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  • 上海-黄浦区 | 3年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 年底双薪
    • 人性化管理
    • 商业补充医疗
    精品酒店 | 50-99人
    发布于 06-04
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    Key Responsibilities: 1. Strategy Planning and Execution: Collaborate with the group marketing team to localize product content, such as promotional materials, brochure, and user guides, ensuring alignment with local market needs and cultural context. Implement regional marketing and communication activities (Marcom) in China, ensuring the timely development of promotional materials (e.g., brochures, gifts, localized content). Ensure the successful execution of events, such as Hospitality Group IT/GM Conferences in China. 2. Content Creation and Optimization: Create engaging content, including copywriting, images, and videos, based on hotel clients’ characteristics and product usage habits to enhance user experience. Manage and maintain social media platforms (e.g., WeChat Official Account, video channels) by publishing high-quality content to increase brand influence and exposure. 3. Data Analysis and Reporting: -Collect and analyze industry and competitor information as needed, providing data support and suggesting optimization strategies. 4. Cross-Department Collaboration: Work closely with the sales team to ensure all content aligns with the brand’s tone, market positioning, and aesthetic standards. Qualifications: 1. Bachelor’s degree or above, preferably in marketing, advertising, or media-related fields; overseas education experience is a plus. 2. Strong skills in copywriting and content creation, with a good understanding of social media operations. 3. Proficiency in data analysis, with the ability to translate market insights into actionable strategies. 4. Excellent communication and teamwork skills, strong market sensitivity and insight, as well as solid capabilities in market promotion and development.
  • 深圳 | 8年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 年度旅游
    国际高端酒店/5星级 | 2000人以上
    发布于 04-09
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    卓越雇主
    卓越雇主
    As a sub-regional business partner, your role is to strengthen support to hotel HR functions, increase focus on local talent development and ensure high potentials are developed and moved to retain key skills and capability and to also provide local change management and HR support to hotel based HR teams, ensuring the appropriate resources are applied to build organizational and individual capability on the field. This will be achieved through effective communication; driving team collaboration; providing guidance and support as required for the delivery of the IHG Vision.    Your day to day •    Lead efforts to embed IHG Ways of Working/values and other tasks assigned. •    Support hotel HR leaders in terms of day-to-day operations/employee relations in South & West China, Hong Kong, Macau and Taiwan •    Support hotel talent resourcing process aligning with BrandHearted Behavioral Interview technique requirement; •    Provide support to hotel-based talent development/training leaders. Help build individual capability that will establish a strong benchmark for hotel training performance.  •    Coordinate delivery of human resources and training programs working closely with the COEs; •    Work with sub-regional Human Resources Business Partner to support and follow up Leadership development program implementation; •    Build a committed and effective sub-regional hotel Human Resources team through the right selection of Human Resources and Training leaders, continued coaching and development and facilitating communication and sharing among the sub-regional Human Resources and Training leaders; •    Establish a regular Training and Development communication platform to keep hotels updated on the latest events, achievements, and strategies; •    Conduct HR and training review regularly and share best practices to ensure hotel HR Operations, training and development practices complying IHG standards.   What we need from you •    Strong HR operation and execution skills; •    Excellent interpersonal, consultative, communication skills;  •    5 years+ experience as Human Resources generalist, preferably in hotel or hospitality industry •    Experience and understanding of specialist role such as Talent, training highly preferred •    Strong customer focus oriented;  •    Ability to diagnose problems and thoroughly analyze information to guide decision making; •    Strong adaptability in an environment of ambiguity or change; •    Ability to work across multiple business units;  •    Business acumen that will enable an effective business partnering role with key stakeholders •    Ability to deal effectively with diverse viewpoints and gain consensus as a team player; •    Proficiency in English and Mandarin Chinese.
  • 广州 | 5年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 年底双薪
    • 包吃包住
    • 员工生日礼物
    国内高端酒店/5星级 | 100-499人
    发布于 06-03
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    卓越雇主
    卓越雇主
    工作职责: 1、 根据集团的发展战略,建立、完善并执行集团营销工作相关的规章制度; 2、根据集团酒店经营情况,组织制定并实施酒店各类营销方案和营销计划。 3、根据各分店经营目标,分解销售任务,组织开展各类营销活动,协助各分店完成各项销售目标; 4、负责集团价格体系的制定和实施; 5、展开各项市场调查工作,了解市场动态、客户需求和竞争对手信息; 6、集团会员系统的管理及会员发展等相关工作; 7、负责集团旗下酒店销售队伍的培训及考核; 8、根据集团的发展战略,搭建集团在线营销平台,拓展集团营销渠道; 9、全面把握公司预售产品的市场状况,深入解读消费核心需求,为公司预售产品的市场定位、价格策略、营销策略提供可实施的销售指导; 10、参与集团新项目可行性分析的调研及报告编制工作。 任职资格: 1、本科及以上学历,形象气质良好,沟通协调能力和人际关系处理能力佳; 2、具有敏锐的市场嗅觉,善于以市场为导向进行决策; 3、熟悉中高端全国连锁酒店市场,对酒店业态发展趋势有深刻了解,具备很强的市场分析能力; 4、必须有知名连锁酒店集团同等岗位工作经验。
  • 上海-闵行区 | 10年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 技能培训
    综合性酒店 | 100-499人
    发布于 06-10
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    岗位职责 会计及财报相关 · 统筹管理事业部各企业/公司的财务核算、会计记账及各类财报的编制工作,确保财务数据准确可靠,会计记录真实完整,财报的编制符合法规及监管要求; · 对接集团总部财务,根据集团要求的格式和类型定期提供各类财报数据以便集团编制合并财务报表; · 统筹管理事业部各项应收、应付账款和对账等工作; 税务及票据管理 · 统筹管理事业部各企业/公司的税务核算及季度、年度的税务申报工作,在合法合规的范围内进行合理、有效的税务筹划; · 及时掌握政府颁布、更新的各类与企业经营或酒店行业相关的财税政策并加以贯彻执行; · 根据财税管理政策和制度管理及使用各类票据,包括支票、汇票、各类有价证券等; 系统支持及管理 · 主导财务系统在各企业/公司的上线及使用,根据业务需求协助IT完成财务系统与TMS、PMS、OA等各第三方系统对接的测试及实施; · 协助IT及第三方系统公司上线实施TMS系统; 资金及银行管理 · 通过资金管理系统对事业部各企业/公司的整体资金进行动态管理,包括资金需求预测及使用规划,监控资金余额,防止欺诈或挪用资金等; · 协调银行关系,根据资金计划合理规划和管理各项银行资金、贷款等,提升资金使用效率,避免贷款逾期还款(如有); · 协助管理各项财务专用章、银行印鉴及U盾等的保管和使用; 预算及预测 · 协助部门负责人制定年度预算,定期更新经营预测; · 监控关键财务指标,监督预算的执行情况并加以必要的分析和管控,协同FP&A对事业部经营业绩定期进行分析和评估,并向管理层提供评估和分析报告; · 根据事业部、集团要求汇总、编制并提供各类数据统计、分析报表; 内控及外部审计 · 根据集团管理政策以及事业部业务需求,协助建立并健全事业部各项财务管理政策和制度,督导各职能的执行;识别并纠正任何潜在违规倾向,对于违规事实需及时向直属部门主管和事业部管理层进行汇报并跟进后续整改工作; · 对接集团审计及外部审计,与第三方审计师联络、协调、沟通说明,解决审计师提出的任何与财务相关的审计问题,对于审计报告中提出的审计意见或建议进行后续整改或实施; · 对接并应对政府相关部门对于事业部下属各企业的定期或突击财税审计、稽核及现场工作检查等,确保各企业/公司的合法、合规经营; 资产管理、共享及其他 · 建立和健全事业部固定资产管理政策,搭建事业部固定资产管理体系,对所属固定资产进行动态管理,确保账实相符; · 协助构建事业部财务共享中心,建立共享财务的运营和管理模式; 其他由部门主管根据业务需要而分配的各项工作。 任职要求 工作经验 · 10年以上连锁酒店集团或大型商业、地产类集团财务工作经验,3年以上集团总部财务管理岗位经验; 教育背景 · 全日制大学本科或以上财务管理、会计专业, 中级以上会计职称; 专业技能 · 熟练掌握用友,金蝶等常用财务软件的设置和使用,熟练掌握GC GAAP及IFRS财报标准,CPA或ACCA优先; 其他技能 · 具备较强的抗压能力和执行力,能独立完成管理层交付的各项任务; · 具备较强的跨部门协作和团队管理能力,能有效地与各业务部门及集团职能之间进行协作并推进相关工作的达成; 具备商务英语书写和交流能力,大学英语六级或雅思,托福等对应等级。
  • 执行总监

