【岗位职责】 1、根据营业情况，对服务员进行工作任务分配，确保提供优质服务。 2、及时向经理和厨师长反馈客人对食品，服务方面的信息、了解客情，亲自为重要客人服务。 3、妥善处理餐厅里发生的问题和客人的意见，并及时向经理汇报。 4、定期检查，清点餐厅的设备、餐具、布草等物品，并将结果汇报给经理。 5、督促服务员做好餐厅安全和清洁卫生工作，保证达到饭店规定的标准。 【岗位要求】 1、中专及以上学历，有同岗位工作经验3年以上 2、有一定的全国各地方菜肴、食品、酒水等方面的知识。 3、有一定的组织和管理能力，具有熟练的中餐服务技能。 4、热爱本职工作，工作勤勤恳恳，认真负责。 5、身体健康，仪表端庄。

1. 此岗位限女性！负责餐饮门店的销售工作，维护老客户，做好客情工作，工资底薪加奖金的形式 2. 负责客户订餐预定，定期回访，了解需求并提供解决方案，提升客户满意度和忠诚度。 3. 团队管理与培训，领导和管理销售团队，激发团队积极性，确保销售目标的达成。提供销售技巧和产品知识培训，提升团队整体能力。 5. 市场调研与分析收集市场信息和客户反馈，分析市场趋势和竞争对手动态。为公司决策提供数据支持和建议，优化产品和服务。 6. 客户服务与协调处理客户投诉和问题，确保客户满意度。协调公司内部资源，保障客户需求的高效处理。 7. 形象气质佳，能独立接待客户，善于沟通交流

岗位职责 1、负责为美容院沙龙客人提供专业的美容服务。 2、讲究职业道德，做到文明服务，保持美容的高水准服务，维护公司声誉。 3、定期建立贵宾及常客档案，了解他(她)们的爱好、要求及皮肤的特性，以便更好地提供服务。 4、负责保管美容及按摩工具，对工具、美容用品的采购提出建议。 5、参加美容院晨会，完成每天工作流程报表与每月总结报表。 6、完成店长安排的其他工作。 岗位要求 1、皮肤好，仪表大方，熟悉美容产品和手法， 2、持有美容师证书者、有美容院工作经验者优先。 3、良好的语言表达能力，善于沟通，服务意识强，工作耐心细致。 4、吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德。 5、性格开朗乐观，积极向上，团队协作能力强。

Role Overview: The Director of Operations has a pivotal leadership role within the hotel. The role oversees and directs all aspects of the hotel operational departments which includes, Front office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, Health & Leisure and other relevant operating departments. The Director of Operations ensures these departments are well run by focusing on maximizing revenues and profits, optimizing operational efficiency, ensuring excellent service standards, and cultivating a high－performing team. The individual must possess strategic thinking, exceptional leadership skills, sharp business acumen, and the ability to adapt to the dynamic hospitality environment. Key Responsibilities:Strategic Planning & Execution:• Develops and implements strategic operational plans to achieve hotel financial goals, including labor optimization, inventory management, and operational cost control, while ensuring customer service and driving progress towards key performance indicators （KPIs） like GOP, RevPAR, Customer Promise and Talent and Purpose etc.• Evaluates competitor strategies and market dynamics to identify opportunities for differentiation, working with commercial teams to develop pricing and marketing initiatives that enhance the guest experience and drive operational efficiency. • Evaluate and optimize operational processes to maximize efficiency and profitability （include proposing and implementing an approved CAPEX budget）.• Oversee the preparation of accurate financial reports and analyze key performance indicators to forecast operational needs, develop departmental budgets, and track performance against operational targets.• Reviews of monthly operational reports and financial statements to determine hotel performance, join the monthly P&L and owner meeting ensure action plans in place. • Based on the hotel’s operational needs, certain duties may need to be handled when GM is absent.Guest Experience:• Lead and inspire operations team to consistently exceed guest expectations and deliver exceptional service.• Implement and monitor service standards across all operations departments.• Ensure full compliance with hotel operations with Hilton’s fire safety and food safety standards.• Ensure the continuous maintenance and regular updating of the hotel’s operational equipment and assets align with the Hilton brand standards.• Analyze guest feedback and identify opportunities for improvement.Leadership & Team Development:• Provides effective leadership and direction to the operations management team, leading operations to effectively manage occupancy & rate, wages, and controllable expenses.• Develop and mentor team members, fostering a culture of continuous improvement and professional growth.• Build a high－performing team through effective communication, collaboration, and conflict resolution.• Implement Hilton standards and ensure compliance with company policies and procedures.Problem Solving & Decision Making:• Analyze complex operations issues and make informed decisions to resolve problems and drive operational excellence.• Demonstrate critical thinking and adaptability in ambiguous or challenging situations.• Take ownership of difficult situations and implement effective solutions.• Collaborate with the General Manager and other leadership teams to address key property issues.• Draw on relationships with owners, department heads and external partners, to make wise decisions regarding operational activity and strategic goals.Continuous Improvement & Innovation:• Stay informed about industry trends, best practices, and emerging technologies.• Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.• Continuously evaluate the effectiveness of operations strategies and adjust as needed to achieve business goals.• Actively engage in Travel with Purpose program.任职资格：• Bachelor’s degree and above are preferred. • Passion for the hospitality industry, and Customer－centric mindset, Experience in F&B or Rooms Management is preferred.• Experienced in hotel operations management, or seasoned in commercial management with strong operations sense is welcome, preferably in a similar size and type of property.• Advance operations management capability, including exceptional customer service skills, commercial acumen and leadership management.• Proficiency in Microsoft Office Suite and hotel management systems.• Fluent in written and spoken English.

