岗位职责 1. 协助公寓经理或能够独立负责单体公寓的日常经营和运作，包括客房、前厅、工程、财务及采购等各项职能工作； 2. 协助公寓经理或能够独立确保部门成本及各项费用，得以良好的控制，对公寓的经营结果目标及各项满意度负责； 3. 根据酒店的运营标准，随时对房间和设施设备及各项物品进行检查和更新； 4. 协助公寓经理或能够独立制定部门的年度预算，并确保部门的经营费用控制在预算之内； 5. 负责与行政、供应商及外部人际关系的维护。 任职条件 1.大专及以上学历，英语口语熟练。 2.有1年以上星级酒店客房或前厅部门副手管理工作经验，客房管理背景优先考虑。 3.掌握熟悉酒店管理、服务流程和质量标准。 4.具有组织协调能力、应变能力、适应能力、经营能力以及文字表达能力。 5.后续能接受运营需求的全国以及海外外派（根据运营需求，该项条件为岗位必备） 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

岗位职责 1. 独立负责单体服务式公寓的日常经营和运作，包括客房、前厅、工程、财务及采购等各项职能工作； 2. 确保部门成本及各项费用，得以良好的控制，对公寓的经营结果目标及各项满意度负责； 3. 根据公寓的运营标准，随时对房间和设施设备及各项物品进行检查和更新； 4. 制定单店公寓的年度预算，并确保公寓的各项预算的完成； 5. 负责与客户侧行政、供应商及外部干系人的关系维护； 6. 协助完成部门人才培养。 任职条件： 1.大专及以上学历，英语听书读写熟练； 2.有5年以上品牌星级酒店客房或前厅、运营管理工作经验，有客房管理背景优先； 3.掌握熟悉酒店管理、服务流程和质量标准； 4.具有组织协调能力、应变能力、适应能力、经营能力以及文字表达能力； 5.能接受业务运营需要的全国以及海外外派（根据运营需求，该项条件为岗位必备）。 请注意：你的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

以人事背景为主。 Personnel Background. 协助人力资源总监保证人力资源部工作的高效运行，确保部门营运手册中的政策和程序得到严格的执行。 Assists the Director of Human Resources in the smooth and efficient running of the Human Resources Division, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered to. 协助确保酒店的政策符合集团/酒店的人力资源政策和程序。 Assists in making sure that the hotel is adhering to all Company/Hotel Human Resources Policies and Procedures.  确保政府规定的有关员工方面的法规得到严格的遵守和执行。 Assists in making sure that government-stipulated employee legislation is strictly followed and implemented. 协助年度工资和福利的调查，协助制定商业计划及人员编制。 Assists with Annual Salary and Benefits Survey, and Business Plans, Manning Guide.  协助保证有效的员工配置和工资体系，帮助部门总监 / 部门经理实现高效生产率和合理的工资支出。 Helps to maintain efficient staffing levels and payroll systems, helping Division/Department Heads to maximize productivity and reasonable payroll costs.  负责酒店的招聘和挑选程序，为部门总监和部门经理提供有效迅速的招聘方案。 In charge of  the hotel's recruitment and selection process, providing Division and Department Heads with effective and efficient recruitment solutions.  与其他酒店代表、生意伙伴和其他组织，包括本地学校、旅游学校和大学保持良好及专业的关系。 Maintains strong, professional relationships with relevant representatives from hotels, business partners and other organizations, including local schools, hotel schools and universities.  熟悉生产率知识（以及其他关于员工表现的信息），作出每月人员流动率的报告、员工病假统计报告以及员工休假统计报告。 Be conversant with productivity ratios (and other key performance indicators) and to produce the monthly turnover report, employee sick leave report, vacation reports.  确保所有员工信息及记录得到及时更新（包括员工年假记录，出差和病假情况）。 Ensures that all employee records are kept up to date (including employee annual leave, business trips, medical leave).  负责员工福利和薪酬的管理，确保员工福利在本地市场的相关性和竞争力。 Responsible for the administration of employee benefits and salaries, ensuring that the benefits supplied are relevant and competitive in the local market place.  通过合理的培训、辅导，以及/或顾问，提高人力资源部所有员工的工作技巧和效率。 Develops the skills and effectiveness of all HR associate through the appropriate training, coaching, and/or mentoring.

