• 楼栋管家

• 三千漓酒店
• 2019-11-12 09:13:36

职位描述：1、对每位客人提出的每一个要求都提供礼貌和高效率的服务与帮助。2、任何时候、任何地点都礼貌友好地问候客人，通过良好的客户关系服务确保客人在酒店入住期间感觉舒适并留有美好的回忆。 3、为客人提供包括行李服务在内的礼宾服务，熟练使用各种交通工具引领客人到房间，并向客人介绍酒店的设施与服务。4、检查并确保为重要客人所预分的房间已经就绪，所有的小礼物在重要客人抵达前已经放入客人房间，必要时对酒店的重要客人提供私人定制的VIP服务。5、提供个性化服务。6、确保大堂和工作区域始终保持整洁。7、与前台员工及其他部门密切合作，以确保客人住店期间流程顺畅、客户满意。8、采取必要行动，及时有效地处理顾客的不满；回访客人，确保客人对解决方法满意，必要的时候上报前厅经理。9、向客人提供当地的有关资料，通过最恰当的途径向客人提供服务和最新、最准确的信息。10、阅读工作日志并签字，跟进落实交接事项。11、如果在楼层或公共区域看到可疑的人要提醒并汇报给值班经理。12、必要的时候提供接站、送站服务。13、持续为酒店保持良好的声望并帮助酒店增加收入。14、每日进行宾客回访与宾客意见收集。15、服从管理层的安排和分配到出现困难或者突发事件而需要帮助的岗位工作。

• 前台接待 Guest Service Agent

• 湛江民大喜来登酒店
• 2019-11-12 09:13:17

Job Responsibilities/ Description：Assist guests efficiently, courteously and professionally in all Reception relatedmatters. Maintain a high standard of service and quality delivery at all times; when answering telephones, registering guests, assigning rooms, checking out guests and assisting in different requests.高效、优质、彬彬有礼、热情周到地帮助客人，回答客人电话、登记客人入住、分配房间、帮助客人結帐离店以及满足客人其它合理的要求。随时保持高标准和提供优质服务。Job Knowledge / Skill:Basic knowledge of hotel &front office.Good English language skill and communication skill.Good finance knowledgeGood and positive hospitality attitude.专业知识/技能：具有对酒店行业以及前厅部基本知识的了解。良好的英语能力以及沟通技巧。良好的财务知识或概念。良好积极的工作态度。

• 人力资源部文员/实习生 HR Clerk/Trainee(Talent & Culture)

• 佛山碧桂园美爵酒店
• 2019-11-12 09:11:41

1. 准备人才与文化部的来往信函，备忘录，传阅文件，报告，员工书信，会议记录并准确存档;Type personnel correspondences, memorandum, circulars, reports, staff letter articles, meeting minutes, and maintain all the files.2. 协助日常人事管理工作，以及参与办理员工福利、组织员工活动;Assist in the routine function of Personnel Administration as well as staff welfare & benefit and all staff activities.3. 通过员工布告栏、信函或直接联系等方式，向员工宣传好人事制度和酒店规章;Assist in the communication flow to all hotel staff through notice board, newsletter. Bulletin and direct communication with staff regarding Personnel Policies and Hotel rules and regulations.4. 协助人才与文化经理做好增进员工关系、调动员工积极性的工作;Assists T&C Manager to monitor employee relations and motivation program in the hotel.5. 应届实习生优先考虑。Welcome fresh graduates.

