• App

    扫码下载最佳东方App

  • 微信

    扫码关注最佳东方公众号

  • 客服

  • 海口 | 经验不限 | 大专 | 提供食宿
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    协助制定酒店后区文化墙设计、酒店产品知识、入职培训计划等。 负责酒店年度、月度培训计划实施的组织协调工作。 按期向上级领导反馈酒店培训实施结果。 负责员工档案的制作及维护; 负责宿舍及员工班车的协调与管理; 协助开展各项员工活动; 与相关部门及人员进行沟通,取得培训工作所需的协助。 负责酒店人事活动视频剪辑、照片拍摄,协助组织相关活动。 深入部门,了解部门的培训需要,提出可行性教学建议。 协助经理聘请各项目培训人员,做好各种培训班的组织工作。 完成上级安排的其他工作,
  • 前台领班

    3千-4千
    海口 | 经验不限 | 学历不限
    • 五险一金
    • 技能培训
    • 带薪年假
    • 帅哥多
    • 美女多
    • 人性化管理
    • 领导好
    • 包吃包住
    • 岗位晋升
    • 节日礼物
    全服务中档酒店/4星级 | 50-99人
    • 投递简历
    【岗位职责】 1、负责酒店前台日常运营管理工作,确保前台服务高效、有序进行; 2、督导前台员工执行标准化服务流程,提升客户入住及离店体验; 3、处理客人投诉及突发事件,及时协调解决并做好记录与反馈; 4、负责前台排班、考勤及员工培训,确保团队业务能力达标; 5、核对每日房态、账目及报表数据,确保财务信息准确无误; 6、与其他部门(如客房、销售等)保持高效沟通,协调资源满足客户需求; 7、定期检查前台设备及物资储备,及时申领补充所需物品。 【岗位要求】 1、具备良好的服务意识与职业素养,能承受高强度工作压力; 2、优秀的沟通协调能力,擅长处理客户关系及团队管理; 3、熟练使用酒店管理系统(如西软)及办公软件者优先; 4、普通话流利,具备基础英语交流能力; 5、注重细节,具备较强的应变能力与问题解决能力; 6、有酒店前台工作经验或团队管理经验者优先考虑。
  • 厨房实习生

    2.3千-2.5千
    海口 | 经验不限 | 学历不限
    • 五险一金
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 技能培训
    • 人性化管理
    • 管理规范
    • 员工生日礼物
    • 节日礼物
    • 领导好
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责 1.保持并严格遵守卫生/健康管理的规章制度及酒店的要求。 2.对设备的正确使用及保养;适当地安全地使用工具。 3.认知并遵守部门/酒店的政策和方针。 4.对当班时段出现的任何增加或有变更的工作任务,应听从上级的安排,出色的完成任务。 5.按规定做好一定准备工作。 6.完成工作开始前的任务: a)依照标准做好配料,工具,设备和供应品的摆设工作。 b)检查所有工具,设备及供应品的卫生情况及工作环境.确保工作任务按 标准完成。 c)检查配料的时间及标准。 d)确定当日的食品。 e)将供应品从仓库转移到指派地点。 f)制作菜单上的食品。 7.依照部门的标准保持食品加工表。 8.根据卫生部门及酒店的要求保持正确的食品贮藏方式。 9.控制并保持食品的成本,并将浪费减到最少。 10.根据部门的要求分配工作岗位并完成工作任务: a)将所剩的食品放回食品贮藏处。 b)妥善处理剩余的食品。 c)将剩余食品进行包裹,封存并注上日期。 d)整理并合理存放贮藏室内的食品。 e)将厨房内的冰库及冰箱的架子清理干净。 f)将不用的及清理干净的器具/设备放置指定地点。 g)用冰将热的食品快速降温。 h)在下班前关掉所有接班同事所用不到的设备。 i)对将要用尽的食品及时通知当班领导。 任职要求 1.具备融入群体的能力。 2.高中同等及以上学历 3.有最基本的相关知识,技能和能力。 4.具备精细,快速,准确的执行工作任务的能力。 5.具备很好的安排工作,懂得区分事情的优先次序的能力。 6.具备在压力下出色完成工作的能力。 7.具备独立执行工作的能力。
  • 海口 | 1年以上 | 中专 | 提供食宿
    • 五险一金
    • 包吃包住
    • 管理规范
    • 岗位晋升
    • 技能培训
    • 丰厚年终奖
    • 带薪年假
    • 绝对市中心
    • 年度旅游
    • 提成多
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、在餐厅领班/主管的直接领导下,负责酒店客房送餐的工作。 2、认真做好宾客的送餐、收餐具工作。 3、听取宾客对客房送餐服务工作意见,并及时向领班或餐厅主管汇报。 4、与前厅部、厨房部、客房部等部门密切配合,保证宾客得到及时准确的送餐服务。 5、负责接收VIP的水果通知单,并及时送到。 6、负责整理送餐部门工作间,做到工作间清洁卫生。 【岗位要求】 1、中专学历,有从事西餐厅或客房送餐服务1年以上工作经历。 2、具有一定的食品、酒水知识,清楚所供菜肴的一般烹制方法及其他服务方法,掌握送餐服务规范和服务程序。 3、热爱本职工作,工作勤勤恳恳,认真负责。
  • 海口 | 3年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    工作职责: • 领导与团队管理:领导、培训和监督礼宾团队,确保他们为所有客人提供优质、个性化的服务。监督员工排班、绩效管理和礼宾台的日常运营,始终确保高效的服务。 • 卓越的客户服务:协助客人提供各种服务,包括餐厅预订、活动门票、旅游、交通安排和当地推荐。为 VIP 客人提供个性化服务,确保及时专业地满足他们的喜好和特殊要求。 • 当地专业知识和建议:随时了解当地景点、餐饮选择、活动和活动,为客人提供准确和有用的信息,以提升他们的住宿体验。与当地供应商、餐厅和服务提供商建立关系,为酒店客人提供独家体验和建议。 • 协调和特殊要求:与其他部门(如客房部、前台和餐饮部)协调,确保高效顺利地处理客人的要求。处理客人的特殊要求,例如安排独特体验、特殊递送或交通,确保客人获得无缝体验。 • 问题解决和问题解决:及时专业地管理和解决客人投诉或问题,始终确保客人满意。预测客人需求并采取主动措施,确保从入住到退房的完美体验。 • VIP 和高端客人管理:确保 VIP 和高端客人得到卓越的服务和个性化关注,谨慎管理他们的行程、特殊要求和隐私。为 VIP 客人协调特殊服务,包括个性化客房设置、独家体验和定制建议。 • 行政和报告职责:准备礼宾服务的每日报告,包括客人互动、特殊要求和运营挑战。管理与礼宾相关的任何用品的库存和订单,例如地图、小册子和活动门票。 任职资格: 拥有丰富的礼宾或客户服务工作经验,最好是在酒店环境中。 具备出色的领导能力和团队管理技能,能够培训和激励员工。 深入了解当地景点、餐饮、活动和活动。 具备出色的沟通和人际交往能力,能够处理高压情况和客户要求。英语熟练;会其他语言者优先。 能够灵活安排工作时间,包括晚上、周末和节假日。 熟悉酒店物业管理系统 (PMS) 和礼宾系统者优先。