计划并执行对现有的和潜在的客户的拜访，开发新的商机。 Plans and makes Sales trips to the parties concerned which is our current and potential clientele to explore new business opportunities. 完成每月和年度个人目标、公司客户房晚数和客房收入指标。 Achieves the monthly and annual personal target and the corporate segment target room night production and room revenue. 系统而有效地拜访现有的和潜在的范围之内的客户，把所得的发现和机会整合成报表并上交给销售部总监。 Ensures systematically and efficiently calls on allocated Accounts within location and reports findings and opportunities to the Director of Sales. 与销售部总监/副总监密切合作，协助准备和定期更新市场营销部预算，确保达到预算目标并且有效的控制成本。 Assists with the preparation and regular update of the Sales &Marketing Departmental Budget in close cooperation with the Director of Sales and Associate Director of Sales, ensuring targets are met and costs are effectively controlled. 维护所有完整和附属的酒店销售协议书、合同和报价书的归档。 Maintains complete and supported records of all Sales Agreements, Contracts and Quotations for the Hotel. 建立有效的档案跟踪系统，确保所有预订完全地被跟踪处理。 Establishes an efficient trace File to ensure that all business booked is properly tracked.

负责厨房指定区域内人员工作的组织和食物摆设，尽可能有效地增加效率，使生产力最大化。 Organizes and sets up the assigned section of the food and beverage kitchen as efficiently as possible to increase the speed and maximize productivity. 确保营运及厨房设备保持良好的卫生标准。 Ensures that operating and kitchen equipment is maintained to a good Hygienic standard. 根据副厨师长或领班的要求到其它的厨房区域工作，确保按厨房的卫生标准工作。 Works in any sections of kitchen when necessary or as requested by the Sous Chef or Chef de Partie; ensures that the hygiene standards for kitchen are met.

始终为客人提供礼貌的、特佳的服务。 Provides courteous and exceptional guest service at all times. 尽可能有效地组织和布置厨房的各相关部分，以提升速度并使生产率最大化。 Organizes and sets up the relevant sections of the Kitchen as efficiently as possible to increase speed and maximize productivity. 协助厨师长/副厨师长，确保所有烹饪标准均符合公司和酒店的政策及程序以及最低标准。 Assists the Chef de Cuisine / Sous Chef to ensure that all culinary standards comply with company and Hotel Policies and Procedures and Minimum Standards. 确保所有菜品均符合标准食谱及一贯的品质。 Ensures that all dishes are prepared consistently and according to standard recipes. 减少浪费，监测食物及运营成本。 Monitors food and operating costs by reducing waste. 及时有效地处理所有客户和内部客户的投诉及问询，进行追踪以确保问题得到圆满的解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

Ensures all linen and uniforms are being collected, segregated, counted, recorded accordingly. Ensures soiled towels/ cloths and uniforms/laundry are being repaired or laundered, and kept in proper containers. 确保对所有布草和制服和客衣进行收取、分拣、点数及记录，对脏毛巾/桌布和制服进行修补或洗涤，并将这些物品放入相应的容器。 Examines laundered items to ensure cleanliness and serviceability. Stamps items with identifying marks. 检查洗涤的物品，以确保其干净及可用性。为这些物品打上相应的辨认号。 Ensures the storage, issuing and maintenance of house linen/ uniforms are being done. 对供应品，客衣和制服进行储藏，分发以及保养。 Ensures cloths are being classify, counted, folded and distributed. 对布草进行分类，点数，折叠或分发。 Stores laundered items in racks or shelves, after verifying numbers and types of items. 核准了所洗物品的数目和类型后，将其存放在架格上。 Counts and assembles laundered items on cart or linen truck, records amount of linen and uniforms to fill requisitions, and transports carts to floors. 清点并将洗好的物品集中放到布草车上，记录布草和制服的数量，并用布草车将其运至楼层。 Conducts inventories to identify items for replacement.  进行盘点，以确定需要更换的物品。 Ensures and maintains the cleanliness of linen room at all times. 确保布草房状态的洁净有序。 Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found. 礼貌且高效地处理客人及员工的要求，遇到投诉或问题，如不能马上找到解决办法，要向上级汇报。

负责厨房指定区域内人员工作的组织和食物摆设，尽可能有效地增加效率，使生产力最大化。 Organizes and sets up the assigned section of the food and beverage kitchen as efficiently as possible to increase the speed and maximize productivity. 确保营运及厨房设备保持良好的卫生标准。 Ensures that operating and kitchen equipment is maintained to a good Hygienic standard. 根据副厨师长或领班的要求到其它的厨房区域工作，确保按厨房的卫生标准工作。 Works in any sections of kitchen when necessary or as requested by the Sous Chef or Chef de Partie; ensures that the hygiene standards for kitchen are met.

