职位描述及岗位职责： 1. 根据公司战略负责北上广深等区域的总部企业的会议大客户的开发及扩展工作，执行销售计划并完成相应的业绩指标。 2. 负责国内总部企业会议大客户的合作开发，管理合作模式及商务洽谈及落地执行。 3. 持续跟踪大客户，维护客户关系；敏锐抓取、深入挖掘客户需求及痛点并进行深度开发和反馈工作。 4. 有效精准把握会议组织者及客户关键人要求及偏好，建立客户项目档案。 4. 搜集并分析竞对信息，形成有效反馈并制定策略及落实。 5. 管理并参与大客户线上会议预定招标工作并推进落地。 6. 维护及增进已有客户关系，具备和客户企业高层沟通的能力，可以为客户提供专业的咨询与服务。 7. 通过开发新客户，稳定老客户，以力争达到所确定的线上、线下销售收入目标。 8. 向集团CEO定期直线汇报。 9. 熟悉自己客户分类情况及客户的需求特点和主要竞争对手。 10. 带领BD团队在销售拜访的活动中，按照集团要求进行线上客户档案编写及维护工作。 11. 积极地传播企业品牌及服务信息，在负责的区域内营造企业的知名度。 12. 承担工作并完成销售目标。 任职要求：   1. 具备3年及以上集团大客户开发总监经验。 2. 优秀的商务谈判能力，具备主导重大商业合作的视野与能力。 3. 丰富的客户管理经验，具有成熟的商务方法，丠挖掘客户需求和痛点并解决的商业嗅觉。 4. 具有国际、国内五百强企业相关资源人脉这优先。 5. 大专以上学历 6. 了解合同法、企业法以及有关法规。 7. 有较强的的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。 工作地点：上海

About Club Med A Global Leading All-Inclusive Vacation Group – Since Club Med was founded in 1950 and we created the all-inclusive vacation concept, Club Med has been the world leader on its market, and has developed a resolutely upscale, friendly and multicultural spirit. Club Med boasts 68 resorts located in the most beautiful sites in the world, a cruise ship and Luxury Villas & Chalets and, now more than ever, is associated with dreams and happiness. There are 20,000 Gentle Organizers (G.Os) and Gentle Employees (G.Es) at Club Med, who work in the villages, but also at the Paris, Lyon, Singapore, Shanghai, Rio de Janeiro and Miami headquarters, in the sales offices situated in dozens of countries and in travel agencies. Why work with us? Club Med offers the opportunity to broaden our professional scope in amazing destinations all around the world, and to embrace a unique mindset and lifestyle in a company that has always been purposeful and committed to people and environment. Club Med has always been, and will continue to be, an experience like no other, a life-changing experience. Title: Senior Development Manager Working Location: Guangzhou, China Your opportunity As the Senior Development Manager, you will be responsible for ·        Partnership Development & Contract Negotiation (70%) ·        Project management & Internal communication (30%) How you will contribute ·        Responsibility1: 1.           Convince Owner to invest in Club Med  2.          Negotiation of all legal documents 3.          Maintain the relationship with Owner 4.          Attend concerned conference or event to sourcing projects 5.          Track the TSA fees ·        Responsibility 2: 1.          Conduct identification & feasibility study 2.          Present projects to Asia committee to convince internally the project 3.          Communication internally on the negotiation result and the legal documents 4.          Coordinate with construction team to execute the technique service agreement 5.          Coordinate with Project management team to provide support after the signature of the contracts 6.          Assist to improve the current process or way of working and give contribution to the strategic plan of the company Who you are? ·        Education: Master or Bachelor with solid education in business or hotel industry ·        Experience: Minimum 5 years experiences in hotel development preferrably in Greater Bay Area ·        Knowledge: General knowledge in business (HR, Legal, Marketing etc), Finance, hotel management ·        Languages: Fluent English both in speaking and writing; Chinese as mother language Others: Good computer skill such as all office software including excel, ppt.

Role Purpose The position needs to communicate closely with the global team and in charge of developing customized programs in GC market. Not only responsible for the marketing plan of the hotels and regions, but also have the ability to develop the business. To improve the effectiveness of marketing investment.   Key Accountabilities Support global develop field marketing’s business model to IHG GC market.  Strategic and holistic understanding of the hotels’ PR & marketing needs. Follow their strategy to localization field marketing service in GC, based on GC hotels' need to develop field marketing products & service. Set up the field marketing development plan of GC, led the whole process of project including business model design, product/service design, financial & legal process, and finally sold the product to IHG individual hotel. Guide the hotel to execute marketing activities based on marketing plan. Grows and supports the team with the aim of building a supportive, knowledgeable and commercially savvy team. Ensure that marketing plans are consistent with IHG and brand proposition. Able to work closely with commercial team to develop a sustainable business model. Strive to ensure that the project can break even.   Key Skills & Experiences Other Requirements: Ability of market analysis and planning can complete the marketing plan independently. Excellent communication and coordination skills, able to establish good cooperative relations with business partners. Strong presentation skills. Strong team management ability, able to coordinate team resources to ensure the smooth progress of marketing activities. Strong team development strategy ability, formulate team members' career development plans.

