The ideal candidate will have experience in all areas related to the human resources field. They should be comfortable onboarding new candidates and collecting necessary background information as well as assisting employees while at work. This candidate should work closely with management in order to provide training for employees and establish ways to increase employee engagement. Responsibilities Research and analyze employee trends to understand ways to increase employee engagement and retention Maintain in-depth knowledge of legal standards and reduce risks related to daily management of employees Assist management in conflict resolution Set standards for ethics, values and culture of company Onboard new employees and manage immigration  documents, taxes and benefits packages

Collect and analyze market information and trends, and cooperate with various marketing departments. 完成公司线上商城和会员推广计划，收集、分析市场信息、动态，配合完成各类市场部工作。 Assist in developing promotional plans for regular activities, holiday membership, and mini programs(MSP Wine, Cake, Afternoon Tea and so on), and organize their implementation 协助制定常规活动、节假日会员和小程序等促销推广方案（麦博思酒水、蛋糕及下午茶等）并组织实施； Participate in the planning and execution of major promotional activities to achieve promotional effects; (Online Mall and Members) 参与重大促销推广活动的策划和执行，以达到促销效果；（线上商城和会员） Assist the Marketing manager in planning marketing plans, member marketing, and online shopping according to company requirements; 协助市场经理按公司要求，策划营销方案、会员营销和线上商城； Familiar with the basic implementation work of online shopping malls, CRM systems,Infrasys, Flipos, etc; 熟悉线上商城、CRM、Infrasys, Flipos系统等基础落地执行工作； Manage the daily operation and maintenance of the CRM system to ensure the stable operation of the system and meet business requirements. 管理CRM系统的日常运营和维护工作，确保系统稳定运行并能够满足业务需求。 Responsible for developing and implementing CRM system development strategy, including system upgrade, function expansion and performance optimization. 负责制定和执行CRM系统的发展策略，包括系统升级、功能扩展和性能优化等方面。 Track the use and effect of CRM system, evaluate and improve the system performance regularly. 跟踪CRM系统的使用情况和效果，定期进行系统性能评估和改进。 Conduct on-site supervision and inspection, and even training, on the implementation of online marketing activities required by the company for each outlet; 对公司要求的线上营销活动的开展情况，对各门店进行现场督导和检查，甚至培训； Assist the Marketing Manager to complete the work of the market tribe; 协助市场经理完成市场部落地工作； Collect market information and industry trends or activity information of the same industry and category; 收集市场信息及行业动态或同行业同品类的活动信息； Able to complete tasks assigned by superiors and other marketing departments of the company. 能够完成上司和公司交付的其他市场部门的工作任务。

【岗位职责】 1、服从公司的统一领导，负责本店的全面工作，执行公司的一切规章制度及行政命令。 2、及时准确地向公司反映经营中遇到的各种问题。 3、负责制定服务规范、程序和推销策略，报营运部核准后负责组织实施。业务上精益求精，不断提高管理水平。 4、审阅当天的营业报表，进行营业分析，做出相应的经营决策，并保证营业款安全。 5、经常组织调料师、大堂主管、领班等，根据就餐客人的意见，改进和提高服务、菜品质量。 6、督促完成本店日常经营工作，按时作好考勤记录，月末编制员工考勤表，检查员工出勤情况、仪容、仪表、个人卫生。 7、热情待客、态度谦和，常与客人沟通，征询反馈意见，妥善处理客人的投诉，不断提高服务质量。 8、加强现场管理，营业时间坚持在一线，全面掌握店内营业情况，及时发现和解决营业中出现的各种问题。 9、加强财产管理，掌握和控制好物品的使用情况，减少费用开支和物品损耗，严控成本，杜绝浪费。 10、认真抓好服务质量、菜品质量、食品卫生、环境卫生、治安安全、防火安全等几个主要环节工作,责任到人，严防各类安全事故发生。 11、随时检查设备运行状况，餐具、器具使用情况，及时保养、维护、更换，认真执行店内开支上报制度，超出职权范围的先请示后执行。 12、加强员工在岗培训工作，定期组织员工以老带新学习服务技能及营销知识。 13、定期组织培训员工业务技能，不断的学习各项规章制度，增强本店凝聚力和竞争力。 【岗位要求】 1、具有同行工作经历5年以上； 2、良好的组织、协调、团队建设、管理能力； 3、具备社会餐饮内部管理能力，对外销售市场开拓能力，外围关系维护能力等相关的综合能力。

