监督和指导销售和市场活动的各个方面。 职责包括监督促销策略和营销计划的规划和发展；监督并协助销售和市场计划的制定和实施；管理销售和市场团队，并报告计划的有效性。 积极与区域销售和集团办公室进行直接和日常的互动。

基本职责 区域工程副总监负责开业酒店的工程项目及改造项目的审计、支持和管理。向酒店工程部收集能源、材料消耗信息，进行综合、分析，向酒店提出改进方向和建议。推行集团统一的各项标准和行动计划，跟踪最新的工程管理的产品和技术并在酒店进行有效的运用。全面掌控筹建酒店的工程进度。参与预开业酒店的检查。培训、培养和发掘有潜力的酒店工程管理人才。 职责和义务 1. 对已开业酒店进行不少于一年一次的现场工程审计，包括工程、装饰的维修、维保状况，遗留问题等。向酒店总经理和工程总监提供审计报告。 2. 每月一次收集已开业酒店的能源消耗数据，对所有数据进行整合，进行横向和纵向的比较，指出能源消耗出现的问题，将意见反馈给相关酒店。 3. 组织一年一度的工程年会。包括年会的时间、地点、参与的人员确认、会议的进程安排、获奖酒店的表彰等。 4. 与酒店重要的设备供应公司保持联系，跟踪最新的技术和设备，实施集团范围的产品升级、节能改造及技术培训。 5. 对已开业酒店的重大工程事故、安全事故等进行调查和原因分析，向集团管理层提供调查报告和改进措施。 6.参与酒店工程部人事安排的意见，有计划地培养、发掘酒店的工程管理人才，为酒店工程管理人才提出职业发展计划，提升服务意识和忠诚度。 7. 全面掌控筹建酒店的工程进度，按计划巡视工地现场，协助业主方推进各项设计工作及施工进度，及时提供各项设计方案审核意见及工地现场的工程缺陷，确保酒店按计划开业。 8. 对预开业的酒店进行不少于两次的开业前检查。分析预开业酒店的工程月报，协助预开业酒店解决重要问题，支持和协助预开业酒店的工程培训和人员支援调动。 9. 协助已开业酒店的工程和装修改造，评估改造时间、费用及实施措施，提出专业性的指导意见并尽量降低对酒店运营的影响。 10. 与酒店前期技术服务项目工程师保持密切的联系，随时反馈酒店使用中的设计和运营问题，以便不断提升酒店前期服务的针对性和技术水平。 11. 协助并参与前期技术服务团队提供对新酒店的前期技术服务。 工作要求 1. 工程或建筑相关专业。 2. 至少15年的相关酒店工程管理经验，如果有项目管理经验更好。 3. 很强的领导力，做事果断，有很好的团队精神。 4. 熟练使用电脑软件word, excel, AutoCAD等 5. 能熟练使用英语进行交通和书写。 6. 了解和掌握最新专业知识。 7. 愿意经常出差。

【岗位职责】 1、深入了解业务，对平台酒店大数据进行分析，寻找潜在的收益机会，并实现新增收益。 2、负责监测、分析、挖掘平台经营和销售业务数据，并定期形成分析报告，帮助决策层及时准确了解经营状况 3、对数据进行监控、分析，建立日常监控和预警机制，提供决策支持。 4、负责外部信息采集，熟悉各项目上下游产业，就行业发展趋势、竞争对手进行分析研究，为公司经营决策提供参考 5、基于对用户数据的分析及用户行为的深入理解，结合业务，建立数据挖掘、最优化线上的价格和促销以及相关收益产品。 6、负责平台酒店各项目产品的收益风险管理，保证收益最大化 【岗位要求】 1、5年以上数据分析/收益管理工作经验，奢华酒店项目经验优先； 2、英语口语及书面表达能力优秀，英语可作为工作语言； 3、具备较强的经营分析能力，熟练掌握数据挖掘与经营分析的相关知识，精通多种数据分析工具； 4、具备较强的统计分析能力、沟通能力、分析与解决问题的能力。