负责厨房指定区域内人员工作的组织和食物摆设，尽可能有效地增加效率，使生产力最大化。 Organizes and sets up the assigned section of the food and beverage kitchen as efficiently as possible to increase the speed and maximize productivity. 团队协作，主动灵活待客，顾客至上，酒店的大局为重。 Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 根据技能需求培训厨房工作区域内的员工，使他们更好地履行自己的职责。 Trains the culinary associates in that section of kitchen in the skills necessary for them to perform their function. 确保营运及厨房设备保持良好的卫生标准。 Ensures that operating and kitchen equipment is maintained to a good Hygienic standard. 根据副厨师长或主管的要求到其它的厨房区域工作，确保按厨房的卫生标准工作。 Works in any sections of kitchen when necessary or as requested by the sous chef or chef de partie; ensures that the hygiene standards for kitchen are met.

Uses fresh products whenever possible to ensure guests are always offered a variety of food items. 利用鲜活的产品，以确保任何时候都能向客人提供花样繁多的菜肴。 Cooks and ensures foods are prepared according to the menus and a recipe, ensuring the quality of food meets the Hyatt Hotels Corporation. 烹制菜肴时，确保根据菜单和配方准备食品，以确保食品的质量达到凯悦酒店集团的标准。 Strictly adheres to food apportionment policy to effectively control costs. 严格执行食品分摊政策以便能有效的控制成本。 Takes interest in learning and preparing new products as directed by the Outlet Chef de Cuisine. 在厨师长的指导下，乐于学习及制作新的菜肴。 Serves fresh food to guests which is prepared a la minute, is consistent in quality, and reflects the style of the outlet concept. 确保向客人提供精心制作、高品质以及展现我们餐厅理念的菜肴。 Supervises cooking and other kitchen personnel and coordinates their assignments to ensure economical and timely food production. 紧密督导厨师和其他厨房的员工，并协调他们的工作，以确经济、及时的食品制作

有效的协调组织厨房内部的工作，最大的提高工作效率。 Organizes and sets up the assigned section of the Food and Beverage Kitchen as efficiently as possible to increase speed and maximize productivity. 确保所有的菜肴符合菜谱的标准。 Ensures that all dishes from that section are prepared consistently and according to standard recipes. 协助厨师长充分落实酒店的标准。 Assists Chef de Cuisine in ensuring that all culinary standards in that section comply with company and Hotel Policies and Procedures and Minimum Standards. 监督食品准备和烹制的过程防止浪费。 Monitors food and operating costs and controls these by reducing waste. 给员工做适当的培训，提高工作效率。 Trains the culinary associates in that section of kitchen in the skills necessary for them to perform their function. 保证厨房的卫生符合卫生部门和酒店的标准。 Ensures the sanitation standards for kitchen are being met. 了解自己的员工，在客务繁忙时可以高效的安排工作。 Be familiar with all sections of the kitchen to facilitate the flexible use of associates. 维护厨房内的各种仪器。 Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage.

Ensures the storage of house linen/ uniforms are being done according to the standards and procedure set by the Hotel. 确保按照酒店设定的标准和程序储存布草/制服。 Examines laundered items to ensure cleanliness and serviceability before sending to the user department/ linen room. 在发送给使用部门/布草房前，检查洗涤的物品，以确保其干净及可用性。 Supervises and coordinates the activities of personnel responsible for and engaged in the processing of guest and house laundry items. 在洗衣运作中，督导并协助负责及参与清洗客人和酒店衣物的员工。 Strictly adhere to the par stocks for all operating equipment, supplies, inventoried items. 严格遵守所有运营设备、用品及盘存物品的存量标准。 Ensures the Housekeeping Manager is kept fully aware of any relevant feedback from either customers or other departments. 确保将任何来自客人或其它部门的反馈及时并准确地沟通给客房部经理。 Reports to Housekeeping Manager of any major problems, discrepancies in count, defects, or stains in garments prior to laundry/ dry cleaning. 在洗涤/干洗前，向客房部经理报告重要的问题、衣物数量的不一致、破损或污渍。 Complies with the Hotel’s Policies & Procedures relating to Laundry and Housekeeping. 遵守酒店关于洗衣房和客房部的政策和程序。

