Check and count all goods to be received per approved purchase order or daily market list.
· 根据采购申请单或每日食品订货单核实和清点验收的货品。
· Ensure that goods are in order, of good quality and according to the established specifications
· 确保所有所收的货品符合采购订货要求、质量良好且符合具体规格要求。
· To reject all goods which do not meet the specifications
· 退还不符合验收标准的货品。
· To move accepted products to storage areas immediately to minimize employee theft and deterioration of product quality
· 尽快将验收合格的货物移交仓储区域,减少和避免员工偷盗以及货物腐烂变质等。
· To ensure proper documentation on all goods delivered to the hotel as well as those returned to the suppliers.
· 保存酒店所有收货物品及退还货品的相关凭单。
· To summarize and record all goods purchased by the hotel on a daily basis
· 每天对酒店采购的货品填写收货记录汇总。
· To ensure the cleanliness of the Receiving Bay by liaison with Store helper or Stewarding Staff whenever cleaning is required.
· 根据需要联系仓库搬运工或管事部员工清洁收货通道,以确保收货台的清洁。
· To be well versed in all descriptions and types of operating equipment for the Hotel, including maintaining catalogues, sample pictures of such items for reference.
· 熟悉精通所有酒店经营设备的型号和规格等内容,包括保存好产品目录,样品图片以及产品的其他相关资料
· Performs other duties as required
· 履行其他规定的职责。
· Build and maintain positiverelationships with all internal customers and guests in order to exceed theirneeds.
与所有的酒店客人建立并保持积极的关系。
· Take action to address theseneeds in order to exceed their expectations.
努力去预知客人需求以便满足并超出他们的需求。
· Create a positive hotel imagein every interaction with internal and external customers.
在与国内外的客人交流时,努力保持酒店的正面形象。
· Adhere to hotel brandstandards.
坚持酒店的品牌标准。
· Maintain a high level ofproduct and service knowledge in order to explain and sell services andfacilities to guests.
保持高水平的酒店产品和服务知识,以便向客人解释和介绍相关的服务设施。
· Assist guests and escort themto locations within the hotel at their request.
在酒店内部,如果客人要求,一定要帮助客人并把他带到要去的酒店内的任何地方。
· Maintain knowledge of specialprograms and events in the hotel in order to recognize and respond to guestsneeds.
对特殊活动和事件要有了解以便回答客人的需求。
· Maintain current Hotelinformation to be able to provide information to guests.
了解最新的酒店知识以提供给客人最新信息。
· Implements Procedures whichenhance the guest experience.
执行正确的程序以提高客人的体验。
· Deals diplomatically andskillfully during guest interactions.
有礼貌,有技巧与客户进行接触。