This role will have responsibility for the management of the Hilton Honors loyalty program in Greater China, with a specific focus on increasing member volume and room nights contribution to the loyalty program, facilitating and enabling hotels facing questions regarding the program, designing tactics to increase activities of members, and driving incremental revenues to hotels for rooms, F&B, and beyond. What will I be doing? As the Senior Manager, Loyalty operation Hilton Greater China & Mongolia (GCM), you will be responsible for performing the following tasks to the highest standards: ·       Develop and implement the strategy for Honors loyalty program growth including member acquisition, marketability Occupancy and Hotel engagement plans in Greater China, in partnership with the commercial teams in region and liaison with the global and APAC Honors teams. ·       Support China Hilton Honors program development to achieve regional growth goal, including long term program proposition development, commercial assessment, operation and implementation of China relevant propositions. ·       Drive Honors on-property enrolment, member occupancy, marketability, and activation in partnership with the Regional Operations teams and General Managers across Greater China. Responsible for developing tools, programs, and communication plans to engage and educate China property teams to deliver Honors performance. ·       Optimize Hilton Honors training document and delivery Hilton Honors training to properties and relevant team. ·       Focus on Focus service brand hotels to enhance Hilton Honors training, drive the enrolment, marketability, and member occupancy targets, and help address the key operational challenges and optimize operation process include the system for Focus service brand hotels in GCM.    ·       Work closely with brand management to make sure focus service brand hotels in China ensure consistent delivery of Honors promise. ·       Lead and coordinating IT and system enhancement, required designated continuous effort on problem solving, Hilton internal cross-functional alignments and IT optimizations. ·       Leverage reporting, ad hoc analyses and customer insights studies to develop deep understanding of value members and key customer segments for focus service brand. ·       Serve as point person for Honors related questions to internal partners, teams, and departments. Actively engage stakeholders to help facilitate understanding and education of Honors program to enable better leverage of the program. ·       Loyalty program health monitoring and reporting with action implications. ·       Accountable for the delivery of the Honors budget performance objectives in Greater China. ·       Supervise and manage agencies on project planning and deployment e.g., CRM agencies and marketing service agencies. Direct Reports (if any) What are we looking for? A Senior Manager, Loyalty operation Hilton Greater China & Mongolia (GCM), serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: ·       Minimum education: BA/BS bachelor’s degree. ·       5+ years of relevant experience in Hospitality consumer experience operation ·       Able to analyze financial data in order to make strategic and tactical decisions. ·       Excellent communication ability in both English and Chinese to meet business needs. ·       Strong problem-solving and collaboration skills. ·       Excellent interpersonal skills that build trust and instill confidence in order to motivate and influence others. ·       Strong time management familiarity, as well as organizational skills. ·       Results oriented with a strong mind-set to meet deadlines, achieve goals, and balance multiple priorities. ·       Advanced knowledge of PPT, XLS, and data manipulation and analysis skills. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

职位描述及岗位职责： 1. 根据公司战略负责上海及华东地区总部企业的会议大客户的开发及扩展工作，执行销售计划并完成相应的业绩指标。 2. 负责区域内总部企业会议大客户的合作开括，管理合作模式及商务洽谈及落地执行。 3. 持续跟踪大客户，维护客情联系；敏锐抓取、深入挖掘客户需求及痛点并进行深度开发和反馈工作。 4. 有效精准把握会议组织者及客户关键人要求及偏好，建立客户项目档案。 4. 搜集并分析竞对信息，形成有效反馈并制定策略及落实。 5. 深度参与大客户线上会议预定招标工作并推进落地。 6. 维护及增进已有客户关系，具备和客户企业高层沟通的能力，可以为客户提供专业的咨询与服务。 7. 通过开发新客户，稳定老客户，以力争达到所确定的线上、线下销售收入目标。 8. 向集团大客户开发总经理定期直线汇报。 9. 熟悉自己客户分类情况及客户的需求特点和主要竞争对手。 10. 在销售拜访的活动中，按照集团要求进行线上客户档案编写及维护工作。 11. 积极地传播企业服务信息，在负责的区域内营造企业的知名度。 12. 承担工作并完成销售目标。 任职要求：   1. 具备3年及以上大客户经理、总监销售经验。 2. 优秀的商务谈判能力，具备主导重大商业合作的视野与能力。 3. 丰富的客户管理经验，具有成熟的商务方法，丠挖掘客户需求和痛点并解决的商业嗅觉。 4. 具有国际、国内五百强企业相关资源人脉这优先。 5. 大专以上学历 6. 了解合同法、企业法以及有关法规。 7. 有较强的的语言表达能力，能撰写市场调研报告，具有起草工作计划、总结及业务汇报的能力。 工作地点：上海 其他：可接受兼职。

职责描述： 1、负责公司酒店项目的业务拓展，带领团队完成新项目的寻找与开拓； 2、根据公司发展战略，扩大公司的信息渠道，扩大项目在市场的占有率。积极通过各种渠道收集整理项目信息，安排项目信息整理，跟踪项目，客户回访，挖掘潜在客户资源； 3、负责新项目的SWOT分析与制作； 4、负责开发项目的独立谈判； 5、负责与中介机构的合作关系建立及协议签署； 6、负责组织酒店项目分析会，根据各专业对项目评估结果，完成酒店项目计划书、服务建议书； 7、负责与业主保持良好沟通，关注项目进度，及时反馈跟进。 任职要求： 1. 大专以上学历，有丰富的商务拓展经验； 2、熟悉房地产市场或具备良好的酒店投资人人脉关系，有良好的社会关系、社会资源； 3、有项目独立开发成功经验； 4、良好的沟通、人际交往能力，思路敏捷，敬业负责，吃苦耐劳，富有挑战精神； 5、3年以上开发相关工作经验，能适应出差； 6、此岗位可以异地办公。