  • 海口 | 1年以上 | 本科 | 提供食宿
    • 五险一金
    • 技能培训
    • 管理规范
    • 包吃包住
    • 岗位晋升
    • 带薪年假
    • 人性化管理
    • 员工生日礼物
    高尔夫 | 2000人以上
    • 投递简历
    1) 接听外来询价电话及宴会团队咨询,做好留言记录,并按次序轮流转给销售部内部组长。 2) 协助销售部各类报表的制作及跟进工作。 3) 收集销售人员的各类报告并统一交到市场销售副总经理处。 4) 负责跟进各类文件的签批工作。 5) 负责ISO的文件制定修改及审核工作。 6) 各类文件的分类存档工作。 7) 跟进销售人员各类报销。 8) 完成市场销售副总经理交代的其他工作。 9) 参加部门会议并做会议纪要:每日行政例会、每日销售会议、每月之市场销售总结会议。 10) 协助销售人员定期更新客户名单。 11) 建立和保持良好的各部门合作关系。 12)负责部门人事行政及后勤事宜,包括:人事变动、人员架构图、部门编制、值班、排班表、休假单、部门排班、部门季节性产品销售统计、每日销售产量表、Lead Log等。
  • 全国 | 5年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image. What will I be doing? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards: • Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager. • Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications. • Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements. • Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively. • Participate in developing and implementing hotel and departmental policies and regulations. • Develop marketing strategies and promotion plans to adjust to the market situation in real time. • Supervise and drive the progress and implementation of marketing plans. • Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings. • Monitor and evaluate current initiated marketing activities and market dynamics. • Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained. • Conduct regular market research and obtain information about competitors. • Set pricing strategies and sales targets for the hotel. • Manage special projects and other related businesses. • Ensure efficient use of departmental resources. • Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc. • Ensure that department staff are clear about the responsibilities assigned to them. • Take immediate corrective action when the interests of the department or hotel are jeopardized. • Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback. • Manage departmental expenses and budgets. • Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date. • Control departmental costs in accordance with hotel policies to avoid waste. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Ensure the filing of departmental documents and related information. • Maintain communication with all operating departments within the group to maximize sales opportunities. • Promote hotels in relevant industries at home and abroad. • Actively participate in sales activities initiated by Hilton. • Organize promotional trips for target markets. • Maintain good relationship and communication with target markets at home and abroad. • Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards. • Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company. • Adhere to hotel safety policies, emergency rules and procedures. • Ensure employees fully understand and follow the contents of the employee handbook. • The department reserves the right to change or supplement the job description if necessary. • Perform any other reasonable duties assigned.
