Plan and supervise
the daily operations in order to contribute to the enjoyment of our guests' lifestyle experience.
计划和监督日常工作，以提供我们对客人享受 WOW 般的体验。
Develop, implement
and continually review the policies, procedures, practices and standards and
control to ensure they are consistently applied.
开发、推行、不断更新检讨政策、注意程序上的做法跟标准并确保员工贯彻运用。
Develop and implement
objectives for the team in line with the hotel objectives.
制定和建立与酒店目标一致的团队。
Participate in the
selection of associates.
参与筛选工作人员。
Train, develop,
coach and manage the performance of direct and indirect reporting associates
to ensure the efficient running of the bar in order to maximize associate
satisfaction, productivity, guest satisfaction and consequently
profitability.
训练、培养、及指导直接与间接部署以确保部门运作效率、员工及客户的满意度、生产率以及高获利。
Maintain high
visibility during meal service and occupancy in order to ensure smooth
running of operations, promote good public relations, take corrective actions
and handle customers’ complaints to ensure their satisfaction.
维持客户用餐期间高品质服务，并确保流程顺畅促进良好的公共关系，善用纠正措施和处理客诉并取得顾客满意度。
Organize special
events in the bar such as receptions.
举办特别的活动。
Inspect all
areas to ensure the food quality and service are according to standards and
to ensure the physical facilities and equipment are well kept and that all
health and safety regulations are adhered to, by verifying temperatures, observing
presentation, tasting products and checking preparation methods to determine
quality.
检查所有区域以确保餐饮品质服务流程、以及厨房、餐厅及其用具皆均达水准规定及检查有无破损处，并以确认温度、检视食品摆饰、品尝食品的方式来确保品质已达到健康和安全标准。
Give guidance
toward improvement and make necessary adjustments for consistency.
指导、改善及实施必要的调整以达一致性。
Forecast covers
and revenues, while controlling payroll and other relevant costs, minimizing
loss and misuse in order to achieve and exceed the budgeted profitability.
管控工资和其他相关费用同时估计来客数及收益，降低损失与滥用，以达并超越预估的盈利收入。
Evaluate cost
effectiveness of all aspects of operation.
评估成本效益在各方面的运作。
Develop and
implement cost saving and profit enhancing measures.
制定实施节省成本和利润提高的措施。
Manage and
control stock ensuring par levels are maintained.
管控库存，确保标准维持不变。
Anticipate and
maintain all material and supplies ensuring their availability.
预防并维护所有材料和用品，确保其可用性。
Control usage of
food items and appropriate usage of equipment, tools and service equipment
ensuring the equipment is used in a correct and safe manner.
控管使用的餐饮及器具和服务设备，确保设备安全且正确的使用。
Accomplish a set
of administrative duties such as leading and attending meetings, writing
reports, maintaining a logbook of activities and other specific duties
related to the role.
完成一套行政模式，如领导会议、撰写报告、维持日志活动及其他工作的相关作业。
