JOB OVERVIEW The role will provide legal support to the Greater China region.  This individual will lead the legal function for Greater China and support Wyndham Hotels & Resorts APAC in accomplishing its strategic goals whilst minimizing financial and legal liability for the Company.        This role will provide all members of the WHR team with sound operational advice based on legal opinion.  He or she will work closely with the functional leaders to represent the organization with clients, owners and partners.  KEY RESPONSIBILITIES To provide counsel to all functions within the business to facilitate the execution of the strategic plan within compliant processes and with minimum exposure. Negotiation, drafting, interpretation and enforcement of all types of agreements for the region with a focus on GC, including hotel management and franchise agreements, joint venture agreements, supplier agreements, strategic development agreements, technical services agreements, subordination and non-disturbance agreements, and related financing and other documentation.  A particular focus will be required on supporting the development process for management, franchised agreements, acquisitions or investments in new hotel properties throughout Greater China markets. For managed operations, this role will interact closely with hotel staff and management company executives on various legal issues, including negotiation of hotel property agreements, procurement programs as required. To maintain, communicate and advise on legal departmental and company policies and procedures with up-to-date alignment with mandatory requirements in different markets. To work with brand representatives on legal issues involving marketing programs, standards, strategies and the related commercial agreements. ·       This role will use its strong legal and commercial instincts and be able to apply these to assist the organization with business solutions. ·       This role will use its leadership skill to act as an advisor and influencer APAC leadership. Take initiative to constantly looking for ways to improve overall organization efficiency from legal & process prospective. Act as the key leader role in all compliance related issues for the region and ensure the overall business compliance and legal requirement are met for all markets. Work with outside counsel to represent Wyndham to lead all litigation or non-litigation related cases / issues in Greater China Lead & develop the China legal team to best support the business needs. Carry out any other duties/projects assigned by the line manager from time to time. QUALIFICATIONS & REQUIREMENTS Bachelor’s degree in law and pass the bar for PRC with rich experience of practicing law in Greater China Broad transactional and litigation experience in a law firm or in-house legal team In-house legal experience, particularly in a PRC office of a multinational or public company, is strongly preferred Experience managing teams is preferred Experience in hospitality and franchising a major plus Must be confident in providing advice and direction to senior Excellent writing skills, negotiation skills, oral communications in both Chinese & English Able to work without significant supervision and a sense of urgency with the ability to deliver within projected timeframes. Highly analytical and able to anticipate and prevent potential obstacles or issues. Efficient, structured, and able to work under pressure. Focus on driving results & solve problems to support business needs.

工作职责: 在公司发展战略下，参与制定酒店项目的战略目标，并统筹运营项目全生命周期的战略目标分解。  1. 负责执行并落实酒店高品质运营战略，并在执行过程中对各部门各渠道实现品质策略的协调及决策； 2. 整合资源，深入酒店各项经营管理，搭建酒店类产品运营标准化系统、管理流程； 3. 通过运营标准管理系统提升品牌及价值，提升对客服务质量，积极拓展会员数量，加快品牌布局； 4. 维护好酒店资产，加强酒店资产的管理，确保酒店资产的完整性； 5. 负责定期组织对行业发展趋势、酒店运营状况和市场竞争能力的调研，结合酒店的品牌定位，反馈集团并共同研究，提出优化运营服务标准的策略和方案，确保酒店的正确经营方向； 负责搭建及管理团队，并致力于提升职业度与执行力。 岗位要求： 1. 有较强的规划、沟通协调能力，商务谈判能力，良好的系统思考分析能力，强烈的自我驱动能力； 2、 10年以上工作经验，5年以上集团品牌酒店管及团队管理经验； 3、 熟悉集团型连锁酒店运营、业务管理及集团运作模式，熟知酒店日常运行标准与服务规范； 4、 有魄力、识大体、讲格局、有拼劲； 5、 具备酒店筹备、开业工作经验优先，能接受外地出差； 6、有0-1酒店品牌/项目运作经验优先考虑。

