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列表 明细
薪资: 3千-4千 经验:1年以上 企业类型:国际高端酒店/5星级
地区:广东-韶关 食宿:提供食宿

岗位职责 1、负责网络及其设备的维护、管理、故障排除等日常工作,确保公司网络日常的正常运作;  2、负责公司办公环境的软硬件和桌面系统的日常维护;  3、维护和监控公司局域网、广域网,保证其正常运行,确保局域网、广域网在工作期间内安全稳定运行;  4、安装和维护公司计算机、服务器系统软件和应用软件,同时为其他部门提供软硬件技术支持;  5、解决排除各种软硬件故障,做好记录,定期制作系统运行报告;  6、维护数据中心,对系统数据进行备份。岗位要求1、通信、电子工程、自动化、计算机等相关专业,大专或以上学历,1年以上网格系统与IT系统维护工作经验;  2、熟悉和掌握各种计算机软硬件,可独立进行安装、调试及故障排除;  3、精通局域网的维护及网络安全知识,可熟练进行局域网的搭建和网络设备的基本维护和故障处理;  4、熟练运用WINDOWS、server20002003等对服务器进行维护与管理;

薪资: 4千-5千 经验:不限 企业类型:国际高端酒店/5星级
地区:陕西-西安 食宿:提供食宿

1.Directsand controls all subordinate Front Office staff to ensure that day to day operational matters are handled on time and guest expectations are met.指导和控制前台员工确保按时处理日常事务和满足客人期望值。2.Provides guidance and assistance to Front Office supervisory staff helping them in theexecution of their responsibilities and helping them to set their own goals andobjectives.给主管级别的员工提供向导和协助,帮助他们履行自己的职责并帮助他们树立和达成自己的目标。3.Attendsto all guest complaints immediately and initiates corrective actions and followups.立刻关注所有客人投诉,采取正确的解决方式并跟进。4.Assistant the preparation of the hotel’s annual budget, and helps to maximise they ield of the hotel and control departmental expenses.协助前厅部经理及副经理准备年度预算,帮助酒店最大限度的提高收益并且控制部门支出。5.Mustbe visible in the lobby during busy periods (check-in/out, high occupancy). It is important that the Guest Service Manager is easily accessible to all guests.繁忙时段必须坚守自己的岗位(客人入住或退房时,高住房率时)。宾客服务经理给所有客人的亲和力是非常重要的。6.Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance,employee grooming, and manning levels are in order and takes appropriate action where necessary.与前线和后线部门进行多次确认,确保服务程序、卫生清洁标准、检修保养、员工仪容仪表,各级员工配备有序,并在必要时采取适当措施。7.Assistsin the maintenance of efficient administration preparing and submitting reportson time as directed.协助维持高效的管理,按要求准时准备和提交报告。8.Coaches,counsels, disciplines and develops subordinate employees.培养、启发、劝诫和发展下属员工。9.Actsas a liaison between the Assist Front Office Manager and Front OfficeSupervisory staff appraising him/ her of the situation and updating him/ her onissues of importance.作为前厅副经理与主管之间的工作反馈与评价者,应及时将主管在工作方面的信息意见上报给前厅副经理。10. Checksroom reservations and the VIP guest list检查房间预订和VIP客人名单。 

