工作职能 - 遵循部门财务预算。做好每月分析，优化完成任务和采取恰当的纠正措施。 - 积极参与预算的筹备，数据的编辑和开支报告的制作。 - 与酒水经理保持紧密联系，确保餐厅酒水成本与预算一致或更低。 - 根据每日部门需求安排相应的产品和人员。监督和协助餐饮总监控制劳动成本。 - 采取适当的激励措施，提高餐厅收益，控制成本。 - 及时有效地完成每月的库存核查。 - 负责年度的价格竞争调查表，分析及向高层管理做相应的介绍。 - 确保提供良好恰当的库存清单/器皿，银器，布草和营业用品。 - 关注财政收入和盈利，管理和控制所有费用。 - 日常的行政办公室和酒店的工作环境 工作要求 - 至少5年的星级酒店同岗位或者特色餐厅工作经验 - 英语对话流利，写作阅读熟练者优先 - 计算机word,excel熟练

Responsible for providing a full range of operational and administrative support to Director, Beverage + Food with great energy with positive professional attitude. 负责为总监提供全方位的运营和行政支持，给予饮食部极大的能量以及积极的专业态度。 In a professional and stylish manner ensure the smooth operation of beverage + food department and maximize the quality of W experience. 用专业和时尚的风格确保饮食部的运行平稳和好的W的体验质量。 Work with individual venue managers regarding food + beverage quality, service, cleanliness, merchandizing and promotions. 与各个餐厅经理一起共事有关餐饮的质量，服务，清洁，商品和促销活动。 Assist with beverage + food function management. 协助饮食部的运行管理。

To connect, differentiate and elevate the guest experience with extraordinary experience. To create an Insider Culture at the hotel - with guests, the team and the community. 以非凡的体验连接、区分和提升客人体验。在酒店与客人、团队和社区一起创造一种Insider文化。 To anticipate and uncover what will WOW the guest. To use networks, relationships and access to connect the newest, latest and coolest to the W brand and the W guest. 预测并发现什么会让客人大吃一惊。利用网络、社交和访问将潮流的人与W品牌和W客人联系起来。 To bring to life the W core value of ‘Insider’ for the W guest and allow W Hotels Worldwide to activate this key brand differentiator in a way that creates both valuable and memorable experiences for our guests, ultimately driving loyalty to the W brand and providing hotels a way to differentiate themselves in the ever-growing lifestyle hotel marketplace. 为W客人带来 “Insider” 的W核心价值，并允许W酒店全球化，激活品牌差异化，为我们的客人创造有价值且难忘的体验，最终提高对W品牌的忠诚度，并为酒店提供一种在不断增长的生活方式酒店市场中脱颖而出的方式。 To ensure that there is someone available at key times to focus entirely on providing guests insider tips and information on the city they are in as well as creating WOW moments that come to life during the guest’s experience at W. 确保在关键时刻有人可以完全专注于为客人提供有关他们所在城市的内幕提示和信息，并为客人在W的体验中创造令人惊叹的时刻。 To interact with guests personally, ensure a more enhanced guest experience and more frequent activation of the "Insider" core value, which in turn leads to greater congruency between W's promise of insider access and the actual delivery of the experience. 为了与客人进行个人互动，确保更增强的客人体验和更频繁地激活“Insider”核心价值，这反过来又使W对Insider的承诺与体验的实际交付更加一致。 To work closely and tirelessly with the marketing team to drive greater exposure for activations and to drive guest footfall into special events. To create and drive programming and content that is in line with the core messages of W hotels. To connect deeply with the movers and shakers in fashion, fuel, art and music within Shanghai and Greater China. 与营销团队密切合作，不知疲倦地提高活动曝光率，并吸引客人参加特别活动。创建和推动符合W酒店核心信息的节目和内容。与上海和大中华区的时尚、艺术和音乐界的风云人物建立深厚的联系。

To provide strong leadership and direction inthe ongoing efficient operation of the Concierge Desk, Welcome and DoorAmbassador Service as well as Airport Representative section. To pro-activelydrive and promote consistently high levels of friendly, unscripted, real and connected customerservice and recognitionthrough full implementation of all WHIDs. To foster apositive working environment by using solution-based approaches. 提供强有力的领导能力，对于礼宾服务台；迎宾；门童以及机场代表都能够有明确的管理方向。严格按照酒店服务流程来提供友好，真诚的待客服务。解决英才或客人所遇到的问题，培养积极的工作环境。