Carry out different channel promotion and expansion work for the brand market, willing to creative planning, and have the ability to organize creative ideas into a clear thinking framework. 对于品牌市场进行不同渠道宣传和拓展工作，乐于创意策划，并有能力将创意整理成清晰思路框架。 Cooperate with the brand strategy, be responsible for the creation, implementation, monitoring and management of brand image packaging and network marketing; 配合品牌的战略，负责品牌形象包装及网络营销的创意、实施、监控和管理； Lead the design to carry out brand strategy planning, brand strategy formulation and design dissemination of information, etc.; 带领设计进行品牌战略策划、品牌战略制定和设计传播信息等； Responsible for the overall creative design and optimization of the brand, including customer experience; 负责品牌整体的创意设计与优化包括客户体验； Product visual creativity research and creative style trend analysis; 产品视觉创意研究及创意风格趋势分析； Maintain close communication with the team and quickly promote the design content required by the brand outlet; 与团队保持密切沟通，快速推进品牌门店所需设计内容； Lead and guide the creative conception and implementation of important brands, and ensure and supervise the quality of creative works; 带领并指导重要品牌的创意构思及执行,保证并监督创意的作品质量； Responsible for the formulation and creative design of marketing strategies; 负责营销策略的制定及创意设计； Responsible for professional training and guidance for designers; 负责对设计师进行专业培训和指导； Coordinate the communication and working relationship between own department and other departments; 协调自己部门与其它部门之间的沟通和工作关系； Determine the tone and form of advertising, as well as the marketing and communication effects to be achieved, and provide creative solutions; 确定广告的基调和表现形式，以及要达到的营销与传播效果，提供具有创意的方案； Responsible for the creative creation of the project, and give specific guidance on the direction and key points in the creation process of each project; 负责项目的创意创作，对各个项目创作过程中的方向、要点进行具体指导； Excavate and stimulate designers' enthusiasm for work, collect information on designs, pictures, layouts, etc., to ensure the source of creative inspiration and help improve advertising copywriting; 挖掘、激发设计师的工作热情，收集设计、图片、版式等资料，保证创意灵感来源并协助提高广告文案； Reasonably distribute work tasks, coordinate the design work, and ensure that all tasks are completed within the planned time. 合理分配工作任务，统筹设计工作，确保计划时间内完成各项任务。

Assist the Manager to continuously improve work standards and service procedures, and supervise the implementation. Assist the Manager to formulate various work systems of the outlet, and supervise the implementation, constantly improve the western food service, and improve the quality of the dishes. Participate in the formulation and revision of various service norms and standards of the outlet, check the implementation of various rules and regulations by employees, and correct and deal with problems in a timely manner. Participate in the formulation of the outlet's annual and monthly work plan, lead the captain, and employees to actively complete various tasks and business indicators, and strive to increase the outlet's sales revenue. Do a good job in the sanitation of the outlet, and do a good job in weekly and daily sanitation inspections. Provide daily feedback from guests, actively solicit opinions and suggestions from guests, and solve problems in a timely manner. Handle customer complaints in a timely manner, actively listen to customers' feedback on outlet services and dishes, formulate corresponding plans, and provide guests with a good dining environment. If there is any unresolved customer complaint, report it to the Outlet Manager in time, and give feedback to the customer in time. Develop good customer relationships and actively communicate with old customers on a regular basis. Responsible for maintaining good communication, coordination and cooperation with the kitchen department, and handling various emergencies. Control the use of daily items in the outlet and ensure that month-end counts are performed. New menus are listed every quarter, system entry; menu-setting keys, checkout method setting keys, iPad menu entry and other tasks are completed. Reasonably arrange work for department heads and employees. Warehouse management, inventory, and ordering of daily necessities. Establish better communication with the banquet department and assist the banquet to complete a series of tasks. Assist the Manager to complete the employee training and continuously improve the professional quality of the employee. Any problems that arise in the work of employees shall be communicated with the Outlet Manager in a timely manner. Complete the tasks assigned by the Manager.

To assist the Procurement Manager in ensuring the smooth and efficient operation of the Procurement Department. 协助采购经理确保采购工作的正常运行。 Ø  To follow up the hotel purchasing policy and procedures when carrying out of all purchases. 在日常采购工作中严格遵循酒店采购政策及程序。 Ø  To obtain three competitive quotes from suppliers to minimize cost to company. 确保成本最小化,任何购需提供三家有竞争力的报价。 Ø  Conduct interviews with suppliers to obtain information, specification, and quotation, on any items required. 会晤供应商已确保获得相关产品之规格,价格等信息。 Ø  Placing orders with suppliers to ensure timely delivery to satisfy outlet requirement and trace the outstanding orders to ensure operational needs are met. 向供应商下订单,确保及时交货以满足餐厅需求，追踪未完成项目，催促交货以满足 营运需要。 Ø  Settle the necessary payment according to the negotiated credit period. 根据协商的付款周期结款。 Ø  Conduct the market survey to understand the market trend and the price floating. 进行市场调查以了解市场及价格浮动趋势。 Ø  Collect the Market List quotation at the regular intervals. 定期汇总日采购单，报价。 Ø  Maintain good relationship with user department and suppliers. 和供应商及需求部门保持良好的关系。 Ø  Perform other duties that may be assigned from time to time. 完成指派的其它任务。 Qualifications 岗位描述： Ø  Diploma education. 本科毕业。 Ø  Minimum 2 years of experience in an office administrative role or 1 year of experience in a similar capacity. 至少2年相关工作经验，或1年类似的工作经验。 Ø  Proficient in MS Excel, Word, & PowerPoint. 熟练使用MS Excel, Word, & PowerPoint。 Ø  Good communication skills. 良好的沟通能力。 Ø  Service oriented with an eye for details. 注重服务和细节。 Ø  Ability to work effectively and contribute in a team. 在团队中能够有效的工作并做出贡献。 Ø  Self-motivated and energetic. 有上进心和充满活力。 Ø  Well-presented and professionally groomed at all times. 时刻保持专业的仪容仪表。

