Job vacancies:  General Manager - The Langham, Hefei General Manager - The Langham, Haikou General Manager - Cordis, Xianghu Lake,Hangzhou (pre-opening) A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying'nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate &talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group.   Key Responsibilities: Drive & execute Company's strategic objectives Full accountability on successful implementation of Company's strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations   Qualifications:  Luxury Hospitality Group experience is preferred Related city working experience is preferred Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills Fluent written & spoken English are mandatory required

This position is applicable to the following hotels 该职位适用于以下酒店： Banyan Tree Xianju & Garrya Xianju 仙居悦榕庄（筹备酒店）和 仙居悦柳酒店（运营酒店） Job description 岗位职责 Ensures compliance with the Group’s Mission Statement. 确保服从集团的使命声明。 Directs and maintains Sales and Marketing activities to achieve the planned performance levels. 指导和维护销售营销活动达到预期的效果和水平。 Constantly promotes and develops the hotel/resort’s business base. 不断推动和发展酒店的业务。 Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results. 监控实际与预算的目标，发展与控制服务和产品交付中的业绩，客户的满意度和财政目标。 Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce. 采取措施来促进适当的员工培训，确保最高的员工士气。 Ensures that proper employer/associates relations are maintained. 确保适当的雇主/员工关系的维护。 Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends). 评估一定时期的运行报告，视情况而定（每日，每周或者一个时期的结束）。 Reviews the property operations with the individual department heads to ensure that quality and service standards      are maintained throughout the hotel/resort. 与每个部门领导评估公司的运营情况，并确保和维持这个酒店的服务质量和标准。 Reviews guest ratings and follows through with the individual department heads to correct problem areas. 评估客人的评价并与部门领导共同解决发生的问题。 Develops and monitors short and long term planning for the property. 监管和发展公司短期和长期的计划。 Keeps abreast with innovations and business orientations in the luxury hospitality industry. 保持在奢侈酒店行业的创新和业务方向。 Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort. 评定目前的行业趋势和理念，并向其执行上级提出适当的建议和意见。

作为酒店的主要战略业务领导者，负责酒店运营的各个方面，包括客人和员工满意度、人力资源、财务绩效、销售和创收，并为集团和酒店所有者提供投资回报。 As a key strategic business leader for the hotel, responsible for all aspects of the hotel's operations, including guest and staff satisfaction, human resources, financial performance, sales and revenue generation, and providing return on investment for the group and hotel owners. 职责义务： Duties & Responsibilities: 1.紧跟行业趋势，探索新的商业机会并制定商业计划，以最大限度地提高客户满意度、盈利能力和市场份额。 Keep up with industry trends, explore new business opportunities, and develop business plans to maximize customer satisfaction, profitability, and market share. 2.分析商业信息，积极应对不断变化的市场状况，确保酒店在预算指导下运营，实现利润率目标。 Analyze business information, actively respond to constantly changing market conditions, ensure that the hotel operates under budget guidance, and achieve profit margin targets. 3.与销售和市场团队紧密合作，制定创收策略；识别新的业务线索，推出符合市场趋势的酒店产品；确认销售策略与品牌策略一致，并有效执行既定目标。 Work closely with sales and marketing teams to develop revenue generating strategies; Identify new business leads and launch hotel products that are in line with market trends; Confirm that the sales strategy is consistent with the brand strategy and effectively implement the established goals. 4.建立有凝聚力和高绩效的执行委员会，不断努力取得积极成果和改进。  Establish a cohesive and high-performance executive committee, and continuously strive to achieve positive results and improvements. 5.通过积极和持续的沟通，与业主建立良好的关系，处理并解决好业主对酒店经营管理的诉求。  Through active and continuous communication, establish a good relationship with the owners, and handle and resolve their demands for hotel management. 6.遵守公司/品牌政策、程序和标准。 Comply with company/brand policies, procedures, and standards. 7.客户及公共关系管理。 Customer and public relations management. 专业知识技能： Job Knowledge / Skill: 1.工商管理、酒店和餐饮管理或相关专业大学学历，10年以上管理运营、市场营销、财务或相关工作经验。 Bachelor's degree in Business Administration, Hotel and Catering Management or related majors, with over 10 years of work experience in management operations, marketing, finance or related fields. 2.有限或全方位服务酒店的总经理经验。 General manager experience in limited or full-service hotels. 3.高度的责任心、敬业精神及诚信态度。 High sense of responsibility, professional dedication, and integrity attitude. 4.具有前瞻性思维，有创造力和创新能力。 Possess forward thinking, creativity, and innovative abilities. 5.有较强的适应、沟通、计划、决策和综合判断能力。 Strong adaptability, communication, planning, decision-making, and comprehensive judgment abilities.

