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  • 西安 | 经验不限 | 本科 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 岗位晋升
    • 五险一金
    有限服务中档酒店 | 50-99人
    • 投递简历
    岗位职责 1.负责酒店前厅部的接待和管理工作,熟知前厅服务设施的功能,处于完好状态。 2.进行有关的市场计划分析制定部门工作计划,完成工作报告。 3.使客房达到最高出租率,获取最佳的客房收入。 4.督导下属部门主管,委派工作任务,明确岗位责任,随时调整工作部署。 5.保持良好的客际关系,能独立有效地处理宾客投诉。 6.协助酒店与更高一级领导处理突发事件。 岗位要求 1. 有万豪品牌或国际品牌工作经验优先; 1.本科以上学历,有同岗位工作经验3年以上。 2.熟悉酒店前厅的经营管理工作,具有较强的工作责任感和敬业精神。 3.督导前厅各分部员工服务质量标准、操作流程标准并对前厅部各项工作实施全面监管。 4.有效贯彻、落实并完成部门制订的每月工作计划。 5.英语对话流利,有较强的协调管理能力,具有一定的销售能力。 6.全面掌握前台收银方面的财务基础知识,能处理日常服务环节中所涉及到的财务方面的问题。
  • 西安 | 经验不限 | 学历不限 | 提供食宿
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 岗位晋升
    • 五险一金
    有限服务中档酒店 | 50-99人
    • 投递简历
    【岗位职责】 1、负责中厨房日常菜品制作,确保出品质量稳定、口味正宗 2、按照标准食谱规范操作,严格控制食材用量与成本3、负责厨房设备日常维护及操作,保持工作区域整洁卫生 4、参与新菜品研发,根据季节变化调整菜单 5、严格执行食品安全管理制度,确保操作符合卫生标准 6、协助厨师长完成备货、库存管理及食材验收工作 【岗位要求】 1、年龄25-40岁,身体健康,持有有效健康证 2、具备扎实的中餐烹饪基本功,熟悉陕菜或川湘菜系者优先 3、能适应早晚班工作制,具备团队协作意识 4、工作细致认真,对菜品品质有严格要求 5、有酒店厨房工作经验者优先,无经验者可培训6、具备基础食品安全知识,了解厨房设备操作规范
  • 广州 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责:• 团队领导与监督:领导和管理礼宾团队,确保所有员工为每位客人提供卓越的客户服务和个性化关注。监督员工排班、任务委派和绩效评估,以确保礼宾台始终高效运作。 • 卓越的客户服务:协助客人提供各种服务,包括餐厅预订、交通安排、活动门票和当地景点推荐。为 VIP 和高端客人提供个性化服务,确保以谨慎和专业的态度满足他们的需求。• 协调与解决问题:与前台、客房部和餐饮部等其他部门密切合作,确保客人的要求和特殊安排得到顺利协调。专业地处理客人的投诉和疑虑,确保任何问题都能迅速得到解决并让客人满意。 • 当地知识和专业知识:深入了解当地景点、餐饮选择、活动和活动,为客人提供准确而有价值的建议。与当地供应商、餐厅和服务提供商建立并保持关系,为酒店客人提供独家体验。 • VIP 和特别宾客服务:确保 VIP 宾客和其他高端人士得到特别关注,以谨慎和专业的态度处理他们的要求和安排。为 VIP 宾客协调特别活动、行程和个性化体验,以提升他们的入住体验。 • 培训和员工发展:为礼宾团队提供持续的培训和指导,确保他们了解酒店服务、当地景点和宾客服务标准。定期召开团队会议和反馈会议,以不断提高团队绩效和宾客满意度。 • 报告和行政职责:准备礼宾活动、宾客要求和服务挑战的每日报告,确保管理层了解部门绩效。管理礼宾台的库存和资源,确保地图、小册子和活动门票等用品库存充足。任职资格:曾担任过礼宾或客户服务工作,最好是在豪华酒店环境中担任主管。具有很强的领导能力和团队管理能力,能够培训和激励员工。出色的沟通和人际交往能力,专注于提供卓越的客户服务。对当地景点、餐厅和活动有深入的了解。英语熟练;会其他语言者优先。能够灵活安排工作时间,包括晚上、周末和节假日。熟悉酒店物业管理系统 (PMS) 和礼宾软件者优先。
  • 北京 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 员工生日礼物
    • 过节津贴
    • 防暑降温津贴
    • 岗位晋升
    • 包吃包住
    • 节日礼物
    • 年度旅游
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    1、负责通过公关和促销活动实现集团和饭店在本地和国际上的定位目标;   Responsible in achieving the Brand and Hotel positioning objectives locally and internationally through Public Relations and Promotion activities.   2、协助市场销售总监开发公关促销计划及制作预算;   Assists the Director of Sales & Marketing in the development of Public Relations and Promotion plans and in budget preparation.   3、与媒体、本地社区、客户及雅高总部保持密切联系,代表、宣传饭店形象;   Represents and promotes the hotel by maintaining constant contact with the media, local community, the customer base and Accor offices   4、保证所有的宣传资料和广告都达到集团的标准,维护饭店的正确形象和定位;    To protect the correct image and positioning of the hotel and Brand by meeting corporate standards in all collateral and advertising material.
  • 北京 | 1年以上 | 高中 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 员工生日礼物
    • 过节津贴
    • 防暑降温津贴
    • 岗位晋升
    • 包吃包住
    • 节日礼物
    • 年度旅游
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    -        Primary Responsibilities主要职责 1.培训服务员在指定区域内做清洁工作。 2.检查房间质量确保房间质量标准和提供优质服务。 3.将助理行政管家或宾客关系经理交给的任务分配给服务员并检查工作效果。 4.参加每日工作例会和接受特殊工作安排。 5.填写客房日报表。 6.检查离店、住客房,在确认房间达到清洁标准后,将房态变成IP或OI房。 7.接到客人的需要求要尽力满足。 8.处理客人投诉,并报告给助理行政管家。 9.按照检查表检查房间是否干净,客用品是否齐全,并将需要维修理的设备设施及时报修并检查确保已修理好。 10.填写报告,并确保客人遗留物品做失物招领。   11.报告客房内物品的丢失和损坏。. 12.检查客房,楼道,楼梯,工作车和工作间的清洁情况。 13.培训和管理服务员,如果对培训效果不满意可向行政管家报 告。 14.检查房间和楼道的特殊清洁。 15.检查和申领每周客用品和清洁用品。. 16.协助盘点。 17.报告可疑人员、事。 18.上报请勿打扰的房间和外宿房间等。 19.助理行政管家指派的工作。 -         Maintenance维修保养 1.检查及报告客房设备、物品遗失损坏情况;及时汇报任何客房的需维修项目。 2.每日检查自己所负责的楼层并保证所在楼层家私,设施设备是完好的符合酒店标准的。 3.保持共区及房间的设备设施处于良好状态。 -        Cost Control成本控制 1.严格执行检查工作区域电器设备的开关时间,节省水电。 2.掌握好楼层定额物资、布草,控制客用消耗品,防止流失。. 3.严格检查工作间物品的进出登记制度。 4.协助客房管家执行物品盘点制度,保证酒店资产完整。 -        Safety安全 1.保证钥匙安全,每天领取钥匙时做好记录,下班时保证钥匙完整交还。领取工作表并做钥匙签出/签入记录。 2.发现火情、火灾隐患和其它安全应隐患及时报告。 3.严格执行探访制度,发现外来人员进出酒店客房,及时报告和做好登记。 4.掌握所负责房间的住客情况,对住客房内的贵重,自携电器及异常情况要细心观察报告上级 -         Communication沟通 1.随时向主管通报工作进展情况和工作区域出现的特别现象。准时参加楼层主管组织的会议和活动。 2.经常和上级领导沟通,让领导了解工作情况和困难。 3.  回答住客的疑问及推广饭店的设施。 4.  认真填写交接班记录,了解急需解决的问题或特别注意事项。 5.  确保有个好的沟通环境和好的团队建设。 6.  在仪容仪表和礼貌礼节等方面作出表率。 -          Job Profile任职资格 -        PHYSICAL个人情况 1. 无违法犯罪情况 2.身体健康
  • 广州 | 1年以上 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责:• 领导与团队监督:领导、培训和管理行政楼层团队,确保他们为贵宾客人和俱乐部会员提供卓越的个性化服务。监督员工排班、任务分配和绩效评估,以确保团队在高峰时段和繁忙时段提供无缝服务。 • 卓越的客户服务:确保所有行政楼层客人都能收到个性化问候、周到服务和对特殊要求的及时回应,确保客人拥有难忘而奢华的体验。与其他部门协调,确保贵宾客人的要求(例如特殊设施或客房偏好)得到及时准确的满足。 • 运营管理:管理行政楼层(包括行政酒廊)的日常运营,确保该区域始终干净、储备充足且温馨。监督行政酒廊食品和饮料的准备和服务,确保所有物品符合酒店的质量标准。 • 问题解决与客户关系:快速处理任何客人投诉或疑虑,确保问题得到解决,让客人满意并保持高服务标准。预测客人需求并采取积极措施提升整体客人体验,确保 VIP 客人在整个入住期间都感到自己受到重视。• 协作与跨部门协调:与客房部、餐饮部和前台团队密切合作,确保运营顺利并满足行政楼层的所有客人需求。将客人的喜好和特殊要求传达给相关部门,确保个性化服务并关注细节。• 培训与发展:为行政楼层团队提供持续的培训和发展,确保他们保持奢华的服务标准并有能力超越客人的期望。定期进行绩效评估,提供反馈意见和改进机会,以提高团队绩效。• 报告与行政职责:准备有关行政楼层运营情况、客人喜好以及任何挑战或需要改进的领域的每日报告。确保行政酒廊的库存和供应品得到妥善管理,根据需要下订单并与供应商协调。任职资格:曾在酒店担任过主管或团队领导,最好是在行政楼层或贵宾服务部。具有很强的领导能力和团队管理能力,能够培训和激励员工。沟通能力和人际交往能力出色,以客户为中心。能够接待高端客人并确保始终超出他们的期望。英语熟练;会其他语言者优先。了解酒店物业管理系统 (PMS) 和豪华环境中的服务标准。能够灵活安排工作时间,包括晚上、周末和节假日。
  • 北京 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 员工生日礼物
    • 过节津贴
    • 防暑降温津贴
    • 岗位晋升
    • 包吃包住
    • 节日礼物
    • 年度旅游