    2.8万-3.5万
    广州 | 5年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 领导好
    • 午餐补贴
    • 员工生日礼物
    西式餐饮 | 100-499人
    发布于 05-29
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    1、促进所有员工对会所愿景,使命和策略的理解,对所有专业标准,沟通、道德和工作习惯以及工作效率进行举例说明。 2、总结会员的评价和反馈,与各部门负责人共同改善不足之处。 3、确保会所所有事务和政策与政府法规和方针相符。 4、发展和监督会所的短期及长期计划。 5、指导发展市场的全面规划,定期监督销售和市场策略及目标。 6、遵循会所愿景、任务、策略,以及会所发展方向和新的发展。
  • 上海 | 5年以上 | 本科

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    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    国际高端酒店/5星级 | 500-999人
    发布于 06-12
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    卓越雇主
    卓越雇主
    About Club Med A Global Leading All-Inclusive Vacation Group – Since Club Med was founded in 1950 and we created the all-inclusivevacation concept, Club Med has been the world leader on its market, and hasdeveloped a resolutely upscale, friendly and multicultural spirit. Club Medboasts 68 resorts located in the most beautiful sites in the world, a cruiseship and Luxury Villas & Chalets and, now more than ever, is associatedwith dreams and happiness. There are 20,000 Gentle Organizers (G.Os) andGentle Employees (G.Es) at Club Med, who work in the villages, but also at theParis, Lyon, Singapore, Shanghai, Rio de Janeiro and Miami headquarters, in thesales offices situated in dozens of countries and in travel agencies. Why work with us? Club Med offers the opportunity to broaden ourprofessional scope in amazing destinations all around the world, and toembrace a unique mindset and lifestyle in a company that has always beenpurposeful and committed to people and environment. Club Med has always been, and will continue to be, an experience like noother, a life-changing experience. Title: E-commerce (Assistant) Manager Working Location: Shanghai, China Your opportunity As the E-commerce (Assistant) Manager, you will be responsible for ·       Mission 1: Explore business opportunities on Ctrip/Trip ·       Mission 2: Drive sales to increase Club Med AllInclusive volume ·       Mission 3: Work closely with internal and externalstakeholders How you will contribute ·       Responsibility 1: Explore business opportunities on Ctrip/Trip - Set the strategy of business growth, both inboundand outbound; and be responsible for daily operation, aiming to achieve monthlysales target. - Knowledge on ecommerce channels to have creativeproducts, contents, target audience and promotion in line with platform rhythm. - Negotiate with partners to get good deals, eitherin commercial cost or other commercial policy ·       Responsibility 2: Operation management on channel todrive sales - Proactively organize sales campaign, and getmarketing resources support from platform - Well organize daily live streaming to promote eachresort - Well understand CPC to help resorts with bestlisting ranking - Work closely with internal team to get competitiveproduct and marketing support and realize sales revenue - Manage TP team to ensure qualified delivery , likecampaign launch, product update, customer service, etc are well going. ·       Responsibility 3: Data analysis - Collect market information/intelligence aboutcustomer, competitor, trend, localization, and as a support in daily joboptimization - Make use of internal data report to understandbetter of market and guests and help in daily job. - Coach and develop reports' capability in planningand review of projects. Who you are? ·       Education: Bachelor or above ·       Experience: at least 3-5 years working experience,marketing or ecommerce team with Ctrip experience is preferred; Hospitalityindustry or OTA working experience will be a plus. ·       Knowledge: Good knowledge on ecommrece, and onlinesales. ·       Languages: Fluent English in all of spoken,listening and writing
  • 深圳 | 5年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 人性化管理
    • 员工生日礼物
    • 年度旅游
    服务式公寓 | 100-499人
    发布于 06-13
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    工作地点为香港,持有高才、优才等工作许可者优先 Work with General Manager to ensure the accuracy, integrity, legality, and timeliness of financial reports in accordance with the country’s regulations and property standards and support operations to achieve the properties’ financial goals, from pre-opening to operations. Responsible for the training for property finance management to ensure they could conform to the position and work with the team. Direct the timely recording of financial data and preparation of financial and management reports required by regulations and making sound decisions and plans to meet legal and regulatory requirements. Work closely with the Cluster Finance Team to ensure compliance of Finance management. Develop and implement financial strategies, policies, and procedures to ensure effective financial management and control. Responsible for the full set of accounts of Hong Kong level companies including GL entries, Accounts Payable and Accounts Receivable, month-end closing Oversee the preparation, analysis, and interpretation of monthly Property Performance Reports including profit and loss statements, balance sheets, cash flow statements, and other financial statements. Reconcile revenue and payments between PMS & Accounting System Prepare annual budgets, forecasts, and financial projections in collaboration with department heads and General Manager. Manage cash flow reports, management reports and budget tracking reports Control expenses in relation to revenues as per approved budget for achieving maximum profits. Develop and administer systems and procedures to ensure the timely collection of receivable and the discharge of property’s financial obligations. Prepare profit and loss accounts and the balance sheet for senior management. Prepare budgets and business planning, including projected room revenue. Reconcile bank statements. Ensure the safeguarding of apartment’s assets in the interests of the property for providing continuous and efficient service to the guest. Assist the apartment’s purchasing processes by remaining familiar with the market and obtain best possible bids on purchases to control or lower operating expenses. Ensure that all required coverage of all insurances policies of the hotel are in effect as well as all necessary licenses are renewed according to the country’s regulations.
  • 深圳 | 3年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 人性化管理
    • 员工生日礼物
    • 年度旅游
    服务式公寓 | 100-499人
    发布于 06-13
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    工作地点为香港,持有高才、优才等工作许可者优先 Assist in preparing the annualrevenue budget and business plan that maximizes the Group Apartment Hotels’revenue and profitability; Work closely with General Manager in determining appropriate pricingstrategies and distribution channels for the Group Hotels; Optimize revenue by setting and effective management of room rates andinventory; Track competitive pricing and keep abreast of the latest market trend andcompetitors’ performance; Analyze Hotels’ revenue statistics, market trends and competitors’performance to forecast demand, identify revenue opportunities, and implement /adjust pricing and inventory strategies; Prepare revenue reports for performance analysis, provide insights on marketdemand and trends as well as to identify areas for improvement; Actively manage the relationship with third party online intermediariesespecially OTAs and Regional Travel Agents; To ensure that the Hotels’ position in the distribution channels isconsistent with the Hotels’ revenue and sales strategies, includes conductingrate and availability audits; Work closely with cluster team in identifying soft periods and developingpromotions and strategies; Collaborate with influencer with social media post.
  • 培训讲师

