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  • 保安员

    4千-4.2千
    上海-浦东新区 | 1年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 技能培训
    • 年底双薪
    全服务中档酒店/4星级 | 100-499人
    • 投递简历
    Control Room or Command Centre shall always be manned 24 hours by the Security Guard assigned and shall not be left unattended under any circumstances. 控制室或指挥中心应始终24小时有安全警卫人员,并且在任何情况下不得无人照看。 Security officer manning the Control Room or Command Centre must be alert at all time and to record all incident reports from various post and any instructions given by Security Supervisor or Loss&Prevention Manager. 控制室或指挥中心的安保人员必须随时提醒,并记录各个岗位的所有事故报告以及安全主管或安全经理发出的任何指示。 Security officer on duty at Control Room are engaged in the following duties which requires full commitment. 在控制室值班的保安人员必须遵循以下职责。 to monitor the CCTV and the Fire Alarm Control Panel 监视CCTV画面和火灾报警控制面板。 To record, verify and clear all various property, declaration and other relevant forms leaving or entering the hotel premise. 记录并核实离开或进入酒店的各类财产,监督出门证的使用。 Project a professional, confident, efficient and reassuring image to hotel guest, visitors and staff alike. 为酒店的客人,访客和员工提供一个专业,自信,高效和可靠的形象。 To monitor and have a proper key control. Conduct daily checks on the Key Control Log Book and also to that all keys are in tag and properly registered. 对借钥匙日志进行日常检查,并且所有钥匙封包都有签名标签并正确登记。 Monitor the operation of all electronic security devices, alarm and surveillance systems. 监控所有电子安全设备,报警和监视系统的运行。 Security officer on duty is to observe incoming and outgoing personnel, staffs, employees of the hotel and vendors, contractors and visitors on their hand luggage and bags. 值班保安人员应观察进出的工作人员,酒店员工,供应商,承包商和访客的手提行李和包裹 。 Security officer is to inquire from the contractors, vendors and visitors of their business in the hotel and to direct them to the check point (time keeper) to register and obtain their respective security passes. 保安人员须向来酒店办理业务的承办商,供应商及访客查询,并指示他们前往检查站(TK)登记及取得其各自的通行证 Maintain a thorough and up-to-date knowledge of Security, Safety and Fire Prevention as directed by the Loss&Prevention Manager. 根据安保经理的指示,保持对安全和防火知识的全面和及时的了解。 To ensure and check all contractors are at their specified work areas and with a valid security passes. 确保并检查所有承包商在其指定的工作区域活动并能够提供有效的安全通行证。 To ensure that all guest rooms are closed at all time. 确保所有客房门始终处于关闭状态 To check periodically on general appearance and turn-out of whole building during hours of duty. 定期检查整个建筑物的整体外观和周围情况 To perform any other related duties which may be assigned from any time by the Loss&Prevention Manager, Assistant Loss&Prevention Manager or security Supervisor. 执行安保经理,安保副经理和安全主管随时分配的任何其他职责。 Take independent action as authorized when necessary to deal with any emergency. 在必要时采取独立行动,以处理紧急情况 Undertake patrols and post duties as directed under supervision. 根据指示进行巡逻和执行岗位职责。 Provide and carry out Asset protection and Loss Prevention Measures. 提供和执行资产保护和防损措施。 Report immediately any infringements of security and safety to his next available superior. 发生任何突发事件都要立即报告上级。 Undergo periods of security and safety training. 参加安全培训。 Safe-guard all information related to hotel clients and the company. 确保所有酒店客户以及公司的相关隐私和信息不被泄露。
  • 销售经理

    6千-1.2万
    上海 | 2年以上 | 学历不限
    • 五险一金
    • 带薪年假
    • 员工生日礼物
    • 技能培训
    • 岗位晋升
    • 节日礼物
    • 管理规范
    • 午餐补贴
    有限服务中档酒店 | 100-499人
    • 投递简历
    【岗位职责】 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力,为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。 6、在所负责的市场区域内,监视和报告市场及竞争者的情况。 7、准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。 8、积极地传播产品信息,在负责的市场内营造酒店的知名度。 9、在所负责的区域内,与市场销售总监一起计划销售攻势,并确保其实现。 10、主动参与,完成各种销售报告。 11、协助计划和配合销售活动。 12、协助配合开发制作所有酒店促销材料。 13、管理客户档案数据库,手工或以电脑更新客户档案。 14、不断地对下属员工给予持续建议及支持。 15、执行上级要求的任务,完成市场销售目标。 16、遵守酒店酒店的员工守则。 17、遵守酒店酒店的政策及程序。 18、坚持不断的对自己的表现进行分析评估。 19、完成上级交给的其他任务 【岗位要求】 1、具备领导才能,了解所负责部门对各职位的责任。 2、掌握使用互联网及其它主要电脑系统的知识。 3、掌握应用销售及前台的电脑系统。 4、了解商务旅游、旅游业国际市场,会议旅游及餐饮销售。 5、能够掌握和理解市场和竞争。 6、必须具备良好的中,英文读写能力。 7、良好的电脑技能,至少会使用微软2003或以上操作系统、微软办公软件2003或更高版本、互联网及其它的流行出版软件。 8、良好的人际交往和沟通技巧。 9、独立工作和团队工作的能力。
  • 上海-闵行区 | 8年以上 | 学历不限
    国际高端酒店/5星级 | 50-99人
    • 投递简历