Role Overview: The Director of Operations has a pivotal leadership role within the hotel. The role oversees and directs all aspects of the hotel operational departments which includes, Front office, Food & Beverage, Kitchen, Housekeeping, Engineering, Security, Health & Leisure and other relevant operating departments. The Director of Operations ensures these departments are well run by focusing on maximizing revenues and profits, optimizing operational efficiency, ensuring excellent service standards, and cultivating a high－performing team. The individual must possess strategic thinking, exceptional leadership skills, sharp business acumen, and the ability to adapt to the dynamic hospitality environment. Key Responsibilities:Strategic Planning & Execution:• Develops and implements strategic operational plans to achieve hotel financial goals, including labor optimization, inventory management, and operational cost control, while ensuring customer service and driving progress towards key performance indicators （KPIs） like GOP, RevPAR, Customer Promise and Talent and Purpose etc.• Evaluates competitor strategies and market dynamics to identify opportunities for differentiation, working with commercial teams to develop pricing and marketing initiatives that enhance the guest experience and drive operational efficiency. • Evaluate and optimize operational processes to maximize efficiency and profitability （include proposing and implementing an approved CAPEX budget）.• Oversee the preparation of accurate financial reports and analyze key performance indicators to forecast operational needs, develop departmental budgets, and track performance against operational targets.• Reviews of monthly operational reports and financial statements to determine hotel performance, join the monthly P&L and owner meeting ensure action plans in place. • Based on the hotel’s operational needs, certain duties may need to be handled when GM is absent.Guest Experience:• Lead and inspire operations team to consistently exceed guest expectations and deliver exceptional service.• Implement and monitor service standards across all operations departments.• Ensure full compliance with hotel operations with Hilton’s fire safety and food safety standards.• Ensure the continuous maintenance and regular updating of the hotel’s operational equipment and assets align with the Hilton brand standards.• Analyze guest feedback and identify opportunities for improvement.Leadership & Team Development:• Provides effective leadership and direction to the operations management team, leading operations to effectively manage occupancy & rate, wages, and controllable expenses.• Develop and mentor team members, fostering a culture of continuous improvement and professional growth.• Build a high－performing team through effective communication, collaboration, and conflict resolution.• Implement Hilton standards and ensure compliance with company policies and procedures.Problem Solving & Decision Making:• Analyze complex operations issues and make informed decisions to resolve problems and drive operational excellence.• Demonstrate critical thinking and adaptability in ambiguous or challenging situations.• Take ownership of difficult situations and implement effective solutions.• Collaborate with the General Manager and other leadership teams to address key property issues.• Draw on relationships with owners, department heads and external partners, to make wise decisions regarding operational activity and strategic goals.Continuous Improvement & Innovation:• Stay informed about industry trends, best practices, and emerging technologies.• Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.• Continuously evaluate the effectiveness of operations strategies and adjust as needed to achieve business goals.• Actively engage in Travel with Purpose program.任职资格：• Bachelor’s degree and above are preferred. • Passion for the hospitality industry, and Customer－centric mindset, Experience in F&B or Rooms Management is preferred.• Experienced in hotel operations management, or seasoned in commercial management with strong operations sense is welcome, preferably in a similar size and type of property.• Advance operations management capability, including exceptional customer service skills, commercial acumen and leadership management.• Proficiency in Microsoft Office Suite and hotel management systems.• Fluent in written and spoken English.

Role Overview: As a catalyst for organizational excellence, the Director of Human Resources is accountable for developing a best－in－class workforce, cultivating an inclusive "Great Place to Work for All" culture. Acting as the strategic HR advisor to Hotel Executive Leadership, this role ensures all talent strategies, including but not limited to leadership development, talent acquisition, total rewards, performance management, team member relations, and compliance, effectively support business goals while strengthening both employer brand and team member experiences.Key Responsibilities:HR Strategy and Talent Development:• Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance. • Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success. • Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.• Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.• Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality. • Create regional synergies to elevate Hilton‘s brand visibility.• Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.• Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities• Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:• Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.• Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene.• Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.• Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.• Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.• Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.• Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.• Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:• Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.• Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.• Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.• Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.• Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation.Total Rewards （Compensation & Benefits） Management:• Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction. • Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:• Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues. • Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards. • Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous:• Strongly inclined to adhere to rules and set standards of behavior.• Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.• Carry out any other reasonable duties and responsibilities as assigned.• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.任职资格：• Bachelor’s degree and above.• Minimum 2 years of experience in a similar position with an international brand hotel.• Fluent in written and spoken English.• In－depth knowledge of local labor laws• Strategic planning ability• A collaborative and open－minded leadership style• Comprehensive knowledge of HR modules and department operations.• Able to coach and develop others.• Proficient in essential business and financial fundamentals• Excellent communication and interpersonal skills.• Strong organizational and multitasking abilities.• High level of emotional intelligence （EQ）.• Technology Proficiency and Strong analytical skills• Empathy and a customer service－oriented mindset.

