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列表 明细
薪资: 3千-4千 经验:不限 企业类型:有限服务中档酒店
地区:云南-昆明 食宿:提供食宿

岗位职责:1. 维护酒店形象,提高服务意识 2. 根据餐饮部的年、月度工作计划,带领员工积极完成各项接待任务和经营指标,努力提高餐厅的营业收入。3. 参加部门例会,提出合理化建议,了解每日接待和预订情况。4. 组织带领员工完成每日接待工作,全面掌握客人用餐状况。5. 及时征询宾客意见、建议,解决出现的问题,处理客人投诉。6. 及时检查物品及设施的节能状况、清洁卫生、服务质量,使之达到所要求的规范和标准,并保证高效、安全、可靠。7. 负责工作交接本的填写,保证各环节的衔接,使接待工作顺利完成。8. 负责点单跟进、服务的随即抽查和指导、客户的拜访、客户意见、建议的收集、菜品的跟进、流程的执行、个性化服务的落实、餐具、器皿的关注等9. 做好餐厅销售服务统计和客史档案的建立工作。10. 监督卫生工作,包括员工个人卫生、食品卫生、餐具卫生、环境卫生和操作卫生。11. 掌握员工思想动态,常与员工沟通,关心员工的学习和日常生活。12. 经常在工作中表扬作努力或出色的员工,指正不足之处,做到公平、公正、公开。13. 协助上级组织、实施相关的培训活动,及人才开发和培养工作。14. 协助上级做好与相关部门的工作协调,处理各类突发事件。15. 完成上级交办的其他任务。任职资格:◆ 中专或高中以上学历;◆ 普通话标准,英语口语流利者优先录用;◆ 1年以上同岗位工作经验;◆ 五官端正,形象良好;◆ 认同企业文化,融入企业。◆ 具有良好的沟通能力、敬业精神、职业道德操守,以及较强的责任心和事业心。

薪资: 3.5千-3.8千 经验:3年以上 企业类型:精品酒店
地区:湖北-武汉 食宿:提供食宿

岗位职责:1、负责房间及楼层公区清洁卫生质量、房态的检查,保证客房区域处于干净整洁和无故障状态;2、负责各项计划卫生的安排与检查;3、负责员工各项操作流程的执行情况,及时进行指导;4.根据入住率情况,与前台做好协调沟通,保证客房及时售卖;5、负责楼层突发事件的处理;6、合理地安排班次、分派工作;7、 监督与指导员工日常工作,对员工的工作情况定期作出考核评价。任职要求:1、大专及以上学历;2、酒店管理专业优先;3、2年以上酒店工作经验,1年以上客房工作经验;4、熟悉客房相关业务知识,熟悉酒店运营相关知识。

薪资: 3千-4千 经验:不限 企业类型:全服务中档酒店/4星级
地区:上海 食宿:面议

岗位职责:1)提供客户问询服务2)使用pms系统办理入住退房等3)财务交接班4)协调其他部门及时处理客户要求5)具备服务意识6)性格外向爱微笑7)接受转班(夜班)岗位要求:1)男女不限2)应届毕业生也可3)五官端正 身体健康4)高中以上学历福利待遇:1)做二休二(开业后)2)包吃包住3)缴纳保险4)薪资3k-4k5)岗位均有培训安排说明:目前项目处于筹备状态,这期间上班时间8:30-11:30,11:30-13:00为午饭休息时间,13:00-17:00下班,可立即办理入职,定位中高档准4星。工作地点为上海嘉定区。

薪资: 2万-3万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

岗位职责: 1.监督指导酒店会计核算工作,审核并按时上报各项报表;2.审核并按时上报酒店管理方提交的经营预算等;3.监督指导酒店资金的使用及财务收支活动;4.监督指导酒店资产管理工作;5.参与酒店经营分析会,与管理方对酒店经营成果和财务状况进行分析,并提出合理化建议;6.配合、监督酒店的财务管理工作,与酒店管理方保持良好的沟通关系。 任职要求:1.2年同等岗位工作经验,具有委托管理酒店工作经验,中级以上职称,或注册会计师资格优先;2.熟悉财务相关法律法规;3.英语熟练;4.具有较好的组织管理、沟通协调、语言文字表达能力。

