主要职责-(职务的主要工作） .-前厅部、全能欢小朋的工作； -确保在繁忙时段为客人提供及时，礼貌的服务； -确保员工，特别是直接为客人提供服务的工作人员，熟悉希尔顿荣善客会会员体系，能够识别出常客及其它贵宾，并对这些特殊客人格外关照； -确保酒店网评分数在4.9分以上；差评率<5%、早餐好评率>95%、百人差评值<5、铂涛24小时差评回复率100%(希尔顿荣善客会会员投诉处理时内邮件回复及官网点评24小时内回复标准） -负责管理规范标准的整体责任，确保各项设施和设备的外部清洁，正常运转，并得到妥善维护； -计划并实施对所管区域的定期检查； -保持前厅部员工的行为、装束、卫生、制服容量、仪容仪表的标准； · -召开部门会议，内容包括对营运中发生的问题进行详细分析，并通过优化流程来改进营运绩效及真客的整体满意度；. -协助管理酒店的收益增长并通过充分利用系统工具，及相关工作制度，推进收入量大化；评估并批准/拒绝所有折扣和退款要求； - 完成营业收入预算，控制劳动成本和支出，在职责范围内获取最大的利润；参与输制部门年度运营预算以支持酒店总体财务目标； -编制和提交必要的统计，业务和预测分析和报告； -与相关部门沟通和其他重要客人的抵店和离店的相关信息，包括其它特殊的客人需求； -确保进行总台的相关培训并按程序执行，在紧急情况下总台作为信息沟通中心并与当地消防，公安和急救中心的保持密切联系； -和财务部门一起编制和管理部门预算； -督导希尔顿荣善客会会员的发展情况，并且将最新的推广活动介绍给全体员工； -除本职位所要求的主要工作职责外，因希尔顿欢朋酒店的运营模式，该职位员工应履行一专多能的工作职能。

岗位职责 1、熟悉部门工作细则和流程； 2、以项目方式，参与相关的公司管理工作； 3、需每个工作计划阶段针对公司日常管理上交书面化建议； 4、执行公司安排的其他相关工作。 岗位要求 1、有志在酒店行业发展的应届毕业生/实习生； 2、对担任酒店管理人员具有高度期望； 3、热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

一、根据市场推广计划和销售策略的要求，负责旅行社的开拓。拟定各项措施，作好旅游市场销售工作。                                   二、定期走访旅游市场客户，与所有国内外重要客户保持必要联系，建立良好的合作关系。                                                                          三、负责接待旅游市场客户，并将重要客户介绍给部门领导。                                                                           四、负责旅游团队的流量控制和团队入住接待的协调工作，检查督促下属员工做好团队房间及餐饮预订的接洽、确认，以及入住前的通知等事宜。                                                                          五、负责旅游团队的订房合同事宜。                                                                          六、负责处理日常旅游团队业务的预订、更改、取消等事宜，确保预订资料的完整准确。                                                                          七、按照团队销售接待程序，在团队进店前和入住时，与前厅、客房、餐饮保持密切联系，发送通知单。                                                                          八、负责旅游市场信息的搜集和分析，将有价值的信息资料上报市场营销部经理。                     九、建立旅游市场的客户资料档案，并负责管理。                                               十、认真完成领导交办的其它工作。

岗位职责 1、负责员工日常招聘工作，建立用工渠道及人才储备库。 2、负责办理普通员工的入职、离职手续, 及人事变动的审核工作。 3、合理调配酒店的人力资源，并提出有效的建议和意见。 4、负责各部门人员编制的审核工作。 5、负责员工人事档案的管理, 及对外公文之草拟和处理。 6、负责各种人事政策的具体实施及检查工作。   岗位要求 1、大专及以上学历，有相同岗位工作经验。 2、熟悉员工的有关法规和条例；掌握教育学、心理学以及酒店管理理论。 3、熟悉员工的规律、特点和岗位培训工作程序。 4、了解酒店员工的服务工作规范和质量标准的要求。 5、具有良好的沟通能力和协调能力。 6、 具有较强的文字综合能力和口头表达能力。