1、负责酒店自有品牌的产品矩阵(产品线)短期、中期的规划; 2、制定新品开发计划，打造产品概念和差异化的卖点; 3、了解掌握国内、外同行业的新产品及发展趋势，制定符合品牌发展目标的品牌发展规划，规划产品线架构等; 4、准确分析顾客消费需求，把握品牌市场定位及产品风格，对产品卖点进行深入挖掘; 5、协助运营部门对产品的风格、商品描述、图片设计及文案设计等提出建议。

SCOPE Responsible for the operations of the Reception, Concierge, PABX, Business Center ensuring the highest standards of service in accordance with the operating procedures and Kempinski standards. Main responsibilities  Involvement in budget preparations and responsible for profit & loss. Maximize hotel revenue by controlling room inventory, group blocking, packages, up- selling, adhering to late charge and double occupancy policies to maximize REVPAR. Prepare the annual budget and manning guide and manage the Front Office Department within budgetary guidelines. Control the duty roster for sub departments guaranteeing quality as well as considering the highest personnel cost efficiency. Oversee all labor cost controls within budget limits and occupancy variances to maximize productivity. Conduct interviews with potential candidates. Manage all operational tasks including their delegation and follow-up. Approve training plan of all Front Office sub-departments and follow-up to ensure compliance and efficiency of training activities. Manage all operational tasks as well as their respective delegation and follow-up. Carry out disciplinary actions in line with company procedures. Re-evaluate work flows to improve and optimize organization. Implement and evaluate procedures and policies. Ensure clear communication within departments. Verify that all information requested by the local police authorities are adhered to and prepared accurately. Organize regular departmental meetings. Detailed hotel product knowledge, up-to-date with VIP arrivals & events within the hotel and the destination. Conduct daily walk through to ensure quality standards. Maintain high visibility with guests and employees, handle customers’ complaints and take corrective action. Set short term and long term measurable objectives to continually improve service levels. Responsible for maintaining 90% scoring for KEA inspections.  Ensure the GRI result achieves 96.2% and GSS result achieves 5.35. KEES (Kempinski Employee Engagement Survey) results are 4.7 and above. Greet VIP guests and escort them to their room. Farewell of VIP guests upon departure. Manager on Duty weekdays and weekends. Rooms Division responsibility in their absence. Pre-Opening tasks and responsibilities where applicable.

§ Assists in the recruitment and selection of all Food and Beverage employees. Ensures that Heads of Department follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees. §.Ensures that each Head of Department plans and implements effective training programmes for their employees in coordination with the Training Manager and their Departmental Trainers. § Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International. §  Maintains strong, professional relationships with relevant representatives from competitor hotels, business partners and other organisations. §  Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. §  Conducts annual Performance Development Discussions with Heads of Department and to support them in their professional development goals. Ensures that they in turn conduct annual Performance Development Discussions with their employees. §  Ensures that all employees are up to date with the availability of seasonal and new products on the market. §  Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate. - 7年以上相关工作经验 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 工作自觉主动、负责任 - 性格开朗，能从容应对压力 - 具有良好的团队合作精神，全力支持并协助他人工作 - 出色的沟通及表达能力 - 愿意接受轮班工作 - 英语熟练 - At least 7 year similar working experience - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards - Acts on own initiative and takes responsibility for own work - Have a bright and cheerful disposition，can contend with pressure - Has team spirit, willing to provide assistance and helpful - Has good communication & interpersonal skills - Accepts to take shift work - Proficiency in English