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    Primary Responsibilities 主要职责   -        Complete daily sales and marketing development activities, to ensure meet sales targets 完成每日销售活动及市场推广,确保完成各项销售指标 1.    Support DOSM Sales and Marketing strategies and plan, implement the plan, give suggestions and make adjustments as per markets trends. To know clearly the hotel and individual sales targets. Supervise Sales Incentive Plan, understand personal updated performance. Deeply develop and explorer new potential markets for Sales responsible area and report the results and performance to Director of Sales. On behalf of hotel to attend Hotel group and various sales & marketing activities as agreed by DOSM, to find potential business for the hotel. Assist in implementation of effective sales system and procedures that ensure efficient execution of all potential coverage, follow-up and tracing of leads, to ensure meet sales targets. Arrange daily effective sales activities and sales results to assigned accounts, to ensure to solicit business for the hotel for both rooms and food & beverage. Entertain to build rapport with potential customers and to obtain future leads for the Hotel. To conduct Account Productivity weekly monthly review with DOS, DOSM together and take corrective action when necessary to sales targets. Ensures complete awareness by sales team on competitor’s activities at all times and updates sales strategies with supervision of DOSM to ensure to meet sales targets. 支持市场销售总监的市场销售策略计划,按计划执行并据市场变化建议调整。清楚地了解部门和个人销售目标。监控销售奖励计划,及时了解个人业绩表现。对所负责的市场区域不断深入开拓及挖掘,并将开拓结果向销售总监汇报。经市场销售总监授权代表酒店参加总部及各类销售及市场推广活动,为酒店寻找更多的业务机会。协助有效销售工作的进行,确保对于潜在客户的全面覆盖,跟进的高效实行,以期完成销售指标。每日按计划高效走访客户并追踪结果,以期在客房及餐饮上为酒店寻求更多的业务。与潜在客人保持良好的关系以期将来为酒店带来更多业务。每周、每月与市场销售总监、销售总监进行客户产量回顾,并根据回顾结果采取必要措施,保证完成各项销售指标。确保对于竞争者动向的时时关注, 并在市场销售总监的监控下更新销售策略,以确保完成各项销售指标。    -        Ensure good professional service to clients and keep good relations.确保良好的对客接待及服务,保持跟客户的良好关系 1.   Ensure to provide professional hotel site inspection to major clients. Responds to all correspondence and inquiries of leads within the time limit set according to the policy & procedure. To ensure Interact and attend to guest request, concerns and feedback in a professional manner. To ensure to provide guests with the most accurate and up to date information at all times. Review and upkeep of updated record of all sales activities for each account (including updated database, production tracking, trends and movement of each account). Meets with all potential clients to understand their needs, take actions as per the requirements, try to develop these accounts to be contracted accounts. To ensure maintain good inter communication and good working relations with all departments and all external contacts. To provide after-sales service in particular to ensure all guest complaints are taken seriously and discussed with respective department when necessary. 确保对于主要客户来访的接待工作。按相关政策和规定及时回复客户需求。确保以专业的方式与客人互动,关注客户的需求及反馈。确保向客人提供最精确最更新的信息。确保及时记录所有客户的销售拜访活动,包括客户信息的更新,产量追踪,客户动向等。与所有有潜力的客户见面,了解他们的需求,并跟进相关需求的落实实施,以期将潜力客户转型为签约客户。确保与酒店各部门员工及所有客户保持良好的相互沟通和合作关系。提供售后服务,认真对待客户所有投诉,在必要时与相关部门进行沟通。  -        Assists to complete daily administrative jobs of room sales team 支持完成销售部日常行政工作 1.   To perform duties within the framework defined by the hotel as supervised by the Director of Sales. To prepare and submit weekly and monthly reports required to the Director of Sales. Participate in weekly sales and marketing meeting to review and evaluate on performance, pricing grid, sales strategies and distribution strategies and make necessary adjustments to increase business for the hotel with maximum results. Attend daily room sales team communication meeting and S&M daily briefing to review on daily sales activities, job follow up results, and share marketing information. 在销售总监的监督下,履行酒店赋予的职责。向销售总监提交每周和每月销售计划及报告。参加由市场销售总监每周召开的市场销售会议,以检验和评估市场开拓业绩, 并向市场销售总监针对细分市场的开拓提出建议, 以期为酒店带来最多业绩。每天参加客房销售部、市场销售部的沟通会,监控每日工作的开展,跟进情况, 并分享相关信息。         -        Staff training and development员工培训及发展 1.   协助销售经理和新员工的培训工作。协助销售总监为本部门每位员工提供工作所需各种设备工具并保证有效运行。协助销售总监帮助本部门所有员工了解各自工作职责;表扬和奖励工作优秀的员工,推动员工的工作主动性。 Assist DOS in conduct training to Sales Manager and new staff.  Assists DOS to prepare all necessary working tools and equipment to all room sales in order to function efficiently. Assists DOS to ensure staff in the department is aware of their duties & responsibilities. Giving encouragement and praise for excellent staff, to increase sales initiatives. -        Followed all the related work arrangement by the leaders. 服从领导安排的其他与工作相关的事宜。 Job Profile 任职资格 -        PHYSICAL 个人情况 1.Healthy 身体健康 2.Under 40 40岁以下 -        Job Knowledge / Skills 工作知识及技能 1. Knowledge and experience in Internet and other major computer programs.掌握使用互联网及其它主要电脑系统的知识。 2. Ability to use Sales and Front Office computer systems.掌握应用销售及前台的电脑系统。 -        Professional Experience 专业经验 1. Rooms and Events Sales professional knowledge and excellent selling skill. 掌握客房宴会的销售工作的专业知识, 具备杰出的销售能力   2. Knowledge in Corporate, Travel Industry, MICE and Catering sales. 了解商务旅游、旅游业国际市场,会议旅游及餐饮销售。 3. Ability and understanding of the market and competition. 能够掌握和理解市场和竞争。 -        Core Competencies required 核心能力 1. 良好的人际交往和沟通技巧。 Good interpersonal & communication skills. 2. 独立工作和团队工作的能力。Ability to work independently and as a team.