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing?   As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards:     Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!
  • 全国 | 5年以上 | 学历不限
    国际高端酒店/5星级 | 2000人以上
    • 投递简历
    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Finance is an integral part of the 4D structure within the hotel, providing support and technical expertise to other members of the team. This role is responsible for all accounting and financial requirements for the hotel in an environment of tight control. He / she will provide financial support, advice and expertise to the General Manager and hotel team, with the aim of maximizing value, developing the quality of the Finance function within the hotel. What will I be doing? As the Director of Finance, you will be responsible for performing the following tasks to the highest standards: Financial Accounting & Control: Best practice financial accounting processes in a robust control environment • Overall management of the accounting records and financial reports of the hotel ensuring compliance with company, owner, statutory and fiscal requirements, and timetables. • Where applicable the above must include the accounts for Hilton International’s branch or subsidiary. • Ensure that the balance sheet is a fair reflection of the assets and liabilities of the hotel. The balance sheet must be regularly reviewed, and reconciliations performed of all accounts. • Ensure compliance with the Management agreement with Hilton International, and any Owner / Lease agreement. • Maintain a focused system of internal controls, which will provide an effective and efficient control over the hotel assets, liabilities, revenue and costs, ensuring compliance with company policy. • Maintain control over the hotel’s assets, liabilities, income and expenditure on behalf of both the Operator and Owner and provide management, leadership and accountability for the financial performance of the hotel. • Ensure legal and tax compliance and that adequate insurance cover is maintained managing the pension scheme, where applicable, ensuring that adequate accounting, actuarial and legal controls are in place. • Ensure valid permits and licenses have been obtained for such matters as importation, currency transfers and hotel operations (bars, clubs, casinos etc.). • Take responsibility for the safekeeping and updating of all leases and contracts, which may affect the financial status of the hotel. • Liaise and co-operate with both Internal and External Audit, ensuring that an effective program of in-hotel audit is in place and that corrective action is promptly taken where required. • Give particular emphasis to ensuring that all revenue is captured, making use of a monthly control checklist and conduct interim self-audits as required. • Develop best practice financial accounting and control procedures, with continuous review and development with the aim of maximizing both impact and efficiency. Management Reporting: Focused, innovative and balanced reporting that stimulates management action. • Develop high quality management information and performance measurement that is timely and accurate. Reporting should be thought provoking and action oriented. • Implement reporting that incorporates benchmarking, identification and measurement of key performance indicators, and use of the balanced scorecard. Reporting should not only look to historical performance within the hotel, but also outward and forward. • Ensure corporate reporting is timely and accurate, internally consistent and that, inter alia, Datalink report, Pro-plant system, management reports, trends of operation reports, incremental conversion reports, profit and loss statements, balance sheets and cash flow reports reconcile to the trial balance. Maintain proof of such reconciliations which are conducted each month. Business Support: Provision of the highest standards of financial and commercial support to the Business. • Support and advice on financial and commercial matters to the General Manager and to the hotel team, including the interpretation of financial data. • Review management information for the hotel and make proposals for the General Manager for value added initiatives. Where appropriate, play the “Devil’s Advocate” to challenge practices and proposals. • Provide financial and commercial skills to support business development initiatives, major pricing decisions and other commercial decision-making. Information Technology & Systems: Optimize the use of I.T. within the finance department to improve efficiency and information. • With Project Managers, support the implementation of financial systems in the hotel. • With the ISM ensure proper use and maintenance of financial systems, including adequate security and back up procedures. • Act as the guardian of the integrity of data flowing into the accounting system, ensuring that the control process is sound in systems that interface directly or indirectly with the accounting system. • Work with colleagues to ensure that errors are corrected at source and processes amended as required to eliminate rather than