岗位职责： 1.The operational success that are needed for an optimal work environment to ensure the proper knowledge of those recipes and ingredients are being delivered to the whole team as it pertains to products, training and understanding of the kitchen; 为确保全体团队成员充分掌握产品相关的配方与食材知识，并完成厨房相关的培训与认知传递，营造工作环境所需的运营成效； 2.Be in charge of R&D and put forward new varieties and promotion plan to the management for approval; 主导整个部门的菜品研发，向管理层提出及申请新菜品及推广方案的批准； 3. Formulate the cost and control gross profit margin; 拟定成本及控制毛利率； 4. Communicate and order the food and products required to complete all tasks; 沟通和订购完成任务所需的食品和产品； 5. Manage costs and inventory to follow budget and minimize waste; 管理成本和库存，以遵守预算并减少浪费； 6. Responsible for taking notes and documenting all important specifications of the outlet as dictated by the standard operating procedures, so that consistency can be enforced; 负责记录标准操作程序所规定的餐厅的所有重要规范，以确保一致性； 7. Provide leadership training and hands-on management of the team members. Responsible for hiring, training a team to achieve the goals of the department within the monthly labor budget。 为团队成员提供领导力培训和实践管理，负责招募、培训团队，在每月的人工预算内实现部门目标。 岗位要求： 1. Minimum of 3 years’ management experience in similar position, 5 years of fine dining restaurants in international luxury hotels, Michelin standard; 同等职位3年或以上的管理经验，至少5年在国际奢华酒店、米其林标准的Fine Dining餐厅经验； 2. Proficiency in using purchasing system and regular office software; 熟练使用采购系统和日常办公软件； 3. Good teamwork spirit and sense of innovation; 有良好的团队合作精神和创新意识； 4. Leadership, management and training skills with costing, ordering knowledge. 具备领导才能及管理、培训技巧，成本控制和订货能力。