薪资: 3千-4千 经验:不限 企业类型:国际高端酒店/5星级
地区:浙江-宁波-北仑区 食宿:提供食宿

排查车辆  看监控

薪资: 3万-5万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:面议

 职位描述Job Description指导酒店的整体营运工作,最大限度地提高酒店效益、盈利能力以及投资回报,创造积极和富有成效的工作环境,并确保卓越的客户服务质量和操作标准。 Directs theoverall operation of an assigned hotel to maximize performance, profitabilityand return on investment by creating a positive and productive work environmentand ensuring superior guest service and compliance with quality and operationalstandards. _______________________________________________________________职位要求Job Requirements:40-55岁,酒店管理相关专业本科以上学历;10年以上4星或5星级全服务型酒店管理经验;具有3年以上国际品牌酒店相关工作经验;熟悉酒店全面运作及管理流程;具有敏锐的商业触觉及市场洞察力,善于审时度势,制定酒店发展战略,具备出色的沟通协调能力及把握酒店全局运作的能力;具有良好的敬业精神和职业道德操守,责任心强;良好的中英文写作、口语、阅读能力;具有新酒店筹备开业经验者优先;具备员工激励和领导力。 Age range from40-55 years old holding hospitality degree or university graduate.Minimum 10 yearshospitality management experience with the 4/5 stars full-service hotel and above 3 yearsworking experience as General Manager in International Hotels .Provide overall businessstrategy and driving the hotel operation with clear direction & goals.Strong integrityand sense of responsibility.Good communicationskill in both Chinese & English.Hotel Pre-openingexperience will be advantages.Able to motivateand guide management team and staff members._______________________________________________________________主要工作内容Key Areas of Respomsibility:负责贯彻执行管理公司各项经营方针、政策、管理规定和程序以及标准化操作程序;负责完成经营指标,执行预算方案;负责酒店日常运作与管理工作;负责有效的组织管理与行政管理;决策主要公关宣传和市场销售方针;决策财务和采购工作;监控人力资源工作的正常有序地进行;监控酒店的工程维修改造工作;负责与管理公司各副总裁就经营运作及管理中出现的相关问题,进行及时有效的沟通 Enforce the entiremanagement plan, policy and procedure and the standard operating procedures ofGHR;Enforce the hotelbudget plan, complete the revenue and gloss profit target.Hotel dailyoperations and management;Organization andadministration management;Sales &Marketing and Communications;Finance andPurchasing;Human Resourcesoperations and management;Hotel Engineeringoperations and management;Duly communicatewith respective Vice President on the hotel’s operations and management. 

薪资: 3万-5万 经验:5年以上 企业类型:有限服务中档酒店
地区:江苏-苏州 食宿:提供食宿

一、岗位职责1.全面负责规划设计部的归口管理工作,对其各项目标和计划的落实执行负责;2.领导、规范、考核直接下级的工作;3.全面负责组织完成公司开发项目的总体规划方案审定;4.全面负责组织完成公司开发项目的建筑单体方案审定及初步设计;5.全面负责组织完成公司开发项目的土建安装施工图设计;6.全面负责组织完成公司开发项目的景观方案审定及施工图设计;7.全面负责组织完成公司开发项目的总图及外管网施工图设计;8.全面负责组织完成公司开发项目的智能化方案审定及施工图设计;9.全面负责组织完成公司开发项目的地质勘察和图纸报审工作;10.全面负责主持公司新产品的研发工作;11.全面负责对工程实施效果的技术监督和把关工作;12.全面负责从设计的角度,做好工程造价控制工作;13.及时、准确地领会公司的意图和直接上级的指示,并贯彻执行;14.代表公司协调处理与政府相关职能部门以及相关业务合作单位的关系;15.完成总经理或财务总监交付的其他工作。二、知识背景设计专业三、技能技巧熟练掌握各类设计软件及运用四、其他要求5-8年企业设计管理工作经验;具备良好的公关、外联能力。

薪资: 2.5万-4万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:面议

Assist the General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments. High-level market awareness with entrepreneurial mind.Responsible for the effective operational management of the hotel make sure heads of Department achieve and exceed their revenue and Guest satisfaction targets.Ensures that sub-contractor agreements are aligned with the quality and profitability targets under his/her responsibility.Creates the impetus for working innovatively and on projects across departments.Ensures employees develop their skills to the highest level and provides guidance as they progress through their careers.

薪资: 3万-5万 经验:不限 企业类型:温泉
地区:全国

项目:温泉旅游度假项目(景区)岗位职责1、负责温泉旅游度假项目(或景区)全面的经营和管理工作;2、参与温泉旅游度假项目(或景区)发展规划、建设计划的制定和实施;3、根据公司制定的战略,实际经营管理目标 任职要求:1、本科及以上学历,旅游管理、酒店管理、企业管理、市场营销等相关专业;2、熟悉温泉旅游度假项目(或景区)运营管理,有大型温泉旅游度假项目(或景区)经营管理经验;3、管理能力、协调能力强,熟悉现代旅游管理模式,能够带领团队出色的完成年度目标。4、懂战略、善组织,具备优秀的管理、沟通协调、计划制定与推进能力;5、具备敏锐的洞察市场动态、把握市场方向的能力;6、具有旅游市场拓展及开创销售渠道能力。7、品行端正、勤奋敬业、责任心强;