    2万-3万
    成都 | 5年以上 | 本科

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    • 分红
    • 年终奖
    • 旅游
    • 节假日福利
    • 社保
    • 带薪年假
    • 提供交通费
    • 公司产品福利
    • 岗前培训
    • 星期日休息
    专业线厂家 | 1-49 人
    发布于 06-11
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    【岗位职责】 1、协同区域美导团队,主导代理商对接及目标门店的销售管理支持,确保终端销售策略高效执行。 2、独立策划、组织并主持终端培训会、招商会及订货会,完成会销目标转化与客户资源沉淀。 3、统筹大型沙龙讲座及户外促销活动全流程,包括方案设计、落地执行及效果复盘,提升品牌终端影响力。 4、负责区域市场产品形象推广,精准传达公司营销政策,监督执行效果并反馈优化建议。 5、收集终端市场动态与竞品信息,为营销策略调整提供数据支持。 【岗位要求】 1、本科及以上学历,5年以上美业(化妆品/医美领域优先)培训讲师经验,具备成熟的会销实战案例。 2、精通招商会、终端会、培训会全流程运作,能独立完成从策划到落地的全周期管理。 3、具备优秀的演讲表达能力与控场能力,能适应高强度出差及灵活工作节奏。 4、拥有代理商管理经验及终端门店帮扶案例,擅长通过数据驱动销售问题解决。 5、目标导向型思维,具备团队协作意识及跨部门资源整合能力,抗压能力强。
  • 上海 | 5年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 06-09
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. A Cluster Revenue Manager, Revenue Management Consolidated Center (RMCC) – Asia Pacific will maximize revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality. What will I be doing? As the Cluster Revenue Manager, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards: -Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. -Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures. -Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks. -Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. -Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Key areas of Accountability Profit: -Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share. -Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Quality: -Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. -Contribute ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. Customer: -Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. People: -Work with the RMCC Assistant Director, Senior Cluster Revenue Managers and Training Managers as required to ensure all team members are provided with excellent training for revenue analysis and revenue management duties. Specific Accountabilities Inventory Control: -Manage and maintain group and transient inventory controls. -Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. -Ensure group inventory cut-off dates are managed in line with contracts and according to demand. -Implement all blackout dates and review frequently to determine if adjustments are needed. -Work with Front Office to ensure agreed sell-out strategies are in place. -Maintain rate parity with third party sites through extranet sites. -Proactively review key demand periods to maximize RevPAR and profit through effective consideration of costs and sales. Sales and Pricing Strategy: -Develop, monitor and adjust sales and pricing strategies. -Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control. -Provide a synopsis of results vs. direction from the previous week and lead discussions on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. -Weekly review GEM / Delphi / database reports if available to address concerns and action plans relating to groups and events. -Develop and review annual transient, group pricing and demand calendars on a quarterly basis. -Ensure pricing is consistent in all distribution channels such as QnQ R&I, GDS, Internet and the Extranet. -Identify opportunities through channels and recommend channel marketing. -Liaise with market managers for key 3rd party operators and HRCC to monitor conversions. -Review corporate account’s quarterly production with sales to identify patterns and volume of production to take appropriate actions. -Conduct daily detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months. Information Analysis and Monitoring: -Provide critical analysis of strategies, room statistics and demand factors. -Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system. -Ensure the integrity of data flowing into IDeaS V5i by regularly cross-referencing other sources such as OnQ R&I and OnQ Insider reports. -Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies. -Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. -Review all tentative and definite group bookings to ensure they support the implemented strategies, IDeaS V5i group status is updated and group evaluator is used effectively. -Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. -Analyze past and present trends and make recommendations for future strategies. -Ensure all ONQ R&I / SRP maintenance is configured according to the current standards, room rates, yieldable flag and commissionable status. -Ensure accuracy of all information being produced or reported. Forecasting: -Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. -Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. -Prepare plan revenue proposals. -Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Competitive and Demand Analysis: -Ensure rate shopping data is consistent, appropriate and effectively analyzed. -Review all competitive shops daily and identify selling strategies, opportunities and market trends. -Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. -Maintain historical data on events and performance on any promotion during these demand generating events. -Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately. -Proactively identify peak nights and peak periods to set KPI targets and action plans. -Identify demand troughs and lead an action plan. Driving Commercial Performance: -Drive incremental EBITDA, RevPar and Fair Market Share performance. -Work effectively with RMCC Team members, Hotels (GMs, DBDs, C&E and on property revenue coordinator), Sales, RDRs, Marketing, e-commerce to ensure incremental financial performance (RevPar, EBITDA). -Ensure growth in performance of KPIs such as room type supplements, peak nights, house overbooking and forecast accuracy. -Drive hotels’ Fair Market Share performance, moving hotels into the “gaining” quadrants. -Ensure any holiday cover commitments are managed as per standards. 【任职要求】 What are we looking for? A Cluster Revenue Manager, RMCC – APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor’s Degree or above -Practical work experience within hotel revenue management -Advanced Excel, PowerPoint and Word skills -Strong analytical skills and management skills such as leadership, organization, communication, planning and control -Sound functional knowledge of the day to day management and operation of a revenue management department -Commercial attitude and proactive sales approach -Able to set and maintain minimum standards -Able to analyze data and identify significant trends -Self-motivated and competitive -Able to work accurately and effectively under pressure -Good personal presentation -Warm personality and possess team spirit -Clear voice and well spoken, proficient in spoken and written English -Committed and career oriented What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members.
  • 收益经理