Responsible to the Managing Director, fully responsible for the outlet's management and daily operation, to ensure the successful realization of various business objectives. 对执行董事负责，全面负责餐厅的经营管理和日常运转工作，确保各营业目标的圆满实现。 According to the Managing Director's work policy, formulate the department's annual revenue budget and operation plan, and organize and arrange the specific implementation plan and achieve the budget. 依据执行董事的工作方针制定部门的年度收入预算与运营计划，并组织安排具体实施计划并达成预算。 Responsible for building and developing the operation team, organizing the recruitment, training and assessment of planners to meet the needs of operation and business development. 负责建设与发展运营团队，组织计划人员的招聘 培训 考核从而满足运营与业务拓展的需要。 Responsible for the establishment and improvement of operation-related systems and work standards, as well as the implementation of various management systems. Ensure a good cooperative relationship between the various departments of the outlet (F&B Service, Culinary, Administration, Finance, etc.), find conflicts and problems in a timely manner and coordinate and deal with them. 负责建立与完善运营相关的系统与工作标准，及各项管理制度的贯彻执行。确保餐厅各部门（前厅、后厨、行政、财务等）之间良好合作关系，发现矛盾与问题及时协调与处理。 Grasp the market situation, and be responsible for the formulation, deployment, supervision and implementation of the regional annual market plan. (Foreign cooperation, channel management, media cooperation, promotion planning and other related work implementation). 把握市场行情，负责区域的年度市场计划的制定，部署及监督与实施。（对外合作、渠道管理、媒体合作、推广策划等相关工作的落实）。 Develop annual sales plans for internal and external banquets, deploy, supervise, and implement them. 制定年度内宴及外宴等销售计划，部署及监督与实施。 Responsible for the cost control of the entire outlet (management and control of various financial expenses), adjust and implement new measures in a timely manner when problems are found. 负责整个餐厅的成本控制（各项财务费用的管理与控制），发现问题及时调整并执行新的措施。 Responsible for coordinating and handling the external public relations of the outlet. 负责协调处理餐厅外部公共关系。 Responsible for outlet public safety, food safety, fire protection, etc., and regularly check the implementation of various safety conditions. In particular, grasp the national guidelines and policies related to food hygiene, and make corresponding summaries; 负责餐厅公共安全、食品安全、消防等，定期检查各项安全的执行状况。特别把握国家有关食品卫生方面的方针、政策，作相应的总结

Assist the Outlet Manager to complete the outlet's revenue target, and supervise the employee to sell membership cards and drinks. 协助餐厅经理完成餐厅营业额指标，督导员工推销会员卡及酒水； Assist the Outlet Manager to do a good job in personnel work, recruitment and employee assessment, mobilize the enthusiasm of employees, and solve various problems of employees in a timely manner. 协助餐厅经理做好人事工作，招聘以及员工考核，调动员工积极性，对于员工出现的各种问题，及时给予解决； Assist the Outlet Manager to complete the training to ensure the professional knowledge of the employee and the good quality of customers. 协助餐厅经理完成培训工作，确保员工专业知识，以及对客素质良好； Establish a sense of internal service, handle various problems with a calm and equal attitude, and keep in mind the team spirit of equality, justice and fairness. 树立对内服务意识，用平静平等的态度处理各种问题，谨记平等、公正、公平的团队精神； Check the working conditions of various equipment in the outlet every day, and notify the engineering department in time for maintenance if there is a problem. 每日检查餐厅各项设备的工作情况，如出现问题及时通知工程部给予维修； Before the daily meal, hold a pre-shift meeting to comment on the work of the previous shift, convey the contents of various documents issued by the company and the department, and implement them. 每日开餐前，召开班前会议，讲评前班次工作情况，传达公司和部门下达的各类文件内容，并贯彻落实； Before the meal is opened every day, check the employee's appearance, understand the customer's situation, arrange the task of the meal, divide the labor reasonably, and make the corresponding overall arrangement. 每日开餐前，检查员工仪容仪表，了解当餐客情，布置当餐任务，合理进行分工，作出相对应的统筹安排； During business hours, fully control the service work of the outlet, and pay special attention to special VIP guests and banquets. 营业时间内，全面控制餐厅的服务工作，对特殊vip客人及宴会进行特殊关注； During the business period, the floor will resolve customer complaints, communicate with customers, obtain feedback and suggestions from customers, and then report to the Outlet Manager. 营业期间内，楼面解决客人投诉，与顾客沟通，征得客人反馈建议，后续上报餐厅经理； Counting statistics at the end of the month to ensure the quality and usage of Outlet utensils and tableware, and give appropriate supplements. 月末盘点统计，确保餐厅用具，餐具质量及使用量，适当给予补充； Responsible for the personnel arrangement of the outlet, as well as the performance evaluation of the outlet's members, drinks, and public comments, and implement rewards and punishments according to the reward and punishment system. 负责餐厅人事安排以及餐厅的会员、水、及大众点评的绩效评估，按奖惩制度实施奖惩； Formulate the rules and regulations, workflow, and service quality standards of the department. 拟定本部规章制度、工作流程以及服务质量标准； According to the actual situation of the outlet, formulate a unified arrangement of items to ensure that the outlet is clean and tidy. 根据餐厅的实际情况，制定统一的物品摆放，保证餐厅卫生整洁； Do a good job in maintaining old customers and increase the repurchase rate. 做好老顾客维护，提高复购率； Maintain timely and effective communication with the culinary, coordinate the connection work with the Culinary during the serving period, ensure that the products are produced on time and according to the quality, and improve guest satisfaction. 和厨房保持及时有效沟通，在上菜期间协调好与厨房的衔接工作，保证按时，按质出品，提高客人满意度； Care about the life of employees, encourage the development of team spirit, provide employees with a good working environment, and prevent employees from having unnecessary disputes in the company, maintain and improve a good working atmosphere and proper working relationship with subordinates. 关心员工生活，鼓励发展团队精神，为员工提供良好的工作环境，并杜绝员工在公司内起不必要的争执，保持并提升与下属的良好工作气氛和恰当的工作关系； Have the ability to complete various tasks arranged by the Outlet Manager. 有能力完成餐厅经理安排的各种工作； Weekly meeting of the restaurant management team, timely reporting to the Outlet Manager on the problems of the week and the work plan for the next week. 每周餐厅管理组会议，及时跟餐厅经理汇报本周的问题，以及下周工作计划。