JOB SUMMARYLocated in the center of Pearl River New City, The Ritz Carlton, Guangzhou is a luxury destination in the Southern China hub. Distinctive services and facilities include 350 guest rooms and 91 Residence, with the Club Lounge and suites and guest rooms newly renovated, as well as five restaurants and lounges, including the signature Cantonese restaurant, Lai Heen, which has received one Michelin star for the sixth consecutive year .The Ritz Carlton, Guangzhou is honored to have received the Forbes Travel Guide Five Star Award for the tenth consecutive year, solidifying its position as the premier hotel in Guangzhou to achieve such prestigious recognition. Immersive experiences. Bespoke service. Commitment to craft. The Ritz Carlton inspires life’s most meaningful moments.The Role of Director of Food and BeverageFunctions as the strategic business leader of the hotel food and beverage/culinary operation, including all Food and Beverage Outlets including Lai Heen Chinese Restaurant, LIMONI Western Restaurant, FOODS All Day Dining Restaurant, The Churchill Bar, Pearl Lounge, In Room Dining, all function rooms and off-site catering. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.Key FunctionsEnsure the profitability, efficiency and creativity in each Food and Beverage outlets including restaurants, bars, banquet functions, outside catering events and in-room dining.Partner with PR & Marketing team to increase exposure and coverage of the Food& Beverage outlets in various local and international media and continuously drive Dining Experience Reputations in the market. Have strong PR skill to push F&B Promotion.Work with Quality Leader to achieve Guest Voice, Social Platforms, Forbes, BSA and LQA Audit K Goal every year.Knowledgeable in OTA, Meituan, Dianping, and all the media platforms, consistently identifies opportunities to enhance profitability and create value by challenging existing processes, fostering innovation, and driving successful promotional strategies.Work closely with Executive Chef to maintain HACCP standards.Plan menus, prices and promotional events for all Food & Beverage outlets in order to maximize revenue generating opportunities.Identify areas for improvement in service and food & beverage quality by reviewing various service quality audit reports, guest feedback from various channels as well as guest incident reports, and formulate action plans.Stay attentive to market trends in culinary arts, beverages and service style in order to induce creativity in the operation; Manage Food & Beverage outlets concept changes and renovations as well as the annual CAPEX handling.Maintain a team of well-trained and motivated colleagues in order to deliver a high level of service according to Group’s and international luxury hotel standards.Meet and greet all VIPs and influential clients and ensure there is follow-up on all discussed details.Be part of the Guidance Team and provide advice and support in decisions and projects relating to the entire hotel.Work closely with all related departments within the hotel to maximize collaboration and efficiency.To be aware of and comply with all F&B license related matters.To report any defects in the building or equipment according to the Hotel procedures.To ensure any related accidents to colleagues, guests or visitors are reported in accordance with hotel procedures.Provide support to Human Resources in selecting, training and developing the best Ladies and Gentlemen. Build effective teams, and provide comprehensive development and succession plans for the division. Introduce effective training program across the division.Assures that financial goals of the division and the hotel are being met. Monitors and controls labor expense, and other divisional expenses such as food, beverage supplies and equipment. Works closely with Culinary, S&M and Finance to maximize F&B revenue. Assists in preparing business forecasts. Prepares Annual Budget for the division.Deliver Value Perception, Conduct monthly sales analysis via menu engineering; execute on beverage markup pricing strategy.Develop Diversified F&B Retail Products.Drive Digital Performance.Invest on Modern Marketing, Create storytelling content creation for social and digital use; drive Loyalty Performance.Implement R&B loyalty program.Education and ExperienceHigh Diploma or Degree holder in Hospitality Management.Minimum10 years’ relevant working experience in a 300 to 400 room size luxury hotel with at least 5 years in similar capacity in China.Beverage upsells skill is mandatory. Minimum 10 years of age to serve alcohol beverages.Senior leader with broad experience in Chinese Restaurant, All Day Dining and Banquet Event.Open to both Chinese and foreigner willing to accept a local compensation package.Knowledgeable of Food & Beverage in All Day Dining, Fine dining, Chinese restaurant and Conference & Banqueting operations and skills.Passion for Food & Beverage and customer service; clear focus on the customer needs and trends in order to meet customer satisfaction; and creativity and flair to exceed customer expectation.Proven record in managing F&B projects; good knowledge of financial statement and experience in budgeting.Education and ExperienceHigh Diploma or Degree holder in Hospitality Management.Minimum10 years’ relevant working experience in a 300 to 400 room size luxury hotel with at least 5 years in similar capacity in China.Beverage upsell skill is mandatory. Minimum 10 years of age to serve alcohol beverages.Senior leader with broad experience in Chinese Restaurant, All Day Dining and Banquet Event.Open to both Chinese and foreigner willing to accept a local compensation package.Knowledgeable of Food & Beverage in All Day Dining, Fine dining, Chinese restaurant and Conference & Banqueting operations and skills.Passion for Food & Beverage and customer service; clear focus on the customer needs and trends in order to meet customer satisfaction; and creativity and flair to exceed customer expectation.Proven record in managing F&B projects; good knowledge of financial statement and experience in budgeting.Excellent leadership skills and mastery in delegating multiple tasks.Demonstrate the highest level of hospitality and professionalism with guest-oriented and service-minded.Proactive, well-organized, detail-minded with excellent communication and interpersonal skills and can work independently under pressure.Excellent command of English, Chinese and Cantonese would be a plus, and hands-on experience in MS Office applications.HACCP certification is requiredSkills& AbilitiesHospitality Management: Understanding the principles of hospitality management, knowledge of Food and Beverage and Culinary.Business Acumen: Knowledge of business operations, including budgeting, forecasting, revenue management, and financial reporting. Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.Technology: Proficiency in hotel management software systems.Leadership and Team Management: Ability to lead, motivate, and manage a diverse team, fostering a positive work environment and promoting professional growth.Customer Service Excellence: Exceptional skills in managing guest experiences, handling F&B complaints, and ensuring guest satisfaction. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.Communication: Strong verbal and written communication skills, capable of effective interaction with guests, staff, and external stakeholders.Problem-Solving: Proficiency in identifying problems, analyzing potential solutions, and making decisive, effective decisions.Organizational Skills: Aptitude for managing multiple tasks and priorities, scheduling, and ensuring smooth operations across different departments.Attention to Detail: A keen eye for detail, ensuring all aspects of F&B and facility presentations meet or exceed hospitality standards.Adaptability: The ability to adapt to changing situations, guest needs, and industry trends, often with a proactive approach to innovation and improvement.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.At more than100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.Every day, we set the standard for rare and special luxury services the world over and pride ourselves on delivering excellence in the care and comfort of our guests.Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. Itis this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.Marriott International is an equal opportunity employer. We believe in hiring adverse workforce and sustaining an inclusive, people-first culture. Weare committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