任职资格： 1、 女1.60m以上，男170cm以上，45岁以内职业形象佳； 2、 2年以上美业渠道市场团队管理、培训和坐诊经验； 3、 性格活泼开朗，具较强沟通、应变和团队领导能力。 4、 有医学、护理、美容、健康管理、私密生殖等背景优先 工作职责： 1、 组织市场团队根据事业部年度业绩目标，制定年度业绩目标并分解到季度、月 2、 统筹、指导、监督市场总监团队月周下店工作计划，驻店铺垫执行、业绩达成情况； 3、 参与市场渠道开拓与维护，合理调配团队成员，分配市场资源 4、 组织策划院内外会销，召开市场团队总结改善会，落地团队业务能力与心态激励内训赋能 5、店家启动、沙龙会讲课、咨询坐诊、出客户生殖与健康管理解决方案     待遇： 10000-12000元/月+差补+双提成，月综合收入60000元+ 职业发展： 优秀者晋升事业部合伙人月综合收入100000元+

一、园区接待管理体系建设 制度优化制定并完善园区接待服务标准、流程及应急预案（如VIP接待、大型活动接待、突发事件处理等）； 建立接待资源数据库（如会议室、餐饮、交通等），实现资源动态调配与成本管控。 全流程管理统筹园区日常接待工作，涵盖客户预约、需求确认、现场服务、后续跟进等环节； 协调跨部门（如安保、后勤、技术）保障接待活动顺利执行，确保服务一致性。 高端接待策划设计政府领导、企业高管、国际访客等VIP接待方案，突出园区特色与品牌价值； 主导重大活动（如招商会、行业论坛）的接待策划与执行，提升园区影响力。 二、园区日常运营管理 服务品质监控定期巡查园区接待设施（如前台、会客区、展示厅），提出硬件升级与软装优化建议； 通过客户满意度调查、服务暗访等方式，持续改进接待服务质量。 成本控制与效益分析编制接待预算并监控执行，优化供应商合作模式（如餐饮、礼品采购）； 分析接待投入产出比，提出资源整合建议以降低运营成本。 应急管理建立接待风险预警机制，处理客户投诉、设备故障等突发事件，维护园区声誉。 三、团队建设与人才发展 团队管理组建并领导接待团队（如接待专员、礼仪人员），明确分工与考核标准； 定期组织服务礼仪、应急处理等专项培训，提升团队专业能力。 文化塑造传递园区价值观，通过团队活动、激励机制增强员工归属感与服务意识； 培养储备干部，为园区接待板块扩张提供人才支持。 跨部门协作与招商、物业等部门建立联动机制，确保接待需求与园区业务目标一致； 参与园区战略规划，从接待视角提出优化建议（如空间布局、服务配套）。 任职要求一、核心能力 经验要求8年以上商务接待或园区运营管理经验，其中3年以上团队管理经历； 成功主导过大型活动接待（如政府考察、国际峰会）或高端客户服务项目。 专业技能精通接待全流程管理，熟悉礼仪规范、危机公关及成本控制方法； 具备优秀的跨部门协调能力，能高效整合资源推动项目落地。 语言与资质英语流利（如涉及国际接待），掌握第二外语者优先； 持有高级礼仪培训师、项目管理认证（PMP）等资质为加分项。