• 预订部主管/文员 Reservation Supervisor/Agent

• 佛山碧桂园美爵酒店
• 2019-11-12 09:11:41

1         采取横向销售管理体系以争取最大利润。Apply and improve yield management for maximum profitability. 2         管理预定队伍并激发员工创立最佳业绩，帮助员工提高职责范围内的工作技能。Manage reservation team and motivate staff for best performance and help to develop skills for all staff within the section.3          监督和领导预订员工提供最有效率和令客人满意的服务。Supervise and lead reservation staff in providing the most efficient and pleasant services. 4          详细并准确的处理所有预订。确保散客，团队的预订、电传、取消、转移预订等程序能顺利进行并正确保存以备查阅Handle all bookings with details and accuracy.Ensure F.I.T., group booking, telex, cancellations, transfer booking etc., are smoothly processed. And properly filed for future references. 5          与前台部紧密合作，确保客人享受到最周到的服务。Work with Front Office closely to make sure clients are served with detailed attention. 6          作出每日的“预订未到”和其它统计报告。Produce statistic reports as “no show”and follow up report daily.7          更新促销活动并通过正确的电话销售技巧训练来得到客户。Keep updating all sales promotional programs and well get clients informed by proper training of telephone selling skills. 8          要不断的提高对客服务水平，确保赢得客人最大程度的满意。Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention. 9          同客人建立良好的公共关系。Establish good public relations with all guests. 10      在电脑系统中更改合同价与旅行社价格。Update corporate rates/Travel Agents rates in the computer system. 11      为所有的预订部员工准备工作时间和日程表。Prepare timetable planning and schedule days off for all Reservations staff. 12      管理预订的确认,在收到预订24小时内，要通过书信、电传、传真的形式进行预订确认。Supervise the confirmation of Hotel Reservations via letter/telex/fax within 24 hours of receipt. 13      管理每日、每月、每年的所有日常通信的书写。Supervise filing of all correspondence daily according to date/month/year. 14      管理所有输入的预订资料。Co-ordinate all reservations input.15      根据预订情况更改现有的预订并且预测现有的和未来的预订情况。Give current update on reservation trends and forecasts for current and future dates.16      熟悉处理房间预订的程序。Knowledge of detailed procedures in handling room booking.

• 餐厅服务员 Restaurant Waiter

• 佛山碧桂园美爵酒店
• 2019-11-12 09:11:41

1. 负责餐厅内酒水和饭菜服务的高效性，并保持礼貌热情的对客服务态度。根据酒店的规章制度来完成本职工作;Responsible for serving food and beverages in restaurant efficiently and in a most courteous manner.Carry out all duties in accordance with tasks and descriptions with reference to established rules and policies.2. 熟知菜单、食品配方及其它方面的知识，以便向客人推荐各种食品及饮料。Suggests food and beverages ~ to be well versed with the menu, method of preparation and accompaniments. 

• 客房服务员 Room Attendant

• 佛山碧桂园美爵酒店
• 2019-11-12 09:11:41

1. 为客人整理房间并按标准妥善处理客人的需求和投诉以在最大程度上使客人满意;To provide cleaning services to the guestroom and respond to guest request and complaints in an efficient manner ensuring maximum guest satisfaction in accordance to the standard.2. 遵守客房部的安全/保安条例。Observe safety  and security regulations of the Housekeeping at all times.

• 前台接待 Receptionist

• 佛山碧桂园美爵酒店
• 2019-11-12 09:11:41

1. 全面掌握前厅部操作系统专业知识;To have complete knowledge of the operational systems at Front Office.2. 熟练掌握现金付款、信用卡、发票、外币兑换和转账等有关程序;Understand the importance of correct procedures regarding cash payment, credit cards, Fapiao, foreign currency and billing transfer.3. 与客房部协调，确保为即将到店的客人提供干净舒适的房间;Coordinate with Housekeeping on the turnover of rooms to ensure availability of vacant clean rooms upon guests’ arrival.4. 熟知贵宾、乐雅会会员、常客和长住客。建立良好关系并提供个性化和超值服务。Identify VIP, LCAH member, regular and long staying guest; develop rapport to offer personalized service and assistance.

• 厨房实习生 Kitchen Trainee

• 上海虹桥美利亚酒店
• 2019-11-12 09:10:59

岗位职责1.学习了解餐饮中餐厨房，西餐厨房，宴会厨房，西饼房等部门工作流程和操作标准；2.参与厨房的各类技能的培训学习；3.协助厨师完成基础准备工作；4.厨师长分配的相关其他工作任务。岗位要求1.有志在厨师行业发展的在校生，应届毕业生/实习生；2.热爱厨师行业，愿意主动学习；3. 实习期要求6-12个月。