    基本职责 制订有效的计划,领导并参与财务部的所有活动;制订财务战略规划;制订并整合财务政策及财务系统; 同银行,审计员保持良好的合作关系并且根据需要参与投资项目 职责和义务 -          负责制订财务战略规划,项目账目清算,合并报表,制定财务预算及现金流量表 -          建立并整合财务政策及财务系统以促进管理效率的提高 -          订立财务分析、账目管理及财务成本以协助制订战略计划,提高运营能力 -          确保财务政策符合地方财税及关税的法规政策 -          制订并执行财务方案以顺应战略要求 -          同银行,审计员保持良好的合作关系并且根据需要参与投资项目 -          负责管理财务部门及公司与子公司的财务账目 -          与公司的法务部门及公司其它部门紧密合作,确保上市规则一致 -          审阅月度、季度、年度报告,编制集团合并报表,财务分析,固定资产管理以及建立和实施严格的控制程序。 工作要求 -          拥有CPA证书,有四大工作经验者优先,且拥有至少7年的相关工作经验 -          提供相应的证明材料,以证明了解公司财务运作及熟悉IPO上市流程 -          熟悉中国的财务管理 -          英文及普通话书写、口语流利 -          良好的商业敏锐感及过硬的分析、解决问题能力 -          成熟稳重、可信赖、自信、做事积极主动、具有交际能力
  • 茶艺师

    5.5千-9千
    上海 | 经验不限 | 中专 | 提供食宿
    • 投递简历
    岗位职责 1. 茶艺服务与呈现:为到店客人提供专业的茶叶冲泡、讲解与服务,完整呈现茶道流程与美学。 2. 茶叶知识讲解:精通各类茶叶(如绿茶、红茶、乌龙茶、普洱茶等)的产地、工艺、特性及储藏知识,能为客人进行生动专业的介绍与推荐。 3. 客情维护与销售:主动与客人交流,营造良好的品茗氛围,维护客户关系;根据客户需求,进行茶品推荐与销售。 4. 茶席与空间管理:负责茶席布置、茶器维护与保养,确保工作区域整洁、典雅,符合品牌调性。 5. 插花花艺:负责门店日常插花,展现季节的自然美。 任职要求: 1. 形象气质:女性身高165cm以上,相貌端正,体态匀称,举止优雅,具有亲和力。 2. 年龄范围:18-30岁 3. 工作经验:1年以上茶艺师或相关岗位工作经验,有高端茶室、会所、五星级酒店或知名茶叶品牌工作经验者尤佳。无经验可培训(欢迎茶艺和美学的兴趣爱好者加入,我们有优秀的茶艺经理为你提供专业的培训)。 4. 专业资质:持有茶艺师相关职业资格证书者优先。
  • 上海 | 5年以上 | 本科 | 提供食宿
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 提供食宿
    • 技能培训
    • 员工活动丰富
    • 凯悦免费房
    • 薪酬体系完善
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    与当地有影响力的目的地管理公司、代理人、公司的MICE客户和WWSO保持密切的关系。  与会议宴会策划团队联络,以生成可重复的业务,并咨询会议宴会策划员获取合同阶段的团体后勤情况。  处理所有MICE电话询价,从询问、资格认定、酒店参观、后期加强到预订  将MICE询问分配给MICE销售团队的其它成员,监督其进度  监督团体的转换及取消情况。确保竭尽全力将其转变为可带来利润的团体。确保取消理由是有效的,并予以记录和分析。  每天检查账面报告,将主要精力放在团体数字及活动上,提醒营销团队了解团体的变更策略情况  每周与DOS和相关团队成员一起主持一次团体回顾会议,确保尽最大努力做成业务。  确保在电邮、网络和面对面的演示及酒店参观中提供并使用最新的会议宴会影像资料及附属资料。  确保会议宴会团队的所有成员创造并使用经批准的专业销售用语。  以专业的方式策划日常的电话销售活动,以发现新的商业机会。  确保所有职员积极地交叉销售其它凯悦酒店。  制作并分发年度会议宴会市场营销计划及促销日历,并确保实施所有规划的销售和市场营销活动。
  • 点心主管

    8千-1万
    上海 | 5年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 管理规范
    • 包吃包住
    • 人性化管理
    • 员工生日礼物
    • 领导好
    有投必应
    有投必应
    有限服务中档酒店 | 100-499人
    • 投递简历
    【岗位职责】 1、负责点心厨房的日常运营管理,确保点心制作流程高效、规范; 2、监督点心制作的质量和标准,确保出品符合酒店要求; 3、制定点心菜单,定期更新并创新点心品种,提升客户体验; 4、管理点心厨房的食材采购、库存及成本控制,优化资源使用; 5、培训并指导点心厨师团队,提升团队技能和工作效率; 6、确保厨房卫生及食品安全标准严格执行,符合相关法规要求; 7、协调与其他部门的工作,确保点心供应及时、顺畅。 【岗位要求】 1、具备点心制作的专业技能,熟悉各类中式、西式点心的制作工艺; 2、有厨房管理经验,能够高效组织团队完成工作任务; 3、对食材品质有敏锐的判断力,注重细节和出品质量; 4、具备创新意识,能够根据市场需求开发新点心品种; 5、良好的沟通能力和团队协作精神,能够承受工作压力; 6、了解食品安全及卫生管理相关法规,持有相关证书者优先; 7、对酒店行业有热情,愿意长期稳定发展。
  • 上海-普陀区 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 管理规范
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    • 岗位晋升
    • 年底双薪
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    1. Provides a professional, advisory and executive support to the General Manager in meeting strategic goals. 2. Participates in the development and implementation of policies for the department and hotel. 3. Plans and develops marketing strategies and promotion plans. 4. Oversees and assists in the development and implementation of the hotel’s Sales and Marketing plans. 5. Monitors and evaluates contemporary sales and marketing initiatives and trends. 6. Manages departmental changes and ensuring processes and required infrastructure are in place. 7. Conducts market research. 8. Establishes pricing strategies and sales targets for the hotel. 9. Manages special projects and other business related enterprises. 10. Ensures efficient utilization of departmental resources. 11. Ensures the development, update and maintenance of promotional materials. 12. Reports on the effectiveness of Sales and Marketing programs. 13. Manages human resources within the department including selection & recruitment, training & development, team building, staff performance planning and review. 14. Demonstrates compliance with legislated health and safety requirements in the work place. 15. Ensures staff in the department is aware of their duties and responsibilities. 16. Initiates corrective measures and actions immediately when the well being and the normal operation of the department or the hotel are being jeopardized. 17. Ensures staff maintains complete familiarity with safety, current first aid and fire emergency procedure. 18. Ensures that all equipment is functioning and serviced regularly. 19. Manages guest relations and client services including guest and client need, product and service knowledge, sales effectiveness, communication skills and guest and client feedback. 