【职责内容】 岗位职责： 1、按规定做好物资设备进出库的验收、记帐和发放工作，做到帐帐相符； 2、负责仓库日常物资的拣选、复核、装车及发运工作； 3、负责保持仓内货品和环境的清洁、整齐和卫生工作； 4、负责相关单证的保管与存档； 5、定期对库房进行清理，保持库房的整齐美观，使物资设备分类排列，存放整齐，数量准确； 6、部门主管交办的其它事宜。 任职资格： 1、1年以上相关领域实际业务操作经验； 2、熟悉仓库进出货操作流程，具备物资保管专业知识和技能； 3、积极耐劳、责任心强、具有合作和创新精神。

【职责内容】 薪资待遇： 客服+行政前台，底薪2500-3500，根据行业经验及个人能力而定。要求年龄20周岁以上，一年以上工作经验，有责任心。 香港美加美奇沈阳分公司刚刚组建，初始员工均有年底分红+年终奖，优秀员工可晋升为分公司股东。 职责说明： 1、负责客户订单，与客户沟通，信息传达与数据统计。 2、负责公司促销活动方案的设计、策划、实施与业务管理。 3、负责促销活动的方案管理与文档备案。 4、完成企划部经理交办的其他任务。 职位要求： 1、良好的语言表达能力，善于沟通，服务意识强，工作耐心细致。 2、良好的个人素质，较高的职业素养和道德。 3、声音甜美，性格开朗乐观，积极向上，团队协作能力强。 4、懂电脑，打字速度快。

【职责内容】 岗位职责：负责库房出入库，负责简餐。 任职资格：1.熟练操作库房软件 2.年龄40岁以上 要求：女性 工作时间：适应晚班

【职责内容】 形象好，气质佳，普通话标准，会使用办公软件，有同类工作经验者优先。

【职责内容】 任职要求： 1、中专以上学历，女性，20-30岁； 2、熟练photoshop、Illustrator、CorelDRAW 等设计软件，有一定财务知识。 3、工作认真负责，具有较好的沟通能力和团队协作精神。 4、有网络文案策划经验者优先。 岗位职责： 1、负责公司文案资料的文字编辑工作； 2、负责公司网络平台日常管理和信息更新发布工作； 3、负责配合营销策划推广活动，并参与执行； 4、负责收集营销策划活动的市场反馈信息； 5、其他相关工作。

【职责内容】 【岗位职责】 1、负责货物入库、出库管理，要求财务手续齐全、单据规范。 2、负责样品、货损、呆滞品的申报与分析，要求手续齐全。 3、负责财务管理，要求规范、日清日结 4、编制仓库台账，出具进销存报表，要求账实相符。 5、负责公司凭证、账簿登记，编制会计报表。  6、负责公司各区域账款的核对、催收工作。 【职位要求】 1、大专及以上学历，有财务保管及会计相关工作经验者优先。 2、熟练掌握办公软件。 3、熟悉用友财务软件操作。 4、工作认真仔细、吃苦耐劳。

岗位职责 1.在主管的直接领导下工作； 2.遵守公司一切规章制度，严格考勤，管理好员工宿舍，严格遵守公司宿舍管理制度，对违反员工宿舍管理制度和公司纪律的个别员工提出批评，纠正不良行为，记录在案，必要时报告主管及员工所在部门处理； 3.负责定期检查各楼层房间卫生及楼层宿舍的安全管理，协助搞好各宿舍的维修保养工作，以确保员工宿舍的清洁和安全； 4.协助保安维护员工宿舍正常秩序，制止员工在宿舍区内乱扔垃圾、倒脏水，维护宿舍区清洁卫生； 5.保证员工宿舍区水、电的供应，发现跑、漏情况要及时上报主管通知维修，以保证职工的生活用水、用电； 6.配合保安密切注意出入人员，发现可疑的事或物要及时处理，注意防盗、防火； 7.严格执行公司各项规章制度，准时上下班，上班时间不擅离工作岗位，不做与本岗无关之事，交班要将本班情况向接班员交代清楚，重要情况及时记录，加强防火、防盗巡视工作； 8.负责员工宿舍房间钥匙管理。 岗位要求 1.身体健康，工作认真； 2.能协助员工宿舍经理做好酒店员工后勤保障工作； 3.诚实、守信。