一、Key Responsibilities 职责概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 凭借相当独立的主动性和判断力,为酒店提供领导和方向以确保酒店长期处于高效的、有效的和赢利的经营状态。   二、Essential Duties and Responsibilities 主要职责和责任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 确立酒店的经营计划、发展规划及经营方针，确定酒店管理目标，领导经营班子成员开展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市场变化和发展情况，制定市场拓展计划和价格体系，适时提出阶段性工作重点，并指挥实施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 决定酒店组织机构及中层以上管理人员培养和使用，负责组织对部门经理的人事考核和业绩评估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the  limits of authority; 全面负责酒店的市场拓展和财务计划工作；在权限内负责酒店内资金调配，审批资金支出等经营事宜。 5. Enhance hotel safety management; 加强酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司领导交办的其他工作。   三、Requried Qualifications 资质要求 1. Required Skills / Certificate 技能 / 证书 2. Computer Skill: Skillful to operate Office电脑操作技巧: 熟练使用MS办公软件 3. English Language Level: Fluent in English spoken and written is preferred 英语水平：口语与书写流利为佳   Qualifications 资格 1. Team Focused 关注团队: Support colleagues 给予同事支持 Explain what to do and the reason 阐述工作任务及其原因 2. Action Oriented 行动导向 Strives to deliver consistently 力争始终如一的完成工作 Focus on details and standards 关注个人工作的细节和标准 3. Passionate工作热情 Understand guests’demand and the market 理解客户的需求和市场 Create a positive environment for changing 为变革创造一个积极的环境 4. Business skills 业务技能 Understand the short-term opportunities of reform 了解短期的变革机会 Understand the profit model 了解企业如何盈利   Experience 经历要求 1. Associate degree or above; 全日制大专（含）以上学历。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企业管理等相关专业。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星级酒店管理工作经验。 4. Hotel management professional knowledge and leadership skills; 酒店专业知识及领导能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很强的计划、组织、沟通、协调、领导能力。 6. Skilled in the use of office automation equipment and realated management software; 熟练运用办公软件及相关管理软件。 7.Excellent written and verbal communication; 具备优秀的书面和口头表达能力。 8. Appreciate Poly culture; 认同保利企业文化。 9. Good Character and Ethics; 有良好的职业操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 严格遵守国家法律法规，执行企业各种规章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原则性强，职业化规范度高，具有良好的团队协作精神，出色的人际交往能力，诚实可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有较强的工作责任心和学习能力、良好的团队合作意识。

岗位职责 1.参与集团公司中长期经营计划，根据经营计划完成年度财务预算，并跟踪其执行情况； 2.参与组织建立集团财务管控体系，优化部门组织架构及财务工作流程； 3.参与集团公司重要事项的分析和决策，为生产经营、业务发展提供财务支持，控制财务风险，负责集团海外财税政策解析及应用落实； 4.协助上级建立集团财务风险管控体系，配合集团内外部财务审计； 5.根据集团年度经营计划目标，组织集团下属部门、分公司开展预算编制工作； 6.完成费用预算达成率的考核数据提供，及时监控预算执行情况，并发现问题，提出合理化分析建议； 7.整合、分析财务信息，编写财务分析报告，协助CFO完成相关工作。 任职要求： 1.本科以上学历，10年以上财务工作经历，其中8年以上四大事务所工作经验，集团公司从业经验知识与技能； 2.持有中国注册会计师、英国注册会计师、美国注册会计师，熟悉国际和国内财税准则及法规； 3.熟悉会计、审计、税务、财务管理等相关法律法规，出色的财务分析和资金管理能力； 4.具有较强的判断和决策能力、人际沟通和协调能力、计划与执行能力； 5.工作细致、严谨，并具有战略前瞻性思维，能承受较大工作压力。 您可将个人简历和求职意向发送至hht@dfwsgroup.com，如有合适职位，我们会第一时间与您联系~

（一）岗位职责： 1、根据公司经营战略，协助公司高层领导制定公司发展战略规划并负责组织、规划公司人力资源的整体发展，制订与集团公司经营战略相匹配的人力资源政策，实施公司日常运营及管理； 2、定期向领导提供公司有关人力资源战略、组织建设等方面的专项建议，为重大决策提供人力资源信息支持； 3、建立并完善人力资源管理体系，研究、设计人力资源管理模式（包含招聘、培训、绩效、薪酬及人才梯队、组织发展等体系的全面建设），制定和完善人力资源管理制度； 4、根据公司发展战略及业务导向，领导营造良好的企业文化氛围，塑造和强化公司价值观，推进公司企业文化建设，不断提高组织和团队的战斗力。 5、完成公司交办的其他工作。 （二）任职要求： 1、本科及以上，人力资源，经济学，心理学，管理学等相关专业; 2、5年以上人力资源管理经验且负责过HR全盘整体工作; 3、具备扎实的人力资源专业知识，了解公司人力资源管理的主要模块; 4、具备出色的组织、计划、沟通协调能力；具有敏锐的洞察力和较强的决策力； 5、具有高度的工作热情，做事有激情和想法，对人力资源管理具有独到见解。