Active distribution of product information and creates awareness in the markets and business segments or responsibility与既有的客户和潜在的客户及合作伙伴保持密切的联系Identifies and handles sales leads effectively and efficiently高效认知和掌握销售线索Represents the hotel and participates in domestic and international sales activities代表酒店参加国际及国内的销售活动Creative contribution to product and sales development发挥创造力，为酒店的产品及部门做出应有的贡献Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标Monitors and reports on market and competition within own market segment在所负责的市场区域内，监视和报告市场及竞争者的情况Prepares and updates customer management reports and ensures all nece准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进

【岗位职责】 1. Assist the General Manager with the day-to-day operations and related activities. 协助总经理处理日常运营及相关事务。 2. Keep track of and manage the General Manager's meetings and appointments in his diary, and advise on changes when necessary. 密切关注并管理总经理的会议与日程安排，必要时及时提出建议并调整。 3. Follow up on the trace file for all important documents daily. 每日跟进所有重要文件的追踪记录。 4. Attend daily operations meetings and take notes when necessary. 参加每日运营会议，并在必要时做记录。 5. Assist with basic financial tasks. 协助处理基础财务工作。 6. Assist the General Manager with all applications and reimbursements. 协助总经理处理各类申请与报销事宜。 【岗位要求】 1. 本科以上学历。 Bachelor's degree or above. 2. 具备良好的中英文沟通及书写能力。 Excellent communication and writing skills in both Chinese and English. 3. 熟悉文书档案管理知识和保密制度。 Familiar with document & archive management knowledge and confidentiality protocols. 4. 熟悉文印知识和行文规范。能撰写本业务范围内的文稿，能完成工作任务。 Proficient in documentation knowledge and business writing standards. Capable of drafting documents within the scope of responsibilities and completing assigned tasks. 5. 熟练使用办公软件。 Skilled in using office software. 6. 具备基本财务知识，有财务工作经验优先。 Basic financial knowledge required; prior experience in finance is preferred.

Responsible formanaging daily operation inorder tomeet and exceed customer needs and business requirements; whilst ensuring adherence to service standards andoperating procedures. 负责管理每天的日常运作，以满足并超越客户和业务需求，并同时检视服务标准和经营程序。 Manage daily operations and supervise deliveryto ensureconsistently deliveryof qualitylifestyle experienceto our guests. 管理日常作业，监督服务流程，提供客人一致性高品质的享受及WOW般的体验。 Participate in the selection of Talent. 制定和建立与酒店目标一致的团队。

Responsible for managing daily operation in order to meet and exceed customer needs and business requirements; whilst ensuring adherence to service standards and operating procedures.负责管理每天的日常运作，以满足并超越客户和业务需求，并同时检视服务标准和经营程序。Manage daily operations and supervise delivery to ensure consistently delivery of quality lifestyle experience to our guests.管理日常作业，监督服务流程，提供客人一致性高品质的享受及WOW般的体验。Participate in the development, implementation and continual review of policies, procedures, practices and standards.参与制定、实施及审查政策、程序、做法及标准。Maintain high visibility during meal service and occupancy in order to ensure smooth running of operations, promote good public relations, take corrective actions and handle customers’ complaints to ensure their satisfaction.维持客户用餐期间高品质服务，并确保流程顺畅促进良好的公共关系，善用纠正措施和处理客诉并取得顾客满意度。Inspect all areas to ensure the food quality and service are according to standards and to ensure the physical facilities and equipment are well kept and that all health and safety regulations are adhered to, by verifying temperatures, observing presentation, tasting products and checking preparation methods to determine quality.检查所有区域以确保餐饮品质服务流程、以及厨房、餐厅及其用具皆均达水准规定及检查有无破损处，并以确认温度、检视食品摆饰、品尝食品的方式来确保品质已达到健康和安全标准。Train, develop, coach and manage the performance of direct and indirect reporting associates to ensure the efficient running of the bar in order to maximize associate satisfaction, productivity, guest satisfaction and consequently profitability.训练、培养、及指导直接与间接部署以确保部门运作效率、员工及客户的满意度、生产率以及高获利。Forecast covers and revenues, while controlling payroll and other relevant costs, minimizing loss and misuse in order to achieve and exceed the budgeted profitability.管控工资和其他相关费用同时估计来客数及收益，降低损失与滥用，以达并超越预估的盈利收入。