Before meals every day, tidy up your appearance;   每日开餐前，整理仪容仪表； Obey the command of the outlet captain;   服从餐厅领班的指挥； Understand the pre-meal reservation and check the hygiene of each area;   了解餐前预定检查每个区域卫生； Preparing for work and leading the guests in time;   准备工作客到及时引领带位； Communicate with the guests more, pay attention to the dining conditions of the guests in the dining room;   多与客人沟通，留意餐间客人用餐状况； Report to the manager or supervisor on duty in a timely manner if there is any problem at work;   工作中出现问题及时跟当班经理或主管汇报； Clean the countertops in time to ensure hygiene and cleanliness, and consider the restaurant customers from the bottom of my heart;   及时清理台面确保卫生干净，发自内心的为餐厅顾客着想； Master the information of the dishes sold out, push forward and inform the staff of each post in a timely manner;   掌握菜品沽清、急推信息并及时告知各岗人员； Familiar with the information of the dishes, know the tableware and sauces matched with the dishes;   熟知菜品信息，知悉菜品所搭配的餐具和酱料； Familiar with the order of serving western food;   熟知西餐上菜顺序； Know the restaurant table layout;   知悉餐厅桌位布局； Understand the dish service etiquette.   了解菜品服务礼仪。

According to the arrangement of the leader, do a good job in the hygiene of the food delivery department, prepare all kinds of items needed for the restaurant service, and ensure that they can be used normally in the normal operation of the outlet.   按照领导的安排认真做好传菜部卫生，准备好各种餐厅服务环节需要的物品，确保在餐厅的正常运营当中能够正常使用； Communicate with the chef team in a timely manner to obtain the recommended meals of the day and the unavailable and replacement options.   及时和厨师团队沟通，获取当日主推餐食和不可用以及替换的备选； Understand the price of meals and the basic knowledge of meals, understand the most basic service etiquette, so as to serve the guests at any time.   了解餐品的价格和餐品的基础知识，懂得最基础的服务礼仪，以便随时为客人服务； Familiar with the food delivery process of the outlet, communicate with the front of house employee in a timely manner, and ensure the correct and fast service of the meal. Obey arrangement and management, and be able to adapt to shifts and sabbaticals.   熟悉了解餐厅的传菜流程，和前厅服务人员及时沟通，确保餐食的正确快速服务。服从安排和管理，能够适应轮班和调休。

Produces and presents the dishes for the section in line with the cooking instructions and processes defined by the catering and brand.   根据餐饮和品牌定义的烹饪方法和加工方式生产并呈现菜肴。 Ensures that dishes are well presented of a high standard and at the right temperature.   保证食物是完美的，高标准及正确的温度下。 Delivers dishes in good time to suit guests' wishes.   按照客人希望的事件送上菜品。 Depending on the restaurant, may be ask to receive deliveries, check and store merchandise.   依照餐厅规条，可能会被要求接受交货,检查和储存货物。 Organizes his/her work and timing to suit fluctuations in guest numbers and special events.   安排员工的工作时间来配合一些特殊活动。 Develops team spirit and motivation by creating a good working atmosphere.   发展团队精神和动力,创建一个良好的工作氛围。 Organizes and supervises the work carried out by commis chefs and apprentices in the area under his/her responsibility.   组织和管理手下的助理厨师及厨师。 Informs the team about cost optimization and the reduction of raw material wastage; tracks implementation.   通知团队关于节省成本和减少原材料的浪费,并跟踪实施。 Trains commis chefs, apprentices and interns to a high standard.   训练助理厨师，厨师及实习生到一个高的标准。 Following the cooking instructions to the letter.   遵照烹饪说明并写下准备过程。 Avoiding waste and loss of food items.   避免浪费和损失食品。 Helps conduct inventories.   帮助进行库存盘点。 To be ready and responsible when assigned to perform any other duties or job functions as required by Management from time to time.   要始终服从并负责管理层根据工作需要分配的工作或其它职责。 Ensures that the workplace remains clean and tidy, and the safety of consumable goods by always respecting HACCP regulations.   确保工作场所保持清洁和安全,遵守HACCP法规。 Respects the instructions and safety guidelines for the equipment used.   使用厨房设备必须遵照说明及安全指南。