Role Overview: The Commercial Director is a strategic leadership role accountable for maximizing the hotel’s revenue generation and profitability. This role requires establishing and maintaining strong collaborative relationships with hotel senior leadership team, regional commercial team and Revenue Management Consolidated Center （RMCC）. In conjunction with the General Manager, the Commercial Director plays a pivotal role in shaping strategic direction, achieving overall business goals, and upholding the brand’s integrity, standards, and image within the marketplace.The role will demonstrate a profound understanding of the hospitality industry, market trends, and competitive dynamics, and will lead a high－performing team of professionals in Sales, Events Sales, Revenue Management, Reservations, and Marketing Communications to achieve exceptional results and exceed customer expectations.Key Responsibilities:Strategic Planning & Execution:• Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets.• Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.• Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.• Set pricing strategies and sales targets to optimize revenue generation.• Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed• Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packagesBusiness Acumen:• Develop and implement sales strategies to Optimize occupancy and rate across all market segments.• Identify and pursue new business opportunities and build relationships with key clients and industry partners.• Analyze market data and trends to optimize revenue management strategies and pricing decisions.• Monitor and report on sales performance against targets and develop action plans to address any gaps.Communication & Collaboration:• Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.• Collaborate efficiently with Revenue Management Consolidated Center （RMCC） to create high value for hotel performance.• Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.• Represent the hotel at industry events and conferences to promote the brand and build awareness.• Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives.Leadership & Team Management:• Build, manage, motivate, and empower a high－performing team to achieve business objectives.• Provide clear direction, set expectations, and delegate responsibilities effectively.• Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.• Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.• Ensure compliance with company policies and procedures.Continuous Improvement & Innovation:• Stay informed about industry trends, best practices, and emerging technologies.• Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.• Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals.任职资格：• Bachelor’s degree and above. • Passion for the hospitality industry, and Customer－centric mindset.• A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director.• Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.• Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.• Fluent in written and spoken English

Role Overview: The Commercial Director is a strategic leadership role accountable for maximizing the hotel’s revenue generation and profitability. This role requires establishing and maintaining strong collaborative relationships with hotel senior leadership team, regional commercial team and Revenue Management Consolidated Center （RMCC）. In conjunction with the General Manager, the Commercial Director plays a pivotal role in shaping strategic direction, achieving overall business goals, and upholding the brand’s integrity, standards, and image within the marketplace.The role will demonstrate a profound understanding of the hospitality industry, market trends, and competitive dynamics, and will lead a high－performing team of professionals in Sales, Events Sales, Revenue Management, Reservations, and Marketing Communications to achieve exceptional results and exceed customer expectations.Key Responsibilities:Strategic Planning & Execution:• Develop and implement short and long－term strategic plans to achieve the hotel’s revenue and profitability targets.• Identify and seize business opportunities by conducting market research, analyzing trends, and monitoring competitor activity.• Develop and execute marketing strategies and promotional campaigns to maximize brand awareness and market share.• Set pricing strategies and sales targets to optimize revenue generation.• Monitor and evaluate the effectiveness of marketing initiatives and adjust strategies as needed• Actively use Hilton’s sales tools and resources to deepen the understanding of customer patterns and assist in developing relevant products and packagesBusiness Acumen:• Develop and implement sales strategies to Optimize occupancy and rate across all market segments.• Identify and pursue new business opportunities and build relationships with key clients and industry partners.• Analyze market data and trends to optimize revenue management strategies and pricing decisions.• Monitor and report on sales performance against targets and develop action plans to address any gaps.Communication & Collaboration:• Foster effective communication and collaboration across all departments to ensure a seamless guest experience and maximize sales opportunities.• Collaborate efficiently with Revenue Management Consolidated Center （RMCC） to create high value for hotel performance.• Build strong relationships with internal stakeholders and external partners to support the hotel’s business objectives.• Represent the hotel at industry events and conferences to promote the brand and build awareness.• Communicate effectively with senior management and provide regular reports on business performance and strategic initiatives.Leadership & Team Management:• Build, manage, motivate, and empower a high－performing team to achieve business objectives.• Provide clear direction, set expectations, and delegate responsibilities effectively.• Foster a collaborative and inclusive work environment that encourages innovation and continuous improvement.• Conduct performance evaluations, provide constructive feedback, and support the professional development of team members.• Ensure compliance with company policies and procedures.Continuous Improvement & Innovation:• Stay informed about industry trends, best practices, and emerging technologies.• Identify opportunities for process improvement and implement innovative solutions to drive efficiency and enhance the guest experience.• Continuously evaluate the effectiveness of marketing and sales strategies and adjust as needed to achieve business goals.任职资格：• Bachelor’s degree and above. • Passion for the hospitality industry, and Customer－centric mindset.• A minimum of 5－8 years of experience in commercials, with at least 2－3 years in the commercial leadership role such as Commercial Manager or Commercial Director.• Experience with relevant systems and technologies, this includes of Delphi system, revenue management systems, CRM software, booking engines, and other relevant tools.• Advance business capability, include strategic thinking and planning, business acumen, Leadership management, influence and communication skill, Adaptability and resilience.• Fluent in written and spoken English

