Lead the Housekeeping
Department by developing and implementing departmental objectives in line with
the hotel business objectives.
根据酒店业务目标，领导客房部制定和实施部门目标。
Supervise housekeeping
operations such as cleaning and maintenance whilst ensuring compliance with all
housekeeping policies, procedures, standards and satisfaction of guests’ needs.
监督客房部的运作，比如：卫生清洁和维护工作，同事去报遵守所有客房部的政策、程序、标准和满足客人的需求。
Schedules routine inspections of all Housekeeping areas by/with
supervisory personnel
每天定时与当班负责人检查客房部所有区域
Inspects guest and public areas on a regular basis to ensure that
the furnishings, facilities, and equipment are clean and in good repair
负责定期检查客用区域以及公区，以确保所有家具、设备、器材的干净整洁、完好无损
Manages spring cleaning schedules
负责管理大扫除时间安排表
Makes recommendations to the GM regarding the
upkeep of furnishings, facilities, and equipment, ensuring they are clean and
in good repair
能够针对管理和维护酒店家具、设备器材方面向总经理提出建议
Inspect all areas and take
corrective measures in order to meet Kempinski Standards in terms of
cleanliness, maintenance and supply.
检查所有区域并采取纠正措施，以满足凯宾斯基在清洁、维护和供应方面的标准。
Develop, implement and
continually review the policies, procedures, practices and standards.
制定、执行以及不断回顾政策、程序、标准以及实践。
Select, train, develop,
schedule and manage the performance of direct and indirect subordinates to
ensure the efficient running of housekeeping operations.
选择、培训、发展、安排和管理直接和间接下属的工作表现，以确保客房部的有效运作。
Manage linen inventory and
guest supplies and the ordering of supplies as necessary to meet quality
standards and hotel business needs.
管理布草和客人用品的库存量，并根据酒店业务的需要订购符合质量标准的客用品。
Coordinate housekeeping duties
with various departments such as Front Desk, Engineering, Sales and Marketing
and Food & Beverage to ensure that all guestrooms and public areas are
clean and well maintained in a timely and efficient manner.
协调客房部与各部门的合作，比如:前台，工程部，市场销售部和餐饮部，确保所有客房和公共区域的干净和得到及时有效的维护。
Participate in all refurbish
and renovation projects planning, execution and final set up including snag lists.
参与所有整修和翻新项目的规划、执行和最终的方案确定，包括问题检查清单。
Prepare the annual budget and
manning guide and manage the housekeeping department within budgetary
guidelines.
制定部门的年度预算和人员编制配备，并将客房部的成本控制在预算范围内。
Prepare and manage a cost effective budget
with measurable targets for department within the financial
parameters set down by the hotel budget.
根据酒店预算的财务参数来准备并设法完成一个部门的拥有可度量目标的有效成本预算。
Effectively monitor and analyze variations
from the budget.
有效检测并分析预算中的任何变化。
Develop systems that measure the cost
effectiveness of the department
制定一个可以记录部门成本有效性的系统。
Develop procedures that track, report on,
and control the running costs of the department
制定一个可以跟踪、汇报并控制部门运营成本的程序。