Role Purpose The position needs to communicate closely with the global team and in charge of developing customized programs in GC market. Not only responsible for the marketing plan of the hotels and regions, but also have the ability to develop the business. To improve the effectiveness of marketing investment.   Key Accountabilities Support global develop field marketing’s business model to IHG GC market.  Strategic and holistic understanding of the hotels’ PR & marketing needs. Follow their strategy to localization field marketing service in GC, based on GC hotels' need to develop field marketing products & service. Set up the field marketing development plan of GC, led the whole process of project including business model design, product/service design, financial & legal process, and finally sold the product to IHG individual hotel. Guide the hotel to execute marketing activities based on marketing plan. Grows and supports the team with the aim of building a supportive, knowledgeable and commercially savvy team. Ensure that marketing plans are consistent with IHG and brand proposition. Able to work closely with commercial team to develop a sustainable business model. Strive to ensure that the project can break even.   Key Skills & Experiences Other Requirements: Ability of market analysis and planning can complete the marketing plan independently. Excellent communication and coordination skills, able to establish good cooperative relations with business partners. Strong presentation skills. Strong team management ability, able to coordinate team resources to ensure the smooth progress of marketing activities. Strong team development strategy ability, formulate team members' career development plans.

主要工作内容： 1. 负责统筹公司旅游产品的线上运营工作，促进产品销售； 2. 独立完成自媒体维护的新媒体合作拓展工作； 3. 运用OTA平台或新媒体平台，针对公司产品进行特色输出，提升旅游产品销售额； 4. 其他上级交办的重要工作。 任职要求: 1. 具备2年以上旅游相关渠道合作的经验，能够进行基本的英语口头和书面交流； 2. 熟悉OTA平台 (美团、大众、携程等) 或新媒体平台(小红书、抖音、微信) 规则和玩法，能独立完成OTA商品上架、运营、维护等相关工作； 3. 对各自媒体平台及线上渠道有实操经验； 4. 具备较强的创新能力和沟通能力，思维活跃。

1、熟悉前台接待流程，有经验者优先。 2、性格开朗，沟通能力良好。 3、亲和力强，协作能力良好。 4、形象气质良好，学习应变能力良好。 5、待遇4000起（根据个人能力上浮）+360餐补 +好评和散客提成。 6、月休 6天，五险一金，法定节假日3倍工资。 7、公司多个新项目即将落地 需管理人员，发展前景良好

Description ·     Oversee the Procure to Payment (PTP) team and ensure all procedures and documentation are in order. This includes keeping the PTP master activity list (MAL), Standard Operating Procedures (SOPs) and templates up to date. ·     Proactively review Procure to Payment (PTP) processes and systems for improvement or enhancement opportunities and actively participate in driving transformation (RPA, AI etc), efficiency and productivity improvement initiatives. ·     Train and guide new or existing team members and hotel users on HAFS AU processes and systems including DocMx and Navision. ·     Supervise month end activities to support the hotels in the timely delivery of month end reporting, including coordinating and assisting in the month end closing process, ensuring the completeness, timeliness and accuracy of all journal postings and reports.  ·     Review PTP monthly balance sheet reconciliation as performed by team members. ·     Manage PTP operations, ensuring compliance with Hilton Worldwide Global Policy Initiatives (GPIs), SOPs and any related Hilton policies and procedures. ·     Support all internal and external audit matters for the HAFS AU team. ·     Manage team member recruitment, retention, and resource allocation, ensuring adequate coverage including leave and absence coverage. ·     Provide a timely and responsive service to both internal and external customers. ·     Coordinate and liaise with key hotel personnel on day to day matters as required. ·     Ensure smooth day to day operations of the HAFS AU team and pro-actively engage with team members. ·     Perform Personal Development Reviews twice a year with PTP team members. ·     Be flexible in relation to shifts and be available to work all shifts as required. ·     Take responsibility for individual personal development. ·     To perform any other assigned tasks or ad-hoc requests of a reasonable nature as required and requested by a supervisor or manager from time to time. This is may include Daily processing of any RTR, OTC, or RA tasks for any one or more hotels. Qualifications As Team Member you are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: ·       3-4+ years working experience in a similar role ·       Completed or working towards a professional qualification (CPA, CIMA, CA) ·       Proficiency, at an intermediate to advanced level, with computers and computer programs, including Microsoft programs (Excel and Word), Property Management Systems and Point of Sales Systems. ·       Comfortable with Office 365 apps such as Outlook, OneDrive, SharePoint and Teams. Working knowledge of Power BI, Power Automate and proficiency with Excel Macros an added advantage. ·       Excellent time management and organization skills ·       High-level of attention to detail and accuracy ·       Strong analytical, problem-solving, and interpersonal skills ·       Excellent written and verbal communication skills in English ·       Ability to develop strong working relationships with internal and external customers. It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: ·       Previous Accounting or Finance experience (hotel experience an added advantage) ·       Relevant degree in accounting or related business discipline, from an academic institution ·       Experience with Navision highly regarded. ·       Experience managing a team (>3 TMs)