20. Manages departmental expenses and budget. 21. Prepares monthly outlook/forecast for related expenses and return to management as scheduled. 22. Monitors accounts activities and makes adjustments when necessary. 23. Implements cost saving methods for the department in line with corporate policy. 24. Ensures staff abides by the Hotel Employee Handbook. 25. Ensures staff abides by both the Company and Hotel policies and procedures. 26. Ensures files, correspondence and other relevant business documentation are maintained. 27. Liaises with Corporate office to ensure execution and smooth flow through of all Sales & Marketing initiatives. 28. Coordinates with all Sales & Marketing departments within the company to maximize sales opportunities. 29. Represents and promotes the hotel to all sectors in the community locally and overseas. 30. Participates in company initiated sales and marketing events. 31. Conducts sales promotion trips to target markets. 32. Maintain good rapport and communication in the market place locally and overseas. 33. Abides by the hotel Employee Handbook. 34. Abides by both the hotel and company policies and procedures. 35. Analyses, evaluates and improves personal performance on a continual basis.
  • 上海 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: Key Responsibilities: HR Strategy and Talent Development:  Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance.  Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success.  Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.  Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.  Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality.  Create regional synergies to elevate Hilton‘s brand visibility.  Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.  Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities  Design and implement business-driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:  Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.  Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well-being, safety, security, and hygiene.  Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.  Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.  Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.  Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.  Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.  Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:  Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.  Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.  Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.  Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.  Ensure L8 (AHOD) and above positions are filled in a timely manner to reduce impact on business and operation Total Rewards (Compensation & Benefits) Management:  Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction.  Implement Total wellbeing (Benefits) offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:  Manage ad-hoc team member relations issues, including but not limited to leadership-related issues, team member grievances, conversations, or compliance issues.  Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards.  Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self-compliance audits to guarantee full adherence. Miscellaneous:  Strongly inclined to adhere to rules and set standards of behavior.  Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.  Carry out any other reasonable duties and responsibilities as assigned.  The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 任职资格:  Bachelor’s degree and above.  Minimum 2 years of experience in a similar position with an international brand hotel.  Fluent in written and spoken English.  In-depth knowledge of local labor laws  Strategic planning ability  A collaborative and open-minded leadership style  Comprehensive knowledge of HR modules and department operations.  Able to coach and develop others.  Proficient in essential business and financial fundamentals  Excellent communication and interpersonal skills.  Strong organizational and multitasking abilities.  High level of emotional intelligence (EQ).  Technology Proficiency and Strong analytical skills  Empathy and a customer service-oriented mindset.