Graduate from university or high school education. 2 years working experience in a similar capacity for multinational. Must speak fluent English. Other languages preferred.  本科或大专以上学历，两年在跨国企业同等职位的工作经验。可熟练地运用英语对话。能同时使用其它语言者优先。 Diploma in Hotel Administration, Hotel Management or equivalent. Or combination of required working experience to wave education requirement. 具有酒店政管理，酒店管理或相关的大专学历。或结合所要求的工作经验适当降低学历要求。 This job requires ability to perform the following  此职务要求有能力完成下列活动: Fair and firm management abilities with high influencing skills  公平和坚定的高技能管理能力。 Strong Administration skill  很强的行政管理能力。 Ideal Leadership skills  理想的领导能力。 Strong knowledge of Food and Beverage (Wine, Spirits)  食物与酒水的知识（葡萄酒、烈酒） Initiative  主动性 Creative and innovative  创造力和革新。 Hands-on approach to all operational aspects  熟悉所有运行状况的操作。 Posses a high personal and work standard  具备高水平的个人和工作标准。 Excellent Verbal & Written Communication Skills  良好的口头及书面的沟通技巧。 Self-motivated  自我激励 Coaching Skills  培训技能 Advanced computer skills  高等的电脑技能 Ability to devise and conduct staff training sessions  制定和进行人员培训的能力 Excellent Interpersonal Skills  良好的人际关系 Strong Marketing Knowledge  丰富的市场营销知识。 Ideal trainer and popular figure among colleagues, superiors and guests.  理想的讲师，在同事、上级和客人之间受欢迎。 Advanced Financial skills and knowledge 高等的财务技能和知识。 Other 其他: Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.  与他人交互时需要具备良好的沟通技能，具备与宾客、员工和第三方高水平地交互，及展现酒店、品牌和公司良好精神面貌的能力。 Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.  在完成书面工作和管理报告、解释结果、提供和接受指导、培训时需要频繁使用阅读和书写能力。 Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.  需要频繁用到数学技能，包括基本数学、预算、利润/损失概念、百分比率和差异变通等。 Problem solving, reasoning, motivating, organizational and training abilities are used often.  经常需要运用问题解决、推理、激励、组织和培训等能力。 Ability to travel to attend workshops, specialized training and/or certifications, etc.  愿意出差参加研讨会、专门培训和/或认证等。 May be required to work nights, weekends, and/or holidays.  可能需要在夜间、周末和假日期间上班。

Primary Responsibilities 主要职责 : ·          Produces the Annual Revenue Plan in conjunction with Executive Committee, Sales and Marketing Budgets and forecasts 依据行政管理层与市场销售部总预算制定年度营收计划 ·          Produces, implements and monitors action plans to ensure Revenue Plan objectives are achieved 制定并执行与确保营收目标达成 ·          Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate 分析现在与未来市场趋势，整合销售活动以保持并增加营收 ·          Manages key accounts 管理主要大客户 ·          Oversees the selling and servicing of group business 负责监督销售和服务团队业务 ·          Co-ordinates the development of all promotional material 协调发展各项宣传材料 ·          Provides direction on and conducts market research 提供政策导向，并进行市场调研     Qualification:      招聘要求：        1. University Graduate or Diploma and/or Degree or equivalent in the Hospitality Industry     酒店管理、市场营销或相关专业，大学本科以上学历     2.Minimum 5 years experience in similar capacity with international chain hotels     在星级酒店销售部,拥有丰富的销售经验及客户资源，从事销售行业5年以上者优先录用     3.Ability to work under pressure with team and independent     能够承受压力与团队良好合作     4.Strong at drive and lead team at daily sales work     高效能力带领团队     5.Familiar with Beijing market and complete understanding of Key Account Management     熟悉北京酒店销售市场以及重要客户的管理     6.Good sense of  sales in terms of Corporate and MICE     对公司及会议有很好的销售认知

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximise the hotel’s positive exposure in local, national and international markets. Ideally with a university degree or diploma in Communications. Minimum 2 years work experience as Communications Manager or Assistant Marketing Communications Manager. Good problem solving, writing, administrative and PR skills are a must.