Role Overview: The Director of Finance is an integral member of the hotel’s leadership team including General Manager, Director of Operations, Commercial Director, and Director of Human Resources. The role is responsible for all accounting and financial requirements for the Hotel in an environment of tight control. Providing financial support, advice and expertise to the General Manager and Hotel Team, with the aim of maximizing value. To develop the quality of the finance function within the Hotel. Key Responsibilities:1. Financial Accounting & Control：Best practice financial accounting processes in a robust control environment• Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.• Where applicable the above must include the accounts for Hilton’s branch or subsidiary.• Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliations performed of all accounts.• Ensure compliance with the management agreement with Hilton, and any Owner / Lease agreement.• Maintain a focused system of internal controls, which will provide effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy.• Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel.• Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place.• Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations （bars, clubs, casinos etc.）. Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel.• Liaise and co－operate with both Internal and External Audit. Ensure that an effective programmed of in－hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self－audits as required.• Develop best practice financial accounting and control procedures. Financial reporting and control to be areas of continuous review and development with the aim of maximizing both impact and efficiency. 2. Management Reporting：Focused, innovative and balanced reporting that stimulates management action• Develop high quality management information and performance measurement that is timely, accurate. Reporting should be thought provoking and action oriented.• Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outwards and forwards.• Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, Pro－plan system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. 3. Business Support：Provision of the highest standards of financial and commercial support to the Business • Support and advice on financial matters to the General Manager and to the hotel team, including the interpretation of financial data.• Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals.• Provide financial skills to support business development initiatives.4. Information Technology & Systems：Optimize the use of I.T. within the finance department to improve efficiency and information• With Project Managers, support the implementation of financial and related systems in the hotel.• With the ISM ensure proper use and maintenance of financial systems, including adequate security and back－up procedures.• Acts as the guardian of the integrity of data flowing into the accounting system. Ensures that control process is sound in systems that interface directly or indirectly with the accounting system. Works with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors.• Continually develops the usage of financial systems to ensure the highest levels of management reporting, processing and staffing efficiency and thereby return on investment.5. Investment Optimizing returns on capital investment• Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns for the projects.• Prepare the annual capital plan and direct implementation of this plan, ensuring funding and necessary buying （e.g. Owners） are in place so that the note can be kept at the highest possible standard.• Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure.• Perform post investment audit on major capital investments. Communicates results of post investment reviews within the management team and ensures actions are taken to learn from such results and maximize returns.• Ensure compliance with HI capital policy. Maintain proper control and recording of project spending.6. Looking Ahead：Operating against meaningful strategic plans and budgets with accurate forecasting• Take a support role to the General Manager in hotel strategic planning. Emphasis on Master－Planning and “thinking outside the box” to identify value opportunities.• Manage the formulation, review and approval process for budgeting within the hotel.• Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation.• Provides alerts to senior management and to the Area/Regional office via regular forecasts, outlook reports or via ad hoc reporting concerning positive or negative trends in the business. Works with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. AVOIDS SURPRISES.7. Investment in People: Ensuring the best person in each job, in an environment of continuous development• Recruit and retain the best people for the job. Make good use of succession planning to develop and replace individuals effectively. Establish and maintain good employee relations within the Finance Department. • Aim to maximize efficiency in the accounting department. We should aim for optimum staffing levels by joining and leveraging Nanjing FSSC. Recognize that a highly organized Accounts Office is often a sign of effective management.• Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. Lead and motivate the team to high levels of performance.• Ensure you manage specific measurable objectives. Give regular feedback including appraisals.• Both the Director of Finance and Assistant Financial Controller should have a personal development plan.• Provide training to enhance the financial skills of the Management Team as a whole. Utilize tools such as Hilton University & Hilton LEXUE. 8. Cash & Working Capital： Optimize cash position in an environment of tight control• Minimize the level of working capital, with particular emphasis on the management of debtors, and receivables.• Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements.• Ensure full reconciliation of all bank accounts on a weekly basis. The highest standards of control must be always maintained over all cash and bank balances.• The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group policy and following best practice principles – once established the Commercial Director applies such policies and controls.• It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not.• The Director of Finance must review all accounts receivable with the Commercial Director monthly and ensure that there are no recoverability issues.• It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts.9. Cost Management：Support the operation to optimize efficiency of the cost base• Understand and measure the cost of drivers for the hotel. Utilize innovative analysis to stimulate thought and management action.• Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost－effective manner.• Benchmark costs against other comparable hotels. Identify cost reduction opportunities. Manage financial risks of the business.• Set an example for the hotel by operating an efficient and cost－effective finance department.任职资格：• Bachelor’s degree and above. Financial/Accounting major and certificate, e.g. ACCA/ CPA are preferred.• A minimum of 5－8 years of experience in finance, with at least 2－3 years in finance leadership role such as Finance Manager or Financial Controller.• Maintaining rigorous adherence to financial regulations, standards, and internal controls.• Proficiency in financial software and Microsoft Office applications. Knowledge of accounting principles, financial reporting standards, and budgeting processes is crucial.

