岗位职责： 1. 按指引和要求，打板及裁剪布料，制作服饰或饰物； 2. 以手工或利用机器裁剪、缝合、修改、补缀衣服及饰物等成品； 3. 配合日常制服房运作，包括试身、修改、洗水和更改员工制服； 4. 配合特别项目的流程运作，包括运送服饰及提供支援； 5. 有设计经验者更佳。 岗位要求： 1. 三年以上的相关工作经验； 2. 良好的剪裁技术及运用缝纫机的技能； 3. 能接受轮班。

1、在符合服务标准，利润率和独立的利润部门的前提下，确保所有小部门，会议及宴会的正常运营。 2、确保所有的小部分具有完善的管理团队（餐厅经理/厨师长）对收入利润和服务标准承担责任。 3、在符合年度商务计划规则的前提下，明确的核算运营预算并决定部门应达到的收入、花费、人力、营运设备及固定资产。市场策划的关键和推动收入的举措将对核算运营预算起到辅助作用。 4、在适当的时候提供准确的和切合实际的预测及更新的预期变化。 5、监督成本并提出可衡量的控制成本的建议。 6、确保严格遵守部门的营运预算范围。 7、 密切留意员工的能力，如果有必要作出及时的调整。

岗位职责/职位描述 Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures 确定所分配的客户潜力，依照IHG酒店业务拓展标准操作程序制定客户计划。 Provide feedback to management on changing market conditions,including competition and market trends 向管理层提供市场状况变化的反馈，包括竞争和市场动向。 Conduct periodic formal reviews with the Business Development team on their targets and goals 主持对业务拓展团队的目标的阶段性正式审核。 Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff 在自己的客户群内建立关系网，发展与重点决策人和其他相关人员的关系。 Ensure accurate and timely updating of an accurate record of allrelevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes 确保在所提供的销售系统中（即Delphi，Opera 等）及时准确的更新所有活动的准确记录，以便将来参考与管理。 Plans and executes sales trips to major market areas 在主要市场区域执行于计划销售活动 Attends major travel functions to promote sales for the hotel 出席主要的旅游会议以增加的酒店的销售业绩 . Directs all sales activities for Sales Managers to ensure they meet the goals of the Revenue Plan 指导所有的销售经理的销售活动，以确保他们达到目标的收益计划 . Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction 会见在酒店举办大型活动的客户，以确保客户满意度 Organise  and attends major sales/PR related functions within the hotel 组织和参加酒店主要的大型销售 / 公关活动 Qualification:  招聘要求：    1.University Graduate or Diploma and/or Degree or equivalent in the Hospitality Industry 酒店管理、市场营销或相关专业，大学本科以上学历 2.Minimum 5 years experience in similar capacity with international chain hotels 在星级酒店销售部,拥有丰富的销售经验及客户资源，从事销售行业5年以上者优先录用 3.Ability to work under pressure with team and independent 能够承受压力与团队良好合作 4.Strong at drive and lead team at daily sales work 高效能力带领团队 4.Familiar with Beijing market and complete understanding of Key Account Management 熟悉北京酒店销售市场以及重要客户的管理 5.Good sense of  sales in terms of Corporate and MICE 对公司及会议有很好的销售认知

岗位职责： 1. 密切关注泳池环境，对异常情况迅速作出处理； 2. 保证泳池环境安全，对游泳者做好安全管理。 岗位要求： 1. 两年以上相关工作经验； 2. 必须具有救生员证书； 3. 良好的沟通技巧，会英文或粤语优先考虑。

岗位职责： 负责完成酒店餐厅区域内的舞蹈/乐器演出。 岗位要求： 1. 接受过专业的舞蹈/乐器培训，熟悉中国传统舞蹈/传统乐器演奏，同时会爵士舞更佳； 2. 性格开朗，沟通良好，可以与餐厅客人互动交流。 *可准备表演视频以供参考

岗位职责： 1. 负责SPA中心的电话预订、接待、回访细节工作。提供五星级酒店服务水平给每一位尊享贵宾； 2. 协助经理完成制作每月销售任务图表，以及执行完成每月理疗疗程销售目标和产品零售目标； 3. 注重与上级和理疗师之间在沟通和合作，合理安排接待贵宾。负责日常用品的管理，保证硬件环境安全清洁和充足。 岗位要求： 1. 大专以上文化程度，流利的粤语、普通话及良好的英语口语； 2. 性格开朗、头脑灵活、工作踏实，具有较强的服务意识和责任感； 3. 具有品牌酒店宾客服务经验优先考虑； 4. 形象气质佳； 5. 可接受轮班。

