1. To have a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety. 2. To supervise Room Attendant and inspect guest rooms and surround service areas. Paying attention to details by keeping the international standard of room cleanliness and product maintenance adhering to standard required by our hotel. 3. To check all the guest rooms, VIP in-house, VIP arrival and long staying guests. 1. 对饭店的规章制度、卫生、健康安全有明确的了解； 2. 管理客房服务员并检查客房及服务区域的卫生，注意从饭店的全局出发并根据要求建立国际化的卫生标准； 3. 检查所有客房，重要客人的房间以及重要客人的到达，以及常住客人的房间卫生；

1.Previous Food and Beverage working experience required. 2.Previous Point of Sale System experience required. 3.Computer literate in Microsoft Window applications required. 4.Ability to work cohesively as part of a team. Excellent communication and organizational skills.  5.Strong interpersonal and problem solving abilities. Highly responsible & reliable. 6.Ability to work well under pressure in a fast paced environment. 7.Ability to focus attention on guest needs, remaining calm and courteous at all times.   1.要求有餐饮领域的工作经验。 2.要求有使用销售点终端系统的经验。 3.要求能熟练操作计算机尤其是微软应用程序。 4.能够作为团队的一员协调工作，出色的沟通和组织能力。 5.出色的人际交往和问题处理能力，高度负责和可靠。 6.能够在节奏快、压力大的环境下出色地完成工作。 7.能够将注意力集中于宾客的需求，在任何时候始终保持冷静和礼貌。

Minimum 2 years’ experience as Assistant Manager in a fast paced, high quality and successful F&B operation. 至少2年在快节奏、高质量的餐饮部门工作经验。 Must possess outstanding guest services skills, professional presentation and sophisticated communication skills. 具备出色的客户服务技能、专业表达能力和沟通技巧。 Be able to communicate in Mandarin and English is must. 能用流利的普通话和英文进行交流。 Ability to work well under pressure in a fast paced environment. 能够在节奏快、压力大的环境下出色地完成工作。 Ability to work cohesively as part of a team. 能够作为团队的一员协调工作。 Ability to focus attention on guest needs, remaining calm and courteous at all times. 能够将注意力集中于宾客的需求，在任何时候始终保持冷静和礼貌。

Content/职位内容 · Develop hotel’s total social strategy, of which social media publishing is just one part, to support and achieve hotel’s overall business goals. Develop, measure and assist in executing social media activity, including assisting Director of Marketing Communications to put together creative strategies to grow fan base. Work with agency on tagging and monitoring social media performance using approved tools. Drive/evaluate business case documents put together by hotels for use on WeChat, Weibo, Yammer or other social media channel requests. 制定酒店社交媒体策略，以支持酒店总体商业目标的完成。制定，考量及支持社交媒体活动，包装支持市场传讯总监执行社交媒体活动，以吸引社交媒体粉丝。与合作代理商，通过获批的方式工具，检测酒店社交媒体表现。收集各社交媒体上的客人咨询及商业线索。 · Lead hotel’s Social CRM / Social Guest Service programs to improve guest satisfaction by increasing guest engagement, and decreasing response time, over social media. 知道酒店社交平台宾客管理及社交平台服务项目，以增加客人满意度，缩短酒店网络回复时间。 · Leverage AccorHotels Corporate online marketing resources, channels and platforms such as promotional AccorHotels.com / Fairmont.com banners and loyalty program emails to promote bookings. 增加雅高官网线上推广资源及渠道，如雅高官网、费尔蒙品牌网横幅及会员邮件推广等。 · Work with and manage agency for mini-site development projects as necessary/needed – for F&B, weddings, etc. 与合作代理公司共同开发针对餐饮、婚宴推广的mini网站项目。 Qualifiled/职位要求 · Must have an understanding of web analytics, ability and affinity toward data interpretation. 了解掌握网络分析，数据分析的相关专业知识。 · Develop and communicate digital and e-commerce performance to hotel leadership. 为酒店管理层提供电子商务业绩表现分析。 · Search engine marketing experience desired. 搜索引擎推广经验。 · Language requirements: Fluent in spoken and written Chinese and English. 流利的中英文书写与口语。

全面负责厨房的各项工作。为客人提供有效率以及专业的服务，在符合酒店标准的前提下保证向客人提供餐饮厨房的服务，令客人感到舒适满意。