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  • 苏州 | 8年以上 | 大专 | 食宿面议

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    • 五险一金
    • 技能培训
    • 管理规范
    • 午餐补贴
    健身中心/运动场馆/瑜伽 | 50-99人
    发布于 09-19
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    岗位职责:上6休1 (景区、乐园、酒店、体育相关工作经验优先),常住地:苏州优先;外籍也可 1、负责场馆的经营管理、日常领导和监管培训职责; 2、建议并实施顾客服务战略,带领团队热情友好地提供对客服务,达到且超越宾客的期望; 3、对于场馆的发展和营业额的提高提出可行性操作的建议,提高营收和品牌的推广; 4、通过各个分销渠道和技术平台,提升营收,扩大市场份额; 5、负责外联事务,分析市场趋势和本地行情变化及业务开发; 6、参与准备年度预算与财务计划,监控预算并控制费用,达到最高投资回报率; 7、优秀的沟通能力,具备管理复杂关系的能力; 8、OTA分数,如携程点评≥4.8优先; 9、完成领导安排的其他工作内容。 Job responsibilities: work 6 days off 1 day (scenic spot, paradise, hotel, sports related work experience is preferred), permanent residence: Suzhou is preferred; Foreigners can also 1. Responsible for the operation and management of the venue, daily leadership and supervision and training responsibilities; 2. Suggest and implement customer service strategy, lead the team to provide customer service warmly and friendly, and meet and exceed the expectations of guests; 3. Put forward feasible operation suggestions for the development of venues and the improvement of turnover, and improve revenue and brand promotion; 4. Increase revenue and expand market share through various distribution channels and technology platforms; 5. Responsible for external affairs, analysis of market trends and local market changes and business development; 6. Participate in the preparation of annual budget and financial plan, monitor budget and control expenses to achieve the highest return on investment; 7. Excellent communication skills, with the ability to manage complex relationships; 8. OTA score, such as Ctrip review ≥4.8 priority; 9. Complete other work content arranged by the leader.
  • 苏州 | 10年以上 | 本科 | 食宿面议

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    • 五险一金
    • 节日礼物
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 包吃包住
    • 人性化管理
    • 管理规范
    • 做五休二
    • 领导好
    国际高端酒店/5星级 | 100-499人
    发布于 09-20
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    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.          At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Hotel Suzhou is a luxury island retreat fully commanding a 30 acre (12 hectare) private island on the scenic Jinji Lake. Set to open in the second half of 2023, the Hotel will have over 200 well-appointed rooms, suites and private villas, lush gardens, indoor and outdoor pools offering a lifestyle that is uniquely Suzhou and uncompromising service that is uniquely Four Seasons. Director of Finance About the role: Responsible for safeguarding the hotel assets and financial resources to ensure that all are utilized to maximize hotel profitability.  Provide timely and accurate financial information and counsel to hotel senior management and ensure that the hotel operates within all related local and corporate policies and procedures and under the terms of the Management Agreement.  What you will do: People Functions   Support, mentor and develop finance employees for today and the future.  Maintain harmonious and professional relationship with all departments and Home Office.  Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.  Maintain close relations with hotel’s/resort’s ownership and internal/external auditors and ensure effective action necessary on all agreed upon recommendations.  Deal with all disciplinary and grievance matters in a consistent manner and ensure each issue is appropriately documented.  Conduct effective department meetings; appropriately communicate and complete any action items.  Assist General Manager in establishing policies, rules, internal controls and safeguards.  Actively support the Safety Committee.  Actively network within the community to attract potential candidates for recruitment purposes and understanding the competitive market    Product Functions  Continuously deliver the highest level of product with respect to financial reporting and analysis, internal control compliance and business management.  Ensure this is done with both integrity and accuracy.  Ensure that bank accounts are opened in consultation with owners with a bank of strong financial standing and if local rating services are available, they should be utilized for verification of financial strength.  Ensure all cheques are signed only by authorized parties and that positive pay and positive payee is in place on all bank accounts (where available) and that source documents are approved by one member of Group B.  Ensure the preparation of a comprehensive monthly report of the entire financial results of the hotel in established corporate formats and in accordance with generally accepted accounting principles.  Effectively advocate Finance Department programs and policies to Planning Committee, Department Heads and employee groups.  Monitor the status of Accounts Receivable aging and billing collections to achieve company standards.  Maintain files on all contracts, leases and agreements and ensure compliance with their requirements; ensure proper authorization has been obtained for all hotel specific contracts (including Engineering), leases and other agreements and competitive bids are on file where applicable and reviewed prior to execution of contract.  As applicable, ensure compliance with all loan covenants and the balance of long-term debt is accurate and agrees to all supporting documentation and verified when payments are made.  As appropriate, based on the hotel's accounting on behalf of owners, interest accruals on long-term debt may be recorded on the hotel's books; the Director of Finance should ensure accuracy of the unpaid balance and applicable interest rate, and accrue the expense to the Interest Expense line item and record the corresponding liability in the Accrued Interest liability account.  Ensure that monthly reconciliations for all balance sheet accounts are prepared and signed off on in accordance with policy.  Review and sign off on all bank reconciliations monthly, paying special attention to reconciling items.  Continuously strive for improvement of processes and efficiency.    Profit Functions  Monitor, control and record all sales, purchases, salaries and expenses of the hotel.  Closely monitor and effectively manage labor costs; plan vacations effectively and ensure proper service levels are provided with the labor standards, while minimizing OT.  Comply with applicable Employment Laws.  Prepare forecasts and budgets as required locally, by corporate office or Management Agreement.  Review the cash position of the hotel on a daily basis in order to optimize the use of funds.  Ensure gains/losses on the sale/disposal of fixed assets are properly disclosed and recorded on the Statement of Changes in financial position (SR-25 where applicable) and on the P&L statement.  For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded.  Always search out and drive new business opportunities that benefit the hotel.  What you bring: Five years senior leadership experience in Finance management in hotel industry A Finance or Hospitality Management Degree qualification is preferred, however, not essential with relevant experience Solid and clear communication skills to effectively engage with a diverse range of internal and external customers High proficiency in spoken and written English and Mandarin Expected to be a culture carrier, has strong communication, problem solving, planning, organizing and influencing skills What we offer:  Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals Employee service awards Annual employee party/ social and sporting events An opportunity to build a life-long career with global potential and a real sense of pride in work well done Schedule & Hours: This is a full time position
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