要求务必熟悉上海市场 Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.  Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).  Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.  Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.

- 5年以上酒店销售相关工作经历 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 合理高效地安排员工工作，同时积极培养员工的质量意识 - 善于寻求新方法改进工作绩效 - 以身作则，帮助并带领员工 - 出色的语言组织能力，清楚流利地阐述观点 - 善于解决问题，调节冲突，有效分析所有相关信息，以得出正确结论 - 具备良好的相关财务知识，关注财务状况，积极采取措施有效节约成本 - 愿意接受不定班次工作 - 精通英语，熟练运用口头和书面英语 - 具有丰富的客户资源 - At least 5 years similar working experience of Sales in hotels - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards. - Structures work activities effectively, helps to build staff’s quality consciousness - Keeps on seeking new methods to improve work performance - Sets role-model for staff; guides and assists the staff - Has effective language abilities and clearly expresses opinions and information - Solves problem; reconciles conflict and analyses all relevant information for correct decision-making - Has sound financial knowledge and familiar with the financial situation, initiates effective measures to save cost - Accepts to adopt irregular working hour - Proficiency in English, in both oral and written - Possesses rich customer resources

Main Functions To be responsible for the management of all aspects of the restaurant, room service & lounge functions: operations and administration, in accordance with hotel standards. To ensure guest service levels according to food and beverage brand standards. To direct, implement and maintain a service and leadership philosophy which serves as a guide to respective staff. To maintain the cleanliness and organization of the entire restaurant area including storage area, guest area, entrance area as well as all other front and back of house areas.  maintain complete knowledge of: a)     core and departmental brand standards for room service, Restaurants and lobby lounge b)    dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range and dress code c)     all liquor brands, cocktails, beers and non-alcoholic beverages as well as assigned glassware and garnishes d)    particular characteristics and descriptions of every champagne/wine by the glass and major wines on the wine list e)     all menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices; daily menu specials and unavailable items f)     operating the Micros POS and all Micros related policies and procedures g)    correct maintenance and use of equipment, to use equipment only as intended h)     all hotel services/features and local attractions/activities to accurately respond to guest inquiries i)      daily arrivals/departures, VIP’s, scheduled in-house group activities, locations and times j)      all departmental and divisional policies and procedures

岗位职责 1.负责客房部的整体经营和运作；分配督导员工工作，制定工作计划。 2.确保部门成本及各项费用，得以良好的控制。 3.根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查。 4.制定部门的年度预算，并确保部门的经营费用控制在预算之内。 5.检查客房部的设施和管理，抽查及提升本部门整体工作质量及工作效率。 6.组织编制部门工作程序及工作考评。 岗位要求 1.有3年以上同星级客房管理工作经验。 2.熟悉客房部专业知识，熟练使用电脑，持有客房部经理上岗证或资格证书。 3.掌握熟悉客房管理、服务流程和质量标准。 4.具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

Managing Recruitment and Hiring Process ·          Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. ·          Establishes and maintains contact with external recruitment sources.  ·          Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. ·          Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. ·          Oversees/monitors candidate identification and selection process. ·          Provides subject matter expertise to property managers regarding selection procedures. ·          Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. ·          Performs quality control on candidate identification/selection. Administering and Educating Employee Benefits ·          Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. ·          Prepares, audits and distributes unemployment claim activity reports to property management. ·          Attends unemployment hearings and ensures property is properly represented. ·          Ensures that department has the available resources on hand to administer employee. Managing Employee Development ·          Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. ·          Ensures employees are cross-trained to support successful daily operations. ·          Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. ·          Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. ·          Ensures attendance by all new hires and participation of the leadership team in training programs ·          Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Maintaining Employee Relations ·          Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). ·          Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. ·          Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner ·          Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. ·          Partners with Loss Prevention to conduct employee accident investigations, as necessary. ·          Communicates performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices ·          Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. ·          Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. ·          Ensures medical records are maintained in a separate, secure and confidential medical file. ·          Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). ·          Communicates property rules and regulations via the employee handbook. ·          Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. ·          Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. ·          Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. ·          Manages Workers Compensation claims to ensure appropriate employee care and manage costs.  ·          Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).

