We need Trainees at NINE Restaurant, MinYen and HEAT bar.
西餐厅、中餐厅、酒吧等你来加入。
Responsible for handling table reservations and effectively control of guest flow. Provide a warm and friendly welcome/ farewell to guests, lead and seating them at the table and answer the telephone.
以专业,热情及友善的态度提供餐饮服务。
Love the “W” brand and lifestyle, passion with the new market trend, always looking for WHAT’S NEW, WHAT’S NEXT.
热爱“W”品牌及其生活方式,总是对市场潮流十分敏感。总是寻找新的东西来领导市场。
完成辅助工作,支持整个餐饮服务队伍。遵守当地的卫生和安全法规,或其它适用的规定,以及品牌规范和当地的规章制度。
· Carry food and beverage trays in a safe manner to minimize breakages
安全的举餐盘使破损将到最低。
· Payment methods are handled accurately
正确的处理付款方法。
· Food and beverage stock is stored in relation to hotel procedures
按照酒店的规定存储餐饮存货。
· Assist to promote Food and Beverage sale in all outlet
协助部门的促销活动的销售。
· Report and record breakages in assigned location
在指定的地方进行破损记录以及报告。
· Waiter stations are prepared according to standard
准备好服务台
· Cutlery is placed for buffet and table service is cleaned and polished
摆放好自助餐桌上的餐具
· Tables are pre- set and re-set after each meals
摆设好餐台
· Reservations are read and familiarized
阅读并熟悉预订
· Special occasions and promotion are read and familiarized
准备好特别活动
· Guests are greeted and seated with a smile
迎宾并安排客人就坐
· Daily specials are explained and upsold
说明并推销每日特价
· Food orders are processed accurately
准确的下餐单
· Food orders are taken quickly
快速的为客人写餐单
· Used ashtrays are clean regularly. Change with every 3 butts
定时清理用过的烟灰缸,标准不超过3个烟头。
· Beverages are upsold and regularly replenished, abiding by responsible alcohol service regulations
遵守酒精饮料服务归定,推销饮料并定时为客人续酒。
· Converse with Guests about wines promotion, advising the types and styles of wine, taking wine orders and serving wine
与客人谈论葡萄酒,建意葡萄酒的品种和风格,写单和为客人送酒
· Promoting and up-selling of signature food and beverages to guests
向客人推销部门招牌食品以及饮品。
· Take appropriate action to resolve guest complaints
正确处理客人的投诉。