【岗位职责】 1、建立并管理一个高效的厨房团队、监督所有中西厨房的出品。 2、协助行政总厨一起制定员工工作日程安排。 3、协助行政总厨和各厨房厨师长一起预计、制定和监控每日市场采购单。关注食品成本控制。 4、在行政总厨的领导下开展新菜肴的试菜和开发工作。 5、协助行政总厨召开所管辖部门的每日例会。 6、充分理解并严格遵守酒店的规章制度，例如消防，卫生检疫以及健康安全等。 7、监督所有供应食品的质量与数量。 8、监督各厨房收到的食品的质量与数量。 9、将相关信息传达给行政总厨。 10、经常检查厨房设备，做好维护工作。 11、保证每日售货柜台上，自助餐上以及宴会上的食品陈列引人入胜。 12、确保所有直接面对客人的员工对于食品以及其制作工艺有充分的认识。 13、与本各部门建立良好的联系。 14、确保员工执行正确的卫生程序，检查和控制所有相关政策，协助厨房卫生医生 监控国家规定的执行情况。 15、参与菜单计划，推荐新菜，并联系组织所有相关厨房和餐厅执行新菜的推出。 16、负责做好所有促销和活动的纪录，书写和计算菜谱包括菜肴的照片. 【岗位要求】 1、管理并指导员工、保持与酒店各个部门进行良好的沟通、与所有员工建立健全可靠的合作关系，帮助员工尽可能发展潜力，检查员工的出勤情况。 2、定期检查所有员工外表的清洁，让他们以自己整洁的外表和制服为荣。 3、制定并完善培训计划，主持培训课程。 4、评估培训及发展前景。 5、愉快和亲善地与客人打交道，做到能引导客人，友善，可靠，并以外交家的姿态服务与客人。 6、高度服从性，具有优秀管理监督技巧；培养并帮助员工发展，鼓励创新。 7、以此来发展并激励我们的员工。 8、制定严格的客人服务标准，工作中做到心中有客人。 9、以身作则，积极解决各种问题起到良好的示范效果。与客人和员工保持清晰明了的沟通。 10、积极完成各项任务，把握机会学习各种新的知识和技巧，不断提升个人素质。 11、灵活机动，应变能力强。 12、建立良好的团队精神，协同工作，为了共同的目标努力。 13、为各项运营流程的发展献计献策。 14、以良好的态度履行自己的职责。 15、向客人以及供应商推荐酒店的服务性以及便捷性。 16、确保所有厨房设备以及用具的正常运行。

【岗位职责】 1、制定及执行饭店市场销售计划 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作;审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 【岗位要求】 1、中专以上文化程度；5年以上同岗位工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务和物业管理的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、英语口语和书写流利。

工作地全国 SPECIFICATIONS:(无四星级以上酒店管理工作经历的均不予考虑) a) COMPETENCIES • Basic selling skills and techniques. • Ability to identify needs with the twin acts of probing and listening. • Strength of character coupled with determination and self-discipline. • High level of self-confidence, enthusiasm and initiative. • Fine art of communication excellence. • Ability to deal with different types of people. • Effective use of psychology. b) EDUCATION / WORK EXPERIENCE • Experience and exposure in sales/marketing environment. • Hospitality qualification or work experience preferred. c) PROBLEM SOLVING / DECISION MAKING • Evaluate and make recommendations of rates to maximise yield. • Plan and decide on an effective call plans for the team. d) TEAM LEADING This position involves working closely with colleagues within the team unit and hotel, therefore a requirement of certain degree of interpersonal skills, and result-oriented. Ability to influence others on an idea and could demonstrate team leadership ability. Another important area of leadership is through demonstration of team spirit, co-operation and understanding when working with colleagues. JOB REQUIREMENTS: 1.Minimum ten (10) years experience in Sales & Marketing functions, at least five (5) years of which must be in a managerial position in a 4 or 5-star hotel managed by overseas hotel management company. 2.Establish and direct profitable and cost effective marketing and sales programs. 3.Direct & coordinate effective advertising program. 4.Develop and implement marketing plan for all profit centers. 5.Ability to manage change effectively. 6.A mentor who has inspired, trained, and developed people for their career development. 7.Fluency in English spoken and written.

工作地全国 JOB REQUIREMENTS:（无四星级以上酒店管理工作经历的均不予考虑） 1.Minimum ten (10) years experience in F&B functions, at least five (5) years of which must be in a managerial position in a 4 or 5-star hotel managed by overseas hotel management company. 2.Experience implementing new F&B concepts, track record developing profitable F&B promotions 3.Communicate the goals and objectives and inspire employees to achieve those goals. 4.Strong budgetary, projections, and cost control skills. 5.Create courteous, friendly, professional work environment. 6.Involve in local community to develop business. 7.Fluency in English spoken and written.

工作地全国 JOB REQUIREMENTS:(无四星级以上酒店管理工作经历的均不予考虑) 1.Minimum seven (7) years experience in Human Resources functions, at least five (5) years of which must be in a managerial position in a 4 or 5-star hotel managed by overseas hotel management company. 2.Strong background in employment, employee relations, benefits, wage and salary, employee training, accident prevention, and government regulations and policies as they impact HR. 3.Take an active role in professional HR organizations. 4.Instill a guest service attitude in all employees. 5.Experience in training and developing employees with limited education/experience. 6.Strong organizational skills. 7.Fluency in English spoken and written.