岗位职责 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系，树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1、 本科及以上学历，相关管理专业。 2、 从事五星级及以上酒店工作经验10年以上，同岗位5年以上。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

【岗位职责】 经营方面 1、全面负责酒店的经营管理； 2、负责制定酒店的经营预算和决算，提出更新改造和运营计划； 3、落实酒店年度财务预算，向各部门下达年度工作指标，并监督执行； 4、负责带领团队实现酒店的各项营业收入指标和利润指标； 5、有效控制人力、食品、能耗等各项成本的支出； 管理方面 1、建立、健全酒店的组织管理系统，使之合理化、精简化、高效化； 2、做好酒店机构设置、员工编制及重要人事变更； 3、优化团队管理，指导培训工作，培养人才，提高整个酒店的服务质量和员工素质； 4、负责酒店资产的管理和维保工作； 5、做好酒店安全生产管理工作； 对外关系 1、负责做好酒店与各界人士的公共关系，树立酒店良好形象； 2、主导行业内相关媒体及销售平台的维护，进行合理有效的酒店宣传，并获得较好的市场评分； 【岗位要求】 1、第一学历为全日制本科，管理类相关专业；（必须） 2、年龄45周岁以下，身体状况良好；（必须） 3、从事外资酒店工作15年以上； 4、拥有外资酒店总经理或副总经理岗位工作经验； 5、熟悉酒店各部门运营、服务及管理流程； 6、具有敏锐的商业触觉及市场洞察力，善于审时度势，制定酒店发展战略； 7、具备强效的执行力、协调能力、创新能力和危机处理能力； 8、具备较强的沟通、计划、决策和综合判断能力； 9、善于团队建设和企业内控； 10、拥有良好的英语阅读能力和口语沟通能力； 11、具有良好的敬业精神和职业道德操守，责任心及原则性强，正直、公正、廉洁自律； 12、能与投资人保持良好的关系，处理并解决好投资人对酒店经营管理的诉求； 13、有政务接待或大型会议接待经验者优先； 14、有江浙沪国企、央企背景酒店工作经历者优先；

岗位职责： 1. 负责酒店经营管理，带领团队完成各项经营目标； 2. 编制经营规划，制定营销策略,组织实施； 3. 优化制度和服务规程，贯彻落实，促进管理绩效提升； 4. 分析财务报表，完成各项财务预算指标； 5. 优化服务品质标准，打造一流服务口碑； 6. 基于酒店定位，打造奢华品牌形象； 7. 打造优秀管理团队，增强团队凝聚力。 任职要求： 1. 本科及以上学历，相关管理专业； 2. 高端酒店工作15年以上，6年以上国际品牌联号酒店管理经验； 3. 至少有2家及以上国际品牌酒店总经理任职经历； 4. 熟悉酒店各部门服务及管理流程，市场营销管理背景优先； 5. 善于管理和经营团队，事业心强，有品牌意识； 6. 具有较强的领导能力和组织协调能力； 7. 具有敬业精神，正直、公正、廉洁自律； 8. 有英语口语沟通及英文报表阅读能力。 （备注:接受集团派遣至旗下成员酒店）

岗位职责: 1. 监控和维护综合体内所有机电厂和设备的正常运行,协调和监督承包商和内部技术人员为建筑服务、系统和设备进行维护； 2. 领导团队为设施综合体提供高质量的机械、电气和结构维修，根据工程实践和职业健康与安全法规，指导员工进行日常维护和紧急维修工作，尽可能密切监测维修和维护对其状况的影响，确保保留所有维护和测试记录； 3. 进行现场检查并监督工作进度，监督承建商的机电维修及紧急维修工程，确保工程符合规定的规格和标准，预估工作时间、工作所需的人力、材料、工具和设备、特殊服务，例如断开电源、架设脚手架等，维护备件库存； 4. 分析机电厂房和设备的缺陷，并给予应对措施，并对所有工艺和技术领域保持可持续性的改进； 5. 对团队员工负责,为团队成员开展相关培训； 6. 及时完成安排的工作内容，与客户保持持续沟通，提出相关意见以提供更好的服务； 7. 如果出现紧急情况，须能够随时待命。 岗位要求： 1. 8年以上电气机械和环境工程等相关领域的工作经验及4年以上的管理经验； 2. 良好的监督和沟通能力； 3. 具备良好的国语，英语，粤语沟通及读写能力 4. 可接受轮班及通宵班工作。 5. 工程相关专业本科学历优先；