  • 北京 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 员工生日礼物
    • 过节津贴
    • 防暑降温津贴
    • 岗位晋升
    • 包吃包住
    • 节日礼物
    • 年度旅游
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    ·        Working closely with the Director of Sales & Marketing in producing,implementing and monitoring action plans to ensure the Revenue Plan objectivesare achieved. 紧密配合市场销售总监执行方案以实现收入目标。 ·        Recommend revenue maximization strategies and produce an accurateforecasting mechanism. 提供收入最大化策略的建议并制定准确的预测机制。 ·        Analyses current and potential markets/trends, coordinates allactivities to maintain and increase revenue through added business volume and increasedrate 分析当前和潜在的市场/趋势,协调所有活动,通过增加业务量和增长率来维持和增加收入。 ·        Create daily forecast for all segments includes room nights, ADR andrevenue on a weekly basis for the following week based on historical pattern,special events, seasonality, business on book, pick-up trends, average lengthof stay, short stay / cancellation / no show pattern and lead time. 提供每日预测,内容包括客房间夜、平均房价;根据以往记录(如特别活动、季节促销、平均留店时间等),对下周收入计划做出预测。 ·        Ensure that the denials and regrets for rooms and function spaceutilization are properly tracked to determine an unconstrained demand forecast. 对酒店的投诉及意见需在进行适当跟踪,以保证计划基础不受限制。 ·        Monitor rate availability and inventory available for sale in relationto expected demand versus supply of hotel and market to ensure that REVPAR ismaximized at all times. 对酒店房间的供需状况做监测,以保证单房收益。 ·        Work closely with Front office to monitor overselling and ensure thatforced upgrades are minimized. 与前厅部保持紧密联系,监测超额销售及控制房间升级数量。 ·        Review wholesale allotment contract as part of the overall business mixoptimization strategy. 评估销售合同,保证整体销售方案能够带来利润最大化。 ·        Ensure that appropriate rates, promotions, packages and inventory areavailable on all distribution channels. 确保酒店所有的分销系统都有合适的价格体系、促销活动、套餐和空房预留。 ·        Establish a dynamic group ceiling for rolling 3-months based on demandforecast according to an optimized business mix strategy and review on a weeklybasis with Sales & Marketing. 建立3个月内团队销售的上限并保证整体销售方案能够带来利润最大化;需每周与销售部保持联系,并对此评估。 ·        Devise and recommend the Hotel’s tier pricing strategy based on demandforecast, competitive situation and inventory availability. 依据市场需求、竞争状况及空房率,分析并建议酒店的房间价格体系。 ·        Work closely with Reservations Department to ensure that Restrictionsand rate parity across all channels. 与酒店预定部紧密合作保证酒店预订渠道的价格,符合价格管理体系。 ·        Review competitive information reports for benchmarking againstcompetitive set and develop strategy to increase the Revenue Share Position. 对竞争对手信息作出评估并制定销售策略以提高收入份额的战略。 ·        Conduct weekly revenue strategy meeting with the Revenue Team includingGeneral Manager/Hotel Manager, DOSM and key division heads.  组织每周收益会议向包括总经理/酒店经理、市场销售总监及主要部门负责人汇报。 ·        Communicate strategy to relevant departments and monitor implementation. 与相关部门沟通销售策略,并监控监督执行情况。 ·        Assumed other duties as request by Management. 落实管理层的其他要求。 ·        Controls are applied to achieve a maximization of rooms sales andrevenue for the hotel. 控制酒店客房收益工作,确保酒店客房收益最大化。 ·        Work closely with Reservation & Service Manager to motivate anaggressive team skillful at up-selling and/or conversion as required by thebusiness demand whilst ensuring customer service and satisfaction 与预订及服务中心经理紧密合作带领一个积极进取的团队,确保人才积极向上,专业知识丰富,达到客人最大满意度。 ·        Conduct quality control checks on all revenue management systems toensure data accuracy. 确保所有收益管理预订系统正常运行并确保数据的准确性。 ·        Controls rates for group business, low yield rooms allocations,complimentary and upgrading, group space blockage and timely wash, especiallyduring the peak season and/or high demand days when expected occupancy is above85% 在酒店旺季或者当出租率高于85%时严格控制酒店商务团队、低房价、免费房和免费升级房的价格,确保团队预留房,及时确认最终用房量。 ·        Complete and analyses the month end reports. 每月按时完成月度报表。 ·        Works closely with Corporate Office, updated hotel information andfacilitates room sale on a regular basis. Reviews TARS and GDS rates and availability, keeping sufficientinventory for high yield segments 与雅高酒店集团保持紧密联系,并定期更新酒店的信息和客房信息以备销售。TARS和GDS需时刻保持充足的房量提供给高收入阶层。 ·        Perform any reasonable task as requested by Management. 执行任何管理层给予的任何合理的任务。
  • 武汉 | 3年以上 | 大专 | 食宿面议
    • 人性化管理
    • 午餐补贴
    • 岗位晋升
    岗位职责 1、根据营业情况,对服务员进行工作任务分配,确保提供优质服务。 2、及时向经理和厨师长反馈客人对食品,服务方面的信息、了解客情,亲自为重要客人服务。 3、妥善处理餐厅里发生的问题和客人的意见,并及时向经理汇报。 4、定期检查,清点餐厅的设备、餐具、布草等物品,并将结果汇报给经理。 5、督促服务员做好餐厅安全和清洁卫生工作,保证达到饭店规定的标准。 岗位要求 1、XXX学历,有同岗位工作经验XXX年以上,能用一门外语进行对客服务。 2、有一定的全国各地方菜肴、食品、酒水等方面的知识。 3、有一定的组织和管理能力,具有熟练的中餐服务技能。 4、热爱本职工作,工作勤勤恳恳,认真负责。 5、身体健康,仪表端庄。
  • 深圳 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 包吃包住
    • 节日礼物
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作内容: 1、信息技术经理将确保所有电脑安装正确、运转高效、系统安全措施落实到位。您还将引入并安装新系统以提高酒店的效率,始终遵循IHG标准和指导方针,确保您的团队拥有高效工作所需的工具和资源;  2、作为计算机硬件维修工作的主要联络人,您将管理和监测所有计算机硬件,确保系统安装正确且高效工作 及时了解所有经审批的系统和技术,包括 - 计算机硬件系统和设备,包括PC局域网技术 - 软件操作系统和实用系统 - 前台和应收账款酒店管理系统 - 前台酒店管理系统和其他系统的接口 - 后台会计系统 - 基于PC和局域网的办公自动化产品 - 内部和外部电子邮件/传真/扫描仪软件和通信工具 - 销售点系统 - 布线 - 集线器/交换机管理系统 - 协助和支持电子门锁计算机系统 - 计算机病毒防护 - 酒店IT安全和防火墙  3、维护酒店所有计算机硬件和软件的最新列表 ,监测系统性能并维护性能日志 ; 4、了解酒店前台办公系统的所有标准和定制功能 ,确保完成、记录并按规格存储所有计算机媒介的保存和备份;  5、维护数据和物理安全标准不下降 ;  6、控制计算机机房的安全,并确保机房的防火、温度控制和电源要求符合安全系统中所述的安全规范 ; 7、管理所有用户ID、密码和最敏感的系统实用程序,保障所有敏感资源和关键库的安全 ;  8、以整洁、有序、安全的方式维护技术和用户文档、系统报告、简讯和公告 ;  9、对酒店最新IT审计中暴露的突出问题进行跟进 ;  岗位要求: 1、2年以上IT运维或系统管理经验,酒店行业经验优先; 2、熟悉Windows/Linux服务器管理、网络架构及常见IT设备维护; 3、具备PMS、POS系统或酒店相关软件操作经验者优先;  4、能独立解决硬件、软件及网络故障,具备较强的问题分析能力;  5、了解网络安全基础,熟悉防火墙、VPN等安全设备的配置; 6、具备良好的沟通能力及服务意识,能高效支持各部门需求;  7、工作细致负责,能适应酒店行业弹性工作时间安排。
  • 杭州 | 2年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Sales Manager with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的销售经理人选: As a Sales Manager, we rely on you to: 作为酒店销售经理,需承担以下主要工作职责: 1、Responsible for selling hotel products such as guest rooms, conference facilities, and catering services, and achieving the sales targets set by the hotel.   负责酒店客房、会议、餐饮等产品的销售工作,完成酒店下达的销售指标。 2、Develop and maintain customer resources, including travel agencies, corporate clients, and OTA platforms, to establish long-term and stable cooperative relationships.   开发并维护客户资源,包括旅行社、企业客户、OTA平台等,建立长期稳定的合作关系。 3、Conduct regular customer visits to understand market demands and feedback, formulate and implement sales strategies.   定期拜访客户,了解市场需求及反馈,制定并执行销售策略。 4、Participate in marketing promotion activities to enhance the hotel's brand awareness and market share.   参与市场推广活动,提升酒店品牌知名度及市场占有率。 5、Assist in formulating sales plans and budgets, and submit regular sales reports and market analyses.   协助制定销售计划及预算,定期提交销售报告及市场分析。 6、Coordinate internal hotel resources to ensure timely response and efficient handling of customer needs.   协调酒店内部资源,确保客户需求得到及时响应和高效处理。 7、 Track industry trends and competitors' dynamics, and adjust sales strategies promptly.   跟踪行业动态及竞争对手情况,及时调整销售策略。 