1.
Department Head is fully responsible
for the loss of fixed assets belongs to his own department.
对自己管辖部门范围内的固定资产的流失负有完全责任。
2.
Demonstrating Leadership - Utilizing
interpersonal and communication skills to lead, influence, and encourage
others; advocates sound financial/business decision making; demonstrates
honesty/integrity; leads by example.
领导方面的展现-利用人际关系和沟通技巧进行领导,有影响力的,并能鼓励带动其他人; 建立完好的财务（运作）/商业决议计划; 证实其诚信/清廉; 在以上列举的几个方面中做出领袖榜样。
3.
Exceeding Customer Expectations -
Providing services that are above and beyond for customer satisfaction and
retention.
超越宾客的预期要求- 在提供给客人服务之前能较早的预知其需求, 能更好地达到其满意程度。
4.
Improving Service - Improving service
by communicating and assisting individuals to understand guest needs,
providing guidance, feedback, and
individual coaching when needed.
提升服务 – 和宾客有充分的沟通并了解其个别需求, 提供向导, 回馈并在（宾客）需要时提供方便。
5.
Developing and Building Teams -
Encouraging and building mutual trust, respect, and cooperation among team
members.
提高和建立自身团队 – 鼓励和建立共同信赖度, 相互尊敬并在团队中和其他员工达到良好地沟通。
6.
Achieving/Exceeding Goals - Achieving
and exceeding goals including performance goals, budget goals, team goals,
etc.
达成/超越目标 – 达到和超越目标包括评估目标, 预算目标和团队目标,等等。
7.
Modelling Appropriate Behaviors -
Serving as a role model to demonstrate appropriate behaviors.
模拟专属行为 – 设立一个典型去证明适合其行为。
8.
Communicating with Supervisors, Peers,
or Subordinates - Providing information to supervisors, co-workers, and
subordinates by telephone, in written form, e-mail, or in person.
和上级，同事或是下属间的沟通 – 可利用电话, 书面形式, 或是发送电子邮件的形式传输信息给予督导, 同事和下属。
9.
Improving Profit - Developing means to
improve profit, including estimating cost and expense, exploring new business
opportunities.
增加利润 - 表明增加利润, 包括减少成本和支出,并开展更多的商业机会。
10.
Guiding, Directing, and Motivating
Subordinates - Providing guidance and direction to subordinates, including
setting performance standards and monitoring performance.
引导,监督和激励下属 - 指引方向和监督下属, 包括制定评估标准和检测评估。
11.
Making Decisions and Solving Problems
- Analyzing information and evaluating results to choose the best solution
and solve problems.
作出决议和处理问题 – 分析信息并找寻最有效地途径去解决问题。
12.
Coaching and Developing Others -
Identifying the developmental needs of others and coaching, mentoring, or
otherwise helping others to improve their knowledge or skills.
提升和发展他人 – 根据个人发展的不同需求,指导,或者帮助他人提高相应的专业知识或是服务技巧。
13.
Communicating Information Timely -
Informing and/or updating the executives, the peers and the subordinates on
relevant information in a timely manner.
时段性地沟通 – 通告或及时更新行政领导, 同事和下属内相关的信息内容。
14.
Maintaining Balance Between Profit and
Service Satisfaction - Estimating cost and benefit ratio, maintaining balance
between profit and service satisfaction.
保持利润和服务满意度的平衡 – 尽可能地降低成本和创收效益, 保持利润和服务满意度的平衡。
15.
Ensuring Communication of Expectations
and Objectives - Ensuring that expectations and objectives are clearly
communicated to subordinates; subordinates are also open to raise questions
and/or concerns.
确保预期和目标的沟通性 – 确保将您所预期的目标清晰无误的传导到给你的下属.作为下属也可以相应地对其进行提问并表明(他们) 想关心到的方面。
16.
Setting Goals - Establishing
challenging, realistic and obtainable goals to guide operation and
performance
制定目标 – 制定具有挑战性,可行性和可获取性的目标从而控制日常营运和评估目标。
17.
At all times strive to represent
Marriott in the most professional and courteous manner.
随时保持万豪专业和热诚的待客之道。
18.
Understand the relevant laws and regulations
stipulated in the Food Hygiene Safety Law.
了解《食品卫生安全法》规定的相关法律法规。
