【​岗​位​职​责​】​ ​ ​ ​1​、​严​格​执​行​公司政​策​方​针​及​公​司​品​牌​标​准​，​确​保​服​务​品​质​的​一​致​性​ ​ ​ ​2​、​负​责​员​工​培​训​工​作​，​制​定​培​训​课​程​并​评​估​员​工​能​力​表​现​ ​ ​ ​3​、​及​时​发​现​服​务​中​的​不​足​，​制​定​改​进​计​划​并​跟​踪​执​行​效​果​ ​ ​ ​4​、​维​护​团​队​良​好​工​作​氛​围​，​保​持​与​下​属​员​工​的​有​效​沟​通​ ​ ​ ​5​、​确​保​餐​厅​运​营​顺​畅​，​及​时​调​整​餐​位​安​排​，​保​持​操​作​区​域​整​洁​ ​ ​ ​6​、​与​厨​房​部​门​保​持​高​效​协​作​，​确​保​出​餐​质​量​与​时​效​ ​ ​ ​7​、​参​与​菜​单​设​计​及​食​品​促​销​活​动​策​划​，​提​出​创​新​建​议​ ​ ​ ​8​、​负​责​酒​水​食​品​服​务​，​掌​握​全​面​的​产​品​知​识​及​服​务​技​能​ ​ ​ ​9​、​处​理​客​人​咨​询​与​投​诉​，​维​护​客​户​关​系​并​提​升​消​费​体​验​ ​ ​ ​1​0​、​管​理​物​品​采​购​及​库​存​，​制​定​每​周​排​班​计​划​ ​ ​ ​1​1​、​在​餐​厅​经​理​缺​席​时​全​面​负​责​运​营​管​理​工​作​ ​ ​ ​【​岗​位​要​求​】​ ​ ​ ​1​、​5​年​以​上​餐​饮​行​业​服​务​经​验​，​3​年​以​上​同​岗​位​管​理​经​验​ ​ ​ ​2​、​熟​悉​中​餐​厅​运​营​全​流​程​，​具​备​时​尚​管​理​理​念​ ​ ​ ​3​、​出​色​的​团​队​管​理​能​力​，​能​有​效​激​励​员​工​积​极​性​ ​ ​ ​4​、​优​秀​的​沟​通​协​调​能​力​，​中​文​口​语​及​书​面​表​达​能​力​良​好​ ​ ​ ​5​、​仪​表​得​体​，​具​备​专​业​的​服​务​意​识​与​职​业​素​养​ ​ ​ ​6​、​工​作​积​极​主​动​，​能​承​受​高​强​度​工​作​压​力​ ​ ​ ​7​、​精​通​餐​饮​服​务​标​准​流​程​，​掌​握​酒​水​食​品​专​业​知​识​ ​ ​ ​8​、​具​备​客​户​关​系​维​护​及​突​发​事​件​处​理​能​力​ ​ ​ ​9​、​熟​练​使​用​办​公​软​件​，​能​独​立​完​成​排​班​、​采​购​等​管​理​工​作​