Maintain accuracy and timely
entry of all relevant data in systems.
确保系统中有效相关数据的录入的正确性和及时性。
Review and analyze data on an
ongoing basis.
回顾和分析持续发生的数据信息。
Reviewing daily reservations
accuracy, rates compliance from segment and source, system close-out when
necessary and rate availability.
检查每日预订的准确性,每个市场代码和来源的合理性,必要时关闭系统。
Ensure clients’ satisfaction
and adherence to Kempinski service standards.
确保客户的满意度并忠诚于凯宾斯基的标准
Follow internal credit policy.
遵守内部信贷政策。
To follow up on lost business
and bring information about them to the knowledge of the department superiors.
跟进丢失的业务并向部门的上级汇报信息。
To spot-check reservations made
the previous day and check all VIP arrivals.
检查预订抵店和检查所有贵宾到达。
Test calls LQA / IFH results
> 85%.
测试电话LQA / IFH
结果 >85分。
Follow the internal upsell program
for reservation department.
跟进预订部增效项目。
Performs any other duties as
assigned to him/her by management.
Oversee the job responsibilities of the accounts receivable clerks and senior accounts receivable clerk to ensure verification of documents and accuracy of work
有职责监察应收账员和高级应收账员,确保工作的正确
Verify all the receivables from the Front Office and F&B sales
核实前台和餐饮的应收账款
Ascertain that all billing are accurately processed and accurately recorded.
查明所有开票的正确性并且正确地记录
Correspond with guests regarding queries and clarifications or disputes of Hotel charges.
澄清客人关于旅馆费用的质问或纠纷
Verification of commission with supporting documents to ensure authenticity.
检验确保有佣金的原始单据的确实
Pay the AR in OPERA system in time.
及时在OPERA系统核销回款
Follow up of outstanding receivables on overdue accounts from time to time.
随时跟进超时未付的应收账款
Ensure timely preparation of reports in line with corporate office requirements.
确保及时编制报告,确保与相关部门的要求相一致
To ensure timely completion of month end closing including preparation of journal voucher and reconciliation of city ledger balance in general ledger with account receivables aging report.
确保月底完成月结凭证和调节应收账分析报表的挂账余额
Ensure that existing practices are consistent with company’s accounting manuals policies and procedures. Responsible to review /approve /file up the hotel credit facility.确保现有的程序和财务部的政策程序相一致,负责酒店信贷协议的审查,批准及整理存档
Responsible to organize credit meeting monthly.
负责召开每月信贷会议
Motivate staff working directly under you to perform at peak levels of efficiency
在高效率的领导下直接激发员工的工作热情
Responsible for training staff of the accounts receivable section.
负责培训全体应收账款职员的工作
Recommend alternative methods and procedures to streamline operations and strengthen control systems whenever required.
不论什么时候都可以提供方法和使用操作流程以控制系统