如果你是这样的小粉,
热情投入
奢华服务的忠实粉丝
专注细节
积极的态度
良好的团队意识
加入我们,一起续写文华东方传奇服务!
If you are
Passion for Excellence
Fan of Luxury Service
Eye for Details
Positive Attitude
Team Player
Join us to continue legacy Hospitality in dynamic Shenzhen!
如果你是这样的小粉,
热情投入
奢华服务的忠实粉丝
专注细节
积极的态度
良好的团队意识
加入我们,一起续写文华东方传奇服务!
If you are
Passion for Excellence
Fan of Luxury Service
Eye for Details
Positive Attitude
Team Player
Join us to continue legacy Hospitality in dynamic Shenzhen!
如果你是这样的小粉,
热情投入
奢华服务的忠实粉丝
专注细节
积极的态度
良好的团队意识
加入我们,一起续写文华东方传奇服务!
If you are
Passion for Excellence
Fan of Luxury Service
Eye for Details
Positive Attitude
Team Player
Join us to continue legacy Hospitality in dynamic Shenzhen!
如果你是这样的小粉,
热情投入
奢华服务的忠实粉丝
专注细节
积极的态度
良好的团队意识
加入我们,一起续写文华东方传奇服务!
If you are
Passion for Excellence
Fan of Luxury Service
Eye for Details
Positive Attitude
Team Player
Join us to continue legacy Hospitality in dynamic Shenzhen!
如果你是这样的小粉,
热情投入
奢华服务的忠实粉丝
专注细节
积极的态度
良好的团队意识
加入我们,一起续写文华东方传奇服务!
If you are
Passion for Excellence
Fan of Luxury Service
Eye for Details
Positive Attitude
Team Player
Join us to continue legacy Hospitality in dynamic Shenzhen!
【薪资待遇面议】
如果你是这样的小粉,
热情投入
奢华服务的忠实粉丝
专注细节
积极的态度
良好的团队意识
加入我们,一起续写文华东方传奇服务!
If you are
Passion for Excellence
Fan of Luxury Service
Eye for Details
Positive Attitude
Team Player
Join us to continue legacy Hospitality in dynamic Shenzhen!
【薪资待遇面议】
如果你是这样的小粉,
热情投入
奢华服务的忠实粉丝
专注细节
积极的态度
良好的团队意识
加入我们,一起续写文华东方传奇服务!
If you are
Passion for Excellence
Fan of Luxury Service
Eye for Details
Positive Attitude
Team Player
Join us to continue legacy Hospitality in dynamic Shenzhen!
【薪资待遇面议】
如果你是这样的小粉,
热情投入
奢华服务的忠实粉丝
专注细节
积极的态度
良好的团队意识
加入我们,一起续写文华东方传奇服务!
If you are
Passion for Excellence
Fan of Luxury Service
Eye for Details
Positive Attitude
Team Player
Join us to continue legacy Hospitality in dynamic Shenzhen!
【薪资待遇面议】
Reports complaints orproblems to Lead Host/ Assistant Manager if no immediate solution can befound.
遇到客人的投诉或问题,如果不能马上找到解决办法,则汇报给前台主管/副理。
Ensures that guestsreceive a speedy and efficient check in/ out.
确保客人得到快速、高效、准确的入住登记和结帐离店服务。
Ensures that thecashiering procedures are strictly adhered to, that all floats are usedappropriately in accordance to Policies & Procedures set by Finance.
确保严格遵守酒店的收银程序,所有备用金都要根据财务部设立的政策和程序合理使用。
Ensures that theguests’ bill is presented and collected accordingly.
确保提供给客人的帐单是正确的,以及收款也是正确的。
Ensures a high levelof liaison is maintained between Front Office and all other departments withinthe Hotel.
确保前厅部与其它部门高度的配合。
Provides courteous andprofessional service at all times.
始终提供礼貌且专业的服务。
Attends hotel trainingsessions as scheduled to improve skills and knowledge.
根据安排参加酒店及部门培训以提高知识和技能。
To be knowledgeableand promotes/ upsells Rooms, Outlets and other facilities/ programs wheneveropportunities arise.
确保具有高水平的酒店产品知识,以便在机会出现时,宣传/销售客房、餐厅及其它设施/活动。
Provides courteous andprofessional service at all times.
始终提供礼貌且专业的服务。
持续寻求市场和公关机会以增加酒店知名度和获取业务。
Continuously seeks Marketing and Public Relations opportunities to increase awareness and ultimately business.
培养与媒体间的良好的关系,最大可能的提高酒店的知名度。
Fosters outstanding relationship with the press and maximize the hotel exposure, journalists, editors and proprietors of media.
协助市场传讯部总监准备和更新酒店的宣传资料。
Assists the Director of Marketing Communications to prepare and update the hotel's press kits.
负责摄影记者和媒体在酒店采访的内部安排。
Supervises the internal arrangements for photojournalists and media on assignment at the hotel.
积极寻求推广酒店客房和餐饮的所有内部和外部的机会。
Proactively seeks opportunities (internally and externally) to promote rooms and food and beverage business.
协助确保所有酒店餐饮房务部的宣传广告标准一致并且符合凯悦品牌标准。
Assists the F&B and Rooms on collateral requirements and that they comply with Hyatt’s Brand Standards i.e. F&B newsletters, promotional flyers and posters, photography of food and festive shots etc.
协助酒店有关人员撰写和起草对外发布的演讲稿、信件和文章等。
Provides assistance to hotel personnel in writing speeches, preparing letters and drafting articles that are to be made public.
目前酒店正在寻找宴会服务主管候选人。
Looking for Event Service Team Leader.
确保遵循品牌承诺并始终提供优异的对客服务。
Ensures the delivery of brand promise and provides exceptional guest service at all times.
礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
与客人和同事保持基于良好工作关系的互动接触。
Maintains positive guest and colleague interactions with good working relationships.
与客人建立并保持良好的客户关系。
Establishes a rapport with guests maintaining good customer relationships.
协助促进工作效率水平的提高以及在适用的原则指引下慎重管理设施设、工资成本的支出。
Assists to improve productivity levels and the need to prudently manage utility / payroll costs within acceptable guidelines.
确保遵守品牌承诺以追求利润最大化为原则进行部门运作。
Assists to ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.
协助餐厅经理达到月度和年度个人目标和餐厅营业收入。
Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet's revenue.
确保与财务记录的保留、钱款处理和许可以及及时而准确的财政信息的上报全部符合酒店、公司和本地的制度、政策和规章的规定。
Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.
协助进行盘点管理和酒店营运设备和其他设施持续的保存保养。
Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets.
确保使用新技术和设备,简化工作系统提高工作效率。
Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.