Role Overview: The Director of Finance is an integral member of the hotel’s leadership team including General Manager, Director of Operations, Commercial Director, and Director of Human Resources. The role is responsible for all accounting and financial requirements for the Hotel in an environment of tight control. Providing financial support, advice and expertise to the General Manager and Hotel Team, with the aim of maximizing value. To develop the quality of the finance function within the Hotel. Key Responsibilities:1. Financial Accounting & Control：Best practice financial accounting processes in a robust control environment• Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements and timetables.• Where applicable the above must include the accounts for Hilton’s branch or subsidiary.• Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed and reconciliations performed of all accounts.• Ensure compliance with the management agreement with Hilton, and any Owner / Lease agreement.• Maintain a focused system of internal controls, which will provide effective and efficient control over the hotel assets, liabilities, revenue and costs. Ensure compliance with company policy.• Maintain control over the Hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel.• Ensure legal and tax compliance and that adequate insurance cover is maintained. Manage the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place.• Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations （bars, clubs, casinos etc.）. Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel.• Liaise and co－operate with both Internal and External Audit. Ensure that an effective programmed of in－hotel audit is in place and that corrective action is promptly taken where required. Give particular emphasis to ensuring that all revenue is captured. Make use of a monthly control checklist. Conducts interim self－audits as required.• Develop best practice financial accounting and control procedures. Financial reporting and control to be areas of continuous review and development with the aim of maximizing both impact and efficiency. 2. Management Reporting：Focused, innovative and balanced reporting that stimulates management action• Develop high quality management information and performance measurement that is timely, accurate. Reporting should be thought provoking and action oriented.• Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outwards and forwards.• Ensures corporate reporting is timely and accurate. Ensures that all corporate reporting is internally consistent and that, inter alia, Datalink report, Pro－plan system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintains proof of such reconciliations which are conducted each month. 3. Business Support：Provision of the highest standards of financial and commercial support to the Business • Support and advice on financial matters to the General Manager and to the hotel team, including the interpretation of financial data.• Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals.• Provide financial skills to support business development initiatives.4. Information Technology & Systems：Optimize the use of I.T. within the finance department to improve efficiency and information• With Project Managers, support the implementation of financial and related systems in the hotel.• With the ISM ensure proper use and maintenance of financial systems, including adequate security and back－up procedures.• Acts as the guardian of the integrity of data flowing into the accounting system. Ensures that control process is sound in systems that interface directly or indirectly with the accounting system. Works with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors.• Continually develops the usage of financial systems to ensure the highest levels of management reporting, processing and staffing efficiency and thereby return on investment.5. Investment Optimizing returns on capital investment• Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns for the projects.• Prepare the annual capital plan and direct implementation of this plan, ensuring funding and necessary buying （e.g. Owners） are in place so that the note can be kept at the highest possible standard.• Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure.• Perform post investment audit on major capital investments. Communicates results of post investment reviews within the management team and ensures actions are taken to learn from such results and maximize returns.• Ensure compliance with HI capital policy. Maintain proper control and recording of project spending.6. Looking Ahead：Operating against meaningful strategic plans and budgets with accurate forecasting• Take a support role to the General Manager in hotel strategic planning. Emphasis on Master－Planning and “thinking outside the box” to identify value opportunities.• Manage the formulation, review and approval process for budgeting within the hotel.• Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation.• Provides alerts to senior management and to the Area/Regional office via regular forecasts, outlook reports or via ad hoc reporting concerning positive or negative trends in the business. Works with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. AVOIDS SURPRISES.7. Investment in People: Ensuring the best person in each job, in an environment of continuous development• Recruit and retain the best people for the job. Make good use of succession planning to develop and replace individuals effectively. Establish and maintain good employee relations within the Finance Department. • Aim to maximize efficiency in the accounting department. We should aim for optimum staffing levels by joining and leveraging Nanjing FSSC. Recognize that a highly organized Accounts Office is often a sign of effective management.• Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. Lead and motivate the team to high levels of performance.• Ensure you manage specific measurable objectives. Give regular feedback including appraisals.• Both the Director of Finance and Assistant Financial Controller should have a personal development plan.• Provide training to enhance the financial skills of the Management Team as a whole. Utilize tools such as Hilton University & Hilton LEXUE. 8. Cash & Working Capital： Optimize cash position in an environment of tight control• Minimize the level of working capital, with particular emphasis on the management of debtors, and receivables.• Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements.• Ensure full reconciliation of all bank accounts on a weekly basis. The highest standards of control must be always maintained over all cash and bank balances.• The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group policy and following best practice principles – once established the Commercial Director applies such policies and controls.• It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not.• The Director of Finance must review all accounts receivable with the Commercial Director monthly and ensure that there are no recoverability issues.• It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts.9. Cost Management：Support the operation to optimize efficiency of the cost base• Understand and measure the cost of drivers for the hotel. Utilize innovative analysis to stimulate thought and management action.• Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost－effective manner.• Benchmark costs against other comparable hotels. Identify cost reduction opportunities. Manage financial risks of the business.• Set an example for the hotel by operating an efficient and cost－effective finance department.任职资格：• Bachelor’s degree and above. Financial/Accounting major and certificate, e.g. ACCA/ CPA are preferred.• A minimum of 5－8 years of experience in finance, with at least 2－3 years in finance leadership role such as Finance Manager or Financial Controller.• Maintaining rigorous adherence to financial regulations, standards, and internal controls.• Proficiency in financial software and Microsoft Office applications. Knowledge of accounting principles, financial reporting standards, and budgeting processes is crucial.