【工作内容】 - 负责公司日常收银系统、现金收支、银行结算及票据管理； - 完成各类财务凭证的录入与核对，确保账实相符； - 每日进行库存盘点、现金及收银系统盘点，定期与银行对账，确保资金安全； - 协助完成税务申报、发票管理等相关财务工作。 【任职要求】 - 大专及以上学历，会计、财务相关专业优先； - 具备3年以上出纳或相关工作经验，熟悉财务软件操作； - 具备良好的职业操守和责任心，工作细致严谨； - 熟悉国家财经法规及税务政策，具备基本的财务分析能力； - 有餐饮行业从业者优先。

Responsible forassisting Manager and Assistant Manager inthe supervision of restaurant daily operations in orderto meet andexceed customer needs andbusiness requirements, while ensuring adherence toservice standards and operating procedures. 负责协助经理及副经理监督餐厅日常作息， 以满足并超越客户及业务需求，并同时确保标准的服务流程。 Supervise and inspect restaurantopening and close duties. 监督、检查餐厅开放和关闭工作。 Provide coachingand conducttraining for all reportingTalent to ensure that service standardsare followed. 训练新人、辅导培训以确保高水准的服务品质。 Take ordersfor and serve all food and beverage requestsusing suggestiveselling techniques. 提供高品质的餐饮服务，有效运用建议销售促进收益。 Demonstration Whatever/Whenever attitudewhen respondingto guest request. 以顾客至上的宗旨服务。

【岗位职责】 １、传菜员在传菜领班的直接指挥下，开展工作，完成传递菜肴的服务工作，对领班的安排工作必须遵循先服从后讨论的原则。 2、按照规格水准，做好开餐前的准备工作。 3、确保所有转菜所用的餐具、器皿的清洁、卫生、明亮、无缺口。 4、在工作中保持高度全员促销意识，抓住机会向宾客推荐本酒店的各项服务及各种优惠政策，提高宾客在本酒店的消费欲望。当宾客要求的服务项目无法满足时，及时向宾客推荐补偿性服务项目。 5、在工作中发现酒店有不完善制度或须改进的服务，必须遵循反馈直到问题解决为止。 【岗位要求】 1、xx以上学历或同等学历。 2、热爱本职，有较强的事业心和责任感，工作认真负责。 3、掌握一定的菜肴、食品、酒水、烹饪等方面的知识。 4、具有熟练的服务技能和技巧。 5、身体健康、仪表端庄。

岗位职责: 1．统筹管理餐厅运营，确保服务质量； 2．监督餐厅卫生，确保环境清洁； 3.．监督和提升服务团队的服务水平，保证顾客满意 度； 4．维持餐厅日常运作，确保客户满意度。 5处理顾客投诉，确保问题及时有效解决。 任职要求： 1．具备餐饮服务行业管理经验； 2．强烈的服务意识，优秀的团队管理技巧； 3．能够高效解决客户投诉和问题； 4．具备良好的组织和领导能力； 5．能够承受工作压力，具备较强的责任心和执行力。

责任概要:采购酒店需要的所有食品、酒水、工程工具、设备及普通物品。确保所有采购物品符合万豪标准，本地卫生法规、商品规格以及符合部门经理的要求。不会为了降低成本采取牺牲质量的方式。工作任务：1.收集各部门提交的每日厨房申购单及采购申请单。2.积极进行市场调查，获得具有竞争性的报价且该报价能以最适合的价格满足酒店送货日期，质量和数量方面的要求。采购至少需要3个供应商的报价。3.从各家供应商处获得的价格是可比的和不存在偏见的。4.电话联系或拜访供应商，与现有的或潜在的供应商商谈新产品的供应，折扣，促销优惠等。5. 保存价格变动记录，通过定期更新采购部记录通知各部门有关的变动。6. 确保所有供应物品及时到货并跟进未解决的订单和未送达的物品。7. 在必要时出差到其他城市采购所需商品。8. 根据酒店政策和程序，使用采购备用金支付现金采购物品。9. 与仓库保管员配合了解当前的存货是否足够，采购所需时间和其他条件确认是否有必要再下订单。10.尽可能多地保管和按序排列所有设备和物品的报价、目录、相片和样品。11.与财务总监协商确定与供应商的信用额度。12.对采购进行控制，确保其购入量与使用量相适宜，并能以市场最适合价购入质量和形式令人满意的物品。13.出面解决关于采购方面的问题如：未送货、迟送货，质量次、服务差以及价格方面的变动情况等。14. 熟悉所有海外采购物品的进口程序，所需文件和海关的要求。15. (其他)a. 适应行业,公司,或者酒店对于部门职责变动的要求。b. 提供有礼的，专业的服务以及保持公司同事之间的友好关系。c. 充分了解酒店人事手册内容和遵守其中的要求。d. 充分了解酒店关于防火，安全以及卫生方面的相关政策。e. 执行上级领导分派的其他工作。18. 遵守公司所有政策和流程。