【岗位职责】 1、全面负责酒店日常经营管理工作，制定并执行酒店发展战略及年度经营计划 2、建立健全酒店管理体系与规章制度，优化各部门工作流程及服务标准 3、统筹酒店市场拓展、品牌建设及客户关系维护，提升酒店营收与市场占有率 4、监督酒店服务质量、卫生安全及设施维护，确保符合行业标准及规范要求 5、负责酒店团队建设与管理，包括员工培训、绩效考核及人才梯队培养 【岗位要求】 1、本科及以上学历，酒店管理、旅游管理或相关专业优先 2、具备2年以上星级酒店或大型度假酒店全面管理经验 3、熟悉酒店运营各环节，精通前厅、客房、餐饮等核心部门管理流程 4、具备出色的市场洞察力与商业谈判能力，有成功的营销案例者优先 5、年龄35-50岁，身体健康，能承受高强度工作压力

1、统筹品牌部门整体工作，制定品牌定位、核心价值主张及差异化故事，带领品牌部实现公司既定销售目标，完成品牌年度既定任务 2、制定品牌长期战略规划，理解公司发展目标，确保品牌战略和公司整体发展目标一致 3、团队的有效工作管理，对企业的向心力和凝聚力打造

【岗位职责】 1、全面负责酒店日常运营管理工作，制定并执行酒店发展战略及年度经营计划，确保酒店各项经营指标达成； 2、主导酒店开业筹备工作，包括但不限于团队组建、制度流程建立、物资采购、市场定位及开业营销策划； 3、统筹餐饮、客房等核心部门的运营管理，优化服务流程，提升客户满意度及品牌口碑； 4、负责酒店线上销售渠道的规划与拓展，制定数字化营销策略，提升酒店线上收益占比； 5、建立高效人才培养体系，监督各部门培训执行情况，打造专业化服务团队； 6、分析市场动态及竞争对手策略，定期提交经营改进方案，推动酒店创新升级。 【岗位要求】 1、本科及以上学历，酒店管理、工商管理或相关专业优先； 2、8年以上五星级酒店高管经验（国际品牌酒店背景优先），3年以上总经理任职经历； 3、具备完整的酒店开业筹备经验，熟悉筹建期全流程工作及关键节点把控； 4、精通餐饮、客房双板块运营管理，具有卓越的成本控制、收益管理及危机处理能力； 5、拥有前瞻性战略思维，能独立制定酒店中长期发展规划及落地执行方案； 6、年龄35-48岁，具备优秀的团队领导力、跨部门协调能力及商务谈判技巧； 7、对OTA平台运营及新媒体营销有深刻理解，能有效提升线上转化率。

岗位职责 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1、*****至少5年以上销售总监经历，3年以上的总经理经历（此项不满足勿投简历）*****  2、 从事4星级酒店工作8年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、本科以上学历，相关管理专业。 7、此岗位高薪，年薪至少50+，欢迎有能力的人来挑战。

1、年龄45周岁以下，男性净身高170-178cm以上，女性净身高162-170cm，五官端正，为人诚恳，具备良好的沟通协调能力，普通话标准，有C1/C2驾照； 2、大专以学历或同等学历，具备高端家庭总管家工作经验优先考虑，有丰富的团队管理经验； 3、具备餐饮配菜能力，具备宴会服务管理能力；掌握一定的餐饮健康饮食知识，有营养师证优先； 4、懂得家庭健康管理，以往服务中有健康管理经历； 5、可住家，周休一天。