薪资: 2万-3万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

工作职责: 1.监督指导酒店会计核算工作,审核并按时上报各项报表;2.审核并按时上报经营预算等;3.监督指导酒店资金的使用及财务收支活动;4.监督指导酒店资产管理工作;5.参与酒店经营分析会,对酒店经营成果和财务状况进行分析,并提出合理化建议;6.主持酒店的财务管理工作。 任职要求: 1.2年以上同等岗位工作经验;2.中级及以上职称、注册会计师执业资格优先。

薪资: 1.5万-2万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

----------------------------------------------------------职位描述Job Description确保严格执行相关会计,财务和信息系统规定及程序;高效并有效的执行日常监控系统,行政管理,报告体系,以及确保各部门职员技能达标;分析财务状况,为其它部门领导提供财务数据支持,以帮助其制订相应方案及监管措施,以此提升酒店业绩。To ensure effective implementation of all Accounting& Finance and Information Systems Policies & Procedures,To implement an effective and efficient day to daycontrol system, administration, reporting system and transfer of skills in allrelated areas.To interpret financial results and work withrespective heads of departments to maximize Operating results, providing themwith tools for future planning and control._______________________________________________________________任职要求Job Requirements具有丰富的酒店财务管理、营运分析、成本控制的经验和技巧;工作细致、严谨,具有较强的工作热情和责任感;良好的中英文写作、口语、阅读能力;Strong budgetary and cost control skills. Strong integrity, team player and people orientedmanagementWorks effectively across the complex organizationand with external partiesGood communication skill in Mandarin and English._______________________________________________________________任职资格Qualifications35-50岁,会计、财务或相关专业大学本科以上学历,持有国家注册会计师证书者优先;Age range from 35-50 years old with Accountingdegree or Certified Public Accountant preferred._______________________________________________________________相关经验Experience10年以上4星或5星级酒店财务工作经验;具有2年以上国际品牌酒店相关工作经验;2年以上国际品牌四、五星级酒店财务总监/财务副总监经验;具有新酒店筹备开业经验者优先。Minimum 10 years financial working experience withthe 4/5 stars international hotel; Minimum 2 years as a hotel Financial Controller in4-5 stars international hotel.Hotel Pre-opening experience will be advantages.

薪资: 2万-3万 经验:5年以上 企业类型:其他IT/互联网
地区:全国 食宿:不提供食宿

1.      依据公司战略目标和方向,全面负责青普生活馆品牌的筹备和打造及总部相关管理工作; 2.      负责场景空间的陈设前期方案的咨询与设计指导,客户定位和项目分析;3.      协助上级参与建立、健全场景空间的运营管理体系,完善各项管理制度及操作流程和服务标准;4.      顾客管理和维护:充分了解顾客需求,带领生活馆团队提供优质的书坊、茶局、美器推荐等服务,提升客户服务品质、维护好会员及大客户等相关资源;5.      与公司内部各模块负责人、其它协作部门建立良好的沟通和协作关系,能够顺利开展协作任务。6.     本岗位长期开放,针对新老项目人才储备。

