Ensures professional
Sales Calls using Hyatt’s Consultative Selling principles and SMART Selling
philosophies.
确保拜访客人的专业性:运用凯悦的顾问式销售原则和市场营销分析报表工具理念。
Carefully plans Sales
Calls into defined objectives.
根据既定的目标来计划拜访客人。
Maintains a detailed
knowledge of hotel facilities, features and services.
保持对酒店的设施设备,特征和服务有具体的了解。
Conducts extensive competitor
researches and maintains excellent Product Knowledge of the Hotel.
对竞争对手进行密集的调查,对其酒店产品知识有这透彻的了解。
Ensures systematically
and efficiently calls on allocated Accounts within location and reports
findings and opportunities to the Associate Director of Sales.
系统而有效地拜访现有的和潜在的范围之内的客户,把所得的发现和机会整合成报表并上交给销售部副总监。
Pre-qualifies and
targets prospects, utilising Fidelio database and develops appropriate and
effective sales solicitation strategies to increase hotel’s market share.
预先调查并设定主要目标,利用Fidelio数据库去制定适合而有效的销售策略,从而扩大酒店的市场份额。
Ensures a high level
of exposure for hotel through direct sales solicitation of telephone contact
and written communications.
通过直接的销售电话接触或书信沟通,维持酒店高度的公众知名度。
Professionally
conducts routine telemarketing activities to identify new business
opportunities.
专业地进行日常电话销售,寻求并确定新的生意机会。
Meets and greets VIP
guests upon arrival/ departure.
欢迎欢送贵宾。
Plans and makes Sales
trips to the parties concerned which is our current and potential clientele to
explore new business opportunities.
计划并执行对现有的和潜在的客户的拜访,开发新的宴会商机。
Entertains and
conducts hotel inspections to relevant representatives / delegates whenever
required.
有需要时,宴请或带相关公司的代表或政府官员参观酒店。
Establishes strong
contacts to source for information with regards to planned and upcoming
functions / events.
建立强大的联系信息库,以便获取关于各种计划好的将要举行的活动/宴会的信息。
Implements all sales
action plans related to responsibility areas as outlined in the Marketing plan.
根据年度市场营销计划上标明的个人负责区域来执行销售活动计划。
Achieves the monthly
and annual personal target and the corporate segment target room night
production and room revenue.
完成每月和年度个人目标、公司客户房晚数和客房收入指标。
Liaises and works
closely with the related operation departments ensuring guests requests and
expectations are being met.
与相关的运营部门保持良好的协调和合作关系,确保满足客人的要求和期望。
Assists with the
preparation of the annual Marketing Business Plan ensuring Divisional
Objectives fully address business objectives of the Hotel and needs of
employees.
协助营销年度预算的准备,确保总部门的目标与酒店年度预算目标和员工需求相一致。
Assists with the
preparation and regular update of the Marketing Departmental Budget in close
cooperation with the Director of Sales and Associate Director of Sales,
ensuring targets are met and costs are effectively controlled.
与销售总监/副总监紧密合作,协助市场营销部预算的制定和定期的更新,确保目标达到的同时成本也处于有效的控制之下。
Maintains complete and
supported records of all Sales Agreements, Contracts and Quotations for the
Hotel.
管理好所有完整和附属的酒店销售协议书、合同和报价书的归档。
Establishes an
efficient trace File to ensure that all business booked is properly tracked.
建立有效的跟进文件记录,确保所有的交易都有据可循。
Provides accurate
reporting of Group business booked to the Sales Coordinator for monthly
consolidation.
为销售协理提供每月团队生意报告所需的确切相关信息。