工作地全国 Job Title:                 GENERAL MANAGER 职称:                        总经理 Department:           Executive Office 部门:                        行政办公室 Immediate Supervisor:     Vice President of Hotel Operations 直接上司:                           中国区酒店运营副总裁   JOB SUMMARY: 职位简介: RESPONSIBILITIES: 职责   1      Hotel Pre-opening              酒店筹开业 For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included: 总经理在开业前阶段，为新酒店的开业准备提交全面开业前所有预算计划及支出，制定包含各部门各阶段的详细行动计划的筹开计划总表来满足酒店的顺利开业。其他工作，包括： l  Assist in supplying and maintaining all licenses and permit requirements l  协助提供和维持所有的执照和许可证要求 l  Prepare charts and reports on work progress of constructions exterior and internal décor installations. l  准备图表和对建筑的外部和内部设施的工作进度报告 l  Prepare the schedules of recruitment’s and staff training plans. l  准备计划招聘和员工培训计划 l  Produce timelines and action plans on services to be rendered at different stages. l  提供不同时间段的服务时间表和行动计划表 l  Submit a pre-opening budget for showing the proposed expenditures to be made l  递交开业前预算显示该支出是由 l  Remuneration package of executives who are under the employment of pro-opening period. l  拟定开业前的高管薪酬支持体系 l  Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements. l  制定员工招聘和培训费用补贴，销售和营销推广方案，或任何其他的庆祝活动开幕前要求开放 l  Prepare a purchasing plan on operating equipment and utensils required initially. l  初步准备采购计划的操作设备和用具 l  Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel. l  联络供应商，协商合适的清洁，维护费用，保证害虫灭绝，酒店安全和其他商品及服务在酒店运营时的所需 l  Provide standard pre-opening accounting setup and services. l  提供标准的开业会计设置和服务 l  Prepare and establish a set of operating policies/procedures, operation and training manual. l  准备建立一套标准的经营政策/程序，操作和培训手册 l  Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel. l  制定国际和国内的销售和市场推广计划，包括广告、公共关系和其他程序的安全业务和酒店预订等 l  Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package. l  制定的组织图，编制员工手册、工作时间表、补偿机制及薪资 l  Recruit initial staff and implementation training program. l  实施员工招募及培训计划 l  Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises. l  洽谈和特许权，许可证管理的处所内，承租人，收货人和其他用户的酒店设施。   2. Hotel Daily Operations     酒店日常运营   l  Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues. l  保持与酒店业主和谐的工作关系，以持续地保持业主方对酒店管理公司的承诺的遵循。按照管理会议需要，定期参加业主和管理公司的指导方针会议。保持积极的态度，与管理公司和其他酒店的业主和上级，同事保持良好的沟通。 l  Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved. l  保持酒店的顺利运作，包括管理和执行的政策和程序，建立和监测酒店的整体目标。每天例行抽查酒店客房，以保证及时的维修和服务达标 l  Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.  And control the operating service standards to meet the expectations of both guests and owners.  Established operational objectives and action plans with time frame towards achieving goals.  l  紧密监督酒店计划及设置目标。为追求利润最大化以及最大限度地降低运营成本，控制服务标准流程，满足顾客及业主的期望，并建立业务目标和时间框架来实现酒店的运营目标 l  Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.  Make closely monitoring on departmental performance from time to time. l  监督和审查的所有人力资源部员工活动，如员工激励计划，员工的发展和培训计划，对员工的工作效率高等优点，最大限度地提高员工的士气，以降低员工流动率。确保服务的效率，有效的团队合作和管理人员的责任。紧密监测部门绩效表现 l  Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales. l  隔周审查财务部门报表及部门主管表现，根据报表数据改变营销计划及制定新的财务指导。协助销售及营销部门制定的销售目标，增加收入，包括客房及餐饮销售 l  Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours. l  建立饭店定位及经营经验，具有有效的市场营销和销售技巧，进行市场研究，营销策略和酒店促销。尽可能亲自处理所有的投诉都尽可能回答所有酒店的对应关系，并在24小时内进行有效行政答复 l  Produce and send the required monthly reports to the owners and with a copies sent to Management Company: ----Monthly manager’s report ----Month-end financial statements package ----Sales/marketing promotional plans l  向业主公司及酒店管理公司制作并提供所需的月度报告： -----每月经理报告 ----月末财务报表 ----销售及营销推广计划   JOB REQUIREMENT任职要求 l  Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience; 具有至少15年酒店业高星级酒店工作经验，并有独立运营或市场拓展经验； l  Good professional knowledge and good individual work ability; 良好的职业素养和独当一面的工作能力； l  Good responsible attitude, dedication and integrity; 高度的责任心、敬业精神及诚信态度； l  Good interpersonal, communication and negotiating skills; 良好的与人交流、沟通和谈判技巧； l  Be good at analyzing skills and problem solving skills; 精于分析问题、专于解决问题； l  Be good at team and quick decision, and be accountable decision-marking; 善于团队管理，用于果断决策，敢于承担责任； l  Good managing change ability and professional level; 具有较强的应变能力及资深的专业水平。 l  A pleasant personality; 性格开朗、亲和力强； l  Adaptation and accept the frequency business trip; 吃苦精神强，适应非常规的出差工作性质； l  Aim higher.        勇于进取创新，不断挑战目标。