• Management Trainee 餐饮管培生

• 海口美兰绿地铂骊Q酒店
• 2019-11-12 09:10:27

任职要求：1、诚信乐观，积极进取、身体健康；2、性格外向，良好的个人形象，具有良好的顾客服务意识与沟通能力；3、有强烈的个人发展意愿和价值实现憧憬的决心，愿意在餐饮行业中从基层做起；4、具有良好的洞察力及主人翁精神，能在工作过程中不断思考；5、欢迎应届毕业生、实习生。

• 宾客服务员-保安部 Service Associate-Security

• 苏州园区香格里拉大酒店
• 2019-11-12 09:10:22

岗位职责/Job Responsibilities-  保持高度的警惕，防止客人的行李被人顺手拿走，防止前台和收银处发生，偷盗、提包等现象 。   Keep alert, prevent the guests' luggage to be easily taken away, to prevent the occurrence of reception and cashier, theft, bags and other phenomena.-  对在大堂发生的争吵、大声呼叫、到处乱窜的客人要立即上前进行婉言劝说和制止，使其离开，制止在大堂内饮食、自带食品、饮料的客人，对带有狗和其它宠物的可婉言拒绝其入内 。   Immediately stepped forward politely to persuade and to stop the phenomenon about quarrel in the lobby, cried with a loud voice, scurrying around,eating in the lobby, bring their own food, drinks and refused the guest entry with dogs and other petscan.  -  对客人的询问要热情礼貌、周到，使客人称心满意，严禁用粗言恶语对待宾客。    Be warm , polite, thoughtful to the guest the request,satisfied the guest,strictly forbid use foul language us-  确保值班内任何时刻酒店的安全。    Responsible for maintaining the highest level of Security at all times whilst on duty.-  保存酒店突发事件及客人投诉等的记录，提交主管采取行动   Maintain a Hotel log book on incidents, complaints etc. and refer them to the service leader (SSC Supervisor) for follow up action.-  协助工程部工作并提醒工程主管故障照明及设备。   Assist Engineering and alert the Engineering Supervisor of any lights out of  order or faulty equipment.-  掌握消防服务及应急程序，以及本部门在紧急情况下应承担的责任。   Be aware of the Fire and Emergency procedures, and your Departments responsibility in an emergency.-  有效地处理解决所有员工的质疑和投诉，并与酒店所有的宾客建立友好关系。    To handle and resolve all staff queries and complaints in an efficient manner and to establish an amicable relationship with all clients.岗位要求/Job Requirements-    高中以上文化程度；     Senior high school;-    1年以上星级酒店保卫工作经验。     Star hotel working experience in Security Department more than 1 years.-   温馨提示：投递简历时请务必附上近期证件照。    Kindly remind: Please attached your latest photo on your CV when you apply for us.

• 西厨房厨师 Commis(Western Kitchen) 宾客服务员-厨房部（Service Associate-Kitchen

• 苏州园区香格里拉大酒店
• 2019-11-12 09:10:22

岗位职责/Job Responsibilities-    西厨厨师负责烹饪食物和西厨厨师长或西厨房主管分配的任务。      The Commis is responsible to produce food and fulfil kitchen duties as instructed by the Sous Chef and Chef de Partie in a specific kitchen or outlet.-    确保所在厨房指定的区域按照标准操作程序装备及收档， 包括所有食品的正确保存同时达到HACCP标准。      Ensure that his designated area of the kitchen is set up and closed according to Standard Operating Procedures, including correct storage of all foods and meeting HACCP Standards.-    始终保持高质量的食品出品和展示，始终符合酒店标准。      To produce consistently high quality food production and presentation, always meeting agreed standards.岗位要求/Job Requirements-   持有高中、旅游或烹饪学校证书以上；     Minimum high school, tourism school or culinary school certification;-   1年以上酒店或餐厅厨房工作经验（或相关工作经验）；     Minimum of 1and above years cooking experience in restaurant or hotel kitchen (or relevant work experience);-   能够适应不同班次。     Able to work flexible schedules.-   食品服务许可或当地政府规定的有效的卫生或健康上岗证。     Food service permit or valid health/food handler card as required by local government.     -  温馨提示：投递简历时请务必附上近期证件照。   Kindly remind: Please attached your latest photo on your CV when you apply for us.       