工程部总监 1.具有大专以上工程专业毕业文凭； 2.具有四、五星级国际酒店五年以上相关职位的工作经验； 3.工作主动，目标导向，协调能力强； 4.英文口语及书面表达能力强者优先； 5.有酒店开业经验者优先考虑。 工作地：全国

工作地全国 Duties and Responsibilities Familiar with all terms and conditions of the management agreement and ensure that they are adhere to. Maintain complete accounting books and records of the hotel as per the Company’s policies and procedures and the local rules and regulations. Implement local finance and accounting procedures to ensure compliance with local government regulations, after approval from the corporate office. Prepare and interpret the financial statements and reports of the hotel timely. Audit the accounts, records and transactions of the hotel, and exercise ongoing efforts to streamline internal control procedures. Implement all necessary controls in order to safeguard the assets of the hotel and maintain records for the furniture, fixtures and equipments, operating equipment, supplies and inventories. Ensure that physical inventories of all supplies are being taken on a monthly basis and of all operating equipment on a quarterly basis. Assist in compiling, together with the General Manager and Heads of Department, all budgets and forecasts covering all activities of the hotel and maintain proper budget any control procedures. Assist the administration of credit and collection procedures, which are in fact the responsibility of the General Manager. Implement all necessary controls to minimize cost and loss and maximize returns and profit. Give proper advice on the financial impact of all business decisions. Understand Howard Johnson International and / or hotel tax obligations, seeking the assistance of locally-appointed auditors or tax experts. Ensure all the requisite licenses are in place for foreign exchange dealings, imports, liquor, swimming pools, entertainment and so forth from the appropriate regulatory agencies. Review and ensure proper procedures and controls of purchasing, receiving, storing, and requisitioning functions. Administer and control cash management which may include investing in time deposits in banks approved by Howard Johnson International and/or the owner as stipulated in the hotel management agreement, as well as obtaining overdraft facilities whenever necessary. Liaise with both internal and external auditors in compliance with the Company’s requirements. Administer the EDP department and ensure that the hotel computer system and software are fully utilized, well safeguarded and properly maintained. Keep and safeguard all contracts, leases, insurance policies, licenses, and all legal and financial documents. Administer Howard Johnson International and hotel insurance matters in conjunction with the locally appointed insurance agent. Assist the General Manager in the compilation of all the departments’ written policies and procedures into the hotel’s own in-house policy manual. Job Qualification:(无四星级以上酒店管理工作经历的均不予考虑) University degree or equivalent (Financial) More than 10 years hotel financial related experience Good English and computer skill

【岗位职责】 1、制定工程部的组织机构和管理运行模式，使其操作快捷合理。 2、总结归纳运行和维修、制定和审定设备设施及建筑装潢的预防性维修计划、 3、负责工程部的节支运行、跟踪，控制水、电、油、等的消耗并严格控制维修费用。 4、根据营业情况和气候及市场能源价格情况，提出节能运行的计划和运行维修费用预算。 5、负责协调和酒店相关的市政工程等业务部门的关系，以获得良好的外部环境。 6、审定员工培训计划，定期对员工进行业务技能、服务意识、基本素质的培训。

【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. A Cluster Revenue Manager, Revenue Management Consolidated Center (RMCC) – Asia Pacific will maximize revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality. What will I be doing? As the Cluster Revenue Manager, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards: -Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. -Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures. -Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks. -Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. -Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Key areas of Accountability Profit: -Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share. -Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Quality: -Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. -Contribute ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. Customer: -Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. People: -Work with the RMCC Assistant Director, Senior Cluster Revenue Managers and Training Managers as required to ensure all team members are provided with excellent training for revenue analysis and revenue management duties. Specific Accountabilities Inventory Control: -Manage and maintain group and transient inventory controls. -Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. -Ensure group inventory cut-off dates are managed in line with contracts and according to demand. -Implement all blackout dates and review frequently to determine if adjustments are needed. -Work with Front Office to ensure agreed sell-out strategies are in place. -Maintain rate parity with third party sites through extranet sites. -Proactively review key demand periods to maximize RevPAR and profit through effective consideration of costs and sales. Sales and Pricing Strategy: -Develop, monitor and adjust sales and pricing strategies. -Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control. -Provide a synopsis of results vs. direction from the previous week and lead discussions on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. -Weekly review GEM / Delphi / database reports if available to address concerns and action plans relating to groups and events. -Develop and review annual transient, group pricing and demand calendars on a quarterly basis. -Ensure pricing is consistent in all distribution channels such as QnQ R&I, GDS, Internet and the Extranet. -Identify opportunities through channels and recommend channel marketing. -Liaise with market managers for key 3rd party operators and HRCC to monitor conversions. -Review corporate account’s quarterly production with sales to identify patterns and volume of production to take appropriate actions. -Conduct daily detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months. Information Analysis and Monitoring: -Provide critical analysis of strategies, room statistics and demand factors. -Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system. -Ensure the integrity of data flowing into IDeaS V5i by regularly cross-referencing other sources such as OnQ R&I and OnQ Insider reports. -Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies. -Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. -Review all tentative and definite group bookings to ensure they support the implemented strategies, IDeaS V5i group status is updated and group evaluator is used effectively. -Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. -Analyze past and present trends and make recommendations for future strategies. -Ensure all ONQ R&I / SRP maintenance is configured according to the current standards, room rates, yieldable flag and commissionable status. -Ensure accuracy of all information being produced or reported. Forecasting: -Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. -Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. -Prepare plan revenue proposals. -Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Competitive and Demand Analysis: -Ensure rate shopping data is consistent, appropriate and effectively analyzed. -Review all competitive shops daily and identify selling strategies, opportunities and market trends. -Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. -Maintain historical data on events and performance on any promotion during these demand generating events. -Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately. -Proactively identify peak nights and peak periods to set KPI targets and action plans. -Identify demand troughs and lead an action plan. Driving Commercial Performance: -Drive incremental EBITDA, RevPar and Fair Market Share performance. -Work effectively with RMCC Team members, Hotels (GMs, DBDs, C&E and on property revenue coordinator), Sales, RDRs, Marketing, e-commerce to ensure incremental financial performance (RevPar, EBITDA). -Ensure growth in performance of KPIs such as room type supplements, peak nights, house overbooking and forecast accuracy. -Drive hotels’ Fair Market Share performance, moving hotels into the “gaining” quadrants. -Ensure any holiday cover commitments are managed as per standards. 【任职要求】 What are we looking for? A Cluster Revenue Manager, RMCC – APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor’s Degree or above -Practical work experience within hotel revenue management -Advanced Excel, PowerPoint and Word skills -Strong analytical skills and management skills such as leadership, organization, communication, planning and control -Sound functional knowledge of the day to day management and operation of a revenue management department -Commercial attitude and proactive sales approach -Able to set and maintain minimum standards -Able to analyze data and identify significant trends -Self-motivated and competitive -Able to work accurately and effectively under pressure -Good personal presentation -Warm personality and possess team spirit -Clear voice and well spoken, proficient in spoken and written English -Committed and career oriented What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members.