What will I be doing?  -          The Senior Finance Training Manager works with FSSC management team to identify and address team members and organizational training needs, to promote a supportive work environment for systematic and continuous learning. -          Motivate and support talent development with tailored in-depth programs as enrichment to skills and knowledge in line with learning and development strategy from GCM Finance Learning & Talent Development Team and FSSC HR team. -          Drive operational excellence through ongoing measurement of training effectiveness and specific performance improvement programs based on analysis of performance gaps and identified training needs. Training Delivery ·       Prepare and maintain standard training manual for every tower team member. ·       Support, engage and inspire team members through effective training programs which are properly planned and prioritized. ·       Conduct training needs analysis on a regular basis and develop customized programs and initiatives to support shared services platform and drive operational excellence.  ·       Demonstrate strong experience in a wide range of learning delivery methods while implement innovative approaches (including facilitator-led workshops, eLearning, webinars, interactive tools / games, and coaching / mentoring sessions) and solutions to enhance learning content, experience, and impact. Talent Development ·       Deliver viable talent development strategy and action plans based on analysis and understanding of FSSC business and talent challenges. ·       Partner with Regional Specialists, FSSC HR team to assess priorities for learning, development, and talent management activities. ·       Develop the framework and deliver the talent development programs to ensure opportunities for all team members reflect personal development plans and support FSSC overall business plan. ·       Maximize individuals’ talent with leadership building and sharpening programs in place, track internal high potential talents with talent review, career, and succession development. Quality Improvement ·       Measure and monitor the effectiveness of training with specific goal setting, assessment, and reflection on a regular basis etc. ·       Monitor the implementation of FSSC policies and SOPs.  ·       Perform monthly dashboard data analysis to identify the root causes to performance gaps and to drive improvement with specific training programs or initiatives ·       Leverage best practices and knowledge sharing among FSSC team members including developing and rolling-out tools, templates, and methodologies. ·       Other duties as assigned What are we looking for? ·       Minimum Education: Bachelor’s degree in a related field or equivalent experience. ·       Minimum Years of Experience: 10 years hospitality finance working experience and minimum of 5 years as hotel Senior Finance Manager (AFC/FM and above), ideally with Hilton experience. ·       People-oriented, willing to foster a positive work environment for all team members. Lead by example, able to inspire and motivate team members. ·       Familiar with Hilton Policies, Procedures and Compliance requirements. ·       Solid knowledge of SUN, OnQ, SCMCheck, HRLink, proficient in Microsoft Office applications. ·       Good presentation and teaching skills. With departmental learning coach experience and TTT certification is a plus. ·       Excellent communication, coordination, and organization ability.

岗位职责： 一、经营管理 1、目标管理:年度、季度、月度目标分解与达成（根据公司战略制定年度运营计划，完成区域内人效指标、成本管控） 2、区域营销方案制定:根据区域甲方需求制定年度营销方案 3、区域数据分析，并改善区域目标，并有效推进与执行 4、根据市场调研报告，分析竞争对手及市场动态，并做出相应调整方案 二、客户管理 1、根据区域内运营情况制定客户维护策略，找准维护侧重点 2、制定年度客户续签计划，并组织实施 3、核心客户管理，与客户达成经营共识 三、团队管理 1、搭班子（团队人才选用育留） 2、践行企业文化 3、增强团队凝聚力，提升团队忠诚度 四、日常管理 1、区域内标准化体系建立与监督 2、区域与二线部门配合与协调 五、业务管理 1、制定年度业务策略 2、制定业务计划并实施，完成年度拓展指标 岗位要求： 第一部分 使命驱动 领导力（以身作则，共启愿景，挑战现状，使众人行，不断激励） 分析判断能力 视野（格局） 平衡协调 成就他人 第二部分 战略能力 计划统筹能力 非人力资源的人力资源管理能力 谈判演讲能力 语言要求：英语良好，日常交流无障碍 工作经验：8年以上奢华星级酒店或高端酒楼行业运营管理经验 个人价值观：坚持正直、诚信、善良、感恩、付出、坚持

工作职责 领导和建立团结有效的销售队伍，执行销售计划。 根据公司销售策略，制定不同的销售政策，开发相应销售市场。 跟踪客户，维持原有的销售渠道，开拓新的市场。 控制销售预算、销售范围和销售目标的平衡发展。 与销售人员保持良好的沟通，及时解决内外部客户投诉。 建立并维护销售数据库，并及时更新进度信息。  资质需求 大专以上学历，流利的英文读写说能力 ，两年以上销售和管理经验，具有筹开经验优先。 良好的中英文沟通能力。 工作努力，积极进取，责任心强；高度的工作热情，良好的团队合作精神；较强的观察力和应变能力；出色的人际沟通能力、团队建设能力、组织开拓能力。 富有职业精神和工作热情，能承受较强的工作压力。