Responsible and accountable for all operations in relation to the company vehicles whilst on duty. To ensure that vehicles are properly maintained. Provides supervision in accordance with  objectives, performance and quality standard established by the company. 负责所有与公司车辆有关的工作，同时也负责车辆的日常维护。按照公司所设立工作目的，表现及质量标准，监督、指引。 Responsibilities岗位职责： The Driver is responsible and accountable for all operations in relation to the hotel vehicles whilst on duty. To ensure that vehicles are properly maintained. 在当班时，要负责所有与车辆有关的工作，并负责车辆的日常维护工作。 Contribute to overall operational efficiency by performing relevant duties as assigned. 按照要求履行工作职责，并尽自己的所能提高工作效率。 Help other employees in outlets, replacing them temporarily when necessary. 必要时帮助其他运营店面员工工作。 Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events. 详细了解公司附近的各个地方，如：餐厅、剧院、购物中心、电影院、娱乐场所、银行、领事馆、车站及其他特殊场所。 Provide guests/employees with the most accurate and up to date information at all times. 向客人/员工提供最新，最准确的信息。 Wearing proper uniform and nametag. 正确穿着制服并佩戴工牌。 Looks well groom and tidy. 仪容仪表整洁。 Check all the stationery and equipment at workstation. Ensure it is ready and in good order or condition. 检查工作区域的工作用品。要确保所有的物品按需放置有序。 Ensure the car is clean and in good condition, e.g. AC, Brake etc. 要确保车辆的清洁和良好的车况。例如：交流电、刹车等。 Maintain good knowledge of the city routes locations and all outlets facilities. 熟悉城市线路及各餐厅设施。 Assumes other duties as assigned by the Managing Director/Deputy General Manager. 完成执行董事/副总经理分配的其它工作。  Identify ways of increasing the company’s overall profitability within the section.  在本职岗位，通过各种途径和努力增加公司的收益。 Qualifications 岗位描述： Age 26-40, more than 5 years of practical driving experience, C1 driving license, familiar with the road conditions in Beijing and its surrounding areas. 年龄26-40岁，5年以上实际驾驶经验，C1驾驶证，熟悉北京地区及周边路况。 No bad driving record, no major accidents and traffic violations, with strong safety awareness.  无不良驾驶记录，无重大事故及交通违章，具有较强的安全意识。 Understand business etiquette, decent appearance.   懂商务接待礼仪，得体的仪容仪表。 Basic language communication in English. 能够用英文进行基本的语言沟通。 Strong sense of service and responsibility. 具有较强的服务意识和责任心。

Keep the bar area clean, keep all necessary items clean, ensure all equipment is in normal operation.   保持吧台区域的卫生清洁，保持所需用品的清洁，确保所有设备正常运转。 Order necessary materials and beverage according to operation situation. 根据运营情况订购所需物资及酒水。 Prepare drinks and serve wine according to order during operation. 开餐期间根据订单准备相应饮品及侍酒。 Check inventory once a month. 月底盘点。 Assist to promote beverage sales and increase beverage revenue.   协助推销酒水，提升酒水收入。 Reduce waste and control costs.  减少浪费，控制成本。 Coffee machine cleaning and maintenance. 咖啡机的清洁与保养。 Qualifications 岗位描述： Have rich knowledge of beverage, familiar with the process of beverage production.   具有丰富的酒水知识，熟悉店内所售饮品的制作流程。 Knowledgeable in wine and able to provide wine pairings to guests according to their preferences.   具有丰富的葡萄酒知识，能够根据客人的喜好提供餐酒搭配建议。 Good presentation skill and learning ability. 具有良好的表达能力和学习能力。 Healthy, energetic and free from infectious diseases. 身体健康、精力充沛、无传染疾病。 Strong executive ability. 较强的执行能力。 Have a strong sense of service, a sense of responsibility. 有较强的服务意识，有责任心。

Maintain customer relationships, develop market channels and sales, and try to complete the company's annual and monthly targets. 维护客户关系，市场渠道开拓与销售，并尽力完成公司年度及月度指标； Actively communicate strategies with bosses, enhance sales value and control costs. 积极与上司沟通战略， 提升销售价值，控制成本； Maintain a good relationship with customers, docking customer information and summarizing. 与客户保持良好关系，对接客户信息及汇总； Digest customer requirements and distribute to relevant departments for implementation. 消化客户要求并分发给相关部门执行； Follow up and reconfirm the performance of all teams. 跟进及再确认所有团队的执行情况； Follow up customer satisfaction, collect customer opinions and give timely feedback to the boss and the operation team； 跟进客户满意度，收集客户意见并及时反馈给上司及运营团队； Assist the Outlet Manager to complete the outlet's revenue target, and supervise the employee to sell membership cards and drinks. 协助餐厅经理完成餐厅营业额指标，督导员工推销会员卡及酒水； During business hours, fully control the service work of the outlet, and pay special attention to special VIP guests and banquets. 营业时间内，全面控制餐厅的服务工作，对特殊 vip客人及宴会进行特殊关注； Do a good job in maintaining old customers and increase the repurchase rate. 做好老顾客维护，提高复购率。