岗位职责 1.负责餐饮部行政管理工作,制定并实施餐饮经营的所有计划。 2.负责实现部门的营业收入指标和利润指标。 3.与行政总厨一起筹划和设计菜单，开发当地需求的餐饮产品。 4.熟悉饭店管理理论、餐饮管理理论、营销学和服务心理学。 5.协调与其他部门的工作关系，确保宾客得到满意的餐饮产品和良好的服务。 6.制定餐厅推销策略，督促员工做好食品饮料的推销工作，提高餐饮销售收入。 7.建全物资管理制度，对餐厅的设备、物资、用具等严格管理。 岗位要求 1.大专以上文化程度；5年以上同岗位工作经验。 2.精通本部门的业务知识，熟练掌握中餐、西餐、酒吧、茶馆的技能及管理技巧。 3.熟悉 食品原材料采购、储藏和厨房生产、餐厅服务全过程，善于安排各个环节的工作，能保证餐饮管理的协调发展。 4.具有食品原材料加工、餐饮成本核算方面的知识。掌握各种产品配方、各种食品原材料出料率标准，控制产品质量和成本消耗。 5.具有社会活动能力、组织领导工作能力和实际工作能力；善于调动餐饮 部各级管理人员的积极性。 您好!您的求职简历已经收到,我们会尽快进行阅评,之后再决定是否与您面谈! 请注意：您的简历信息将会被我们转发到我们的第三方招聘系统进行流程使用。我们会采用合理的安全措施来保护您的个人数据安全，如您继续申请该职位，即表示您已知晓并认可我们的操作。

职位陈述 通过与酒店总经理，营运总监，财务总监和人力资源总监建立高效的工作关系去实施酒店的总体管理战略。在与市场销售有关的酒店战略计划和总体经营目标方面，向总经理提供建议和支持，树立酒店良好的品牌形象。维护集团的标准、品牌的一致性和酒店的形象。 希尔顿商务总监始终要以宾客的利益为重并与其他团队成员密切合作。若要成功地应聘这一职位，您的态度、行为、技能和价值观应符合下列标准: ·       诚挚待客：        自愿全心全意为宾客提供无与伦比的绝佳体验 ·       正直诚信：        时时刻刻为所应为 ·       领导核心：        力争在业界和所在社区都位居领导地位 ·       团队合作：        所有工作中积极发扬团队合作精神 ·       主人翁精神：   勇于为自己的行动负责并敢于做出决定 ·       即时行动：        以刻不容缓的态度和纪律运营 ·       具有至少五年在国际连锁酒店的相关管理经验。 ·       良好的中英文读写能力。 ·       具备制订和执行营业预算及经营计划的能力。 ·       具备高效地推广和将品牌定位在理想的水平的能力。 ·       具备管理销售部的能力。 ·       具备协助总经理和管理层达到酒店总体经营目标的能力。 ·       掌握政治，经济和社会方面的知识及市场趋势。 ·       具有良好的沟通技巧，良好组织及展示技巧。 ·       具有领导，指导和发展员工的能力。 ·       具备处理危机的知识和能力。

1. Responsible for the operational and administrative management of the Food & Beverage department and kitchen, developing and implementing all F&B operational plans. 负责餐饮部和厨房行政管理工作，制定并实施餐饮经营的所有计划。 2. Responsible for achieving the department's revenue and profit targets. 负责实现部门的营业收入指标和利润指标。 3. Collaborate with the head Chef to plan and design menus, developing food and beverage products that meet local market demands. 与厨师长一起筹划和设计菜单，开放当地需求的餐饮产品。 4.Coordinate with other departments to ensure guests receive satisfactory F&B products and excellent service. 协调与其他部门工作关系，确保宾客得到满意的餐饮产品和良好的服务。 5.Minimum 5 years' experience in similar capacity with international chain hotels. 具有至少五年在国际连锁酒店的相关经验。