工作职责： 现招聘中厨房烧腊主管1名，主厨房热菜主管1名。 1. 负责厨房日常运营管理工作，包括食材采购计划的制定、库存管理以及食材验收，确保食材质量与供应充足。 2. 监督厨房各岗位的工作流程与操作规范，确保食品加工过程符合卫生标准和安全要求，保障菜品质量稳定。 3. 制定并更新菜单，根据季节变化、顾客反馈以及成本控制原则，研发新菜品，提升餐厅菜品竞争力。 4. 控制厨房成本，包括食材成本、能源成本等，通过合理采购、精准用量控制等方式，确保成本在预算范围内。 5. 与餐厅其他部门（如前厅、采购等）保持密切沟通与协作，及时解决运营过程中出现的问题，保障餐厅整体运营顺畅。 6. 定期对厨房设备进行维护与保养检查，及时报修损坏设备，确保设备正常运行，保障厨房工作不受影响。 任职资格： 1. 有大型餐厅或酒店厨房主管经验者优先。 2. 熟悉各类菜系的烹饪技巧与流程，具备丰富的菜品研发经验，能够根据市场需求和顾客口味不断创新菜品。 3. 掌握厨房成本核算方法，具备较强的成本控制意识和能力，能够有效降低厨房运营成本。 4. 具备良好的团队管理能力，能够合理安排员工工作，激发员工工作积极性，打造团结协作的厨房团队。 5. 拥有良好的沟通协调能力，能够与餐厅其他部门有效沟通，及时解决运营过程中的问题，保障餐厅整体运营。 6. 熟悉食品安全法规与卫生标准，具备严谨的工作态度和高度的责任心，确保厨房运营符合相关规定。 7. 身体健康，无传染性疾病，持有有效的健康证明。

【岗位职责】 1、全面负责西餐厅的日常运营管理工作，包括人员排班、服务流程监督及质量控制 2、制定并执行餐厅服务标准与操作规范，确保服务品质符合品牌要求 3、负责餐厅成本控制，包括食材采购监管、库存管理及损耗控制 4、处理客人投诉及突发事件，维护酒店品牌形象 5、定期分析经营数据，制定销售策略并完成营收目标 6、组织员工培训，提升团队专业技能与服务意识 7、协调厨房与前厅工作，确保出餐效率与服务衔接顺畅 8、负责餐厅设备维护保养及环境卫生管理 【岗位要求】 1、具备餐饮服务行业管理经验，熟悉西餐运营流程 2、出色的团队管理能力，能有效激励5人以上服务团队 3、具备成本控制意识及数据分析能力 4、优秀的沟通协调能力，能妥善处理客户关系 5、掌握食品安全及卫生管理相关法规 6、流利的普通话沟通能力，基本英语会话能力优先

【岗位职责】 1、与客人进行积极的互动和交流，征求客人的反馈以提高服务质量 2、根据营业情况，对服务员进行工作任务分配，确保提供优质服务 3、了解客情，及时向经理和厨师长反馈客人对食品，服务等方面的信息 4、妥善处理餐厅里发生的问题和客人的意见，并及时向经理汇报 5、定期检查，清点餐厅的设备、餐具、布草等物品，并将结果汇报给经理 6、督促服务员做好餐厅安全和清洁卫生工作，保证达到饭店规定的标准 【岗位要求】 1、拥有2年及以上的餐厅服务经验，具备一定的中餐菜肴、食品、酒水等方面的知识 2、有较好的服务精神和沟通技巧，具有熟练的中餐服务技能 3、在对客服务中能熟练使用英语和中文与客人进行交流 4、热爱本职工作，工作勤勤恳恳，认真负责 5、仪表端庄，展现自信、专业的JW万豪服务标准