岗位职责: 1. 监控和维护综合体内所有机电厂和设备的正常运行,协调和监督承包商和内部技术人员为建筑服务、系统和设备进行维护； 2. 领导团队为设施综合体提供高质量的机械、电气和结构维修，根据工程实践和职业健康与安全法规，指导员工进行日常维护和紧急维修工作，尽可能密切监测维修和维护对其状况的影响，确保保留所有维护和测试记录； 3. 进行现场检查并监督工作进度，监督承建商的机电维修及紧急维修工程，确保工程符合规定的规格和标准，预估工作时间、工作所需的人力、材料、工具和设备、特殊服务，例如断开电源、架设脚手架等，维护备件库存； 4. 分析机电厂房和设备的缺陷，并给予应对措施，并对所有工艺和技术领域保持可持续性的改进； 5. 对团队员工负责,为团队成员开展相关培训； 6. 及时完成安排的工作内容，与客户保持持续沟通，提出相关意见以提供更好的服务； 7. 如果出现紧急情况，须能够随时待命。 岗位要求： 1. 8年以上电气机械和环境工程等相关领域的工作经验及4年以上的管理经验； 2. 良好的监督和沟通能力； 3. 具备良好的国语，英语，粤语沟通及读写能力； 4. 可接受轮班及通宵班工作； 5. 工程相关专业本科学历优先。

岗位职责： 1、全面负责酒店筹备和经营管理，有特色温泉酒店筹建经历。 2、制定筹备期及开业后预算，并实现酒店的营业收入指标和利润指标。 3、确立酒店的经营管理方针、发展方向、组织机构和完善酒店的长远规划及年度经营计划。对酒店的建造及产品布局有自己的思考。 4、落实酒店年度财务预算，向各部门下达年度工作指标。 5、督促分管部门根据酒店年度经营、管理计划分解，形成部门工作任务。 6、做好酒店机构设置、员工编制及重要人事变更。 7、负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、督促酒店维修保养工作和酒店安全管理工作。 9、指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 10、完成分管领导交办的其它工作任务。 岗位要求： 1、 有特色温泉酒店筹建经历，具有国际品牌度假酒店从业经验及互联网思维优先。 2、 大专以上学历， 从事五星级酒店同岗位工作2年以上，对酒店的建造及产品布局有自己的思考。 3、 熟悉酒店运营管理，包括各部门服务及管理流程，良好的预算管理、经营管理和目标达成能力，具备一定的战略思维。 4、 具备较强的责任-目标意识， 较好的抗压能力，思维活跃，学习能力强，善于管理和经营团队。 5、  有较强的沟通、计划、决策和综合判断能力。

Job Summary 职位简述 He/she will implement, lead and manage the entire resort Food & Beverage operations and to achieve the highest standards. He/she will abide with the instructions and laws issued by the Chinese authorities, HACCP requirement and company’s set standards whichever is higher in connection to food handling, hygiene and food storage. 贯彻、领导并执行全酒店所有的餐饮运作，并使其达到最高标准。关于食品操作、卫生及储存等问题必须遵守中国法律法规、食品卫生安全要求及酒店相关规定。 Key Duties and Responsibilities 主要义务和职责 § To actively contribute to the successful achievement of the organizational goals § 为达成公司的经营目标而积极努力地贡献自己的力量 § To maximize productivities for all the food and beverage outlets § 使所有餐饮点的生产达到最大化 § Oversee the whole resort kitchen operations § 监管整个酒店餐饮的整体运营 § Ensure proper hygiene and sanitation in the work place § 确保工作场所的食品安全卫生环境 § Adequate stocks of working materials, inter–department coordination and training § 工作材料有充足库存，部门内的协调和培训 § Carry the full responsibility of the operating equipment including its inventory levels § 对餐饮运作设备全权负责，包括盘点 § Abides with the instructions and laws issued by the Chinese authorities in connection to food handling, hygiene and food storage § 遵守中国有关机构关于食品处理，卫生安全和食物储存等方面的法律法规 § Develop realistic action plans aimed to introduce and improve service, procedures and working methods § 制定切实可行的计划来提高餐饮部的产品、工作方法和流程等 § Maintain an excellent reputation in the eyes of the public, owners, management, guest and staff § 在公众、业主公司、管理层、客人和员工眼里都维持良好的形象