§  协助行政总厨提供创新的艺术性的超前食品。成本效益的餐饮产品提高了餐饮餐厅的声誉，同时在预算范围内满足了质量和出品标准 Assist Executive Chef in providing innovative and artisticallysuperior， Cost efficient food and beverage products thatenhance the reputation of the outlets, while meeting quality and presentationstandards in respect with budget department cost. §  在行政总厨不在或是下班后，确保指挥所有运营操作，使其满足酒店标准，及最高质量和卫生标准 Represent Executive Chef in his absence or when off duty,ensuring that all operations are conducted in respect of hotel standards,within the highest quality and hygiene standards. §  与行政总厨密切合作以便创新菜单、食谱、主题自助餐以及部门要求的其他相关食物产品 Work closely with Executive Chef in order to create new menus,recipes standards, themed buffet and any other food production related to thedepartment needs. §  管理并最大效率化厨房运转 Monitor and maximize efficiency in kitchen operation. §  协助行政总厨为餐厅厨房规划预算食物成本，控制成本减少损耗，有效利用过剩食品 Assist Executive Chef in planning and budgeting the food costfor the kitchen outlets, control cost by minimizing spoilage, utilizing foodsurpluses and portion control. §  协助行政总厨实施标准操作流程 Assist Executive Chef in implementing standards operatingprocedures in the department

Responsibilities 作职责： 1.主要负责中餐厨房的日常操作，以及自助餐厅的中式出品，确保饭店内食品，成品或半成品保持一贯质量、口味及外观； 2. 在预算范围内提供高质量食品并保证利润； 3. 计划出品并管理、协调主厨、厨师及其他厨房员工的工作； 4. 关注竞争对手的食品、价格及质量，研究当地餐饮市场，极积开创新菜品； 5. 同总管事共同监测确保所有厨房设备的卫生及所有设备的正常运作； 6. 与行政总厨，餐饮部，宴会及餐厅经理协调有关宴会食品的准备工作； 7. 确保每天按照五星级酒店的标准配料卡准备及烹饪食品； 8. 每天检查自助餐厅的食品； 9.擅长福建菜； 10.清楚所有食品的配料、技巧、烹饪方法及设备等方面的知识；   Job Specs 职位要求： 1. 良好的领导能力、组织能力； 2. 良好的创造性； 3. 良好的团队管理能力具有烹饪领域的领导经验；4. 有烹饪领域的学历/证书者优先; 5.有丰富的技术及行政经验；6.懂得成本核算，食物原料及食品营养知识等

【岗位职责】 1、制定及执行酒店市场销售计划。 2、酒店市场开发、客源组织和酒店商品客房、餐饮、会议的销售工作。 3、分析市场动向、特点和发展趋势，设立市场目标。 4、走访客户，根据市场变化，并不断改进服务工作。 5、审核服务活动的策划方案，组织员工工作。 6、签定住房优惠协议、旅行社房价协议及各种合作协议、认报刊合同、广告宣传服务协议。 7、统筹酒店内外的公关宣传工作；审阅酒店对外发布的宣传稿件。 8、对外通过接待、出访、新闻媒介等，对内做好各部门的推销和宣传活动等，管理美工制作，以达到酒店经营的宣传目标。 【岗位要求】 1、本科以上文化程度；3年以上同岗位工作经验。 2、按照公司整体要求，制定和组织实施公司在市场策划、销售管理、客户服务的战略规划。 3、负责项目可行性比选阶段的市场研究、客户分析、市场定位和营销推广方案设计。 4、负责监督和考核公司各项目的营销推广、销售进度、销售回款和客户服务等，支持和保障项目实施。 5、负责组织营销推广、销售执行、客户服务等方面专业人员的培训。 6、英语口语和书写流利。

Administration 行政 ·   Prepare and submit periodic reports to Sofitel T&C – China as wellas for management’s. 准备和提交中国区人才与文化定期报告，也将此运用于管理工作中。 ·As the key member of the management team, attends all scheduled meetingsand contributes actively with proper preparation 作为管理团队中的关键成员，参加所有已安排的会议并且积极贡献和适当准备。 · Conducts a daily briefing with department team members on current keyactivities. 组织部门团队成员对于当前关键活动进行每日例会。 · Liaise & Coordinate with the owning company & hotel financedepartment to conduct all the labor concerned licenses or certificates. 保持联络和协调业主公司和酒店财务部在办理所有劳动力有关的执照或资格证书事宜。 Financialand Revenue Responsibilities 财务及收入职责 · Be responsible for the department operation budget, investment andensure the expense will be always in line with the budget. 负责部门业务预算、投资并确保费用总是符合预算标准的。 · Work together with the other department heads to minimize the labor costwithout sacrificing the quality of the staff. 与其他部门负责人一起合作在不降低员工质量的情况下减少劳动力成本。 ·Assist the management in any activity to help promote business andrevenue for the hotel. 在任何酒店活动中协助管理层促进业务和收入。 Leaning & development and Talent& Culture 学习与发展和人才与文化 ·To hire, select and/or terminate the department staff, or actioningappropriate personnel movement 雇佣、选择和/或终止该部门员工或发布相关人事变动。 · Manages performance issues thatarise within the T&C department, as well as train, develop, coach andcounsel, conduct performance evaluations and resolve problems of departmentalteam members and managers 管理人才与文化部门内部出现的表现事宜，以及培训、发展、指导和咨询、业绩评估，并且解决部门团队成员和经理们的问题。 ·As a leaderof talent development, encourage the department ambassadors to learn andenhance the professional skills & knowledge in HR & Training areas 作为主导人力资源和培训领域中，人才的发展、激励部门大使学习以及提高专业技能和知识的领导者。 ·Must be an example of the Sofitel Values, brand standards, and achampion of grooming and appearance guidelines 必须作为索菲特价值、品牌标准和仪容仪表的优秀典范。 ·Effectively communicate to hotel team members using many varied channels 以不同的渠道与酒店团队成员有效地沟通。 · Ensures that ambassadorsare provided with a work place free of discrimination, harassment andvictimisation。Treats complaints of harassment and discrimination promptly andconfidentially. ·确保提供给大使们一个没有歧视、骚扰和危险的工作环境。处理骚扰、歧视的投诉并且保密。 ·Treat customers andcolleagues from all cultural groups with respect and sensitivity. 使用符合集团文化的行为并且尊重及灵活地对待每一位客人和同事。 ·Identify and dealwith issues which may cause cross cultural conflict or misunderstanding. 识别和处理可能导致跨文化冲突或误解的问题。