  • 上海-徐汇区 | 经验不限 | 学历不限 | 食宿面议
    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 领导好
    • 员工生日礼物
    • 年度旅游
    • 年终奖金
    • 技能培训
    • 管理规范
    • 投递简历
    【岗位职责】 1、协助主厨完成西餐菜品的准备工作,包括食材清洗、切配、腌制等 2、负责厨房基础设备的日常维护与清洁工作 3、按照标准食谱准确执行烹饪流程 4、管理食材库存,确保食材新鲜度并减少浪费 5、遵守食品安全及卫生管理制度 【岗位要求】 1、18-40周岁,身体健康,能适应早晚班次 2、具备基础西餐烹饪知识,有相关培训经历者优先 3、工作细致认真,具备团队协作意识 4、能承受厨房工作压力,适应快节奏工作环境 5、持有健康证及相关职业资格证书者优先考虑
  • 上海 | 8年以上 | 本科
    • 五险一金
    • 商业医疗保险
    • 带薪病假
    • 额外福利假期
    • 节日礼物
    • 提供免费咖啡
    • 周五休闲酒会
    • 工作周年福利
    • 岗位晋升
    • 国际化氛围
    国内高端酒店/5星级 | 500-999人
    • 投递简历
    职位: Position Title:   发展总监 Director of Business Development 部门: Department: 项目发展部 Business Development Department 汇报给: Reports to: 发展与业主关系副总裁 VP of Development and Owner’s Relations 工作地点: Location: 华南区域-(珠三角大湾区为主) Shanghai/South China/West south China/West north China 概要: Summary: 作为业务发展部门的一员,你将和团队合作并支持完成公司业务发展目标。 As a member of BD Team, you will support and corporate with the team to achieve company’s target. A.     关键绩效目标KEY PERFORMANCEOBJECTIVES ·       制定并执行战略发展计划,在HMA模式、Design+HMA模式和资产相关模式下实现短期和长期的业务增长; Develop and execute strategicdevelopment plan to achieve the short term, and long-term business growth underHMA model, Design+HMA model, and asset related model ·       实施和维护一个健全的发展监控系统,包括增长,渠道报告,业主数据库,签约和潜在客户预测,以及相关的财务报告。始终扮演裸心品牌大使的角色,确保品牌的完整性和清晰度,始终保持公司的DNA; Implement and maintain arobust development monitoring system, including growth, pipeline reporting,owner’s database, signings and leads forecasts, and relevant financial reports.Play the role of naked brand ambassador at all times and ensure brand integrityand clarity and company’s DNA is always maintained ·       通过业主活动和与现有和潜在业主的互动,积极探索新的业务关系,满足业主的期望。新产品开发内部智库成员; Pro-active approach to explorenew business relationships and meet expectations throughout owner events andinteractions with existing and potential owners. Member of internal think tankfor new product development. ·       建立和维护战略合作伙伴关系,进行项目推介,签订度假村管理合同; Establish and maintainstrategic partnerships, pitch for projects and sign the resorts managementcontracts ·       通过财务建模、估值分析、尽职调查、市场研究和其他合适的方法,评估潜在项目的可行性并进行可行性研究; Evaluate viability and conductfeasibility studies of potential projects through financial modeling, valuationanalysis, due diligence, market research, and other suitable methodologies ·       通过收集经济和市场数据及相关第三方报告,监控全国和全球范围内的行业趋势,建立业务发展数据库; Monitor industry trend on bothnational & global scale by collecting economic and marketing data andrelevant third-party report, establishing business development database. ·       与法务和财务部门合作准备新的度假村项目模型和管理合同/设计合同/法律文件(LOI, MOU, NDA等); Working with legal and financedepartment to prepare new resort projection model and management contracts /design contracts / legal documents (LOI, MOU, NDA, etc.) ·       发展和管理与酒店业主、经纪人、房地产投资信托基金、合资伙伴、投资公司以及内部同事的关系; Develop and managerelationships with hotel owners, brokers, REITs, joint venture partners andinvestment firms; as well as internal colleagues ·       项目生命周期内的现场访问和业主关系管理,以及其他需要的职责; On-site visit and ownerrelation management during project life circle and other ad-hoc duties required B.     任职资格QULIFICATIONS 教育背景 Education Background 至少本科学历,商业,金融,经济,酒店或旅游管理或相关领域。 At least Bachelor Degree in Business, Finance, Economics, Hotel or Tourism Management or similar domain. 工作经验 Working Experience 至少6年在知名品牌酒店管理公司从事酒店开发工作的经验,并有完成大量酒店管理输出项目的开发拓展记录。有房地产开发商及酒店行业工作经验者优先。 At least 6 years of experience as a hotel developer in well known brand hotel management company with track record of closing substantial hotel project deals. Experience in real estate developer hotel sector will be a plus 必要的工作技能 Essential Job Skills • 多才多艺,灵活,快速适应变化和联系:你对快节奏、快速变化的环境感到兴奋。 Versatile, flexible, adapt quickly to change and connect: you are excited by fast-paced, fast-changing environments. • 良好的职业道德和创业精神。 Strong work ethic and entrepreneurial spirit. • 较强的业务拓展能力,具有前瞻性思维,紧跟中国酒店/旅游行业发展趋势。 Strong business development capability, forward thinking, keep him/herself very close to the trend of China’s hotel/tourism industry development trend. • 具备执行合同的能力,并运用优秀的谈判和演示技巧。 Proven ability to implement contracts using superior negotiation and presentation skills. • 以结果为导向,具有管理和执行项目的能力。 Results driven with ability to both manage and execute projects. • 中英文流利。 Be fully fluent in Chinese and English and writes well. (重要工作业务之一是开发和拓展优质业主资源,签订更多度假村开发合同,英文粤剧流畅,有政府资源,大型物流基地厂区开发拿地经验优先考虑)
  • 上海-普陀区 | 2年以上 | 初中 | 提供食宿
    • 五险一金
    • 技能培训
    • 管理规范
    • 岗位晋升
    • 带薪年假
    • 节日礼物
    • 人性化管理
    • 包吃包住
    • 员工生日礼物
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    我们热情,不仅对客人 我们规范,不仅于制度 和我们一样,带着梦想 即刻起,点赞你的生活,从这一份工作开始! 只要你有才,虚以待位,只等你来! 无限的发展空间,我们的成长邀请你一同参与!