correct errors. • Continually develop the usage of financial systems in order to ensure highest levels of management reporting, processing and staffing efficiency and thereby return on investment. Investment Optimizing returns on capital investment. • Utilize project evaluation techniques to assist in directing investment to those projects which optimize returns both for the individual project and the enterprise as a whole. • Prepare annual capital plan and direct implementation of this plan, ensuring funding and necessary buying (e.g. Owners) are in place so that the note can be kept at the highest possible standard. • Prepare and review the AFE, ensuring financial accuracy and sound commercial and business judgment is applied to the process, and that authorization is obtained prior to commitment of the hotel to expenditure. • Perform post investment audit on major capital investments, communicating results of post investment reviews within the Management team and ensures actions are taken to learn from such results and maximize returns. • Ensure compliance with HI capital policy, maintaining proper control and recording of project spends. • Where applicable, prepare review and be involved in the production of financials for new developments and acquisitions. Looking Ahead: Operating against meaningful strategic plans and budgets with accurate forecasting. • Take a support role to the General Manager in hotel strategic planning, with particular emphasis on Master-Planning and “thinking outside the box” to identify value opportunities. • Manage the formulation, review and approval process for budgeting within the hotel. • Ensure a regular cycle of forecasting takes place within the hotel with content and detail appropriate to the needs of the operation. • Provides alerts to Senior Management and to Area Office via regular forecasts, outlook reports or via ad-hoc reporting concerning positive or negative trends in the business. • Work with colleagues and the General Manager to ensure consistency and accuracy of communication regarding future trends in the business. Avoid surprises. Investment in People: Ensuring the best person in each job, in an environment of continuous development. • Recruit and retain the best people for the job, especially at Assistant Controller level, making use of succession planning to develop and replace individuals effectively. • Establish and maintain good employee relations within the Finance department. • Aim to maximize efficiency in the accounting department and optimum staffing levels. • Recognize that a highly organized Accounts office is often a sign of an efficient department. • Develop the effectiveness of the hotel finance function through the ongoing training and development of the team. • Lead and motivate the team to high levels of performance. • Ensure that you manage to specific measurable objectives, giving regular feedback including appraisals. • Both the Director of Finance and Assistant Financial Controller should have a personal development plan. • Provide training to enhance the financial skills of the Management Team as a whole, utilizing tools such as Hilton University and Hilton LEXUE. Cash & Working Capital: Optimize cash position in an environment of tight control • Minimize the level of working capital, with particular emphasis on the management of debtors, stocks and sundry receivables. • Maximize interest earnings and minimize interest expense. • Maintain accurate cash flow forecasts for at least one year ahead, and ensure adequate notice is given to Hilton, and to Owners, of any future cash requirements. • Ensure full reconciliation of all bank accounts on a weekly basis, maintaining the highest standards of control over all cash and bank balances at all times. • The role of the Director of Finance is to establish robust credit control and credit management policies with the General Manager and the Commercial Director within the guidelines set out by Group Policy and following best practice principles – once established, the Director of Business Development applies such policies and controls. • It is the responsibility of the Director of Finance to ensure that controls over accounts receivable are being applied correctly and to take action to rectify any problems identified if they are not. • The Director of Finance must review all accounts receivables with the Commercial Director on a monthly basis and ensure that there are no recoverability issues. • It is the responsibility of the Director of Finance to maintain an appropriate reserve for bad or doubtful debts. Cost Management: Support the operation to optimize efficiency of the cost base • Understand and measure cost drivers for the hotel, utilizing innovative analysis to stimulate thought and management action. • Ensure that adequate purchasing procedures are in operation so that purchases of goods and services are made in the most cost-effective manner. • Benchmark costs against other hotels, identifying cost reduction opportunities and managing financial risks of the business. • Set an example to the hotel by operating an efficient and cost-effective Finance department.