Role Overview: As a catalyst for organizational excellence, the Director of Human Resources is accountable for developing a best－in－class workforce, cultivating an inclusive "Great Place to Work for All" culture. Acting as the strategic HR advisor to Hotel Executive Leadership, this role ensures all talent strategies, including but not limited to leadership development, talent acquisition, total rewards, performance management, team member relations, and compliance, effectively support business goals while strengthening both employer brand and team member experiences.Key Responsibilities:HR Strategy and Talent Development:• Be the strategic HR partner to Hotel Executive leadership, offering professional advice and delivering HR and Talent strategies, including talent and leadership development, Recruiting, Compensation and Benefits, performance reviews, team member relations, and compliance. • Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS to support business success. • Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel Executive Team to achieve DE&I targets.• Ensure full implementation of new projects and programs at the hotel, covering all aspects of HR management, including but not limited to Compensation & Benefits, Recruiting, Talent Management, HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team and program owners for continuous improvement.• Develop and execute workforce strategies that balance cost efficiency, operational flexibility and talent quality. • Create regional synergies to elevate Hilton‘s brand visibility.• Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.• Foster a Culture of Continuous Learning and Development and strengthen overall operational and leadership Capabilities• Design and implement business－driven training plan that aligns with hotel’s goal and support team member growth and development. Business Performance Review and HR Operation Excellence:• Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherence to operational budgets, cost control, and proper approval of expenditures.• Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hotel operations, including team member relations, workforce planning, performance management, training, compensation and benefits, team member well－being, safety, security, and hygiene.• Implement robust performance evaluation systems to inspire creativity, innovation, and high performance among team members.• Champion a culture of recognition, celebrating contributions that drive operational success and organizational growth.• Collaborate closely with Operations departments to plan and manage diverse workforce groups including GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuring legal compliance and maintaining exceptional service quality.• Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignment with organizational goals.• Develop and mentor HR team members, fostering a culture of continuous learning and adherence to best practices and procedures.• Ensure professional image and grooming standards, promoting high standards of personal appearance and hygiene among team members, in strict compliance with the hotel’s grooming guidelines. Recruitment:• Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goals and objectives.• Partner with Executive leadership and department heads to identify and anticipate current and future talent needs, ensuring a proactive approach to workforce planning.• Develop creative partnerships with talent service channels, educational institutions, and industry networks to expand the hotel’s talent pipeline.• Enhance the hotel’s employer brand by promoting its unique value proposition and culture through innovative recruitment marketing strategies.• Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business and operation.Total Rewards （Compensation & Benefits） Management:• Develop and implement competitive compensation strategies that align with the hotel’s business objectives and support talent retention and attraction. • Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health, financial wellbeing, social wellbeing. Team member Relations and Compliance:• Manage ad－hoc team member relations issues, including but not limited to leadership－related issues, team member grievances, conversations, or compliance issues. • Ensure that team member facilities, including the team member restaurant, locker room, dormitory, and other designated areas, are maintained in compliance with Hilton‘s high operational standards. • Regularly review and update policies to ensure relevance and compliance with Corporate HR, legal and industry standards. Perform routine self－compliance audits to guarantee full adherence. Miscellaneous:• Strongly inclined to adhere to rules and set standards of behavior.• Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance with FSAA as well as other pertinent culinary operation guidelines and costs.• Carry out any other reasonable duties and responsibilities as assigned.• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.任职资格：• Bachelor’s degree and above.• Minimum 2 years of experience in a similar position with an international brand hotel.• Fluent in written and spoken English.• In－depth knowledge of local labor laws• Strategic planning ability• A collaborative and open－minded leadership style• Comprehensive knowledge of HR modules and department operations.• Able to coach and develop others.• Proficient in essential business and financial fundamentals• Excellent communication and interpersonal skills.• Strong organizational and multitasking abilities.• High level of emotional intelligence （EQ）.• Technology Proficiency and Strong analytical skills• Empathy and a customer service－oriented mindset.

工作职责：1.Ensure that the overall revenue of the hotel is directed to high revenue channels, and ensure that the hotel profit targets are achieved.确保酒店整体收入导向高收益渠道，确保酒店利润指标达成。2.Ensure the stability of the hotel price system and maximize revenue.确保酒店价格体系稳定，收益可视化。3.Ensure revenue projections are aligned with the hotel strategy.确保收入预测和酒店战略相一致。4.Liaise closely with General Manager and Director of Sales and Marketing to ensure sales activities are directed to high revenue channels.与总经理、市场销售总监紧密沟通，确保各项销售活动导向高收益渠道。5.Work closely with all revenue departments to ensure that revenue targets are met.与各收入部门紧密沟通，确保达成收入指标。6.To ensure that the general manager receives the most accurate market analysis, revenue forecast and optimal revenue matching.确保总经理得到最准确的市场分析，收入预测及收入配比。7.Build relationships with OTA and wholesaler channel customers to expand the revenue of the hotel‘s individual customer market.与OTA和批发商渠道客户建立良好关系，扩大酒店散客市场的收益。任职资格：.Required Qualifications 任职要求：1.More than 3 years working experience in data analysis/revenue management, OTA industry and high star hotel project experience is preferred;3年以上数据分析/收益管理工作经验，OTA 行业及高星酒店项目经验优先；2.Strong business analysis ability, proficient in data mining and business analysis related knowledge, proficient in a variety of data analysis tools;具备较强的经营分析能力，熟练掌握数据挖掘与经营分析的相关知识，掌握多种数据分析工具；3.Have strong statistical analysis ability, communication ability, analysis and problem solving ability.具备较强的统计分析能力、沟通能力、分析与解决问题的能力。

工作职责：1、负责通过公关和促销活动实现集团和酒店在本地和国际上的定位目标。2、协助销售总监开发公关促销计划及制作预算。3、与媒体、本地社区、客户及酒店总部保持密切联系，代表、宣传酒店形象。4、保证所有的宣传资料和广告都达到集团的标准，维护酒店的良好形象和定位。5、开拓并实施公关活动，负责制作促销资料、对媒体宣传资料及安排在媒体对饭店的报道。6、开发并跟进酒店的各项市场活动。任职资格：1、与媒体、各营销渠道及组织机构沟通并提供合适的材料以确保他们有足够的资料促销酒店的服务。2、积极主动组织丰富的市场公关及广告媒体的会议活动。3、发布酒店重大事件及促销新闻。4、建立，保持与广告商和公共关系组织的关系。5、在本地市场内，通过参加各种营销活动，树立饭店的形象。6、负责各类材料、图片、数据库，资料库和文档等。7、维护酒店和集团的形象。8、监视并确保对竞争对手的活动有完全的了解，以便在制定战略时使用这些信息。9、计划与协调酒店赞助的活动。10、发现并组织有关赞助活动去提高酒店在市场的形象。11、参与准备和制定部门/小部门/分部门的目标。12、开发并执行市场公关/广告媒体计划去完成整个酒店的目标与媒体，并与公关客户保持联系。13、参与准备战略计划。14、积极地与主流媒体交流去提高酒店在市场的曝光率或撰写文章。15、掌握市场营销数据。16、主动承担发展，执行酒店年度公关计划和广告活动。17、在销售总监的指导下，组织活动包括邀请媒体，本地重要人物，公司客户，旅行社和其他相关客人。18、在团队内有效的工作。19、遵守酒店酒店的行为准则。20、遵守酒店酒店员工守则。21、遵守酒店酒店的政策及程序。