    2.5万-3万
    上海 | 3年以上 | 本科

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    服务式公寓 | 100-499人
    发布于 04-08
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    公司简介 Stey,源自瑞典,是一个颠覆传统的共享居住品牌。我们不仅打造社区型精品公寓与 设计酒店,更致力于重新定义未来城市生活的样貌。通过融合北欧极简设计美学与 前沿智能科技,Stey以独特的灵活转租模式,构建了一个充满活力、多元文化的国际 社群,重新诠释了人与人之间真实而有趣的连接。 目前,我们在北京已经成功落地三个标杆项目,并正加速拓展中国及海外主要市场。 加入Stey,成为这场城市生活革命的“头号玩家”,成为我们全球版图扩张的见证者 与参与者,现在正是最好的时机。 总体来说,这个岗位人员需要深耕过OTA渠道开发管理,了解以OTA渠道为主的价格(OTA方提供的各种价格、OTA捆绑产品价格等),有以OTA为主进行价格策略的经历和经验,偏前端,需要对企业客户进行拜访。此外,还需协助digital部门完善收益模块。 POSITION SUMMARY/DESCRIPTION The Revenue Manager is responsible for the total reservations and revenue operations of Stey properties. The position will ensure the maximization of revenue for all aspects of the operation. Furthermore, all reservations related tasks will be handled and the Revenue Manager will oversee both Hotel and Long Stay Tenant revenues and all contracting aspects. Candidates should be familiar and fluent in major hotel revenue management technology platforms, as a significant part of the job will beinteracting with Stey’s digital development team, sharing knowledge to optimize Stey’s own revenue management platform, which is currently in development. Stey is a fast growing operation, but our limited property count in China (currently three properties) means that the Revenue Manager will also assume responsibilities for distribution and OTA channel management, including liaising with Stey’s digital team to identify and troubleshoot any issues with OTA integrations and listings. In essence the role will: • Implement revenue management operations, procedures, and best practices. • Identify new revenue opportunities. • Provide daily, weekly, and monthly reporting. • Optimize and expand distribution partnerships. • Act as overall business development consultant for each Property/Community Manager. • Act as Revenue Management expert in communication with the Digitalteam. • Challenge and influence properties to improve service level and operational standards. • Embed and support a revenue management culture in all properties. • Visit each property regularly. AVAILABILITY MANAGEMENT • Use yield planners and selling matrix for room sales • Monitor yield system and validate that the yield actions are consistent with both property and market conditions • Maintain a consistent selling strategy across all systems • Proactive availability management, recommending necessary strategy changes • Prepare and recommend future strategies to the Management team COMMERCIAL  AWARENESS • Keep up todate with global, local, and environmental issues impacting Beijing and thehotel • Check competitor strategy on a regular basis reviewing rates andavailability • Managerelationships with comp set staff and RMs to ensure Stey has the best possibleaccess to information on market conditions REVENUE ANALYSIS • Analyzehistorical property performance and pick-up data for use in demand forecastingand strategy • Analyzeyield information to identify potential new business, markets and trends • Maintain arolling three-month outlook and monitor actual versus forecast for planachievement on pick-up, forecasting, etc. • Complete andanalyze the month-end reports • Analyze andsupply data for the preparation of the annual plan (budget) • Identify andanalyze new business opportunities MAINTENANCE OF SYSTEMS & PROCEDURES • Maintainaccuracy of all reservations and other data • Conductquality control checks on all revenue management systems to ensure dataaccuracy • Ensure thatall the rates are loaded on all rate databases • Remain fullyconversant with the uses & applications of all systems relating to revenuemanagement • Ensure allspecial activities are followed up on in a timely manner and results of suchrecorded RESERVATIONS • Handle allbookings in the Stey PMS • Ensureappropriate follow up on bookings • Communicatewith potential Guests and Tenants • Handle allinquiries – Phone, email, WeChat OTHER • Manage all contract and communication for distribution channels • Work closely with each Community Manager in all aspects of property operations. • Provide reports as required by senior management
  • 上海 | 10年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 行业领先者
    • 节日礼物
    • 包吃包住
    • 康养课程
    国际高端酒店/5星级 | 500-999人
    发布于 06-13
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    岗位职责: 运用中医诊断技术精准评估客户健康状况,发现病理,设计并执行切实可行的个性化中医康复理疗方案(如针灸、推拿、艾灸等)。 通过专业沟通建立客户信任,准确理解需求,有效推广相关健康服务。 为音昱听堂客户群体设计、教授团体课程、公开课,或与其他导师协作开展项目。 积极分享专业知识,承担内部培训任务,设计并呈现工作坊、讲座等健康产品。 参与制定、更新所提供服务相关的标准操作流程和工作流程,并定期审查确保信息时效性。 为其他健康服务人员提供必要培训,提升团队整体护理服务质量。 确保所有必要的服务文档及时、准确地完成。 任职要求: 必须持有临床医学学士学位,并拥有至少10年在中医康复或紧密相关领域的扎实执业经验。 精通中文,熟练掌握中医四诊及核心康复理疗技术(如针灸、推拿等)。 具备出色的客户沟通、诊断分析、个性化方案制定与执行能力。 在高端健康管理机构的工作经验或掌握英语能力者将被优先考虑。
  • 深圳 | 3年以上 | 本科

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    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 帅哥多
    • 领导好
    • 美女多
    • 五险一金
    • 管理规范
    • 人性化管理
    全服务中档酒店/4星级 | 2000人以上
    发布于 06-13
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    1、亚朵、华住兼职或专职运营片区总经验; 2、全面负责督导辖属门店的团队管控工作:开店团队的招聘、组建,对督导店总工作的支持、指导和考核,推动梯队人才培养计划的执行,并进行授课、指导、考核与激励; 3、全面负责督导辖属门店的财务管控工作:经营收入监测,杜绝跑、漏,资产使用状况管理和维护; 4、全面负责督导辖属门店的品质管控工作:宣贯、传达公司品质管理的各项指标、制度,对门店品质管理的执行情况进行跟进检查和督导,协助、督导辖属门店开展各项品质提升方案的制定和实施; 5、负责进行辖属门店营销渠道的开拓: 营销渠道开发、异业联盟的推动、集团大客户的开发和网络渠道维护; 6、巡店系统的建立,利用现有门店进行交叉巡店检查; 7、重点店下店进行业绩攻打与帮扶; 8、公司阶段性重点工作的推动和督导。
  • 社区经理

    2万-2.5万
    上海 | 经验不限 | 本科

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    服务式公寓 | 100-499人
    发布于 04-08
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    公司简介 Stey是一个全新概念的共享居住品牌,旗下设有享趣(北京)物业管理有限公司、北京久力酒店管理有限公司等实体公司,专注于共享公寓和设计酒店。现代科技赋予Stey社群 充分的高效性、灵活性与新鲜感。借助社会科学及智能算法,Stey实现了家、共享居住及 酒店之间的创新平衡,重新定义人与人之间的“联结”。 我们在北京有三个全面运营的项 目,以及在中国和主要海外市场快速扩张的渠道。在Stey工作,成为我们扩展版图的一员,时光正好。 简而言之,这个职位集酒店运营、销售与营销、社区建设、团队建设于一身。 本质上,你为自己代言。工作时需要你自己在一些关键事情上做出决策,例如目标客户群 是哪些,怎样吸引客户并让客户喜欢你的产品,你想打造什么样的团队,还有最重要的是怎么让你的项目良性运行并盈利。以上这些基本就是Stey社区经理需要负责的内容。你 不仅只负责项目运营,还负责与项目有关的方方面面。以下是岗位主要职责: 确保社区员工为所有客人提供顺畅、满意和个性化的接待服务; 了解项目的每一个细节,进行排班、采购、维护、安保等社区日常运营的相关工作; 对长租和短租客人比例、价格、优惠套餐等做出决策,实现利益最大化; 建立并维护和邻居、政府机构、业主等其它相关方的良好公共关系,及时处理突发事件; 积极对外向个人和公司宣传来拓展客源; 为 Stey 发布的社交媒体内容提供素材,如微信、微博和 Instagram 等; 策划举办各种社区活动,丰富长租客人与员工的社交体验和互动; 与长租客人建立密切的关系,了解他们的喜好,从而让长租客户感受到被理解和被尊重; 组建和培训团队成员,让他们能像你一样精通本职工作,甚至在某些方面比你更好; 在日常运营过程中能够积极的思考,为更好的运营我们的社区欢迎提出想法和建议。 岗位要求: 英语交流能力强,我们更看重英文的口语交流能力,而不是纠结语法使用; 出色的社交技能、鲜明的个性和亲和的性格; 享受与客人及他人相处,并愿意去深入了解别人,有团队精神; 对不熟悉的事情有好奇心,持续关注自己在职业和个人方面的成长。
  • 北京-朝阳区 | 5年以上 | 本科