  • 上海-静安区 | 经验不限 | 学历不限
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 专业技能培训
    • 提供宿舍
    • 提供员工餐
    • 提供制服
    • 定期员工活动
    • 市中心宿舍
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    岗位职责 1.按工作程序,保证维修单、工作指令单上规定的工作尽快地完成。 2.酒店各区域的家具、木制固定设施的维修、维护。 3.天花、玻璃、镜具、标志牌的维护保养。 4.各种沙发、椅子、柜台、墙面包布的维修和更换。 5.家具油漆(含新制家具)及装修板面的油漆。 6.机电设备及其水管、蒸气管、通风管的油漆。 7.各种砌筑工程、地面贴面修补、墙面刷白、天花批灰、刷白、屋面墙面补漏。 岗位要求 1.中技以上文化程度;2年以上同岗位工作经验。 2.掌握装修、装潢的基本知识,并具有一定的审美能力。 3.掌握各种装修材料的工艺特性和操作方法,较熟练地掌握木器制作、维修、修补墙纸、各种五金配件的修理、修补地毯等基本技艺。 4.热爱本职工作,努力学习技术,不断提高业务水平,做到一专多能,举止文明礼貌。 5.身体健康,精力充沛。 Job Responsibilities Complete the work specified on work orders and job instruction sheets as soon as possible in accordance with working procedures. Conduct repair and maintenance work for furniture and wooden fixed facilities in all areas of the hotel. Perform maintenance and upkeep of ceilings, glass, mirrors and signboards. Undertake repair and replacement of upholstery on various sofas, chairs, counters and wall coverings. Carry out painting work for furniture (including newly-made furniture) and decorative panels. Perform painting work for electromechanical equipment as well as its water pipes, steam pipes and ventilation pipes. Conduct various masonry works, repair of floor veneers, whitewashing of walls, plastering and whitewashing of ceilings, and leak repairing for roof and wall surfaces. Job Requirements Technical secondary school education or above; with more than 2 years of working experience in the same position. Master the basic knowledge of decoration and fitment, and possess a certain aesthetic ability. Grasp the process characteristics and operation methods of various decoration materials; proficiently master basic skills such as woodwork making and repair, wallpaper mending, repair of various hardware accessories and carpet patching. Be devoted to the professional work, strive to learn professional skills and continuously improve professional competence; become a specialist with versatile skills and behave in a civilized and polite manner. Be in good health and full of energy.
  • 夜班经理

    7千-8千
    上海 | 3年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 年度旅游
    • 法定三薪
    国际高端酒店/5星级 | 1000-2000人
    • 投递简历
    岗位职责 1.协助酒店高级管理层负责及整个饭店的运作收集对客服务过程中所产生的问题信息。 2.大堂副理在前厅部经理的直接领导下,在当班期间负责整个酒店的正常运作。 3.要负责处理宾客的问题和投诉。 4.要负责重要宾客的迎领工作。 5.进行整个酒店的安全和日常的设备检查工作。 6.解决当班期间发生的安全问题。 7.向其它班次协调交班记录上需要沟通的事项。 岗位要求 1.大专以上学历,前厅部工作经验3年以上。 2.能用流利的英语从事前厅服务形象气质佳,精通电脑操作,具备较强的英文听说读写能力。 3.仪表端庄,热爱酒店工作,钻研业务,反应敏捷,善于交际具有较好的管理和协调能力,能够很好的发挥其管理、领导和监督的作用。 4.注重细节,工作有责任心,敢于承担责任,执行力较强。 5.有上进心和良好的学习能力和抗压能力。
  • 上海 | 经验不限 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 年度旅游
    • 法定三薪
    国际高端酒店/5星级 | 1000-2000人
    • 投递简历
    工作职责: 1、积极寻求会籍销售的渠道,完成销售业绩指标;  2、定期向会员及意向会员宣传相关信息;  3、建立良好的对外合作客户关系、会员沟通和维持会员关系,持续开拓高端客户渠道。 任职资格: 1、相关会员制高端俱乐部、银行、地产、奢侈品等行业会籍销售或大客户销售经验;  2、较强的的会籍销售策略知识,熟知高尔夫俱乐部营销与运营; 3、良好的人际交流技巧,善于与会员及嘉宾建立良好的客户关系,出色的顾客服务技巧,出色的表达技巧。
  • 上海 | 5年以上 | 本科
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike. the Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective programme of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control Cost Management: Support the operation to optimize efficiency of the cost base 任职资格: What are we looking for? To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: • University qualification and above. • Finance / Accounting major and certified, e.g. ACCA/ CPA. • 5 year in hotel accounting with at least 2 years in similar position with an international hotel. • Fluent in oral and written English to meet business needs. • Possess system skills in OnQ, Check SCM, SUN, OPERA / OnQ PMS, MICROS, HRLINK, • Proficient in Microsoft Windows, Word, Excel and PowerPoint. What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