1、协助制服房主管把关好制服房和布草房的服务质量。  2、负责保持和更换酒店所有的布草以保证正常运转，包括餐饮部和楼层的布草。 3、负责发放、收集酒店所有员工的制服和协助收发内部高职的洗衣。 4、关注每天的住客率以便准备充足的布草。 5、做好每日各类数据的记录统计，收取每日楼层的布草申领单，并做好相关工作交接。 6、保持工作区域的卫生清洁和安全检查。发生异常时及时上报。 7、保证员工的工服编号是正确，一脏换净。 8、履行所有员工共同的职责以及被要求的其他任务。

职责义务： Duties & Responsibilities: 1.负责办理员工的入职和离职手续。 Be responsible for handling the onboarding and offboarding procedures of employees. 2.负责员工更衣柜钥匙的发放，并管理员工更衣室。 Be responsible for distributing locker keys to employees and managing the staff changing rooms. 3.负责员工ID卡发放，做到准确无误。 Be responsible for the accurate distribution of employee ID cards. 4.制作员工个人档案，更新人事档案数据库资料。 Create personal files for employees and update the information in the personnel file database. 5.负责部门各类单据文件的收发、存档、草拟、打印及传递。 Be responsible for the receipt, dispatch, archiving, drafting, printing and transmission of all kinds of documents and files of the department. 6.负责外包小时工系统考勤核对。 Be responsible for the attendance verification of the outsourced hourly worker system. 专业知识技能： Job Knowledge / Skill: 1.大专以上学历，可接受实习生。 College degree or above, interns are acceptable. 2.具有良好的沟通能力和协调能力。 Have good communication and coordination skills. 3.团队合作能力强，具有快速的适应力及学习能力。 Strong teamwork ability, with rapid adaptability and learning ability.

Follow all Langham policies and procedures. 遵守所有朗廷集团的规章制度和程序。 Follow the schedule to get to work on time. 按照工作时间表按时上班。 Observe the appearance and uniform system. 上班时遵守仪容仪表和制服制度。 Work as a team. 工作中保持团队精神。 Follow all safety policies to ensure a safe work area. 遵守所有安全制度，塑造一个安全的工作环境。 Honour all reasonable work-related requests made by the superior, which may be outside your normal job activities, to service throughout the hotel and to achieve guest satisfaction. 尊重所有的来自上级领导的合理的工作请求，即使超出你的工作范围，也要为整个酒店服务，使客人满意。 Report to the superior before leaving the station for any reason. 因为任何理由需要离开工作岗位之前先汇报上级。 Check your station, prior to opening, for cleanliness of tables and chairs, proper set-up of salt and pepper, sugar, ashtrays, flowers, lamp, cutlery and glassware. 检查你的工作区域，清洁桌子椅子，准备好盐，胡椒，糖，烟灰缸，花瓶，餐具和杯子。 Do all necessary opening and closing side work according to the side work schedule. 做好所有必要的开档和关档的工作记录表。 Have all necessary tools ready: tray, pen, bus towel, corkscrew, etc. 准备好所有必要的工具：托盘，笔，纸巾，开酒器等。 Familiar with the menu items, their garnish, contents and preparation methods. Be ready to answer any guest questions about the menu in a positive and concise way. 熟悉菜单上的各项菜以及它们的配菜，内容和调制品。准确地回答客人提出关于菜单上的任何问题。 Practice aggressive hospitality and use suggestive selling techniques when taking guest’s order. 当接受客人点单时，用积极的亲切的销售技巧向客人推荐特色菜和饮料。 Enhance the knowledge of beverage, liquors and wine service. 增进饮料，酒品类的知识，熟悉葡萄酒的服务流程。 Pick up and present food and beverages according to standard service procedures. Properly bus the table throughout the meal. By dessert, all condiments, dirty dishes and silverware should be cleared, except sugar and appropriate silverware and beverage glasses that are not empty. Pay special attention to finer points of service, i.e., replacing ashtrays, water glasses filled, checking back just after serving entrée, keeping proper posture and being personable, but limiting conversation. 根据服务程序的标准跑菜和上菜。在整个用餐过程中适当摆放餐桌。上甜品时，所有调味品，脏盘子和餐具必须换干净的，除了糖和适当的餐具还饮料杯不能为空。特别注意服务的要点，比如，放回烟缸，上茶，上完主菜后再检查，保持适当的仪态，不要闲谈。 Clean and reset the table according to standard procedures. 根据服务流程的标准清洁并重新摆台。 Chewing gum or smoking is not allowed while on duty. 上班时间不能吃口香糖和抽烟。 Attend all meetings or training as required. 参加所有必要的会议和培训讨论。 All details regulatory framework refer to colleague handbook. 所有规章制度请参照员工手册。 Understand the accident prevention measures and enhance the safety work to achieve the goal of zero accidents. 了解事故预防措施并加强工作安全以达到零事故的目标。 Perform any duties assigned by the Management. 执行任何管理层委托的工作。 Comply with rules and regulations of the Colleague Handbook. 遵守《员工手册》的各项规章制度。 Ensure the timely completion of seasonal sales products for the hotel, including but not limited to New Year gift boxes, rice dumplings, and mooncakes. 按时完成酒店季节性销售产品，不局限新年礼盒、粽子、月饼。 Comply with attendance policies and follow management's shift arrangements regarding overtime work and leave. 遵循考勤制度，服从管理人员安排的合理加班和休假。 100% Complete hotel and job-related training courses. 100%完成酒店和岗位相关的培训课程。 Marketing市场推广 Employees are obligated to assist the hotel in selling seasonal products. 员工有义务协助酒店销售季节性产品。