岗位职责 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系，树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1、 本科及以上学历，相关管理专业。 2、 从事五星级及以上酒店工作经验10年以上，同岗位5年以上。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

【岗位职责】 经营方面 1、全面负责酒店的经营管理； 2、负责制定酒店的经营预算和决算，提出更新改造和运营计划； 3、落实酒店年度财务预算，向各部门下达年度工作指标，并监督执行； 4、负责带领团队实现酒店的各项营业收入指标和利润指标； 5、有效控制人力、食品、能耗等各项成本的支出； 管理方面 1、建立、健全酒店的组织管理系统，使之合理化、精简化、高效化； 2、做好酒店机构设置、员工编制及重要人事变更； 3、优化团队管理，指导培训工作，培养人才，提高整个酒店的服务质量和员工素质； 4、负责酒店资产的管理和维保工作； 5、做好酒店安全生产管理工作； 对外关系 1、负责做好酒店与各界人士的公共关系，树立酒店良好形象； 2、主导行业内相关媒体及销售平台的维护，进行合理有效的酒店宣传，并获得较好的市场评分； 【岗位要求】 1、全日制本科学历，管理类相关专业； 2、从事外资酒店工作15年以上； 3、拥有外资酒店总经理或副总经理岗位工作经验； 4、年龄45周岁以下，身体状况良好； 5、熟悉酒店各部门运营、服务及管理流程； 6、具有敏锐的商业触觉及市场洞察力，善于审时度势，制定酒店发展战略； 7、具备强效的执行力、协调能力、创新能力和危机处理能力； 8、具备较强的沟通、计划、决策和综合判断能力； 9、善于团队建设和企业内控； 10、拥有良好的英语阅读能力和口语沟通能力； 11、具有良好的敬业精神和职业道德操守，责任心及原则性强，正直、公正、廉洁自律； 12、能与投资人保持良好的关系，处理并解决好投资人对酒店经营管理的诉求； 13、有政务接待或大型会议接待经验者优先； 14、有江浙沪国企、央企背景酒店工作经历者优先；

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科以上学历，相关管理专业。 2、 从事国际品牌酒店工作10年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 可以使用英文作为工作语言。

岗位职责 1、在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、审定酒店的市场营销方案，不断开拓市场。 7、提高酒店的管理水平、服务质量。 岗位要求 1.具有同等职位工作经验 2 从事酒店工作8 年以上，具有5年以上酒店前厅，餐饮，客房等岗位管理经验，有酒店筹建、开业经验优先。 3 熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力,事业心强。

【岗位职责】 1、在总经理带领下，负责酒店的日常经营管理工作，对各项经营管理指标负责。 2、提出酒店的经营管理思路，协助确定酒店年度经营计划，并指挥落实。 3、协助建立健全酒店内部管理系统、运行机制及各项规章制度。 4、协调各部门关系。 5、研究市场发展趋势，协调制定酒店各服务产品价格体系。 6、审定酒店的市场营销方案，不断开拓市场。 7、提高酒店的管理水平、服务质量。 【岗位要求】 1 旅游、酒店管理专业为佳。 2 具有酒店前厅，餐饮，客房等岗位管理经验。 3 熟悉酒店各营业部门的服务及管理流程，善于成本控制。 4 具有良好的协调沟通、管理和团队建设能力。 5 具有同等职位工作经验。

