负责面包,需要上夜班
全面落实酒店餐饮部的各项标准。
Ensures that all company minimum brand standards have been implemented.
团队协作,主动灵活待客,顾客至上,酒店的大局为重。
Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
协助保证食品的质量。
Assists in quality control of items.
协助完善自助餐出品。
Sets up buffet presentations.
熟悉紧急事件处理程序。
Familiar with all Fire and Emergency Procedure.
1.楼层服务员的职责是打扫和维护客房及其所负责楼层的公共区域,按照酒店统一的标准和指导方针政策在一个干净有次序环境中提供友好、有效率的对客服务
Room Attendant is responsible to clean and maintain guest rooms as well as surrounding areas, also provide guest services on the assigned guest floor in accordance with the standards, guidelines and policies established by the Hotel, in order to ensure friendly, efficient and customer orientated service in a clean and orderly environment. Guest delight is the primary focus of all the duties and functions of a Room Attendant.
2.补充客用品;检查、补充、收取小酒吧物品的费用,接收洗衣或干洗;提供客衣服务的相关工作,包括递送布草、收取客衣等
Replenish guest supplies.Check, replenish and post charges of consumed mini bar items.Pick up laundry and dry cleaning items.Carry out valet services when required including delivery of linen or processing laundry orders.
3.向主管及客房办公室汇报酒店客房内的损坏或故障情况;及时向主管汇报并上交客人遗失物品至客房部办公室;保持和办公室、主管以及经理的联系,确保客房楼层维持最好的状态
Report damage or malfunction in hotel rooms to superior and Housekeeping office. Report and submits lost and found articles to superior / Housekeeping office immediately. Communicates frequently with Housekeeping Office and supervisor or manager on the status and conditions of guest floor.
4.准确记录所负责区域的房态;报告差异房
Record room status in allocated section accurately. Report room discrepancy.