岗位职责： 1. 协助餐厅经理和及主管完成餐厅的财务、服务和其他相关目标； 2. 对餐饮部服务员进行工作上的指导，为他们提供协助，并与他们紧密合作；在餐厅繁忙时段及需要的时候，能够履行服务员的职责，为客人提供服务； 3. 与厨房和饮品准备团队保持联系，保证服务流程的顺畅； 4. 了解并记录客人对餐厅的反馈意见及评论，并与餐厅经理进行讨论分析。 岗位要求： 1. 至少备具备一年以上国际品牌五星级酒店餐饮团队管理工作经验； 2. 国语标准，英语流利，会粤语者可优先； 3. 具有良好的宾客服务意识； 4. 可接受24小时轮班工作及落场班工作。

岗位职责： 1. 为酒店客人提供优质的服务，按照标准操作程序处理到达和离开的客人行李； 2. 熟悉酒店功能、服务及运营，准确回答客人的疑问； 3. 轮班期间管理酒店主门。 岗位要求： 1. 英语良好及国语流利； 2. 具有良好的沟通技巧； 3. 具有有国际品牌五星级酒店/福布斯星级酒店相关工作经验者优先考虑； 4. 可接受轮班及通宵班工作。

岗位职责： 1. 以专业及热情的态度为宾客提供咨询、预订、票务、款接等服务，并协助处理结帐； 2. 确保根据标准与程序向客人解释及适当的推销服务和设施； 3. 在酒店礼宾台或大堂及商场区域内进行所有活动； 4. 及时、专业地处理所有客人的安排，同时确保这些安排与最新信息的使用相协调。 岗位职位： 1. 英语及国语流利；具有良好的沟通技巧； 2. 形象气质佳； 3. 熟悉ACSC、Opera、OWS、Table、Touch等系统者优先考虑； 4. 有国际品牌五星级酒店/福布斯星级酒店相关工作经验者优先考虑； 5. 可接受轮班及通宵班工作。

岗位职责：  1. 接受餐厅培训及安排，严格遵守服务流程及卫生要求； 2. 以热情，贴心和专业的态度为每位客人提供食品或饮品相关服务。 岗位要求： 1. 形象气质优秀； 2. 具备国际品牌五星级酒店餐饮服务工作经验者优先； 3. 国语标准，英语及广东话可沟通者优先； 4. 良好的宾客服务意识，可接受24小时轮班或落场班工作。

岗位职责： 1. 熟悉酒店酒吧、酒廊和餐厅的服务流程,按流程向客人提供优质服务； 2. 熟悉酒水相关知识，向客人介绍并制作酒水及饮品等。 岗位要求： 1. 熟练掌握调酒相关技能，能够独立创新制作各种酒水，熟悉调酒工艺工序及工作流程； 2. 至少一年或以上相关工作经验，具有国际品牌五星级酒店或福布斯/米其林/黑珍珠星级餐厅服务经验优先考虑； 3. 良好的英文能力，广东话流利优先考虑； 4. 可接受24小时轮班或落场班工作。

岗位职责： 1. 熟悉酒店设施，包括点餐、宾客服务请求、餐厅预订和交通、航班或娱乐节目。 2. 遵循SOP中规定的服务标准和专业的态度及时、礼貌地处理所有来电/消息/电子邮件 ，认真记录客人的需求与意见，并联系相应部门及时处理和跟进客人的需求、投诉与建议。 岗位要求： 1. 流利的普通话、英语沟通能力，广东话良好; 2. 具有较强的客户服务意识，做到礼貌、耐心、细致地回答客人的问题;  3. 具备品牌酒店总机、前厅相关工作经验优先; 4. 能接受轮班/通宵班。

擅长本帮菜，江浙菜系。 Good at local cuisine, Jiangsu and Zhejiang cuisine. 您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。 You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations.  遵循餐厅的经营理念及凯悦酒店集团的标准来管理指定厨房，使之成为独立的盈利中心，并在严格按预算范围经营的同时，最大程度地提高顾客满意度，确保餐厅的盈利。 To manage the assigned kitchen as an independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

