· Inspect assigned guestrooms. Strictly according to hotelstandard and ensure all the guestrooms are clean with all facilities properlyoperating.
检查指定的客房。严格按照酒店标准,确保所有客房清洁,各项设施正常运行。
· Inspect all check out guestrooms and update room statustimely for selling.
检查所有退房的客房,及时更新客房状态以便销售。
· Be in charge of associates' training and coaching.
负责员工的培训和指导。
· Inspect and ensure all associates make guestrooms accordingto procedures.
检查并确保所有员工按照程序打扫客房。
· Report all maintenance needs to Engineering timely andfollow up the outcome.
及时向工程部报告所有维修需求并跟踪结果。
· Ensure all the Lost and Found extending to housekeepingoffice in the day. Any deferred extending is strictly forbidden.
确保所有的失物招领物品在当天送到客房部。严禁延期上交。
· Handle guest complaint. It is essential to achieve guestsatisfaction. Meanwhile, the floor supervisor shall inspect and give instantfeedback to quest request.
处理客人投诉。达到客人的满意是至关重要的。同时,楼层主管应检查并及时反馈任务要求。
· Record daily special issues on the office log book andprepare the following up list for the next shift.
将每天的特殊问题记录在办公室日志上,并为下一个班次准备以下清单。
· Evaluate associates' performance.
评估员工的表现。
· Otherassignments direct by the superiors.
上级交办的其他工作。
Job Responsibility:
岗位职责:
1.Take part in all the electricity and the electrical system repair and maintenance.
参加所有电的和与电有关的系统的修理和维修
2.Repair and service for building automation systems, phone room/audio-visual system and other relevant electric equipment.
为楼宇自控系统、电话机房/视听系统等有关电的设备进行修理和服务
3.Repair and service for the hotel area electricity and lights
修理和维修酒店所有控制区域的电路,包括电力和照明
4.To ensure the hotel equipments operation normally and safety.
确保酒店设备安全并正常运转
5.Test the fire alarm system weekly.
进行每周的防火报警系统检测
6.Suggest the advice of the electricity system.
为目前与电有关的系统提出改进建议
7.Electrical insulation testing and repair the damage of the communication system.
进行电的绝缘检测和修理损坏的通讯系统
8.Participation hotel for update or expansion of the assigned work.
参与进行酒店因更新或扩展而委派的工作
9.Assist the Dep. Manager /professional engineers to update or expand the hotel business facilities and electrical equipment installation.
协助部门经理/维修工程师进行更新或扩展酒店业务设施有关电的设备的安装
Job Requirements:
任职要求:
1.High school graduate and a electricity skills
高中毕业并受过电的技能的培训。
2.At least two years in the hotel or relevant working experiences.
至少有二年在酒店或相关的工厂工作的经验。