Responsible to the Managing Director, fully responsible for the outlet's management and daily operation, to ensure the successful realization of various business objectives. 对执行董事负责，全面负责餐厅的经营管理和日常运转工作，确保各营业目标的圆满实现。 According to the Managing Director's work policy, formulate the department's annual revenue budget and operation plan, and organize and arrange the specific implementation plan and achieve the budget. 依据执行董事的工作方针制定部门的年度收入预算与运营计划，并组织安排具体实施计划并达成预算。 Responsible for building and developing the operation team, organizing the recruitment, training and assessment of planners to meet the needs of operation and business development. 负责建设与发展运营团队，组织计划人员的招聘 培训 考核从而满足运营与业务拓展的需要。 Responsible for the establishment and improvement of operation-related systems and work standards, as well as the implementation of various management systems. Ensure a good cooperative relationship between the various departments of the outlet (F&B Service, Culinary, Administration, Finance, etc.), find conflicts and problems in a timely manner and coordinate and deal with them. 负责建立与完善运营相关的系统与工作标准，及各项管理制度的贯彻执行。确保餐厅各部门（前厅、后厨、行政、财务等）之间良好合作关系，发现矛盾与问题及时协调与处理。 Grasp the market situation, and be responsible for the formulation, deployment, supervision and implementation of the regional annual market plan. (Foreign cooperation, channel management, media cooperation, promotion planning and other related work implementation). 把握市场行情，负责区域的年度市场计划的制定，部署及监督与实施。（对外合作、渠道管理、媒体合作、推广策划等相关工作的落实）。 Develop annual sales plans for internal and external banquets, deploy, supervise, and implement them. 制定年度内宴及外宴等销售计划，部署及监督与实施。 Responsible for the cost control of the entire outlet (management and control of various financial expenses), adjust and implement new measures in a timely manner when problems are found. 负责整个餐厅的成本控制（各项财务费用的管理与控制），发现问题及时调整并执行新的措施。 Responsible for coordinating and handling the external public relations of the outlet. 负责协调处理餐厅外部公共关系。 Responsible for outlet public safety, food safety, fire protection, etc., and regularly check the implementation of various safety conditions. In particular, grasp the national guidelines and policies related to food hygiene, and make corresponding summaries; 负责餐厅公共安全、食品安全、消防等，定期检查各项安全的执行状况。特别把握国家有关食品卫生方面的方针、政策，作相应的总结；

Prepare for the operation, make sure the tablecloth is wrinkle-free, the cutlery and glasses are clean, the table is set up in a standard and tidy manner, and all necessary items are ready in the side stand. 做好开餐前的准备⼯作，确保桌布无褶皱，确保餐具及杯具干净，确保按标准摆台且整齐，确保工作台所需物品准备齐全。 Responsible for the cleaning of the Outlet. 做好餐厅的卫生清洁工作。 Greet serve and farewell the guests in a standard way with hospitality and courtesy during meals. 餐中按照标准热情礼貌的接客，待客，送客。 Check the guest’s feedback and pass to the Manager in time. Settle the bill. 餐后询问客人用餐情况，并及时反馈给经理。客人用餐结束后为客人买单。 Clean the table after the guests left and set up the table in a standard way.    客人离开后清理桌面并按标准恢复摆台。 Complete other tasks assigned by Manager, and assist the Manager to complete the daily management work. 完成经理分配的其他任务,协助经理完成日常的管理工作。