职位概述： 1、会小通会务销售总监将管理会务销售团队并领导该团队的日常工作。会小通会务销售总监职位对有效的线索转化程序负责，步骤包括处理线上平台及线下会务询价、报价准备工作、报价、检查品牌信息与客户要求，以及成功执行会务。成功执行会务的步骤包括每一会议/活动策划、会议/活动之前，期间和之后与会小通会务统筹及服务部门、会务扩展团队及客户、酒店的协调工作。 2、该职位还要与业务拓展团队密切合作，加强对各类/宾客需求的专业知识的了解，并与城市团队密切合作，最大可能的转化线索，驱动收益增长。 3、在会小通我们想要客户感到他们能够淋漓发挥，实现目标并因自己的成功而受到尊重。为了帮助他们，我们需要你先行一步，用心服务： -- 建立信任----通过展现专业服务，全心支持并在所有工作中调整自己的风格来迎合宾客的需求，使宾客充满信心。 --成就客户----通过支持来尊重客户的目标，认同宾客使他们感受到尊重与重视，提供选择使他们感到恢复活力，轻松无忧。 --梦想成真----通过预见客户的需求，视为己任，协作共赢来帮助宾客获得圆满成功。 工作职责： 财务回报 1、加强对会小通城市公司主要目标部门领域的深度了解和知识，确保线上、线下服务领先于竞争对手，最大化线索转化率和客户满意度。 2、与酒店保持积极沟通为会务产品开发提供有创意的见解，通过开发富有创新思想的产品和创收机会来保持与众不同。 3、确保及时的跟进并争取与客户的战略伙伴关系，以推动极致的转率化和宾客体验。 积极的参与年度收益计划和策略会务销售计划的汇编工作。 4、组织和/或协助会务销售团队与客户的谈判。 5、管理合同签订程序。 6、确保及时为客户提供总帐单并协助付款。 7、为管理层提供预测、计划及业务量报告。 8、参与年度部门运营预算和财务计划的准备工作。在使浪费最少化的同时，监测预算和追加销售的产品与服务，增加收益。 9、在批准的公司指南范围内，处理好会务收入与成本关系和客户服务。 员工团队 1、主持日常会务活动、计划及分配工作，为团队成员制定绩效目标。 2、有效的领导会务销售和会务运营团队，包括按照相关的具体SOP组织活动。 3、通过有效的沟通和配合其它部门的工作来提升团队绩效。在接待量的基础上确保合适的员工配置。与客户发展并保持良好的关系，最大化满意度及销售机会。 4、与上级领导交流他/她所遇到的问题及其它相关信息。 5、确保团队在会务销售系统中准确而及时的更新所有相关记录。 6、组织培训课程、每日例会和要求的其它会议；确保员工拥有开展工作的工具、培训和设备。 7、主持对会小通会务销售团队和会小通会务统筹及服务团队目标的阶段性审核。 8、主持年度业绩审核，按照会小通标准和品牌规范为团队的每位成员制定主要绩效目标和个人发展计划。 9、建议和/或提出工资、奖惩制度或符合会小通或公司规章制度的其它与员工/人力资源相关的活动。 10、解决客户、会务销售团队和会务统筹及服务团队、会务扩展团队成员所有需要升级的问题并为问题提供解决方案。 客户体验 1、依照具体的服务标准处理客户询价。 2、为客户编制并提供相关文件（例如报价、合同、忠诚计划、地区景点、餐厅、设施的信息）。 3、协助客户准备好现场考察、体验之旅及可能性客户的其它活动（必要时）并为团队提供指导；确保会务的所有细节符合会小通标准，包括会议室布置、讲台、灯光、视听设备、客流、菜单、装饰、娱乐、团队房锁定、交通、结账说明及贵宾服务。 4、根据会务的要求选派适合的会务人员。 5、在会前计划程序中，向会务组织者咨询以确定最佳的会议室布置，会议/茶歇流程的建议，菜单策划，餐饮协调，餐台布置，装饰选择等等，以提高会务的效果与效率。 6、确保团队每天与每位会务组织者会面，总结当日会务，审查消费情况、账单及协议结算之外的开支，并审核预计的最终账单。 7、计划并与客户和酒店餐饮部召开会务开始前准备会，确定有可能提升宾客体验的地方。 8、对照客户满意度调查分析并采取行动，以提高服务质量，争取更多的业务机会。 企业责任 1、在当地社中大型企业和四五星级酒店提升会小通品牌的认知度和知名度。 2、协调各项安全措施，确保会务在干扰和问题最少的情况下顺利运行。指导并建议客户的会议选择，以及有可能减少浪费，节约能源，对环境影响最小的其它可替换选择。 3、执行分配的其它工作。 责任意识 该最高级别职位是为会小通城市公司设置的。该职位需要管理专业级别和行政级别的会务销售，同时积极与会务统筹及服务团队、会务扩展团队的成员保持良好沟通。 该职位的表现应由以下主要衡量标准来监测： --每年制定的KPI (依照会小通政策) --遵循标准操作程序中列出的流程 --线索服务标准 --报价质量 --线索移交质量 --线索转换率 --客户反馈/满意度 --反复销售和追加销售 任职要求 具有大专或大本学历。最少拥有一年团队管理相关经验或同等工作经验，2-5年酒店业或相关服务行业客户关系和/或与会务运营相关的经验，具有餐饮/宴会运营经验者优先考虑。 应具备以下技能： --具备组建和指导销售办公室的经验和知识。 --具有酒店房务、餐饮部门的经验。 --良好的沟通和谈判技能。 --能够身先士卒，适应变革，遵守时间和承诺，并按照要求完成任务和项目。 --具有较强的组织技能和计划技能。 --对制度和程序有高度认识，在必要时能和所有人有效的交流知识。 --具备清楚而有效的口头和书面表达能力，能从客户、技术人员、管理层和团队成员获取并向他们传达信息，以及编制报告。 --出色的电脑操作技能（包括微软办公软件）