【岗位职责】 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 【岗位要求】 1、 本科以上学历，相关管理专业。 2、 从事国际品牌酒店工作10年以上，具有5年以上相关高层管理工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。 6、 可以使用英文作为工作语言。

1.根据餐饮指标，负责餐厅的菜单筹划、更换及产品规格的制定 2.组织、制定新菜品的开发，保证重要宴会的接待符合质量要求并赢利严格控制好厨房原材料的库存量和剩余食品，做好成本管理工作 3.重视客人的意见，处理好客人对厨房菜点生产方面的投诉，严格执行《食品卫生法》，确保工作区域及厨师制作的食物符合国家卫生标准

Position Statement: The Senior Manager, Finance Project, FSSC is the key Business Partner for GCM FSSC. This person is expected to manage and deliver the enrollment/transition in accordance with Finance Shared Service Center project plan. This position will be collaborating across Corporate Operations Finance, Pre-opening, and Hotel team to ensure deliverables are met. Position Summary: FSSC Enrollment Project Management Closely working with Project Director, Operations Finance team, Pre-opening team and Hotel teams to successfully enroll hotels into FSSC. Be responsible for Focused and Full-Service hotels Shared Service enrollment full cycle of processes. i.e.: Solution, Implementation and Stabilization. · Solution: Communicate with owners and hotels for their better understanding of Hilton FSSC. Provide and guide the hotel of their specific FSSC solution. ·  Implementation: Lead the hotel enrollment projects make sure the systems (DocMX, RPA, E-voucher, Ticketing systems) are deployed per schedule. Enrollment process are setup and trainings are delivered. ·  Stabilization: Keep monitoring on process stabilization and hand over to FSSC operations team when it’s stabilized. Lead on project charter alignment, develop the transition plan, manage to get sufficient resources per agreed the goal and timing. Ensuring transparent/timely reporting on the progress, success and risks/issues of the project status to leadership and seek their support to ensure project moving forward smoothly. Manage program reporting to various stakeholders, driving governance set-up and effective. FSSC Continuous Improvement Project Continuously improve the enrollment/transition Process, Methodology and Toolkit, actively manage risks and issues by collaborating across work streams, ensuring lessons learned and driving consistent and optimized enrollment/transition. Be responsible to lead the operations process Continous Improvement initiatives. Identify the opportunities and deliver the expected efficiency savings. Change Request and Project Budget control Manage change requests/scope changes based on business/project needs if any. Control the project budget, evaluates all project initiatives as to feasibility, costs/benefits and value-at-risk, and takes corrective actions when necessary. Communication and Relationship Management ·  Relationship management of internal and external stakeholders. Builds supportive, productive, and trusted working relationships with Owners, Operations Finance Team, Hotel teams, FSSC teams and Corporate team. People Management Lead the team and guide on Team Members’ Project Management skillset and knowledge buildup. Be responsible for Team Members’ career development. Other Ad hoc Corporate projects. Qualifications Strong Financial Analytical skill, number sensitive. Strong Project Management skills. More than 10 years of related experience. More than 4 years of management or supervisory experience. 20-40% travel request

与总经理一起制定年度营销方案。 尊重和发展酒店市场销售政策及程序，并与雅高酒店集团保持一致。 寻找新的业务来源、客户并不断改进策略，以超越市场变化。 与社交媒体、网络媒体等保持良好合作关系，以达到酒店经营的宣传目标。 预测和月度预测的准确度应在+/-5%以内。 与收益总监和预订部经理紧密合作，以确保团队与个人的自动销售与预定系统的利用最大化。 Establish and drive the execution of the yearly Business Plan annually together with General Manager Respect and develop the Sales & Marketing policies and procedures of the hotel in line with AccorHotels. Hunts for new business sources, customers and constantly improve strategies to outsmart the market changes. Budgeting and monthly forecasting to be as accurate as within +/-5% Keep good relations with social media, network media and digitally savvy. Work closely with Director of Revenue Management and Reservation Manager to maximizes the utilization of all automated sales and reservations systems involved with both group and individual business.

