Under the guidance of the Director of Engineering or his delegate ensures that the Hotels equipment is operated in accordance with IHG standards to ensure maximum efficiency and guest satisfaction
在工程总监或其代理的指导下,确保酒店设备按照洲际酒店集团标准运作,以确保实现最大化的效率和客人满意度
Reports daily by log book to the Director of Engineer of all irregularities during his shift and steps taken to rectify the problems highlighted
通过日志薄向工程总监每日汇报当班期间所有非常规事件以及纠正问题所采取的行动
Determines optimal operating efficiencies and take necessary corrective measures when variance from standards are excessive through logs and utility data
决定最优的操作效率,并在日志和公共设施数据显示与标准差异过大时采取必要的改善措施
Attends to all types of repair and maintenance work in the Hotel premises including any new additions / extensions to the Hotel or any other properties maintained by the Hotel
参加酒店范围内的各类维修和保养工作,包括酒店的新增和延伸设施或由酒店提供维修保养
的任何其他物业
Advises improvements to the present system in order to optimize the operating efficiency and economy of the said system
对现有的系统提出改进建议,从而优化该系统的运作效率和经济节约
Coordinates and attends/distributes all work orders directly to his staff for action on a daily basis, giving priority to guest complaints
每天协调并参加/向员工直接分配实施所有的工作定单,优先处理客人投诉
Prepare engineering department required spare parts list
准备工程部必要零部件清单
Prepares PM annual plan and a monthly Maintenance Status Report
准备项目管理年度计划和每月的维修情况报告
Ensures that the water treatment and water treatment testing is being carried on
确保实施水处理和水处理检测
Ensures implementation of IHG policies and procedures for:
确保在以下方面实施IHG政策和程序:
- Maintenance schedules.
维修计划表
- Energy conservation and control
能源节约与控制
- Water and sewage quality control
水与污水的质量控制
- Fire prevention and other life safety programs
火灾预防和其他生命安全计划
- Effective plant preventive and routine maintenance
机房有效的预防性和常规保养
- Operation and control of Plant and equipment
机房及设备的运作和控制
- Energy management systems and procedures
能源管理系统和程序
- POMEC logs and utility consumption
POMEC日志和公共设施消耗
- Inspection and staff supervision
视察和员工管理
Overall supervision of all shift personnel during his/her shift
当班期间对所有当班员工的监督和管理
Works with Superior and Human Resource department to ensure the departmental performance of staff is productive. Duties include:
与上级和人力资源部一起,确保部门员工的工作绩效和生产力。职责包括:
- Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member
根据部门标准和程序实施工作培训,并记录每个员工的进展情况
- Trains and develops the assigned Employees in order to improve their skills and quality of work.
培训和发展指定的员工,以提高他们的工作技能和质量。
- Provide input for probation and formal performance appraisal discussions in line with company guidelines
根据公司的指导准则,为试用期和正式工作表现评估的讨论提供意见
- Ensure new staff attend Corporate Orientation within first month of hire
确保新员工在聘用后第一个月内参加公司的入职培训
- Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance
对员工进行辅导、咨询和违法酒店政策和部门程序时的纪律处分,提供有建设性的反馈意见,以改善工作绩效
- Ensures that house rules are followed and obeyed
确保遵守和奉行内部的规定
- Ensures punctual attendance and adherence to duty schedules by all subordinate staff.
确保所有下属员工准时参加和遵守工作日程表
Coordinates with related department for the PM/PMM/FPMM schedule and work execution
与相关部门协调PM/PMM/FPMM日程安排和工作执行
Interacts and cooperates with Hotel guests and outside contractors as necessary or directed by superior
必要时或在上级的指导下与酒店客人和外部承包商沟通和合作
Interacts and cooperates with other departments when necessary to provide additional or specialized services for functions, promotions and festivities
必要时与其他部门沟通和合作,为宴会、促销活动和节庆活动提供额外或专门的服务
Ensures smooth and continuous functioning of required equipment for the total hotel building and its interior, thus achieving maximum efficiency and guest satisfaction
确保酒店整体建筑及其内部必要设备的平稳、持续运作,从而实现最高的效率和宾客满意度
Job Requirements:
岗位要求:
有洲际酒店集团背景优先
Those with experience in IHG will be given priority.
e responsible for all mise-en-place and setups as instructed by your superior in a sense that reflects the highest standards of the hotel.
负责使用酒店最高标准,完成上级指示的所有准备工作和餐厅/酒吧布置。
Serve or assist in serving food and beverage items to guests according to the departmental service flow and core standards.
根据部门服务流程和标准为客人提供或者协助其他工作人员为客人提供餐饮用品。
Provide a complete and satisfying experience to all guests in accordance to the service flow and core standards.
根据酒店服务流程和核心标准为客人提供一个完整并且令人满意的客户用餐体验。
You are responsible for the food and beverage supply from the kitchen and bar to guests.
你负责把由厨房或酒吧供应的餐饮送到客人。
Carry out weekly scheduled tasks as assigned by your superior.
完成上级指派的每周计划任务。
To attend appointed training session punctually.
准时出席指定的培训课程。
Clean and tidy up the service areas assigned.
打扫并且整理指定的服务区域。
You are responsible for a correct billing and Cashiering.
你负责完成一个正确的账单和收银工作。
You are responsible for tracking and accomplishing all the purchase order, ensuring enough daily supply.
你负责追踪和完成所有采购订单,确保足够的日常供应。
Maintain a good relationship with regular clients.
和固定客户保持良好的关系。
Handle guest complaints and solve them.
处理并且解决客户投诉。
Well study and comply with all the Four Seasons Work Rules and Standards refer to staff hand book.
认真学习并且遵守四季所有员工手册上的工作规范和标准。