岗位职责：      l 充分了解区域内现场业务、服务标准及岗位配置      l 监督、指导下属，控制成本，负责制定餐饮部营销计划、长短期经营预算递交上级，带领全体餐饮部落实完成公司下达的考核指标      l 定期对各营运点的工作、记录进行检查、审核、听取汇报，控制餐饮部各项收支，制定餐饮价格，监督、检查采购和盘点工作及相关记录，规范餐饮部员工完成各项工作，向上级经理汇报相关情况      l 负责对下属人员的日常管理、培训、教育等，定期召开管理团队会议，及时传达公司精神，落实各项规章制度；根据营运点状况及时调整区域人员；制定工作计划及实施方案，提出工作中存在的问题，持续改进      l 结合营运点实际情况制定培训计划并实施；组织相关培训人员对下属员工进行职业道德、服务意识、安全常识等方面的教育，不断提高员工的综合素质         l 定期与客户沟通，认真对待客户的投诉与建议，制定改进方案，及时汇报并落实  重视安全和饮食卫生工作，认真贯彻实施《食品安全法》，开展经常性的安全、防火教育，确保宾客安全和餐厅、厨房、仓储部门的安全      l 做好餐饮部与其他相关部门之间的沟通、协调和配合工作      l 完成上级交办的其它工作任务。    岗位要求： 常驻工作地点：深圳或者广州办公室    l 英语听说读写熟练      l 5年以上相关餐饮服务管理经验      l 熟悉计算机办公软件操作      l 熟悉工厂、写字楼等团餐运营

Responsibilities: 岗位职责 l  了解整个市场，包括竞争对手的优势和劣势，供应和需求等，并确定业务，以实现个人收入目标； Understand the overall market including competitors' strengths and weaknesses, supply and demand etc. and identify business to achieve personal revenue goals.   l  帮助确定促销价格和策略，以最大化度假村的销售结果，同时使用谈判技巧和创造性销售能力来完成业务和谈判合同；Help to determine promotional price and strategy to maximize sales outcome for naked Retreats, also using negotiating skills and creative selling abilities to close on business and negotiate contracts.l  通过不同渠道提高裸心集团旗下度假村的市场知名度;Increase market awareness through different channels for naked Retreats.l  负责发送公司团体的通用报价和定制行程。执行并支持已预定业务的操作(例如，生成提案，撰写合同，客户通信)；Responsible for sending generic quotations and tailor-made itineraries for corporate groups. Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).l  代表裸心度假参加演示，会议和社交活动，增加曝光度和行业领导力，以扩大业务发展，并负责每月更新公司数据库；Attend presentation, meeting and networking events to represent naked Retreats and generate exposure and leads in order to expand business development portfolio and responsible for monthly updating of the corporate database.l  通过积极主动的销售行动，如销售计划和电话推销等，积极为公司活动创造并建立、维护和管理与公司客人的关系；Actively generate leads for corporate events through proactive and aggressive sales actions such as sales plans and cold calls etc as well as build, maintain and manage relationships with corporate guests.l  支持公司的服务和关系策略，通过在每个客户体验中提供卓越的服务来提高客户忠诚度。提供符合裸心标准的优质客户服务；Support the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Provide excellent customer service consistent with the daily service basics of naked standard.l  与客人沟通，获取对产品质量和服务水平的反馈；Interacts with guests to obtain feedback on product quality and service levels.l  通过了解客户的需求，推荐最能满足他们需求、超越他们期望的适当功能和服务，为客户服务，同时建立与公司的关系和忠诚度；Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.l  建立并加强与现有客户和新客户的关系，以实现未来的预订。管理和发展与内部和外部主要利益相关者的关系；Build and strengthen relationships with existing and new customers to enable future bookings. Manage and develop relationships with key internal and external stakeholders. Requirements： 资质要求 大学本科学历，商务或酒店管理专业 University degree major in business or hotel managementl  优秀的英语和普通话的口头和书面沟通和谈判能力。Excellent communication and negotiation skills in both oral and written English & Mandarin l  解决问题的态度和前瞻性思维。Problem solving attitude and forward thinkingl  认真细致。Committed and detailed-orientedl  能够独立工作，有“愿意做”的态度Able to work independently and have a “can do” attitudel  致力于自然保护、生态旅游和可持续发展，加分项Devoted to nature preservation, ecotourism and sustainability is highly desirablel  精通计算机技能Proficient in computer skills   至少5年酒店业或销售相关工作经验Minimum 5 years working experience in hospitality industry or sales related