【岗位职责】 1、负责淮阳面点的制作，包括但不限于小笼包、饺子、面条、糕点等传统面食； 2、确保面点出品质量稳定，符合酒店标准及食品安全要求； 3、协助厨房其他岗位完成备餐工作，保持工作区域整洁卫生； 4、定期研发新式面点品种，丰富酒店餐饮产品线； 5、合理控制原材料使用，避免浪费，协助成本管控。 【岗位要求】 1、熟悉淮阳面点的传统制作工艺，能独立完成各类面点制作； 2、具备良好的面点基本功，如和面、擀皮、包馅等技能扎实； 3、对食品安全及卫生标准有清晰认知，能严格遵守操作规范； 4、工作细致认真，责任心强，能适应酒店餐饮行业的工作节奏； 5、具备团队合作精神，能与厨房其他岗位良好配合； 6、有创新意识，愿意尝试新式面点研发者优先。

【岗位职责】 1、全面负责宴会和会议，展示会等的推销、预订工作； 2、制定宴会销售的市场推销计划、简历并完善宴会销售部工作程序和标准，制定宴会销售部规章制度并指挥实施； 3、参加酒店管理人员会议、完成上传下达工作； 4、安排布置并督导下属人员的正常工作； 5、建立改善宴会日记、客户合同存档、宴会订单和预报单的存档记录，使之成为有效的工作程序和管理手段； 6、与餐饮部经理和行政总厨沟通协调，共同议定宴会菜单及价格； 7、与其他部门沟通、协调、密切配合； 8、定期对下属进行绩效评估，按奖惩制度实施奖惩，并加强对员工的培训工作、提高员工素质。 【岗位要求】 1、具有酒店宴会销售岗位工作经验，特别是包厢宴会的销售，能结合行业特点开展整体市场营销工作，有一定的客户积累，团队合作精神； 2、对宴会的组织及执行有丰富的经验； 3、具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力； 4、工作细致、严谨，并具有战略前瞻性思维。

1.确保酒店最基本的品牌标准都要被贯彻执行。 Ensures that minimum brand standards have been implemented. 2.确保贯彻执行所有凯悦温情和餐饮经典20条的标准。 Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented. 3.对于客户调查结果做出回应并落实相应的改善措施。 Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. 4.以支持和灵活的态度与其他经理紧密合作，着眼于整个酒店的成功和酒店客人的满意度。 Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. 5.确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。 Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. 6.协助行政总厨/行政副总厨提出富有创意的建议和想法。 Assists in conducting monthly inventory checks on all operating equipment and supplies. 7.对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。 Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives. 8.确保餐厅的前、后区域的洁净有序。 Ensures that the outlet is kept clean and organised, both at the front as well as the back of house. 9.餐厅副经理不在岗时，就每日的准备、服务和菜单为员工召开班前例会。 In the absence of Assistant Outlet Manager, conduct daily pre-shift briefings to employees on preparation, service and menu. 10.协助与厨房针对每日营运和质量控制密切沟通。 Assist to liaise with the Kitchen and Beverage Department on daily operations and quality control if appropriate. 11.执行收银员的职能并负责Micros收银程序。 Performs the function of cashier and responsible for Micros cashiering procedure. 12.将现金余额和信用卡费用和现金汇款放到前厅部保险箱中。 Balances cash and credit card charges and remittance of cash to Front Office Safe. 13.对于特别宴会或大型活动进行必要的检查。 Makes necessary checks needed for specific events or functions. 14.成为亲身实践操作的主管人员并时常出现在餐厅区域，尤其是繁忙时段。 Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods. 15.协助监督对所有运营设备和营业用品的月度盘点。 Assists with conducting monthly inventory checks on all operating equipment and supplies. 16.协助与厨房针对每日营运和质量控制进行密切沟通。 Assist to liaise and organise with Housekeeping Department that the cleaning schedules are strictly adhered to.