Responsible for the sales management of the store, and cooperate with the implementation of the company's various marketing strategies; 负责店面的销售管理工作，配合公司的各项营销策略的实施； Manage various departments, and do a good job in the division of labor in each department; 管理好各个部门，做好各部门分工管理工作； Coordinate the procurement of various departments and the distribution of goods, and formulate related work procedures; 协调各部门的采购及货品的配送问题，及制定相关的工作流程； Supervise the loss management of commodities and grasp the scale of commodity loss; 监督商品的损耗管理，把握商品损耗尺度； Supervise the cleaning and sanitation of the store and the repair of facilities; 监督店面的清洁环境卫生及设施修缮情况； Properly handle customer complaints and various conflicts in the service process; 妥善处理顾客投诉和服务过程中的各种矛盾； Establish relevant rules and regulations; 建立相关的规章制度； Ensure customer satisfaction; 确保顾客的满意度； Responsible for business training of employees at all levels in the operation system; 负责运营体系内各级员工的业务培训工作； Do a good job in the inventory and control of fixed assets and consumables; 做好固定资产及消耗品盘点及控管； Effectively manage the daily work of the restaurant to ensure the normal work of the day; 有效管理餐厅的日常工作，确保日下工作正常进行； Supervise the implementation of the specifications listed in the department's work standards and procedures manual; 监督部门工作标准和程序手册中列出的各项规范的贯彻执行； Ensure procedures for opening and closing business; 确保开始营业和结束营业的程序； Follow prescribed checkout procedures; 遵守规定的结账程序； Effectively conduct shift briefings to ensure all employees are aware of important guests, special events, daily specials, focusing on promoting certain products, etc; 有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等； Greet more than 80% of the guests in person; 亲自迎送80%以上的客人； Motivate on-the-job staff to provide excellent customer service; 激励在岗员工为客人提供卓越的服务； Communicate with chef and management team for opinions and guest suggestions and propose solutions; 与厨师和管理团队交流意见和客人的建议并提出解决方法； Develop and execute an annual plan for food and beverage product promotions at the outlet; 在餐厅制定和执行餐饮产品促销活动年度计划； Concept management of special events; 特别活动的概念管理工作； Good at predicting market changes and reviewing operations when necessary; 善于预测市场的变化情况，并在必要时审评运营工作； Analysis of competitors; 对竞争对手进行分析； Create good public outreach opportunities; 创造良好的公众宣传机会； Manage customer database and use it effectively; 管理顾客数据库并有效的加以使用； Promote other brands of the group; 推销集团其他品牌； Proactively implement cost saving methods; 积极的实行节约成本的方法； Reuse energy as much as possible; 尽可能再利用能源； Assist the Sales Manager to work closely to win new customers; 协助销售经理密切合作争取新的客户； Manage wages and beverage costs; 管理工资和饮料成本； Effectively control the inventory of restaurant supplies; 有效的控制餐厅用品的库存数量； Analyze catering statistics through the system; 通过系统分析餐饮统计数据； Work with superior leaders to carry out labor costs and formulate management systems; 和上级领导一起进行人力成本和制定管理制度； Prepare and manage departmental budgets together with superiors; 和上级领导一起编制和管理部门预算； Familiar with electricity and fire safety and work safety incidents; 熟知用电用火安全及工作安全事件； Familiar with epidemic prevention and control policies and government prevention and control requirements of cold chain. 熟知疫情防控政策，冷链的政府防控要求。

According to the assigned task list, organize Pastry Chef to make various products 按照下达的任务单，组织面点师制作各种产品 Check the staff appearance and environmental hygiene, pay attention to food hygiene and safety 检查本组员工仪容仪表及环境卫生，重视食品卫生安全 Pay attention to quality, strictly good production quality 注重质量，严格把好制作质量关 Assist the Chef in cost control 协助厨师长成本控制 Put forward new varieties of products and marketing plan for Chef's approval 提出新产品新品种及推销方案报厨师长审定 Be responsible for the staff attendance management and other daily work 负责本组员工的考勤管理等日常工作 Provide technical guidance and business training according to staff characteristics 根据员工特点做好技术指导和业务培训 Independent operating system to place orders and do a good job of communication 独立操作系统下单采购，做好对接沟通工作 Manage the assets of the department 管理本部门资产 Job Profile 岗位要求 College degree or above, skilled professional skills 大专以上学历，熟练的专业技能 More than 3 years of Pastry management experience 具有饼房相关管理工作经验3年以上 Skilled in dessert making, with technical expertise and innovation ability 熟练甜品制作，有技术特长和创新能力

Produces and presents the dishes for the section in line with the cooking instructions and processes defined by the brand.  根据和品牌定义的烹饪方法和加工方式生产并呈现菜肴。 Ensures that dishes are well presented, of a high standard and at the right temperature. 保证食物是完美的，高标准及正确的温度下。 Delivers dishes in good time to suit guests' wishes.    按照客人希望的事件送上菜品。 Depending on the restaurant, may be asked to receive deliveries, check and store merchandise.                           依照餐厅规定，可能会被要求接受交货,检查和储存货物。 Organizes his/her work and timing to suit fluctuations in guest numbers and special events.                               安排员工的工作时间来配合一些特殊活动。 Develops team spirit and motivation by creating a good working atmosphere.                                                发展团队精神和动力,创建一个良好的工作氛围。 Organizes and supervises the work carried out by Commis chefs and apprentices in the area under his/her responsibility.   组织和管理手下的助理厨师及厨师。 Informs the team about cost optimization and the reduction of raw material wastage; Tracks implementation.   通知团队关于节省成本和减少原材料的浪费,并跟踪实施。 Trains Commis chefs, apprentices and interns to a high standard.                                                             训练助理厨师，厨师及实习生到一个高的标准。 Maintains good relations with Kitchen employee and other interfacing departments. 与厨房员工以及其它关联部门保持良好的关系。 To be ready and responsible when assigned to perform any other duties or job functions as required by Management from time to time. 要始终服从并负责酒店管理层根据工作需要分配的工作或其它职责 Ensures that the workplace remains clean and tidy, and the safety of consumable goods by always respecting HACCP regulations.  确保工作场所保持清洁和安全,遵守HACCP法规 Respects the instructions and safety guidelines for the equipment used. 使用厨房设备必须遵照说明及安全指南。