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    • 六险一金
    • 福利年假
    • 午餐补贴
    • 岗位晋升
    • 技能培训
    • 领导好
    • 节日礼物
    • 管理规范
    • 年度旅游
    物业管理 | 100-499人
    发布于 04-10
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    工作职责: 1. 协助管理公寓所有经营活动涉及的场所、设备、人员,包括公寓的客房、会所、公共区域、后台办公区域、客用及办公用设备设施、营运管理系统、对客服务; 2. 协助修订和完善公寓营运部门的工作程序及操作流程,监督制度和程序的执行情况; 3. 管理公寓房间空余情况、房间类型、房间出租率和价格类型的准确性等; 4. 密切关注客户满意度,建立客户档案,提供快捷、高效、勿扰式服务; 5. 协助举办并参与多元化的住客活动; 6. 负责公寓运营的成本控制,包括但不限于前厅、客房、会所用品及设备的保管及采购,出入库及耗损记录,监督使用情况; 7. 负责与关联部门的合作、沟通和协调,保证公寓公共设施的正常运行和维护; 8. 监督及管理供应商及合作伙伴,确保服务流程符合公寓品质要求; 9. 负责部门员工管理及培训,以确保能够为客人提供统一的、最高标准的服务; 10.与当地相关政府部门保持良好的关系,确保PSB输入零失误 11.完成上级交办的其他工作。 资质要求: 1. 酒店管理相关专业大学本科以上学历; 2. 5年以上酒店行业工作经验,3年以上本岗位工作经验,服务式公寓经验者优先; 3. 具有较强的执行能力,能独立开展工作并善于解决复杂问题; 4. 流利的英语听说读写能力,熟练使用电脑办公软件; 5. 具备良好的风险管理意识和管理技能; 6. 具备良好的沟通技能和开放的心态。
  • 收益经理

    1.5万-2万
    北京-朝阳区 | 3年以上 | 本科

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    服务式公寓 | 100-499人
    发布于 06-10
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    公司简介 Stey,源自瑞典,是一个颠覆传统的共享居住品牌。我们不仅打造社区型精品公寓与 设计酒店,更致力于重新定义未来城市生活的样貌。通过融合北欧极简设计美学与 前沿智能科技,Stey以独特的灵活转租模式,构建了一个充满活力、多元文化的国际 社群,重新诠释了人与人之间真实而有趣的连接。 目前,我们在北京已经成功落地三个标杆项目,并正加速拓展中国及海外主要市场。 加入Stey,成为这场城市生活革命的“头号玩家”,成为我们全球版图扩张的见证者 与参与者,现在正是最好的时机。 总体来说,这个岗位人员需要深耕过OTA渠道开发管理,了解以OTA渠道为主的价格(OTA方提供的各种价格、OTA捆绑产品价格等),有以OTA为主进行价格策略的经历和经验,偏前端,需要对企业客户进行拜访。此外,还需协助digital部门完善收益模块。 POSITION SUMMARY/DESCRIPTION The Revenue Manager is responsible for the total reservations and revenue operations of Stey properties. The position will ensure the maximization of revenue for all aspects of the operation. Furthermore, all reservations related tasks will be handled and the Revenue Manager will oversee both Hotel and Long Stay Tenant revenues and all contracting aspects. Candidates should be familiar and fluent in major hotel revenue management technology platforms, as a significant part of the job will beinteracting with Stey’s digital development team, sharing knowledge to optimize Stey’s own revenue management platform, which is currently in development. Stey is a fast growing operation, but our limited property count in China (currently three properties) means that the Revenue Manager will also assume responsibilities for distribution and OTA channel management, including liaising with Stey’s digital team to identify and troubleshoot any issues with OTA integrations and listings. In essence the role will: • Implement revenue management operations, procedures, and best practices. • Identify new revenue opportunities. • Provide daily, weekly, and monthly reporting. • Optimize and expand distribution partnerships. • Act as overall business development consultant for each Property/Community Manager. • Act as Revenue Management expert in communication with the Digitalteam. • Challenge and influence properties to improve service level and operational standards. • Embed and support a revenue management culture in all properties. • Visit each property regularly. AVAILABILITY MANAGEMENT • Use yield planners and selling matrix for room sales • Monitor yield system and validate that the yield actions are consistent with both property and market conditions • Maintain a consistent selling strategy across all systems • Proactive availability management, recommending necessary strategy changes • Prepare and recommend future strategies to the Management team COMMERCIAL  AWARENESS • Keep up todate with global, local, and environmental issues impacting Beijing and thehotel • Check competitor strategy on a regular basis reviewing rates andavailability • Managerelationships with comp set staff and RMs to ensure Stey has the best possibleaccess to information on market conditions REVENUE ANALYSIS • Analyzehistorical property performance and pick-up data for use in demand forecastingand strategy • Analyzeyield information to identify potential new business, markets and trends • Maintain arolling three-month outlook and monitor actual versus forecast for planachievement on pick-up, forecasting, etc. • Complete andanalyze the month-end reports • Analyze andsupply data for the preparation of the annual plan (budget) • Identify andanalyze new business opportunities MAINTENANCE OF SYSTEMS & PROCEDURES • Maintainaccuracy of all reservations and other data • Conductquality control checks on all revenue management systems to ensure dataaccuracy • Ensure thatall the rates are loaded on all rate databases • Remain fullyconversant with the uses & applications of all systems relating to revenuemanagement • Ensure allspecial activities are followed up on in a timely manner and results of suchrecorded RESERVATIONS • Handle allbookings in the Stey PMS • Ensureappropriate follow up on bookings • Communicatewith potential Guests and Tenants • Handle allinquiries – Phone, email, WeChat OTHER • Manage all contract and communication for distribution channels • Work closely with each Community Manager in all aspects of property operations. • Provide reports as required by senior management
  • 广州 | 10年以上 | 本科