确保遵循品牌承诺并始终提供优异的对客服务。 Ensures the delivery of brand promise and provides exceptional guest service at all times. 礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 与餐厅经理密切合作准备和定期更新餐饮部预算，确保达到预算目标并且有效的控制成本. Assists with the preparation and regular update of the Food and Beverage Departmental Budget, in close cooperation with the Outlet Manager ensuring targets are met and costs are effectively controlled. 在每日运营及质量控制方面与厨务部密切配合。 Liaises with the Culinary Department on daily operations and quality control. 具备充足的菜单和酒水知识，能够向客人推荐和促销餐饮产品。 Has a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives. 餐厅经理不在岗时，就每日的准备、服务和菜单给员工召开班前例会。 In the absence of Outlet Manager conduct daily pre-shift briefings to associates on preparation, service and menu. 通过参与管理，根据酒店制度和程序以及相关适用法律，对餐饮部员工进行紧密督导。 Through hands on management, supervises closely all Food and Beverage Service associates in the performance of their duties in accordance with policies & procedures and applicable laws.

Reports complaints or problems to Lead Host/ Assistant Manager if no immediate solution can be found. 遇到客人的投诉或问题，如果不能马上找到解决办法，则汇报给前台主管/副理。 Ensures that guests receive a speedy and efficient check in/ out. 确保客人得到快速、高效、准确的入住登记和结帐离店服务。 Ensures that the cashiering procedures are strictly adhered to, that all floats are used appropriately in accordance to Policies & Procedures set by Finance. 确保严格遵守酒店的收银程序，所有备用金都要根据财务部设立的政策和程序合理使用。 Ensures that the guests’ bill is presented and collected accordingly. 确保提供给客人的帐单是正确的，以及收款也是正确的。 Ensures a high level of liaison is maintained between Front Office and all other departments within the Hotel. 确保前厅部与其它部门高度的配合。 Provides courteous and professional service at all times. 始终提供礼貌且专业的服务。 Attends hotel training sessions as scheduled to improve skills and knowledge. 根据安排参加酒店及部门培训以提高知识和技能。 To be knowledgeable and promotes/ upsells Rooms, Outlets and other facilities/ programs whenever opportunities arise. 确保具有高水平的酒店产品知识，以便在机会出现时，宣传/销售客房、餐厅及其它设施/活动。 Provides courteous and professional service at all times. 始终提供礼貌且专业的服务。

在日常的工作运行及紧急情况中与客房部、保安部、工程部及其他各部门保持紧密的联系。 Liaises with Housekeeping, Security, Engineering and other related departments on daily operations and emergency situation. 礼貌并高效的处理客人的要求及投诉，需要时要向前厅部副经理汇报，并且确保及时跟进。 Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Assistant Front Office Manager for necessary action and assure follow up with guests. 与客人建立并保持良好的宾客关系。 Establishes a rapport with guests, maintaining good customer relationship. 在团队的接待工作中发挥主动性及创造性，协调好与销售部、餐饮部及其他部门之间的合作。 To exercise initiative and resourcefulness in all aspects of group handling and to coordinate and cooperate with Sales, Rooms and F&B departments in all arrangements. 组织每天所在班次的例会，宣布每天的住房率、到店客人、离店客人、发生的各种一般尤其是特殊事件。 Conducts daily pre-shift briefings to associates on room occupancy, arrival and departures, event and special attention that are needed. 确保每一个员工及时了解酒店的各种更新的产品知识、促销计划、政策变动，并处理好内部的沟通及联系。 Ensures all associates maintain an up-to-date awareness of hotel product knowledge, current promotion, policy changes and appropriate internal communication. 确保每一个员工时刻保持并履行高度的保护客人隐私的意识。 Ensures all associates practice the utmost protection of guests’ privacy and confidentiality. 确保宾客服务员始终提供所需的服务，并按照部门营运手册的要求提供快捷、持续、礼貌且符合标准的服务。 Ensures services provided by associates are always available and are always carried out to define standard with the utmost efficiency, consistency and courtesy as detailed in the Departmental Operations Manual.