【岗位职责】 1、负责餐厅日常服务工作，包括餐前准备、餐中服务及餐后收尾工作 2、按照服务标准为顾客提供优质的餐饮服务，确保顾客用餐体验 3、熟悉餐厅菜单及酒水单，能够为顾客提供专业的点餐建议 4、保持餐厅环境整洁，定期维护和保养服务区域的设施设备 5、及时处理顾客的合理需求及投诉，确保顾客满意度 6、配合厨房及吧台工作，确保菜品及饮品准确及时送达 7、遵守餐厅各项规章制度及服务流程，执行上级安排的其他工作任务 【岗位要求】 1、具备良好的服务意识和职业素养，热爱餐饮服务行业 2、普通话流利，具备基本的沟通表达能力 3、能够适应早晚班轮班工作制，节假日需正常排班 4、身体健康，无传染性疾病，符合餐饮行业健康标准 5、有团队合作精神，工作积极主动，责任心强 6、有相关餐饮服务经验者优先，无经验者可提供岗前培训

【岗位职责】 1、负责客房的日常清洁与整理工作，包括更换床单、被套、枕套，清洁卫生间、地面、家具等，确保客房整洁、舒适。 2、检查客房设施设备是否完好，发现问题及时报修，确保客房设施正常运行。 3、补充客房内的日常用品，如毛巾、洗漱用品、茶叶、矿泉水等，确保物品充足。 4、按照酒店标准进行客房消毒工作，确保卫生安全。 5、协助处理客人的合理需求，如提供额外物品、更换布草等，提升客人满意度。 6、配合前台完成客房状态更新，确保房态信息准确无误。 7、遵守酒店的安全与卫生管理制度，确保工作环境安全、整洁。 【岗位要求】 1、身体健康，能适应一定强度的体力劳动，无传染性疾病。 2、工作认真细致，责任心强，具备良好的服务意识。 3、能接受排班制工作，包括早班、晚班及节假日轮班。 4、具备团队合作精神，能与同事良好沟通协作。 5、有酒店客房服务经验者优先，无经验者可提供岗前培训。

1、女生身高163-168cm，大专以上学历，年龄20-35岁，五官端正，形象好 2、工作态度积极主动，保密性强，细心 3、具备良好的沟通协调能力及服务意识，反应灵敏 4、有私人会所或者高端酒店餐饮服务工作经验人员，可优先考虑

职责描述 根据所定的程序为客人提供卓越及专业的服务。保证水疗中心的接待工作顺利、高效地运行。 岗位要求 男性有先 形象气质佳 具备有良好的服务意识，沟通能力与交际能力。 Job Description You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Attendant is responsible to contribute to the smooth and efficient running of the Reception within the Spa of Rooms Division. Qualification Good apperance and temperament. Good customer service, communications and interpersonal skills are a must.

Providing food with qualified sanitation, hygiene and variety. 为员工提供健康/卫生/多种花样的食品。 Making progress on task according to Associate suggestion and opinion. 根据员工提出的见意和意见，积极做好改进工作。 Working out the menu on time. 按时完成员餐菜单编制工作。 Ensures food surpluses and leftovers are used according to the set guidelines and policies. 确保根据所设定的政策和方针, 尽量利用剩余的食品原料。 Cooks and ensures foods are prepared according to the menus and a recipe, ensuring the quality of food meets the Hyatt International standards. 烹制菜肴时, 确保根据菜单和配方准备食品, 以确保食品的质量达到国际凯悦的标准。 Strictly adheres to food apportionment policy to effectively control costs. 严格执行食品分摊政策，以便能有效的做好控制成本工作。 Supervises cooking and other kitchen personnel and coordinates their assignments to ensure economical and timely food production.  紧密督导厨师和员餐其他员工，并协调他们的工作，以确经济、及时的食品制作。 Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. 观察食物的准备和制作方法、份量及食物的装饰，以确保食品是按预先的设计制作的。 Tests cooked food before plate-up and service. 在食物装盘及服务前，对食物进行检查。 Ensures the maintenance and function of kitchen equipments. 按时检查员餐厨房设备/设施，确保正常运作。 Ensures all Commis Chefs and Kitchen Apprentices use the right tool for the right job. 确保所有厨师在操作中使用正确的工具。 Ensures all Commis Chefs and Kitchen Apprentices handle the food-preparing machine in a proper and safe manner. 确保所有厨师正确、安全地操作食品加工机器。 Ensures the cleanliness of Associate kitchen environment at all times. 确保员餐工作场所始终干净整洁。 Assists in the Associate Opinion Survey in Associate restaurant. 做好员餐满意度调查工作。

