【岗位职责】 1、负责为客户提供专业的面部及身体护理服务，包括但不限于基础清洁、深层护理、美白嫩肤、抗衰管理等项目； 2、根据客户皮肤状况及需求，制定个性化的护理方案，并跟踪护理效果，及时调整方案； 3、熟练操作各类美容仪器设备，确保操作规范、安全有效； 4、维护客户关系，定期跟进客户护理进度，提供专业建议并促进客户长期消费； 5、保持工作区域整洁，严格遵守卫生消毒标准，确保服务环境安全卫生； 6、协助门店完成销售目标，主动推荐店内产品或护理项目，提升客户满意度及复购率； 7、参与公司组织的技术培训及考核，不断提升专业技能与服务品质。 【岗位要求】 1、具备3年以上美容师或皮肤管理师工作经验，熟悉各类皮肤问题的诊断与护理流程； 2、持有美容师资格证书或相关行业认证优先，熟练掌握美容仪器操作及护理手法； 3、具备良好的沟通能力与服务意识，能够精准捕捉客户需求并提供专业解决方案； 4、工作细致耐心，责任心强，能够承受一定的工作压力； 5、注重团队协作，服从工作安排，愿意接受新技术与新理念的培训； 6、形象气质佳，个人卫生习惯良好，无不良嗜好。

岗位概述 我们正在寻找一位兼具精湛技术、卓越管理能力和商业头脑的祛痘店长。作为门店的核心领导者，您将全面负责店的日常运营、团队管理、业绩达成及客户服务质量的提升，致力于带领团队实现经营目标，并巩固和提升品牌在本地市场的声誉。 --- 一、岗位职责 1. 业绩管理与营销推广： · 负责执行并完成公司下达的月度、季度及年度销售业绩目标（包括疗程卡、产品销售等）。 · 制定并组织实施有效的线下及线上（如大众点评、小红书、抖音、微信社群）营销推广活动，吸引新客到店。 · 分析门店经营数据，发现问题并提出改进策略，驱动业绩持续增长。 2. 团队建设与人员管理： · 负责祛痘美容师团队的招聘、面试、培训、工作安排与绩效考核。 · 定期组织内部技术培训与服务流程演练，提升团队的专业技能、销售技巧及客户服务水准。 · 激发团队士气，营造积极向上、团结协作的工作氛围，有效管理团队稳定性。 3. 日常运营与品控管理： · 全面主持门店的日常运营工作，包括排班、环境卫生、物料准备、前台接待等。 · 严格把控服务质量，亲自监督或参与关键客户的皮肤诊断与方案制定，确保祛痘针清等核心服务的专业性与安全性。 · 负责店内库存管理，包括产品及工具的进货、盘点与控制，确保物资充足且周转健康。 4. 客户关系与满意度管理： · 作为客户投诉与重大问题的最终处理人，维护品牌形象，确保客户满意度。 · 建立完善的客户档案管理体系，监督客户回访及关系维护工作的执行，提升客户粘性与复购率。 5. 财务管理与行政事务： · 监督每日的现金收支、账务记录，确保账款相符，并按时向公司财务部门汇报。 · 处理或协助处理与商场、物业等相关的外部行政事务。 --- 二、任职要求（工作要求） 1. 行业经验与专业技能： · 具备 3年以上 美容行业经验，至少1年以上 祛痘美容师或美容主管/店长工作经验。 · 精通祛痘及问题性皮肤管理知识，熟悉各类痤疮的成因及解决方案，深刻理解针清技术标准与服务流程。 · 具备丰富的客户服务经验和敏锐的市场洞察力。 2. 管理能力： · 拥有出色的团队领导能力，能够激励、培养和管理团队，并带领团队完成业绩指标。 · 具备良好的培训能力，能够系统地对员工进行技术、服务及销售方面的培训。 3. 综合素质： · 卓越的沟通能力：善于与客户、团队成员及上级进行有效沟通。 · 强大的商业意识和销售技巧：能够敏锐地捕捉销售机会，并制定有效的营销策略。 · 高度的责任心和抗压能力：能够承受工作压力，以结果为导向，积极主动解决问题。 · 出色的组织与协调能力：能高效处理多任务，合理安排门店各项资源。 4. 学历与资质： · 高中或中专以上学历。 · 持有高级美容师资格证书或相关管理培训证书者优先。 --- 我们为您提供 · 极具竞争力的薪酬包：底薪 + 高额业绩提成 + 团队奖金 + 超额分红。 · 清晰的职业发展路径，有机会晋升区域经理等更高管理职位。 · 全面的门店经营管理培训及定期的行业交流学习机会。 · 优质的工作环境与团队氛围。 · 完善的社保福利与带薪年假。

【岗位职责】 1、负责热菜厨房的日常运营管理，确保菜品出品质量稳定、口味正宗2、根据餐厅定位研发新菜品，定期更新菜单，保持菜品竞争力 3、严格把控食材验收、储存及加工流程，确保食品安全与卫生标准4、合理控制厨房成本，优化食材利用率，减少浪费 5、培训并指导厨房员工，提升团队整体烹饪技能与工作效率 6、维护厨房设备，确保设备正常运转，及时报修故障 【岗位要求】 1、初中及以上学历，年龄18-38岁，身体健康 2、3年以上热菜烹饪经验，熟悉各类热菜制作工艺 3、精通牛排及西式热菜烹饪技法者优先考虑 4、具备较强的成本控制意识与厨房管理能力 5、能适应餐饮行业工作节奏，吃苦耐劳，责任心强 6、持有健康证及相关职业资格证书者优先

1. 负责公寓客房的日常清洁工作，包括但不限于整理床铺、更换床单被罩枕套（客人退房后必须全套更换，入住期间按需更换）、擦拭家具家电（床头柜、衣柜、橱柜、电视等）、清洁卫生间（马桶、洗手台、镜子、淋浴区需无污渍、无异味、无积水）及清扫拖地。 2. 按照公寓标准补充客房物资，如一次性牙刷、牙膏、洗发水、沐浴露、纸巾、矿泉水等，确保物资摆放整齐、数量充足，发现物资短缺及时上报。 3. 清洁公共区域卫生，包括走廊、电梯口等，定期擦拭公共区域墙面污渍，及时清理公共区域垃圾，保持环境整洁。 4. 日常巡检客房及公共区域设施，如发现灯具损坏、水龙头漏水、家具破损等问题，第一时间记录并反馈给公寓负责人，避免安全隐患。 5. 妥善保管清洁工具和用品，按规定分类存放，定期清洗消毒工具，节约使用清洁耗材，避免浪费。 6. 遵守公寓规章制度，尊重客人隐私，不随意翻动客人财物，不泄露客人信息，工作期间保持礼貌服务态度，遇到客人咨询可简单回应或引导至前台。 最好在横琴周边居住。

【岗位职责】 1、负责牛排档口的日常运营，包括食材准备、牛排煎制、装盘出品等工作2、严格按照标准操作流程进行牛排烹饪，确保出品质量和口感稳定 3、维护档口设备清洁与基础保养，保持工作区域卫生符合食品安全标准 4、根据库存情况及时申报所需食材和物料，协助控制成本 5、配合餐厅运营需求，灵活调整工作节奏，确保高峰时段出品效率 【岗位要求】 1、18-28周岁，身体健康，能适应餐饮行业工作强度 2、具有1年以上牛排煎制或西餐烹饪相关工作经验 3、掌握牛排熟度控制技巧，熟悉不同部位牛排的特性和处理方法 4、具备基础的食品安全知识和卫生操作意识 5、工作认真负责，能承受工作压力，具有良好的团队协作能力

一、岗位概述 您将负责深入市场一线，为合作门店提供专业的产品培训、销售支持与售后服务，通过专业技能与优质服务提升门店业绩与客户满意度，最终实现品牌与市场的双赢。 二、主要职责 1、深入理解品牌产品与理念，为美容院线门店提供专业的产品知识、手法操作及销售技能培训。 2、根据市场需求，驻店提供现场销售支持、售后问题解决及客户关系维护，确保服务质量。 3、积极推动门店销售目标达成，协助提升终端业绩表现。 4、收集并反馈市场动态、客户需求及竞品信息，为品牌策略优化提供决策支持。 5、完成公司安排的各项培训与技能，持续提升专业与服务能力。 三、任职资格 1、年龄26-40岁。 2、具备3年以上专业美容院线渠道丰富的工作经验，有美导、督导、培训或相关岗位背景者优先。 3、熟练掌握产品知识、手法操作及销售技巧，具备较强的培训与沟通能力。 4、能够适应高频次、长期出差的工作节奏。 5、具备良好的客户服务意识、团队合作精神及结果导向思维。 四、薪酬福利 1、收入结构：兜底薪资+卖货提成。 ①提供具有行业竞争力的兜底保障，保障基本收入水平。 ②绩效提成：根据下店服务所产生的实际销售业绩按比例（12.5%）结算，上不封顶，充分激励“多劳多得”。 3、差旅保障：下店工作期间的差旅费用由服务门店实报实销。 五、加入我们，您将获得 一个直接赋能终端、创造可见价值的核心角色。 一份收入可观且有坚实保障的职业回报。 一套系统专业的培训体系，助力您持续成长。 一条清晰透明的职业发展路径。

