1.男身高170cm以上,女身高160cm以上;
male over 170cm,female over160cm;
2.普通话标准,形象气质佳,会英语;
Standard mandarin,good appearance,capable in English conversation,better if commanding Japanese;
3.有高星级酒店前台工作者优先考虑;
High priority if with high star hotel work experience in front desk;
4.良好的微笑和学习能力,个人条件优秀者可适当放宽条件;
5.底薪加抽成,待遇优厚。
这个职位主要是上大夜班!
The Guest Service Agent is responsible for overall guest satisfaction by creating a delightful arrival and departure experiences with guests in accordance with the objectives, performance and quality standards established by the hotel.
根据酒店制定的目标、绩效和质量标准,为客人创造愉快的进店和离店体验,为客人带来整体的满意度。
Must enjoy guest contact and have a natural ability to serve
and delight them.
拥有较强的服务意识。
A team player with ability to multi-task and remain
composed at all times.
沉着冷静,能随机应变,有团队精神。
Basic computer and typing skills.
基本的电脑应用能力。
Good command of English and Mandarin, both spoken and w
ritten.
良好的中英文沟通及书写能力。
·Good English language skills
·良好的语言技巧
·Organizational skills
·组织技巧
·Team-work spirit
·团队合作精神
·Detailed knowledge of working practices of housekeeping
·客房部工作实践的详细知识
·Ability to cope with pressure
·应对压力的能力
天津海河悦榕庄酒店是公正的雇主。凡符合条件的应聘者,不论种族、肤色、性别、宗教信仰、年龄及国籍均会被考虑。
【岗位职责】Responsibilities
1·Under the direction of the Restaurant Manager or Supervisor, delivers exceptional customer focused service through adherence to Inter Continental Hotels Group Policies and Procedures.
在餐厅经理和主管的领导下和洲际酒店集团的政策法规内,为客人提供额外的服务。
2·Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures.
根据部门的标准和程序,提供高品质的餐饮服务。
3·Communicates to his/her superior any difficulties, guest comments and other relevant information.
与上级交流疑难问题、客人评价和其他相关问题。
4·Establishes and maintains effective employee working relationships.
建立和维持有效的工作关系。
【职位要求】Job Specs
At least 0.5 years working experience in a similar position in 5 star hotel.
至少半年以上酒店餐饮服务工作岗位经验。