8、 Maintain and coordinate the relationship between the hotel's marketing department and the marketing team of Shangri-La Hotels and Resorts Group.   维护并协调酒店市场部门与香格里拉酒店及度假集团市场团队的关系。 We are looking someone who: 我们寻找的人选需具备: 1、Junior college degree or above; major in marketing, hotel management or related fields is preferred.   大专及以上学历,市场营销、酒店管理或相关专业优先。 2、With over 2 years of sales experience in star-rated hotels, familiar with hotel operation modes and market characteristics.   2年以上星级酒店销售经验,熟悉酒店运营模式及市场特点。 3、Strong market development and customer management capabilities, able to independently complete sales tasks.   具备较强的市场开拓能力和客户管理能力,能独立完成销售任务。 4、Excellent communication, coordination and negotiation skills, capable of effectively maintaining customer relationships.   良好的沟通协调能力及谈判技巧,能有效维护客户关系。 5、Good personal image and demeanor, with strong pressure resistance and team spirit.   形象气质佳,具备较强的抗压能力及团队合作精神。 6、Proficient in office software, with data analysis and report writing abilities.   熟练使用办公软件,具备数据分析及报告撰写能力。 7、Passionate about the hotel industry, willing to take challenges and pursue performance breakthroughs.   对酒店行业有热情,愿意接受挑战并追求业绩突破。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 2年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Floor Supervisor with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的楼层主管人选: As a Floor Supervisor, we rely on you to: 作为酒店楼层主管,需承担以下主要工作职责: 1、Oversee daily operations of hotel guest room floors, including supervising room cleaning, linen replacement, and amenities replenishment to meet service standards.   负责酒店客房楼层日常运营,督导客房清洁、布草更换及客用备品补充工作,确保符合服务标准。 2、Supervise the floor team (e.g., room attendants, floor attendants), assign daily tasks, conduct on-site guidance, and ensure efficient work execution.   管理楼层团队(如客房服务员、楼层服务员),分配日常工作任务,现场指导操作,保障工作高效开展。 3、Conduct random inspections of cleaned guest rooms and floor public areas, verify cleanliness and facility integrity, and follow up on rectification of substandard items.   随机检查已清洁客房及楼层公共区域,核实清洁质量与设施完好度,对不达标项跟进整改。 4、Coordinate with front office and housekeeping department to prioritize room cleaning tasks, ensure timely room readiness, and handle guests’ special requests on the floor.   协调前厅部与客房部,合理排序客房清洁任务,确保客房及时就绪,处理楼层宾客的特殊需求。 5、Manage floor supplies (e.g., cleaning agents, linen, amenities), monitor inventory levels, and report shortages or excesses to superiors promptly.   管理楼层物资(如清洁剂、布草、客用品),监控库存状况,及时向上级汇报物资短缺或积压情况。 We are looking someone who: 我们寻找的人选需具备: 1、Technical secondary school education or above, with experience in hotel housekeeping or floor management preferred.   中专及以上学历,有酒店客房部或楼层管理相关经验者优先。 2、At least 2 years of working experience in hotel guest room operations, familiar with room cleaning processes and hygiene standards.   2年以上酒店客房运营工作经验,熟悉客房清洁流程及卫生标准。 3、Proficient in identifying common guest room facility issues and able to guide staff on standardized handling methods.   能识别客房常见设施问题,可指导员工规范处理。 4、Strong communication and coordination skills, able to cooperate with cross-departmental teams and effectively communicate with guests.   具备较强的沟通协调能力,能与跨部门团队协作,且可高效对接宾客。 5、Responsible and detail-oriented, able to adapt to shift work and handle emergency cleaning tasks.   责任心强、注重细节,能适应轮班工作,可处理应急清洁任务。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 2年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Laundry Supervisor with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的洗衣房主管人选: As a Laundry Supervisor, we rely on you to: 作为酒店洗衣房主管,需承担以下主要工作职责: 1、Oversee daily laundry operations, including washing, drying, ironing, and folding of hotel linen (bedding, towels) and staff uniforms, ensuring compliance with cleanliness and quality standards.   负责洗衣房日常运营,包括酒店布草(床品、毛巾)及员工制服的洗涤、烘干、熨烫与折叠,确保符合清洁及质量标准。 2、Manage the laundry team, assign daily tasks, schedule shifts, conduct skill training (e.g., equipment operation, detergent usage), and monitor work efficiency.   管理洗衣房团队,分配日常任务、排班、开展技能培训(如设备操作、洗涤剂使用),并监控工作效率。 3、Inspect laundry equipment (washers, dryers, ironers) regularly, arrange maintenance or repairs promptly when faults occur, and ensure safe operation.   定期检查洗衣设备(洗衣机、烘干机、熨烫机),出现故障时及时安排维修,确保设备安全运行。 4、Control consumption of laundry supplies (detergents, softeners, starch), manage inventory, and optimize usage to reduce waste and meet cost targets.   控制洗衣耗材(洗涤剂、柔顺剂、浆粉)消耗,管理库存,优化使用量以减少浪费,达成成本目标。 5、Conduct quality checks on processed linen and uniforms, identify issues (e.g., stains, damage) timely, and coordinate with relevant departments for follow-up.   对处理后的布草及制服进行质量检查,及时发现问题(如污渍、破损),并与相关部门协调跟进。 We are looking someone who: 我们寻找的人选需具备: 1、Technical secondary school education or above, with experience in hotel laundry management preferred.   中专及以上学历,有酒店洗衣房管理经验者优先。 2、At least 2 years of working experience in hotel laundry operations, familiar with laundry equipment operation and linen processing standards.   2年以上酒店洗衣房运营经验,熟悉洗衣设备操作及布草处理标准。 3、Proficient in controlling laundry costs and inventory management, able to optimize supply usage effectively.   精通洗衣成本控制及库存管理,能有效优化耗材使用。 4、Strong team management and communication skills, able to train staff and coordinate with housekeeping/HR departments.   具备较强的团队管理及沟通能力,能培训员工并与客房部/人事部协调工作。 5、Responsible and detail-oriented, able to adapt to shift work and handle urgent laundry tasks (e.g., event linen needs).   责任心强、注重细节,能适应轮班工作,可处理紧急洗衣任务(如活动布草需求)。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 2年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a PA Supervisor with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的公共区域主管人选: As a PA Supervisor, we rely on you to: 作为酒店公共区域主管,需承担以下主要工作职责: 1、Oversee daily cleaning and maintenance of hotel public areas (e.g., lobby, corridors, elevators, restrooms), ensuring compliance with hygiene and service standards.   负责酒店公共区域(如大堂、走廊、电梯、卫生间)的日常清洁与维护,确保符合卫生及服务标准。 2、Supervise the PA team (e.g., cleaners, attendants), including scheduling shifts, assigning tasks, and conducting routine skill training to improve work efficiency.   督导公共区域团队(如保洁员、服务员),包括排班、分配任务,开展日常技能培训以提升工作效率。 3、Conduct regular inspections of public areas, identify cleanliness or facility issues promptly, and follow up on corrective actions to ensure timely resolution.   定期巡查公共区域,及时发现清洁或设施问题,跟进整改措施,确保问题及时解决。 4、Manage inventory of PA cleaning supplies and tools, control procurement costs, and ensure adequate stock to avoid work disruptions.   管理公共区域清洁用品及工具库存,控制采购成本,确保物资充足,避免影响工作开展。 5、Coordinate with engineering, housekeeping, and front office departments to handle public area maintenance requests or event support (e.g., conference setup, festival decoration).   与工程、客房、前厅等部门协调,处理公共区域维修需求或活动支持(如会议布置、节日装饰)。 We are looking someone who: 我们寻找的人选需具备: 1、Technical secondary school education or above, with relevant experience in hotel public area management preferred.   中专及以上学历,有酒店公共区域管理相关经验者优先。 2、At least 2 years of working experience in hotel PA operations, familiar with public area cleaning processes and hygiene standards.   