岗位职责 Handle all duties according to hotel policies, procedures, internal rules and standards. 处理所有的工作都要依照酒店政策，程序，内部规定及标准 Use Opera/MARSHA password with discretion; Log off the terminal when leaving the area.                            谨慎的使用Opera/MARSHA的密码；在离开时必须退出登陆客户终端。 Get a daily briefing about extra ordinary events to effectively deal with all foreseen  situations on a daily basis.                    在每日例会中了解额外的事件，以便快捷的处理所有可能发生的情况。 Have knowledge about  room rates, packages, discounts and promotions and know how to handle each. 掌握房价，包价，折扣和促销的说有信息，并知道如何去处理。 Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel. 掌握客人房间，位置，客房礼物，特色以及酒店提供的所有其它的服务。 Strictly follow  all cash handling and banking procedures to check out all customers efficiently. 在为客人提供快捷结账的同时严格遵守财务及银行的各项规定。 Operate MARSHA, Opera, Safelok system well and be able to use key card system. 熟练的使用MARSHA和Opera系统并会使用Safelok钥匙系统。 Perform guest registration and room assignment correctly and efficiently, accommodate special requests of all customers.         正确的完成客人的登记，房间分配以及协调所有客人的特殊要求。 Be knowledgeable about Marriott Rewards and other frequent flyer programs. Participate and contribute in Marriott Rewards sign-up program; ensure accuracy and  activation rate meet brand goal. 了解万豪积分兑换,及其它的常客计划。参与并积极的推广万豪礼赏计划，确保以正确的价格来达到集团目标。 Know how to follow hospitality guidelines.Take action to participate in hotel incentive program and Be familiar with hotel sale strategy. 知道如何遵循服务的基本方针，积极的参与酒店激励计划, 熟悉酒店销售策略。       Answer phone calls according to standard by using proper telephone etiquette and within three rings. 在三声之内按标准接听电话并使用正确的电话礼仪。 Bank out at the end of each shift by following the blind drop procedure strictly. The  front desk manager/shift supervisor will always verify the shift closing and enter the drop in the system. 每班次结束时严格遵守投账程序平账。前台经理/主管检查班次的账目并输入到系统中。 基本要求：  Be well groomed and conform to the hotel's dress code and deportment.Be informed about daily operations and events. 良好的仪容仪表，行为、穿着符合酒店的规定。了解每日运作及宴会。 Be familiar with  sales strategies; communicate daily with reservation sales. 熟悉销售政策，每日与预定部销售沟通。 Know all frequent customers and is familiar with their special requests. Ensure that their needs are met. 了解所有常客及熟悉他们的特殊要求。确保满足他们的要求。 Be familiar with cultural differences and know correct behaviour for each culture. Also know the different protocols and etiquette. 熟悉文化差异并知道每一种文化对应的正确举止。同时知道不同的礼节。 Be knowledgeable about all emergencies plans and know how to act upon them. 熟知所有关于紧急事件的处理计划并知道当发生时如何应对。 Report any unusual occurrences immediately to the front office manager 向经理及时汇报任何不寻常的情况。

【岗位职责】 1、负责酒店的所有给排水系统的正常运转和保养维修。 2、参与蒸汽管路系统的改造和维修保养。冷热水管路的维修保养。 3、负责酒店内的所有水龙头及卫生洁具的维修保养。 4、负责对所有下水、污水道进行维护及疏通。 5、配合做好所有水系统设备的维修保养。 6、负责各区域厨房内的煤气管接口、阀门的检查保养。 7、主动向领班汇报工作中的问题及完成情况，及时记录当天维修日志。 8、除及时完成本职能组负责的各维修任务外，应服从主管和值班工程师的指派，帮助其它工种努力完成相关的维修工作。 【岗位要求】 1、高中上文化程度， 2、有同岗位工作经验1年以上。 3、能独立完成管路系统的维修和其他维修工作。 4、具有丰富的管道工经验并持有相关的上岗操作证书。

招聘蔓阁东南亚餐厅副经理一位，蔚蓝阁特色餐厅副经理一位。 职位描述: 1.协助餐饮运营经理管理西餐厅，包括但不限于出品规范、服务提升、考勤管理、人员培训等 2.监督所在餐厅的服务和菜单内容的提供情况，确保高品质和一致性。 3.遵守当地的卫生和安全法规，或其它适用的规定，以及品牌规范和当地的规章制度。 4.在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。 岗位要求： 1.3年相关工作经历。具同岗位经验优先考虑。 2.具有解决问题和培训的能力

工作职责： 1. 全面负责酒店日常运营管理工作，确保前厅、客房、餐饮、厨房、工程、安保和健身及休闲中心高效协同运作。 2. 制定并执行酒店营运策略与年度经营计划，推动营收目标达成及服务质量提升。 3. 监控运营关键指标（如入住率、平均房价、客户满意度等），分析经营数据并提出优化方案。 4. 建立和完善酒店运营标准流程与管理制度，持续提升运营效率与客户体验。 5. 组织开展员工培训与团队建设，提升员工服务意识与专业能力，营造积极的工作氛围。 6. 协调处理重大客户投诉及突发事件，维护酒店品牌形象与客户关系。 7. 具有详细的成本控制方法。每月分析成本并制定行动计划（每间占有房的成本，食品成本，酒水成本，工资/加班工资，其他花费，以及外包费用等） 任职资格： 1. 大专及以上学历，酒店管理、旅游管理或相关专业优先。 2. 具备3年以上高星级酒店运营管理经验，有团队管理经验者优先。 3. 熟悉酒店各运营模块的业务流程，具备较强的现场管理与应急处理能力。 4. 具备良好的客户服务意识和沟通协调能力，能够有效推动跨部门协作。 5. 熟练使用办公软件及酒店管理系统，具备数据分析与报告撰写能力。