【岗位职责】 1、完成集团下达的经营指标，并保证各相关决议的贯彻落实（含全年经营业绩指标）。 2、负责酒店系统运转的模式化工作，执行集团的各项决议。建立健全酒店组织系统，使之合理化、精简化、效率化，协调各部门及下属之间的关系，创造一个高效率运行的酒店工作系统。 3、 主导品牌形象升级，整合新媒体（如抖音、小红书、微博、KOL）进行品牌传播，提升市场渗透率。   4、重点负责市场营销工作，设计多元化营销策略，包括会员体系搭建、客群营销（如高净值人群、定制化度假体验），通过数据分析优化渠道投放效率。统筹线上营销活动（如直播预售、内容种草），结合OTA平台与私域流量运营提升转化率。  5、每日查阅酒店经营状况报表，发现问题及时采取积极有效措施予以解决，负责对酒店日常经营活动进行检查、协调，发现问题及时处理。遇重大问题及时向集团汇报并提供解决问题的方案。 6、建立全流程高端服务体系，从预定到离店打造沉浸式度假体验，重点管控私密性、个性化服务。 7、定期分析客户反馈，通过数字化工具优化服务触点，保持OTA网评分在4.7以上。 【岗位要求】 1、 本科及以上学历，相关管理专业。8年以上高端酒店总经理管理经验，其中3年以上营销总监或市场VP经历； 2、主导过品牌重塑或新媒体营销项目； 主导过千万级新媒体营销活动，如跨界联名、沉浸式体验活动； 3、成功操盘至少2个度假酒店开业筹备或新媒体营销项目

1、开展酒店资产管理、使用、维护工作，保证其完整性及良性运转，并充分发挥资产价值； 2、参与酒店重大业务事项的决策，协助酒店做好公共关系，履行企业的社会责任，营造酒店良好、安全的经营环境； 3、审核评估酒店年度经营计划（预算），并向业主单位提供专业意见，协助业主单位决策； 4、审核酒店的各项人事行政制度，对重要岗位的人事聘用拥有否决权； 5、参与、监督并考核酒店日常的财务管理，采购管理，现金流管理，负债管理等各项财务工作，确保业主利益不受侵害； 6、监督、审核酒店财务相关流程，保证其合法合理有效；监督会计核算、成本管理、税务管理等财务工作，保证其合规合法； 7、根据业主单位要求，审核、报送酒店各项财务报表、营业报表、销售报表、人事报表、合同合约和其他重要工作报表、报告，按时如实地向业主单位汇报酒店运营情况，定期向业主单位提供专业评估意见； 8、参与酒店经营活动，确保良性运作，推动顾客满意度及员工满意度的提升； 9、评估酒店营销策略，确保收益最大化。 10、根据集团公司规定执行重大信息报送工作。

储备岗位 岗位职责 1. 全面负责酒店的经营管理。 2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3. 负责实现酒店的营业收入指标和利润指标。 4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。 7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8. 做好酒店机构设置、员工编制及重要人事变更。 9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1. 大专以上学历，相关管理专业。 2. 从事高星级酒店工作15年以上，具有5年以上相关高层管理工作经验。 3. 熟悉酒店各部门服务及管理流程。 4. 善于管理和经营团队，事业心强。 5. 有较强的沟通、计划、决策和综合判断能力。

开发制定、执行、并监督酒店的销售策略（目标，战略和行动），从而达到并超越预算的房间收入、餐饮收入以及其他产生利润部门收入的指标。 To develop, implement, maximise, monitor and evaluate the hotel’s Sales Strategy (goals, tactics and actions) to achieve and exceed forecasted revenue figures in Rooms, Food and Beverage, and all other revenue generating departments. 确定酒店进行的销售活动与企业行销策略一致, 在适宜的地方开展酒店行销活动。 To ensure Sales activities are aligned with the Corporate Marketing Strategy, and Hotel Actions have been implemented where appropriate. 在酒店行政委员中作为市场销售部门的代表。 To represent the Sales and Marketing function on the hotel's Executive Committee.  负责准备和更新部门营运守则。 To oversee the preparation and update of the Departmental Operations Manuals. 安排日常部门沟通会议，确保部门会议的有效性而必要性。 To conduct regular departmental communications meetings and ensure departmental briefings and meetings are effective and conducted as necessary. 检查销售文件存档系统，确保正确的预定流程，包括团队以及会议的历史记录、合同合约、房间预留分析、信用和支付凭证文件等等。 To review sales files and systems to ensure correct booking procedures, including group room and meeting programme history, contractual agreements, room block analysis, credit and payment documents, etc.