1.学历要求：大专及以上；专业要求：计算机科学、信息管理或相关专业；年龄要求：45岁及以下；资历及相关要求：具备3年及以上酒店IT工作经验，或5年以上IT运维管理经验，熟悉 Opera PMS 系统者优先考虑。 2. 系统全面运维：全面负责酒店所有计算机硬件、软件及网络系统的日常运行、维护、安装与升级，确保系统稳定高效。 3. 安全与合规管理：严格执行集团数据安全标准，管理用户权限、密码与敏感信息；制定并测试系统应急预案，确保业务连续性；负责机房物理安全与环境控制。 4. 技术规划与支持：持续跟进并引入集团批准的新技术和系统，提升运营效率；作为技术顾问，向各部门通知系统变更、提供支持并协调相关培训。 5. 供应商管理与报告：负责与外部供应商接洽；定期更新硬件清单，编制并分发系统运行、故障及维护报告，完成管理层交办的其他工作。

Serve guest needsby providing exceptional knowledge of beverage menu items as well as beinginformed of all services provided in the hotel. 通过提供酒水菜单项的特殊知识，以及了解酒店提供的所有服务来满足客人的需要。 Responsible for serving food and beverage to our guests in their assigned section. 负责为客人提供食品和饮料。

Project aprofessional, confident, efficient and reassuring image to hotel guest,visitors and staff alike. 为酒店的客人，访客和员工提供一个专业，自信，高效和可靠的形象。 Loss Prevention guard on duty is toobserve incoming and outgoing personnel, staffs, employees of the hotel andvendors, contractors and visitors on their hand luggage and bags. 值班防损人员应观察进出的工作人员，酒店员工，供应商，承包商和访客的手提行李和包裹。 Maintain athorough and up-to-date knowledge of Loss Prevention, Safety and FirePrevention as directed by the Loss Prevention Manager. 根据防损经理的指示，保持对安全和防火知识的全面和及时的了解。 To check periodically on generalappearance and turn-out of whole building during hours of duty. 定期检查整个建筑物的整体外观和周围情况。 Undertakepatrols and post duties as directed under supervision. 根据指示进行巡逻和执行岗位职责。 The Security Guard should at all time to maintain the utmost discipline and the high quality standard of safety towards the Hotel Guests, property and employees. 对于酒店的住客，财产以及员工，保安员应该始终保持高的纪律性以及高质量的安全标准

工资面议 岗位职责 1. 督促建立健全会计核算制度，检查会计制度的执行情况，对会计核算工作的质量进行监督。 2. 督促建立健全财务管理制度，完善财务监督机制，执行国家财经法律、法规、制度及遵守财经纪律情况，对财务活动的合法性进行监督。 3. 审核拟订的年度财务预、决算方案，资金使用和调度计划，筹资、融资和投资计划，利润分配或弥补亏损方案 4. 审核财务报告，评价和报告其经营管理业绩。与业主代表一起，共同对财务报表和报告的质量负责。 岗位要求 1. 财务管理、会计、金融相关专业，大专及以上学历； 2. 具有2年以上财务负责人工作经验； 3. 通晓财务、会计、金融、税务知识、掌握法律相关知识，具备基本计算机应用知识。 4. 熟练运用会计电算化，熟练使用相关财务软件。 5. 具有一定的外部关系协调和统筹管理能力。 6. 良好的团队领导力、协作能力，优秀的沟通、分析能力，对企业忠诚度高。