岗位职责 质检与 SOP 管理：主导制定并优化全流程质检标准，借助第三方质检力量落实门店质检工作；负责起草、修订及完善酒店服务 SOP，确保服务流程标准化、精细化，持续提升服务品质与效率。 服务文化传承与升级：深度挖掘美豪丽致服务文化内涵，通过培训、活动等多样化形式，在内部实现服务文化的有效继承与广泛传播；敏锐洞察行业趋势与客户需求，结合品牌特色，推动服务文化创新升级，增强团队凝聚力与服务文化认同感。 服务产品设计与亮点提炼：围绕客户需求与品牌定位，创新设计特色服务产品；从服务实践与 SOP 中提炼核心亮点与经典案例，形成系统化、可传播的内容，为 C 端营销提供生动素材，助力打造品牌服务口碑，同时为 B 端传播提供专业内容支持，提升品牌行业影响力。 任职要求 专业背景：酒店管理、旅游管理、服务管理等相关专业优先，本科及以上学历，优秀者可适当放宽。 工作经验：年龄35岁以下， 5 年以上酒店行业品质管理或服务运营相关工作经验，熟悉酒店服务全流程，具备独立制定 SOP 和管理质检体系的能力；有成功服务产品设计案例及服务亮点传播经验者优先。 能力素质：具备较强的流程思维与创新能力，能够将服务理念转化为可落地的产品与标准；出色的沟通协调与团队管理能力，善于推动跨部门协作；拥有敏锐的市场洞察力和数据分析能力，能通过数据优化服务与营销策略；认同美豪丽致服务文化，有较强的文化传播与感染力。 我们期待有潜力、成长型的人才加入，愿意与公司共同发展，在岗位上持续学习与提升，实现个人与企业价值双赢。

Pre-opening project in Yangtze River Delta 长三角地区筹备酒店项目预备人才 About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. Key Responsibilities: - Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share; - Produce the Annual Revenue Plan, Marketing Budgets and Forecasts; - Coordinate all methods of maintaining and increasing business volume. This includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects, etc.; - Review regularly the Public Relations activities to ensure high awareness of the hotel in the local and national media; - Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs; - Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects; - Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. Qualifications: · Luxury Hospitality segment experience will be preferred. · 3+ years as Director of Sales & Marketing at international hotels. · Pre-opening experience will be preferred. · Strong interpersonal skills & leadership. · Good knowledge of Revenue Management. · Achieves goals and objectives and manages with regular performance checks. · Fluent written & spoken English. . Familiar with Yangtze River Delta market will be highly advantageous.

行政 Administration §  时刻为客人提供亲切专业的服务。 Provides a courteous and professional service at all times. §  对酒店其他部门的同事也就是我们酒店的内部客人也要保证始终如一的高品质服务。 Ensures that associates also provide excellent service to internal customers in other departments as appropriate. §  礼貌高效地处理外部和内部客人的问题，积极跟进，确保问题获得满意的解决。 Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. §  与同事保持良好的沟通和工作关系。 Maintains positive guest and colleague interactions with good working relationships.   营运 Operational §  有效的协调组织厨房内部的工作，最大的提高工作效率。 Organises and sets up the assigned section of the Food and Beverage Kitchen as efficiently as possible to increase speed and maximise productivity. 营运 Operational (continued) §  确保所有的菜肴符合菜谱的标准并保持一致性。 Ensures that all dishes from that section are prepared consistently and according to standard recipes. §  协助厨师长和副厨师长充分落实酒店的标准。 Assists the Sous Chef and Chef de Cuisine in ensuring that all culinary standards in that section comply with company and Hotel Policies and Procedures and Minimum Standards. §  监督食品准备和烹制的过程防止浪费。 Monitors food and operating costs and controls these by reducing waste. §  给员工做适当的培训，提高工作效率。 Trains the culinary associates in that section of kitchen in the skills necessary for them to perform their function. §  必要时或根据厨师长、副厨师长的要求，需到厨房任何区域提供协助。 Works in any sections of kitchen when necessary or as requested by the Sous Chef or Chef de Cuisine. §  保证厨房的卫生符合卫生部门和酒店的标准。 Ensures the sanitation standards for kitchen are being met. §  了解厨房各区域，灵活安排员工工作。 Be familiar with all sections of the kitchen to facilitate the flexible use of associates. §  维护厨房内的各种仪器，将破损降到最低。 Ensures that operating and kitchen equipment is maintained to a good standard with minimum breakage. §  熟悉紧急事件处理程序。 Familiar with all Fire and Emergency Procedure.   人事 Personnel §  保证厨房内所有员工的出勤，制服，仪表和个人卫生也需要符合标准。 Assists to oversee the punctuality and appearance of all Kitchen associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. §  给员工安排适当的培训，提高厨房的工作效率。 Assists in the training of the associates ensuring that they have the necessary skills to perform their duties with the maximum efficiency. §  监督厨房的工作，确保工作符合营运手册的标准。 Supervises the associates within the department, ensuring that the correct standards and methods of service are maintained as stated in the Departmental Operations Manual. §  给员工安排适当的培训和辅导，完善员工的技能。 Develops the skills and effectiveness of all Kitchen associates through the appropriate training, coaching, and/or mentoring. §  支持落实人本品牌，示范并加强凯悦价值观和文化特性。 Supports the implementation of The People Brand, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. §  保证所有的员工熟悉我们的员工守则和规定。 Ensures that associates have a complete understanding of and adhere to associate rules and regulations. §  保证所有的员工遵守酒店有关于火灾，危险物品的使用和安全方面的规定。 Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.   其他 Other Duties §  熟悉并严格遵守员工手册中的规章制度，及酒店关于防火、卫生、健康和安全的制度。 Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health and safety. §  始终对管理和个人行为负责， 并且积极展现酒店管理层和凯悦的形象。 Exercises responsible management and behaviour at all times, positively representing the hotel management team and Hyatt. §  保证高标准的个人仪表。 Ensures high standards of personal presentation and grooming. §  根据安排出席酒店和部门的培训和会议。 Attends training sessions and meetings as and when required. §  响应安排，根据酒店、行业和公司的指令做调整，执行其他餐厅 和部门的合理的任务及职责。 Respond to requests to undertake any reasonable tasks and secondary duties also in other outlets and departments as normal assigned, and adjust to changes as dictated by hotel, industry and company.