Job Summary 职位简述 He/she will implement, lead and manage the entire resort Food & Beverage operations and to achieve the highest standards. He/she will abide with the instructions and laws issued by the Chinese authorities, HACCP requirement and company’s set standards whichever is higher in connection to food handling, hygiene and food storage. 贯彻、领导并执行全酒店所有的餐饮运作，并使其达到最高标准。关于食品操作、卫生及储存等问题必须遵守中国法律法规、食品卫生安全要求及酒店相关规定。 Key Duties and Responsibilities 主要义务和职责 § To actively contribute to the successful achievement of the organizational goals § 为达成公司的经营目标而积极努力地贡献自己的力量 § To maximize productivities for all the food and beverage outlets § 使所有餐饮点的生产达到最大化 § Oversee the whole resort kitchen operations § 监管整个酒店餐饮的整体运营 § Ensure proper hygiene and sanitation in the work place § 确保工作场所的食品安全卫生环境 § Adequate stocks of working materials, inter–department coordination and training § 工作材料有充足库存，部门内的协调和培训 § Carry the full responsibility of the operating equipment including its inventory levels § 对餐饮运作设备全权负责，包括盘点 § Abides with the instructions and laws issued by the Chinese authorities in connection to food handling, hygiene and food storage § 遵守中国有关机构关于食品处理，卫生安全和食物储存等方面的法律法规 § Develop realistic action plans aimed to introduce and improve service, procedures and working methods § 制定切实可行的计划来提高餐饮部的产品、工作方法和流程等 § Maintain an excellent reputation in the eyes of the public, owners, management, guest and staff § 在公众、业主公司、管理层、客人和员工眼里都维持良好的形象

岗位职责： 1. 负责酒店经营管理，带领团队完成各项经营目标； 2. 编制经营规划，制定营销策略,组织实施； 3. 优化制度和服务规程，贯彻落实，促进管理绩效提升； 4. 分析财务报表，完成各项财务预算指标； 5. 优化服务品质标准，打造一流服务口碑； 6. 基于酒店定位，打造奢华品牌形象； 7. 打造优秀管理团队，增强团队凝聚力。 任职要求： 1. 本科及以上学历，相关管理专业； 2. 高端酒店工作15年以上，6年以上国际品牌联号酒店管理经验； 3. 至少有2家及以上国际品牌酒店总经理任职经历； 4. 熟悉酒店各部门服务及管理流程，市场营销管理背景优先； 5. 善于管理和经营团队，事业心强，有品牌意识； 6. 具有较强的领导能力和组织协调能力； 7. 具有敬业精神，正直、公正、廉洁自律； 8. 有英语口语沟通及英文报表阅读能力。 （备注:接受集团派遣至旗下成员酒店）

岗位职责： 1.负责集团公司旗下酒店资产及运营管理工作（包括不限于麦穗品牌、麦壳天香品牌、麦壳时光品牌、创意公司项目、农旅项目及出租业务）。 2.根据集团公司下达的年度目标任务，完成酒店管理公司经营、管理目标；负责所属酒店年度经营目标的制定，监督年度经营目标的落地执行情况。 3. 建立酒店管理公司运行机构机制，制定、组织实施并监督执行酒店管理公司各项制度及工作流程、健全酒店管理企业管理体系。 4.负责所属酒店项目成本收益测算，筹建期、运营期等全周期酒店项目管理和落地。 5.把控酒店品牌产品标准、运营特色、造价标准、品牌推广、物资标准、设计标准、市场的定位等。 6.与社会各界建立并保持良好的公共关系，推动品牌和价值宣传措施，树立酒店品牌形象。 7.完成公司交代的其他事项。 任职资格： 1.学历及执业资格：大学专科及以上学历，酒店管理、营销管理、市场管理等相关专业。总经理要求具备10年以上知名星级酒店全面管理经验，具有管理酒店集团或国际品牌酒店管理经验工作经历的优先。 2.工作经验：45周岁及以下。具备丰富全面的酒店运营经验，熟悉酒店餐饮、客房、宴会等运作模式，熟悉酒店行业规定和评级流程；具备较强的酒店全面运营管理能力、市场敏锐度，极强的营销意识。 3.素质要求：形象良好，抗压能力强。具有较强的沟通协调能力、人际交往能力。具有较强的责任感，具备较强的领导力和团队合作精神。

