Administration
行政
§ Assistswith the development and maintenance of a detailed Department Operations Manualthat reflects Policies & Procedures, work processes and standards ofperformance within the Division. Ensures annual review to accurately reflectany changes.
协助部门建立完善并且维护部门营运手册，部门营运手册应当反映出酒店政策和程序以及工作过程和标准。确保每年进行回顾，反映出改变。
§ Assistswith the preparation of the annual Human Resources Business Plan, ensuringDivisional Objectives fully address business objectives of the Hotel and needsof employees.
协助准备人力资源部年度经营计划，确保部门目标与酒店目标和员工的需要保持一致。
§ Assistswith the preparation and regular update of the Training Budget in closecooperation with the Director of Human Resources, ensuring targets are met andcosts are effectively controlled.
与人力资源部总监密切合作准备和定期更新培训预算，确保达到预算并且有效的控制成本。
§ Managesand regularly reviews the compilation and accuracy of the DepartmentalOperations Manuals, Employee Task Lists and Task Breakdowns.
管理并且定期回顾编写和修订部门运营手册，员工工序表和工序分析。
§ Assistsin the preparation of the annual Hotel’s Training Plan, ensuring the objectivesfully address the business objectives of the Hotel and the training needs ofthe employees.
协助准备年度酒店培训计划，确保目标和酒店经营部门和员工培训需求保持一致。
§ Accuratelymaintains training records of all employees.
正确维护所有员工的培训记录。
§ Responsiblefor the security and maintenance of the Hotel’s Training Room, trainingequipment and materials.
负责酒店培训教室，培训设备和材料的安全和维护。
§ Maintainsthe Human Resources Training Library.
维护人力资源培训图书馆。
Departmental Training and Service Standards
部门培训和服务标准
§ Ensuresthat the recommended quota of Departmental Trainers for each department aretrained and that they are conducting an average of 3 to 5 skills trainingsessions per month.[1]
确保每个部门都有合理的部门培训员的配置，并且部门培训员是经过培训的，引导部门培训员每月平均进行3至5个技能培训。
§ Ensuresthe maximum utilisation of Departmental Trainers in each department and closelymonitors and rewards their performance and activities.
确保利用每个部门的部门培训员，密切督导和奖励他们的表现和行动。
§ Trains,mentors and appraises Departmental trainers in accordance with HI standards.
培训，指导和评估部门培训员与凯悦国际标准保持一致。
§ Assistswith the monitoring of skills training and departmental standards as defined inthe Departmental Operations Manual.
协助督导技能培训和部门标准与部门运营手册保持一致。
§ Conductsmonthly Departmental Trainer forums and activities
主持每月部门培训员讨论会和活动。
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Employee Communications
员工沟通
§ Managesthe compilation, implementation and upkeep of the following employeecommunications – Employee Handbook, Monthly HR Activity Schedule, TFYF Update,Employee Notice Boards, and Television Communication.
管理编辑，执行和维护以下员工沟通--员工手册，月度人力资源部活动安排，培训为了你的将来的更新，员工通知栏，电视沟通。
§ Assistswith the coordination of inter-departmental social activities and employeeaward presentations.
协助和协调部门间的交流活动并且奖励员工。
§ Effectivelycommunicates core values and behavioural standards to all levels of employees.
有效的与各级员工沟通核心价值和行为标准。
§ Counselsemployees and provides career advice.
为员工建议和提供职业发展的建议。
§ Ensuresall employees maintain an up-to-date awareness of hotel product knowledge,current promotion, policy changes and appropriate internal communication.
确保所有员工知晓酒店产品知识，当前的促销推广活动，政策的改变和适当的内部沟通。