需具有robatayaki 炉端烧工作经验。 Experience in Robatayaki is required. 您的职责是在遵循凯悦酒店集团的企业战略及品牌标准的前提下，保持所在部门的高效营运，并满足员工、客人及酒店业主的期望。 You will be responsible for the efficient running of the department in line with Hyatt Hotels Corporation's Corporate Strategic Priorities, whilst meeting employee, guest and owner expectations.  遵循餐厅的经营理念及凯悦酒店集团的标准来管理指定厨房，使之成为独立的盈利中心，并在严格按预算范围经营的同时，最大程度地提高顾客满意度，确保餐厅的盈利。 To manage the assigned kitchen as an independent profit centre, in line with the outlet’s operating concept and Hyatt International standards, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Marketing Communications Manager is responsible to develop, implement, monitor and evaluate the hotel’s marketing communications strategy, including advertising, promotions, public relations, graphics and collateral, so as to support the marketing objectives for the hotel and maximize the hotel’s positive exposure in local, national and international markets. Ideally with a university degree or diploma in Communications. Minimum 2 years' work experience as Communications Manager or Assistant Marketing Communications Manager. Good problem solving, writing, administrative and PR skills are a must.

作职责： 1.负责公司及下属企业的薪酬管理，包括制定预算、审核报销、工资总额管控等 2.熟悉了解并能制定酒店行业薪酬体系、正向激励制度等，指导下属公司完善薪酬制度； 3.制定公司员工与下属公司班子成员的薪酬方案； 4.下属企业的工资总额计划管理并符合酒店行业实际； 5.人效数据管控及企业年金管理； 6.管理和维护薪酬相关数据库和系统，确保数据的准确性和完整性。 职位要求： 1.人力资源等相关专业背景，全日制本科及以上学历，具有至少3年酒店人力工作经验； 2.熟悉常用的薪酬管理工具； 3.具备良好的沟通和团队合作能力，能够与员工和领导层进行有效的沟通。 4.具备基本的财务知识，能够理解公司的财务状况并给出相关建议。 5.具有较强的文字综合表达能力、良好的组织沟通协调能力，具备优秀的学习能力、积极的工作态度、良好的自我驱动力、较强的抗压力； 6.诚信廉洁、勤奋敬业、作风严谨，有良好的职业道德和职业素养。

People Service Manager will be directly report to P&CD. 人才服务经理直接向人才与文化总监汇报工作。。 Duties and Supporting Responsibilities 1.Familiarizes and enforces the MO P&C framework including systems of: -Interviewing and Recruitment -Move in programme. -Performance Appraisal -Associate Administration -Managing performance and development 2.Familiarizes and enforces local P&C policies and procedures. 3.Liaises with individuals outside the hotel including, but not limited to, associate benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community. 4.Manages People & Culture Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices. 5.Assists the People & Culture Director, where appropriate, in the development and preparation of the Hotel’s Strategic Plan, Marketing Plan and Goals Programme 6.Ensures clear lines of communication exist to disseminate information affecting employer - associate relations, associate activities and hotel policies and programmes 7.Maintains and updates files on employee records, legal documents and other Personnel matters, efficiently and confidentiality. 8.Maintains effective communications at all levels of management and staff. 9.Assists in maintaining and creating a positive atmosphere within the hotel that allows for open two-way communication that ensures morale and productivity reach the highest possible levels 10.Develops and implements recruiting and screening systems and procedures to attract qualified candidates for position vacancies. 11.Monitors the administration of the Performance Appraisal Programme and acts in an advisory capacity to hotel department heads on the process. 12.Regularly analyses hotel manpower requirements and recommends selection and development activities to meet those requirements. 13.Contributes to the development and implementation of improved methods of work and better utilization of staff in all areas. 14.Counsels’ hotel personnel as needed in areas such as career planning, training and development, associate\personal relations and legal issues related to personnel 15.Participates in developing and implementing programmes to ensure associate security and safety. 16.Ensures all staff facilities are maintained in good order and meet the hotel’s cleanliness standards. 17.Deals with all problems relating to individuals in an understanding, caring and confidential manner. 18.Ensures all staff are aware of company benefits and make these available 19.Reviews hotel benefits and compensation levels in comparison with service sector competitors and makes recommendations to ensure the hotel remains competitive within the local employment market as appropriate 20.Monitors present and future trends, practices and systems in the personnel field and makes recommendations as appropriate 21.Maintains hotel Disciplinary Procedures, conducts disciplinary meetings and completes the necessary documentation as necessary 22.Ensures that all staff abide by the hotel dress codes and hotel rules 23.Contributes towards regional activities as directed 24.Manage the Department’s expenses 25.Assisting P&CD to run the departmental operations well. Job Requested 1.Minimum 5 years’ relevant experience in a luxury hotel at the same level, compensation & benefits, and recruitment area 2.Proficient in the use of Microsoft Office. 3.Effective communication and presentation skills in both Chinese & English. 4.A responsible and positive attitude can work under pressure and with teamwork spirit. 6.Able to manage, train and motivate the team. 7.Liaises with individuals outside the hotel including, but not limited to, associate benefits representatives, attorneys, applicants, government officials, colleges and universities, competitors and other members of the local community.