岗位职责 1、负责为美容院沙龙客人提供专业的美容服务。 2、讲究职业道德，做到文明服务，保持美容的高水准服务，维护公司声誉。 3、定期建立贵宾及常客档案，了解他(她)们的爱好、要求及皮肤的特性，以便更好地提供服务。4、负责保管美容及按摩工具，对工具、美容用品的采购提出建议。 5、参加美容院晨会，完成每天工作流程报表与每月总结报表。 6、完成店长安排的其他工作。 岗位要求 1、皮肤好，仪表大方，熟悉美容产品和手法， 2、持有美容师证书者、有美容院工作经验者优先。 3、良好的语言表达能力，善于沟通，服务意识强，工作耐心细致。 4、吃苦耐劳，爱岗敬业，良好的个人素质，较高的职业素养和道德。 5、性格开朗乐观，积极向上，团队协作能力强。

【岗位职责】 1、负责酒店客房、餐饮及其他产品的收益管理，制定并执行定价策略，确保收益最大化； 2、分析市场趋势、竞争对手动态及客户需求，优化房态管理和库存分配； 3、监控预订数据、入住率及平均房价等关键指标，定期生成收益分析报告并提出改进建议； 4、与销售、市场及前厅部门协作，制定促销方案及包价产品，提升整体收入； 5、运用收益管理系统（RMS）及数据分析工具，优化预测模型，提高预测准确性； 6、参与年度预算编制，提供收益相关的数据支持及策略建议； 7、定期评估渠道表现，调整分销策略，确保各渠道收益均衡。 【岗位要求】 1、熟悉酒店收益管理原理及实践，具备市场分析和数据处理能力； 2、熟练使用收益管理系统（如IDeaS、Duetto等）及Excel等办公软件，擅长数据建模与分析； 3、逻辑清晰，对市场敏感，能快速应对行业变化并提出有效策略； 4、具备良好的沟通协调能力，能与跨部门团队高效合作； 5、抗压能力强，适应快节奏工作环境，能独立完成复杂任务； 6、有酒店行业相关经验者优先，无经验但学习能力强者亦可考虑。

工作职责： 与既有的客户和潜在的客户及合作伙伴保持密切的联系 Active distribution of product information and creates awareness in the markets and business segments or responsibility 高效认知和掌握销售线索 Identifies and handles sales leads effectively and efficiently 代表酒店参加国际及国内的销售活动 Represents the hotel and participates in domestic and international sales activities 发挥创造力，为酒店的产品及部门做出应有的贡献Creative contribution to product and sales development 仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标 Fulfills Customer Relationship Management responsibilities and sales goals for defined customers through planned customer interviews 在所负责的市场区域内，监视和报告市场及竞争者的情况 Monitors and reports on market and competition within own market segment 准备销售报告，确保市场及客户信息的准确性，以便于工作的跟进 Prepares and updates customer management reports and ensures all nece 任职资格： 1、具备领导才能，了解所负责部门对各职位的责任 2、掌握使用互联网及其它主要电脑系统的知识 3、掌握应用销售及前台的电脑系统 4、了解商务旅游、旅游业国际市场，会议旅游及餐饮销售 5、能够掌握和理解市场和竞争 6、必须具备良好的中，英文读写能力，良好的电脑技能，良好的人际交往和沟通技巧

岗位职责 1、编制上报酒店各种财务报表，提供各种财务数据，上交各种税费。 2、审核酒店当月员工的工资汇总表和记帐证。 3、根据酒店支付情况随时向财务总监提供分析报告，控制费用开支，不超预算。 4、做好酒店各项税收的申报和交纳工作，填制营业税、教育税附加、流转税、个人所得税、粮补金等申报表并按规定时间申报交纳。  岗位要求 1、本科学历 2、具有初级会计师以上职称，熟悉酒店帐务税务流程。 3、熟悉办公软件及财务软件，熟悉银行、锐务、工商的工作流程。 4、能独立核算企业的账务工作，懂得相关法律法规。 5、工作细致、严谨，具有较强的工作热情和责任感，为人诚实可靠，品质正直，有吃苦耐劳的精神。

【岗位职责】 1、遵守操作规程及酒店规章制度。 2、按计划检修公共区域。 3、完成宾客提出的小修工作。 4、完成维修领班安排的其它工作。 【岗位要求】 1、3年以上同岗位工作经验。 2、瓦匠、木匠、漆匠，熟练掌握其中任意两个，具备一专多能，动手能力强。 3、五官端正。 4、身体健康，精力充沛。

工作职责：1.与既有的客户和潜在的客户及合作伙伴保持密切的联系；2.高效认知和掌握销售线索；3.为酒店的产品及销售做出应有的贡献；4.仔细计划与客户的会面，对预定的客户实施客户关系管理，完成销售目标；5.在所负责的市场区域内，关注和报告市场及竞争者的情况；6.准备和更新客户管理报告，确保所有需要跟办的工作能够及时展开；7.协助计划和整合销售和宴会活动和促销材料；8.管理和更新客户档案数据；9.承担完成酒店销售目标的任务。任职资格：1.2年以上销售与市场的经验, 有国际连锁酒店任职销售经理的岗位经验；2.具备负责的区域所有任务的知识和才能；3.良好的人际交往能力和销售技巧；4.掌握应用销售及前台的电脑系统；5.独立工作以及在压力下工作的能力。