【岗位职责】 •Fully responsible for the sales department daily work, to assist the Director of Sales & Marketing in the development of Sales and Marketing plans and budget preparation, responsible in achieving the room and catering objectives of the hotel, represents and promotes the hotel by maintaining constant contact with the market and the customer base locally and internationally through Customer Relationship Management. 全面负责销售部的日常工作，协助市场销售总监制定市场销售计划和预算，负责实现酒店的客房和餐饮目标，通过客户关系管理与国内外市场和客户群保持联系，代表和促进酒店的发展。 •Observe competitor’s activities and assist in marketing intelligence. 观察竞争对手的活动并协助市场动态调研。 •Oversee sales & marketing operations while Director of Sales and Marketing is out of office. 市场销售总监不在时掌管市场营销部门的运营。 •Sell to new, existing, and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business. 根据在销售策略中既定目标，向新的、现有的、有可能的客户进行销售，并与其谈判商定最适合的价格以争取更大的利润。 •Serve existing customers through management of account bases. 通过客户管理，向现有的客户提供服务。 •Develops, monitors, and evaluates all Conference and Events related objectives, strategies, marketing plan and actions in the Events Sales Department with the Restaurant Manager and Director of Sales and Marketing to achieve or surpass forecasted revenues. 同餐厅经理和市场销售部总监一起拓展、监督并评估所有与会议及宴会部门相关的目标、策略，市场营销计划和行动，以能达到或超越收入预算。 •Develop and maintain a regular pattern of sales calls, meeting with principals of target market. 开发并保持定期的销售拜访，与目标市场主要联系人保持良好沟通。 •Create both new and repeated business for the hotel by maintaining connections with airlines, travel agencies, corporate, OTA, meeting and exhibition organizer, government, and professional associations within local, domestic, and international markets. Staying connected with planners, corporate accounts, incentive buyers, airlines, and wholesalers, through personal sales calls, telephone contacts and written communications. 与当地国内的和国际市场上的航空公司、旅行社、公司、网络第三方、会议及展会组织者，政府和行业协会保持良好联系，以发展新客户及维护已有客户。通过个人销售拜访、电话和邮件交流等与策划者、企业客户、航空公司、批发商等保持联系。 •Build image within local marketplace through attending events. 通过参与当地市场的各种活动在市场上树立良好形象。 •Analyzes market information by using sales systems and implements strategy to achieve hotel’s financial room. 使用销售系统分析市场信息，执行销售战略以完成酒店预算。 •Conduct business travel to promote the hotel and develop potential business. 商务旅行至其他城市对酒店进行推广，发掘潜在的业务。 •Monitor existing business and provide inputs into sales strategy meetings to maximize business. 监测现有业务，并在销售策略会上提出建议以扩大业务。 •Grow existing business; establish and pursue leads which will develop business. 发展现有业务，并建立和寻找发展业务的机会。 •Develop FIT and Group business including taking care of in-house clients. 发掘散客及团队业务包括协调住店客人的事宜。 •Meet and greet in-house clients to develop new account. 与住店客人见面交流以争取发展为新客户。 •Conduct regular telemarketing and sales blitz to develop new account as well as maintaining existing accounts. 定期电话营销以及集中大规模陌生拜访用以发展新客户和维护已有客户。 【岗位要求】 •Marketing or related major, with over 5 years of working experience in the same position. 市场营销或相关专业，5年以上同岗位工作经验。 Proficient in English listening, speaking, reading and writing, and skilled in using office software. 熟练的英文听说读写能力，熟练使用办公软件。 Have a deep understanding of marketing work, with strong market perception ability, the ability to accurately grasp market dynamics and directions, and close media cooperation relationships. 对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系。 High work enthusiasm, good team spirit, strong observation and adaptability, excellent interpersonal communication skills, team building ability and organizational development ability. 高度的工作热情，良好的团队合作精神，有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力。

【岗位职责】 •Support and guide subscriber hotels in maximizing hotel room revenue, RevPAR, and system delivery by utilizing all revenue management tools and resources available designed for Revenue Management for Hire. 利用所有收益管理工具和可用于收益管理的资源支持和指导酒店达到客房收益、每间可用房收入和系统交付的更大化。 •Produces the Annual Revenue Plan in conjunction with Executive Committee, Business Development Budgets, and forecasts. 依据行政管理层与业务发展总预算制定年度营收计划。 •Produces, implements, and monitors action plans to ensure Revenue Plan objectives are achieved. 制定并执行与确保营收目标达成。 •Analyses current and potential markets/trends, coordinates all activities to maintain and increase revenue through added business volume and increased rate. 分析现在与未来市场趋势，整合销售活动以保持并增加营收。 •Maximizes all revenues to and for the Hotel, including but not limited to Room and Banquet/Catering Revenues. 尽全力为酒店争取收入，包括但不仅限于房间/餐宴/饮食方面的收入。 •Creates and implements special programmes to achieve greater productivity through: 建立并执行特殊项目以更好的完成业绩可通过以下方式： oIncreasing average rate. 提高平均价格； oIncreasing daily occupancy. 增加每日出租率； oIncreasing business volume during difficult periods. 在不同时期提高业务量； •Manages key OTA accounts. 管理主要渠道客户。 •Oversees the selling and servicing of group business. 监督集体业务的销售及修整。 •Co-ordinates the development of all promotional material. 调整所有有待于提高材料的发展。 •Provides direction on and conducts market research. 指引销售方向，引导市场调查。 •Manages all aspects of competitor intelligence; pricing; management of room inventory, and/or the yield hurdle points; distribution channels, market segment mix; acceptance/denial of major group bookings. 管理竞争对手情报；定价；房间财产清单管理和（或）对影响收益项目的管理；销售渠道，细分市场的混合；大团全预定的接受或拒绝。 •Plans and executes sales trips to major market areas. 主要市场地区的销售考察的计划与执行。 •Attends major travel functions to promote sales for the hotel. 参与主要的旅游业活动从而提高酒店的销售。 •Directs all business development activities for Business Development Managers to ensure they meet the goals of the Revenue Plan. 帮助业务发展部经理引导所有业务发展活动以确保他们可以完成收入计划目标。 •Produces monthly Sales reports and forecasts. 建立月度销售报告及预报。 •Meets with guests from major producers/organizers of big events staying in the hotel to ensure customer satisfaction. 在主要的活动上与酒店内的客人会面，以确保客人对酒店的满意度。 •Supports subscriber hotels Sales & Marketing strategies by identifying and providing recommendations in terms of pricing, yield management & forecasting to achieve agreed RevPAR, RGI (if applicable) and Revenue objectives. 通过识别和提供定价、收益管理和预测方面的建议来支持酒店的销售和营销策略，以达到规定的每间可用房收入、客房收入综合指数（如适用）和收入目标。 •Organizes weekly revenue meeting with AHG and GM / DOSM. 与酒店成员及集团组织每周收益会。 【岗位要求】 •At least 5 years of experience in data analysis/revenue management, with preference given to those with experience in the OTA industry and high-star hotel projects. 5年以上数据分析/收益管理工作经验，OTA 行业及高星酒店项目经验优先。 •Excellent oral and written English skills, with English serving as the working language. 英语口语及书面表达能力优秀，英语可作为工作语言。 •Possess strong analytical skills in business operations, be proficient in the knowledge of data mining and business analysis, and be skilled in using multiple data analysis tools. 具备较强的经营分析能力，熟练掌握数据挖掘与经营分析的相关知识，精通多种数据分析工具。 •Possess strong statistical analysis skills, communication abilities, and the ability to analyze and solve problems. 具备较强的统计分析能力、沟通能力、分析与解决问题的能力。

【岗位职责】 •Selling of all facets and products of the hotel; providing support to Director of Sales & Marketing to maximise business results. 销售酒店的所有设施和产品并协助业务发展部总监拓展业务，创造业绩。 •Observe competitor activities and assists in marketing intelligence. 观察竞争对手的活动并协助市场动态调研。 •Sell to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business. 根据在销售策略中既定目标，向新的、现有的、有可能的客户进行销售，并与其谈判商定最适合的价格以争取更大的利润。 •Serve existing customers through management of account bases. 通过客户管理，向现有的客户提供服务。 •Sell all facets and products of the hotel. 销售酒店的所有设施和产品。 •Develop and maintain a regular pattern of sales calls, meeting with principals of target market. 开发并保持定期的销售拜访，与目标市场主要联系人保持良好沟通。 •Create both new and repeated business for the hotel by maintaining connections with travel agencies, corporate clients, meeting and exhibition organizers, government, and professional associations within local, domestic, and international markets. Staying connected with planners, corporate accounts, incentive buyers, airlines and wholesalers, through personal sales calls, telephone contacts and written communications. 与当地国内的和国际市场上的旅行社、公司、会议及展会组织者，政府和行业协会保持良好联系，以发展新客户及维护已有客户。通过个人销售拜访、电话和邮件交流等与策划者、企业客户、航空公司、批发商等保持联系。 •Entertain clients twice per week at hotel outlets. 每周两次在酒店餐厅招待客户。 •Plan and conduct hotel site inspection at least four times per week. 计划并带领客人参观酒店环境，每周至少安排四次。 •Conduct business travel to promote the hotel and develop potential business. 商务旅行至其他城市对酒店进行推广，发掘潜在的业务。 •Monitor existing business and provide inputs into sales strategy meetings to maximize business. 监测现有业务，并在销售策略会上提出建议以扩大业务。 •Grow existing business; establish and pursue leads which will develop business. 发展现有业务，并建立和寻找发展业务的机会。 •Assess sales and marketing data. 评估市场销售数据。 •Assist with the preparation work for new products and services. 协助新产品和服务的准备工作。 •Develop FIT and Group business including taking care of in-house clients. 发掘散客及团队业务包括协调住店客人的事宜。 •Meet and greet in-house clients to develop new account. 与住店客人见面交流以争取发展为新客户。 •Conduct regular telemarketing and sales blitz to develop new account as well as maintaining existing accounts. 定期电话营销以及集中大规模陌生拜访用以发展新客户和维护已有客户。 【岗位要求】 •University Degree in related subjects preferred. 大学学历，相关专业毕业。 •More than 3 years of experience in the same position, capable of conducting overall marketing work based on industry characteristics, with a certain amount of customer accumulation, and possessing teamwork spirit. 3年以上同岗位工作经验，能结合行业特点开展整体市场营销工作，有一定的客户积累，团队合作精神。 •Rich experience in the organization and execution of high-end banquets. 对高端宴会的组织及执行有丰富的经验。 •Have strong management ability, judgment and decision-making ability, interpersonal communication and coordination ability, planning and execution ability. 具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力。 •Meticulous, rigorous, and strategic forward-looking thinking. 工作细致、严谨，并具有战略前瞻性思维。