·        Identify and correct unsafe work proceduresor conditions and/or report them to management and security/safety personnel.      识别和纠正不安全的工作程序、条件并报告给管理人员和安全人员。 ·        Follow policies and procedures for the safeoperation and storage of tools, equipment, and machines.      遵守政策和程序以安全地使用及存储相关工具、设备。 ·        Complete appropriate safety training andcertifications to perform work tasks.      完成相关的安全培训并获得证书以便更好完成工作任务。 ·        Maintain complete knowledge at all times of:All hotel features/services, hours of operation, daily house count and expectedarrivals/departures, scheduled in-house group activities, locations and times,all hotel and departmental standards and procedures. 保持完整的理解：酒店的特色、服务、营运时间；每日客房数量以及预期的离店和入住率；制订内部团队活动、地点和时间；酒店所有部门的标准和程序。 ·        Access all function of computer systemaccording to established procedures and standards. 按照既定的程序和标准访问所有电脑系统的功能。 ·        Answer department telephone within 3 rings,using correct greeting and telephone etiquette. 部门电话需响三声后回答，使用正确的问候语和电话礼仪。 ·        Check office storage areas for propersupplies, organization and cleanliness. Instruct designated personnel to rectify any cleanliness/organizationdeficiencies. 检查储物室的正常供给、组织和清洁。如有任何缺陷，需指定员工纠正。 ·        Establish par levels for supplies andequipment.  Complete requisitions toreplenish shortages or additional items needed. 建立用品和设备的标准。完成采购以补充短缺或其他项目需要。 ·        Monitor and ensure that departmental areasare kept clean and organized at all times. 监督并确保部门区域保持干净、整洁。 ·        Review the daily business levels, anticipatecritical situations and plan effective solutions to best expedite thesesituations. 检查日常工作，预计危急情况并做好有效计划解决这些情况。 ·        Prepare weekly work schedules in accordancewith staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands. 依照工作指导方针和劳动预测准备每周的排班。通过每周业务需求调整排班表。 ·        Ensure that staff reports to work asscheduled.  Document any late or absentemployees. 确保员工准时上班，记录迟到或缺席的员工。 ·        Coordinate breaks for staff. 为员工协调休息时间。 ·        Assign work duties to staff in accordancewith departmental standards.  Communicateadditions or changes to the assignments as they arise throughout theshift.  Identify situations, whichcompromise the department's standards and delegate these tasks. ·根据部门要求把工作分配给员工。在工作期间内，有额外的或改变的工作内容需与员工协商分配。当影响部门标准和委托任务时应查明情况。 ·        Ensure daily line-up with staff occurs andreview all information pertinent to the day's business. 确保员工进行每日晨会和查阅每天的业务信息。 ·        Inspect grooming and attire of staff; rectifyany deficiencies. 检查员工的仪容仪表，纠正不足之处。 ·        Constantly monitor Human Resources staffperformance in all phases of service and job functions, ensuring that allprocedures are carried out to departmental standards; rectify any deficiencieswith respective personnel. 坚持监督人力员工部员工的工作与服务表现，确保所有的程序都符合部门标准；并纠正每一位员工的不足之处。 ·        Tour each department daily; look for safetyhazards and check staff adherence to hotel policies and procedures. 每天到每个部门巡查；找出安全隐患和检查员工对酒店规章程序的执行情况。 ·        Monitor the staffs' interaction with guestsand employees ensuring prompt and courteous service; resolve discrepancies withrespective personnel. 监督员工在对客服务和内部合作，确保快速、有礼貌的服务；解决个别不符合要求的情况。 ·        Assist departmental staff with their jobfunctions to ensure optimum service to guests/ employees. 帮助部门员工发挥工作职能，确保为客人和员工提供最好的服务。 ·        Observe guest reactions and confer frequentlywith staff to ensure guest satisfaction. 注意客人的反馈并经常与员工沟通，确保顾客满意。 ·        Anticipate guests' needs, respond promptlyand acknowledge all guests, however busy and whatever time of day. 预测客人需求，任何时候都要快速回应和感谢客人，尽管是在繁忙时段。 ·        Review Human Resources log books daily,ensuring information is kept current and accurate. 检查人力资源部值班簿，确保最新和准确的信息。 ·        Maintain current Human Resource status of allmanagement personnel; mail to Corporate offices monthly. 确保人力资源部管理人员情况，每月向集团汇报。 ·        Maintain files on all current laws regardingHuman Resources on: union (where applicable), workers compensation,immigration, unemployment. 确保人力资源部的所有资料符合现有的法规：联盟（如适用）；员工赔偿；出入境；失业。 ·        Maintain files on resource areas to include:compensation carrier, state employment agency, corporate human resource office. 保持资源范围的资料包括：赔偿金；国家职业介绍所；集团人力资源部。 ·        Develop and maintain current job descriptionsfor all hotel positions. 发展和维持酒店所有职位的现有工作概述。 ·        Identify and use outside recruiting sources,minimizing hotel costs. 确定和使用外部招聘资源使酒店成本最小化。 ·        Authorize the placement of newspaper ads forjob openings. 授权报纸刊登公开职位广告。 ·        Interview all applicants for managementpositions and submit recommendations. 面试所有管理职位的申请者并提交建议。 ·        Ensure that the application, screening,interview and hiring process for all candidates is carried out in accordancewith hotel policy and procedures. 确保所有申请者的应聘程序、筛选、面试和雇佣过程是按照酒店的程序规定进行。 ·        Develop and participate in an orientationprogram for all new hires. 参与和制订所有新员工的入职培训。 ·        Ensure accurate maintenance of all employeefiles. 确保所有员工档案的准确维护。 ·        Identify and coordinate outside trainingsources, which address the hotel's training needs. 确定和协调酒店培训需求的外部培训资源。 ·        Conduct, monitor, and critique in-housetraining programs/sessions. 带领、监督和评论内部培训。 ·        Identify certified personnel for training onC.P.R. and other health awareness topics. Schedule and maintain current records on certified hotel personnel. 确定被C.P.R.培训认证的员工和他们的健康情况。安排和保持在酒店个人认证的现有记录。 ·        Provide feedback to Human Resources staff ontheir performance.  Handle disciplinaryproblems and counsel employees according to hotel standards. 把人力资源员工的工作表现反馈给员工。根据酒店标准处理处罚程序和给予员工劝告。 ·        Establish guidelines for performance reviewson all employees.  Ensure completion andplacement in employees' files. 给所有员工建立工作表现回顾指导方针。确保确保完整并放入员工档案。 ·        Establish progressive discipline procedures;monitor compliance with such; conduct counseling sessions with employees;ensure documentation and placement of records in employees' files. 逐步建立处罚程序、监督等；监视并遵守；与员工展开咨询会议；确保文件都放入员工档案中。 ·        Ensure exit interviews are beingconducted/offered to with all terminated employees; ensure placement ofdocumentation in employees' files. 确保每位离职员工都进行离职面谈；确保文件都放入员工档案中。 ·        Audit Finance employee benefits’ records asscheduled. 如期记录审计财务员工的福利。 ·        Conduct audits on hotel payroll records asscheduled, verifying accuracy of titles, rates and status. 如期审核酒店工资记录，核实标题、准确率和情况。 ·        Complete and maintain current records on acompetitive wage and benefit survey for all hotel positions. 对所有酒店的职位调查，完善并维持目前的记录上有竞争力的工资和福利。 ·        Investigate, complete documentation andcoordinate worker's compensation, ensuring entitlement of payments. 调查，完善文件和协调员工赔偿，确保津贴。 ·        Investigate and respond to unemploymentclaims. 调查和应对失业索赔。 ·        Complete designated forms required bylocal/state/federal government and maintain on file the breakdown of allrelated benefit costs. 完成当地政府要求的指定表格和保持文件中所有相关福利费用的细目。 ·        Complete filing of work permits. 完成申请工作许可证。 ·        Coordinate employee requests, ensuringauthorized approvals and paperwork on: Leave of Absence/Vacations, Transfer,Sick Days, Bereavement Time, Discount Room Requests, Pension plans. 协调员工需求，确保批准和授权文书：请假，调动，病假，丧假，住房折扣，养老金。 ·        Establish relationships with local emergencycare facilities and follow up on each use of the facility by the hotel. 建立与当地紧急救援服务的关系，并由酒店跟进每个设施。 ·        Develop a list of agencies and contacts toassist employees with personal problems (i.e., rehabilitation). 建立一个机构和联系人名单，以协助有个人问题的员工。 ·        Secure and coordinate non-cost benefits foremployees (i.e., movie tickets, discounts, credit union). 协调员工的非成本福利（如电影票，折扣，信用单位）。 ·        Develop and coordinate employee incentive andrecognition programs. 制定和协调员工的激励和奖励计划。 ·        Plan and coordinate with the ExecutiveCommittee all employee social and sports activities (i.e., awards banquet,quarterly mgmt. outings) 计划并与行政委员会协调所有员工的社会和体育活动。（即颁奖宴会，每季度MGMT，郊游） ·        Contact local organizations and establish"Good Will" projects which the hotel can become involved with topromote positive public relations with the local community. 联系当地组织和建立“慈善”项目，促进酒店与当地社区的积极公共关系。 ·        Coordinate local sources to assist withrelocation needs.  Maintain informationon area for relocated hotel personnel. 协调当地资源，以协助搬迁的需要。维持被涉及酒店员工的资料。 ·        Oversee the preparation & distribution ofquarterly newsletter. 监督编辑和分配的简报。 ·        Update the employee handbook as changesoccur. 根据改变更新员工手册。 ·        Schedule and direct employee locker audits. 定期和带领审计员工寄物柜。 ·        Prepare Human Resources budget annually.  Track actuals to forecast and keep expenseswithin budget. 预算每年人力资源的编制。跟进预算和保持开支在预算内。 ·        Maintain confidentiality and security ofemployee and hotel records. 保持员工和酒店记录的安全和机密性。 ·        Prepare and submit daily/weekly departmentalpayroll records. 准备和递交每天/每周的部门员工工资记录。 ·        Document pertinent information indepartmental log book. 文件中的有关信息要记录在部门记录簿里。 ·        Attend designated meetings. 参加指定的会议。 ·        Prepare and send all designated corporatereports. 准备和发送所有指定的公司报告。 ·        Foster and promote a cooperative workingclimate, maximizing productivity and employee morale. 促进和推动合作的工作氛围，最大限度地提高生产力和员工士气。 ·        Successful completion of thetraining/certification process. 成功地完成培训/认证过程。 ·        Maintain the employee suggestion box andensure responses are given on a timely basis. 维持员工意见箱和确保及时回复。 ·        Conduct monthly departmental meetings. 组织每月部门会议。 ·        Prepare list of departmental equipment needsfor annual capital expenditures. 为年度支出准备部门所需设备的清单。 ·        Follow up on assignments and special projectsgiven by the General Manager. 跟进分工和总经理给予的特别项目。 ·        Network with local peers, establishingpositive public relations.  Attendassociation meetings and functions. 与当地建立积极地公共关系。参与社团会议和工作。 ·        Actively forwarding and sharing  social media information of hotel, includingWeChat , Weibo and so on. 积极转发和分享酒店社交媒体的内容，包括微信微博等。