• ID12242 Trainee 各部门实习生

• 三亚理文索菲特度假酒店
• 2019-11-12 09:08:47

 1、吃苦耐劳2、身体健康3、具有良好的团队精神及服务意思4、有意向从事酒店业

• 各部门实习生

• 中山利和威斯汀酒店
• 2019-11-12 09:07:05

岗位职责1.熟悉部门工作细则和流程；2.以项目方式，参与相关的公司管理工作；3.需每个工作计划阶段针对公司日常管理上交书面化建议；4.执行公司安排的其他相关工作。岗位要求1.有志在酒店行业发展的应届毕业生/实习生；2.对担任酒店管理人员具有高度期望；3.热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

• 实习生

• 重庆解放碑凯悦酒店
• 2019-11-12 09:06:14

岗位职责1.熟悉部门工作细则和流程；2.以项目方式，参与相关的公司管理工作；3.需每个工作计划阶段针对公司日常管理上交书面化建议；4.执行公司安排的其他相关工作。岗位要求1.有志在酒店行业发展的应届毕业生/实习生；2.对担任酒店管理人员具有高度期望；3.热爱服务行业，具有良好的顾客服务意识、亲和力、沟通技巧和团队合作精神。

• GSA 前台宾客服务员

• 南宁龙光那莲豪华精选酒店
• 2019-11-12 09:04:54

1. Basic knowledge of hotel & front office具有对饭店行业以及前厅部基本知识的了解2. Good English language skill and communication skill良好的英语能力以及沟通技巧3. Good finance knowledge良好的财务知识或概念4. University 大学5. Previous concerned working experience is preferred, but can be replaced by general good attitude and appearance and with potential to easily learn the skills具有相关工作经验者将会优先考虑, 无经验者需具有良好的外表与积极的态度，学习技能的潜力6. Good and positive hospitality attitude良好、积极的工作态度7. Other foreign language ability 其它语言能力8. Always willing to learn, willing to help乐于学习，乐于助人

• Driver 司机

• 南宁龙光那莲豪华精选酒店
• 2019-11-12 09:04:54

Always safety driving在任何情况下都能坚持安全驾驶Very good driving skill  & experience良好的驾驶技术以及经验Be familiar with and update all traffic rules & regulations熟知各种交通法规，并及时更新Know location of city streets and roads, familiar with surrounding city routine熟知市内以及周边城市的道路、交通状况Good knowledge of concerned local information, handling guest request了解各种相关信息，方便回答客人问题High school高中Min. 5 years concerned working experience / Drive license A type is requested 至少五年以上驾驶经验 / 要求持有A型驾驶执照以及相关证件Vehicle maintenance skill is preferred具有车辆维修技能者优先考虑

• 客房部服务员/HSKPAttendant

• 西双版纳云投喜来登酒店
• 2019-11-12 09:04:30

岗位职责1.掌握所负责楼层的住客状况，提供对客服务。2.管理好楼层定额物品，严格控制客用品消耗，做好废品回收。3.负责对结帐房间的查房工作。4.负责查收宾客洗衣、酒水的送回和补充工作。5.负责楼层公共区域卫生的清洁工作和部分房间的清洁工作。6.负责杯具的清洁与消毒工作。7.负责脏布草的收集、更换与新布草的折叠、摆放工作。8.完成易耗品的每期盘点工作。岗位要求1.身体健康，相貌端正。2.接受过正规客房服务工作培训。

• Commis 各厨房厨师

• 南宁龙光那莲豪华精选酒店
• 2019-11-12 09:04:30

1. Must have basic kitchen knowledge and skills基本的厨房专业知识和技能2. Middle School高中3. At least 2 years experience in 5 star Hotel至少两年五星级酒店工作经验4. Communication skills and Leadership skills沟通技巧和领到技巧