【岗位职责】 •Responsible for managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel training system, responsible for identifying the training needs of the Hotel and ensuring that the employees of the Hotel acquire the necessary skills to perform their duties according to the demands of the hotel. 负责管理酒店的培训职能，包括培养合格的部门培训师和建立一个完善的酒店培训系统，负责确定酒店的培训需要，确保酒店的员工获得必要的岗位技能来满足酒店对此岗位的需求。 •Develop training strategies which address and aligned with hotel guidelines and Human Resources policies on Learning & Development. 制定培训策略，以符合酒店的学习和发展方针及人力资源政策。 •Ensure that Learning & Development are integrated into business plans and budgets, and targeted goals are identified and monitored. 确保将学习和发展整合到商业计划和预算中，并确定和监控目标。 •Develop the hotel's annual/quarterly training plan and budget. 制定酒店年度/季度培训计划及预算。 •Develop and improve the hotel's training management system. 制定并完善酒店各项培训管理制度。 •Manage Learning & Development of hotel employees. 管理酒店员工的学习和发展。 •Be responsible for talent training and talent echelon construction. 负责公司人才培养和人才梯队建设。 •Familiarize yourself with the Artyzen hospitality group’s Training Standards, localizing where necessary, plan, implement and record relative training programs. 了解雅辰酒店集团的培训规范，必要之处进行本地化处理，计划及实施相关项目，并保存相关培训记录。 •Assist Artyzen hospitality group to communicate related group policy information to the hotel. 协助雅辰酒店集团向酒店传达相关集团政策信息。 •Be responsible for the construction of corporate culture, carry out multi-type activities and build brand image. 负责企业文化建设，开展多类型活动，打造品牌形象。 •Helps drive Artyzen culture and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. 协助推广雅辰文化及理念，并且确保所有的培训和发展计划与集团的愿景及使命紧密关联。 •Ensure that all learning and development activities are completely aligned with the Artyzen culture. 确保所有学习与发展活动完全符合雅辰文化。 •Create competitions or projects to sharpen skills and knowledge. 创建比赛或项目来提高技能和知识。 •Be responsible for the construction of the hotel's internal training system, the sorting out of the curriculum system and the development of internal courses, the establishment of internal training instructors, the establishment of a team of lecturers. 负责酒店内部培训体系的构建，课程体系的梳理及内部课程的开发，建立内部培训讲师、组建讲师队伍。 •Design, produce and implement training programmes which meet specific departmental needs in conjunction with department heads, ensuring that training session plans are structured and that training is effective. 与部门领导一起设计、制定和执行能够符合具体的部门要求的培训计划，确保培训课程方案的制定，以及培训的有效性。 •Analyze training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the Hotel Manager for review. 分析酒店整体的和各部门的培训需求，针对需求制定策略，用培训业务计划书的形式呈交给酒店经理审阅。 •Delivers briefings of all internal programmes to executive management and department heads. 为行政管理层和各部门负责人提供所有内部培训计划的介绍。 •Regularly understand the training needs of all departments, make training plans, organize and monitor the training process, track and investigate the training effect and give feedback for evaluation. 定期了解各个部门的培训需求，制定培训计划并组织实施监控培训过程，跟踪调研培训效果并反馈评估。 •Analyse Guest Satisfaction Survey for training needs and deficiency. 分析客户满意度调查的培训需求和不足。 •Supervise the internal and external cross-training of the hotel. 监督酒店的内外交叉培训。 •Liaise with other Artyzen Training Managers to share experiences and resources. 与其他雅辰培训经理们保持联系，交流经验，交换资源。 •Expand training channels and training resources and be responsible for negotiating with external training institutions on training projects. 拓展培训渠道和培训资源，负责与外部培训机构洽谈培训项目合作。 •Liaise with educational institutions conducting hospitality and training courses. 同从事旅游服务和培训课程的教育机构保持联系。 •Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training. 与能够协助提供高级或专业培训的专业人士取得联系。 •Implement and monitor ambassador relations and motivation through the training program in the hotel. 通过培训活动促进员工关系、调动员工积极性。 •Be responsible for establishing, adjusting, and updating performance indicators of each position. 负责建立、调整、更新各岗位绩效指标。 •Provides input for probation and formal performance appraisal discussions to Line Managers in line with company guidelines. 为按照公司的指导方针进行的正式的员工绩效考核和鉴定提供建议。 •Be responsible for the implementation and supervision of performance appraisal. 负责绩效考核工作的执行和监督，对绩效考核的各个环节进行指导监控。 •Be responsible for guiding the performance appraisal work of each department and conducting field interviews for performance appraisal to ensure the authenticity of the appraisal results. 负责对各部门绩效考核工作进行指导及绩效考核进行实地面谈，落实考核结果的真实性。 •Be responsible for the analysis of performance appraisal results, provide performance appraisal basis for talent gradient, promotion, demotion, and transfer of personnel. 负责对绩效考核结果进行分析，为人才梯度、人员晋升、降职、调动提供绩效考核依据。 •Coaches, counsels, and disciplines staff, providing constructive feedback to enhance performance. 向员工提供工作指导、咨询，必要时对其进行批评处分，并提供建设性反馈意见以便提高工作绩效。 【岗位要求】 •Have at least 3 years of working experience in the same position. 有相同岗位工作经验3年以上。 •Be familiar with the procedures of job training. 熟悉岗位培训工作程序。 •Understand the service work norms and quality standards for hotel staff. 了解酒店员工的服务工作规范和质量标准的要求。 •Have good communication and coordination skills. 具有良好的沟通能力和协调能力。 •Have strong comprehensive writing ability and oral expression skills. 具有较强的文字综合能力和口头表达能力。 •Be proficient in operating computers. 能熟练操作计算机。