·        Greets all guests at all times in a friendly and helpful manner andattempts to learn and            use guest’s name at every opportunity  ·        随时以友好和乐于协助的态度迎接客人，并尽量了解和称呼客人的名字。 ·        Registers and rooms all arrivals according to established procedures ·        按照既定工作程序为所有来客登记并安排房间。 ·        Maintains intimate knowledge of departmental standards and procedures ·        熟知部门标准工作程序。 ·        Performs check in, check out and room change procedures and ensures alldata are            entered completely into the hotel systems in accordance withreservation ·        履行入住、退房和换房手续，并确保所有资料都按照预订情况完整的输入酒店电脑系统。 ·        Maintains cashier float and ensures accurate daily report of all moneyreceived ·        保持库存现金限额并保证每日对所收现金进行准确报告。 ·        Cashes hotel guest’s personal and travelers checks and assists withcurrency exchange ·        为酒店客人的个人支票及旅行支票兑换现金，并协助进行外汇兑换。 ·        Keeps abreast of all modifications to accounting policies and procedures ·        随时留意会计政策和工作程序的变化 。 ·        Responsible and attends to guest’s request of using the service ofsafety box at all times ·        随时负责回应客人关于使用保险箱服务的要求。 ·        Knowledgeable of all special promotion procedures, for programs such as;Seasonal            Packages, Frequent Flyers Programs, and also Intercontinental HotelsGroup Loyalty            programs. ·        熟知所有特别促销活动，如：季节性套餐计划、常客优惠计划以及洲际酒店集团忠实方案。 ·        Attends to guest’s complaints, inquiries and requests, referees problemsto            supervisor/Assistant Manager if he/she unable to assist ·        处理客人的投诉、问询和请求，如果自己无法提供协助，则将问题转给主管和经理助理 。 ·        Is familiar with other Intercontinental Hotels and Resorts so that guestindicating any next            destination on the registration card can be “sold” anonward booking to another             InterContinental Hotels ·        熟悉洲际酒店和度假村集团的其它成员酒店，以便当客人在登记卡上写出以后要去的目的地           时可以游说其在另一家洲际酒店集团成员酒店进行提前预订 。 ·        Does everything possible to ensure that the guests depart the hotel witha positive            impression of hotel service ·        尽一切努力确保客人在离店时会对酒店的服务有很好的印象。 ·        Performs the audit balances and prepares all works for audit in anorderly fashion ·        执行审计结余，并为审计工作进行各项有序的准备。 ·        When on night shift, checks night report, prepare the morning report andprepare all            necessary forms for the guest arrival ·        在值班时检查夜班报告，准备早班报告，并为客人的到来准备各种必要的表格。 ·        Maintains comprehensive knowledge of standard reservation proceduresincluding correct             forms to use, how to read telex, e-mail, messages, and how tointerpret availability             sources within the reservation systems ·        全面了解标准的预订工作程序，包括如何正确使用表格，如何读电传、电子邮件和留言，以           及如何在预订系统内对房源情况进行解读。 ·        Maintains exemplary deportment standards of behavior and appearance andattitude as            expected in a IHG Brand ·        按照洲际酒店集团品牌的预期保持自己行为、外表和态度的高标准。 ·        Takes personal interest and pride to ensure that the front desk workarea is kept clean             and in an orderly state al all times ·        随时保持前台工作区域的整洁和有序，并以此作为自己的个人兴趣和骄傲 。 ·        Endeavors to maintain the high standards of the hotel with particularregard to the             importance of IHG Loyalty Program member and other VIP’s and withreference to hotel            and to be a health or safety hazard ·        力争保持酒店的高标准，特别注意洲际酒店集团忠实计划会员及其它贵宾的重要性，并重视           酒店的健康和安全隐患等问题。