岗位职责： 在公司发展战略下，参与制定酒店项目的战略目标，并统筹运营项目全生命周期的战略目标分解。 1. 负责执行并落实酒店高品质运营战略，并在执行过程中对各部门各渠道实现品质策略的协调及决策。 2.负责酒店的经营管理和日常运转工作，确保各营业目标的圆满实现。 3. 深入酒店各项经营管理，搭建酒店运营标准化体系、管理流程、工作标准，及各项管理制度的贯彻执行。确保餐厅各部门之间良好合作关系，发现矛盾与问题及时协调与处理。 4. 通过运营标准管理体系提升品牌及价值，提升对客服务质量，积极拓展会员数量，加快品牌布局。 5. 维护好酒店资产，加强酒店资产的管理，确保酒店资产的完整性。 6. 负责定期组织对行业发展趋势、酒店运营状况和市场竞争能力的调研，结合酒店的品牌定位，反馈总经理并共同研究，提出优化运营服务标准的策略和方案，确保酒店的正确经营方向。 7.依据总经理的工作方针制定部门的年度收入预算与运营计划，并组织安排具体实施计划并达成预算。 8.负责搭建酒店管理团队，并致力于提升职业度与执行力。 9.负责建设与发展运营团队，组织计划人员的招聘 培训 考核从而满足运营与业务拓展的需要。 10.把握市场行情，负责酒店的年度市场计划的制定，部署及监督与实施。（对外合作、渠道管理、媒体合作、推广策划等相关工作的落实）。 11.负责整个酒店的成本控制（各项财务费用的管理与控制），发现问题及时调整并执行新的措施。 12.负责酒店公共安全、食品安全、消防等，定期检查各项安全的执行状况，协调处理餐厅外部公共关系。特别把握国家有关食品卫生方面的方针、政策，作相应的总结。 任职要求： 1、本科及以上学历，3年以上国际星级酒店或轻奢酒店运营管理经验，酒店管理、旅游管理专业，有同岗位工作经验者优先； 2、深谙星级酒店服务管理理念，对新形势下的酒店服务有独道的想法； 3、良好的执行能力，善于利用互联网进行传播推广能力； 4、有较强的规划、沟通、协调管理能力，良好的系统思考分析能力，强烈的自我驱动能力； 5、具备酒店筹备、开业工作经验，能接受外地出差。