【岗位职责】 •Supporting and covering the Engineering Manager in daily operations. Training and managing the technicians and outsourced staff. 支持和代理日常运营中工程经理的工作, 培训和管理技术人员和外包人员。 •Check timely completion of maintenance requests paying particular attention to guest related jobs. 及时完成维修要求，特别注意与客人有关的工作。 •Conduct periodic inspections of equipment and preventive maintenance in kitchen, bedrooms, bar, lobby, garden, offices, pool, air grilles, water systems, legionella, heating. (Maintenance of lifts, air conditioning, cooling, sprinkler system, etc.). 定期检查厨房，卧室，酒吧，大堂，花园，办公室，游泳池，空气格栅，水系统，军团杆菌，暖气设备并做好预防性维护。 （维修电梯，空调，冷却，喷淋灭火系统等）。 •Perform, at least twice weekly, routine inspection of all engineering operational areas (plant rooms) and rectify and report any equipment malfunction to the Engineering Manager. 每周至少进行两次，对所有工程操作区（工厂房间）进行常规检查，并向工程经理汇报所有设备故障的整改报告。 •Work closely with the department heads in implementing an effective preventive maintenance program for the front and back of house. 与部门负责人紧密合作，为酒店前场与后场区域实施有效的预防性维护计划。 •Implement the established Preventive Maintenance Program for all equipment in the hotel, including kitchen and laundry and report progress. 为酒店的所有设备实施制定预防性维护计划，包括厨房和洗衣机，并报告进度。 •Ensure the smooth operation of the Engineering department during the absence of the Engineering Manager. 在工程部经理不在的情况下，确保工程部门顺利运行。 •Assist to lead the hotel Fire / Bomb Evacuation when on Duty. 当值班时要协助领导酒店火灾和炸弹威胁的疏散。 •Review and implement Maintenance procedures constantly to ensure compliance with the local government regulations. 不断审查和实施维护程序，以确保符合当地政府法规。 •Inspect at least twice monthly, the entire building with particular attention on defective or deficient life safety Specific attention must be placed on areas of difficult access. 每月至少两次检查整个大厦，注意有缺陷或者对生命安全隐患的设备，并密切观察所有操作设备的状况。特别注意那些难以进入的地方。 •Control and monitor closely all utility consumption, and ensure optimum energy usage by all departments in the hotel. 密切监控和监测所有电能的消耗量，并确保酒店各部门的合理能源使用情况。 •Implement a comprehensive elevator maintenance program and emergency procedure in liaison with the Engineering Manager. 与工程经理一同，实施综合的电梯维护方案及应急程序。 •Secure implementation of all energy conservation procedures and report any irregularities and non-compliance to the Engineering Manager. 安全执行所有节能程序，并向工程经理报告违规情况和不合规情况。 •Review new technologies and recommend, based on ROI studies. 根据投资回报率评估新技术和推荐。 •Design and supervise recycling programs for aluminium, paper, plastic, glass, etc. 设计和监督铝，纸，塑料，玻璃等的回收计划。 •Train the technicians on Engineering skills. 对工程技术员进行专业培训。 •Prepare schedule for the Engineering departments to ensure 24/7 coverage. 制定能确保24小时全覆盖的工程部时间表。 •Implement and supervise the Guestroom-servicing program on a daily basis in accordance with company standards and service-level agreements (SLA) and highlights any issues to Engineering Manager. 根据公司标准和服务水平协议（SLA），每天实施和监督客房服务计划，并向工程部经理汇报所有问题。 •Supervise maintenance of gardens and grounds, including road surfaces. 监督花园和场地的维护，包括路面。 •Support and, if so requested, supervise special projects and employment of outside contractors. 支持并在需要时监督特殊施工和外包人员。 •Be responsible as part of the Engineering team for the implementation of all Life Safety Procedures and scheduled drills. 负责实施所有人身安全程序和定期演习的工程团队的一部分。 •Coordinate the management of the hotel’s technicians and support them with AC, AV, carpentry, electrical, painting and or other projects. 协调并管理酒店工程技术员，并为空调，影音，木工，电气，油漆和其他项目提供支持。 •Manage the workload (fittings, painting materials, spare parts) and the workspace and equipment, and maintain and clean machines and the workshop. 管理工作量（配件，涂料，备件）以及工作空间和设备，并维护和清洁机器和工作间。 •Be demanding and critical when it comes to departmental standards. 当涉及部门标准时，进行严格要求。 •Participate weekly Energy and Maintenance Meeting actively. 积极参加能源与维修会议。 •Ensure that all meetings are well planned, efficient and results oriented. 确保所有会议都有良好的计划、高效和结果导向。 •Ensure all safety regulations are being strictly observed. 确保严格遵守所有安全规定。 •Technical Services and Installations, Machinery, Parts, Audio Visual Equipment etc. 在没有工程部经理的情况下，审查并批准涉及技术服务和设备，机械，零件，影音设备等的所有发票和采购申请。 •Implement a comprehensive library of manuals and parts lists of all operational equipment, as well as a complete set of up to date drawings of all areas and systems. 实施所有操作设备的手册和零件清单的综合数据库，以及所有区域和系统的一整套实时图纸。 •Ensure a perfect functional condition of all alarm systems and fire prevention as well as firefighting equipment. 确保所有报警系统、火灾预防以及消防设备处于完美的功能状态。 •Implement the established system for the control, verification, storage and utilization of all fuel deliveries to the premises. 实施已建立的系统，用于控制，验证，储存和利用所有燃料送至场地。 •Prepare monthly utility consumption reports for review by the Engineering Manager and keep constant survey of correct calibration of all utility recording instruments. 准备每月的能源消耗报告供工程部经理审阅，并对所有能源记录仪器的正确校准进行不间断的调查。 【岗位要求】 •More than 3 years of working experience in the same position. 3年以上同岗位工作经验。 •Proficiently master the basic knowledge of mechanical and electrical engineering equipment. 熟练掌握机电工程设备的基础知识。 •Can fully grasp the business philosophy of the engineering department manager, be capable of organizing and directing the implementation of various work plans of the engineering department, and ensure the normal operation of the engineering department. 能充分领会工程部经理的经营意识，能组织和指挥工程部各项工作计划的实施，确保工程部的正常运转。 •Possess a strong sense of dedication and responsibility, as well as a spirit of cooperation. Act impartially and refrain from seeking personal gain. 有强烈的事业心与责任心和配合精神，秉公办事，不谋私利。 •In good health and with abundant energy. 身体健康，精力充沛。

岗位职责 确保遵循酒店的政策方针和品牌标准。 确保所有队员遵守酒店仪容仪表和个人卫生标准。 确保正确解释酒店的服务标准和酒店政策给员工并且让员工正确的执行。 提供良好的工作氛围和建立和谐的团队，增加团队的士气和工作效率。 对于认可的员工实施培训课程，进行全体员工的培训和评估他们的能力。 和厨师建立有效的沟通和友善的工作关系。 确保培训和监管新的团队成员，同时需要配合其他的员工。 负责团队的季度评估和团队纪律。 提前意识到缺少服务标准的对客服务并及时制定发展计划，跟踪和执行改变。 监督和保持餐饮部的预算，收入和成本的目标。 完成季节性产品促销和达到销售目标。 岗位要求 英文和其它语言的沟通能力。 全面的餐饮部运营知识。 5年相关的工作经验，2年同级别经验。 良好的管理技能。 持有商业的敏锐感。 积极主动和精力充沛。 领导才干，和团队有良好的沟通。 优秀的书面和口语的英文能力。 整洁干净的仪容仪表。

【岗位职责】 •Assist in managing the Security department efficiently as according to the established concept statement. Provide a courteous, professional, efficient, and flexible service always. 根据已建立的概念定位，有效协助管理安保部，在任何时候都能提供一个周到、专业、有效及灵活的服务。 •Monitor and identify classified information that passes across the Security Manager’s desk. 监控及辨别任何经过安保部的保密信息。 •Minimize the amount of theft and shrinkage within the hotel by active visual observation of hotel entrances, directly or through closed circuit television; monitor the employee entrance and carry out regular bag searches. 减少偷窃数量，直接或通过闭路电视，对酒店大堂出入口进行视查；监控员工出入口并执行常规查包。 •Anticipate possible and probable hazards and conditions and either correct them or take action to prevent them from happening. 预先考虑可能的危害及状况，并纠正或采取行动避免再次发生。 •Ensure the hotel is patrolled every two hours and document activities in accordance with corporate safety and guidelines. 确保每2个小时对酒店进行巡视并根据集团安全规定对酒店活动记录存档。 •Make sure all security positions are covered 24/7 by either our own staff or outsourced security officers. Review schedules ahead of time. 确保所有安保部的人员（酒店自己的员工或外包安保人员）24小时轮班。提前查看排班表。 •Support the company culture of multitasking and multiskilling by offering cross training to security staff to help other departments when needed. 支持一职多能的酒店文化，并为安保部员工提供交叉培训，以在需要时帮助其他部门。 •Maintain good relationships with both STT and local authorities such as PSB and Fire Safety Bureau. 与STT及地方当局保持良好关系，如：警察局及消防安全局。 •Coordinate ongoing “non-patterned” and routine patrols of guest floors, public areas, outlets, offices, and all other areas within – and around the hotel as specified in the Security Operations Manual. Report to accommodate prompt management review. 对客房楼层、公共区域、餐厅、办公室及其它区域进行抽查及例行巡视（在安全操作手册中具体说明的酒店内及周边）。及时报告至管理层审阅。 •Handle complaints, investigate, and thoroughly report on guest or staff injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other complaints. 处理投诉，调查并汇报客人或员工受伤、偷盗、袭击、物品丢失、车祸、吵闹的聚会、恶意破坏及其它投诉。 •Assist in developing written procedures for handling any emergency that would require partial or complete evacuation of the hotel such as fire, armed robbery, severe injuries, power failure, or bomb threats. 协助制定处理关于任何需要部分或全部撤离酒店的紧急情况的程序，如火灾、武装抢劫、严重事故、停电或炸弹威胁。 •Maintain and update all emergency / fire procedures and preventive safety / security programs. Ensure that employee is fully conversant with all the above. 保持并更新所有紧急/防火程序及安全防范项目。确保员工熟悉以上信息。 •Assist the Director of Facility Management in establishing a smooth working relationship with local authorities and identify and liaise with them all required regulations and activities. 协助设备管理总监与地方当局建立良好关系，参加并联系所有需要的关系及活动。 •Supervise any occupied locker checks. 监管所有更衣柜的检查。 •Be fully conversant with every detail of the hotel layout and the location and functions of: 熟悉掌握酒店布局，地点及功能的各项细节： Sprinkler system and smoke detectors 喷淋系统及烟雾探测器 Firefighting equipment and emergency exit. 防火设备及紧急出口 Fire control room and fire indicator panels. 火灾控制室及消防指示面板 Emergency evacuation / public address systems 紧急疏散/公共广播系统 Emergency assembly area outside hotel 酒店外紧急集合点 Safes in the guest room 客房保险柜 Fire / bomb threat and security procedures. 火灾/炸弹威胁及安全程序 Lifts - emergency phone numbers 电梯 - 紧急电话号码 First aid equipment 急救设备 Other incidents e.g. murder, suicide, captivity etc. 其他事件，即：凶杀，自杀，俘虏等 •Review scheduled functions, group or special guest arrival events and discuss special instructions with all relevant departments. 检查已经定好的的会议，团体或者特别客人抵达的时间，并同所有相关部门协商特别指示。 •Control the requisitioning, storage and careful use of all operating equipment and supplies. 控制采购申请，库存并小心使用所有运营设备及用品。 •Conduct monthly inventory checks on all operating equipment and supplies. 每月对所有运营设备及用品进行库房盘点。 •Be responsible for the communications among security staff and monitor guidelines to ensure they are being followed as directed. 在安保工作人员当中起到沟通作用，监控并确保酒店手册的执行。 •Conduct training courses for hotel staff in life safety and firefighting, in conjunction with the Human Resources Department. 与人力资源部协作，对酒店员工进行生命安全及消防培训。 •Handle all tasks with diplomacy, tact, appropriate discretion, and efficiency. 运用外交手段、策略、合适的判断力，有效的处理所有任务。 •Work with Director of Engineering to conduct effective First Response/First Aid Trainings and fire drills/evacuation as according to local legislation, with periodical refresher courses and exercises for both In-House Fire Wardens and departmental trainers. 与工程部负责人制定一个有效的紧急措施/急救培训，为内部消防负责人及部门培训员定期举办复习课程和联系，并根据当地法规进行消防演习/撤离。 •Ensure that all new staff members are briefed and / or trained in Fire Prevention / Fire Fighting Procedures and Occupational Health and Safety relevant to their position. Ensure periodical updating. 确保对所有新员工进行防火/消防程序及与职位相关的职业健康安全简述和/或培训，确保定期更新。 •Plan the weekly roster and work schedules to ensure that the place of work is adequately staffed to handle the level of business. 制定每周排班表并按计划排班，确保每个领域都有足够的人员配置。 •Maintain workplace communications board related to the Security department. 制定安保部工作场所交流板。 •Apply hotel regulations, adhering to existing laws and regulations for safety, security, and prevention. 应用酒店制度，遵循现有的安全及防范法律法规。 【岗位要求】 •Have a strong sense of safety management and the ability to handle emergencies. 具备较强的安全管理意识及突发事件处理能力。 •Be familiar with the security work procedures and relevant laws and regulations, and understand the basic operation of fire-fighting and monitoring equipment. 熟悉安保工作流程及相关法律法规，了解消防、监控等设备的基本操作。 •Possess excellent team management skills, and be able to effectively coordinate and guide team members to complete work tasks. 具备良好的团队管理能力，能有效协调并指导团队成员完成工作任务。 •In good health, with strong sense of responsibility, and able to adapt to the shift work schedule; 身体健康，责任心强，能适应倒班工作制。 •No criminal record, good conduct, and excellent professional ethics. 无犯罪记录，品行端正，具备良好的职业素养。 •Veterans or those holding security-related qualification certificates will be given priority. 退伍军人或持有安保相关资格证书者优先考虑。