  • 销售经理

    5千-1万
    海口 | 3年以上 | 学历不限 | 提供食宿
    • 五险一金
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 技能培训
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1、与既有的客户和潜在的客户及合作伙伴保持密切的联系。 2、高效认知和掌握销售线索。 3、代表酒店参加国际及国内的销售活动。 4、发挥创造力,为酒店的产品及部门做出应有的贡献。 5、仔细计划与客户的会面,对预定的客户实施客户关系管理,完成销售目标。 6、在所负责的市场区域内,监视和报告市场及竞争者的情况。 7、准备销售报告,确保市场及客户信息的准确性,以便于工作的跟进。 8、积极地传播产品信息,在负责的市场内营造酒店的知名度。 9、在所负责的区域内,与市场销售总监一起计划销售攻势,并确保其实现。 10、主动参与,完成各种销售报告。 11、协助计划和配合销售活动。 12、协助配合开发制作所有酒店促销材料。 13、管理客户档案数据库,手工或以电脑更新客户档案 14、执行上级要求的任务,完成市场销售目标。 岗位要求 1、了解商务旅游、会议旅游及餐饮销售。 2、能够掌握和理解市场和竞争。 3、良好的人际交往和沟通技巧。 4、具备一定的客户资源优先。
  • 海口 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 管理规范
    • 包吃包住
    • 岗位晋升
    • 带薪年假
    • 人性化管理
    • 员工生日礼物
    高尔夫 | 2000人以上
    • 投递简历
    1.负责高尔夫市场的开拓及维护; 2.从事过星级酒店销售工作3年以上; 3.有旅行社、高尔夫经验; 4.具备较强的领导能力和组织协调能力,能够全面指导销售工作; 5.熟练办公室软件操作,具有优秀的沟通协调能力; 6.形象气质佳。
  • 销售总监

    8千-1万
    海口 | 5年以上 | 大专 | 提供食宿
    • 五险一金
    • 意外险
    • 节假日加班费
    • 包吃包住
    • 生日福利
    • 工龄奖金
    • 带薪年假
    • 团建聚餐
    • 技能培训
    • 职业发展规划
    有限服务中档酒店 | 1-49 人
    • 投递简历
    【岗位要求】 1、具备优秀的销售技能和技巧,熟悉海口市场。 2、通过探讨和聆听,具备善于发掘客户需求的能力。 3、具备果断、自律的性格 4、具备高度的自信心,工作的热情和主动权。 5、擅长交际 6、擅长与不同的人打交道 7、懂得运用心里学技巧 8、具备销售的相关经验 9、酒店专业或相关经验的优先 10、对于预算达成负责
  • 海口 | 经验不限 | 学历不限
    • 五险一金
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 技能培训
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、全面负责婚宴销售、推广、预订工作、接待工作; 2、制定婚宴市场推销计划,建立并完善婚宴销售工作程序和标准; 3、对接各婚庆公司获于资源,联合组织推广活动; 4、建立改善宴会日记、客户合同存档、宴会订单和预报单的存档记录,使之成为有效的工作程序和管理手段; 5、与餐饮部沟通协调,共同议定宴会菜单及价格; 6、与其他部门沟通、协调、密切配合; 7、定期对下属进行绩效评估,按奖惩制度实施奖惩,并加强对员工的培训工作、提高员工素质。 【岗位要求】 1、具有酒店婚宴销售或婚庆工作经验优先,能结合行业特点开展整体市场营销工作,有一定的客户积累,团队合作精神; 2、对宴会的组织及执行有丰富的经验; 3、具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力; 4、工作细致、严谨,并具有战略前瞻性思维。
  • 海口 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年底双薪
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责: 1、负责酒店本地及岛外MICE市场的开拓 2、根据酒店会议市场开发本地及岛外计划,制定本组和个人销售活动计划并完成预算销售目标; 3、为了更好为客户提供服务,加强与前厅、餐饮、客房及其它部门合作配合,通过开发新客户,稳定老客户,力争达到所确定的销售收入目标; 4、在部门年度预算内推行销售计划,负责在销售管理系统中及时更新工作进程,保存以前、现在所有潜力客户的资料; 5、制定每周销售活动情况,下周销售计划,竞争者和市场分析等报表。 岗位要求: 1、性别不限,年龄25至40岁,大学商务和其它相关专业毕业者优先考虑; 2、至少3年以上同星级酒店相关岗位工作经验,以及大型会展接待公司销售业务相关工作岗位,有一定本地及岛外客源市场资源; 3、具有市场调查和预测能力,能及时掌握市场动态,并能综合分析,及时提出相应的措施和合理建议; 4、 良好的形象、工作积极主动、良好的书写、出众的口才和沟通技能。
