This position is applicable to the following hotels
该职位适用于以下酒店:
Operation Hotel 营运酒店
Banyan Tree Jiuzhaigou
九寨沟悦榕庄
Pre-opening Hotel 筹备酒店
Dhawa Beihai Weizhoudao
北海涠洲岛悦苑酒店
Job description 岗位职责
Ensures compliance with the Group’s Mission Statement.
确保服从集团的使命声明。
Directs and maintains Sales and Marketing activities to achieve the planned performance levels.
指导和维护销售营销活动达到预期的效果和水平。
Constantly promotes and develops the hotel/resort’s business base.
不断推动和发展酒店的业务。
Monitors actual and budgeted goals, develops and controls performance in service and product delivery, guest satisfaction and financial results.
监控实际与预算的目标,发展与控制服务和产品交付中的业绩,客户的满意度和财政目标。
Incorporates programs to promote proper associates’ orientation and training and ensures the highest morale amongst the workforce.
采取措施来促进适当的员工培训,确保最高的员工士气。
Ensures that proper employer/associates relations are maintained.
确保适当的雇主/员工关系的维护。
Reviews operational reports on a regular basis, as the case may be (daily, weekly and at period-ends).
评估一定时期的运行报告,视情况而定(每日,每周或者一个时期的结束)。
Reviews the property operations with the individual department heads to ensure that quality and service standards are maintained throughout the hotel/resort.
与每个部门领导评估公司的运营情况,并确保和维持这个酒店的服务质量和标准。
Reviews guest ratings and follows through with the individual department heads to correct problem areas.
评估客人的评价并与部门领导共同解决发生的问题。
Develops and monitors short and long term planning for the property.
监管和发展公司短期和长期的计划。
Keeps abreast with innovations and business orientations in the luxury hospitality industry.
保持在奢侈酒店行业的创新和业务方向。
Monitors current sector trends and concepts and makes recommendations to his/her superiors for appropriate implementation at the hotel/resort.
评定目前的行业趋势和理念,并向其执行上级提出适当的建议和意见。
Assist director of engineering insurance according to the budget control effectively.
Verify the loss and ensure the best material to use in the operation process.
Observe and report advice to energy waste and to reduce the loss
Assist director of engineering security to repair and maintenance budget every year.
Assist director of engineering security guarantee the improvement of the hotel security facilities, ensure the safety of hotel guests and employees get maximum protection.
Assist director of engineering security is responsible for holding regular fire drills, skilled hotel emergency procedures.
协助部门完成有效的预算控制。
核实损耗和保证在运行过程中最佳的物资利用。
观察与报告能源浪费和为减少损耗提建议。
协助部门准备每年的维修与保养预算。
协助部门保证酒店安防设施的完善
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确保酒店客人及员工的安全得到最大程度的保护。
协助部门定期举行消防演习,熟练酒店紧急预案处理程序。