2年以上酒店公共区域运营工作经验,熟悉公区清洁流程及卫生标准。 3、Proficient in using common cleaning equipment and supplies, able to guide staff on standardized operations.   熟练使用常用清洁设备及用品,能指导员工规范操作。 4、Strong supervisory and communication skills, able to effectively manage team work and coordinate cross-departmental matters.   具备较强的督导及沟通能力,能有效管理团队工作并协调跨部门事务。 5、Responsible and detail-oriented, able to adapt to shift work and handle emergency cleaning tasks.   责任心强、注重细节,能适应轮班工作,可处理应急清洁任务。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 3年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Finance Supervisor with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的财务主管人选: As a Finance Supervisor, we rely on you to: 作为酒店财务主管,需承担以下主要工作职责: 1、Be responsible for daily financial audit of the hotel, review vouchers, accounts and statements to ensure the authenticity and compliance of financial data.   负责酒店日常财务审计,审核凭证、账目及报表,确保财务数据真实合规。 2、Monitor cost expenditures of various departments, conduct cost accounting and analysis, identify abnormalities and put forward control suggestions.   监控各部门成本支出,进行成本核算与分析,识别异常并提出管控建议。 3、Participate in formulating cost budget plans, track the implementation of budgets, and assist in optimizing cost control processes.   参与制定成本预算方案,跟踪预算执行情况,协助优化成本控制流程。 4、Conduct regular inventory checks and asset audits, verify the consistency between accounts and actuals, and prevent financial risks.   定期开展库存盘点与资产审计,核对账实一致性,防范财务风险。 5、Collate audit and cost analysis reports, report to the financial manager, and provide decision-making support.   整理审计与成本分析报告,向财务经理汇报,提供决策支持。 6、Assist in improving financial internal control systems, train employees on cost awareness, and improve financial management efficiency.   协助完善财务内控制度,培训员工成本意识,提升财务管理效率。 We are looking someone who: 我们寻找的人选需具备: 1、Bachelor's degree or above in accounting, financial management, etc., with intermediate accounting title preferred.   本科及以上学历,会计学、财务管理等专业,持有中级会计职称优先。 2、More than 3 years of hotel financial work experience, including at least 1 year of audit or cost management experience.   3年以上酒店财务工作经验,其中至少1年审计或成本管理经验。 3、Familiar with hotel financial processes, tax regulations and cost accounting methods, and proficient in operating financial software.   熟悉酒店财务流程、税务法规及成本核算方法,能熟练操作财务软件。 4、Strong data analysis ability and risk identification ability, with rigorous and meticulous work attitude.   具备较强的数据分析能力与风险识别能力,工作严谨细致。 5、Good communication and coordination skills, able to effectively connect with various departments on financial-related work.   良好的沟通协调能力,能有效对接各部门财务相关工作。 6、Good English reading and writing skills, able to handle English financial documents and reports.   英语读写能力良好,可处理英文财务文件及报告。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 1年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Sales Executive with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的销售主任人选: As a Sales Executive, we rely on you to: 作为酒店销售主任,需承担以下主要工作职责: 1、Responsible for selling hotel rooms, F&B, meetings and other products to achieve individual and team performance targets.   负责酒店客房、餐饮及会议等产品的销售,完成个人及团队业绩指标。 2、Develop new clients and maintain existing customer relationships, conduct regular visits and communications to enhance customer satisfaction.   开发新客户并维护现有客户关系,定期拜访沟通,提升客户满意度。 3、Formulate customer sales strategies, recommend hotel product combinations according to needs, and reach cooperation intentions.   制定客户销售策略,根据需求推荐酒店产品组合,达成合作意向。 4、Collect market and competitor information, feed back to the team and assist in optimizing sales plans.   收集市场及竞争对手信息,反馈给团队并协助优化销售方案。 5、Cooperate with the marketing department to implement promotional activities, promote customer participation and convert into actual orders.   配合市场部执行促销活动,推动客户参与并转化为实际订单。 6、Follow up the fulfillment process of customer orders, coordinate various departments to ensure service quality and handle customer complaints.   跟进客户订单的履约流程,协调各部门确保服务质量,处理客诉。 We are looking someone who: 我们寻找的人选需具备: 1、College degree or above, major in marketing, hotel management or related fields preferred, with 1 years of hotel sales experience.   大专及以上学历,市场营销、酒店管理等相关专业优先,1年酒店销售经验。 2、Good communication and negotiation skills, able to independently develop clients and facilitate cooperation.   具备良好的沟通谈判能力,能独立开拓客户并促成合作。 3、Familiar with hotel products and sales processes, understand local market and customer demand characteristics.   熟悉酒店产品及销售流程,了解本地市场及客户需求特点。 4、Basic data analysis ability, able to formulate targeted sales plans.   具备基础的数据分析能力,能针对性制定销售计划。 5、Good English listening and speaking skills, able to meet the communication needs of foreign clients.   英语听说能力良好,可应对涉外客户沟通需求。 6、Proactive in work, strong pressure resistance, with team spirit and customer service awareness.   工作积极主动,抗压性强,有团队协作精神及客户服务意识。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for an Executive Housekeeper with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的行政管家人选: As an Executive Housekeeper, we rely on you to: 作为酒店行政管家,需承担以下主要工作职责: 1、Oversee daily operations of housekeeping, fitness center, and spa center, including guest room cleaning, public area maintenance, fitness facility upkeep, and spa service delivery, ensuring compliance with hotel service standards.   负责客房部、健身中心及水疗中心的日常运营,包括客房清洁、公共区域维护、健身设施保养及水疗服务开展,确保符合酒店服务标准。 2、Manage and lead cross-functional teams (e.g., room attendants, public area cleaners, fitness instructors, spa therapists), including scheduling shifts, conducting performance reviews, and providing skill training.   管理并领导跨职能团队(如客房服务员、公区保洁员、健身教练、水疗技师),包括排班、绩效评估及技能培训。 3、Monitor quality of guest room cleanliness, fitness/spa facility maintenance, and service delivery; conduct regular inspections and follow up on issues promptly to ensure guest satisfaction.   监控客房清洁质量、健身/水疗设施维护状况及服务水准,定期检查并及时跟进问题,保障宾客满意度。 4、Coordinate with front office, engineering, and F&B departments to ensure seamless experiences—e.g., timely room readiness, fitness equipment repairs, spa booking alignment—and resolve cross-departmental issues.   与前厅、工程、餐饮等部门协调,确保服务连贯(如客房及时就绪、健身设备维修、水疗预约衔接),解决跨部门问题。 5、Manage inventory for housekeeping supplies, linen, guest amenities, fitness consumables, and spa products; control procurement costs and optimize stock levels to avoid waste or shortages.   管理客房清洁用品、布草、客用备品、健身耗材及水疗产品的库存,控制采购成本,优化库存水平以避免浪费或短缺。 6、Develop and update SOPs for housekeeping, fitness, and spa operations; ensure staff adherence and continuously improve service efficiency.   制定并更新客房、健身及水疗运营的标准操作流程(SOP),确保员工严格执行,持续提升服务效率。 7、Handle guest complaints related to room cleanliness, fitness/spa facilities or services; investigate root causes and implement corrective actions to prevent recurrence.   处理宾客关于客房清洁、健身/水疗设施或服务的投诉,调查根源并采取纠正措施,防止问题重复发生。 8、Ensure compliance with health, safety, and hygiene regulations across all areas (e.g., disinfection protocols, fitness equipment safety, spa sanitation) and conduct regular staff briefings.   