【岗位职责】 1、全面负责酒店日常运营管理工作，制定并执行运营策略，确保各部门高效协作，提升整体运营效率和服务质量。 2、监督酒店前厅、客房、餐饮服务、餐饮厨房等核心部门的运营情况，优化工作流程，解决运营中的突发问题。 3、制定并落实运营预算，控制成本，提高酒店盈利能力，确保财务目标的达成。 4、分析市场趋势和竞争对手动态，提出改进方案，提升酒店市场竞争力。 5、建立并维护与客户、供应商及合作伙伴的良好关系，提升客户满意度和品牌形象。 6、负责员工培训与发展，打造高效团队，提升员工专业素质和服务水平。 7、确保酒店运营符合行业标准及法律法规要求，维护酒店安全与卫生。 【岗位要求】 1、至少拥有十年酒店行业工作经验；中餐或宴会管理背景，熟悉国际连锁酒店运营模式及管理流程；流利英文沟通能力。 2、出色的领导力和团队管理能力，能够有效协调多部门工作，推动目标达成。 3、优秀的分析能力和决策能力，能够快速应对运营中的复杂问题。 4、具备较强的成本控制意识和财务管理能力，能够制定并执行合理的预算计划。 5、良好的沟通与谈判技巧，能够与内外部利益相关者建立高效合作关系。 6、对服务品质有极高要求，注重细节，能够持续提升客户体验。 7、具备创新思维和市场敏锐度，能够根据行业变化调整运营策略。

我们正在寻找一位全日餐厅厨房-烹饪专才（东南亚热菜-主管级)，需要独立承担以下岗位职责： 1.根据管理层制定的标准，维持高质量的食品出品。 2.正确执行所有健康和安全标准及政策。 3.协助厨师长管理厨房的整体运作。 4.在适当的时候培训和指导员工。   候选人应具备以下特质： 1.熟悉厨房设备及相关卫生程序。 2.熟练掌握东南亚菜品或西式冷菜制作工艺。 3.积极主动，善于团队合作。 4.拥有五星级酒店或餐厅同等岗位工作经验。 5.具备较强的团队合作能力和良好的沟通能力。 如果您就是合适的人选，那还等什么呢？请点击下面的申请按键吧！

Prepares, cooks and bakes food in designated areas of the kitchen as per the standards for the guests and team members by following instructions.  根据工作标准、在指定厨房区域为客人及员工准备食品。