  • 上海 | 8年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    工作职责: Strategic Planning & Execution:  Develops and implements strategic operational plans to achieve hotel financial goals, including labor optimization, inventory management, and operational cost control, while ensuring customer service and driving progress towards key performance indicators (KPIs) like GOP, RevPar, Customer Promise and Talent and Purpose etc.  Evaluates competitor strategies and market dynamics to identify opportunities for differentiation, working with commercial teams to develop pricing and marketing initiatives that enhance the guest experience and drive operational efficiency.  Evaluate and optimize operational processes to maximize efficiency and profitability (include proposing and implementing approved CAPEX budget).  Oversees the preparation of accurate financial reports and analyzes key performance indicators to forecast operational needs, develop departmental budgets, and track performance against operational targets.  Reviews of monthly operational reports and financial statements to determine hotel performance, join the monthly P&L and owner meeting ensure action plans in place.  Based on the hotel’s operational needs, certain duties may need to be handled when GM is absent. Guest Experience:  Lead and inspire operations team to consistently exceed guest expectations and deliver exceptional service.  Implement and monitor service standards across all operations departments.  Ensure full compliance of hotel operations with Hilton’s fire safety and food safety standards.  Ensure the continuous maintenance and regular updating of the hotel’s operational equipment and assets to align with the Hilton brand standards.  Analyze guest feedback and identify opportunities for improvement. Leadership & Team Development:  Provides effective leadership and direction to the operations management team, leading operations to effectively manage occupancy & rate, wages, and controllable expenses.  Develop and mentor team members, fostering a culture of continuous improvement and professional growth.  Build a high-performing team through effective communication, collaboration, and conflict resolution.  Implement Hilton standards and ensure compliance with company policies and procedures. Problem Solving & Decision Making:  Analyze complex operations issues and make informed decisions to resolve problems and drive operational excellence.  Demonstrate critical thinking and adaptability in ambiguous or challenging situations.  Take ownership of difficult situations and implement effective solutions.  Collaborate with the General Manager and other leadership team to address key property issues.  Draw on relationships with owners, department heads and external partners, to make wise decisions regarding operational activity and strategic goals. Continuous Improvement & Innovation  Stay informed about industry trends, best practices, and emerging technologies.  Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.  Continuously evaluate the effectiveness of operations strategies and adjust as needed to achieve business goals.  Actively engage in Travel with Purpose program 任职资格:  Bachelor’s degree and above are preferred.  Passion for the hospitality industry, and Customer-centric mindset, Experience in F&B or Rooms Management is preferred.  Experienced in hotel operations management, or seasoned in commercial management with strong operations sense is welcome, preferably in a similar size and type of property.  Advance operations management capability, including exceptional customer service skills, commercial acumen and leadership management.  Proficiency in Microsoft Office Suite and hotel management systems  Fluent in written and spoken English
  • 上海 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 年终奖金
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: • 活动策划与协调:与客户合作策划和组织活动,确保满足他们的愿景和要求。制定详细的活动时间表并管理所有后勤方面,包括房间设置、餐饮和技术要求。 • 客户关系管理:作为客户的主要联络点,在整个策划过程中提供指导和支持。进行现场访问,协商合同,并确保清晰的沟通以提供卓越的服务。 • 团队协作:与内部部门(如餐饮、客房部和工程部)协调,确保活动顺利执行。主持活动前会议和活动后评估,以确保协调一致并持续改进。 • 预算管理:准备活动预算,确保成本效益,同时保持质量和客人满意度。监控费用并向客户和管理层提供财务更新。 • 活动执行:监督当天的活动,确保所有安排按计划实施并及时解决任何问题。在压力下保持冷静和专业的风度,以确保客人满意。 • 销售支持和营销:协助向潜在客户推广酒店的活动服务,促进销售工作。开发创意活动套餐和营销材料,以吸引不同的客户。 • 合规与标准:确保所有活动都符合酒店政策、安全标准和品牌指南。及时专业地处理客人反馈并解决问题。 • 报告与分析:维护活动的详细记录并定期提供有关绩效和客人反馈的报告。使用数据洞察来建议流程和产品的改进。 任职资格: • 具有丰富的活动策划或协调经验,担任活动经理或高级活动经理职位需有 3-5 年的经验。 • 组织能力强、多任务处理能力强,对细节非常关注。 • 出色的沟通和人际交往能力。 • 熟练使用活动管理软件和 Microsoft Office 应用程序。 • 能够根据活动安排灵活安排工作时间,包括晚上、周末和节假日。 • 具有创造性的解决问题和决策能力。 • 熟悉活动策划中的预算和财务管理。 • 拥有酒店业经验者优先。