What your day-to-day will be like: ·   Support a fluid portfolio of IAM projects within the China and APAC markets that includes but is not limited to: Access provisioning centralization & automation Access requirements analysis, design & segregation of duties Access role standardization and Role-Based Access Control (RBAC) Access support platform adoption Centralized access reporting and access review automation Application integration with Identity Management & Single Sign-On Application onboarding to standardized processes ·   Manage and contribute to project efforts, including: Meeting coordination Business, data and financial analysis Access requirements analysis and design Business requirements documentation Quality assurance and user acceptance testing ·  Support further development of the team’s access management policies, procedures and standards. ·  Assist with the enforcement of said policies and procedures by providing guidance to China stakeholders and reporting challenges & opportunities to the Americas-based IAM team. How you will collaborate with others: ·  Conduct management status reporting and creation of presentation materials. ·  Coordinate access support activities amongst end-users, hiring managers, other business stakeholders, and responsible technology support teams. ·  Liaise between regional and Americas-based technology team members on cross-regional activities and compliance efforts. What projects you will take ownership of: ·  The deployment of IAM tools, technology and processes to financial shared services organizations servicing the greater China Market. Qualifications Bachelor’s Degree, or associate degree plus 6+ years of Technology related experience, or High School Degree plus 12+ years of Technology related experience  Four (4) years of work experience in Information Security, IAM, IT Audit or related field Three (3) + years of experience managing or leading projects. Solid grasp of general access management and information security concepts, including the Principal of Least Privilege, access appropriate to role, and segregation of duties Data analytics experience using tools such as MS Excel, SQL Server, etc. Ability to manage task-load independently with minimal supervision. Disciplined alignment to established information security policies & procedures and the ability to adapt where guidance is not present. Proficient project management skills, including the ability to drive tasks to completion among a variety of responsible parties. Travel up to 10% of the time

Description Liaise with hotel users to identify, define, and consolidate user requirements. Setup and standardized reporting templates. Coordinate project activities and information. Monitor project progress. Any ad-hoc tasks assigned by Senior Manager, Financial Systems and Projects – APAC. Qualifications Possession of a bachelor’s degree in finance or a related field such as Accounting. A minimum of 5 years of relevant experience. Demonstrated familiarity with hotel finance operations and proficiency in hotel finance systems. Meticulous and attention to details, organized and focused. Good team player with a positive attitude. Ability to manage multiple tasks and prioritize effectively. Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications Experience with document management systems, for example, DocMX.

As the FSSC corporate Sr Accountant, you will be responsible for performing the following tasks to the highest standards: • Transactional Accounting: Perform the GL accounting activities timely and accurately in accordance with US GAAP & PRC GAAP for FSSC. Verify and process the Affiliated (Inter-Company) statements settlement and reconciliation Analyzing complex financial reports and records work with US & APAC team for local accounting treatment, variance analysis, etc. • Month/Quarter/Year end closing: Responsible for PSoft submission and File Exchange Reconciliation for HHMS and FSSC subsidiary and follow up on the outstanding items. Responsible for Balance Sheet Pack comments, forecast planning as well as cash flow analysis for two branches and FSSC subsidiary. Monitor & Manage Bad Debt Provision for FSSC receivables on monthly basis. • Tax Management: Produce monthly tax filing for VAT and quarterly corporate income tax, ensure accurate accounting/tax reconciliation and tax claim within schedule for two branches and FSSC subsidiary. Ensure compliance to various local laws and regulations, financial policies and procedures of HQs Collaborate with Global/Local Tax team to response audit/inspection from Local Authority. • Treasury: Front treasury team for local legislation (E.g., bank certificate, bank account opening, bank audit) for FSSC. • Local Statutory Filings and Compliance: Co-operate with Internal and External Audit. Ensuring that FSSC’s booking complies with the company Standard Practice Instructions and meets Sarbanes Oxley requirements. • Reporting: Produce AR reporting & PL reporting for FSSC by monthly. Take the ownership of credit control on FSSC receivables. • Other: Supporting management and wider finance team on any ad-hoc duties or projects. Support manager in all financial, treasury and taxation matters, assist on providing the information/data of budgeting and forecasting Qualifications Minimum Education: bachelor’s degree and major in accounting or other related major. Minimum Years of Experience: 5 years of related work experience Self-motivated and proactive, fast learning Willingness to learn and develop. Fluent in written and spoken English. Good communication skills and presentation skills (both in Chinese and English)