【岗位职责】 1、全面负责酒店的经营管理，制定并执行酒店发展战略及年度经营计划 2、监督各部门运营情况，确保服务质量达到行业标准 3、控制酒店成本预算，优化资源配置，提升经营效益 4、建立并维护与客户、合作伙伴及政府部门的良好关系 5、负责酒店团队建设，培养管理人才，提升员工专业素质 6、处理突发事件及客户投诉，维护酒店声誉 【岗位要求】 1、具备酒店管理或相关领域经验，熟悉酒店运营流程 2、出色的领导能力及团队管理经验，能有效激励员工 3、优秀的商业敏锐度，具备市场分析及决策能力 4、良好的沟通协调能力，能处理复杂问题 5、具备较强的抗压能力，适应高强度工作环境 6、对酒店行业有深刻理解，能推动创新与改革

【岗位职责】 1、全面负责酒店日常经营管理工作，制定并执行酒店发展战略及年度经营计划，确保经营目标的达成； 2、建立健全酒店管理体系，优化运营流程，提升服务品质及客户满意度； 3、统筹酒店市场开发、品牌推广及销售策略，提高酒店市场占有率及盈利能力； 4、负责酒店成本控制及预算管理，监督财务、采购等关键环节，确保经营效益最大化； 5、领导团队建设，培养核心管理人才，营造高效协作的企业文化； 6、维护与政府、行业协会、合作伙伴及客户的关系，提升酒店品牌形象及社会影响力； 7、处理酒店重大突发事件，确保酒店安全、合规运营。 【岗位要求】 1、本科及以上学历，酒店管理、工商管理或相关专业优先； 2、8年以上高星级酒店管理经验，其中3年以上总经理或同等职位经验； 3、熟悉酒店行业运营模式及市场动态，具备出色的战略规划及执行能力； 4、优秀的团队管理及领导能力，能够有效激励员工并推动业绩增长； 5、具备敏锐的商业洞察力及市场分析能力，擅长资源整合与成本控制； 6、年龄35-45岁，身体健康，能承受高强度工作压力； 7、具备良好的职业素养及沟通协调能力，责任心强，作风务实。

职责义务： Duties & Responsibilities: 1.全面负责酒店日常运营管理工作，制定并执行运营策略，确保各部门高效协作，提升整体运营效率和服务质量。 Overall responsible for the daily operation management of the hotel, formulate and implement operation strategies, ensure efficient collaboration among all departments, and enhance the overall operational efficiency and service quality. 2.监督酒店前厅、客房、餐饮服务、餐饮厨房等核心部门的运营情况，优化工作流程，解决运营中的突发问题。 Supervise the operation of key departments such as the hotel lobby, guest rooms, catering services, and catering kitchens, optimize work processes, and resolve unexpected issues that arise during operations. 3.制定并落实运营预算，控制成本，提高酒店盈利能力，确保财务目标的达成。 Develop and implement the operational budget, control costs, enhance the hotel's profitability, and ensure the achievement of financial goals. 4.分析市场趋势和竞争对手动态，提出改进方案，提升酒店市场竞争力。 Analyze market trends and competitor activities, propose improvement plans, and enhance the hotel's market competitiveness. 5.建立并维护与客户、供应商及合作伙伴的良好关系，提升客户满意度和品牌形象。 Establish and maintain good relationships with customers, suppliers and partners, and enhance customer satisfaction and brand image. 6.负责员工培训与发展，打造高效团队，提升员工专业素质和服务水平。 Be responsible for employee training and development, build an efficient team, and enhance the professional quality and service level of employees. 7.确保酒店运营符合行业标准及法律法规要求，维护酒店安全与卫生。 Ensure that the hotel's operations comply with industry standards and legal regulations, and maintain the safety and hygiene of the hotel.  专业知识技能： Job Knowledge / Skill: 1.至少拥有十年酒店行业工作经验；具备餐饮管理背景，熟悉国际连锁酒店运营模式及管理流程；流利英文沟通能力。 At least ten years of experience in the hotel industry; possess a background in restaurant management, be familiar with the operation model and management procedures of international chain hotels; have excellent English communication skills. 2.出色的领导力和团队管理能力，能够有效协调多部门工作，推动目标达成。 Excellent leadership skills and team management abilities, capable of effectively coordinating work among multiple departments and driving the achievement of goals. 3.优秀的分析能力和决策能力，能够快速应对运营中的复杂问题。 Excellent analytical and decision-making skills, enabling one to quickly address complex issues in operations. 4.具备较强的成本控制意识和财务管理能力，能够制定并执行合理的预算计划。 Possess a strong sense of cost control and financial management skills, and be capable of formulating and implementing reasonable budget plans. 5.良好的沟通与谈判技巧，能够与内外部利益相关者建立高效合作关系。 Excellent communication and negotiation skills, enabling the establishment of efficient partnerships with both internal and external stakeholders. 6.对服务品质有极高要求，注重细节，能够持续提升客户体验。 Has extremely high requirements for service quality, pays attention to details, and is capable of continuously enhancing the customer experience. 7.具备创新思维和市场敏锐度，能够根据行业变化调整运营策略。 Possess innovative thinking and market acumen, and be able to adjust operational strategies in response to industry changes.

