People
Direct everyday financial activity, plan and assign work ensuring you always have the right staffing numbers
Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues
Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently
Recommend or initiate any HR elated actions where needed
Keep connected with key contacts including owners, asset managers, guest, regulatory agencies, others as needed
Guest Experience
Help guests - you’ll be happy to help if someone needs assistance with a request or complaint
Make sure all guest bills are accurate
Responsible Business
Ensure financial control procedures and systems are ethical and legal
Distribute outlook and forecast information for departments to identify cost savings
Minimise waste and reduce slow-moving items.
Other ad-hoc duties – unexpected moments when we have to pull together to get a task done
Financial
Prepare financial analysis of hotel operations including variance explanation and make recommendations to ensure the achievement of business goals
Prepare hotel and department budgets and financial forecasts and reporting
Ensure all accounts are reconciled on a monthly basis and oversee the process of credit extension and collection of overdue accounts
Review rates and recommend rate strategy to the General Manager; participate in sales strategy meetings
Manage accounts payable to balance cash flow and reputation with suppliers
Accountabilities
This is the top job managing the finance function for the hotel. Typically supervises a staff of professional and/or clerical accounting positions.
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