根据凯悦会议宴会标准回答所有电话询问、处理电邮询问、准备提案和合同、主持酒店参观活动、策划议宴会、创建会议宴会确认单、执行并跟踪会议宴会。 To follow all Hyatt Events Standards for answering phone enquiries, handling email enquiries, preparing proposals and contracts, conducting Hotel Tours, planning Events, creating Event Confirmations, Event execution and Event follow-up. 根据凯悦的政策和程序维护酒店全部销售协议、合同和报价的完整记录。 To maintain complete records of all sales agreements, contracts and quotes for the hotel as per Hyatt's Policies & Procedures. 与会议宴会销售团队一起，负责将所有电话询价转变成直接收入。 Together with your Event Sales Team, to be primarily responsible for converting all incoming leads. 实施电话销售活动，以发现新的商业机会。 To undertake telemarketing activities to identify new business opportunities where required. 始终履行凯悦品牌承诺，提供优越的客户服务。 To deliver the brand promise and provide exceptional client service at all times. 通过拓展销售和升级销售其它设施和服务等途径不断地实现收入增长。 To continuously seek ways to maximize revenues and profits by cross selling and up-selling other hotel facilities and services.

客人进入游泳池/开放区域后，救生员必须在游泳池/水边待命确保一直都在。主要职责是观察水面和泳池内的所有客人并持续留意。救生员不得擅自离岗。如救生员需要承担其他任务或服务，如用餐/或去洗手间休息，救生员须在主管的批准下无缝地寻找可替代同事。 As soon as a guest enters the swimming pool / open water, the life guard must stand by at the pool / beach watch tower at all times. The main duty is to observe the water surface and all guests inside the water consistently. Lifeguard should NEVER leave their post unattended at any time. In the event the lifeguard is required to take up another task or services a guest or meals / toilet breaks, the lifeguard must seek a qualified replacement seamlessly with the approval of the Supervisor. 救生员配备了可以执行所有要求的工具，例如口哨、扩音器、对讲机、电话、急救箱、AED设备和水质测试箱。 The lifeguard is equipped with tools to execute all requirements such as a whistle, megaphone, walkie-talkie, telephone, first aid kit, AED device and water test kits. 救生员熟悉区域内的所有紧急按钮，救生设备和技术功能，并有信心协调与所有紧急情况相关的所有任务处理程序。 The lifeguard is familiar with all emergency buttons, life-saving equipment and technical functionalities along the wet areas / beach front and is confident to coordinate all tasks related to all emergency handling procedures. 能够执行泳池管理须知。礼貌地劝阻游泳者不要潜水、奔跑，劝离不游泳者离开泳池区域。 Able to implement swimming regulations. Politely discourage swimmers from diving, running, pushing Non-swimmers into the swimming areas. 根据当地法规要求，如果两个或两个以上的救生员同时值班，应有明确的工作分工，明确的责任并互相帮助。发现溺水者应立即从水中救出，不可拖延！ According to the local regulation requirement, if two or more lifeguards are on duty at the same time, they shall have a clear division of workplace, clear responsibilities and help each other. Those found to have drowned should be rescued immediately from the water without delay. 完全灵活，并适应在Spa或其他任何部门的不同部门轮换和酒店部门分配。 To be entirely flexible and adapt to rotate within the different sub departments of the Spa or any other Department of the hotel as assigned. 执行泳池开放和关闭流程。 To perform opening and closing procedures. 确保工作场所和周围区域保持清洁并井井有条。 To ensure that the Place of Work and surrounding area is kept clean and organized.

履行清洁及服务客房的日常职责，确保客房的清洁达到凯悦品牌标准。 Performs routine duties in the cleaning and servicing of guest rooms ensuring the cleanliness meet Hyatt Brand Standards. 根据酒店政策和客房部规定使用和管理钥匙。 Use and control hotel keys according to hotel policy and Housekeeping principle. 与客人和同事保持基于良好工作关系的接触。 Maintains positive guest and colleague interactions with good working relationships. 灵活并适应在房务部内的部门及其它部门的轮换工作。 Be flexible and adapt to rotate within the different sub departments of the Rooms Division or any other Department.

确保遵循品牌承诺并始终提供优异的对客服务。 Ensures the delivery of brand promise and provides exceptional guest service at all times. 适当时为其他部门的内部客人提供优质服务。 Provides excellent service to internal customers in other departments as appropriate. 礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. 与客人和同事保持基于良好工作关系的互动接触。 Maintains positive guest and colleague interactions with good working relationships. 与客人建立并保持良好的客户关系。 Establishes a rapport with guests maintaining good customer relationships.