【岗位职责】 •Being responsible for handling general ledger work, analysis of account variances, cost control, asset management, contract management, etc. 负责财务总账，分析账目差异；成本核算与控制；资产管理；合同管理等工作 。 •Review and correct daily revenue journal. 每天审查并更正收入账目。 •Controls all balance sheet accounts by preparation of monthly account reconciliations and actions accordingly. 通过编制月度对账单并进行相应的账目调整，控制资产负债表的所有科目。 •Specifically reviews the accounts payable balance to ensure accuracy and proposes action and follow up to be taken to ensure a clear balance with limited over 90/120 days amounts. 特别审查应付账款余额以确保其准确性，采取措施保证在90或120天内结清相应款项。 •Control accommodation advance deposits. 酒店住宿预付款项的控制工作。 •Analyze and investigate cashiers’ over & short. 分析研究出纳的账目出入。 •Prepare bank reconciliations such as agency imp rest and replacement reserve. 编制诸如周转金及换置备用金等银行往来调节表。 •Review accounts payable purchase journal. 审查采购应付账目。 •Review travel agency commission payments. 审查旅行社提成支付款项。 •Maintain replacement reserve cash book. 审查补充备用金。 •Review and prepare input in the general ledge from various sources. 审查不同来源的账目，然后准备将其录入总账。 •Review food and beverage control reconciliations and journal. 审查餐饮类账目及对账表。 •Review accounts payable/ inventory interface. 审查存货类应付账款。 •Prepare month end journals. 编制月末各类账目。 •Prepare balance sheet record and identify and reconcile all items therein. 编制资产负债表，并进行必要的对账工作。 •Prepares all journal vouchers for month-end closing. 整理准备月末账的各类会计凭证。 •Prepares monthly for distribution to All Department Heads, as directed by Director of Finance. 在财务部总监的领导下，编制月度财务报告，并向酒店各部门负责人分发。 •Responsible for month-end back-office computer closing. 负责月末进行办公室系统结账工作。 •Approves various city ledger transactions before posting. 在登账前验证各种挂账交易。 •Prepare the asset inventory check report required by the owner. 编制业主要求的资产盘点报告。 •Prepares asset purchase/disposal report for owners. 向业主提交资产购置或处置报告。 •Safe guard all contracts. 合同的管理。 •Analyses F&B reports. 分析餐饮报告。 •Calculates F&B costs. 核算餐饮成本。 •Compares invoices, requisitions, sales & prepare reports showing cost vs sales. 对比发票、采购申请、销售并编制成本与销售报告。 •Spot checks on purchasing, receiving, issuing functions and bar inventories. 抽查采购、收货工作的执行情况，及酒吧库存量。 •Conducts monthly food & butcher tests to determine yields. 每月对食品及粗加工进行测试来测定产出量。 •Review the cost details of standard recipes prepared by all outlets chefs. 审查各餐厅厨师长制作的标准食谱的成本细节。 •Pre-cost all restaurant and banquet menus of all purchases and prepared items. Develop information to pre-cost all food items purchased. 计算所有餐厅及宴会菜单所需采购成本，建立所有食品采购成本的信息。 •Compares menus vs food cost vs sales price. 比较菜单的食品成本与售价。 •Controls portion and minimizes- wastages and pilferages. 合理控制出品分量，将浪费和失窃情况降至更低。 •Checks invoices against goods ordered and received. 核对货品定单及收货与发票是否一致。 •Investigates and reports any irregularities or excessive costs. 监督并汇报一切不正常或超标准成本。 •Prepares Monthly F&B Cost Control reports and analyses variances. 准备每月餐饮成本控制报告并对差异进行分析。 •Makes recommendations on cost reductions. 针对如何降低成本提出合理化建议。 •Highlights slow-moving stock items. 关注损耗慢的存货项目。 •Conducts periodical purchase price comparisons of food & beverage items as well as operating supplies with other hotels. 定期将食品及物品采购价格与其他酒店作比较。 •Goods and services received are in line with quantities, qualities and prices ordered and agreed. 确保验收货品和服务的价格、质量及数量符合已审批的采购申请单要求。 •Periodically, review and confirm the procedures for receiving merchandise. 定期地对收货程序进行检查及评估。 •Supervises Accounts department in the absence of the Director of Finance 在财务总监缺勤的情况下负责监督财务部日常工作。 •Reports directly to and communicates with the Director of Finance on all matters pertaining to accounting and financial controls 直接向财务部总监汇报交流有关财务控制方面的事宜。 •Cooperates, coordinates and communicates with other departments in matters concerning accounting related matters and internal control 与酒店其他部门就财会及内部控制事宜进行充分地合作、协调与沟通。 •Interacts, as required, with individuals outside the hotel including hotel’s bank, tax auditors and other hotels and corporate offices 按照要求与包括酒店往来银行、税务监察人员、集团办公室和其他酒店的相关人士进行沟通接洽。 【岗位要求】 •Finance-related professional background, Certified Public Accountant or Certified Accountant certificate, at least 3 years of experience in the same position. 财经类相关专业，高级会计师或注册会计师证书，3年以上同岗位工作经验。 •Capable of fully undertaking all financial and auditing responsibilities, and able to make timely and accurate evaluations of economic transactions. 能全面承担财务及审计的各项职责，能对经济业务做出及时准确的评估。 •Familiar with the financial procedures in the hotel industry, and well-versed in relevant national regulations and policies on finance, taxation, and auditing. 熟悉酒店行业财务流程, 熟悉国家财务、税务、审计等相关法规政策。