Ability to ensure hotel’s standards, policies and procedures with food & beverage management and staff.  确保每个餐饮部的员工都认真按照酒店的标准，政策和程序工作。 Ability to prioritize and organize work assignments, delegate work.能够很好的安排分派，合理安排工作并懂得区分事情的优先次序。 Ability to direct performance of food & beverage management and staff, and follow up with corrections where needed. 能够指挥餐饮部领导层和员工在正确的方向下工作 Ability to motivate food & beverage management and staffs and maintains a cohesive team.  能够鼓舞餐饮部领导层和员工的积极性并能创造一个凝聚力强的工作环境。 Ability to ascertain food and beverage training needs and provide such training.  能够知道餐饮部培训需要并提供相关的培训。 Ability to be a clear thinker,analyzes and resolves problems exercising good judgment.  能够思维清晰的分析和解决问题，锻炼出色的判断能力。 Ability to focus attention on details.  能够关注细节。 Ability to suggestively sell food and beverage venues, menu items, beverages and wines.  能够积极的对餐饮场地，菜单项目，饮料和酒水进行推销。 Ability to input and access information into MICROS system.  能够提取和输入资料到电脑系统中。 Ability to endure abundant physical movements in carrying out job duties. 有承受工作压力的能力。 Ability to ensure security and confidentiality of guest and hotel information. 确保对于客人，同事和酒店的机密信息保密。 Ability to work without directs supervision.  能够在直接上司不在的时候独立的思考，工作和行动。

完成酒店设定的销售目标及相关任务。 制定销售计划并得到销售总监或商务总监的批准，按照计划 实施对所负责的地区或行业的客户进行维护及开发，通过电话销售，当面拜访等形式了解客户需求并最终达成销售。 高效地制作完成报价，合同并发送给客户并及时跟进。带领客户进行酒店参观。 操作酒店预订系统对房间及宴会场地等进行预定。 及时发送团队工作单，宴会工作单 同时确保相关部门接收到相关信息 与所负责的客户建立良好关系，维持客户资料的更新并及时将客户需求与反馈反映给酒店。 向客户推荐集团内其他连锁酒店。 主动收集市场及行业信息与销售团队其他成员分享，抓住商机并最终转换为生意确认下来。 了解并熟悉竞争对手的所有产品信息，包括主要客户及其产量、酒店客房、餐饮、会务相关促销信息等，并及时反馈信息给商务发展总监/销售部总监。 在主要客户、团队负责人及贵宾到店时欢迎其光临或入住酒店。 通过定期的会议，确保销售团队与酒店运作团队有效的沟通，并协助宴会销售部或运营部跟进宴会或会议中发生的事件。 无论何时，最大化增加销售额，并对团队及宴会收入进行有效的预测。 根据需要在销售经理或销售主任制定团队报价或合同时进行必要的监督和指导。 积极参与市场计划的制定并协作达到预算。 根据销售团队架构来协助销售总监分配对日常工作进行有效分配。 协助销售总监组织定期的会议，确保销售团队与酒店运作团队有效的沟通，并协助宴会销售部或运营部跟进宴会或会议中发生的事件。 无论何时，最大化增加销售额，并对团队及宴会收入进行有效的预测。 协助销售总监完成部门相关部分的预算制定，并积极参与预测及市场计划的制定。 定期给员工进行培训，确保团队熟悉酒店产品及流程，可以高效的发掘客户需求并为之提供专业的定制服务。 定期分析客户产量及客源市场结构，预判市场发展趋势并提前设计产品及渠道以便抓住商机。

【岗位职责】 1、全面负责宴会和会议，展示会等的推销、预订工作； 2、制定宴会销售的市场推销计划、简历并完善宴会销售部工作程序和标准，制定宴会销售部规章制度并指挥实施； 3、参加酒店管理人员会议、完成上传下达工作； 4、安排布置并督导下属人员的正常工作； 5、建立改善宴会日记、客户合同存档、宴会订单和预报单的存档记录，使之成为有效的工作程序和管理手段； 6、与餐饮部总监和行政总厨沟通协调，共同议定宴会菜单及价格； 7、与其他部门沟通、协调、密切配合； 8、定期对下属进行绩效评估，按奖惩制度实施奖惩，并加强对员工的培训工作、提高员工素质。 【岗位要求】 1、具有酒店宴会销售岗位工作经验，特别是包厢宴会的销售，能结合行业特点开展整体市场营销工作，有一定的客户积累，团队合作精神； 2、对高档宴会的组织及执行有丰富的经验； 3、具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力； 4、工作细致、严谨，并具有战略前瞻性思维。