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    • 五险一金
    • 带薪年假
    • 帅哥多
    • 美女多
    • 包吃包住
    • 员工生日礼物
    • 技能培训
    • 节日礼物
    • 岗位晋升
    国内高端酒店/5星级 | 100-499人
    发布于 06-11
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    【岗位职责】 1、全面主持服务行业相关业态的各项工作,包括前期筹备及开业后运营; 2、贯彻执行公司的现有规章制度,建立新增业态的相关制度; 3、负责监督、总控项目各业态的经营、营运、人事行政、财务预算等; 4、审批各业态的年度策略、计划和预算;并形成分析报告; 5、有效统筹调配公司资源,全面监督运营确保完成高质量服务及销售指标: 6、建立并维护与经营方的良好关系; 7、建立并维护良好的团队合作氛围; 8、定期回顾,反馈并优化流程; 9、塑立品牌形象并建立公众关系,保持与相关政府部门建立良好沟通; 【岗位要求】 1、本科以上学历,有商铺管理经验者(餐饮、娱乐业)优先 2、从事商铺管理工作5 年以上,8年以上服务行业高层管理工作经验 3、 熟悉各部门服务及管理流程,善于成本控制 4、 具有良好的协调沟通、管理和团队建设能力,事业心强 5、 粤语、英语熟练者优先考虑
  • 食品厂厂长

    1.5万-2万
    扬州 | 5年以上 | 本科

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    中式餐饮 | 50-99人
    发布于 06-03
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    【岗位职责】 1、全面负责食品厂的生产运营管理,制定并执行生产计划,确保生产任务按时、保质、保量完成。 2、监督生产流程,优化生产工艺,提升生产效率,降低生产成本,确保产品质量符合国家及行业标准。 3、负责生产设备的日常维护与管理,确保设备正常运转,减少故障率,保障生产连续性。 4、建立健全生产管理制度,完善生产流程和操作规程,确保生产安全、卫生和环保要求达标。 5、负责生产团队的组建、培训与管理,提升团队专业技能和工作效率,营造积极向上的工作氛围。 6、协调与其他部门(如采购、仓储、质检等)的工作,确保生产所需原材料及时供应,成品顺利入库。 7、定期分析生产数据,编制生产报表,向公司管理层汇报生产运营情况,并提出改进建议。 8、处理生产过程中出现的突发问题,及时采取有效措施,确保生产顺利进行。 【岗位要求】 1、年龄35-45岁,大专及以上学历,食品科学、食品工程、企业管理等相关专业优先。 2、具有5年以上食品生产管理经验,3年以上食品厂厂长或同等职位工作经验,熟悉食品生产流程及质量管理体系。 3、熟悉国家食品安全生产相关法律法规及行业标准,具备较强的食品安全意识和风险防控能力。 4、具备较强的生产计划、组织、协调和执行能力,能够有效管理生产团队,提升生产效率。 5、熟悉食品生产设备的操作与维护,具备一定的设备管理经验。 6、具备良好的沟通能力和团队协作精神,能够与其他部门高效配合,解决生产中的问题。 7、具备较强的抗压能力和应变能力,能够妥善处理生产中的突发状况。 8、有责任心,工作严谨细致,具备良好的职业道德和职业素养。
  • 上海 | 5年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 行业领先者
    • 节日礼物
    • 包吃包住
    • 康养课程
    国际高端酒店/5星级 | 500-999人
    发布于 05-20
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    销售经理(瑜伽、普拉提、健身方音昱听堂坐落于上海的城市中心,充满文化底蕴的建国西路,音昱听堂汇聚健康养生领域的国际专家,包括理疗师、健身教练、瑜伽和普拉提导师、营养师、心理咨询师、生活导师、中医专家、阿育吠陀疗愈专家等,提供整合性的社区学习空间以及健康解决方案,旨在帮助人们通过音昱八大生活习惯的修习,全面改善身心灵健康状态,更好的应对快节奏的现代都市生活。  岗位职责: · 制定和执行销售计划,以完成音昱听堂康养项目课程的收入目标。 · 建立和维护客户关系,提升客户满意度和忠诚度以确保长期稳定的客户关系。 · 进行相关市场分析,规划销售策略,以支持项目运营和销售目标的达成。 · 与运营、客服等部门协调,收集、整理和分析客户的反馈和评估,确保提供高标准的服务以满足客户期望。 · 预防和解决客户问题,保持专业形象,有效与客户互动。 · 定期完成对潜在客户的销售拜访、发展和维护关系。 · 完成其他上级领导要求的工作内容。 任职要求: · 至少5年以上在瑜伽馆、普拉提馆或类似健康课程领域的销售管理经验,对大健康行业富有激情。 · 具备良好的市场认知,对相关行业趋势、热门产品、销售模式等都有深刻见解。 · 具备良好的职业道德,并始终将客户和公司利益放在优先。 · 具备优秀的沟通技巧、谈判技巧、工作韧性且灵活应变。 · 中文普通话流利,英文读写顺畅,本科学历优先考虑向。
  • 上海 | 5年以上 | 本科

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 行业领先者
    • 节日礼物
    • 包吃包住
    • 康养课程
    国际高端酒店/5星级 | 500-999人
    发布于 05-20
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    音昱听堂坐落于上海的城市中心,充满文化底蕴的建国西路,音昱听堂汇聚健康养生领域的国际专家,包括理疗师、健身教练、瑜伽和普拉提导师、营养师、心理咨询师、生活导师、中医专家、阿育吠陀疗愈专家等,提供整合性的社区学习空间以及健康解决方案,旨在帮助人们通过音昱八大生活习惯的修习,全面改善身心灵健康状态,更好的应对快节奏的现代都市生活。  职位:康养课程销售经理(瑜伽、普拉提、健身方向) 岗位职责: · 制定和执行销售计划,以完成音昱听堂康养项目课程的收入目标。 · 建立和维护客户关系,提升客户满意度和忠诚度以确保长期稳定的客户关系。 · 进行相关市场分析,规划销售策略,以支持项目运营和销售目标的达成。 · 与运营、客服等部门协调,收集、整理和分析客户的反馈和评估,确保提供高标准的服务以满足客户期望。 · 预防和解决客户问题,保持专业形象,有效与客户互动。 · 定期完成对潜在客户的销售拜访、发展和维护关系。 · 完成其他上级领导要求的工作内容。 任职要求: · 至少5年以上在瑜伽馆、普拉提馆或类似健康课程领域的销售管理经验,对大健康行业富有激情。 · 具备良好的市场认知,对相关行业趋势、热门产品、销售模式等都有深刻见解。 · 具备良好的职业道德,并始终将客户和公司利益放在优先。 · 具备优秀的沟通技巧、谈判技巧、工作韧性且灵活应变。 · 中文普通话流利,英文读写顺畅,本科学历优先考虑。
  • 销售总监