薪资: 1万-1.5万 经验:5年以上 企业类型:民宿客栈
地区:全国 食宿:提供食宿

既下山—东方美学人文度假精品酒店每间既下山皆与国内优秀设计师合作,寄期打造中国设计师的作品集。作为标志性目的地产品,既下山或选址于风貌独特的目的地,或改建于富有历史人文价值的老建筑。本着旅宿结合的产品理念,既下山提供扎根目的地的独特旅行体验,并通过艺文计划和跨界合作,传达既下山的旅行生活方式,希望不仅在旅途中提供一个舒适的入住体验,更为客人策划难忘的在地探索,提供看待世界的另外一种视角。既下山 诚挚邀请你与我们一同抵达内心的边境!酒店总经理岗位职责:1)全面负责酒店的经营管理,领导酒店完成酒店的各项计划目标,对酒店的经营目标和业绩负责;2)负责酒店运营期间定期进行市场分析,在配合市场需求的情况下,确保酒店的RevPar、GOP等达到公司的预期目标;3)根据季节性变化和酒店周边市场环境,制定确实有效的经营策略并执行;                        4)负责做好酒店与各界人士的公共关系,抓好重要客人的接待工作,塑造良好的内,外部形象;                         5)围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本和各种费用开支;6)贯彻执行公司总部的统一质量标准,确保服务、卫生质量达到预定要求;   7)提出并调整合理的单店绩效考核方案;8)妥善处理酒店内突发事件;9)定期组织培训,维护员工关系;        10)完成公司交办的其他工作。岗位要求:1)5年以上酒店行业工作经验,2年以上同岗位工作经验;2)熟练运用酒店管理系统,掌握系统的各项功能;3)拥有良好的英语能力、沟通技巧及创新能力,良好的管理技能强调“人性化管理”,良好的财务知识或概念,良好的组织以及解决问题的能力。工作地点:尽可能参考个人意愿城市->临近顺序来进行门店分配;可选择城市:重庆/大理古城/大理沙溪/迪庆/景德镇/成都

薪资: 2.2万-4.5万 经验:5年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。5. 落实酒店年度财务预算,向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。岗位要求1. 本科及以上学历。2. 从事高星级酒店工作至少5年以上,具有5年以上同等岗位相关管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队,事业心强。5. 有较强的沟通、计划、决策和综合判断能力。

薪资: 2万-3万 经验:5年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1. 全面负责酒店的经营管理。2. 建立、健全酒店的组织管理系统,使之合理化、精简化、高效化。3. 负责实现酒店的营业收入指标和利润指标。4. 负责制定酒店的经营预算和决算,提出更新改造和投资计划。5. 落实酒店年度财务预算,向各部门下达年度工作指标。 6. 督促酒店维修保养工作和酒店安全管理工作。7. 负责做好酒店与各界人士的公共关系,树立酒店良好形象。8. 做好酒店机构设置、员工编制及重要人事变更。9. 指导培训工作,培养人才,提高整个酒店的服务质量和员工素质。岗位要求1. 本科及以上学历。2. 从事中端酒店工作5年以上,具有2年以上相关同等岗位管理工作经验。3. 熟悉酒店各部门服务及管理流程。4. 善于管理和经营团队,事业心强。5. 有较强的沟通、计划、决策和综合判断能力。

薪资: 1.5万-2.5万 经验:5年以上 企业类型:有限服务中档酒店
地区:全国

岗位职责1.接待重要贵宾,收集宾客的意见,处理投诉,改进工作。2.协调酒店各部门之间的关系。3.对各部门主要管理人员进行考核、评估。4.审定公关宣传、对外营销、开拓客源市场计划,以及审定部门业务计划的实施细则。5.分析酒店经营情况,收集同行业信息,制订客源市场的开发计划。6.督导公关营销部制订月度、季度、年度工作计划、营销方案、营销目标等。7.了解重要来宾的有关情况和特殊要求,做好准备工作,并亲自参与,督导对贵宾的接待。岗位要求1 本科及以上学历。2 从事高星级酒店工作5年以上,具有3年以上相关同等岗位管理工作经验。3 熟悉酒店各部门服务及管理流程,善于成本控制。4 具有良好的协调沟通、管理和团队建设能力,事业心强。

薪资: 6千-8千 经验:5年以上 企业类型:国内高端酒店/5星级
地区:广西-南宁 食宿:提供食宿

岗位要求:1.年龄要求:25-45岁;2.学历要求:本科及以上学历,财经类专业毕业;3.知识要求:熟悉国家税收政策;4.经验要求:5年以上财务管理经验,其中3年以上同行业财务经理工作经验;5.能力要求:具备良好的沟通能力、协调能力、团队管理能力、抗压能力、适应能力;6.其它:敬业、极强的责任心、原则性强、具相当亲和力和战略眼光。岗位职责:1.全面负责本财务部日常管理工作;2.组织制定财务方面的管理制度及有关规定,并监督执行;3.组织财务预算和各项财务计划的制定、分解及落实;4.组织财务定额、费用开支标准的制定与调整修订;5.参与内部价格的制定,组织融资并进行资金配置与高度;6.做好税务筹划工作,合理避税;7.做好成本控制与管理及财务活动控制,保障财务计划的执行和完成;8.拟定会计核算制度,组织会计核算、报表编制和报表分析;9.组织日常统计、统计分析与统计预测,提供统计报表、统计分析报告和统计预测报告;10.制定、维护及改进公司财务工作管理程序和政策;11.负责编制月度、季度、年度财务报告,监控可能会对公司造成经济损失的重大经济活动;12.维护与银行及其他机构的关系,协助财务中心开展财务部与内外沟通和协调工作;13.完成上级领导交待的其他工作事项。