岗位职责： 1、组织与管理销售团队，负责销售队伍的建设与培养； 2、每月按时完成团队及个人销售指标； 3、有独立的销售渠道，具有良好的市场拓展能力。 4、主要工作是对接酒店集团客户和大客户拜访，洽谈合作。 任职要求： 1、大专及以上学历，40岁以下，5年以上互联网/软件行业销售经验，有saas销售相关工作经验优先考虑； 2、工作中能够不断的鞭策大家，确保他人理解并接受领导的目标、政策和工作安排，保证任务的顺利完成； 3、有较强的抗压能力、协调沟通能力，能处理维护好客户关系。 4、有星级酒店人事或者销售工作经验优先考虑。 5、有星级酒店上下游供应商销售经验优先。 6、我们公司网站 zhigongyun.vip ，主要是做酒店灵活用工管理系统的，主要目标客户为全国星级酒店和为其提供服务的人力资源公司。如果对互联网或人力资源行业感兴趣的可以联系我们。 本公司是一家新兴SAAS软件服务公司，全国最大的酒店灵活用工服务平台，引领酒店行业用工变革的科技公司。我们服务的客户是全国星级酒店。公司2019年9月获得了杭州东方网升的战略投资。2021年5月获得新一轮投资，目前正在开拓全国市场，期待你的加入，让我们一起远征星辰大海。（本岗位工作地点在杭州）

1.熟悉并掌握一整套开发拓展经验经验。 2.丰富的酒店行业投资商资源，熟悉西北五省的经济情况及全国各省品牌规划及店面情况。 3.拥有广泛开发圈市场资源和社会关系。 4.抗压及适应能力出色，逻辑思维能力强，对组织和个人均有良好的敏感度，管理风格干练，推动力强。 5.沟通技巧优秀，具有较强的说服力和影响力。

协助管理人力资源部，确保遵守所有公司、地区和酒店的政策和程序；以及当前地方和政府关于就业的相关规定。 协助人力资源总监根据情况制定酒店战略计划、市场规划和目标计划。 负责月度员工考勤管理及薪资核算等。 负责所有员工招退工、五险一金及员工工伤申报、退休等工作。 在薪酬福利、员工关系和与人事有关的法律问题等方面，根据需要对酒店人员进行建议。 以理解、关心和保密的方式处理与员工有关的所有问题。 监督人事领域的现状和未来趋势、做法和制度，并相应的提出建议。 训练，劝诫和管理人员，提供建设性的反馈意见，以提高绩效。 定期与员工沟通，保持良好关系。 及时安排酒店政策和员工福利的培训。 管理和更新员工人事档案。 熟悉并执行当地人力资源政策和程序。

工作职责：  1.协助高级运营筹开经理，按照集团标准，对于公司旗下不同级别的酒店予以指导、协调、统筹工作；  2.参与筹建项目在设计方案阶段，提出技术和运营意见；  3.负责运营项目日常工作的指导和支持；达成各项目标管理；建立规范、高效的运营管理体系并优化完善；  4.协助高级运营筹开经理，负责筹开阶段酒店在关键时间节点前完成重要事项；  5.参与可研阶段的项目方案编排、可行性讨论、方案汇报等工作；  6.负责重要宾客的接待任务；  7.统筹协调平台、模块间各项资源；积极协调外部关系；  8.完成集团、项目、设计交办的其他工作事项。   任职资格：  1.大专学历及以上；  2.前厅经理或者餐饮经理背景为佳，至少1年以上的管理公司总部相关工作经验，有奢华酒店或者高端非标度假酒店同等职位经验者优先；  3.拥有较强的合作、协调、创新和沟通能力，优秀的人际交往能力；谦卑务实，以结果为导向。

职位简介 全面管理保安部工作，负责与保卫公寓的财产、员工和宾客安全有关的一切事务。 主要工作 职责确保雅诗阁集团所制定的保安部及《危机管理》的政策及程序完全落实，并结合本物业的实际情况进行必要的补充及完善。 全面负责公寓的安全工作，包括物业安全、财务丢失、钥匙分配、消防安全等，确保各项安全措施的执行。 负责制定和落实公司的各项管理制度、工作程序以及各项安全﹑消防方面的应急预案。 负责制定治安﹑消防的年度工作计划，及部门各项费用的年度预算。 负责重要宾客或重要的活动及重点部位的安全保卫工作。 与宾客建立良好的关系，妥善处理投诉。 负责对发生在物业内的涉及到消防、意外事故、受伤、损害、恐吓、交通事故等事件进行调查，及时找出嫌疑对象或提早预防可能出现的意外事故。 当公司发生火灾或各类案件时，协助高层管理人员积极展开调查，及时采取措施，并及时向管理当局报告调查和处理的情况。 负责组织开展以“防火、防盗、防破坏、防爆、防突发事故”的“五防”为内容的安全、法制知识的培 训，及负责所有部门员工的各项安全管理工作。 协助和督促公司相关部门的各项安全管理工作，与各部门负责人就安全防护工作保持联络，使物业和 谐运转。 及时汲取各方面对于物业安全的意见和建议，并积极改进。 关注搜集所有关于消防的安全设备、保护装置的信息。 与物业所在社区的公安、消防和政府有关部门保持良好的联系，建立物业的良好声誉。 及时了解员工动态，发现并解决问题。 选拔和培养有潜质的员工。 定期担任物业值班经理。 领导交办的其他工作。 资质需求 大专或同等以上学历； 有5 年以上服务公寓/星级酒店相关管理工作经验，接受过酒店保安培训者优先考虑；具备筹备经验优先； 有一定的英文听/说/读/写能力者优先考虑； 掌握并熟悉有关安全、保卫、侦破、消防等职务知识，有一定的法律知识； 具有良好的语言组织能力、沟通能力和管理能力，且具有处理突发事件的能力； 富有工作责任心，诚实可靠，态度积极； 头脑清醒，办事敏捷，品貌端正，精力充沛； 熟练使用电脑，熟悉Microsoft Office 软件（例如：Word、Excel、PowerPoint、Outlook 等）； 能承受工作压力。

