-  1年以上相关工作经验 -  尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量 -  工作自觉主动、负责任 -  性格开朗，能从容应对压力 -  具有良好的团队合作精神，全力支持并协助他人工作 -  出色的沟通及表达能力 -  愿意接受轮班工作 -  英语熟练 -  At least 1 year similar working experience -  Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards -  Acts on own initiative and takes responsibility for own work -  Have a bright and cheerful disposition，can contend with pressure -  Has team spirit, willing to provide assistance and helpful -  Has good communication & interpersonal skills -  Accepts to take shift work -  Proficiency in English