【岗位职责】 •Take full responsibility for the running of a particular section of the kitchen, ensuring an efficient and cost effective food service. 对厨房的指定部分的运营承担全部责任，确保提供有效和节省成本的食品服务。 •Conceptually aware and constantly contributing to the development of the product, understanding the (local) food concept and directions of the outlet. 在概念上意识到并不断促进产品开发，了解（本地）食品概念和餐厅理念。 •Be armed with knowledge on the product (location, history, concept story, etc.) and able to use this in different preparations. 掌握产品知识（地点，历史，概念来源等），并能够在不同的准备工作中用到。 •Ensure that all dishes are being prepared to the correct recipe and to the correct quantity and to the highest standards and consistent quality. 确保所有的菜肴都按正确的食谱和正确的数量准备好，并达到所要求的标准和始终如一的品质。 •Ensure that all dishes to reach the hot plate or pass are correctly presented, the correct portion and size, presented on the prescribed serving dish in the agreed manner. 确保所有菜肴通过正确的烹饪步骤呈现，正确的部分和大小，按规定方式呈现在规定的菜肴上。 •Spot-check all mice en place of the section to ensure high quality, is always freshly prepared and ready on time. 抽查所有准备工作，以确保始终如一的高品质、新鲜和准时。 •Maintain cleanliness and proper rotation of all products in the fridges, freezers and drawers. 保持所有产品在冰箱、冷柜和抽屉中的清洁和适当的轮换。 •Be entirely flexible, able to rotate within the different sub departments of the Kitchen. 完全灵活，能够在厨房的不同子部门/岗位内轮岗。 •Develop standard recipes, which allow the team to operate at an acceptable food cost and to ensure that the monthly forecasted Food Cost is achieved. 制定标准菜谱，使团队能够以合理的食品成本运营，并确保满足每月预测的食品成本。 •Minimize wastage/spoilage. 减少浪费和损坏。 •Supervise the day-to-day operation of sub-section food production and communicate to the Sous Chef / Head Chef any relevant information. 监督每日各个餐厅的食品运营情况，并与副厨师长或总厨师长沟通相关事宜。 •Make sure on an on-going basis the level of the following: 确保下列几项的顺利进行： Issuing of food. 食品的出品。 Quality and presentation of food products. 食品呈现的质量。 Condition and cleanliness of facilities and equipment. 工具和设备的状态和清洁度。 Guest satisfaction. 客人满意度。 •Ensure the stock allocated to the section is kept under optimum conditions. 确保分配给该部分的库存保持在符合标准的条件下。 •Follow proper handling and right temperature of all food products. 遵循所有食品的正确处理和温度。 •Ensure that the assigned section is being kept clean and tidy at all times. 确保所分配的部分始终保持干净整洁。 •Ensure that Commis and trainees receive the right training and optimum guidance. 确保厨房助理和实习生得到正确的培训和最适宜的指导意见。 •Monitor stock movement and be responsible for ordering of the designated section. 监控库房运转情况，并负责指定部分的采购工作。 •Be aware of trends and propose ideas to build the range and quality of locally influenced F&B items. 意识到趋势，提出想法来构建当地流行的餐饮项目的范围和质量。 •Keep the Kitchen Staff up to date with seasonally available products and new products on the market. 让厨房人员随时了解市售季节性产品和新产品。 •Respond to any changes in the restaurant function as dictated by the hotel. 根据酒店的要求对餐厅的任何变化作出反应。 •Be flexible and able to work in different roles and rotate with other departments. 能够在需要时完全灵活地在酒店各个部门的各个岗位上工作。 【岗位要求】 •More than 2 years of relevant working experience in a Western kitchen or in an international hotel kitchen. 2年以上西厨房或国际酒店厨房相关岗位工作经验。 •Proficient in Western cuisine cooking techniques. 熟练掌握西餐烹饪技法。 •Capable of independently managing the kitchen and possessing team coordination skills. 能独立管理厨房工作，具备团队协调能力。 •Strong ability to withstand pressure. 良好的抗压能力。 •Possess basic English communication skills (able to understand kitchen-related terms) 具备基础英语沟通能力（能理解厨房专业术语）。

【岗位职责】 •Assisting the DOR in daily planning, and organization of overall operations of the Housekeeping Department. 协助房务总监进行日常规划，组织客房部的整体运作。 •Assist the DOR in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient, and flexible service at all times. 协助房务总监根据既定理念有效管理部门，无论何时都要为客人提供有礼貌、专业、高效灵活的服务。 •Conduct daily pre-shift briefings to employees on room occupancy, arrivals & departures, function / event of the day and special attention that is needed. 每天向当班同事介绍房间入住情况，到达和离店信息，当天的会议/宴会以及需要特别注意的事项。 •Maintain the work place communications board. 维护部门工作所沟通板。 •Submit all guest / staff incident reports. 提交所有客人/员工意外事故报告。 •Report “Lost & Found” items, and handle them in accordance with the Policy & Procedures. 报告“失物招领”内容，并按照相关政策和程序进行处理。 •Ensure that the department is effectively staffed and motivated to consistently deliver high levels of guest service. 确保部门有效地配备人员和积极性，并终如一地提供高水平的客户服务。 •Apply the standards of appearance and hygiene on all staff. 制定针对部门所有员工的仪容仪表和食品卫生的标准。 •Establish standards of cleanliness for areas under his / her control. 在所管理的区域建立区域清洁标准。 •Balance staff working schedules to meet peak and slack periods while remaining within union and labor law requirements. 平衡员工的工作时间表，以满足高峰期和休闲期间，同时遵守工会和劳动法要求。 •Ensure that the workplace is kept clean and organized, both at the front as well as the back of house, public areas, loading dock, and rooms. 确保所有工区保持干净整洁，包括酒店的前场和后去，公共区域，收货区和所有客房。 •Ensure a proper and consistent turndown service. 确保正确和一致的夜床服务。 •Assist in liaising and organize with other relevant department that the established cleaning schedules are strictly adhered to. 协助与其他有关部门联络和组织，严格遵守既定的清洁计划。 •Coordinate all Repairs and Maintenance generated by the Housekeeping Department and issue repair and maintenance job orders via the hotel service optimisation system to ensure the proper maintenance of the different areas. 协调管理部门的全部维修和保养，并通过酒店服务优化系统发出维修和保养工作单，确保不同领域的正常维护。 •Ensure that the par stocks for all operating equipment, supplies, inventoried items, and ensure that the Place of Work is adequately equipped. 确保所有操作设备，耗材，库存物品的平均库存量，并确保工作场所设备齐全。 •Assist in conducting monthly inventory checks on all operating equipment and supplies. 协助对所有运营设备和用品进行每月库存检查。 •Assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies. 协助控制所有运营设备和用品的采购，储存和使用。 •Make Periodic inspections of all areas to check on housekeeping standards, and issue necessary orders to correct shortcomings. 对所有地区按照客房部标准进行定期检查，并进行必要的纠正。 •Assist in the revision and updating of the Departmental Operations Manual on an as needed basis. 根据需要，协助修订和更新部门运营手册。 •Maintain the Daily Log book. 维护每日部门交接本。 •Make recommendations to Management for modernization of equipment, methods or supplies. 向管理层提出设备，方法或用品与时俱进的建议。 •Assist in coordination and monitoring of the implementation of the “Perfect Room” program. 协助协调和监督 “完美房间”计划的实施。 •Be proactive and cooperate with hotel departments on sustainability program and initiatives. 积极主动地与酒店各部门合作开展可持续发展计划和举措。 •Monitor the handling of guest complaints and take ultimate responsibility to resolve complaints. 监督处理客人投诉，并最终解决投诉。 •Contribute to and complete the Asset Management Programme of the hotel. 合作完成在酒店的资产管理计划。 •Be responsible for cleaning all public areas and back of house areas such as employee locker rooms, toilets, corridors, offices, service lifts etc. 总体负责清洁所有公共区域和酒店后区，如员工更衣室，卫生间，走廊，办公室，服务电梯等。 •Be responsible for special maintenance projects. 负责特殊维护项目。 •Oversee the day and night cleaning of F&B outlets. 监督餐厅的昼夜清洁。 【岗位要求】 •More than 3 years of working experience in the same position. 3年以上同岗位工作经验。 •Proficient in the professional knowledge of the housekeeping department and skilled in using computers. 熟悉客房部专业知识，熟练使用电脑。 •Master and be familiar with the management, service procedures and quality standards of guest rooms. 掌握熟悉客房管理、服务流程和质量标准。 • Possess organizational and coordination skills, adaptability, management capabilities, as well as writing skills and information management abilities. 具有组织协调能力、应变能力、经营能力以及文字表达能力和信息管理能力。

【岗位职责】 •Assist in developing written procedures for handling any emergency that would require partial or complete evacuation of the hotel such as fire, armed robbery, severe injuries, power failure, or bomb threats. 协助制定处理关于任何需要部分或全部撤离酒店的紧急情况的程序，如火灾、武装抢劫、严重事故、停电或炸弹威胁。 •Maintain and update all emergency / fire procedures and preventive safety / security programs and SOPs. Ensure that employee is fully conversant with all the above. 保持并更新所有紧急/防火程序及安全防范项目。确保员工熟悉以上信息。 •Minimize the amount of theft and shrinkage within the hotel by active visual observations of hotel entrances, directly or through closed circuit television; mmonitor the employee entrance and carry out regular bag searches. 减少偷窃数量，直接或通过闭路电视，对酒店大堂出入口进行视查；监控员工出入口并执行常规查包。 •Ensure the car park, both near hotel driveway and on B2, is guarded and monitored. 确保停车场得到看守及监控，包括靠近酒店车道及B2区域。 •Coordinate the traffic at the hotel driveway and taxi stand. 协调酒店车道及出租车站点的交通。 •Anticipate probable hazards and conditions and either correct them or take action to prevent them from happening. 预先考虑可能的危害及状况，并纠正或采取行动避免再次发生。 •Patrol the hotel and fence line of the property every two hours and document activities in accordance with corporate safety and guidelines. 确保每2个小时对酒店进行巡视并根据集团安全规定对酒店活动记录存档。 •Handle complaints, investigate, and thoroughly report on guest or staff injuries, thefts, assaults, lost property, car accidents, loud parties, vandalism, and other complaints. 处理投诉，调查并汇报客人或员工受伤、偷盗、袭击、物品丢失、车祸、吵闹的聚会、恶意破坏及其它投诉。 •Be fully conversant with every detail of the hotel layout and the location and functions of: 熟悉掌握酒店布局，地点及功能的各项细节： Sprinkler system and smoke detectors 喷淋系统及烟雾探测器 Firefighting equipment and emergency exit. 防火设备及紧急出口 Fire control room and fire indicator panels. 火灾控制室及消防指示面板 Emergency evacuation / public address systems 紧急疏散/公共广播系统 Emergency assembly area outside hotel 酒店外紧急集合点 Safes in the guest room 客房保险柜 Fire / bomb threat and security procedures. 火灾/炸弹威胁及安全程序 Lifts - emergency phone numbers 电梯 - 紧急电话号码 First aid equipment 急救设备 •Help other operations departments when needed such as luggage assistant, opening door for guests and food delivery for F&B. 在需要时帮助其他运营部门，如协助客人搬运行李，开门服务，以及帮餐饮部运送食品。 •Train hotel colleagues on safety standards according to training matrix. 根据培训矩阵对酒店员工进行安全标准培训。 •Maintain guest valuable Lost & found items. Keep track of items logging, collection, handling and returning. 维护客人贵重失物认领项目。对所有工作日志进行记录，跟踪项目记录、收集、处理和返回。 •Report to fire incident alert locations within 3 minutes and follow the proper procedures to handle the incident. 3秒之内汇报火灾警报地点并遵循相应的程序处理事故。 •Log and keep employees, visitors, and vendors in/out records. Be alert of and report any potential issue. 对员工、访客及供应商进出做记录。警惕并报告任何潜在问题。 •Ensure that all new staff members are briefed and / or trained in Fire Prevention / Fire Fighting Procedures and Occupational Health and Safety relevant to their position. Ensure periodical updating. 确保对所有新员工进行防火/消防程序及与职位相关的职业健康安全简述和/或培训，确保定期更新。 【岗位要求】 •Have a strong sense of safety management and the ability to handle emergencies. 具备较强的安全管理意识及突发事件处理能力。 •Be familiar with the security work procedures and relevant laws and regulations, and understand the basic operation of fire-fighting and monitoring equipment. 熟悉安保工作流程及相关法律法规，了解消防、监控等设备的基本操作。 •Possess excellent team management skills, and be able to effectively coordinate and guide team members to complete work tasks. 具备良好的团队管理能力，能有效协调并指导团队成员完成工作任务。 •In good health, with strong sense of responsibility, and able to adapt to the shift work schedule; 身体健康，责任心强，能适应倒班工作制。 •No criminal record, good conduct, and excellent professional ethics. 无犯罪记录，品行端正，具备良好的职业素养。 •Veterans or those holding security-related qualification certificates will be given priority. 退伍军人或持有安保相关资格证书者优先考虑。