岗位职责 1、负责规划公司的市场发展策略，把握公司在行业中的发展方向，完成公司在行业中的市场定位，及时提供市场反馈并对公司的市场操作计划不断优化与完善； 2、通过各种市场推广手段完成既定的品牌营销目标，对营销预期目标及实际效果负责； 3、负责大客户开发、渠道拓展、商务洽谈、开发和协调各类媒体资源，建立有效的媒介传播手段等； 4、负责团队的建设与管理，全面安排、管理市场部的年度市场策略和市场计划； 岗位要求 1、培训：战略管理、组织变革管理、管理能力开发、市场营销、合同法、财务管理及谈判技巧等方面的培训 2、专业技能：对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关 3、职业素养及胜任能力要求：高度的工作热情，良好的团队合作精神，有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力

【岗位职责】 1、建立并管理一个高效的厨房团队、监督所有中厨房的出品。 2、制定员工工作日程安排。 3、预计、制定和监控每日市场采购单。关注食品成本控制。 4、开展新菜肴的试菜和开发工作。 5、召开所管辖部门的每日例会。 6、充分理解并严格遵守酒店的规章制度，例如消防，卫生检疫以及健康安全等。 7、监督所有供应食品的质量与数量。 8、监督厨房收到的食品的质量与数量。 9、经常检查厨房设备，做好维护工作。 10、保证每日售货柜台上，自助餐上以及宴会上的食品陈列引人入胜。 11、确保所有直接面对客人的员工对于食品以及其制作工艺有充分的认识。 12、与本各部门建立良好的联系。 13、确保员工执行正确的卫生程序，检查和控制所有相关政策，协助卫生经理监控国家规定的执行情况。 14、参与菜单计划，推荐新菜，并联系组织相关厨房和餐厅执行新菜的推出。 15、负责做好所有促销和活动的纪录，书写和计算菜谱包括菜肴的照片。

