中餐厅&渝厨房餐厅
1.Ensures customer satisfaction by courteouslygreeting customers and promptly escorting them to their seats
通过礼貌的问候和及时的领位确保顾客满意
2.Performs all dutiesand responsibilities in a timely and efficient manner in accordance withestablished company policies and procedures to achieve the overall objectivesof this position.
采用与酒店政策和程序协调一致的方法,及时有效的履行本岗位职责和义务,以达到本职位所要求的目标
3.Presents menus, suggests cocktails and/or daily specials.
呈递菜单,推荐酒水或每日特别推荐
4.Exhibits knowledge of all items on the menu and wine list.
展现自己的菜单和酒水知识
5.Check the overall condition of the dining room, ensuring its readiness for customers.
全面检查餐厅情况,确保已经为接待客人做好了一切准备
Responsible for assigned floors and guest rooms during shift.
当班时负表所有分配的楼层和客房。
Work closely with the Reception to ensure correct room status at all times.
与前台接待密切合作确保任何时间内正确的房态。
Ensure highest standard of cleaning in assigned areas.
确保所分配的区域的高度清洁。
Ensure guest privacy is respected when DND status is displayed.
确保在“请勿打扰”状态下,客人的隐私被维护。
Supervise turndown service.
监督开夜床服务
Responsible for strict key control.
负责钥匙的严格控制。
Inspect regularly guestroom corridors and public areas.
对客房的走廊和公共区域进行常规检查。
Report maintenance issues promptly to Engineering.
迅速向工程部汇报维护情况。