1. 管理酒店的日常运营，包括前台服务、客房管理、餐饮服务和水疗活动等。 2. 确保所有服务符合六善标准和客户期望。 3. 监督度假村员工，包括招聘、培训、安排工作和绩效评估。 4. 与财务部门合作，制定和监控预算，确保成本效益。 5. 与市场营销团队合作，制定并执行度假村的营销策略。 6. 处理客户投诉和问题，确保及时有效的解决方案。 7. 保持对行业趋势的关注，不断改进度假村的服务和设施。 8. 与当地社区和商业伙伴建立并维护良好的关系。 资格要求： 1. 酒店管理、商业管理或相关领域的学士学位。 2. 至少5年的酒店管理经验，其中至少2年在高级管理职位。 3. 强大的领导能力和团队建设技巧。 4. 出色的沟通和人际交往能力。 5. 熟悉酒店运营软件和管理系统。 6. 能够适应快节奏的工作环境，同时处理多项任务。 7. 良好的财务管理和分析能力。 8.优秀的英语听说读写能力

瑞斯丽集团旗下酒店储备岗位 岗位职责 1、 全面负责酒店的经营管理。 2、 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3、 负责实现酒店的营业收入指标和利润指标。 4、 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5、 落实酒店年度财务预算，向各部门下达年度工作指标。 6、 督促酒店维修保养工作和酒店安全管理工作。 7、 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8、 做好酒店机构设置、员工编制及重要人事变更。 9、 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1、 全日制本科及以上学历，相关管理专业。 2、 具有5年以上同职位工作经验。 3、 熟悉酒店各部门服务及管理流程。 4、 善于管理和经营团队，事业心强。 5、 有较强的沟通、计划、决策和综合判断能力。

（外籍/Expat) Main Duties Administration §  Ensures that culinary activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. §  Replaces the Executive Chef in his/her absence in representing the Food and Beverage function on the hotel's Executive Committee. §  Assists in overseeing the preparation and update of individual Departmental Operations Manuals. §  Conducts regular communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. §  Ensures the smooth operation of the Culinary Departments in the absence of the Executive Chef. Customer Service §  Ensures that all guest contact culinary employees deliver the brand promise and provide exceptional guest service at all times. §  Ensures that employees also provide excellent service to internal customers in other departments as appropriate. §  Spends time in culinary areas observing employee-guest/employee-internal customer interaction, working through Heads of Department to coach employees as necessary. §  Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. §  Maintains positive guest and colleague interactions with good working relationships. Financial §  Maximises employee productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. §  Ensures that each profit centre (e.g. Outlet, Banquets) is operated in line with maximising profit while delivering on the brand promise. §  Ensures that each cost centre (e.g. Stewarding) operates with the lowest possible cost structure while also delivering on the brand promise to the guest. §  Assists in the preparation of the Annual Business Plan for Food and Beverage. §  Assists in monthly reforecast, involving the respective Heads of Department as appropriate. §  Assists in proactively managing costs based on key performance indicators, working through the respective Heads of Department as appropriate. §  Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to. §  Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. §  Assists with the input and oversight of product specifications, recipes and other data as required, supporting the smooth operation of Materials Management and Cost Audit functions. Marketing §  Constantly evaluates local, national and international market trends, vendors and other hotel/restaurant operations to make sure that the hotel’s own operations remain competitive and cutting edge. §  Sources for Marketing and Public Relations opportunities to increase awareness and ultimately business. Operational §  Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. §  Monitors all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary. §  Assists in making sure that all Touches of Hyatt and the Food and Beverage Top 20 are implemented. §  Ensures that the Culinary Departments respond to the results of the Consumer Audit and to ensure that the relevant changes are implemented. §  Work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Operational (continued) §  Ensures that culinary employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”. §  Ensures that all employees are up-to-date with the availability of seasonal and new products on the market. §  Tastes and monitors the food products served throughout the operation, providing feedback where appropriate. §  Works with the Materials Manager in the procurement of the best product for the best price and in the management of the relevant areas of the Commissary Kitchen. §  Works closely with the Stewarding Manager to ensure that hygiene standards are maintained and that operating equipment is cared for to maximise its useful life and to minimise breakage. §  Oversees the quality and variety of food and beverages served in the Employee Restaurant, ensuing that this outlet is operated to the same standard as any other outlet. Personnel §  Oversees and assists in the recruitment and selection of all Food and Beverage employees.   Ensures that Kitchen managerial employees follow hotel guidelines when recruiting and use a competency-based approach to selecting their employees. §  Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. §  Maximises the effectiveness of Heads of Department by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring. §  Conducts annual Performance Development Discussions with employees and supports them in their professional development goals §  Ensures effective training programmes for employees in coordination with the Training Manager and their Departmental Trainers. §  Encourages employees to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. §  Oversees the preparation and posting of weekly work schedules in each department, making sure that they reflect business needs and other key performance indicators. §  Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics. §  Ensures that all employees have a complete understanding of and adhere to employee rules and regulations. §  Ensures that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. §  Provides feedback on the results of the Employee Opinion Survey and ensuring that the relevant changes are implemented. Other Duties §  Is knowledgeable in statutory legislation in employee and industrial relations. §  Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the Hotel’s policies concerning fire, hygiene and health and safety. §  Ensures high standards of personal presentation and grooming. §  Maintains strong, professional relationship with the relevant representatives from competitor hotels, business partners and other organisations. §  Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel. §  Attends training sessions and meetings as and when required. §  Carries out any other reasonable duties and responsibilities as assigned. §  It is manager’s responsibility to ensure all food handlers are strictly following hotel food hygiene policy.