岗位职责： 1.销售战略制定与目标达成：1）结合项目定位（高端商务/轻奢旅居/长租服务等）、市场竞品动态及客户需求，制定年度/季度/月度销售目标（出租率、平均租金、收入总额、续约率等核心指标）。2）设计差异化销售策略，涵盖企业客户拓展、散客获客、长租/短租组合销售等方向。3）统筹房源销控管理，根据市场需求调整不同户型、租期的定价策略，实现收益。 2.销售团队建设与管理：1）负责销售团队（销售经理、销售代表、渠道专员等）的招聘、选拔、培训与梯队搭建。2）制定团队绩效考核体系（KPI），定期开展业绩复盘会，针对薄弱环节进行专项培训（如高端客户谈判技巧、服务式公寓产品卖点提炼等）。3）营造团队竞争与协作氛围，激励团队完成业绩目标，及时解决团队成员工作难点。 3.客户与渠道拓展管理：1）大客户开发与维护，建立长期战略合作关系，推动企业批量订单签约。2）渠道资源整合：维护高端房产中介、商旅平台、酒店OTA渠道、高端社群（商会、行业协会）等合作关系，制定渠道激励政策，提升渠道带客转化率。3）客户关系管理：牵头处理核心客户投诉与需求，跟进大客户签约后的入住体验，提升客户满意度与续约率；建立客户档案库，实现客户生命周期价值挖掘。 4.销售执行与过程管控：监督销售团队日常工作（客户接待、需求洽谈、房源带看、合同签约、回款跟进等），针对重点客户亲自参与谈判与签约。2）协同运营部门（客房服务、物业管理、增值服务），确保销售承诺与服务交付一致，提升客户入住体验。3）定期组织市场调研，分析竞品价格、户型、服务亮点，及时调整项目销售策略。 5.数据分析与品牌协同：1）定期复盘销售数据（客源结构、渠道转化率、租期分布、价格敏感度等），形成数据报告，为策略优化提供依据。2）协同策划品牌推广活动，提升项目知名度与口碑。3）负责销售合同审核、回款跟踪，规避签约风险，确保资金及时回笼。 6.合规与跨部门协作：1）确保销售流程、合同条款符合行业规范与公司制度，规避法律风险。2）与运营、财务、人力等部门对接，协调解决房源交付、费用结算、团队支持等问题。 7.完成上级安排的其它工作。 任职要求： 1.本科及以上学历，市场营销、酒店管理、房地产经营与管理等相关专业优先； 2.五年以上服务式公寓 / 高端酒店式公寓 / 商业地产销售管理经验；至少 2 年及以上同岗位（销售总监）或同等管理岗位（销售经理晋升）经验； 3.熟悉服务式公寓行业运营模式，掌握长租 / 短租结合的销售策略； 4.具备扎实的市场分析、竞品调研能力，能独立制定可落地的销售方案； 5.精通数据分析工具（Excel/CRM 系统），能通过数据驱动策略调整； 6.具备团队搭建与激励能力，能统筹协调团队目标，解决成员工作障碍。

Profile of Competency 背景要求 -Proven good relationship with the Airport and the local Taxi Companies, 跟机场以及租车公司保持良好的联系。 -Outstanding leadership and communication skills， 要有显著的工作能力以及沟通能力。 -Detailed Knowledge of Fidelio System /Opera, 熟悉操作电脑系统。 Language 语言 -Mandarin as mother tongue. 中文流利。 -Fluent English conversation skills. 英语流利。 Education 教育程度 -At least college degree 大专以上学历 Job License 资格 / 等級证: -3 year experience of Concierge or Front Desk 三年以上酒店礼宾部或前台的工作经验

岗位职责 1、主要协助招聘工作，进行面试预约、背景调查； 2、跟进新员工入职确认，准备入职材料，及协助办理入职新员工手续； 3、协助酒店员工宿舍的管理； 4、协助与业主集团公司、酒店各个部门招聘的沟通工作； 5、领导交代的其他工作。 岗位要求 1、掌握办公软件的使用技能； 2、具备一定的英文读写能力，英语流利者优先考虑； 3、有一定的写作能力和应变处理问题的能力。