职位描述及岗位职责： 1. 根据公司战略负责北上广深等区域的总部企业的会议大客户的开发及扩展工作，执行销售计划并完成相应的业绩指标。 2. 负责国内总部企业会议大客户的合作开发，管理合作模式及商务洽谈及落地执行。 3. 持续跟踪大客户，维护客户关系；敏锐抓取、深入挖掘客户需求及痛点并进行深度开发和反馈工作。 4. 有效精准把握会议组织者及客户关键人要求及偏好，建立客户项目档案。 4. 搜集并分析竞对信息，形成有效反馈并制定策略及落实。 5. 管理并参与大客户线上会议预定招标工作并推进落地。 6. 维护及增进已有客户关系，具备和客户企业高层沟通的能力，可以为客户提供专业的咨询与服务。 7. 通过开发新客户，稳定老客户，以力争达到所确定的线上、线下销售收入目标。 8. 向集团CEO定期直线汇报。 9. 熟悉自己客户分类情况及客户的需求特点和主要竞争对手。 10. 带领BD团队在销售拜访的活动中，按照集团要求进行线上客户档案编写及维护工作。 11. 积极地传播企业品牌及服务信息，在负责的区域内营造企业的知名度。 12. 承担工作并完成销售目标。 任职要求：   1. 具备3年及以上集团大客户开发总监经验。 2. 优秀的商务谈判能力，具备主导重大商业合作的视野与能力。 3. 丰富的客户管理经验，具有成熟的商务方法，丠挖掘客户需求和痛点并解决的商业嗅觉。 4. 具有国际、国内五百强企业相关资源人脉这优先。 5. 大专以上学历 6. 了解合同法、企业法以及有关法规。 7. 有较强的的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。 工作地点：上海

岗位职责： 1、坚持开源节流的方针，严格控制整体经营成本，制定财务和运营计划并监督执行情况，支持度假世界和运营部门总体目标；制定年度预算和业务规划；完成经营业绩指标为主要业绩考核标准。 2、监督销售计划的制定与执行以及收益管理工作，提升营业收入、平均每间客房收入和入住率；根据对市场变化的预测和分析，及时调整销售策略，制定战略性的销售方案，拓展更多市场机会以最大程度的获取客房收入及利润。 3、监督服务质量，确保为所有客人提供最优质的服务和无比的关怀，这包括及时对客人的要求予以回应和有效处理客人的投诉等顾客满意度的问题。 4、负责制定所管理部门的组织架构，提升管理团队业务素质及管理能力，加强部门间分工协作，推进各项工作目标的达成。 任职要求： 1、本科以上学历、18年以上五星级酒店工作经验。 2、熟悉海南本地市场，有同等星级工作经验优先。 3、极强的资源整合和运用能力，具有良好的职业道德及素养。

岗位职责 1.在销售总监的指导下开展销售活动。 2.拓展业务，开发新客户和和维护公司客户。 3.分析市场趋势，应对市场变化，与销售部门一起实施计划，完成营销目标。 4.积极地传播产品信息，在负责的市场内营造酒店的知名度。 5.建立并维护客户在酒店账户的档案，协助销售总监维护销售档案系统。 岗位要求 1.大专以上文化程度，三年以上同岗位工作经验。熟悉酒店领域的销售工作。 2.在当地有一定的客户群。 3.有较强的团队合作意识，及强的团队领导能力。 4.具有一定的外语水平，能够阅读预定函电并进行接待服务。 5.熟悉公关营销部的业务，能协调各岗位的工作。 6.具有一般的公关和社交能力。