  • 海口 | 2年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年底双薪
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1.负责酒店餐饮项目销售、推广; 2.根据市场的需求制定餐饮销售战略及促销计划; 3.积极地传播产品信息,在负责的市场内营造酒店的知名度; 4.负责酒店餐饮线上各渠道平台的操作及运作管理; 5.与酒店运作部门沟通,以确保所有促销内容的准确性及合理性; 6.管理客户档案数据库,不定时进行线下客户的关系维护; 7.执行上级要求的任务,完成市场销售目标。 【岗位要求】 1.大专及以上学历,具有2年以上酒店或社会大型餐饮销售工作经验; 2.外表端庄大方,身体健康、干净整洁; 3.具有较强的管理能力、判断和决策能力、人际沟通协调能力、计划与执行能力; 4.工作细致、严谨,并具有战略前瞻性思维; 5.了解海口餐饮市场。
  • 海口 | 3年以上 | 大专
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    工作职责: 1.主动开拓市场,开发团体客户(如企业宴请、商务接待、婚宴、寿宴等)。 2.制定并执行餐厅的销售策略与营销活动,提升餐厅整体收入。 3.建立并维护大客户及会员体系,提高客户忠诚度与复购率。 4.作为连接市场与后厨/服务的桥梁,传递客户需求,优化餐饮产品。 5.精通中餐厅运营的各个环节(楼面服务、传菜、收银、吧台等)。 6.熟练掌握食品安全与卫生法规(HACCP原则)。 7.具备基础的财务知识,能看懂营业报表,并对关键绩效指标(如翻台率、人均消费、毛利率等)进行分析。 任职资格: 1.至少有 3 年销售经验,其中至少 1 年在餐饮行业工作。 2.拥有稳定的本地企业客户资源或餐饮销售渠道资源者优先。 3.沟通能力:良好的口头和书面沟通能力。 4.结果导向:有达到并超过销售目标的良好记录。 5.谈判能力:巧妙地谈判合同和交易以使酒店受益。 6.创造力:能够跳出固有思维模式并制定独特的销售策略来推动收入增长。 7.财务敏锐度:管理预算、预测销售额和分析财务报告。 8.技能和知识:深入了解食品和饮料菜单项目,包括葡萄酒、烈酒和鸡尾酒。 9.市场开拓能力: 拥有从0到1开发新客户、新市场的经验,能有效挖掘潜在客户。 10.客户关系管理(CRM): 具有维护大客户、管理客户档案及进行长期关系经营的经验
  • 海口 | 3年以上 | 大专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 领导好
    • 员工生日礼物
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 500-999人
    • 投递简历
    工作职责: • 卓越客户服务:在值班期间,您将作为客人的主要联络点,处理查询、投诉和特殊要求,以确保客人满意。监控客人反馈,及时解决服务问题,并实施服务恢复策略,以保持高水平的客人满意度。 • 运营监督与协调:监督各部门的日常运营,确保前台、客房服务、餐饮和其他团队协调一致,提供无缝服务。确保所有员工在值班期间遵守酒店政策、程序和标准,保持运营效率。 • 员工监督与团队领导:在值班期间管理和支持员工,提供指导,确保运营顺利和高效。进行每日简报,确保所有团队成员了解客人到达情况、特殊要求以及当天的任何运营重点。 • 问题解决:及时专业地处理和解决客人投诉或运营问题,确保服务工作超出客人期望。预测服务交付中的潜在挑战或瓶颈,并采取主动措施防止中断。 • 危机与应急管理:负责处理值班期间的紧急状况或意外情况,包括医疗事故、安全漏洞和维护问题,确保遵守协议。与安全和维护团队协调解决紧急问题,优先考虑客人的安全和舒适。 • 报告与沟通:准备每日运营报告,总结客人互动、投诉以及值班期间遇到的任何服务挑战。向高级管理层通报重要更新或运营问题,并及时确保跟进任何未解决的问题。 • 跨部门协作:与所有酒店部门(包括客房部、工程部和餐饮部)密切合作,确保及时满足客人要求并保持服务标准。与预订和销售团队协调,以管理入住率并有效满足客人要求。 任职资格: 1、具有酒店前台或运营职位的工作经验,最好担任主管或管理职位。具有出色的领导能力和团队管理技能,能够激励员工提供高水平的客户服务。 2、具有出色的沟通和人际交往能力,能够专业地处理客户投诉和运营挑战。 3、具有很强的解决问题能力,能够在压力下保持冷静。 4、精通酒店系统 。 5、精通英语者优先。