岗位职责-总经理 1、对门店负责，协助完成BU下达的各项工作任务及指标; 2、参与酒店重要问题的决策，参加各类合同的谈判，签署，并监督执行； 3、控制，监督酒店的收入、成本及费用，协助建立并督导实施成本及费用控制； 　　4、协助集团对酒店服务质量及品质进行监督和把控； 　　5、深入部门，检查工作情况，发现问题及时督办; 　　6、完成BU交办的其他工作。 　 任职要求： 1、 至少5年以上国际酒店管理品牌总监及以上经验 2、 强房务背景 3、 领导力强、能够带领团队实现各项目标 4、 学习能力强、乐意挑战新事物 5、 能够在强大的压力下工作

工作内容: 1. 负责酒店的日常管理和运营，确保酒店的各项业务顺利进行； 2. 管理前台员工，包括排班、培训、考核和奖惩等； 4. 确保酒店的服务质量和客户满意度，处理客户投诉和意见； 5. 协调酒店各部门之间的工作，确保酒店的整体运营效率； 6. 每日查房，督促客房服务员的做房情况。 7. 月底盘点物料。 任职要求: 前厅经理工作经验三年以上 薪酬待遇: 综合薪资5500以上，有好评提成和满房提成，无上限。一月4休，上班时间12-22点。 发薪日15号 正式入职买社保。

About Club Med A Global Leading All-Inclusive Vacation Group – Since Club Med was founded in 1950 and we created the all-inclusive vacation concept, Club Med has been the world leader on its market, and has developed a resolutely upscale, friendly and multicultural spirit. Club Med boasts 68 resorts located in the most beautiful sites in the world, a cruise ship and Luxury Villas & Chalets and, now more than ever, is associated with dreams and happiness. There are 20,000 Gentle Organizers (G.Os) and Gentle Employees (G.Es) at Club Med, who work in the villages, but also at the Paris, Lyon, Singapore, Shanghai, Rio de Janeiro and Miami headquarters, in the sales offices situated in dozens of countries and in travel agencies. Why work with us? Club Med offers the opportunity to broaden our professional scope in amazing destinations all around the world, and to embrace a unique mindset and lifestyle in a company that has always been purposeful and committed to people and environment. Club Med has always been, and will continue to be, an experience like no other, a life-changing experience. Title: Senior Development Manager Working Location: Guangzhou, China Your opportunity As the Senior Development Manager, you will be responsible for ·        Partnership Development & Contract Negotiation (70%) ·        Project management & Internal communication (30%) How you will contribute ·        Responsibility1: 1.           Convince Owner to invest in Club Med  2.          Negotiation of all legal documents 3.          Maintain the relationship with Owner 4.          Attend concerned conference or event to sourcing projects 5.          Track the TSA fees ·        Responsibility 2: 1.          Conduct identification & feasibility study 2.          Present projects to Asia committee to convince internally the project 3.          Communication internally on the negotiation result and the legal documents 4.          Coordinate with construction team to execute the technique service agreement 5.          Coordinate with Project management team to provide support after the signature of the contracts 6.          Assist to improve the current process or way of working and give contribution to the strategic plan of the company Who you are? ·        Education: Master or Bachelor with solid education in business or hotel industry ·        Experience: Minimum 5 years experiences in hotel development preferrably in Greater Bay Area ·        Knowledge: General knowledge in business (HR, Legal, Marketing etc), Finance, hotel management ·        Languages: Fluent English both in speaking and writing; Chinese as mother language Others: Good computer skill such as all office software including excel, ppt.