工作地点：上海金茂君悦大酒店53楼 印餐厅 Impression 职位要求： -中国人/外国人均可考虑 -基本英语沟通能力 -拥有Fine Dining餐厅或酒店西餐厅管理经验优先 -一定的文字语言表达能力。 -工作有责任心，做事认真负责。 基本工作范围及总体职责： -协助确保厨务部的各项活动与酒店的战略保持一致 -组织部门的例会，保证酒店内部信息的有效沟通 -知道并保证所有厨务部的所有产品符合酒店和凯悦国际的食品标准 -分析当地，国内和国际的市场趋势，了解同行的运营情况保证酒店的竞争力 -参与计划菜单的编写； 尽量使用多余的原材料防止浪费；估计客人的数量；预测市场情况；了解流行的菜肴并且勤更新菜单 -在厨房里协调员工和客人/员工和其他部门同事的关系， 同时协助部门总监培训下属员工 -指导员工依照菜谱烹制菜肴控制菜肴的质量和原材料的使用量 -监督食品的准备和烹饪过程，配料的使用量和菜肴的卖相保证烹制完成的菜肴符合标准 等等

监督和指导销售和市场活动的各个方面。 职责包括监督促销策略和营销计划的规划和发展；监督并协助销售和市场计划的制定和实施；管理销售和市场团队，并报告计划的有效性。 积极与区域销售和集团办公室进行直接和日常的互动。

储备岗位 岗位职责 1. 全面负责酒店的经营管理。 2. 建立、健全酒店的组织管理系统，使之合理化、精简化、高效化。 3. 负责实现酒店的营业收入指标和利润指标。 4. 负责制定酒店的经营预算和决算，提出更新改造和投资计划。 5. 落实酒店年度财务预算，向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。 7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。 8. 做好酒店机构设置、员工编制及重要人事变更。 9. 指导培训工作，培养人才，提高整个酒店的服务质量和员工素质。 岗位要求 1. 大专以上学历，相关管理专业。 2. 从事高星级酒店工作15年以上，具有5年以上相关高层管理工作经验。 3. 熟悉酒店各部门服务及管理流程。 4. 善于管理和经营团队，事业心强。 5. 有较强的沟通、计划、决策和综合判断能力。