岗位职责： 一 、市场开发 1、负责本城市大客户销售计划的制定和执行，完成年度销售任务 2、积极收集市场信息及竞争对手的分析，及时向公司提供调研报告并提供应对建议 二、客户管理 1、负责本城市大客户案例的建立，针对地方头部客户、战略客户进行销售突破，调动内外部资源，促成目标客户销售达成与长期合作 2、负责本城市大客户的续签及催款工作 3、负责本城市大客户的定期回访、监督检查及投诉处理工作，能与公司跨部门相关对接人员密切配合，保证客户满意度 4、负责本城市大客户的采购部门、关键决策人的关系维护 三、团队管理 1、管理并指导团队完成客户的开发与维护 2、负责团队成员的选拔、培养与淘汰 四、日常事务对接 1、可根据公司业务规定及甲方需求独立制作相应合同 2、PPT制作能力，并能形成自己的演讲逻辑，于不同场合（竞标、洽谈等）均可灵活展示 任职资格： 1、大专或及以上学历； 2、年龄28岁-38岁左右 3、英语沟通熟练优先； 4、八马、小罐茶等销售经理相关工作优先； 5、个人价值观，客户第一，双赢思维，正直、诚信、善良、感恩、付出、坚持 6、要求有敏锐的市场分析和判断能力、沟通表达能力、谈判能力、抗压能力等

1、执行工程经理的各项指示，安排工程部人员的工作。 2、负责大楼内机电设备的操作运行正常，制定部门的年度、季度计划。 3、审核、批准各专业工程师制定机电设备的日常运行、维修保养和巡视检查制度，并督促认真执行。 4、洽谈和确定外判维护保养合同，监督承包商的工作、进度和质量。 5、制定安全工作制度及突发事件应急处理程序，指挥属下员工解决物业中的各种突发事件，妥善处理善后事宜。 6、监督检查部门员工的行为、考勤、衣着、纪律，确保属下员工 7、每天坚持深入现场，抽查工程各项工作的执行情况，发现问题及时处理。 8、按时完成工程经理布置的其他工作。

Description Liaise with hotel users to identify, define, and consolidate user requirements. Setup and standardized reporting templates. Coordinate project activities and information. Monitor project progress. Any ad-hoc tasks assigned by Senior Manager, Financial Systems and Projects – APAC. Qualifications Possession of a bachelor’s degree in finance or a related field such as Accounting. A minimum of 5 years of relevant experience. Demonstrated familiarity with hotel finance operations and proficiency in hotel finance systems. Meticulous and attention to details, organized and focused. Good team player with a positive attitude. Ability to manage multiple tasks and prioritize effectively. Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications Experience with document management systems, for example, DocMX.

What your day-to-day will be like: ·   Support a fluid portfolio of IAM projects within the China and APAC markets that includes but is not limited to: Access provisioning centralization & automation Access requirements analysis, design & segregation of duties Access role standardization and Role-Based Access Control (RBAC) Access support platform adoption Centralized access reporting and access review automation Application integration with Identity Management & Single Sign-On Application onboarding to standardized processes ·   Manage and contribute to project efforts, including: Meeting coordination Business, data and financial analysis Access requirements analysis and design Business requirements documentation Quality assurance and user acceptance testing ·  Support further development of the team’s access management policies, procedures and standards. ·  Assist with the enforcement of said policies and procedures by providing guidance to China stakeholders and reporting challenges & opportunities to the Americas-based IAM team. How you will collaborate with others: ·  Conduct management status reporting and creation of presentation materials. ·  Coordinate access support activities amongst end-users, hiring managers, other business stakeholders, and responsible technology support teams. ·  Liaise between regional and Americas-based technology team members on cross-regional activities and compliance efforts. What projects you will take ownership of: ·  The deployment of IAM tools, technology and processes to financial shared services organizations servicing the greater China Market. Qualifications Bachelor’s Degree, or associate degree plus 6+ years of Technology related experience, or High School Degree plus 12+ years of Technology related experience  Four (4) years of work experience in Information Security, IAM, IT Audit or related field Three (3) + years of experience managing or leading projects. Solid grasp of general access management and information security concepts, including the Principal of Least Privilege, access appropriate to role, and segregation of duties Data analytics experience using tools such as MS Excel, SQL Server, etc. Ability to manage task-load independently with minimal supervision. Disciplined alignment to established information security policies & procedures and the ability to adapt where guidance is not present. Proficient project management skills, including the ability to drive tasks to completion among a variety of responsible parties. Travel up to 10% of the time