Here at Upper House Chengdu, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at Upper House Chengdu? Upper House Chengdu celebrates Chengdu’s history and looks towards the future through inspired modern design and art. Our House is hidden amongst the laneways of Taikoo Li Chengdu and set on former temple grounds, with 100 intimate rooms and 42 serviced apartments, heritage courtyards, landscaped terraces and a subterranean oasis. It’s an urban sanctuary that surprises and delights around every corner. Job Overview This role manages the Guest Experience team to create authentic and memorable experiences for our guests that distinguish us from other hotels. We prioritise our guests in every aspect of their journey with us. Those who are passionate about meeting new people, making a spontaneous impression, and think out of the box will enjoy this role. Key Responsibilities Welcome to the core of what being a Guest Experience Manager is all about! Here's the quick lowdown on what you'll do day-to-day: ·       To assist and support the Director of Guest Experience in the seamless running of the department in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability. ·       Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival to departure. Provides functional assistance and direction to all departments. ·       Cooperates, coordinates and communicates with other hotel departments and relevant department heads to ensure documentation of all incidents as required. ·       Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel. Assist all departments with any service lapses that may arise. Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): ·       Good knowledge of all areas of hotel operations. ·       3 years’ experience in a similar position. ·       Effective interpersonal skills team player. ·      Excellent oral and written communication, in both Mandarin and English. Preferably in other languages as well. ·      Very flexible and able to adapt to changing environments and management demands. ·       Happy outgoing personality. ·       Goal driven personality, wants to grow and learn. ·       Be open-minded and creative. The Cherries on Top (Nice-to-Haves): ·       Local knowledge and ability to relate with all nationalities. ·       Completed a Hospitality degree in a university, college or hotel school (Preferable). We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you。 Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. Benefits For Every Member of Our Family: ·       Be welcomed for thestylish you, if you got accessories, hair dyes or tattoos! ·       Dine at our teamdining hall and save on meals! ·       Enjoy COMPLIMENTARYroom nights at all of our hotels b’cause, who doesn’t love to travel? ·       Join our wellness programme and healthy pantry to elevate your mental and physical wellbeing! ·       Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy! ·       Benefit from comprehensive medical and dental benefits, along with annual medical check-ups. ·       Enjoy an appreciative & supportive culture that allows you to be your best self. ·       Turn up in smart casual attires and be as comfortable as you can at work! ·        Speak up & put your own ideas into actions. Think differently!