确保所有区域(客房、健身、水疗)遵守健康、安全及卫生法规(如消毒流程、健身设备安全、水疗卫生标准),定期向员工宣贯相关要求。 We are looking someone who: 我们寻找的人选需具备: 1、College degree or above, with major in Hospitality Management, Wellness Management, or related fields preferred.   大专及以上学历,酒店管理、健康管理等相关专业优先。 2、At least 5 years of experience in hotel housekeeping, with 2+ years in a managerial role overseeing housekeeping, fitness, and spa operations.   5年以上酒店客房部工作经验,其中2年以上管理经验,需负责过客房、健身及水疗中心运营。 3、Fluent in English; proficiency in local language and additional foreign languages is a plus.   英语听说读写流利,熟练掌握当地语言及其他外语者优先。 4、Proficient in hotel PMS (e.g., Opera), housekeeping management systems, and fitness/spa booking software; familiar with inventory control and cost management.   熟练操作酒店 PMS 系统(如 Opera)、客房管理系统及健身 / 水疗预约软件,熟悉库存控制及成本管理。 5、Strong leadership and team development skills, able to motivate diverse teams (housekeeping, fitness, spa) and foster a positive work culture.   具备较强领导力及团队建设能力,能激励多元团队(客房、健身、水疗)并营造积极工作氛围。 6、Keen attention to detail, with a proven track record in maintaining high standards for cleanliness, fitness facility safety, and spa service quality.   注重细节,在维持高清洁度、健身设施安全及水疗服务质量方面有良好记录。 7、Excellent problem-solving abilities and stress tolerance, able to handle peak periods and emergencies (e.g., equipment malfunctions, guest safety incidents) efficiently.   具备出色的问题解决能力及抗压性,能高效应对高峰期及突发事件(如设备故障、宾客安全事件)。 8、In-depth knowledge of hospitality hygiene standards, local health regulations, and best practices for fitness/spa operations (e.g., equipment maintenance, treatment protocols).   深入了解酒店卫生标准、当地健康法规及健身/水疗运营最佳实践(如设备保养、护理流程)。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 5年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Front Office Manager with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的前厅部经理人选: As a Front Office Manager, we rely on you to: 作为酒店前厅部经理,需承担以下主要工作职责: 1、Oversee daily operations of the front office, including check-in, check-out, concierge, and information services, ensuring efficient and consistent service delivery.   负责前厅部日常运营,包括入住登记、退房结算、礼宾及问询服务,确保服务高效统一。 2、Manage and lead the front office team, including scheduling shifts, conducting performance evaluations, and motivating staff to meet service standards.   管理并领导前厅团队,包括排班、绩效评估,激励员工达成服务标准。 3、Resolve complex guest complaints or special requests promptly, maintaining high guest satisfaction and handling escalations as needed.   及时处理复杂宾客投诉或特殊需求,维持高宾客满意度,必要时处理升级问题。 4、Coordinate with other departments (e.g., housekeeping, F&B, engineering) to ensure seamless guest experiences, especially during peak periods.   与其他部门(如客房、餐饮、工程)协调,确保宾客体验连贯,尤其在高峰期。 5、Monitor front office financial operations, including cash handling, billing accuracy, and adherence to revenue management policies.   监督前厅财务操作,包括现金管理、账单准确性及执行收益管理政策。 6、Develop and implement front office service procedures, conducting regular training to enhance team skills (e.g., communication, problem-solving).   制定并执行前厅服务流程,定期开展培训以提升团队技能(如沟通、问题解决)。 7、Analyze front office performance data (e.g., occupancy rates, guest feedback) and report to senior management, proposing improvements.   分析前厅绩效数据(如入住率、宾客反馈),向高层汇报并提出改进建议。 8、Ensure compliance with hotel policies, safety regulations, and local laws (e.g., registration requirements, data privacy).   确保遵守酒店政策、安全规定及当地法规(如登记要求、数据隐私)。 We are looking someone who: 我们寻找的人选需具备: 1、Bachelor’s degree or above, with major in Hospitality Management, Tourism, or related fields preferred.   本科及以上学历,酒店管理、旅游等相关专业优先。 2、At least 5 years of front office experience in international chain hotels, with 2+ years in a supervisory or managerial role.   5年以上国际联号酒店前厅工作经验,其中2年以上管理或监督经验。 3、Fluent in English; proficiency in a second foreign language is a plus.   英语听说读写流利,掌握第二外语者优先。 4、Proficient in hotel PMS systems (e.g., Opera) and Microsoft Office.   熟练操作酒店 PMS 系统(如 Opera)及微软办公软件。 5、Strong leadership and team management skills, with the ability to coach staff and drive performance.   具备较强领导力及团队管理能力,能指导员工并推动绩效提升。 6、Excellent communication and interpersonal skills, able to interact effectively with guests, staff, and stakeholders.   出色的沟通及人际交往能力,能与宾客、员工及相关方有效协作。 7、Strong problem-solving abilities and stress tolerance, able to handle high-pressure situations and emergencies calmly.   具备较强问题解决能力及抗压性,能冷静应对高压场景及突发事件。 8、In-depth knowledge of front office operations, hotel service standards, and local hospitality industry regulations.   深入了解前厅运营、酒店服务标准及当地行业法规。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 1年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a CCTV Operator with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的消防监控员人选: As a CCTV Operator, we rely on you to: 作为酒店消防监控员,需承担以下主要工作职责: 1、Monitor the operation of hotel fire control systems (e.g., fire alarms, sprinklers) in the fire control room in real time, record operation data and abnormal signals.   在消防控制室实时监控酒店消控系统(如火灾报警器、喷淋系统)运行,记录运行数据及异常信号。 2、Conduct daily inspections of fire-fighting facilities (e.g., fire extinguishers, hydrants, evacuation routes) to ensure they are intact and comply with safety standards.   每日检查消防设施(如灭火器、消防栓、疏散通道),确保设施完好且符合安全标准。 3、Respond promptly to fire alarm signals, verify the cause of alarms (distinguish false alarms from real emergencies), and report to superiors and activate emergency procedures if necessary.   及时响应火灾报警信号,核实报警原因(区分误报与真实险情),必要时上报上级并启动应急流程。 4、Assist in organizing fire safety training and drills for hotel staff, and popularize basic fire prevention and escape knowledge.   协助组织酒店员工消防培训与演练,普及基础防火及逃生知识。 5、Maintain order in the fire control room, keep operation records and fire-fighting documents organized, and cooperate with relevant departments for fire safety inspections.   维护消防控制室秩序,妥善整理操作记录及消防文件,配合相关部门开展消防安全检查。 We are looking someone who: 我们寻找的人选需具备: 1、Technical secondary school education or above, major in fire safety, security or related fields preferred.   中专及以上学历,消防安全、安保等相关专业优先。 2、Hold a valid Fire Equipment Operator Certificate, familiar with national fire safety regulations.   持有有效消防设施操作员证书,熟悉国家消防安全法规。 3、At least 1 year of experience in hotel fire control or security work, able to proficiently operate fire control room equipment.   1年以上酒店消控或安保工作经验,能熟练操作消防控制室设备。 4、Strong sense of responsibility and emergency response ability, able to stay calm and handle fire-related emergencies properly.   责任心强,具备应急处置能力,能在火情相关突发情况中保持冷静并妥善处理。 5、Able to adapt to 24-hour shift work and strictly abide by the hotel’s fire safety management system.   能适应24小时轮班工作,严格遵守酒店消防安全管理制度。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 1年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for an Engineering Technician with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的工程部技工人选: As an Engineering Technician, we rely on you to: 作为酒店工程部技工,需承担以下主要工作职责: 1、Perform daily maintenance and repairs on hotel basic equipment (e.g., lighting, air conditioning, water supply and drainage systems) to ensure normal use.   