薪资: 3万-3.2万 经验:不限 企业类型:有限服务中档酒店
地区:江苏-苏州-昆山

建筑工程项目总监岗位职责1、认真贯彻国家和上级有关方针、 政策、 法律法规以及公司制定实施的各项规章制度, 自觉维护企业形象和职工的权益, 确保公司下达的各项指标全面完成。2、负责工程项目施工管理全面工作, 对项目管理内的各分项工程的工作进度、 质量、 安全和文明施工等进行全面监督管理。开局选洪七公打狗棒法后期输出到爆广告开局选洪七公打狗棒法后期输出到爆3、组织制定工程项目的施工组织设计, 包括工程进度计划和技术方案, 制定安全生产和质量保证措施, 并组织实施。4、根据公司年(季) 度施工生产计划, 组织编制季(月) 度施工计划, 包括劳动力、 材料构件和机械设备的使用计划, 在实施中随时调配。5、科学组织和管理进入项目工地的人、 财、 物资, 协调分包单位之间的关系, 及时解决施工中出现的问题。6、负责组建项目经理部组织机构, 组织制定项目经理部各类岗位人员的岗位职责、 权限和各类管理规章制度并监督实施。7、搞好与各业务部门的关系, 积极迎接上级的各职能部门对本项目工程的各类检查。

薪资: 1万-3万 经验:8年以上 企业类型:国内高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

岗位职责1、为商务发展部总监提供专业、有力的支持,以达到战略目标。2、实施并发展部门和酒店的政策。3、同商务发展总监和收益经理一同制定市场推广战略和促销活动。4、通过发展并实施销售市场推广策略达到收益目标。5、根据外部环境可能对销售产生的因素,制定不同的方案。6、根据市场变化趋势,寻找竞争优势,提高市场份额。7、分析市场机会,制定具体目标,发展并有效实施策略和计划。8、根据酒店的住房及会议情况,评估市场机遇,并协助其他部门(如:餐饮部,公关部等)宣传和推广促销活动。9、评估、掌握市场动态和趋势。10、制定销售目标,对于与实际完成销售任务的差额,如何采取补救措施。11根据客户的需求,不时向客户更新酒店优惠政策。12、针对特殊客户群体制定特殊的市场销售方案。13、有效管理时间。14、分配销售市场、划分客户类型。简而言之,把时间管理概念有效灌输给销售、宴会的同事。15、维护客户关系,了解客户需求,掌握服务技能、销售沟通技能,做好客户反馈。16、通过对酒店销售人员的培训、引导,提升住房率,给酒店带来收益。17、通过对销售人员的培训、引导,制定相应的规则,使团队销售潜力发挥到最大,建立荣誉感,提升忠诚度。18、与商务发展总监、总经理、部门经理和客户保持良好的沟通。19、能够为客户呈现良好的酒店介绍及描述。岗位要求1、具备优秀的销售技能和技巧。2、通过探讨和聆听,具备善于发掘客户需求的能力。3、具备果断、自律的性格4、具备高度的自信心,工作的热情和主动权。5、擅长交际6、擅长与不同的人打交道7、懂得运用心里学技巧8、具备销售的相关经验9、酒店专业或相关经验的优先

薪资: 2万-3万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-苏州

KEY RESPONSIBILITIESJob Summary Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share. Essential Duties and Responsibilities  ·       Works with Commercial Divisions, Operations, Regional Sales, Revenue Management – Other North China, Sub-regional Support Team, General Managers and hotel Directors of Sales & Marketing or Sales Leader to develop and implement  plans to grow revenue and market share to achieve prescribed targets ·       Reviews marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives. ·       Provide direction. Leadership and coaching to Hotel Directors of Sales and Marketing and their Key Stakeholders in the execution of sales tactics and strategy to ensure RGI, RevPAR, rate, occupancy and potential revenue objectives are achieved.  Foster collaboration within the prescribed region. ·       Identifies and recommend sales training needs designed to improve the selling and customer service skills of sales staff.  Collaborate with Human Resources training and development at the local and regional level in the assessment of operational staff and delivery of specialized training needs. ·       Is the brand custodian in the region and is responsible for the representation of InterContinental Hotels Group of hotel brands in collateral, advertising, promotions and displays.   ·       Works with Head of Sales & Marketing Operations, VP of Operations, Operations Leaders/OLTs and the hotel General Managers in the development or recommendation of advertising and sales promotional plans or activities, which support the achievement of profitability objectives at the hotel level within the assigned area with the established brand values. ·       Responsible for collaboration and optimization of Enterprise delivery to hotels including Regional and Global Sales, Distribution, Marketing and Loyalty. ·       Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs. ·       Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. ·       Review consumer marketing research data and analysis to understand economic and consumer trends within the markets in which we operate and understand competitor practices to;1.       Assist hotel sales & marketing teams to develop practical sales strategies to identify opportunities to optimize revenues through the right pricing point, occupancy levels and totality in revenue streams.2.       Develop marketing programs based upon hotel needs. ·       Manages the effectiveness of the team through the utilisation of their individual strengths and abilities and by supporting their ongoing development and career goals. ·       Work with Central and Sub-regional Revenue Management Team to ensure effective use of revenue management platform and programs in the region to maximize revenue opportunities in achieving RGI and RevPAR targets. ·       Ensure synergy in the use of hotel sales and revenue basics, technology and sales practices while sharing of best practices. ·       Develop and maintain strong relationships with Owners both managed and franchisees, industry and the business community. ·       Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects REQUIRED QUALIFICATIONSEducation:      ·       Bachelor degree or equivalent International degree in Marketing, Business or Commerce·       Spoken and Written mastery Chinese (Mandarin) and English Experience:     Requires individual with:·       Previous Senior level Multi unit Sales and Marketing Responsibility in Asia / China (Hospitality)·       Proven track record of achieving Sales and Revenue targets·       Experience with multi-brand entity·       China Experience desired·       Experience in launching and marketing brands in multi national markets Technical: ·       Experience in global hotel environment and distribution systems·       Ability to analyze, interpret and extract trends from data·       Display an understanding of the markets in North Region·       Demonstrate an affinity with technology Work Management:·       Achieves goals and objectives and manages with regular performance checks·       Ability to manage multiple tasks·       Deliver presentations with impact·       Partnership driven·       Can meet deadlines·       Thinks locally and globally People Management:·       Creates work environment that:Þ    Energize, motivate and support employeesÞ    Foster a climate of open communication, trust and respectÞ    Encourages team behaviorÞ    Drives results·       Effectively communicates with all levels