1、年龄45周岁以下，净身高170cm以上，五官端正，为人诚恳，具备良好的沟通协调能力，普通话标准，有C1/C2驾照； 2、大专以学历或同等学历，具备二年以上高端家庭总管家工作经验，有丰富的团队管理经验； 3、具备餐饮配菜能力，具备宴会服务管理能力；掌握一定的餐饮健康饮食知识，有营养师证最佳； 4、懂得家庭健康管理，以往服务中有健康管理经历； 5、可住家，周休一天。

职位描述： 1. 制定菜单和标准工作流程，并确保所有厨师都遵守这些标准。 2. 确定所有菜单的采购规格和预算。 3. 安排和协调部门内部同事工作。 4. 定期进行检查，对菜品及服务质量、食品外观、生产和服务区域、设备的清洁卫生以及员工仪容仪表负责。 5. 编写所有报告。 6. 保持对所有公司政策/服务程序/标准的全面了解和遵守。 7. 具备厨房管理的工作知识。 8. 确保厨房所有工作符合食品卫生标准。 9. 完成领导交代的其他工作。 岗位要求： 1. 8-10年亚洲菜烹饪经验。 2. 至少5年在类似餐厅担任行政总厨/主厨的经验。 3. 计算机技能良好，熟练使用厨房各种设备。 4. 能创新菜品。 5. 工作时间灵活。 6. 保持学习新技术的热情。 7. 可以保持统一的高标准。

We are looking for a Executive Assistant Manager - F&B/Director of Food & Beverage 我们在寻找一位具备以下特质，并可独立承担相应岗位职责的行政副总经理 - 餐饮/餐饮部总监人选： As a Executive Assistant Manager - F&B/Director of Food & Beverage, we rely on you to: 作为行政副总经理 - 餐饮/餐饮部总监，需承担以下主要工作职责： Improve and Optimize the profitability of every outlet 提高各餐厅的盈利能力； Plan the yearly theme, events and activities 策划年度主题、项目和活动； Take responsibility for branding, revenue and management of Food & Beverage staff 负责品牌推广、收益及餐饮部员工管理； Take responsibility of all Food & Beverage-related contracts, inclusive of but not limited to outlets, performers and suppliers 负责所有餐饮相关的合同，包括但不仅限于门店、执行者和供应商； Enforce the implementation of food safety programs throughout the entire division 在整个部门执行食品安全计划。 We are looking for someone who： 候选人应具备以下特质： Minimum 1-year in similar capacity and business model in 1st tier city in Executive Assistant Manager - F&B/Director of Food & Beverage position 1年以上同类型酒店EAM-F&B/DOFB工作经验，一线城市商务模式 Familiar with Shenzhen market, understand local food culture and market trends 熟悉深圳市场，了解当地餐饮文化和市场趋势 Good market insight and analysis ability, performance oriented 良好的市场洞察能力和分析能力，业绩导向 Leadership, Communication skills, Teamwork 领导力、沟通能力、团队合作 Communicates and writes with fluency in English and local language(Cantonese if possible) so as to host global guests. 能用中英双语流利的沟通(可略懂粤语)和书写,为全球客人提供良好的服务以及处理英文文书工作 Strong engagement with guest and colleagues, responsive to the needs and act faster, strong execution ability 与客人和同事保持良好的沟通，及时响应需求，行动迅速，执行力强 Good interpersonal skill, recognize and develop potential 良好的人际交往能力，发现并开发自己的潜能

As a Director of Sales & Marketing, we rely on you to： Analyze and study market trends and set targets accordingly To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge Examine monthly reports and sales forecast reports to analyze current and potential marketing trends. Meanwhile coordinate various activities to increase revenue and market share, and monitor progress to ensure performance meets or exceeds established revenue plans To manage all sales strategy, tactics, and action implementations in order to create a strong and disciplined sales team who achieve their sales goals Train and motivate employees of sales and marketing department to achieve hotel revenue targets. Ensure everyone have access to the necessary information, market data, various tools and equipment to fulfill their job responsibilities Establish and maintain contact with key customers and external stakeholders to increase business volume, including room sales, catering sales, and banquet services Supervise various marketing activities and maintain hotel image To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests To make sure Sales associates work in a supportive and flexible manner with other departments   We are looking for someone who: Has a passion for Sales and Marketing At least 3 years similar working experience in international hotel brand Excellent administration skills, interpersonal skills and problem solving skills Proficiency in English, in both oral and written Strong team spirit and communication skills Able to engage in a friendly and professional manner with business partners and customers