Sales Manager 销售经理 Here at Upper House Chengdu, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role — you're owning it. We provide the training and the freedom for you to flourish, with leaders who support and encourage you. The difference is you. Everyday is a fresh page in our collective story. Ready to join us at Upper House Chengdu? Upper House Chengdu celebrates Chengdu’s history and looks towards the future through inspired modern design and art. Our House is hidden amongst the laneways of Taikoo Li Chengdu and set on former temple grounds, with 100 intimate rooms and 42 serviced apartments, heritage courtyards, landscaped terraces and a subterranean oasis. It’s an urban sanctuary that surprises and delights around every corner. 嘿，这里是一个有意思的地方。我们爱不同，爱新奇，有很多古灵精怪的想法，每天都乐趣无穷。在这个充满活力的大家庭里，你随时都可以大胆说出你的想法，因为，你不只是员工，更是无可替代的主人翁！为了让你可以自由探索和成长，我们提供丰富多样的培训活动；此外，我们的管理团队也将全力支持你，成为你工作中的坚实后盾。我们相信，有了你的加入，一切都变得更有意义。还犹豫什么？与我们一起开启一段令人期待的旅程吧！ 准备好加入成都居舍了吗？ 成都居舍以成都的古老历史为荣，又通过灵感四溢的现代设计和艺术展望未来。大隐于成都太古里的街巷中，坐落在曾经的庙宇之地，博舍设有100间客房和42间服务式公寓，以及传统庭院、景观露台和地下绿洲。它也是都市中的静修所，处处藏着美好惊喜。 Job Overview This role manages and responsible for ensuring that customer, guest and supplier interactions add to the hotel vibe. Identifies, develops and maintains property sales objectives, sales plans and programs in accordance with Hotel’s core values. To manage and execute Sales plans in her/his market scope and initiatives to maximize profitability for the hotel in order to achieve budget, revenue and market share targets which includes Group, FIT travel sales, wholesale and other key luxury markets. 职位概述 这项岗位负责管理和确保与客户、宾客和供应商进行的交流有助于酒店营造更完善的环境。按照酒店的核心价值，确定、开发、维护销售目标、销售计划和项目。在其负责的市场范围内，控制管理并执行销售计划，为酒店实现利润的目标，进而实现预算目标、收入目标和市场占有率目标（包括团队、散客旅游、批发商及其它主要奢侈品相关市场）。 Key Responsibilities Welcome to the core of what being a Sales Manager is all about! Here's the quick lowdown on what you'll do day-to-day: ·      Confirm every piece of business possible –selling the right room to the right customer at the right time for the right price. ·       Effectively uses and promotes technology to support productivity and profitability. ·       Builds effective relationships with customers and business partners. ·       Constant customer contact directed towards existing customers and potential customers. ·       Identifies and handles sales leads effectively and efficiently. Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews. 主要职责 让我们直奔主题，了解一下销售经理主要做什么？ 以下是你的日常工作： ·       锁定每一笔可能的生意 将适当的房间在适当的时间以适当的价格销售给适当的顾客 ·       有效的利用科技手段去支持生产力和利润率 ·       与客户和商业合作伙伴建立良好的合作关系 ·       持续地接触并维护现有及潜在顾客 ·       高效地发现并处理潜在的销售机会 通过有计划的顾客拜访，达到销售目标并履行客户关系管理的职责。 Requirements Here's exactly what you need to excel in this role: The Non-Negotiables (Must-Haves): ·       Undergraduate degree from an accredited university, college or hotel school. ·       Know your job and continue your self-development by self-directed learning and participation in company sponsored training programs. ·       Familiar with computer system and application software ·       Effective interpersonal skills team player. ·       Happy outgoing personality. ·       Goal driven personality, wants to grow and learn. ·       Be open-minded and creative. ·       Excellent oral & written communication. We've kept it short and sweet – just the essentials you'll need. What We're Looking For: The Soul Behind the Skillset Skills are teachable, but your spirit is what truly sets you apart. If you feel a connection with what we stand for, we're eager to meet you. Adaptable Thinkers: You’re not just open to change; you thrive on it. The dynamic nature of our environment energizes you. Feedback Enthusiasts: You value open communication and aren’t afraid to give or receive feedback to help us all grow together. Passionate Pioneers: You bring more than skills; you bring energy and zeal to make a difference every day, connecting with a team that does the same. Pause for a second before you hit 'apply.' Do these values align with your own? Is this the team you've been wanting to join? If your answer is a clear 'YES,' we're excited to get to know you better. 职位要求 在我们眼中，什么样的你，可以把这项工作做得漂亮？ 必备项 ·       本科以上学历优先。 ·       熟知工作内容，不断学习进取，自我完善，踊跃参加公司安排的培训项目。 ·       熟知计算机系统操作和应用软件。 ·       良好的口头和书面沟通能力。 ·       掌握有效的互动技能，具有团队精神。 ·       乐观而外向的个性。 ·       目标导向的性格，具有成长和学习的意愿。 简而言之，以上是我们的基本需求。 我们寻找的是：不止有能力，更是有个性的你。 能力可以培养，但个性不可复制，个性是真正让你独特的特质所在。如果这跟你的想法不谋而合，那我们非常期待可以与你聊聊。 1.     灵活应变的你：你不仅不畏惧改变，而且善于应变。我们的文化环境多元且多变，更好激发你的内在活力。 2.     敢于表达的你：你看重开放透明的沟通，敢于大胆说出自己的想法，也勇于接受意见，帮助整个团队在倾听和表达中，得到更好的成长。 3.     充满能量的你：你不仅一身技能，而且充满热情，就像是团队中的能量源泉。你感染和激发身边每一个人，一同追求突破和成就。 在你按下“申请”前，请先暂停一下。想一想，我们的价值观是否真的符合你的个人价值观？这是你心目中的理想团队吗？如果你的回答是一个明确的“是”，那太棒了！我们可以进一步深入，彼此更好地了解一下。让我们一起踏上这个惊喜不断的旅程吧！ Benefits For Every Member of Our Family: ·       Be welcomed for the stylish you, if you got accessories, hair dyes or tattoos! ·       Dine at our team dining hall and save on meals! ·       Enjoy COMPLIMENTARY room nights at all of our hotels b’cause, who doesn’t love to travel? ·       Enjoy an annual, paid Well-being Leave, a day for you to look after yourself, be healthy and be happy! ·       Benefit from comprehensive medical and dental benefits, along with annual medical check-ups. ·       Enjoy an appreciative & supportive culture that allows you to be your best self. Speak up & put your own ideas into actions. Think differently! 福利 对于我们的每一位成员，都可以： 欢迎展现你的时尚风格，无论是配饰、染发还是纹身，都欢迎！ 在我们丰富可口的员工餐厅用餐。 享受我们所有酒店的免费入住，因为谁不喜欢旅行呢？ 丰厚的带薪年假等福利假期，享受工作，更享受生活！ 全面的福利保障，专属于每个同事的商业保险 享受一个欣赏和支持的工作文化，让你展现自己。 勇于表达并将自己的想法付诸实践，鼓励创新思维！