  • 上海-闵行区 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    精品酒店 | 50-99人
    • 投递简历
    1、负责公寓招租工作,根据公寓实际情况以及目标客户行为分析,利用线下及线上各种渠道开展招租工作,使门店达到并超额完成公司设定的销售指标; 2、负责客户日常沟通、公寓的带看、租赁合同的签订、公寓的续签等,完成销售目标。 3、大专以上文化程度; 4、有长住公寓渠道销售经验优先。
  • 上海-长宁区 | 经验不限 | 学历不限
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 年底双薪
    • 员工生日礼物
    • 管理规范
    • 领导好
    • 人性化管理
    • 投递简历
    【岗位职责】 与市场销售总监和餐饮总监一起制定餐饮宴会销售计划 协助酒店新产品及服务的开发和推广 协助酒店市场战略的制订。 做计划或做决定时,要考虑外界经济情况 管理财务报告,财务分析、预算,制定部门的定价策略。 确保按照收入和开支预算实现经营目标。 与本部门及其他部配合工作。 预防和处理客人所关心的问题。 与客户谈判,确保满足客人的需要,同时又能够实现酒店的利润。 与客户保持有效的适当地交流,同时表现出专业的形象及工作方式。 对酒店 产品及服务要有高度了解,以便更好地向客人推销酒店的服务及设施。 根据酒店的目标和方向,制订合适的行政及沟通规定及程序。 拜访有潜力的客户,发展并保持与客户合作的关系。 遵守酒店酒店的员工守则。 遵守酒店酒店的政策及程序。 坚持不断的对自己的表现进行分析评估 完成上级交给的其他任务。 【岗位要求】 必须具备良好的英文说读写能力并理解工作中的主要语言 具备良好的读写能力,以便使沟通的过程更方便 需要良好沟通技巧包括口语及书写 最主要的任务是在团队中与其他员工工作中表现为团队的主管,这是最基本的直接管理 对酒店及相应施设具有专业知识 具有公司,旅游中介公司及宴会销售知识 在责任范围内掌握领导才能和所有工作任务的知识 掌握并具有互联网及其它主要电脑软件方面的知识和经验 能够使用销售和前厅部电脑系统 对本地市场及国际市场有基本的了解 至少拥有3年国际连锁酒店的相关工作经验
  • 应付账

    3.9千-4.8千
    上海 | 1年以上 | 大专 | 提供食宿
    • 五险一金
    • 包吃包住
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 人性化管理
    • 技能培训
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责酒店日常应付账务处理,包括发票核对、账务录入及付款申请 2、定期与供应商对账,确保账务准确无误 3、协助财务部门完成月度、季度应付账款报表 4、处理应付账款相关凭证的整理与归档 5、配合财务审计工作,提供所需应付账款资料 【岗位要求】 1、具备基础的财务知识,了解应付账款流程 2、熟练使用办公软件,尤其是Excel 3、工作细致认真,有较强的责任心和抗压能力 4、良好的沟通能力,能够与供应商及内部部门有效协作 5、有酒店行业应付账款经验者优先
  • 上海 | 3年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 年度旅游
    • 法定三薪
    国际高端酒店/5星级 | 1000-2000人
    • 投递简历
    【岗位职责】 1、负责完成部门营业目标。确定各细分市场,完成销售目标。  2、负责不断开发、发展新客户。  3、经常拜访老客户,与老客户保持密切的关系,及时掌握老客户的新需求和客源情况,随时为他们处理用房,娱乐用餐、会议等事宜。  4、经授权代表本店与客户签订有关团队、会议销售协议,并及时与其他部门沟通,保证协议的实施。  5、陪同来访客户参观本酒设备设施,赠送本酒店的宣传资料。  6、负责做好团队、会议市场资料收集、汇总及建档工作。及时掌握市场动态,为部门经理提供准确的信息资料。  7、协助财务部、前厅部处理好团队、会议开房、信用及结账等工作。  【岗位要求】 1、掌握使用互联网及其它主要电脑系统的知识。 2、掌握应用销售及前台的电脑系统。 3、了解旅游市场、会议及餐饮销售。 4、能够掌握和理解市场和竞争。 5、良好的人际交往和沟通技巧。 6、独立工作和团队工作的能力。 7、3-5年销售与市场推广方面的经验, 包括在国际连锁酒店的管理经验并有最少2年的销售经理经历。
  • 上海 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 员工生日礼物
    • 语言培训
    • 年终奖
    • 包吃包住
    • 人性化管理
    • 领导好
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: 1. 制定并执行企业数字渠道(含电商平台、社交平台、自有APP等)与线下分销网络的整体发展战略,统筹渠道布局、资源分配与协同运营; 2. 负责数字渠道销售目标的分解、过程管控与业绩达成,定期分析渠道数据,优化转化路径与用户运营策略; 3. 管理分销商体系,包括准入评估、合作签约、政策制定、培训支持、绩效考核及关系维护,推动分销网络健康可持续发展; 4. 协同市场、产品、供应链等部门,推进新品上市、促销活动、库存周转及终端动销,提升全渠道品牌影响力与市场份额; 5. 建设并优化渠道管理数字化工具与流程,推动CRM、ERP、分销管理系统等平台的应用落地与效能提升。 任职资格: 1. 具备5年及以上快消品、零售、电商或制造业领域渠道管理、数字营销或分销运营相关工作经验,有团队管理经验者优先; 2. 拥有大专及以上学历,专业不限,具备良好的商业敏感度、数据分析能力与跨部门协作能力; 3. 熟悉主流数字渠道运营逻辑与平台规则,掌握分销体系建设与经销商管理方法论; 4. 具备优秀的沟通协调能力、项目推动力及抗压能力,能适应阶段性出差与业务拓展需求; 5. 遵守国家法律法规,尊重劳动者平等就业权利,无歧视性倾向,符合《劳动法》《就业促进法》等合规要求。
  • 上海-静安区 | 经验不限 | 学历不限
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 专业技能培训
    • 提供宿舍
    • 提供员工餐
    • 提供制服
    • 定期员工活动
    • 市中心宿舍
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    岗位要求 1.熟悉或热爱日式料理,主管需掌握配菜的各种操作技术的质量要求 2.了解食品卫生法,能按工作规范和质量标准要求独立进行工作 岗位要求 1.专科以上文化程度,或相关专业毕业。 2.熟悉饮食的工作规范和要求,掌握配菜的各种操作技术的质量要求。 3.1年以上同岗位的工作经验 4.能按工作规范和质量标准要求独立进行工作,并有相应的技术等级 5.工作有责任心,做事认真负责,具备良好的沟通能力 Job Requirements Be familiar with or passionate about Japanese cuisine; the supervisor shall master the quality requirements for various side dish preparation techniques. Have a good knowledge of the Food Sanitation Law and be able to work independently in accordance with operational norms and quality standards. Job Requirements College diploma or above, or graduation from a relevant major. Be familiar with the operational norms and requirements of the catering industry, and master the quality requirements for various side dish preparation techniques. Have more than 1 year of working experience in the same position. Be able to work independently in accordance with operational norms and quality standards, and hold a corresponding technical grade certificate. Be a responsible worker with earnest work attitude and excellent communication skills.