职位简介 培训经理将通过酒店的各项培训计划，确保员工获得充分的成长和发展。您还将创建积极向上的团队文化，同时确保酒店宾客获得独特的体验，赋品牌以生命。  资质，学历与工作经验 •大专及以上学历   •至少2-3年国际型酒店培训管理岗位工作经验，具备洲际集团旗下酒店及奢华酒店品牌工作经验优 先考虑   •较强的逻辑思维能力、组织协调能力及团队合作精神 •勇于创新、高度的责任感及敬业精神，优秀的专业知识和培训技 能，较强的执行力   •优秀的中英语表达能力及演讲、授课技能  •薪资面议

岗位要求 1.酒店管理、市场营销及相关专业本科及以上学历； 2.3年以上酒店销售部相关工作经验，有奢华酒店工作经验优先； 3.具有良好的相关客户资源； 4.具有较强的社交和业务开拓能力，公关能力强； 5.具有优秀的沟通技巧和人际交往能力； 6.良好的中英文写作、口语、阅读能力。

- 商务差旅销售方向 - 5年以上五星级酒店销售工作经验 - 良好的英文沟通技能

Responsibilities 工作职责 1.Responsible for the overall management of the Reservations Department and Revenue Management activities of the Resort to achieve budgeted goals; 2.Understanding and applying the principles of occupancy and rate to achieve maximum yield. 1.负责酒店预订部门与收益管理活动的整体管理，负责实现预算目标。 2.了解和运用入住率和房价的规则来达到最大的收益。 Preferred Qualification and Skills 优先考虑的资格与技能 1.College education required; 2.1 – 3 years’ experience in a Revenue Manager capacity with Four Seasons or another related organization; 3.Comprehensive computer and analytical skills; 4.Superior guest service and salesmanship skills; 5.Revenue/Yield Management skills and experience. 1.大学本科以上学历（或同等学历）。 2.1-3年在四季集团或者其他相关公司担任收益经理的工作经验。 3.电脑的综合运用以及分析能力。 4.卓越的客户服务和销售人员技能。 5.收入/收益管理技能和经验。

- 5年以上酒店餐饮相关工作经验 - 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 - 工作自觉主动、负责任 - 性格开朗，能从容应对压力 - 具有良好的团队合作精神，全力支持并协助他人工作 - 出色的沟通及表达能力 - 愿意接受轮班工作 - 英语熟练 - At least 5 year similar working experience - Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards - Acts on own initiative and takes responsibility for own work - Have a bright and cheerful disposition，can contend with pressure - Has team spirit, willing to provide assistance and helpful - Has good communication & interpersonal skills - Accepts to take shift work - Proficiency in English

1. 负责管理客户，目标是创造和最大化酒店收入和市场份额。 2. 在新老客户中建立关系和发展，以增加收入和转化率。 3. 管理和指导销售经理/主管和销售协调员团队。

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Chef de Cuisine is responsible to manage the assigned kitchen as an independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet. Minimum 2 years experience as Chef de Cuisine or Sous Chef in a hotel or restaurant of good standards; preferably with experience in luxury international brands.   Qualification in Kitchen Production or Management will be an advantage. Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential. Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.