【岗位职责】 1、 负责做好前厅部的日常工作，负责处理酒店对外的一切客务工作。 2、 直接向营销总监汇报，贯彻执行营销总监下达的管理指令，负责落实前厅部的各项销售计划和营业方案。建立良好的宾客关系，重视客人投诉和VIP接待工作。 3、 督导、控制前厅部的各项接待活动，严格按接待标准，规范和程序接待各种宾客；协调好客人的住宿，会议等事项。 4、 检查和督导所辖各小部的日常工作及服务质量。 5、 对管辖各小部下达工作任务并指导、落实、检查、协调、沟通。 6、 掌握房间预订情况，密切关注客情。 7、 负责沟通本部与酒店其它各部门的联系。 8、 检查和考核前厅各岗工作人员的工作表现。 9、 初审下属部门有关人事安排的申请，包括：入职、离职、辞退、晋升、降职、调动、奖惩、合同、培训等，并负责办理有关手续。

【岗位职责】 1、负责酒店工程部的日常管理工作，确保酒店设施设备的正常运行和维护 2、制定并执行酒店设施设备的年度、季度、月度维护计划 3、监督和指导工程部的文书工作 4、确保维修和保养工作的高效完成 5、负责酒店节能降耗措施的制定与实施，降低运营成本 6、处理突发性设备故障，及时组织抢修并制定预防措施 7、协调与其他部门的沟通与合作，确保酒店运营顺畅 8、负责工程部员工的培训与考核，提升团队专业技能和服务水平 9、定期检查酒店设施设备的安全性能，确保符合相关法规和标准 10、完成总经办要求的其他工作 【岗位要求】 1、具备酒店工程管理相关经验，熟悉酒店设施设备的运行与维护 2、掌握机电、暖通、给排水等专业知识，能独立解决技术问题 3、具备较强的组织协调能力和团队管理经验 4、工作细致认真，责任心强，能承受较大的工作压力 5、具备良好的沟通能力和应急处理能力 6、持有相关职业资格证书者优先考虑

职位描述 负责自营的经济型酒店全面经营管理。 职责描述: 1、负责酒店全面經營管理; 2、负责制定及实施酒店的经营预算; 3、负责酒店各项管理体系的建立，完善相关规章管理制度。 任职要求: 1、大专以上学历，旅游、酒店管理等相关专业优先; 2、具有5年以上酒店營銷經驗; 3、具港澳地區酒店管理經驗優先; 4、熟悉酒店各部门服务工作及管理流程,具有较强的沟通、协调能力以及团队建设能力。

【岗位职责】 1、负责根据部门年度工作计划制定年度公关宣传计划并督导部属制定相应的工作计划和目标。 2、制定并完成销售任务，并督导部属完成相应的销售任务。 3、负责与OTA合作商的日常沟通工作。 4、根据酒店各项经营活动的需要，做好公关宣传的创意，方案制定和实施工作。 5、负责酒店各类宣传品的图文、拍摄、撰写、编辑、翻译工作。 6、负责收集、整理酒店行业日常经营及特别营业推广的广告宣传资料，加以分析和借鉴，保持宣传创意的推陈出新。 7、做好酒店公关宣传活动资料、文件、图片、音像材料的档案管理工作。做好各种报刊、杂志、涉及酒店的文献资料的剪辑、归档工作。 职位要求： 1、 大专或以上学历，市场营销、酒店管理或相关专业； 2、 具有五年以上市场销售经验，能够识别、确定潜在的商业合作伙伴，熟悉服务行业市场发展现状； 3、 有优秀的销售技巧，较强的销售策划能力和运作能力； 4、 有良好的公关能力，面对复杂的工作有良好的决策、判断能力； 5、 有良好的抗压能力，积极乐观、工作主动。

该职位为全国重点城市招聘岗位。 职责描述：  负责酒店全面日常运营管理；  负责与政府等相关部门的沟通与协调工作；  负责酒店日常营收、成本控制、财务、人事相关工作等；  负责所管辖酒店的日常销售工作及销售任务的完成；  负责与公司人事部、培训部、员工规划与发展部共同完成所管辖酒店的人员招聘、培训及员工关怀工作。   任职要求：  全日制大专、本科及以上学历，工作年限8-20年为宜；  5年以上国际或国内知名连锁酒店同等岗位经验或星级酒店管理岗位经验；  丰富的酒店运营和管理经验，扎实的酒店基础业务能力，较强的沟通表达、逻辑思维能力；  认真负责，有责任心、事业心及敬业精神；  可接受区域内短期派遣。