  • 海口 | 经验不限 | 学历不限 | 提供食宿
    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 人性化管理
    • 包吃包住
    • 员工生日礼物
    • 忠诚服务奖
    • 节假日福利
    • 多样化活动
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    岗位要求: -国际联号相关岗位工作经验 -丰富的酒水知识 -具备英语口语表达能力 -调酒师认证 -WSET相关认证优先。 ------------------------------------------------------------ Tel招聘电话: + 86 (898) 36303333-转人力资源部 Cellphone招聘手机:+86 18689858360 (微信同号) (working period is 8:30AM-5:30PM in working days工作时间为工作日上午8点30分至下午5点30分) Email招聘邮箱: hr @hualuxe-haikou.com
  • 海口 | 1年以上 | 学历不限
    • 五险一金
    • 带薪年假
    • 节日礼物
    • 岗位晋升
    • 技能培训
    • 管理规范
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    1. 协助餐饮总监制定营销、销售计划并加以执行。 2. 掌握市场信息并了解各餐厅营业动态加以分析,及时制定营销策略。 3. 建立与各业务公司、团体、客户之间的业务联系,加强相互之间的沟通、维护。 4. 运用灵活多变的营销技巧与方式,积极开展销售活动,不断开拓新市场、新客源。 5. 热情接待各类宾客,做好促销、宣传,树立酒店良好形象。 6. 建立宾客档案,定期分析、回访,制定相对应的销售计划及跟踪服务工作。 7. 制定月度销售及拜访计划并实施,对客户信息及销售措施进行保密。 8. 完成领导安排的临时、专项工作等任务。 8. 完成公司一切与产品销售、品牌宣传要求相关的工作。
  • 海口 | 1年以上 | 中专 | 提供食宿
    • 五险一金
    • 包吃包住
    • 管理规范
    • 岗位晋升
    • 技能培训
    • 丰厚年终奖
    • 带薪年假
    • 绝对市中心
    • 年度旅游
    • 提成多
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    工作职责: 1.负责接待客人,保证所有的健身设备运作正常及干净清洁,包括游泳池的水压、水温等;指导客人正确使用健身设施,保证客人满意。 2.根据希尔顿品牌建设及精神所述,秉承以客为先的宗旨,主动及时关注意客人的需求。 3.负责更衣室、娱乐设施设备的管理及清洁。 4.确保健身中心的营业和关闭顺利有效地进行。 任职资格: 1. 中专及以上学历,专业不限。 2. 具有积极的影响力,有责任心及一定的抗压能力,主动解决问题,善于与客人及同事沟通。 3. 具有国际品牌酒店同岗位工作经验者优先。 4. 身体健康,能适应轮班工作安排,无法律、法规禁止从业的情形。
  • 销售经理

    4千-6千
    海口 | 2年以上 | 大专 | 提供食宿
    • 五险一金
    • 岗位晋升
    • 员工生日礼物
    • 包吃包住
    • 技能培训
    • 帅哥多
    • 美女多
    • 管理规范
    • 节日礼物
    • 年终奖
    国内高端酒店/5星级 | 100-499人
    • 投递简历
    岗位职责 1.根据本组市场开发计划,制定个人销售活动计划。 2.通过开发新客户,稳定老客户,以力争达到所确定的销售收入目标。 3.向销售部经理汇报市场信息,包括本市场状况、竞争对手情况、客户反馈意见等。 4.以外出销售、电话联络和信函等方式与所辖区客户保持高度联系。 5.处理客户的来电、来函。 6.协调安排自己所辖客户在酒店的大型活动及VIP的接待工作。 7.熟悉自己客户分类情况及各客户的需求特点和主要的竞争对手。 岗位要求 1.大专以上学历,应届毕业生均可。 2.具备酒店销售学、酒店管理学、旅游经济学、旅游心理学、公共关系学等知识的储备。 3.了解合同法、企业法、旅游法以及有关涉外法规。 4.具有市场调查和预测能力,能及是掌握市场动态,并能综合分析,及时地提出相应的措施和合理的建议。 5.有较强的语言表达能力,能撰写市场调研报告,具有起草工作计划、总结及业务汇报的能力。
