1.具有国际酒店管理公司相应的工作经验。
2.良好的管理沟通组织能力。
3.具有团队合作精神及适应较大工作压力的能力。
Related working experience in international hotel
Good management and communication skill
Good teamwork and can adapt to greater pressure of work
Guest Service Manager is responsible for receiving and escorting all VIP’s and ensuring that they feel comfortable and welcome on arrival; To handle the special case; Ensure and oversee that the Guest Relations Officer and Lobby Ambassador’s shift procedures/duties are completed on time and are procedurally correct. It is belongs to middle management.
宾客服务经理是酒店的中层管理人员,负责接待和引领所有的重要贵宾,确保他们在酒店入住期间感觉舒适和受到热情欢迎。负责处理当班期间或交班的特殊事件,并负责监督客户关系主任和大堂使者及时准确地完成本职的日常工作。