负责酒店基础设备(如照明、空调、给排水系统)的日常维护与维修,保障设备正常使用。 2、Respond promptly to equipment fault reports, conduct on-site troubleshooting and repair, and minimize service disruption.   及时响应设备故障报修,到现场排查并维修,减少对酒店服务的影响。 3、Keep detailed records of equipment maintenance, repair processes and spare parts usage, and submit reports to superiors regularly.   详细记录设备维护、维修过程及备品备件使用情况,定期向上级提交报告。 4、Comply with safety operation standards, wear protective gear correctly during work, and check the safety of tools and equipment before use.   遵守安全操作规程,工作时正确佩戴防护用具,使用前检查工具及设备安全性。 5、Assist superiors in conducting regular equipment inspections, and report potential risks or abnormal conditions in a timely manner.   协助上级开展设备定期巡检,发现潜在风险或异常情况及时上报。 We are looking someone who: 我们寻找的人选需具备: 1、Technical secondary school education or above, major in Mechanical and Electrical Maintenance, Hotel Engineering or related fields preferred.   中专及以上学历,机电维修、酒店工程等相关专业优先。 2、More than 1 years of working experience in hotel engineering maintenance, familiar with the performance and maintenance of common hotel equipment.   1年以上酒店工程维修工作经验,熟悉酒店常用设备的性能及维护方法。 3、Proficient in basic maintenance skills of mechanical and electrical equipment, able to independently handle common faults.   掌握机电设备基础维修技能,能独立处理常见故障。 4、Good communication skills, able to coordinate with relevant departments (e.g., front office, housekeeping) to complete maintenance tasks.   具备良好的沟通能力,能与相关部门(如前厅、客房)协调配合完成维修工作。 5、Strong sense of responsibility, able to adapt to shift work and work under pressure.   责任心强,能适应轮班工作,可承受工作压力。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 2年以上 | 高中 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for an Engineering Supervisor with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的工程部主管人选: As an Engineering Supervisor, we rely on you to: 作为酒店工程部主管,需承担以下主要工作职责: 1、Assist in arranging daily maintenance tasks for hotel mechanical and electrical equipment (e.g., air conditioning, lighting, plumbing), and implement regular inspection plans as required.   协助安排酒店机电设备(如空调、照明、给排水)的日常维修任务,按要求执行定期巡检计划。 2、Respond to equipment failures in a timely manner (e.g., power system malfunctions, elevator issues), perform repairs or coordinate with technicians to resolve problems promptly.   及时响应设备故障(如供电系统故障、电梯问题),自行维修或协调技术人员快速解决。 3、Keep records of equipment maintenance, repair processes and material usage, and report abnormal situations to superiors in a timely manner.   记录设备维护、维修过程及耗材使用情况,发现异常及时向上级汇报。 4、Assist in controlling engineering maintenance costs, including proper use of maintenance materials and participation in inventory checks of spare parts.   协助控制工程维修成本,包括合理使用维修耗材、参与备品备件盘点。 5、Comply with safety operation regulations, conduct daily safety checks on work areas, and ensure maintenance operations meet safety standards.   遵守安全操作规程,对工作区域进行日常安全检查,确保维修作业符合安全标准。 We are looking someone who: 我们寻找的人选需具备: 1、High school diploma or above; majors in mechanical and electrical engineering, HVAC, etc., are preferred. Possession of electrician certificate or other professional qualifications is required.   高中及以上学历,机电、暖通等相关专业,持有电工证等专业证书。 2、At least 2 years of experience in hotel engineering maintenance, familiar with the working principles of various hotel equipment.   2年以上酒店工程维修经验,熟悉酒店各类设备的工作原理。 3、Ability to independently handle common equipment failures with strong hands-on operational skills.   具备独立处理常见设备故障的能力,动手操作能力强。 4、Knowledge of fire safety regulations and basic awareness of safety risk identification.   了解消防安全规范,具备基本的安全风险识别意识。 5、Strong sense of responsibility, able to adapt to shift work and emergency repair tasks.   工作责任心强,能适应轮班制及应急抢修工作。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 1年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Security Guard with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的保安员人选: As a Security Guard, we rely on you to: 作为酒店保安员,需承担以下主要工作职责: 1、Be responsible for daily patrols and duty in public areas and entrances/exits of the hotel, maintain on-site order and prevent security incidents.   负责酒店公共区域、出入口的日常巡逻与值守,维护现场秩序,防止安全事件发生。 2、Monitor the fire control room and security systems, promptly detect abnormalities and report them, and handle initial alarms according to procedures.   监控消防控制室及安防系统,及时发现异常情况并上报,按流程处置初期警情。 3、Verify personnel, vehicles and items entering and exiting the hotel, register visitor information, and prevent irrelevant personnel from entering restricted areas.   核查进出酒店的人员、车辆及物品,登记访客信息,阻止无关人员进入限制区域。 4、Assist in handling sudden security incidents, and cooperate with the security supervisor and relevant departments in on-site control and rescue work.   协助处理突发安全事件,配合保安主管及相关部门开展现场管控与救援工作。 5、Inspect the integrity of fire-fighting facilities and equipment in the responsible area, promptly feedback problems and assist in rectification.   检查责任区域内消防设施、器材的完好性,发现问题及时反馈并协助整改。 6、Complete duty records and handover work, and truthfully fill in various safety ledgers such as patrols and monitoring.   做好值班记录与交接班工作,如实填写巡逻、监控等各类安全台账。 We are looking someone who: 我们寻找的人选需具备: 1、Technical secondary school education or above, with more than 1 year of security work experience in hotels or properties; those with fire control certificate are preferred.   中专及以上学历,1年以上酒店或物业保安工作经验,持有消控证者优先。 2、Understand basic safety prevention knowledge, fire regulations and emergency disposal procedures, and can operate basic security equipment.   了解基本的安全防范知识、消防法规及应急处置流程,能操作基础安防设备。 3、Good observation ability, able to identify potential safety hazards in time and take initial response measures.   具备良好的观察能力,能及时识别安全隐患并采取初步应对措施。 4、Strong sense of work responsibility, obedient to management arrangements, with certain communication skills and team cooperation awareness.   工作责任心强,服从管理安排,具备一定的沟通能力和团队协作意识。 5、Good health, no bad records, able to adapt to shift work, with basic physical fitness.   身体健康,无不良记录,适应轮班制,具备基础体能条件。 6、Good conduct, rigorous in handling affairs, and able to strictly abide by various hotel safety management systems.   品行端正,处事严谨,能严格遵守酒店各项安全管理制度。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Security Supervisor with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的保安部主管人选: As a Security Supervisor, we rely on you to: 作为酒店保安部主管,需承担以下主要工作职责: 1、Formulate and implement hotel safety and security systems and operating procedures to comply with public security regulations and hotel operation requirements.   制定并执行酒店安全保卫制度及操作流程,确保符合公安部门规定及酒店运营需求。 2、Organize the security team to carry out daily patrols, fire inspections and monitoring system duty, and promptly identify potential safety hazards.   组织保安团队开展日常巡逻、消防检查及监控系统值守,及时排查安全隐患。 3、Handle emergencies in the hotel (such as public security disputes, fire dangers, etc.), and coordinate with external units such as public security and fire departments for joint disposal.   处理酒店内突发事件(如治安纠纷、消防险情等),协调公安、消防等外部单位联动处置。 