  • 海口 | 2年以上 | 大专 | 提供食宿
    • 五险一金
    • 技能培训
    • 管理规范
    • 包吃包住
    • 岗位晋升
    • 带薪年假
    • 人性化管理
    • 员工生日礼物
    高尔夫 | 2000人以上
    • 投递简历
    1. 根据销售总监/销售副总监市场划分,负责会议市场的开拓及维护,并根据制定的销售目标,完成销售额分配; 2. 协助销售副总监管理、监督本组销售人员; 3. 与同行业销售人员保持联系,了解竞争行业之变化; 4. 注意市场动态,做好有关销售的工作报告,包括:每日销售拜访报告、每周工作总结及计划、每月跟进市场分析报告、每月生意预计、取消生意原因分析、每月竞争对手信息市场调查报告; 5. 参加部门会议:每日行政例会、每日销售会议、每月之市场销售总结会议; 6. 定期拜访客户,与客户建立并保持良好的关系;     7. 跟进会议团体的预订,并确认给客户; 8. 在团体到达时检查好各项工作之安排; 9. 会见特殊的/贵宾团的到达,接见团队领队并确认要求; 10. 跟进合约的签订及续签工作; 11. 建立和保持良好的各部门合作关系; 12. 完成上级交办的工作。
  • 海口 | 3年以上 | 中专 | 提供食宿
    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 员工生日礼物
    • 年底双薪
    • 包吃包住
    • 人性化管理
    国际高端酒店/5星级 | 100-499人
    • 投递简历
    【岗位职责】 1、负责点心厨房的日常运营管理,确保出品质量与食品安全标准 2、研发创新点心产品,定期更新菜单以提升竞争力 3、控制点心制作成本,优化原材料采购与库存管理 4、培训并督导点心厨师团队,提升整体技术水平 5、严格执行厨房卫生管理制度,确保符合集团食卫标准 【岗位要求】 1、具备扎实的中式点心制作技艺,熟悉广式/琼式点心者优先 2、3年以上星级酒店或高端餐饮点心主管经验 3、能独立设计宴会点心菜单及大型活动茶歇方案 4、中式面点师优先考虑 5、具备团队管理能力与跨部门协调经验
  • OTA

    5千-6千
    海口 | 2年以上 | 中专
    • 五险一金
    • 意外险
    • 节假日加班费
    • 包吃包住
    • 生日福利
    • 工龄奖金
    • 带薪年假
    • 团建聚餐
    • 技能培训
    • 职业发展规划
    有限服务中档酒店 | 1-49 人
    • 投递简历
    【岗位职责】 1. 渠道运营管理 负责携程、美团、飞猪、抖音等主流OTA平台店铺的搭建及整体运营,包括房型信息维护、价格体系设置、促销活动上架、图文素材更新,确保平台展示内容与酒店实际一致。 监控各OTA平台的订单流量、转化率、差评率等核心数据,定期优化店铺排名与曝光量。 2. 合作洽谈与协议签订 对接各OTA平台负责人,洽谈合作政策、佣金比例、流量扶持资源,签订年度合作协议;根据酒店淡旺季需求,申请平台专属推广位与补贴活动。 处理与OTA平台的合作纠纷,协调解决订单对账差异、政策执行偏差等问题。 3. 促销活动策划与执行 结合本地旅游旺季(如节假日、会展期)及酒店经营目标,制定OTA专属促销方案,并联动前厅、客房部门落实活动保障。 跟踪促销活动效果,分析投入产出比,及时调整活动策略。 4. 数据监测与分析 每日统计各OTA平台的订单数据、营收数据,对区域同档次酒店的OTA运营数据并形成运营报告,为酒店管理层提供决策依据。 分析OTA客户画像,针对性优化产品组合。 5. 客诉与评价管理 配合与协助前台及时处理各平台的客户差评与投诉,协调酒店相关部门解决问题,降低差评对店铺评分的影响。 即使提供可靠建议给到前厅部引提高客户满意度,提升店铺口碑分。 6. 跨部门协作 协助前厅部对接订单及房态管控、订单确认流程,确保超售、订单异常等问题及时处理;与销售部联动,避免OTA渠道与线下渠道的价格冲突。 配合市场销售部完成品牌在OTA平台的各类推广宣传及同步品牌活动信息。 7. 竞品调研 定期调研区域同品牌、同档次酒店的运营策略,包括不仅限价格策略、促销活动、客户评价管理方式,形成竞品分析报告,提出差异化运营建议。 【岗位要求】 1、对销售工作有较高的热情,热爱销售; 2、具备较强的学习能力和优秀的沟通能力; 3、性格坚韧,思维敏捷,具备良好的应变能力和承压能力; 4、具有销售经验者优先;
  • 列表
  • 明细
0086
获取验证码
注册/登录
上传简历一键注册

    热门职位

    热门地区