市场营销 Marketing §   经营所有酒店品牌销售，根据酒店的年度销售计划，执行和维持酒店品牌的定位和理念。 To manage all the hotel sales brand contacts, to enforce and maintain the hotel’s brand positioning and concept, agreed upon in the hotel’s Annual Business Plan. §   准备、使用和更新年度销售计划，细分到必要的部门。 To prepare, utilise and update an Annual Sales Plan, broken down as necessary by division and/or department. §   管理所有的销售战略、战术和行动的执行，依照销售锦囊的方法，建立一个能够完成销售指标的强大而训练有素的销售团队。 To manage all sales strategy, tactics, and action implementations, complying with the Smart Selling approach, in order to create a strong and disciplined sales team who achieve their sales goals. §   为了作出有效的销售决定，执行市场策略工序，最大化有效销售数据，包括酒店COGNOS、市场整合、竞争对手情报和DELPHI/FIDELIO宴会场地管理系统。 To implement the strategic marketing process, maximising the available sales data including hotel Cognos, Marketing Portal, Competitive Intelligence, and Delphi/Fidelio Events system in order to make sound decisions. §   为了确保酒店的市场销售保持竞争的优势，持续的监控和评估地方、国内和国际的市场趋势，以及酒店竞争对手的销售状况。 To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s marketing and sales remain competitive and cutting edge. §   管理所有的重点客户和团队，通过市场策略经理所提供的销售客户分析评估，开发价格、客房数量、和销售人员资源分配的战略。 To manage all key sales accounts and groups, to evaluate them based on sales account analysis prepared by Marketing Manager – Strategy / Marketing Analyst, and to develop strategies for pricing, inventory, and sales resource allocation. §   积极的参加每周收益会议和月度战略计划会议，发展并调整销售价格策略。 To actively participate in weekly yield meetings and monthly strategic meetings, developing and adjusting sales and pricing strategy. §   了解由于政党、商业、政治和社会因素给酒店财务业绩上的带来的影响。 To be aware of community, business, political and social factors that may affect the hotel’s financial performance. §   确保技术系统的良好使用，包括Delphi或其他的销售和餐饮系统，并确保数据的准确。 To ensure the best use is made of technology including Delphi or other sales and Events systems, and the data is clean.     运营 Operational   §   直接协调所有的销售活动并在酒店各处联系传达这些活动。 To direct and coordinate all selling activities and to communicate these activities throughout the hotel. §   根据年度市场营销计划，检查并评估销售活动的效力，并作出必要的调整从而达到或超越目标。 To review and evaluate the effectiveness of selling activities and adjust as necessary to achieve or exceed the objectives as outlined in the Annual Marketing Plan. §   确保每周核对剩余房间数量和宴会空间数量信息，并制定低住房率期间的销售策略。 To ensure room and banquet space inventories are reviewed weekly and strategies are formulated to fill low occupancy periods. §   确保所有的销售报价、酒店资料、数码工具和其他的销售沟通信息与酒店及凯悦酒店集团的品牌标准一致，并及时更新信息。 To make sure all sales proposals, collateral, digital tools, and other sales communications are in line with the hotel’s and HI’s brand standards, and up to date in terms of information. §   确保所有合同按照酒店的规章制度以市场销售部的名义签署。 To ensure all contracts signed by or on behalf of the Marketing and Sales Department follow the established hotel policies and procedures. §   参加主要的出差旅行、商业活动和公司集会以推广酒店。 To attend major travel, trade and corporate functions to network and promote the hotel. §   根据工作的重要次序，计划并安排出差旅行。 To plan and execute sales trips based on business priorities. §   与集团销售办公室和姊妹酒店保持紧密的联系，定期更新主要的酒店销售信息。 To communicate closely with the WWSOs and key sister hotels, and update them regularly regarding key hotel sales information §   宴请现有的潜在客户，并且确保销售团队根据生意的优先顺序宴请客户。 To entertain existing and potential customers and ensure the Sales Team entertains customers based on business priorities. §   确保在销售工作中，通过销售拜访、电话和书面沟通体现酒店的高水准。 To ensure a high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication. §   以相互支持与灵活的方式与其他行政委员会成员保持紧密合作关系，关注酒店的成功运营和客人满意度。 To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. §   确保所有销售部员工以互相支持和灵活的方式与其他部门合作，发扬团队合作精神。 To make sure Sales associates work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

【岗位职责】 1、制定和实施房务部的运行计划、预算计划。 2、优化房务部的管理体系。下达房务部的运行管理目标、 3、全面控制部门的管理费用、固定费用和变动费用，节约开支。 4、定时查阅各部门的工作日记和每周总结汇报，督查各部门的工作进度及时发现问题，纠正偏差，作出处理。 5、对本部门的安全、消防、卫生工作负责，及时掌握新的规范、条例。因地制宜的实施好各种防范工作。 6、 熟悉本部门经营范围内的经营管理和行政管理知识，了解与商业、酒店等经营有关的法律法规知识。 【岗位要求】 1、5年以上房务部工作经验，星级酒店所属区域管理经验，2年以上同等职务经验。 2、形象气质良好。 3、至少部门经理以上职务参与过一家5星以上酒店的全程筹备经验，具备筹备开业经验。 4、了解熟悉客人的消费心理关注客户需求。 5、全面负责房务部的运营、管理及使客房利益最大化。 6、具有良好的沟通技巧和对客沟通能力，和超前的创新意识、营销思路和丰富的房务管理经验。