岗位职责： 1、协助上级建立健全公司人力资源制度建设； 2、建立、维护人事档案，办理和更新劳动合同； 3、执行人力资源管理各项实务的操作流程和各类规章制度的实施，配合其他业务部门工作； 4、收集相关的劳动用工等人事政策及法规； 5、执行招聘工作流程，协调、办理员工招聘、入职、离职、调任、升职等手续； 7、负责员工工资结算和年度工资总额申报，办理相应的社会保险等； 8、帮助建立员工关系，协调员工与管理层的关系，组织员工的活动。 9、公司合同档案管理； 10、出具财务相关报表，费用报账等。 任职资格： 1、人力资源或财务相关专业全日制大专以上学历； 2、两年以上人力资源工作经验； 3、熟悉人力资源管理各项实务的操作流程，熟悉国家各项劳动人事法规政策，并能实际操作运用 4、具有良好的职业道德，踏实稳重，工作细心，责任心强，有较强的沟通、协调能力，有团队协作精神； 5、熟练使用相关办公软件，具备基本的网络知识。 工作时间：法定节假日，双休。 工作地点：北京市朝阳区CBD阳光金融中心，公司有员工食堂可以就餐； 应聘此岗位请带个人近期生活照

工作职责： 1、协助参与工程施工设计等； 2、协助项目现场测量复尺，设计排房或3D渲染建模等； 3、工程部指派到店核查等； 4、部门内其他支持类工作。 任职资格： 1、土木类工程设计相关专业的在校生； 2、熟练使用CAD、Photoshop等设计软件； 3、熟练掌握Office办公软件，擅长3Dmax，Sketchup技能优先考虑； 4、认真细致、责任心强，良好的沟通及表达能力，有团队合作精神，能服从组织安排。

职责描述： 1. 采购管理 1.1. 协助上级总监制定公司采购战略； 1.2. 制定并完善采购部门的规章制度与工作规范、经上级审批后执行； 1.3. 根据经营计划制定物资采购计划与采购预算，保证采购物资满足公司经营活动的需要； 1.4. 深入调查资源市场，合理选择供应商； 1.5. 负责完成供应商的考核与维护工作，及时清理不合格供应商； 1.6. 监督并负责大批量订货业务的洽谈工作，监督采购合同的执行和落实情况； 1.7. 主持采购招标，合同评审工作，签订采购合同并监督执行情况，建立合同台账； 1.8. 整体负责采购进度控制，指导下属开展采购跟单工作，进行采购交期管理，确保物资的及时供应； 1.9. 合理控制采购价格，节省采购成本； 1.10.指导下属开展采购物资的质量检验； 1.11.负责采购物资质量事故的预防与处理工作，并定期编制采购报告呈上级领导审阅。 2. 完成领导安排的其他任务 任职要求： 1. 教育背景： 1.1. 学历：本科及以上； 1.2. 经济、管理相关专业。 2. 知识技能、专业证书： 2.1. 熟悉标书制作、采购合同拟定过程； 2.2. 熟悉采购计划制定工作； 2.3. 熟悉采购流程，对酒店行业较为熟悉； 2.4. 熟悉采购成本分析方法，能够确定科学的采购价格。 3. 工作经验： 3.1. 五年以上成本采购相关经验。

【岗位职责】 1、负责清洗酒店餐厅和厨房使用的碗盘餐具，保持清洁度和卫生标准； 2、按照规定的流程和方法进行清洗消毒操作，确保洗涤质量和效率； 3、及时清理工作区域和设备设施，维持整洁的工作环境； 4、协助其他同事完成相关工作任务。 【岗位要求】 1、身体健康，能够适应洗碗工作的环境和强度要求，勤奋踏实，吃苦耐劳； 2、无需相关工作经验或技能要求，但有相关工作经验者优先考虑； 3、具备良好的团队合作精神和服务意识，能够积极沟通配合并认真执行工作任务； 4、遵守酒店的规章制度和操作流程，注意个人安全和食品卫生安全。

岗位职责： 1、负责公司旅游及酒店产品的客户渠道开发与积累。 2、负责公司旗下产品的对客销售工作，完成公司的销售业绩指标。 3、收集有效的潜在客户关于产品沟通及体验反馈等信息，持续跟进潜在客户，促进业务发展。 4、做好售后咨询、服务等工作，维护新老客户的良好关系。 职位要求： 1.底薪+业绩提成+带薪年假。 2.年龄在18—35周岁，高中及以上学历。 3.性格开朗，有良好的沟通表达能力、亲和力。 4.积极向上，有良好的团队合作能力。