Channel Management –Executive About the role: The Channel Management –Executive assist Director of Revenue to develop new policy systems/procedures,advises Director of Revenue/Commercial Director on improvements; assists in inventory/OTArate control, manages major OTA operations (daily info checks, dataanalysis/adjustments). What you will do: Assist Director of Revenue to develop systems and work procedures for new policies and recommend any improvements to the Director of Revenue/Commercial Director.   Assist Director of Revenue in inventory, free sale room control and OTA rate availability, and handle external rate connectivity as required; Oversee the overall operation of the hotel on major OTA platforms (e.g., Ctrip, Fliggy, Meituan, Booking.com, Expedia) to ensure accurate hotel information; Log in to all major OTA platforms as the top priority every morning to check if room status, rates, facilities and other info match the actual situation, and immediately coordinate with relevant departments for corrections if inaccuracies are found to avoid guest misunderstandings and complaints; Closely monitor OTA data indicators (e.g., order volume, occupancy rate, guest reviews), analyze daily data fluctuation causes (e.g., competitors' favorable promotions, insufficient hotel display), and promptly take targeted adjustment measures. The ability to perform other tasks or projects as assigned by Director of Revenue/Commercial Director, including data statistics, analysis, etc. The ability to be creative in all aspects of performing the duties of the position. The ability to be a sound analyzer and problem solver. The ability to be a "do-er", implementer, and action taker with a “can do” attitude.  What you bring: At least 2 years of relevant work experience in the hospitality industry;  Self-driven and a strategic resourcing professional  Able to work independently and under pressure in a fast pace working environment Good team spirit, multi-tasking, cooperative with good communication and interpersonal skills Good command of both written and spoken Chinese and English Working authorization in China is required to applicant. What we offer: Competitive Salary, wages, and a comprehensive benefits package  Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position Usual administrative shifts but may vary upon operation needs

一、资金管理核心职责 现金及银行账户管理：负责日常现金收付、存取及保管，严格执行库存限额规定；管理银行账户开户/销户、转账、对账等业务，确保资金流动合规性 票据与结算处理：保管支票、汇票等票据，规范办理收付款业务；处理第三方支付平台（微信/支付宝）对账及资金核对 日记账登记：逐日登记现金/银行日记账，做到日清月结，编制资金日报表及余额调节表 二、财务监督与合规 报销审核：按制度审核费用报销单据，确保审批手续完整、金额准确，杜绝违规支付 风险防控：执行现金盘点、票据核销制度，防范资金挪用风险；保管财务印章及网银U盾，实行分权管理 税务配合：协助办理发票领用、开具及认证，配合完成纳税申报等基础税务工作 三、跨部门协作职责 数据对接：及时向会计传递收付款凭证，配合完成账务处理及报表编制 业务支持：参与应收账款跟踪、工资发放等业务，提供资金数据支持 档案管理：规范整理财务凭证及银行回单，定期移交会计归档 岗位要求 1、1-3年酒店工作经验 2、持有初级及以上会计相关证件 3、踏实、有责任心

【岗位职责】 •Be responsible for maintenance and repair works on a wide range of electrical equipment ensuring the on-going safe and efficient running of the hotel. 负责维修各种电气设备，确保酒店持续安全高效的运行。 •Perform routine and preventive maintenance and repairs for designated building, facilities, and equipment, ensuring technical operations are in proper running order. 对指定的建筑物，设施和设备进行定期维护和维修，确保技术设备正常运行。 •Assist with all emergency services, e.g. fire alarms, lighting, batteries, and standby power requirements, inclusive of generators. 协助所有紧急服务，例如火警，照明，电池和待机电源要求，包括发电机。 •Handle the maintenance of all M&E and HVAC equipment within the hotel with special emphasis on health safety. 在处理酒店内所有工程维修和高压交流电设备的维护，特别注意健康安全。 •Assemble and install electrical wiring, fixtures, and equipment. 组装和安装电线，固定装置和设备。 •Install audio-visual equipment in Guest Rooms or Function rooms along with microphone and lighting systems as requested. 在客房或多功能厅内安装影音设备以及麦克风和照明系统。 •Repair circuit breakers, replacing old switches, tracking down electrical shorts, and ensuring the electrical systems of the building are working safely. 修理断路器，更换旧开关，跟踪电气短路并确保建筑物的电气系统安全工作。 •Work closely with Housekeeping and Guest Services department to ensure that rooms are unblocked after maintenance work has been carried out. 与客房部和宾客服务部紧密合作，确保在进行维修工作后，房间不再锁定。 •Monitor operating supplies and reduce spoilage and wastage. 监控工程运营物资，减少损坏和浪费。 •Handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to managers. 以礼貌有效的方式处理客人问询事宜，向管理人员报告客人投诉或问题。 •Attend to repairs and maintenance of all systems and related equipment including heating, ventilation and air-conditioning and refrigeration equipment. 负责所有系统和相关设备的维修和保养，包括采暖，通风和空调及制冷设备。 •Review daily log book, rectify or follow up on all items left unsolved from any previous shifts. 查看每日工作交接记录，改正或跟进之前所有班次遗留的未解决项目。 •Ensure water treatment systems pertaining to the HVAC system are operating and maintained. 确保与HVAC系统相关的水处理系统的运行情况和维护情况。 •Be able to identify and analyzing the leakage. 能够识别和分析泄漏问题。 •Fix minor plumbing problems such as unclogging drains. 修复诸如堵塞排水管之类的轻微管道问题。 •Assemble pipe sections, tubing, and fittings. 能够组装管段，管道和管件。 【岗位要求】 •More than 2 years of working experience in the same position. 2年以上同岗位工作经验。 •In good health and able to endure hard work. 身体健康,能吃耐劳。 •Strong communication and coordination skills, possessing excellent team qualities, and being meticulous and conscientious in work. 沟通协调能力强，具备良好的团队素质,工作细心认真。

【岗位职责】 •Assist in managing the Stewarding department/Back of House operations.Ensure proper maintenance and cleanliness of all operating equipment and BOH areas 协助管理管事部/后区的运营，确保所有运营设备和后区的维护和清洁。 •Conduct frequent and thorough inspections on cleanliness and food safety together with the Sous Chef and Restaurant Assistant Manager and report back to the Stewarding Assistant Manager. 与副厨师长和餐厅副经理一起，按清洁和食品安全的标准进行频繁和彻底的检查，并向管事部副经理进行汇报。 •Assist Assistant Stewarding Manager working on food safety and HACCP (or local equivalent) requirements. 协助管事部副经理按照食品安全和食品安全管理体系（或当地法规）要求工作。 •Play an active role in the implementation of HACCP (or local equivalent) and to comply and follow at all times the HACCP processes put into place. 在执行食品安全管理体系（或当地法规）方面发挥积极作用，并遵守并遵循食品安全管理体系流程实施。 •Ensure that garbage is disposed to the standards agreed and that recycling requirements are strictly adhered to. 确保垃圾符合规定的标准，并严格遵守回收要求。 •Ensure the condition, sanitation and appearance of all china, glass, silver, service ware and equipment is according to the standards set. 确保所有瓷器、玻璃器皿、银器、服务器具和设备的状况、卫生和外观均符合标准。 •Ensure that each outlet is supplied with clean and dry operating equipment based on expected business levels. 根据预期的业务水平，确保每个餐厅都提供干净、干燥的运营设备。 •Ensure that the food production areas are supplied with clean and dry kitchen utensils. 确保食品制作区域配有干净、干燥的厨房用具。 •Assist in the regular inventory check for all operating equipment; glassware, plate ware, flat ware, chinaware, kitchen small ware and stewarding heavy cleaning equipment. 协助对所有运营设备进行定期库存检查；玻璃器皿、金属器皿、碗碟、餐具、厨房小件用品和管事部重型清洁设备。 •Set together with the Stewarding Assistant Manager to determine par stock levels for all operating equipment, supplies, inventoried items, and ensure that the outlet is adequately equipped. 与管事部副经理一起确定所有运营设备、耗材、库存物品的标准库存水平，并确保餐厅设备齐全。 【岗位要求】 •More than 1 year of working experience in the same position. 1年以上同岗位工作经验。 •Be familiar with the characteristics of various tableware and utensils, understand the classification and storage methods of tableware, and assist in the annual budget. 熟悉各种餐具用具的特性，懂得餐具的分类和保管方法，协助年度预算。 •Have cost awareness, be able to assist in controlling the cost of daily necessities and tableware, analyze the reasons for loss, and propose suggestions to reduce loss. 具备成本意识，能够协助控制日常用品及餐具成本，分析损耗原因，提出降低损耗的建议。 •Good communication and coordination skills as well as team management ability. 良好的沟通协调和团队管理能力。 •Convey a high level of understanding of the importance of attention to details. Ability to work independentlyand as a team. 重视细节，具有独立和团队工作的能力。