  • 公关助理

    5千-6千
    上海 | 1年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 领导好
    • 美女多
    • 员工生日礼物
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    负责酒店直播活动,形象气质佳,不畏惧镜头,出镜需求; 热爱酒店行业,对美食、住宿、生活方式有敏锐的洞察力; 网感好,熟悉抖音、小红书的流行热梗和BGM; 掌握摄影、摄像技能,熟悉手机拍摄技巧及运镜; 能独立使用剪映(PC或手机版) 完成视频剪辑、配乐; 有直播经验或校园主持经验者优先; 有责任心,执行力强; 具备良好的文字写作能力。
  • 上海 | 3年以上 | 本科
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 专业培训
    • 免费班车
    • 年终奖金
    • 补充公积金
    • 人性化管理
    • 节日礼物
    • 投递简历
    JOB SUMMARY The Operations Manager leads, oversees, and optimizes the end-to-end daily operations of the SHV Operations department to drive efficiency, ensure business continuity, and meet organizational performance goals. This role is responsible for managing a team of operational staff, implementing process improvements, overseeing logistics and compliance, and collaborating cross-functionally to resolve complex operational challenges. The ideal candidate is a strategic, results-driven leader with a track record of streamlining workflows, fostering team productivity, and upholding operational excellence in a fast-paced environment. KEY RESPONSIBILITIES 1. Team Leadership & Operational Oversight ·       Lead, mentor, and manage a team of Operate third-party support staff, including setting performance goals, conducting regular feedback sessions, and driving professional development. ·       Oversee the execution of daily operational tasks (inventory management, supply/equipment maintenance, task prioritization) to ensure 100% business continuity and minimize disruptions. ·       Delegate workload effectively across the team, monitor task progress, and ensure adherence to efficiency and accuracy standards. 2. Process Strategy & Improvement ·       Identify systemic inefficiencies in workflows, logistics, and operational systems; design and implement scalable process improvements to reduce costs, enhance productivity, and optimize resource allocation. ·       Lead the rollout of new operational procedures, best practices, and tools (e.g., ERP/CRM updates); train the team on changes and ensure consistent adoption. ·       Maintain a centralized repository of operational records, documentation, and SOPs (Standard Operating Procedures); regularly review and update materials to reflect process changes. 3. Logistics & Cross-Functional Coordination ·       Oversee end-to-end logistics management, including scheduling, dispatching, and tracking of shipments or service deliveries; resolve delays or issues with vendors, suppliers, and carriers. ·       Serve as the primary liaison between SHV Operations and cross-functional teams (Supply Chain, Customer Service, IT, Facility Management) to align operational priorities and resolve escalated issues. ·       Manage vendor/supplier relationships, including performance evaluation, contract compliance, and negotiation of terms to ensure timely, cost-effective delivery of goods/services. ·       Oversee facility management tasks (e.g., preventive maintenance, safety inspections, space allocation) to maintain a safe, functional work environment. 4. Compliance, Reporting & Risk Management ·       Ensure the department’s strict adherence to company policies, industry regulations, and safety standards; conduct regular audits, inspections, and risk assessments to identify gaps and implement corrective actions. ·       Develop, analyze, and present high-level operational reports to the Director of Operations (e.g., monthly performance metrics, incident summaries, cost trends, process improvement outcomes). ·       Lead responses to operational incidents (e.g., supply shortages, shipment failures); investigate root causes, implement preventive measures, and escalate critical risks to senior leadership. 5. Departmental Strategy & Support ·       Collaborate with the Director of Operations to develop short- and long-term operational strategies aligned with organizational goals (e.g., scaling operations, reducing costs, improving customer satisfaction). ·       Address complex internal/external inquiries related to operations; serve as the escalation point for high-priority issues from staff, stakeholders, or clients. ·       Manage the operational budget, including tracking expenses, identifying cost-saving opportunities, and ensuring resources are allocated to high-impact areas. SKILLS AND QUALIFICATIONS REQUIRED  ·       Education: Bachelor’s degree in Business Administration, Operations Management, Logistics, ·       Experience: 3–5 years of progressive operations experience, including 1–2 years in a supervisory or managerial role (team leadership experience non-negotiable). Industry-specific experience (e.g., retail, manufacturing, logistics) in SHV is a strong plus. Technical Skills: ·       Advanced proficiency in MS Office Suite (Excel for data analysis, PowerPoint for reporting, Word for documentation). ·       Demonstrated experience with ERP systems (e.g., SAP, Oracle) and/or CRM software (e.g., Salesforce); ability to leverage these tools to streamline operations. ·       Familiarity with inventory management systems and operational reporting tools. Soft Skills: ·       Strong leadership and team management abilities—proven track record of motivating teams to meet/exceed performance metrics. ·       Excellent strategic thinking and problem-solving skills; ability to balance day-to-day operations with long-term process improvement. ·       Exceptional English written and verbal communication; ability to collaborate effectively with cross-functional teams and present data to senior leadership. ·       Strong organizational skills, time management, and the ability to prioritize multiple tasks in a fast-paced, dynamic environment. ·       Adaptability and resilience—ability to navigate change and lead teams through process transitions.
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