SCOPE The overall scope of this role is to safeguard the hotel assets and financial resources and ensure that these are utilized to maximize operating results. OVERALL OBJECTIVES To provide timely and accurate information and work together with the executive team in order for the hotel to run profitably and within the legal and corporate guidelines to maximize the use of the resources available and maintain a control over revenues and costs and help ensure that the hotel objectives are met.  The job of Director of Finance is executed satisfactorily when: All local and corporate guidelines and deadlines are met. High forecast accuracy is achieved consistently. Senior Management is provided with timely and accurate financial information. Hotel fully operates under the terms of the Management Agreement. Insurances are up to date and in compliance with local and corporate regulations. At Kempinski, Talent Development is a management responsibility and consequently an integral and important part of our Managers’ daily activities.    The Director of Finance fulfils their role as a Talent Development Ambassador when: They actively support and implement Talent Development initiatives as a part of their daily activities. They identify Training talents in their department and throughout the hotels as per below definition and actively support their career development. They support and initiate transfer, cross exposure and task force assignments for their team. They personally conduct TTTTs with their team on a regular basis and take personal interest for their talents’ development plans. They recruit and select potential talent according to the Company’s current and future hotel, regional and worldwide needs including conducting interviews for positions in their department and their region. MAIN RESPONSIBILITIES Responsible for following and understanding all Kempinski Policies & Procedures.  Responsible for behaving in a professional and harmonious manner and following the Kempinski code of conduct. Responsible for understanding and following the terms of the Management Agreement.  Responsible for supporting, mentoring and developing the finance staff.  Responsible for supporting and encouraging training of all staff in financial matters . Responsible for developing the annual business plan together with the General Manager and Executive Committee.  Responsible for conducting monthly P&L meetings.  Responsible for monitoring and controlling all revenues and expenses and making the corresponding recommendations when needed.  Responsible for reviewing the cash position of the hotel in order to optimize the use of funds.  Responsible for preparing and submitting the quarterly self assessment report.  Responsible for preparing and submitting an accurate monthly forecast. Responsible for reviewing and signing the Balance Sheet reconciliations monthly.  Responsible for ensuring the preparation of the accurate and timely monthly financial report. Responsible for being the contact for the auditors and act upon recommendations in the audit report.  Responsible for continuously searching for new business opportunities to benefit the hotel.  Responsible for the control environment within the hotel.  Responsible for keeping and safeguarding all contracts, lease agreements, licenses, insurance policies and all legal and financial documents.  Responsible for maintaining good relationships with the hotel owners/representatives as well as external partners.  Responsible for communicating with the General Manager on any discrepancies or other potential problems. Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