    1.2万-2万
    南京 | 5年以上 | 本科

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 管理规范
    • 岗位晋升
    • 团队支持
    • 发展空间
    服务式公寓 | 2000人以上
    发布于 05-28
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    Brief Introduction 职位简介 • Most effective development and management of sales and marketing team to achieve the desired goals. 最有效的发展和管理市场销售团队并达到预期目标。 • Grasp the opportunities to maximize sales revenue for Ascott. 把握机遇为雅诗阁创造最大销售收益。 Major Responsibility 主要工作职责 • Lead and establish a unity and effective sales team, as well as implement sales plans. 领导和建立团结有效的销售队伍,执行销售计划。 • Establish different marketing policies and develop appropriate sales market according to the company sales strategy. 根据公司销售策略,制定不同的销售政策,开发相应销售市场。 • Keep in track of customers, maintain existing sales channels and develop new markets. 跟踪客户,维持原有的销售渠道,开拓新的市场。 • Control the marketing budget, balance the sales scope and objectives . 控制销售预算、销售范围和销售目标的平衡发展。 • Good communication with sales staff, timely resolve internal and external customer complaints. 与销售人员保持良好的沟通,及时解决内外部客户投诉。 • Establish and maintain sales database and update progress information. Supervise sales team to update information in required sales system in a timely manner. 建立并维护销售数据库,并及时更新进度信息。监督销售队伍按时更新公司要求的相关系统。 • Establish and maintain good customer relationships to increase sales revenue. 建立并维护良好的客户关系以增加销售额。 • Serve customers, understand their needs and try to satisfy their requirements. 服务客户,了解需求并尽量满足客户的要求。 • Create and participate in various sales events to enhance customer relationships. 设计并参与各项销售活动来增强客户的关系。 • Prepare and analyze sales reports. 准备、分析销售报表。 • Establish good cooperative relationship and reasonable sales strategy and price with other properties in the city. 与同城兄弟物业建立良好合作关系 , 建立物业间的合理销售策略和价格。 Requirements 资质要求 • Bachelor degree or above, fluent in listening, speaking, reading and writing English abilities. 大学本科以上学历,流利的英文听、说、读、写能力。 • More than 10 years relevant sales experience and 3-5 years experience in hotel sales management. 10 年以上相关销售经验, 3-5 年酒店销售管理工作经验。 • Outstanding leadership and management skills as well as good business vision. 出众的领导管理才能和良好的商业理念。 • Strong observation and reacting abilities, as well as strong logical thinking ability. 较强的观察力和应变能力,较强
  • 北京-朝阳区 | 经验不限 | 本科

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    服务式公寓 | 100-499人
    发布于 04-08
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    Essentially, you are your own boss.  从本质上说,你就是老板。 Imagine doing a job as if you were running your own business, where you get to decide and be responsible of key issues such as “who are the customers”, “how to keep them coming and loving the product”, “what kind of team do I want to build” , and essentially, “how to make sure the business is healthy and profitable?” This is in fact what being a Community Manager at Stey is all about, you are so much more than an hospitality operation manager, you are the GM of your property, you take care of every aspect of the business as it was yours. 试想,当你在经营自己的企业时,你可以决定并负责关键问题,如“谁是适合我们的客户”、“如何让他们选择并热爱我们的产品”、“我想建立什么样的团队”,以及“如何确保企业的健康运营并持续盈利?”这实际上就是Stey社区经理的意义所在,你不仅仅是一名酒店运营经理,你还是整个项目的老板,你需要像对待自己的企业一样照顾项目的方方面面。   You and I both know a JD could not cover everything this job entails, so let’s not get too hung up on having a traditional Job Responsibility checklist, but instead just know that these are the areas that you will need to master in if you want to excel in this role.  岗位职责不可能涵盖这份工作所需的一切,所以我们不太拘泥于传统的岗位责任清单,而是要让你知道,如果你想在这个职位上表现出色,这些都是你需要掌握的领域。 l  Operation: The basic, whatever you need to do to ensure not only there is no complaints, but people have only good things to say about the place. l 日常运营: 最基本的酒店运营管理,无论如何进行日常的运营管理,都要确保没有客诉,并且每一位来访的客人都可以留下好的评价。 l  Community: How to ensure we create a strong community identity and attachment among Steyers? What is something you offer at your community that is hard to be replaced. l 社区建立: 如何使我们的长租客户对自己所在的Stey项目建立强烈的社区认同感和归属感呢?您的社区提供了哪些东西是难以替代的? l  Facility Management: By nature there will be wear and tear in the building, although you don’t have to actually hammer things, but it comes down to you to ensure repairments are done in time, and all safety requirements are met. l 物业设施管理: 项目上的设施设备总会有日常损耗,虽然你不必亲自动手处理,但是必须确保它们得到及时的维修,并满足所有安全的要求。 l  Revenue and Finance: How to maximize your revenue, do we increase the prices? What should be the balance between long term Steyer V.S short term hotel guests? Are there any costs that can be trimmed? l 收入与财务: 如何实现项目收入最大化,出租率高的时候我们是否要提高价格?如何平衡长租客户和短租客户的数量?如何控制项目成本? l  Sales & Marketing: What can we do to attract new Steyers to the building? Do we need to do more events in the neighborhood or do we put more focus on spreading good word of mouth recommendations? A good Community Manager actively seeks to find untapped customer pool. l 销售和市场宣传: 我们可以做些什么来吸引新的长租客户加入社区?我们是否需要在社区内举办更多活动,还是更注重传播良好的口碑?优秀的社区经理会积极寻找尚未开发的客户群。 l  Team training and building: It’s not enough to be excellent on your own, the goal is to build and train your team so that everyone is as good (and in some area, perhaps even better) as you are. This is the only way that you can move on to open more Stey, or simply just having a restful and undisturbed vacation day.  l 团队培训和建设: 仅靠自己的努力是不够的,你的目标是建立和培训你的团队并让每个人都和你一样优秀(在某些方面,也许甚至更好)。只有这样,你才能够继续在Stey完成职务上的晋升,又或者最基本的,可以保证你度过一个安逸、不受干扰的假期。   Job requirements? We promise educational background is the least of our concern. 招聘要求   l  Work experience wise, 5-7 years of hospitality industry is preferred but not a must. If you have worked in lifestyle brands that speaks the same group of customer as Stey (Let’s say Apple, Lululemon , Starbucks) and holding a manager position where you have full responsibility on operation performance, then why not? l 工作经验方面,有 5年酒店业工作经验者优先,但不是必要条件。如果您曾在与 Stey 拥有相同客户群的生活方式品牌(如苹果、Lululemon、星巴克)工作过,并担任过经理职位,全权负责运营业绩,何不立刻加入我们? l  Personality trumps everything, our Community Manager must be a people-person; without you turning into a social butterfly, you should be able to connect with people from all walks of life. l 你的性格胜过一切,我们的社区经理必须善于与人沟通;在你不变成社交花蝴蝶的情况下,你应该能够与各行各业的人建立良好的联系。 l  Have a genuine understanding and passion about providing “exceptional hospitality”. Because small details and extra steps make all the difference, our Community Manager should also pursue to be just a little “EXTRA” when it comes to hospitality. l 对 "服务行业 "有真正的理解和热情,因为微小的细节和额外的步骤都会产生不同的效果,所以我们的社区经理在待客方面也应追求 "卷"。 l  Ability to speak English with a lot of confidence –Don’t really care much about your TOEFL or TOEIC score, we expect our Community Manager to be able to carry out a good conversation beyond weather, nearby attractions and airport drop-off/pickup. l 能够自信地讲英语-我们并不太在意你的托福或雅思成绩,但我们希望我们的社区经理能够跟客人在任意话题下进行良好的英文对话。 l  A good team player, because when you are a community manager, most of the times it is about making your whole team shine, and less about having on the spotlight to yourself. l 良好的团队合作精神,作为社区经理,大多数时候要做的是让整个团队大放异彩,而不是让自己成为聚光灯下的焦点。   Company Description   Stey is a new solution to urban living, offering modern urban professionals a smarter, more connected and exciting way of living. Stey delivers efficiency, flexibility and freshness via modern technology. Combining traditional hospitality with the smartest digital solutions, we have created an innovative balance of home, co-living space and hotel.  Stey 是城市生活的全新解决方案,把美好的东西融入生活的细枝末节,将私人住所与共享社区空间融为一体,为现代城市专业人士提供了一种更智能、更令人兴奋的生活方式。Stey将传统的热情好客与最新的数字解决方案相结合,提供家居,酒店,共享生活空间和灵活转租模式的创新融合。
  • Lead RPA Developer