• Demi Chef de Partie 各厨房领班

• 南宁龙光那莲豪华精选酒店
• 2019-11-12 09:04:30

1. Have a good knowledge of cuisine to carry out the duties and responsibilities for the position in an efficient and productive manner 具备有与本职位相配的烹饪知识，高效率，高质量完成本职工作2. Be able to supervise and manage a shift能够指导和管理小组工作3. Be willing and able to train and motivate staff能够培训和激励员工4. Successful completion of High School or Technical School preferred高中或烹饪学校毕业5. Be prefered with related working experience有相关工作经验者优先6. Good communications skills 良好的沟通技巧7. Good Health, Creative, Positive attitude to work and a willingness to learn良好的身体状况和创造性

• Trainee 实习生

• 西双版纳云投喜来登酒店
• 2019-11-12 09:04:30

Full of passion! Good attitude, having strong service wareness and willing to develop at hospitality industry. 充满热情，态度良好，具有较强的服务意识且意愿在酒店行业发展。Full time internship.全职实习。At least 6 months if should back to school.实习结束需要回校上课者：实习期至少6个月以上。Could stay as permanent team member with good performance after graduation.实习结束可以留在酒店工作者：表现优良可直接留用。Departments:可供任职部门：Kitchen 厨房Food & Beverage 餐饮部Front Office 前厅部Housekeeping 客房部

• Bellmen / Doormen 行李员/门僮

• 西双版纳云投喜来登酒店
• 2019-11-12 09:04:30

岗位职责1. 为来往酒店的宾客提供开车门、护顶、及开门服务2. 协助宾客提拿行李。3. 为有需要的宾客提供租车服务，联系车辆。4. 保持大门口整洁畅通，及大门口的安全。5. 妥善回答宾客的问询，并提供恰当的服务。岗位要求1.能进行基础英文日常交流。2.良好的个人仪容仪表、微笑礼貌、待客热情。

• Hostess, Restaurant 各餐厅领位

• 南宁龙光那莲豪华精选酒店
• 2019-11-12 09:04:14

1. Good English skills (written & verbal)优秀的英语口译及书写能力2. College Certificate / Tourism School Certificate大学毕业或旅游学校毕业3. Minimum 1 year F&B service experiences in 5 Star Hotel至少一年五星级酒店餐饮服务经验4. Previous experience with POS cashieringPOS系统出纳员工作经验5. Well groomed  presented cheerful and out going personality良好的形象、个人展示能量及外向性格

• Captain, Restaurant 各餐厅领班

• 南宁龙光那莲豪华精选酒店
• 2019-11-12 09:04:14

1. Good English skills (written & verbal)良好的英语口译及书写能力2. College Certificate大学毕业证书3. Work experience in a similar position in another 5 Star Hotel for2-3years2-3年其他五星酒店同职位的工作经验4. Open minded and out going personality 开朗及外向性格5. Positive attitude积极的工作态度

• Life Guards 救生员

• 南宁龙光那莲豪华精选酒店
• 2019-11-12 09:04:14

1. Ensure that all safety warning signs are in good condition and actively cooperate with the Engineering Department to identify and report signs that do not comply with safety standards and to replace them in a timely manner, based on the ownership perspective. 确保所有的安全警示标志完好，要基于主人翁角度积极配合工程部们发现和报告不符合安全标准的标识并及时更换。2. Make sure that every equipment in the fitness area is cleaned and that the equipment is in good movement. 确保健身区的每一台器材每个班次都进行清洁，并保证器材的运动良好。3. To maintain any security concerns and vigilance. Employees and guests cannot be put at risk. 要任何安全隐患保持关注和警惕性。不能将员工和客人至于危险之中。4. Maintain good service and accord with hotel image 保持良好的服务并符合酒店形象

• Recreation Attendants 健身中心服务员

• 南宁龙光那莲豪华精选酒店
• 2019-11-12 09:04:14

1. Responsible for training, guidance and guest service. 负责训练、指导工作及宾客服务工作。 2. Guide guests to exercise correctly, make good guest fitness records, ensure guests are absolutely safe. 指导宾客正确的锻炼，作好宾客的健身记录，保证宾客绝对安全。3. Technical secondary school or above, have more than 1 year of experience in the same position中专及以上学历，有相同岗位工作经验1年以上4. Love sports, have some basic knowledge of fitness, hard work, willing to bear hardships, have team spirit热爱健身运动，具有一定健身基础理论知识，工作勤奋，肯吃苦，具有团队合作精神