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 大专以上学历，相关管理专业。 2、 从事国际联号品牌酒店工作5年以上，具有3年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

负责酒店事业部（旗下3家酒店）的财务部统筹管理工作，基于公司的业务发展战略，建立和维护各类关系，包括不限于银行、基金、信托、合作企业等金融机构、合作方及资方，助力公司经营目标的达成，维护公司利益。 Responsible for the overall management of the financial department of the Hotel Division (three hotels under the company), based on the company's business development strategy, established and maintained various relationships, including but not limited to banks, funds, trusts, cooperative enterprises and other financial institutions, partners and investors, to help the company achieve its business objectives and safeguard the company's interests. 职责义务： Duties & Responsibilities:  1.督促酒店建立健全会计核算制度，检查会计制度的执行情况，对会计核算工作的质量进行监督。 Urge the hotel to establish and improve the accounting system, check the implementation of the accounting system, and supervise the quality of accounting work. 2.督促酒店建立健全财务管理制度，完善财务监督机制，检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况，对财务活动的合法性进行监督。 Urge the hotel to establish and improve the financial management system, improve the financial supervision mechanism, check the hotel's implementation of national financial laws, regulations and systems and compliance with financial discipline, and supervise the legality of financial activities. 3.审核酒店拟订的年度财务预、决算方案，资金使用和调度计划，筹资、融资和投资计划，利润分配或弥补亏损方案。 Review the annual financial pre-budget and final account plan, fund use and scheduling plan, financing, financing and investment plan, profit distribution or loss making plan formulated by the hotel. 4.对酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。 Supervise the decision-making procedures and implementation of major financial activities such as hotel property rights transformation, asset write-off, asset reorganization, foreign investment, debt guarantee, asset mortgage, etc. 5.审核酒店财务报告，评价和报告其经营管理业绩。与酒店总经理一起，共同对财务报表和报告的质量负责。 Review the hotel's financial reports, evaluate and report its operating and management performance. Together with the hotel General Manager, responsible for the quality of financial statements and reports. 6.与酒店总经理联合审批规定限额范围内的公司经营性、融资性、投资性（对外、对外）支出； 对酒店授权范围内的贷款担保事项负责。 Jointly approve the company's operating, financing and investment (external and external) expenditures within the prescribed limits with the general manager of the hotel; Responsible for the loan guarantee matters within the scope of the hotel's authorization. 专业知识技能： Job Knowledge / Skill: 1.财务管理、会计、金融相关专业。 Major in financial management, accounting and finance. 2.具有3年以上财务负责人工作经验。 More than 3 year working experience as a financial officer. 3.通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识。 Have a good knowledge of finance, accounting, finance, tax, legal knowledge and basic computer application knowledge. 4.熟练运用会计电算化，熟练使用财务软件。 Skilled in accounting computerization and financial software. 5.具有一定的外部关系协调和统筹管理能力。 Have certain ability of external relationship coordination and overall management. 6.良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。  Good team leadership, collaboration skills, excellent communication and analysis skills, and high loyalty to the enterprise.