Responsible for proactively soliciting corporate / Travel FITs, group/catering /events business.  The position is accountable for developing new accounts, maintaining existing accounts and generating room nights, events and F&B revenue to contribute as part of Sales & Marketing team. Actively up-sells each business opportunity to maximize revenue for individual properties.  Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals.  Ensures business is turned over properly and in a timely fashion for proper service delivery in accordance with Edition standards.  Creates opportunities to grow the account base through customer interactions. 这个职位需要负责主动寻求商务公司/旅行社散客，团队和餐饮业务。负责发展新客户，维护现有客户并为市场销售部的收入做出贡献。积极抓住每个销售机会和商机去最大化酒店收入。将客户资料与适当的产品联系，实现个人和团队相关的收入目标。确保业务交接无误以及及时的服务传递符合艾迪逊酒店的标准。通过客户间交流创造发展客户群的机会。

【岗位职责】 1、全面负责宴会和会议，展示会等的推销、预订工作； 2、制定宴会销售的市场推销计划、简历并完善宴会销售部工作程序和标准，制定宴会销售部规章制度并指挥实施； 3、参加酒店管理人员会议、完成上传下达工作； 4、安排布置并督导下属人员的正常工作； 5、建立改善宴会日记、客户合同存档、宴会订单和预报单的存档记录，使之成为有效的工作程序和管理手段； 6、与餐饮部总监和行政总厨沟通协调，共同议定宴会菜单及价格； 7、与其他部门沟通、协调、密切配合； 8、定期对下属进行绩效评估，按奖惩制度实施奖惩，并加强对员工的培训工作、提高员工素质。 【岗位要求】 1、具有酒店宴会销售岗位工作经验，特别是包厢宴会的销售，能结合行业特点开展整体市场营销工作，有一定的客户积累，团队合作精神； 2、对高档宴会的组织及执行有丰富的经验； 3、具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力； 4、工作细致、严谨，并具有战略前瞻性思维。

岗位职责 1、制定并完善酒店各项培训管理制度。 2、协助上级进行全酒店各部门日常培训需求分析。 3、负责新员工的入职培训工作。外请人员来店培训的服务工作。 4、负责全酒店员工的公共外语、行业素质意识及酒店规章制度培训。 5、收取各部门季度、月度培训计划、初审工作。 6、协助上级培训各部门业务培训负责人培训技巧和知识。 7、编辑最新酒店业管理和信息资料,向各部门和全体员工推荐公布。 岗位要求 1、本科以上学历，有相同岗位工作经验3年以上。 2、具有良好的沟通能力和协调能力。英文听说读写能力优秀。 3、具有较强的文字综合能力和口头表达能力。 3、能按照酒店经营发展对人才的需要，制订酒店总体培训规划和实施计划。 4、具备教育学、心理学以及酒店管理理论知识。 5、熟悉员工的规律、特点和岗位培训工作程序。

JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Provdes support for sales activities for larger, more complex accounts. Monitors and manages against team booking goals and makes recommendations on booking goals of direct reports. Creates opportunities to grow the account base through customer interactions. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 8 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 6 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Supporting Developing & Executing Sales Strategies • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the property. • Works with sales team to create and implement a sales plan addressing revenue, customers and the market for the segment. • Assists with the development and implementation of promotions, both internal and external. Maximizing Revenue • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). • Recommends booking goals for sales team members.  Managing Sales Activities • Monitors all day to day activities of direct reports. • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager. • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).  Analyzing & Reporting on Sales and Financial Data • Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals. • Assists Revenue Management with completing accurate six period projections. • Reviews guest satisfaction results to identify areas of improvement.  Building Successful Relationships • Develops and manages relationships with key stakeholders, both internal and external. • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with Ritz-Carlton Global Sales Organization Managers and accounts. • Interacts with guests to obtain feedback on product quality and service levels. • Meets with guests to obtain feedback on quality of product (e.g., guest rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.  Managing and Conducting Human Resource Activities • Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. • Utilizes all available on the job training tools for employees. • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.  Additional Responsibilities • Executes and supports the brand’s Customer Service Standards and property’s Brand Standards.