Description ·     Oversee the Procure to Payment (PTP) team and ensure all procedures and documentation are in order. This includes keeping the PTP master activity list (MAL), Standard Operating Procedures (SOPs) and templates up to date. ·     Proactively review Procure to Payment (PTP) processes and systems for improvement or enhancement opportunities and actively participate in driving transformation (RPA, AI etc), efficiency and productivity improvement initiatives. ·     Train and guide new or existing team members and hotel users on HAFS AU processes and systems including DocMx and Navision. ·     Supervise month end activities to support the hotels in the timely delivery of month end reporting, including coordinating and assisting in the month end closing process, ensuring the completeness, timeliness and accuracy of all journal postings and reports.  ·     Review PTP monthly balance sheet reconciliation as performed by team members. ·     Manage PTP operations, ensuring compliance with Hilton Worldwide Global Policy Initiatives (GPIs), SOPs and any related Hilton policies and procedures. ·     Support all internal and external audit matters for the HAFS AU team. ·     Manage team member recruitment, retention, and resource allocation, ensuring adequate coverage including leave and absence coverage. ·     Provide a timely and responsive service to both internal and external customers. ·     Coordinate and liaise with key hotel personnel on day to day matters as required. ·     Ensure smooth day to day operations of the HAFS AU team and pro-actively engage with team members. ·     Perform Personal Development Reviews twice a year with PTP team members. ·     Be flexible in relation to shifts and be available to work all shifts as required. ·     Take responsibility for individual personal development. ·     To perform any other assigned tasks or ad-hoc requests of a reasonable nature as required and requested by a supervisor or manager from time to time. This is may include Daily processing of any RTR, OTC, or RA tasks for any one or more hotels. Qualifications As Team Member you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: ·       3-4+ years working experience in a similar role ·       Completed or working towards a professional qualification (CPA, CIMA, CA) ·       Proficiency, at an intermediate to advanced level, with computers and computer programs, including Microsoft programs (Excel and Word), Property Management Systems and Point of Sales Systems. ·       Comfortable with Office 365 apps such as Outlook, OneDrive, SharePoint and Teams. Working knowledge of Power BI, Power Automate and proficiency with Excel Macros an added advantage. ·       Excellent time management and organization skills ·       High-level of attention to detail and accuracy ·       Strong analytical, problem-solving, and interpersonal skills ·       Excellent written and verbal communication skills in English ·       Ability to develop strong working relationships with internal and external customers. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: ·       Previous Accounting or Finance experience (hotel experience an added advantage) ·       Relevant degree in accounting or related business discipline, from an academic institution ·       Experience with Navision highly regarded. ·       Experience managing a team (>3 TMs)

As the FSSC corporate Sr Accountant, you will be responsible for performing the following tasks to the highest standards: • Transactional Accounting: Perform the GL accounting activities timely and accurately in accordance with US GAAP & PRC GAAP for FSSC. Verify and process the Affiliated (Inter-Company) statements settlement and reconciliation Analyzing complex financial reports and records work with US & APAC team for local accounting treatment, variance analysis, etc. • Month/Quarter/Year end closing: Responsible for PSoft submission and File Exchange Reconciliation for HHMS and FSSC subsidiary and follow up on the outstanding items. Responsible for Balance Sheet Pack comments, forecast planning as well as cash flow analysis for two branches and FSSC subsidiary. Monitor & Manage Bad Debt Provision for FSSC receivables on monthly basis. • Tax Management: Produce monthly tax filing for VAT and quarterly corporate income tax, ensure accurate accounting/tax reconciliation and tax claim within schedule for two branches and FSSC subsidiary. Ensure compliance to various local laws and regulations, financial policies and procedures of HQs Collaborate with Global/Local Tax team to response audit/inspection from Local Authority. • Treasury: Front treasury team for local legislation (E.g., bank certificate, bank account opening, bank audit) for FSSC. • Local Statutory Filings and Compliance: Co-operate with Internal and External Audit. Ensuring that FSSC’s booking complies with the company Standard Practice Instructions and meets Sarbanes Oxley requirements. • Reporting: Produce AR reporting & PL reporting for FSSC by monthly. Take the ownership of credit control on FSSC receivables. • Other: Supporting management and wider finance team on any ad-hoc duties or projects. Support manager in all financial, treasury and taxation matters, assist on providing the information/data of budgeting and forecasting Qualifications Minimum Education: bachelor’s degree and major in accounting or other related major. Minimum Years of Experience: 5 years of related work experience Self-motivated and proactive, fast learning Willingness to learn and develop. Fluent in written and spoken English. Good communication skills and presentation skills (both in Chinese and English)

职位描述       1、集团本部及项目酒店培训体系的建立及完善工作。      2、完善所有员工培训计划，开发符合运作需求的培训课件。对员工培训需求作分析，并根据总部发展战略需要提出培训的调整建议。提供合适的管理工具进行培训，使管理者能有效运用人力资源；（包括但不限于：每月8-10人线下店长/经理班、负责季度/年度奖项活动的筹建与评选）      3、建立质检体系，质检标准与质量检查制度，采用常规检查、抽查、专项检查和暗访的方式安排实施。      4、负责项目酒店整体质量检查，并对各职能部门进行全面的督导、协调。      5、围绕集团的战略规划，按照企业文化建设的实施计划，建设、维护、传播、完善企业文化，制定强有力的员工沟通方案，使员工最大限度地对集团、公司的目标、公司理念等进行全面了解，让所有员工的言行植根于企业文化当中，做到步调一致      6、协助集团进行粤塔学院发展规划及实施、渠道开发、院校关系及相关企业关系维护      7、完成公司指派的其它工作 职位要求       1、大学专科以上学历，至少4年培训发展方面的经验，及至少2年的管理经验       2、优秀的书面及口头表达能力，较强的计划，组织，协调能力和人际交往能力       3、熟练使用电脑及MS Office等软件       4、能自我激励，以及能在压力下工作并有较强的责任感       5、敬业、诚信、纪律、公道、责任心和事业心强、战略思维、鼓舞式团队领导能力、很强的计划性与执行力、沟通协调、追求卓越、解决复杂问题的能力。      6、有连锁酒店公司经验者优先