工作职责：确保酒店所有应收账款包括信用卡、挂账的正确记录按时核查所有的预付款，客人订金及第三方支付平台的应收款项执行风险控制及流程优化，跟进与应收会计流程有关的内部及外部最新政策和要求结合流程自动化或其他系统技术，提供持续性改进建议，并落实到新的工作流程有效执行公司的保密性政策在需要时进行其他业务支持、培训新员工任职资格：会计/财务/经济管理专业大专及以上学历，取得会计职称者择优2年以上应收会计经验或总账会计从业经验或3年以上财务相关从业经验财务共享中心或酒店行业会计从业经验者择优熟练使用Excel等办公软件和财务系统软件，具备基本的英语读写能力熟练使用ONQ,OPERA 者优先一定的承压能力和沟通协调能力，工作责任心强良好的沟通表达能力和严谨的工作态度，提供酒店优质的服务

【岗位职责】 1、负责制定并执行酒店员工培训计划，确保培训内容符合酒店服务标准及运营需求； 2、组织并实施新员工入职培训、岗位技能培训、服务意识提升培训等各类培训项目； 3、定期评估培训效果，收集员工反馈，优化培训方案，提升培训质量； 4、协助各部门制定岗位培训手册，确保培训内容与实际工作紧密结合； 5、负责培训资源的开发与管理，包括课件、教材、培训工具等； 6、跟踪行业动态及培训趋势，引入创新培训方法，提升员工综合素质； 7、协调内外部培训资源，组织专项培训活动，如礼仪培训、安全培训等； 8、完成上级交办的其他与培训相关的工作任务。 【岗位要求】 1、具备良好的培训组织与实施能力，能够独立完成培训需求分析及方案设计； 2、优秀的语言表达与沟通能力，能够清晰传达培训内容并调动学员积极性； 3、具备较强的学习能力，能够快速掌握酒店业务知识及服务标准； 4、工作细致耐心，责任心强，能够适应酒店行业的工作节奏； 5、熟练使用办公软件（如Word、Excel、PPT等），具备基础的课件制作能力； 6、有酒店行业培训经验者优先.

任职资格： 1. 年龄不超过 40 周岁，具有大专及以上学历。 2. 拥有 1 - 3 年酒店销售经验，熟悉本地市场者优先。 3. 需具备丰富的会务和旅游行业销售经验，了解各类会议、活动及旅游产品的推广与销售流程。应具备优秀的客户关系管理能力，能够与会务公司、旅行社等建立并维持长期稳定的合作关系。具备卓越的市场洞察力和分析能力，能够把握市场动态，制定高效的销售策略。同时，要具备出色的沟通协调能力和团队协作精神，以确保销售活动顺利进行。 4. 能够适应出差，外出开拓市场。 岗位职责： 1. 配合市场销售总监达成市场份额和收入目标，完成个人及团队在细分市场的任务。 2. 通过分析数据并推荐活动满足客户需求，制定并执行实现个人销售目标的策略。 3. 以实现利润优化和满足客户需求为宗旨，准备报价与合同。持续招揽并跟进业务以确认订单。 4. 确保销售团队内信息流准确，回访分配的客户，通过外出拜访、考察、参观酒店等方式拓展新业务。 5. 高效且及时地向各部门传达客户需求，通过日常开发新客户和维护现有客户提升酒店住宿、餐饮业绩。 6.具体薪资面议。

任职资格： 1. 年龄不超过40周岁，拥有大专及以上学历； 2. 大专及以上学历，酒店管理、市场营销等相关专业者优先考虑； 3. 有三年以上餐饮行业销售或宴会管理经验，了解宴会销售流程与市场动态； 4. 沟通能力出色，人际交往技巧娴熟，能和客户、团队成员及上级有效交流；组织协调能力强，问题解决能力突出，可高效应对宴会销售中的各类问题；市场洞察力与分析能力良好，能依据市场需求调整销售策略；同时，要有高度的责任心和团队合作精神，推动餐厅宴会销售业务不断发展。 岗位职责： 1. 和市场销售总监协作，达成市场份额与收入目标，完成个人与团队制定并分配的细分市场目标。 2. 分析数据，推荐满足客户需求的相关活动，制定并执行达成个人销售目标的策略。 3. 以利润优化和满足客户需求为目标，准备报价与合同。持续进行业务招揽与跟进，确保业务成交。 4. 确保销售团队内部信息准确流通，回顾分配到的客户，通过外出拜访、实地考察、酒店参观以及宴请客人等方式挖掘新业务机会。 5. 及时高效地向各部门传达客户需求，通过日常工作发展新客户并维护现有客户关系，实现酒店住房率与收入的优化。  6.具体薪资面议。

保管卫生检查的日志。 及时提交所有客人/员工的事故报告。 与酒店清洁公司和卫生署密切合作。 监督餐务部和厨房的所有员工，确保他们遵守卫生条例。任何员工违反了卫生条例，应该向行政总厨汇报，之后落实总厨提出的改正建议。 确保餐饮部食品生产和服务的卫生。　 与当地的卫生和健康机构紧密合作并协调与酒店和政府机构的相关事宜。 提供卫生管理建议，保持并不断完善酒店餐饮部的卫生标准。 协助并确保充分落实酒店的有害物控制条例。 与人力资源部紧密地合作，以确保所有的员工都参加身体检查并获得当地政府所要求的健康证。 采取一切必要的行动以确保酒店通过卫生检查并成功获取酒店的卫生执照。 完全按照并严格执行酒店关于防火、卫生、健康和安全的制度。 协助培训部做好与健康、卫生有关的培训。 建立并落实厨房卫生标准。 最少两年酒店或大型高级餐厅的食品卫生副理或领班的工作经验。