岗位职责： 1、 制定执行集团会员推广及会员活动计划，积极拓展合作渠道 ； 2、 执行部门年度会员促销计划，积极完成订立的会员消费目标值；  3、 制定会员体系，工作流程； 制定会员活动方案，并指导旗下酒店活动及会员管理工作； 4、 会籍核心事务的执行，线上线下的会员维护、会员精细化服务组织执行；  5、 完善会籍管理流程，客观分析各类会员报表； 6、对旗下成员酒店进行会籍管理培训，监督并指导会员活动。 任职要求： 1、统招大专以上学历，市场营销，广告策划专业；有酒管公司从业经验者优先考虑； 2、熟悉酒店项目会员体系；熟悉商业项目活动策划； 3、熟悉新媒体营销； 4、有酒店会员管理工作经验，思维清晰，沟通能力强。

负责酒店所有产品的宣传与销售工作，包括但不限于客房，餐饮，宴会，等。 完成酒店设定的销售目标及相关任务。 制定销售计划并得到销售总监或商务总监的批准，按照计划实施对所负责的地区或行业的客户进行维护及开发，通过电话销售，当面拜访等形式了解客户需求并最终达成销售。 高效地制作完成报价，合同并发送给客户并及时跟进。带领客户进行酒店参观。 操作酒店预订系统对房间及宴会场地等进行预定。 及时发送团队工作单，宴会工作单同时确保相关部门接收到相关信息 与所负责的客户建立良好关系，维持客户资料的更新并及时将客户需求与反馈反映给酒店。 向客户推荐集团内其他连锁酒店。 主动收集市场及行业信息与销售团队其他成员分享，抓住商机并最终转换为生意确认下来。 了解并熟悉竞争对手的所有产品信息，包括主要客户及其产量、酒店客房、餐饮、会务相关促销信息等，并及时反馈信息给商务发展总监/销售部总监/高级销售经理。 在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。 通过定期的会议，确保销售团队与酒店运作团队有效的沟通，并协助宴会销售部或运营部跟进宴会或会议中发生的事件。 处理客人的反馈或投诉。 无论何时，最大化增加销售额，并对团队及宴会收入进行有效的预测。 根据需要在销售经理或销售主任制定团队报价或合同时进行必要的监督和指导。 积极参与市场计划的制定并协作达到预算。 根据销售团队架构来协助销售总监分配对日常工作进行有效分配。 指导销售团队，总是确保将高质量的服务和产品提供给客户。 领导销售团队达到部门目标。 在需要时主持并参加会议。 协助销售总监招募，选择，培训员工保持团队的活力与稳定。