OVERALL OBJECTIVE The HR Director supports the General Director in all decision relating to strategic, organizational, and operational people matters for a luxury hotel property. The role helps to drive organizational performance on the objectives of Quality (through effective recruitment, development, and engagement of capable and motivated team members), Performance (through robust performance management, reward and recognition), and Compliance (through compliant and efficient HR Operations, policies & procedures). MAIN RESPONSIBILITIES As a Business Partner to the hotel's General Director and trusted advisor to the management team, support the delivery of the ambitious business objectives of the hotel by locally delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, ensuring effective performance management, supporting organizational design and workforce planning, and ensuring efficient and compliant HR operations. Support and coach the leadership team in any organizational and people topics, to help them achieve their guest service and business objectives. Maintain and develop a strong employer brand in the local market and beyond, implement effective and innovative search and selection for senior as well as volume recruitment through a variety of sources, as well as an effective onboarding process. Drive strong colleague engagement through employee communication and creative activities and events, and ensure proactive follow up on engagement survey results and ongoing feedback, handle staff grievance issues proactively. Understand the competitive positioning of the hotel as an employer in the market and create appropriate compensation & benefits structures based on market and internal benchmarking. Plan and implement an annual budget and manning guide, following up closely on personnel costs, and preparing local management reporting as well as corporate reports. Ensures that corporate and local policies & procedures are communicated and implemented. Ensure an efficient and compliant HR administration according to Kempinski standards and local requirements, including supervision of internal and external payroll services. Ensure compliance with local labour and immigration law and handle any legal issues including staff disciplinary actions. Effectively lead the HR team including recruiting, HR administration, and staff accommodation functions. Implement global performance management and talent management and succession planning processes, and follow up on the development and mobility of internal talent, including effective management of promotions, transfers, cross-trainings and task force assignments. Project manage the roll-out of new global initiatives at the hotel and contribute to the design and implementation of new tools, e.g. HR information system. Additional responsibilities and tasks can be added at any time according to the needs of the business. FUNCTIONAL COMPETENCIES: (All Must have) HR professional with a proven ability to successfully manage efficient and compliant HR operations including HR administration & payroll, and where applicable, staff facilities (such as accommodation) Ability to implement robust processes for recruiting, identifying and developing talent, managing performance, and delivering an engaging employee experience Ability to deliver a strategic HR agenda based on business objectives and competitive positioning HR advisory capacity for senior Directors in matters relating to their teams and organization Experience with budget and workforce planning Understanding of local labor and immigration law and local policies, regulations, and market practices Computer literacy (Excel/Power Point/Word), ideally including experience with HR information systems (Oracle, SuccessFactors) PERSONAL COMPETENCIES: (All Must have) Leadership skills, as a functional leader for HR and as member of the ExCom group engaging with all Directors and staff and having a strong impact on organizational culture Strong planning and organizational skills Effective communication and listening as well as counselling skills Ability to engage, influence, and build relationships with a variety of internal and external stakeholders Role model for integrity ensuring fair and transparent processes at all times and inspiring trust Where there is a multicultural team: working effectively in a diverse cultural environment (ideally having lived on different continents) Ability to deal with ambiguity and diplomacy Problem-solving and analytical decision-making ability and results focus Passion for hotel operations and identification with the brand’s core values as a luxury services provider

岗位职责 1.做好酒店的经营管理，完成管理工作。 2.建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3.负责实现酒店的营业收入指标和利润指标。 4.负责制定酒店的经营预算和决算，并提出相关计划。 5.落实酒店的年度财务预算，向各部门下达年度工作指标。 6.负责做好酒店与各界人士的公共关系,树立酒店良好形象。 7.指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1.运营背景出身。 2.本科以上学历，相关管理专业。 3.从事国际品牌星级酒店工作10年以上，具有8年以上相关高层管理工作经验。

岗位职责：  1、全面负责酒店的销售业务，完成公司下达的经营指标任务；  2、负责酒店产品推广，寻找新的经营机会，完成公司组织的销售任务；  3、负责开拓新的市场渠道，如旅游公司、政府单位、酒店同行等；  4、负责酒店经营产品的推广，如宴会、会议、餐饮、客房等；  5、负责建立、维护与客户的长期合作关系；  6、如因业务需要，可适度出差。  7、长三角、北京等地会议资源丰富优先，高端酒店行业销售管理经验优先。    岗位要求：  1、大专及以上学历；  2、10年以上酒店营销相关岗位工作经验，既有成功的案例和辉煌的业绩记录；  3、善于销售团队搭建与管理，有丰富的团队建设、管理、培训、激励等经验；  4、有良好的沟通能力、营销能力、公关能力和市场分析、判断能力；  5、有良好的职业道德和操守；  6、可接受出差。