    1.2万-1.8万
    南京 | 5年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 06-10
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    卓越雇主
    卓越雇主
    What will I be doing? As the Senior Software Engineer focusing on Blue Prism, youwill apply technical skills to automate business processes and Server builds.You will be working with build managers, architecture domains and ITdisciplines as part of the Corporate Systems build team. This role is acritically important technical resource deployed within the context of businesstechnology solution delivery projects to ensure overall stability andperformance of our work-class applications. More specifically, you will: ·      Build and support automation solutions usingBlue Prism and Power platform. ·      Provides production support by solvingIncidents/Problems and participates in continuous improvement efforts ·      Use .net technologies to enhance and build newautomation capabilities ·      Delivers maintenance and enhancements forexisting automation solutions ·      Adheres to coding standards / procedures andparticipates in code reviews ·      Ensures that all solution development is alignedto architectural standards throughout the Agile development process ·      Assists Tester in designing and ensuring overallintegrity of the test plan ·      Applying software development knowledge to thecurrent IT environment What are we looking for? The success in this rolewill demonstrate itself through the following attributes and skills: •       Agile problem-solving techniques anddecision-making principles •       Ability to work independently withoutsignificant oversite to follow requirements and develop solutions •       Ability to create a technical specification andproduct design from published requirements •       Demonstrates a proficiency in the technology inuse to code/configure quality solutions that require limited rework and meetbusiness / end-user needs by adhering to best practices •       A strong urge to learn new technologies andexpand skills •       Experience with .Net technologies and latestframework •       Experience using AWS components •       A self-learner with minimal supervision •       Very good communication skills to interact withbusiness and technology groups •        To fulfill this role successfully, you should demonstratethe following minimum qualifications: ·       Bachelor’s Degree ·       Seven (7) years of professional work experience inTechnology or related field ·       Five (5) years of experience with RPA Blue Prism orany RPA technologies and AWS components ·       Three (3) years of coding experience with .net framework
  • 收益经理

    1.4万-1.8万
    上海 | 3年以上 | 本科

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    • 五险一金
    • 带薪年假
    • 技能培训
    • 人性化管理
    • 管理规范
    • 岗位晋升
    • 团队支持
    • 发展空间
    服务式公寓 | 2000人以上
    发布于 05-18
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    Major Responsibility 主要工作职责 • Manage property occupancy to yield optimum revenue. 管理物业出租率,使之产生最佳的收益。 • Develop pricing strategies to optimally sell the inventory of the rooms. 制定价格策略,以最佳方案销售客房。 • Integrate and maintain yield management systems within the properties and present findings to the hierarchy on a regular basis. 统一和维护物业的收益管理系统,并定期发送调研报告给管理层。 • Monthly analysis of pricing based on competitor analysis. 以竞争对手的分析为基础,每月进行定价分析。 • Analysis of revenue generation on a regular basis and actively involved in the strategy and implementation of sales strategy in order to recover loss revenue and/or maximize profit margin. 定期分析收益的趋势,积极落实措施,以帮助收入的恢复和促进利润的增长。 • Assist in the compilation of monthly revenue in the form of forecast, budget, and profit and loss statements. 协助编制每月的收入预测,预算以及损益表。 • Work with Director of Sales to communicate strategy recommendation effectively and efficiently. 协助销售总监快速并有效地给予策略建议。 • Execute projects given by manage and Director of Sales. 执行销售总监交办的事宜。 Requirements • Degree in Hospitality/Business Management or equivalent. 酒店/工商管理专业或其它同等学位。 • Minimum 5 years of hospitality experience with a multi-national hospitality brand, preferably in serviced residences. 5年以上国际品牌酒店相关工作经验,服务式公寓工作经验尤佳。 • Strong financial and sales & marketing knowledge. 丰富的财务及市场销售知识。 • Strong knowledge of P&L statements, budgeting, business plan preparation and general knowledge of accounting. 精通损益表,预算和商业计划以及了解会计的一般知识。 • Familiar with online marketing and channel distribution. 熟悉网络营销及渠道分销。 • Able to communicate fluently in English and Mandarin. 能熟练地运用中/英文进行交流。
  • 上海 | 8年以上 | 本科

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    国际高端酒店/5星级 | 500-999人
    发布于 05-20
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    工作内容:  运营管理与客户体验优化  1. 全面执行音昱听堂服务标准,监督团队落实客户接待全流程,确保房间准备匹配  2. 每日审核来店客户、预订报表及客流预测,跨部门协调资源(如预订、活动安排),主动协助客人完成引导、项目介绍及课程规划。  3. 监控团队处理客诉、退订、未到店及临时到店的效率与规范性,确保电话接听的及时响应,问题解决无需重复沟通。  4. 推动部门促销策略,提出创新性增收建议,并监督团队在结账时主动致谢、邀请复访及提供后续服务支持  沟通协调与信息同步  1. 主持部门每日例会,参与每周管理层会议及临时会议,确保运营信息透明化。  2. 实时跟进音昱听堂动态,与各部门保持密切沟通(如各教室和会议室状态、特殊需求),及时汇报运营问题及解决方案。  财务合规与流程管理  1. 监督现金操作、发票开具符合公司财务制度,确保备用金与“内部账户”零误差”  团队建设与流程优化  1. 营造积极协作的团队氛围,定期反馈绩效,确保部门运作符合公司政策及法律法规。  2. 熟悉并优化部门流程,提出流程改进建议以提升效率,例如应急响应机制或跨部门协作流程。  安全、环境与合规管理 1. 主导安全应急事件处理(如事故记录、紧急预案执行),监督前台及后台区域清洁与秩序。  2. 严格管理公司钥匙使用,确保遵守安全政策、中心行为准则及环境维护标准。  任职要求:  1. 经验:8年以上前台工作经验,酒店/奢侈品/健康管理行业背景优先;  2. 技能:精通前台全流程操作(客诉处理、VIP接待、财务结算),熟练使用中英文沟通;  3. 教育:酒店管理或相关专业本科优先;  4. 特质:具备危机处理能力、团队领导力及跨部门协作意识,注重细节与服务创新。
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