【岗位职责】 •To grow the market share of the hotel business volume through the development of Sales and Marketing Development Team in achieving set annual targets. Provide client support and administrative assistant to Sales and Marketing Development Managers on the daily basis. 通过市场销售团队提高市场份额及完成整年既定目标，同时协助市场销售部经理处理日常行政工作并提供客户支持。 •Plan day to day administrational work and activities of the Sales development team to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding the clients' expectations. Continuously contribute to an attentive and distinctive experience that leaves our clients inspired. 计划每天工作和市场销售团队活动以确保符合各项政策规定及程序标准并满足和超越客户的期望。不断地让客户体验到贴心和特色的经历。 •Organize and monitor meeting quotations, contracts, Event Orders, and set-up requirement on behalf of Sales and Marketing development managers. Responsible to work out weekly event forecast report and submit to relevant department on weekly basis. 代表市场销售部经理组织和监控会议报价、合同、宴会订单以及布置需求等。每周更新即将发生及已确认的宴会订单发放给相关部门。 •Handle and qualify incoming enquiries, escort hotel site inspection for walk-in guests on site in the absence of Sales and marketing development managers, responsible to do tele-marketing for business qualifying and making appointment for Sales and marketing development manager. 处理并审核来客的询问，在市场销售部经理缺席的情况下，陪同入店客人进行酒店参观，负责日常电话销售并协助市场销售部经理预约有效客户。 •Ensure that client database is organized efficiently to facilitate sales promotional campaigns and targeted sales activities. 确保有效地组织客户数据，使其促进销售推广活动和目标销售活动。 •Work closely with Banquet Servicing and Rooms Division where necessary to facilitate information and co-ordinate requirement of clients. 当客户有需要的时候与宴会服务和客房部紧密合作以提供协助。 •Keep abreast of all emergency procedures, hotel promotions, product knowledge, VIP arrivals, upcoming events so that they can anticipate and answer clients' requests and questions. 同步了解酒店的紧急程序、酒店推广、产品知识、重要客户的到访、将要举行的活动以备能够预测并回答客户的咨询和询问。 •Type reports, letters, memoranda, forms and correspondence for the Sales and Marketing Development Department. 处理市场销售部的文书、信函、备忘录及其它文档资料并进行整理。 •Take down and transcribe dictation and minutes of meetings. 作会议记录。 •Answer and place phone call, arrange appointments for the Head of Sales and Marketing Development (Managers), remind superior of same. 接听电话并为市场销售部总监及经理安排商务会面。 •Receive and refer office callers and visitors to appropriate personnel; schedule and set up appointment. 引见客人并安排会面。 •Assist superior in co-coordinating with other departments regarding coverage of VIP arrivals, functions and other special activities in the Hotel. 协助上级与其他部门协调重要客户的到访、会议及在酒店的其他特殊活动。 •Receive all in-coming mails directed to the Sales and Marketing Development Office for review and action of the Head of Sales and Marketing Development. 接收传真及邮件并交与市场销售部总监处理。 •Co-ordinate with the various sales personnel for the collation of reports and information for submission to the Head of Sales and Marketing Development. 协调市场销售部门其他同事，整理提交给市场销售部总监的报告和信息。 •Ensure all group arrivals and departures are co-ordinate, to minimize inconvenience to our guests. 确保所有团队顺利入住和离店，减少客户不便。 •Provide superior service standards in responding to group requests for amendments by working closely with tour escorts or identified agency. 与团队领队或指定代理保持紧密沟通，以了解团队入住的特殊情况为其提供更优质的服务。 •Maintain an up-to-date group block in the sales system and establish trace system to ensure that all group information is systematically handled. 对销售系统中的客户情况进行维护并及时更新，建立跟踪系统以确保所有信息能有条不紊地处理。 •Implement a detailed follow-up system of all group policies. 执行集团各项政策的详细跟进制度。 •Co-ordinate with all related department on the following. 协调与其它部门的跟进工作。 •Prepare a weekly report for supervisor on pre-group information, final group arrival details and forecast. 准备给上级的关于近期的团队入住、确定入住的团队信息及预测的周报。 【岗位要求】 •Proficient in sales work in the hotel industry. 熟悉酒店领域的销售工作。 •Strong sense of teamwork. 有较强的团队合作意识。 •Possessing certain foreign language skills, capable of reading reservation correspondence and providing reception services. 具有一定的外语水平，能够阅读预定函电并进行接待服务。 •Familiar with the business of the public relations and marketing department, able to coordinate the work of various positions. 熟悉公关营销部的业务，能协调各岗位的工作。 •Have basic public relations and social skills. 具有一般的公关和社交能力。 •Good appearance and temperament. 形象气质佳。

点餐，要勤勤快

【岗位职责】 To ensure all hotel revenue are balanced, controlled, completely and accurately reported each day. 确保所有酒店收入借贷平衡，处于控制之下并且每天进行完整的准确的报表。 •To check all Daily Food & Beverage Revenue and Rooms revenue All revenue must be in accordance with Finance Policy. 审核每天的餐饮收入和客房收入，所有收入必须遵循财务制度。 •Keys revenue journal and distributes to management team. 编制收入报告，然后分发给管理层。 •Ensure promotion related system set up must be in accordance with Finance Policy. 确保酒店所有的促销时在系统内设置符合财务制度。 •To prepare monthly Duty Meal Report and ENT Report at end of month. 完成每月的高职用餐及宴请报表。 •To prepare Monthly End Closing. 完成每月的月底结账。 •Review all rebates and miscellaneous charges are supported by documentation detailing the charges. All rebate credits must be in accordance with Finance Policy. The rebate credits, miscellaneous charges and paid outs must be summarized and sent to the Director of Finance and General Manager for review daily. 确保所有折扣和杂费项目均附有相关单据列明具体收费项目。所有折扣应遵循财务制度。折扣，杂费及垫付款项应备有总结清单，每天提交给财务部总监和总经理审批。 •Ensures that programs involving coupons, vouchers are adequately controlled, and safeguards are in place. 对所有涉及优惠卡、券活动均应妥善管理，施行安全措施。 •Audits daily collection of the General Cashiers Summary against the bank in slip. 审核每日总出纳的汇总表与存款单是否一致。 •Audits and reconciles advance payments and ensures payments have been applied. 审查核对预付款项，确保付款到位。 •Reconciles revenues daily via back up page. 核对每日收入是否与备份相符。 •Ensure adherence to the hotel’s credit policy. 确保遵守酒店的信贷制度。 •Reports directly to and communicates with the Director of Finance and Business Support on all matters pertaining to credit and collection of guest and city ledger accounts. 直接向财务和业务支持总监汇报并沟通所有与客户账户和挂账有关的收款和信贷事宜。 •Cooperates, coordinates, and communicates with guests and other departments in matters concerning issuance of credit, follow up outstanding accounts and assisting with credit requirements. 与顾客和其它部门合作，协调和交流有关信贷发放的相关事宜，跟进欠款账目并协助处理信贷申请。 •Closely in reviewing and maintaining the Aged Trial Balance of Accounts Receivable. 和应收主管紧密合作，负责检查和维护应收账款的账龄。 •Monitors the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements. 监控团体和会议的特殊账目安排要求，确定入账符合顾客的需求。 •Reviews city ledger daily for correct postings of charges and take corrective action where necessary. 每天检查挂账记录的准确性，并进行必要的纠正。 •Monitor and pursue collection of overdue accounts. 监控并跟进逾期未付账户的收款。 •Review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts. 每月进行坏账清单审核，并为每月的坏账准备金准备坏账收回可能性分析。 •In control and collection of outstanding guest and city ledger accounts. 协助对欠款的客户账号和城市分类账进行控制和收取账款。 •Review provision, write-offs, and other adjustments immediately prior to month end. 月底前审核当月计提的坏账准备，坏账注销及其它调整。 •Assists in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable. 协助准备和提供准确和实时的财务和运营信息，重点强调应收账款的账龄。 【岗位要求】 •University Degree in related subjects preferred. 大学学历，相关专业毕业。 •Experience in a similar capacity with international chain hotels. 在国际连锁集团饭店担任类似工作。 •Good computer skills with minimum requirement 良好的计算机技能。 •Convey a high level of understanding of the importance of attention to details. Ability to work independentlyand as a team. 重视细节，具有独立和团队工作的能力。