餐饮总监作为酒店行政委员团队一员共同为酒店做出关键性战略以及运营决策。主要负责餐饮运营包括所有餐厅，厨房，酒吧以及酒廊，宴会，送餐服务及酒吧。 The Director of Food and Beverage formspart of the Hotel Excom team who collectively make key strategic and operationaldecisions for the Hotel. The Director manages the Food & Beverage Operationwhich includes all restaurants, kitchens, bars & lounges, banqueting, roomservice and private bars. The primary responsibilities for this position are toensure our guests receive the highest level of food quality and service, manageand develop a team, devise and monitor an annual budget, manage labor controland operating expenses and develop relationships with key suppliers andindustry associates. 职责义务： Duties & Responsibilities: 1.始终提供专业的，良好的服务。 Consistently offer professional, friendly andengaging service. 2.领导管理餐饮部门每天的运营，确保所有服务达到标准。 Lead and manage the day to day operations ofthe Food & Beverage Division ensuring all service standards are followed. 3.制定新的促销，菜单以及革新理念；创造一个满意的美食目的地提供给酒店以及外来客人。 Drive innovative promotions, menus andconcepts; creating a F&B destination of choice for both Hotel and externalguests. 4.领导以及支持所有餐饮部门达成财务运营指标。 Lead and support all Food & Beveragedepartments in the achievement of their financial and operational targets. 5.准备年度预算以及管理执行。 Prepare annual budgets and administer in afiscally responsible manner. 6.有效的执行控制餐饮，人工以及运营费用。 Implement effective control of food, beverage,labour and operating expenses throughout the F&B division. 7.帮助准备年度战略计划以及完成目标。 Assist in the preparation of the annualstrategic plan and achieve the goals and targets therein. 8.确保客人服务标准的执行以及始终如一的寻找方法提升产品服务创造利润。 Ensure the implementation of standards in guestservice and constantly seek out ways to improve product and service as well asincrease volumes and profits. 9.监督筛选，培训以及同事的发展确保招聘的有效完成。 Oversee the selection, training and developmentof all Colleagues to ensure timely recruitment and career growth. 10.跟进部门政策，程序以及服务标准。 Follow department policies, procedures andservice standards. 11.跟进所有的安全政策。 Follow all safety policies. 12.其他任务的分配。 Other duties as assigned. 专业知识技能： Job Knowledge / Skill: 1.个人需具备强大的餐饮知识，创造力天赋，具有丰富的奢华及地标酒店餐饮经验，具有良好的商业头脑，良好的工作职业道德，以及管理能力。 The individuals who have a solid knowledgeof food & beverage, have creativity and flair, rich experience in luxuryand landmark hotels, and are able to evidence good business acumen, a strongwork ethic and people-management skills. 2.具备10年以上餐饮行业经验管理经验，大学文凭，具有专业的酒店饭店管理以及商业管理能力，或者类似要求的经历。 At least 10 years of management experiencein the catering industry, university diploma, professional hotel management andbusiness management, or similar experience. 3.熟悉食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 Familiar with the whole process of food rawmaterial procurement, storage, kitchen production and restaurant service, goodat arranging all aspects of the work, to ensure the coordinated development ofcatering management. 4.具有创造性，熟识江浙沪市场并能洞察本地及国际餐饮潮流趋势。 Creative, familiar with Jiangsu, Zhejiangand Shanghai markets and insight into local and international restaurant trends. 5.爱护和关心员工，有激励和调动员工积极性的能力。 Caring and caring for employees, have theability to motivate and motivate employees.