岗位职责： 财务会计和控制：在健康的控制环境中实践最佳的财务会计流程 管理报告：专注,创新和平衡报告以激励管理行动 营业支持：为经营提供最高标准的财务和商业支持 信息技术和系统：对财务部门信息技术的优化以提高效率和信息 投资：优化资本投资回报 展望未来：对重大的战略计划和预算进行精确预测 现金和营运资本：在严格控制环境下优化现金状况 成本管理：支持营运以优化成本的效率     岗位要求：     流畅的英语口头&书写能     系统操作技能：Onq, Check SCM, SUN, OPERA/ OnQ PMS,  MICROS,  HRLINK,    办公室软件: Windows, Word, Excel, PPT    大学及以上学历    财务及相关专业和证书，例如：ACCA/ CPA    5年以上酒店工作经验，至少2年国际品牌同岗位工作经验

招聘岗位：餐饮部副总监 【工作职责】 依照酒店标准确保所有餐厅和宴会厅成功运作并独立盈利。确保餐饮部运作符合其酒店策略，适当执行酒店规章。确保酒店所有的乃至最细小的品牌标准都要被贯彻执行并在适用的地方有选择地执行品牌标准。以支持和灵活的态度与其他管理层成员紧密合作，着眼于整个酒店的成功和酒店客人的满意度。 【任职要求】 1. 优秀的客户服务技能，沟通和分析能力，餐饮服务技能。 2. 专业酒水知识和技能 3. 全面了解业务需求、财务报告和生产力要求 4. 至少两年以上同岗工作经验 【福利待遇】 月休8天/提供食宿/年假16天起/每日历年凯悦集团姐妹酒店12间夜免费房/月度员工认可奖励/绩效奖励 We are looking for Assistant Director of Food and Beverage 【Job Responsibilities】 Ensures that all restaurants and banquet halls operatesuccessfully and profitably in accordance with hotel standards. Ensure that theFood & Beverage Department operates in line with its hotel strategy andproperly enforces hotel regulations. Ensure that all of the hotel's brandstandards, down to the smallest detail, are followed through and selectivelyimplemented where applicable. Work closely with other members of the managementteam in a supportive and flexible manner with an eye on the success of theentire hotel and the satisfaction of hotel guests. 【Job Requirements】 1.Excellent customer service skills, communication andanalytical skills, food and beverage service skills 2. Professional beverage knowledge and skills 3. Gain a thorough understanding of business needs, financialreporting, and productivity requirements 4. At least two years of work experience in the same position 【Benefits】 8 days off per month / Provide associate dormitory / 16 days upAnnual leaves/ 12 free nights at Hyatt hotels per calendar year / Monthlyassociate recognition awards / Monthly Incentive

1）研究公共政策，制定与公司业务相匹配的发展策略，维护公共关系；负责品牌设计、开拓、建设与管理，打造竞争力品牌。 2）开展市场调研分析，制定营销策略，包括营销目标、推广计划等，做好年度营销费用预算；策划制作市场传媒对外广告，监管广告质量并开展市场评估；管理公司线上营销渠道，如社交媒体账号、电子商城的运营维护，开展线上营销推广活动；管理合作伙伴和渠道供应商，推进资源及客户数据库共享、信息发送、积分互换等业务合作。 3）与业务部门紧密合作，做好年度、季度和月度的销售活动计划；参与编制、调整产品及服务价格体系，监督业务部门执行情况；管理收益，提出产品/服务改进建议；组织营销推广，对接传媒推出优惠活动；分析运营数据，评估策略有效性，指导后续活动策划。 4）建立并维护客户信息库，提升客户满意度；维护与客户、渠道伙伴的合作关系，建立客户档案。 5）统筹资产运维，保障资产正常运作；协调资源，保障活动顺利开展。 6）完善合同管理程序，评估风险并提出预防措施；制定合同范本，协助业务部门合同的起草与谈判；审核合同文本，监控重点合同，建立审查评估机制。

【岗位职责】 1、负责整个酒店每日的运营。 2、每月召开综合性部门会议，内容包括对需要特别处理和提供详细信息的程序及活动的评估。 3、协助总经理管理酒店的收益增长并通过充分利用公司的系统，商业程序和规定使收入最大化。4、完成营业收入预算，控制劳动成本和支出，在职责范围内获取最大的利润，对酒店的损益负责。 5、参与编制部门年度运营预算和支持酒店总体目标的财务计划。 6、从收益支出、利润、业绩表现和预算的差异等方面对运营部门进行监测和管理。 7、协助总经理制定、执行、监管酒店的各项财务与运营计划、提升销售潜力与盈利能力。 8、接受万达集团的价值观，并且在日常工作中保持及促进万达标准的品牌文化。 9、确保酒店通过出色的宾客服务和设施达到最高水平的宾客满意度。 9、完成总经理交付的其他工作任务。 【岗位要求】 1、奢华酒店餐饮背景。 2、具有奢华度假酒店工作经验，最少有8年以上管理工作经验。 3、优秀的沟通技巧，能够流利地使用中英文沟通。 4、有良好的团队领导能力、管理能力及执行能力。 5、男女不限，年龄在35-45岁之间。 6、薪资面议。