Major Functions 主要职能 Responsible for the efficient operation of all food and beveragesanitation, to include Marriott Café, JW Cru Grill, Loong Bar Lobby Lounge, Banquets,Executive Lounge, all Kitchen food preparation areas, B-1 Level, dry and wetgarbage rooms and the cleanliness of the loading bay. 负责所有餐饮有关部门卫生的清洁及消毒工作, 包括咖啡厅,扒房,龙吧酒廊, 大堂酒吧, 宴会厅, 行政酒廊, 所有厨房的食品准备区域, 地下一层, 干湿垃圾房及收货平台。 Specific Duties 具体职责 1.        Directlyresponsible for the Sanitation of all Culinary & Front of House operationalareas. 直接负责所有烹饪及客服区域的清洁消毒工作。 2.        Maintain China,Glass & Silver inventory, labour & supplies costs within Budgetedguidelines. 在预算规定内维护瓷器,玻璃器皿及银器的盘点, 劳动力及供应商品的成本问题。 3.        Maintain clean& sanitized food preparation areas including all production equipment. 保证食品加工区域的生产设备清洁及卫生。 4.        Responsible for theproper cleaning & storage of all dishes & serving equipment. 负责所有餐碟及服务设备的正确清洁及存放。 5.        Responsible for thesupervision of all trash removal to be dispose in garbage rooms. 负责所有的废弃物统一回收到垃圾房。 6.        Responsible formaintaining the cleanliness of floor, wall, ceiling and exhaust hoods for allfood preparation areas. 负责维护所有食物准备区域的地面, 墙壁, 天花板及排风管道的清洁。 7.        Responsible for theweekly cleaning & dish room supplies order. 负责每周清洁及洗碗房的配件申购。 8.        Maintain China andsilver level accordance with guidelines set by Director of Food &Beverage.  Participate in monthly andquarterly China Inventory. 维护餐饮总监设定的瓷器和银器的级别. 参与每月及每季度的瓷器盘点。 9.        Enforce Marriott’s43-point Sanitation Checklist by having all Kitchens inspected on a monthlybasis. 通过所有厨房每月的重点检查，增强万豪43点卫生检查清蛋。 10.     Constantlyspot-check equipment for sanitation, safety and proper working condition. 坚持做好设备清洁消毒, 安全和正确的工作状况的检查。 11.     Attend BEO andother related meeting, as appropriate. 固定参加宴会统筹会议及其他相关会议. 12.     Ensure dailySanitation inspections are made and follow –up 确保制定日常卫生检查并做好跟踪工作. 13.     Accurately forecastbusiness demands on a weekly basis to ensure efficient staffing. 根据每周营业状况正确的预测营业需求，从而安排有效率的人员配备. 14.     Responsible for allaccounting and billing procedures within Stewarding operations. 负责在管事部范围内所有有关的财务及帐单. 15.     To ensure theawareness & enforcement of all Marriott S.O.P.’s & Property L.S.O.P.’s. 确保了解和执行万豪的营运服务标准及酒店本地营运服务标准. 16.     Enforce operationalStandards that are reviewed periodically, updated and improved. 确保营运标准周期性地被巩固, 更新及执行. 17.     Responsible tomaintain the overall welfare of our Associates by providing them with thetraining and resources to take care of our guests. 通过培训员工和提供资源来维护所有员工的福利使他们关照我们的客人. 18.     To ensure theefficient scheduling of supervisors and associates. 保证主管以及员工的班表安排及时有效 19.     To be responsiblefor the accurate supervision of the associate time control and payroll systemsby working with Accounting and HRD. 和财务及人事部负责控制员工劳动时间和工资系统. 20.    To develop andimplement Supervisor & Associate training plans on a monthly and quarterlybasis in conjunction with HRD. 联合人事部经理每月和每季度一同发展并执行主管和员工的培训计划。 21.     To implement adepartmental daily “15 Minute” training program. 完成部门每日15分钟培训项目。 22.    To be responsiblefor the execution of Associate reviews, ensuring appraisals in a professionaland timely manner. 负责员工检查的巩固和执行, 确保评估的专业性和及时性。 23.     To supervise allaspects of Associate management including hiring and discipline in conjunctionwith the Executive Chef. 协同行政总厨监管员工管理的所有方面，包括招聘及培训员工. 24.    To trainsubordinate supervisors in effective “coaching and counselling” and the correctprocess of progressive discipline. 用一种有效的“谈话及记录”方式以及正确的渐进式惩处方式培训主管。 25.    To conduct aneffective monthly Associate meeting with minutes and P&A forwarded to theGM, F&B and HRD. 每月召开月度员工大会并做好会议记录, 转发总经理, 餐饮总监及人事总监 26.    To practice “opendoor” policy to all Associates. 对所有员工执行开门政策 27.     Periodically planoutside Associates activity to promote teamwork. 定期安排外出员工活动，从而提高团队合作精神. 28.    To be responsiblefor maintaining outlet safety at all times. 任何时间负责维护部门安全. 29.    To be responsiblefor asset management of all outlet property and facilities. 负责所有部门和设施的资产管理。 30.     Conduct apreventative maintenance inspection on a monthly basis. 每月开展预防性维修检查。 31.     Promote positiveinter-departmental relations through candid communication and cooperation. 通过坦率的沟通和协调，促进各部门间的关系. 32.     Ensure allAssociates follow all job safety regulations and all hazards are reported toLoss Prevention and Engineering. 保证员工遵循所有工作相关的安全准则并将潜在问题报告保安部及工程部。