（工作地点重庆）国际五星酒店前台会使用opera优先，喜欢做销售优先（无需自拓，但是要喜欢聊天，仅招26岁以下的） 维系客户池里的客户，咨询全球五星级酒店预定 秒回信息，报价给客户促单。跟踪售前售中售后 了解五大酒店集团旗下品牌，洲际、万豪、凯悦、希尔顿、雅高等 善于沟通喜欢沟通，线上活跃气氛组优先 喜欢旅行刷小红书的优先 工资=基本薪资+阶梯式提成，无需自主拓客。 需要服务意识强的同学 酒店前台+脑袋灵光月入6k很轻松，这里没有pua没有cctv。工作氛围很融洽搞笑一家人 一周 公司四天在家办公三天 休息一天

跟拍助理/短视频摄像 工作内容： 1.负责日常跟拍记录老板工作及生活素材，配合策划对策划内容进行拍摄； 2.负责整理拍摄素材，归纳整理后对接后期剪辑； 3.日常收集近期网络热门视频，提取有效内容，在跟拍中加以应用； 4.发掘老板拍摄特点，与策划随时沟通，协助策划内容； 岗位要求： 1.擅长使用大疆手持便携式设备或手机稳定器等，对单反等设备有基础了解； 2.审美好，网感高，人有梗，有创作热情，抖音等短视频平台忠实用户加分； 3.过往有过跟拍达人经历加分，或熟悉此类短视频套路加分；

【岗位职责】 1、迎接问候宾客，在宾客面前随时保持整洁友好愉快的形象，确保自己的服饰、发型整洁、淡妆等方面全部符合规定的要求。 2、熟悉预订资料，了解客情，尤其要记住即将来店的贵宾、常客的姓名。 3、熟练掌握店内外信息，向宾客提供礼貌周全的服务。 4、了解酒店的相关活动，可向宾客详细介绍酒店康乐部的活动。 5、对于宾客的要求、不满和需要及时做出回应及时向领班或部门经理汇报。

Working alongside a professional team in the corporate office's Global Customer Service Center based in Hong Kong, we are seeking for a Customer Service Agents (Overnight Team) to join our global reservation team.  Work for a highly prestigious and renowned hospitality group Be a part of a professional team Be offered with exceptional market leading benefits such as comprehensive family medical insurance (including dependents), pension benefits and 17 days of public holiday    Key Accountabilities Demonstrate and maintain up to date knowledge of all Peninsula Hotels’ facilities, rates & promotion Process reservation bookings via incoming calls, emails and wholesalers in accordance to the policy & procedure Collaborate with internal departments to ensure important requests from guests are well communicated (e.g. handling transportation bookings, restaurants and spa bookings) Maintain accurate guest profile and apply relevant booking history for future reservation Participate in Suite up-selling programme    General Requirements Minimum 1 year of Reservation, Front Office or Call Centre experience Good operating knowledge of Opera (PMS) Clear communication skills and telephone etiquette Fluent in English and good command of Cantonese and Mandarin would be advantageous    We are delighted to receive your CV for further consideration. We may consider fresh graduates who have relevant internship experience in front office or reservation function.    About The Hongkong and Shanghai Hotels (HSH) HSH has an incredible heritage dating back to 1866 and was one of the first companies to be listed on the Hong Kong Stock Exchange. HSH owns and operates some of the world’s finest hotel proper ties under The Peninsula brand, with twelves operational Peninsula hotels in exceptional city centre locations in Asia, US and Europe. The group’s portfolio also comprises strategic real estate assets and tourism assets, including The Peak Tram – one of Hong Kong’s most popular tourist attractions.

位职责： 1、根据冠寓地区运营的要求，完成公寓门店的运营计划，协助店长开展门店的日常管理和基础服务； 2、采取有效措施保障门店收入和增值服务目标的实现； 3、及时掌握公寓门店的运营状态，联系安排房间维修和维护； 4、建立、维护良好的公共关系(客户关系、邻里关系、社会关系)及时处理突然事件； 5、处理客户投诉不断改善公寓门店的运维工作； 6、协助店长组织门店活动，提高客户粘性。 任职要求： 1、本科及以上学历； 2、对公寓行业感兴趣； 3、良好的解决问题的能力，逻辑清晰，服务意识强。