We are currently looking for a Director of Sales & Marketing to join our Sales & Marketing team. As a Director of Sales & Marketing, we rely on you to * Analyze and study market trends and set targets accordingly * To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge * Examine monthly reports and sales forecast reports to analyze current and potential marketing trends. Meanwhile coordinate various activities to increase revenue and market share, and monitor progress to ensure performance meets or exceeds established revenue plans * To manage all sales strategy, tactics, and action implementations in order to create a strong and disciplined sales team who achieve their sales goals * Train and motivate employees of sales and marketing department to achieve hotel revenue targets. Ensure everyone have access to the necessary information, market data, various tools and equipment to fulfill their job responsibilities * Establish and maintain contact with key customers and external stakeholders to increase business volume, including room sales, catering sales, and banquet services Supervise various marketing activities and maintain hotel image * To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests * To make sure Sales associates work in a supportive and flexible manner with other departments We are looking for someone who: * Has a passion for Sales and Marketing * At least 3 years similar working experience in international hotel brand * Excellent administration skills, interpersonal skills and problem solving skills * Proficiency in English, in both oral and written * Strong team spirit and communication skills * Able to engage in a friendly and professional manner with business partners and customers

【职位描述】 The Executive Chef will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Executive Chef is responsible to function as the Production Manager for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully, in accordance with the standard of the hotel and are individually profitable. Led by Executive Chef, the culinary team strives to source the freshest ingredients—local and organic wherever possible—to create authentic dishes and an unforgettable dining experience. 【任职要求】 The successful candidate will meet the following criteria, • In-depth skills and knowledge of all kitchen operations • Ability to instill safety and sanitation habits in all colleagues • Teach colleagues the importance of consistency in preparation and presentation • Coach and counsel colleagues to reflect Hyatt service standards and procedures • Thorough knowledge of food handling and preparation techniques • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds • Previous Executive Chef and Working experience in China is highly preferred • Possess strong leadership, communication, organization and relationship skills. effective in providing exceptional customer service and associate relations, and ability to improve the bottom line • Clear concise written and verbal communication skills in English • Proficient in general computer knowledge • Degree in Hospitality Management or similar • Chinese nationals preferred • Minimum 2 years work experience as Executive Chef, or Executive Sous chef in larger operation.

Be the driving force of the W brand language, personality and Whatever/Whenever promise throughout Rooms Division. 在随时随需推动W品牌代表语言，个性以及随时随需的核心理念。  Implementing company programs and managing the operations of the division in a manner consistent with federal, state and local laws and regulations and Starwood policies and procedures to ensure a supreme level of quality and customer satisfaction. 实行酒店的操作流程。管理部门的流程符合地方法律；万豪的政策程序。展现最高的服务水平以及质量去到达顾客的最大满意度。 Championing internal as well as external Guest Satisfaction Programs/Feedback Portals by creating a world that our guests never want to leave where they are invited into surprising, sensory environments which create not just a hotel experience, but a luxury lifestyle destination. 给顾客创建一个不仅仅是住店的体验，而是一种奢华的生活方式。支持内部和外部顾客满意度的反馈项目。  Implementing programs whereby the Guest Journey is fuelled through a combination of distinct impulses and experiences. 顾客住店过程中给予不同的体验以达到顾客需求和满意度。  Building guest loyalty by our tireless pursuit for the new compelling us to push boundaries and go further. 通过创新和发展进一步建立顾客的忠诚度。  Resolving customer complaints as appropriate to maintain a high level of customer satisfaction and quality. 解决顾客的投诉以确保高水平的顾客满意度以及服务质量。  Implementing emergency organization procedures and training through the management of the Security Talents to ensure appropriate protection for hotel guests, talents and company assets. 与保安部英才一起实施应急培训，确保酒店顾客，英才和酒店资产的安全。  Showing advanced knowledge of the principles and practices within the Rooms Department and hospitality profession, including experiential knowledge for management of people and complex problems. 分享部门相关专业知识和基本原则，包括管理英才以及处理问题的经验。  Promoting cooperation across departments in order to increase operational effectiveness and to deliver a seamless service consistently between departments. 作为提高对客的服务质量，促进跨部门的合作并且提供无缝服务。 Inspect and evaluate overall condition and cleanliness of the property. 检查和评估酒店的总体清洁情况。

港中旅酒店有限公司所属酒店（外派项目）现诚聘总经理5名， 工作地点为全国各地 ，具体要求如下：  1、具有10年以上酒店行业工作经历，四/五星级酒店总经理职位3年以上； 2、酒店管理及相关专业本科以上学历； 3、45周岁以下，身体健康，性别不限，户籍不限； 4、愿意服从公司调遣； 5、为人正直，工作认真，具备一定的领导能力。