核心职责： 1、参与酒店筹建工作，主导统筹酒店筹开阶段各项工作； 2、全面负责酒店日常经营管理，对酒店的经营业绩、客户满意度、安全运营等指标负责； 3、代表酒店建立和维护各类外部关系，处理紧急突发事件。 任职要求： 1、大专及以上学历，酒店管理类专业优先； 2、十年以上高星级酒店工作经验，三年以上同等岗位工作经验，熟悉酒店多个核心业务部门的工作流程与管理规范，具备酒店筹开工作经验，具备国际品牌酒店或亲子度假酒店经验者优先； 3、具备优秀的团队管理能力，具备优秀的统筹协调、资源整合、业务拓展能力； 4、本岗位为公司新筹建酒店储备岗位。

岗位职责 1.确保所有的维修和预防维修计划都在该班内按时执行。 2.接受，分配并且跟进所有的工作单核维修单。 3.处理技术图纸，以及备货的记录和库存。 4.故障查找，操作，修理并且保养,确保区域内所有设备的清洁和正常工作。。 5.在保证安全运行和营业格调的前提下，力图节省能耗，注重环境保护的新概念。 6.督导重要维修及增改工程施工，控制质量与进度。 7.协助外施工单位在本酒店的施工，保证工程质量。 岗位要求 1.2年以上同岗位工作经验。 2.必须掌握机电工程设备的基础知识。 3.能充分领会工上级的经营意识，能组织和指挥本岗位工作计划的实施，确保工程部的正常运转。 4.有强烈的事业心与责任心和配合精神，秉公办事，不谋私利。 5.身体健康，精力充沛。

【岗位职责】 1、协助所有食品的准备工作，并作好本职工作。 2、确保食品的清洁、新鲜。 3、检查菜单与配料是否相符。 4、装好盘后送到灶上。菜做好后，立即送到出菜口。 5、确保工作场地的清洁、卫生。 【岗位要求】 1、熟悉打荷台的工作规范和要求，掌握配菜的各种操作技术的质量要求； 2、了解食品卫生法； 3、能按工作规范和质量标准要求独立进行工作，并有相应的技术等级；

工作职责： 1. 协助客房销售团队开展渠道管理、协议客户维护及预订协调工作，保障房态信息准确同步； 2. 处理OTA、旅行社、企业客户等多渠道订单对接，跟进确认、修改、取消等全流程操作； 3. 整理并分析客房销售数据（如入住率、平均房价、渠道贡献等），定期输出销售支持报表； 4. 配合销售经理完成客户拜访支持、合同资料准备、价格政策传达及内部协同沟通； 5. 响应前台、预订中心及销售代表的实时需求，及时协调房型分配、升级安排及特殊需求备案。 任职资格： 1. 本科及以上学历，酒店管理、旅游管理、市场营销等相关专业优先，接受应届毕业生； 2. 具备良好的服务意识、沟通协调能力及跨部门协作能力； 3. 英语听说读写流利，能熟练使用英语进行书面沟通与基础商务交流； 4. 熟练使用Office办公软件，能高效处理数据及制作基础报表； 5. 具备较强的责任心、细致度与抗压能力，适应酒店行业弹性工作节奏。

请在简历上附上近照，我们会自动拒绝所有不带照片的简历，并请提供英文简历至邮箱kaka.zhang@gardenhotel.com，谢谢。 Please be aware that we will automatically reject all resumes without photos, and please send your English CV to kaka.zhang@gardenhotel.com. Thank you. 【工作职责】 1、熟悉酒店的制度和程序，确保酒店的规章制度的顺利执行。 2、了解每天的房间销售情况（如开房率，房价等），及未来几天可出租的房间类型和价格，留意特别宴会和入住的团体，做好迎接欢送酒店贵宾、忠诚客人，及省、市领导工作。 3、与客人保持良好的沟通，维持良好的宾客关系。 4、当值班期间发生客人投诉，代表酒店当局听取客人意见，应谨慎行事，抱着实事求是的态度进行解决，并将处理结果做好记录。 5、日常工作巡视检查，对酒店各要害部位以及设施设备情况，楼层、厨房、供热水系统、空调、消防等加强巡视检查，会同保安人员切实做好营业场所的安全保卫工作，注意防火工作。 6、与各部门保持紧密合作关系，以便随时为客人提供有效周到的服务。 7、如发现可疑事件和人物，必须与保安部密切注意。 8、严格执行上级分配的任务。 9、熟悉各项应急程序，确保如发生紧急事件能按照应急程序操作。 10、及时向酒店行政领导、驻店经理及有关部门总监汇报当天发生的特别事情，并清晰记录好。