Creates and presents the dishes in line with cooking instructions and supervisor'sinstructions.   在烹饪指南和主管的知道下创新及呈现新的菜品。 Adapts work to fluctuations in level of activity, to special events and particular guests.   适应工作波动，特别是对待一些特殊活动及特定的客人。 Helps receive deliveries and tidies food items according to storage guidelines.   帮助收货及根据食品储存指南来整理食品存放货架。 Be responsible for the high standard of dishes prepared. 需要准备高标准的菜品。 Avoids wasting food items.   避免浪费和损失食品。 To be ready and responsible when assigned to perform any other duties or job functions as required by Management from time to time.   要始终服从并负责酒店管理层根据工作需要分配的工作或其它职责。 Ensures that the workplace remains clean and tidy, and the safety of consumable goods by always respecting HACCP regulations.   确保工作场所保持清洁和安全,遵守HACCP法规。 Respects the instructions and safety guidelines for the equipment used.   使用厨房设备必须遵照说明及安全指南。

Produces and presents the dishes for the section in line with the cooking instructions and processes defined by the catering and brand.   根据餐饮和品牌定义的烹饪方法和加工方式生产并呈现菜肴。 Ensures that dishes are well presented, of a high standard and at the right temperature.   保证食物是完美的，高标准及正确的温度下。 Delivers dishes in good time to suit guests' wishes.   按照客人希望的事件送上菜品。 Depending on the restaurant, may be asked to receive deliveries, check and store merchandise.   依照餐厅规定，可能会被要求接受交货,检查和储存货物。 Organizes his/her work and timing to suit fluctuations in guest numbers and special events.   安排员工的工作时间来配合一些特殊活动。 Develops team spirit and motivation by creating a good working atmosphere.   发展团队精神和动力,创建一个良好的工作氛围。 Organizes and supervises the work carried out by Commis chefs and apprentices in the area under his/her responsibility.   组织和管理手下的助理厨师及厨师。 Informs the team about cost optimization and the reduction of raw material wastage; Tracks implementation.   通知团队关于节省成本和减少原材料的浪费,并跟踪实施。 Trains Commis chefs, apprentices and interns to a high standard.   训练助理厨师，厨师及实习生到一个高的标准。 by avoiding waste and loss of food items    避免浪费和损失食品。 Helps conduct inventories.    帮助进行库存盘点。 Maintains good relations with Kitchen employee and other interfacing departments.   与厨房员工以及其它关联部门保持良好的关系。 To be ready and responsible when assigned to perform any other duties or job functions as required by Management from time to time.   要始终服从并负责管理层根据工作需要分配的工作或其它职责 Ensures that the workplace remains clean and tidy, and the safety of consumable goods by always respecting HACCP regulations.   确保工作场所保持清洁和安全,遵守HACCP法规 Respects the instructions and safety guidelines for the equipment used.   使用厨房设备必须遵照说明及安全指南。

工作内容：人员招聘，资源管理 公司福利：包食宿，办公室办公，接受小白 薪资待遇：3k+提成，高提成，工作轻松

一，岗位职责（接待频次每周2-3次）： 1·负责内部餐厅包厢的接待服务，如来访接待，迎候来宾，安排领导、客人的座位就餐指引、点菜、餐桌服务和餐后欢送，协助上级进行美食节活动或者宴席的设计、装饰和布置等； 2.在无接待需要的时候去协助餐线售卖和收银等，以及领导交代的其他工作。 二，岗位要求： 1·年龄35岁以内，【形象好气质佳】，身高160以上，言行举止得体大方，思维敏捷； 2·积极、认真对待工作，遵守公司的规章制度，服从上级管理； 3·学习能力强，具有良好的沟通表达能力，懂接待餐礼仪，有星级酒店工作经验或深圳市品牌酒楼工作经验。

Responsibilities: -Establish and implement the delivery of the restaurant brand standard, sequence of service procedure and provide a high-quality guest service at all times. -Facilitate the implementation of business strategies and conduct regular strategy update meetings with management team.  -Contribute ideas and suggestions to enhance operational/environmental procedures for the restaurant. Check with the Restaurant reservations team/hostesses to review updates on reservation levels and arrivals.  -Maintain safety and hygiene standards in the restaurant at all times. Offer recommendations for corrections and take action for maintenance project and improvements as needed. -Take ownership and initiative to resolve issues, interact with various department in a professional and positive manner to foster, motivate and develop team members as our company assets by overseeing training and leading to a clear understanding by the team of expectations. -Ensure effective control over food and beverage sales. Manages and controls overall expenses of the restaurant focusing on higher revenue and profit. -Ensure guest requests and feedback, both verbal and written are responded to promptly and efficiently, and communicate to assigned team members on a daily basis to achieve and exceed our guest needs and expectations via social media channels. -Recruit and train new hires on business practices. Qualifications: -Reading, writing and oral proficiency in the Chinese and English language, prefer at least 2 years' experience of independent Fine Dining or Michelin Star restaurant environment. -Work a flexible schedule to accomplish all major responsibilities and tasks. Result driven orientation. -Have the ability to relate to all levels of guests and management, handle multiple tasks at one time. -Comfort working with budgets, payroll, revenue and forecasting, strong communications and administrative skills. 餐厅概况 Savor Group旗下首家餐厅Ensue位于深圳福田香格里拉酒店40层，连续第四年入选亚洲五十佳餐厅: 2024年度50-100餐厅榜单排名为第86名，位列中国大陆第6位，集团的目标是将旗下品牌打造成为世界顶级餐厅之一。