职位名称：前厅服务专员 工作地点：深圳（具体门店地址面试后告知） 餐厅定位：人均消费1500元以上，专注传统江户前寿司/怀石料理，提供Omakase体验 岗位职责： 1. 为宾客提供专业、细腻、日式礼仪周全的全程用餐服务，包括迎宾、引座、菜品介绍、酒水推荐等。 2. 深度掌握每日菜品内容，能够清晰讲解食材来源、料理手法及食用方式。 3. 协助寿司师傅/料理长传递菜品，确保出餐动线流畅、节奏恰当。 4. 管理预定系统，熟练处理客户预约、特殊需求及客情记录。 5. 维护前厅环境、餐具及设施的高标准状态，参与每日开业前准备与闭店整理。 6. 主动观察宾客需求，营造沉浸式日式用餐体验，提升客户满意度与复访率。 任职要求： 1. 年龄22-35岁，形象端正，气质沉稳，身高女性160cm以上、男性170cm以上。 2. 具备1年以上高端日料/ Fine Dining 餐厅服务经验，熟悉日式服务流程与礼仪。 3. 对日式饮食文化有浓厚兴趣，了解常见鱼生、清酒、茶道相关知识者优先。 4. 具备优秀沟通表达能力和情绪管理能力，能用英语/日语简单交流者优先。 5. 注重细节，具备极强的服务意识与团队协作精神，能适应高强度工作节奏。 6. 具备基础的餐饮系统操作能力，熟练使用Office办公软件。 --- 我们提供： 1. 行业竞争力的薪酬体系 + 业绩奖金 + 丰厚小费共享。 2. 系统化的日料专业知识与服务礼仪培训。 3. 优雅静谧的工作环境，与顶尖食材及料理团队共事的机会。 4. 完善的晋升通道（服务专员 → 高级侍酒师/领班 → 前厅经理）。 5. 法定节假日、带薪年假、定期团建、员工专属餐饮福利。

【岗位职责】 1、日常负责红炉餐厅火锅的出品，包括食材采购、成本控制、菜品研发及出品质量把控； 2、制定并执行火锅菜品标准化操作流程，确保食品安全与卫生符合酒店标准； 3、合理安排厨房人员工作，监督下属操作规范，定期组织技能培训； 4、根据季节变化和市场需求，定期更新火锅菜单及特色菜品； 5、管理厨房设备维护保养，控制食材损耗，优化库存管理； 6、配合餐饮部门完成VIP接待及特殊活动的火锅宴席设计； 7、服从上级领导的工作安排。 【岗位要求】 1、具有2年以上火锅厨房工作经验，有国际星级酒店工作者优先考虑； 2、精通川渝火锅底料炒制及各类火锅菜品制作工艺； 4、具备较强的成本管控意识和团队管理能力； 5、能适应早晚班工作制，节假日高峰期需在岗值守； 6、持有健康证及相关厨师资格证书者优先。

公园绿化养护，主要负责拔草，种苗，清理树枝搬运，翻地种草皮等公园花卉播种工作。 包括帮忙水面水草打捞，道路落叶清扫，擦拭标牌等工作。 任职要求： 1.工作认真负责，具有团队合作精神 2.会游泳 3.对普通植物的名称及生长习性有一定了解 4.具备相关工作经验或接受过专业培训者优先考虑

【工作内容】 1、 负责公共区域的清洁与维护，保持环境整洁卫生； 2、定期进行消毒、清扫及垃圾清理工作； 3、 配合其他工作人员完成日常保洁任务； 4、及时反馈设施设备使用情况，确保正常使用。 【任职要求】 1、 年龄45岁以上，身体健康，能吃苦耐劳； 2、 具备基本的卫生清洁知识，有相关工作经验者优先； 3、 工作认真负责，具备良好的服务意识和团队协作精神； 4、 能适应户外工作环境，服从工作安排； 上班时间，按照排班，做五休二