4、Manage security personnel scheduling, attendance and performance, organize safety skill training, and improve the team's emergency response capabilities.   管理保安人员排班、考勤及绩效,组织安全技能培训,提升团队应急处理能力。 5、Inspect the integrity of hotel fire-fighting facilities and security equipment, supervise maintenance work to ensure normal operation.   检查酒店消防设施、安防设备的完好性,监督维护保养工作,确保正常运行。 6、Cooperate with various hotel departments to do a good job in safety assurance for large-scale events and important guest receptions, record security incidents and summarize improvements.   配合酒店各部门做好大型活动、重要宾客接待的安全保障工作,记录安全事件并总结改进。 We are looking someone who: 我们寻找的人选需具备: 1、College degree or above, with more than 3 years of security management experience in hotels or large venues; holder of fire control certificate is preferred.   大专及以上学历,3年以上酒店或大型场所保安管理经验,持有消控证优先。 2、Familiar with national security regulations, fire protection standards and hotel security system operations, with the ability to formulate emergency response plans.   熟悉国家安全法规、消防规范及酒店安防系统操作,具备应急处置预案制定能力。 3、Good team management skills, able to effectively coordinate the security team to complete daily and emergency tasks.   具备良好的团队管理能力,能有效统筹保安团队完成日常及突发任务。 4、Strong communication and coordination skills, able to collaborate efficiently with public security, fire departments and the hotel internal.  拥有较强的沟通协调能力,能与公安、消防等部门及酒店内部高效协作。 5、Good health, no bad records, able to adapt to shift work, and have a certain physical fitness foundation.   身体健康,无不良记录,适应轮班制工作,具备一定的体能基础。 6、Strong sense of responsibility, calm and decisive in handling affairs, with keen ability to identify security risks.   责任心强,处事沉稳果断,具备敏锐的安全风险识别能力。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 2年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Human Resources Supervisor with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的人力资源主管人选: As a Human Resources Supervisor, we rely on you to: 作为酒店人力资源主管,需承担以下主要工作职责: 1、Implement the hotel's compensation and benefits policies. Maintain strict confidentiality of compensation information at all times.   执行酒店的薪酬福利政策。在任何时候都要对薪酬保密。 2、Establish, maintain and manage the hotel's attendance system, ensuring that attendance records and salary disbursements go through approval procedures, and that salary payments are accurate and comply with the group's relevant standards and regulations.   建立、维护和管理酒店考勤系统,确保考勤和薪资发放都经过审批程序,确保薪酬发放的准确性以及符合集团的相关标准和规定。 3、Handle matters related to social insurance, housing provident fund and other statutory benefits.   处理五险一金等事宜。 4、Update monthly headcount reports, turnover rate reports and other relevant HR reports.   更新月度人数报告,流动率报告等相关的人力资源报告。 5、Be responsible for recording and filing employees' personal change forms, including those for onboarding, probation confirmation, position adjustments and resignations.   负责员工的个人变动表如入职、转正、职位变动、离职等记录并归档。 6、Maintain information in the personnel management system to ensure its validity and accuracy.   负责人事管理系统的信息维护,确保信息的有效性和准确性。 We are looking someone who: 我们寻找的人选需具备: 1、Junior college degree or above; majors in human resources, financial management, or related fields are preferred.   大专及以上学历,人力资源、财务管理等相关专业优先。 2、At least 2 years of practical experience in compensation and benefits, familiar with social security, individual income tax policies and processes.   2年以上薪酬福利实操经验,熟悉社保、个税等政策流程。 3、Solid data analysis skills and proficiency in Excel and other office software.   具备扎实的数据分析能力,熟练使用 Excel 等办公软件。 4、Meticulous, with strong communication, coordination, and problem-solving abilities.   严谨细致,有良好的沟通协调能力和问题解决能力。 5、Knowledge of labor laws and regulations, capable of effectively avoiding compensation management risks.   了解劳动法律法规,能有效规避薪酬管理风险。 6、Strong sense of confidentiality and responsibility, able to adapt to periodic high-intensity work.   具备保密意识和责任心,适应周期性高强度工作。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
  • 杭州 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 员工生日礼物
    • 包吃包住
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    We are looking for a Senior Events Manager with following duties and requirements: 我们在寻找一位具备以下特质,并可独立承担相应岗位职责的高级宴会及会议统筹经理人选: As a Senior Events Manager, we rely on you to: 作为酒店高级宴会及会议统筹经理,需承担以下主要工作职责: 1、Overall coordinate the entire process of planning, preparation and execution for banquets and various meetings, including demand communication, scheme design, budget control and on-site management, to ensure the event effect meets customer expectations.   全面统筹宴会与各类会议的策划、筹备及执行全流程,包括需求对接、方案设计、预算把控及现场管理,确保活动效果符合客户预期。 2、Lead communication with customers, accurately understand their needs and formulate personalized solutions covering details such as venue arrangement, catering matching and process design.   主导与客户的沟通,清楚理解需求并制定个性化解决方案,涵盖场地布置、餐饮搭配、流程设计等细节。 3、Coordinate various hotel departments and external suppliers to ensure the availability of event resources and smooth processes, and resolve cross-departmental collaboration issues.   协调酒店各部门及外部供应商,保障活动资源到位与流程顺畅,解决跨部门协作问题。 4、Be responsible for team management and training, improve subordinates' professional capabilities in banquet sales and service execution, and promote the integration of service standardization and personalization.   负责团队管理与培训,提升下属在宴会销售、服务执行等方面的专业能力,推动服务标准化与个性化结合。 5、Monitor event costs and revenues, optimize pricing strategies, balance customer experience and business goals, and increase the revenue of banquet and conference business.   监控活动成本与收益,优化报价策略,平衡客户体验与经营目标,提升宴会及会议业务的营收。 6、Handle on-site emergencies (such as process adjustments, equipment failures, etc.), formulate emergency plans to ensure the smooth progress of events; conduct post-event reviews and summaries to optimize service processes.   处理活动现场突发状况(如流程调整、设备故障等),制定应急预案,确保活动顺利进行;活动后完成复盘总结,优化服务流程。  We are looking someone who: 我们寻找的人选需具备: 1、With over 5 years of experience in hotel banquet sales, and a certain customer base accumulated.   5年以上酒店宴会销售岗位工作经验,有一定的客户积累。 2、Proficient in banquet and conference service standards, venue layout specifications and cost control methods, capable of independently overseeing the quality of the entire event process.   精通宴会与会议服务标准、场地布置规范及成本控制方法,能独立把控活动全流程质量。 3、Possess strong management skills, judgment and decision-making abilities, interpersonal communication and coordination skills, as well as planning and execution capabilities.   具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力。 4、Meticulous and rigorous in work, with strategic forward-thinking.   工作细致、严谨,并具有战略前瞻性思维。 5、Good English proficiency in listening, speaking, reading and writing, able to conduct basic communication with international guests.   英语听说读写良好,可与国际宾客进行基础沟通。 6、Strong pressure resistance, able to adapt to high-intensity work rhythms.   抗压能力强,能适应高强度工作节奏。 If you are the right person, what are you waiting for? Click the apply button now! 如果您就是合适的人选,那还等什么?马上点击申请按钮吧!
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