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.     The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image.    What will I be doing?   As the Commercial Director, you will be responsible for performing the following tasks to the highest standards:  • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.  • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications.  • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements.  • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively.  • Participate in developing and implementing hotel and departmental policies and regulations.  • Develop marketing strategies and promotion plans to adjust to the market situation in real time.  • Supervise and drive the progress and implementation of marketing plans.  • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.  • Monitor and evaluate current initiated marketing activities and market dynamics.  • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.  • Conduct regular market research and obtain information about competitors.  • Set pricing strategies and sales targets for the hotel.  • Manage special projects and other related businesses.  • Ensure efficient use of departmental resources.  • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.  • Ensure that department staff are clear about the responsibilities assigned to them.  • Take immediate corrective action when the interests of the department or hotel are jeopardized.  • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback.  • Manage departmental expenses and budgets.  • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date.  • Control departmental costs in accordance with hotel policies to avoid waste.  • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.  • Ensure the filing of departmental documents and related information.  • Maintain communication with all operating departments within the group to maximize sales opportunities.  • Promote hotels in relevant industries at home and abroad.  • Actively participate in sales activities initiated by Hilton.  • Organize promotional trips for target markets.  • Maintain good relationship and communication with target markets at home and abroad.  • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.  • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company.  • Adhere to hotel safety policies, emergency rules and procedures.  • Ensure employees fully understand and follow the contents of the employee handbook.  • The department reserves the right to change or supplement the job description if necessary.  • Perform any other reasonable duties assigned.  Qualifications - External What are we looking for?  A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  • Hospitality: Volunteer to provide unparalleled hospitality.  • Integrity: Do what you should do all the time.  • Leadership: Strive to be a leader in both your industry and your community.  • Teamwork: Actively promote teamwork spirit in all work.  • Ownership: take responsibility for your actions and make decisions.  • Now: Operate with urgency and discipline.  • Bachelor’s degree.  • At least 5 years of relevant management experience in international hotel chains.  • Good English and Chinese reading and writing skills.  • Able to formulate and implement operating budgets and business plans.  • Able to effectively market and position the brand at desired levels.  • Able to manage the Sales department.  • Able to assist the General Manager and Management in achieving the hotel's overall business objectives.  • Knowledgeable of political, economic and social issues, and market trends.  • Good communication, organizational and presentation skills.  • Able to lead, guide and develop employees.  • Knowledgeable of and able to deal with crisis.    What will it be like to work for Hilton?  Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

1、负责度假酒店/民宿整体经营管理，年度经营计划、营销方案，完成酒店营收，入职率、利润等经营指标。 2、统筹前厅、客房、餐饮等部门运营管理，落地度假酒店及民宿的服务标准、卫生标准、品质管控，提升宾客度假体验与好评率。 3、熟悉度假酒店/民宿市场，擅长OTA运营、节假日活动策划、团建及旅业渠道合作。 4、有筹开经验者优先

1.全面负责酒店人力资源战略规划与体系搭建，制定适配品牌标准与国企管理要求的人力资源管理制度； 2.搭建核心岗位与一线岗位人才供应链，解决用工缺口，控制流失率，保障经营人力供给； 3.统筹薪酬福利、绩效考核体系设计与落地，优化人力成本核算与管控，提升人效与组织效能； 4.负责人才梯队建设、管理层及骨干员工的培养、培训体系搭建，支撑品牌标准落地与服务品质提升； 5.负责员工关系管理、企业文化建设、用工风险防控，保障团队稳定，营造合规高效的用工环境； 6.对接洲际集团与商业集团管控要求，落实各项人力资源政策、审计检查与数量上报，确保内外标准一致； 7.参与酒店经营决策，从人力资源角度为经营提升、成本优化、组织发展提供专业支持与解决方案。

【岗位职责】 1、负责规划公司的市场发展策略，把握公司在行业中的发展方向，完成公司在行业中的市场定位，及时提供市场反馈并对公司的市场操作计划不断优化与完善； 2、通过各种市场推广手段完成既定的品牌营销目标，对营销预期目标及实际效果负责； 3、负责大客户开发、渠道拓展、商务洽谈、开发和协调各类媒体资源，建立有效的媒介传播手段等； 4、负责新媒体业务的开发和落地执行 5、负责集团多条商业主线的定位与落地执行 6、负责团队的建设与管理，全面安排、管理市场部的年度市场策略和市场计划； 【岗位要求】 1、学历要求：大专以上学历，广告、市场营销、新闻、大众传播等相关专业优先 2、工作经验及年限：十年以上餐饮集团公司市场板块从业经验，五年以上市场板块工作经验 3、专业技能：对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系 5、通用技能（计算机/语言等）熟练使用办公软件。 6、职业素养及胜任能力要求：高度的工作热情，良好的团队合作精神，有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力