岗位职责 1.处理宾客有关投诉,更新补充各种问讯资料。 2.掌握客房预订情况，向部门经理报告重要团体和客人的订房情况，检查VIP通知单的发送情况，负责VIP接待工作的落实。 3.完成每日前台的报表。 4.建立良好的宾客关系，努力增加客房销售。 任职资格 1.大专以上学历，有同岗位工作经验3年以上。 2.有良好的团队领导精神及执行力，工作认真负责。 3.熟练掌握前厅部工作的各个环节和程序。 4.身体健康，品貌端正。 5.掌握酒店管理基础知识，善于同宾客交往、沟通，处理周到、果断，能独立处理各种投诉。

【岗位职责】 1、负责酒店前台的日常工作，包括：前台迎宾接待及退房处理，客房设施介绍，安排客人周边游及用餐安排等 2、熟练前台工作的日常流程及工作标准，负责有关住房、房价、餐厅服务设施的日常对客咨询及沟通。 3、负责日常后台PMS系统的更新及各OTA后台系统的信息更新 4、与客人保持良好的沟通，及时了解客人各方面的需求和意见，及时落实解决，并协调内部其他部门人员共同为客人提供优质专业的管家服务 5、及时有效的解决客人投诉，以及协调处理酒店突发紧急状况 【岗位要求】 1、性格外向，热情开朗，乐于助人； 2、具备较强的学习及能力、执行力、沟通能力、有韧性、抗压能力强； 3、良好的客户服务意识，善于观察及应变，谈判协调能力佳； 4、较强的独立工作能力和团队精神，善于协调内部及外部关系 5、熟悉酒店民宿运营，有相关工作经验者为佳

【岗位职责】 1、全面负责前厅部的日常运营管理工作，包括前台接待、礼宾服务、总机服务等，确保服务质量符合酒店标准； 2、制定并执行前厅部的工作流程和服务标准，监督员工操作规范，提升服务效率； 3、处理宾客投诉及突发事件，及时协调解决，确保宾客满意度； 4、负责前厅部员工的排班、培训及绩效考核，提升团队专业能力； 5、与其他部门（如客房部、餐饮部等）保持良好沟通，确保跨部门协作顺畅； 6、监督前厅部物资及设备的使用与维护，控制运营成本； 7、定期分析前厅部运营数据，提出改进建议并落实优化措施。 【岗位要求】 1、具备酒店管理或相关领域工作经验，熟悉前厅部各岗位工作流程； 2、优秀的沟通协调能力，能够高效处理宾客及员工关系； 3、具备较强的团队管理能力，能够激励员工并提升团队凝聚力； 4、责任心强，工作细致，能够承受一定的工作压力； 5、熟练使用酒店管理系统（如绿云系统等）及办公软件； 6、具备良好的服务意识及职业素养，形象端正。

Job Description 岗位描述： 1. Lead the R&D, design and iteration of Western food menus. Combine market trends, seasonal ingredient characteristics and customer taste preferences to create a dish system with both characteristics and competitiveness； 主导西餐菜单的研发、设计与迭代，结合市场流行趋势、季节食材特点及客户口味偏好，打造兼具特色与竞争力的菜品体系； 2. Be fully responsible for the daily operation of the Western kitchen, and build an efficient and cooperative chef team； 全面负责西餐厨房的日常运营工作，制定标准化的菜品制作流程，搭建高效协作的厨师团队； 3. Establish strict dish quality inspection standards. Supervise the ingredient matching, cooking heat, taste presentation and plating of each dish throughout the process to ensure that the output meets the brand positioning and customer expectations. 建立严格的菜品质量检验标准，对每道菜品的食材搭配、烹饪火候、口味呈现、摆盘造型进行全程监督，确保出品符合品牌定位与客户期望； 4. Accurately calculate the cost of dishes, formulate a reasonable ingredient procurement plan, and strictly control the waste and loss of ingredients； 核算菜品成本，制定合理的食材采购计划，严格控制食材浪费与损耗； 5. Ensure all kitchen areas are maintained in compliance with HACCP and Safety & Environmental regulations. 确保所有厨房区域都保持符合 HACCP 和安全与环境法规的要求。 Job Requirements 岗位要求： 1. At least 5 years of experience in Spanish/Italian restaurants or charcoal-grill bistros. 拥有五年以上西班牙/意大利餐厅或炭烤Bistro经验优先考虑； 2. Strong sense in business acumen and food & beverage market trends with extensive knowledge of menu development； 具备丰富的菜单开发知识，对商业敏锐度和餐饮市场趋势具有深刻的了解； 3. Excellent food hygiene and kitchen safety knowledge； 优秀的食品卫生和厨房安全知识； 4.Be able to work independently, relate to all levels of guests and management, handle multiple tasks at one time. 能够独立工作，与各级客户和管理层沟通，同时处理多项任务。