薪资: 1.5万-2.5万 经验:10年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:提供食宿

岗位职责:1. 协助总经理制定营销战略规划,为重大营销决策提供建议和信息支持。2. 根据酒店发展战略组织制定营销战略规划。3. 负责组织搜集国内外相关行业政策、竞争对手信息、客户信息等,分析市场发展趋势。4. 定期、准确向酒店总经理和相关部门提供有关销售情况、费用控制情况、销售收入等信息。5. 制定年度销售目标和计划,提供酒店销售决策,部署并监督销售计划的执行进展。6. 组织酒店高层管理人员和其他相关部门确定项目销售定价方案,组织项目销售定价和销售策划 任职资格:1. 大学本科以上学历。2. 五年以上国际品牌饭店管理经验及市场营销经验。3. 具备高度的责任心和敬业精神,知识广博,拥有强烈的进取心和一定程度的创造性。具有良好的领导力及团队合作精神。4. 较强的判断力、分析能力、公关能力、应变能力、谈判能力和英语读写听说能力。5. 具有市场开发和实际销售工作经验,能够受到客户的信任和理解。

薪资: 2万-3万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:面议

JOB SUMMARY Functions as the property’s strategic financial business leader.  The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees.  The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment.  In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results. CANDIDATE PROFILE  Education and Experience4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.ORMaster's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area. CORE WORK ACTIVITIES Engaging in Strategic Planning and Decision MakingDevelops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.Analyzes information, forecasts sales against expenses and creates annual budget plans.Compiles information, analyzes and monitors actual sales against projected sales.Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.Thinks creatively and practically to develop, execute and implement new business plansCreates the annual operating budget for the property.Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.Implements a system of appropriate controls to manage business risks.Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.Analyzes financial data and market trends.Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction.Provides on going analytical support by monitoring the operating department’s actual and projected sales.Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance TeamsUtilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.Oversees internal, external and regulatory audit processes.Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.Conducts annual performance appraisals with direct reports according to standard operating procedures. Anticipating and Delivering on the Needs of Key StakeholdersAttends meetings and communicating with the owners, understanding the priorities and strategic focus.Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).Advises the GM and executive committee on existing and evolving operating/financial issues.Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.Demonstrates an understanding of cash flow and owner priorities.Manages communication with owners in an effective manner.Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements.Facilitates critique meetings to review information with management team. Developing and Maintaining Finance GoalsEnsures Profits and Losses are documented accurately.Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.Submits reports in a timely manner, ensuring delivery deadlines.Develops and supports achievement of performance goals, budget goals, team goals, etc.Improves profit growth in operating departments.Reviews audit issues to ensure accuracy.Monitor the purchasing process as applicable. Managing Projects and PoliciesGenerates and provides accurate and timely results in the form of reports, presentations, etc.Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures.Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).Ensures compliance with management contract and reporting requirements.Ensures compliance with standard and local operating procedures.Ensures compliance with standard operating procedures. Managing and Conducting Human Resource ActivitiesEnsures team members are cross-trained to support successful daily operations.Ensures property policies are administered fairly and consistently.Ensures new hires participate in the department’s orientation program.Ensures new hires receive the appropriate new hire training to successfully perform their job.Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.Conduct performance review process for employees.Participates in hiring activities as appropriate.