*此岗位为员工餐厅厨房帮工【岗位职责】1、热爱卫生清洁工作，工作勤勤恳恳，任劳任怨。坚持卫生工作经常化，制度化，创造整洁美观的卫生环境。2、负责员工餐厅清洁、食品粗加工和餐具洗涤工作，保证卫生区域整洁干净。3、及时补充米饭、馒头、菜汤等饭菜。4、服从厨师长调动，维护好厨房器具。5、经常巡视，发现脏物及时清理，保证餐桌地面干净。餐后按卫生要求清理卫生。【岗位要求】1、具备相应的从业经验1年。2、服从领导安排的其他任务。

【岗位职责】 1、负责厨房砧板岗位的日常操作，包括食材的切配、腌制、初加工等工作 2、根据菜品标准准确完成各类食材的切割、分装及保鲜储存 3、协助厨师长进行厨房备货工作，确保食材供应及时充足 4、维护砧板区域卫生，严格执行食品安全操作规范 5、合理控制食材损耗，做好成本管控 6、参与新菜品的研发和试制工作 7、完成上级交办的其他厨房相关工作 【岗位要求】 1、具备基本的刀工技能，熟悉各类食材的切配方法 2、了解厨房卫生及食品安全相关规范 3、能适应早晚班工作制，具备团队合作精神 4、工作细致认真，有责任心，能承受一定工作压力 5、有酒店厨房工作经验者优先考虑 6、身体健康，持有有效的健康证明

Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.COREWORK ACTIVITIESManaging Sales Activities· Manages the development of a strategic account plan for the demand generators in the market.· Manages the property's reactive and proactive sales efforts. · Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications. · Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.· Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.· Research competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.· Attends sales strategy meetings to provide input on weekly and overall sales strategy.· Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share.· Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office.· Serves as the sales contact forth General Manager, property leadership team, Group Sales and Area Sales leaders.· Serves as the sales contact for customers; serves as the customer advocate.· Serves as hotel authority on sales processes and sales contracts.· Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate.· Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business.· Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy.· Supports the General Manager by coordinating crisis communications.· Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.· Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). · Participates in and practices daily service basics of the brand.· Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service.· Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriates take holders. · Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International.· Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.· Interfaces with regional marketing communications for regional and national promotions pull through.· Performs other duties, as assigned, to meet business needs.Building Successful Relationships· Develops strong partnerships with local organizations to further increase brand/product awareness.· Develops and manages internal keys take holder relationships.· Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events.· Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.· Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.· Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.Leadership· Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue.· Develops sales goals and strategies and verifies alignment with the brand business strategy.· Executes the sales strategy in order to meet individual booking goals for both self and staff.· Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance.· Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.· Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements.· Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market.· Creates effective structures, processes, jobs and performance management systems are in place. · Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.· Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. · Maintains an active list of the competition’s best salespeople and executes a recruitment and acquisition plan with HR.· Supports tools and training resources to educate sales associates on winning catering solutions. · Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans.· Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates.· Transfers functional knowledge and develops group sales skills of other discipline managers.· Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.· Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. · Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives.MANAGEMENT COMPETENCIESLeadership· Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. · Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.· Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.· Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.Managing Execution· Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.· Driving for Results - Focuses and guides others in accomplishing work objectives.· Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.Building Relationships· Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.· Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.· Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.Generating Talent and Organizational Capability· Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.· Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.Learning and Applying Professional Expertise· Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.· Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.· Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.· Devising Sales Strategies and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales strategies that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.· Sales Disposition - Energetic, proactive, takes calculated risks, and perseveres to attain goals.· Sales Opportunity Analysis - Ability to understand and utilize economic, financial, industry, and organizational data; accurately diagnosing customer needs and issues that can inform sales strategies. · Revenue Management - Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).· Management of Financial Resources-Ability to analyze Profit and Loss (P&L) statements, develop operating budgets and revenue goals, forecasting, and capital expenditure planning; determining how money will be spent to get the work done, and accounting for these expenditures.·Basic Competencies - Fundamental competencies required for accomplishing basic work activities.· Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).· Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.· Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.· Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.· Writing - Communicates effectively in writing as appropriate for the needs of the audience.Adhereto all company policies and procedures.CANDIDATE PROFILE Education and ExperienceRequired:· 2-yeardegree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years' experience in the sales and marketing or related professional area.· 4-year bachelor's degree in business administration, Marketing, Hotel and Restaurant Management, or related major; 2 years' experience in the sales and marketing or related professional area.Preferred:· 4 year college degree.· Demonstrated skills in supervising a team.· Lodging sales experience.Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.