薪资: 面议 经验:10年以上 企业类型:国内高端酒店/5星级
地区:全国

1、具有10年以上工作经验,3年以上同等职位工作经验,熟悉酒店财务管理模式。2、具有中级会计师职称,本科(含)以上学历,通晓财务、会计、金融、税务知识,掌握相关法律知识。3、具有一定的外部关系协调和统筹管理能力。4、具备良好的团队领导、协作能力,优秀的沟通、分析能力。5、为人正直诚信,工作细致严谨,有责任心。6、有会计事务所工作经验者优先。

薪资: 2万-3万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:面议

JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee.  As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property.  He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner.  He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives.  Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success. CANDIDATE PROFILE  Education and Experience2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area.OR4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing the Human Resources StrategyExecutes and follows-up on engagement survey related activities.Champions and builds the talent management ranks in support of property and region diversity strategy.Translates business priorities into property Human Resources strategies, plans and actionsImplements and sustains Human Resources initiatives at the property.Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.Creates value through proactive approaches that will affect performance outcome or control cost.Monitors effective use of myHR by property managers and employees.Leads and participates in succession management and workforce planning.Responsible for Human Resources strategy and execution.Serves as key change manager for initiatives that have high employee impact.Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate. Managing Staffing and Recruitment ProcessAnalyzes open positions to balance the development of existing talent and business needs.Serves as coach and expert facilitator of the selection and interviewing process.Surfaces opportunities in work processes and staffing optimization.Makes staffing decisions to manage the talent cadre and pipeline at the property.Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.Monitors sourcing process and outcomes of staffing process.Ensures managers are competent in assessing and evaluating hourly staff. Managing Employee Compensation StrategyRemains current and knowledgeable in the internal and external compensation and work competitive environments.Leads the planning of the hourly employee total compensation strategy.Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities. Managing Staff Development ActivitiesEnsures completion of the duties and responsibilities of the properties’ Human Resources staff members, as outlined in applicable job description(s).Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.Serves as resource to property Human Resources staff on employee relations questions and issues.Continually reinforces positive employee relations concepts.

薪资: 3万-5万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:全国 食宿:面议

JOB SUMMARY Functions as the strategic business leader of rooms operations and acts as General Manager in his/her absence.  Areas of responsibility include Front Office, Business  Center, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping and Security/Loss Prevention.  Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives.  The position ensures the rooms operations meet the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department.  Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. CANDIDATE PROFILE  Education and Experience·         2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.OR·         4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area. CORE WORK ACTIVITIES Managing Property Operations·         Working with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.·         Reviewing comment cards, guest satisfaction results and other data to identify areas of improvement.·         Evaluating if Operations Team is meeting service needs and provides feedback to operations team.·         Participating in public space walk-throughs with Engineering and Housekeeping to ensure guest rooms, public space and back of the house areas are well maintained and preventative maintenance processes are in place.·         Touring building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.·         Reviewing findings from comment cards and guest satisfaction results with leadership team and ensures appropriate corrective action is taken.·         Working with team to put sustainable work processes and systems in place that support the execution of the strategy.·         Reviewing reports and financial statements to determine Rooms operations performance against budget.·         Communicating a clear and consistent message regarding departmental goals to produce desired results. Leading Operations Teams·         Ensuring employees are treated fairly and equitably.·         Celebrating successes and publicly recognizes the contributions of team members.·         Fostering employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.·         Making and executes the necessary decisions to keep property moving forward toward achievement of goals. Managing Relationships with Property Stakeholders·         Attending owners meetings and provides meaning or context to the rooms operational and financial results.·         Establishing relationship with owner as a business partnership and supports the relationship between the General Manager and the owner. Managing Profitability·         Coaching and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.·         Working with direct reports to determine areas of concern and establish ways to improve the departments’ financial performance.·         Leading cost containment efforts within Rooms operations including organizational restructuring when necessary.·         Focusing on maintaining profit margins without compromising guest or employee satisfaction.·         Identifying key drivers of business success and keeping Rooms leadership focused on the critical few to achieve results. Managing the Guest Experience·         Creating an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.·         Championing the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.·         Ensuring core elements of the service strategy are in place to produce the desired results.·         Establishing and maintaining open, collaborative relationships with direct reports and entire Rooms operations team. Ensures direct reports do the same for their team.·         Interfacing with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

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