薪资: 8千-2.4万 经验:3年以上 企业类型:国内高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

岗位职责1.拟定酒店促销活动,完成团队和散客销售目标。2.监督销售量、调整销售活动,完成计划目标。3.与会议相关部门的沟通,取得销售方面的信息和支持。4.在部门年度预算内,推行销售计划。5.保存以前、现在有潜力客户的资料。6.制定临时时间表,记录上月的销售活动,收集每天的销售拜访记录并存档。7.以周销售计划为基础,向市场销售总监提交销售拜访概况,和月销售拜访计划。岗位要求1.大专以上文化程度;2年以上同岗位工作经验。2.有强烈的事业心,责任感和勇于开拓的精神,拥有良好的沟通协调能力,良好英语能力。3.精通市场开发,公共关系,经营策划,贵宾接待及形象推广等。4.有独立组织项目营销工作能力,兼备项目策划和市场分析能力。

薪资: 2万-3万 经验:8年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

Primary Responsibilities: 岗位职责: Responsibility and Means 职责和方法 To oversee the Finance and Accounting department of the hotel. 负责管理酒店的财务和会计部。 To ensure that the books, records and accounts are maintained accurately and fairly reflect the transactions and administration of the assets of the hotel. 确保账簿、记录和账目均得到准确记录和保管,并公允地反映酒店的交易和资产管理。 To devise and maintain a system of internal accounting control sufficient to ensure that transactions are executed in accordance with Management’s general and specific authorization and in compliance with generally accepted accounting principles and specific country legislation. 制定并维护内部财务控制管理体系,以充分确保所有交易均按照酒店管理层的一般和特定授权签署并符合普遍公认的会计原则和特定的国家规定。 To review and certify any hotel internal or external financial reporting before distribution. 任何酒店内部或外部财务报告在正式发布之前,检查和确认该等内部或外部财务报告。 Oversee the preparation of the hotel’s yearly operating budget 负责酒店年度经营预算的编制。 Administrative Responsibilities 行政管理职责 To ensure that the hotel hold all required licenses and permits to operate. 确保酒店持有必需的所有营业执照和经营许可证书。 To ensure the hotel has adequate insurance policies in place as stipulated in the Management Agreement. 确保酒店持有《管理合同》中规定的适当保险项目。 To review all proposed contracts for pricing and terms, ensuring that hotel’s interest comes first and is protected at all times 检查所有拟订协议的定价和条款,以确保随时都首先考虑到酒店的利益,并使酒店的利益得到保障。 To provide assistance to other operational departments in the definition, implementation and follow-up of improved internal control tools. 协助其他运营部门制订、执行和改进的内部控制政策。 To maintain close communication with third parties such as the Owning company, public auditors, external auditors, local authorities and AccorHotels Regional Office. 维持与第三方的紧密联系,第三方包括控股公司、公共审计师、外部审计师、当地机构以及雅高酒店集团区域总部。 Knowledge and Experience知识和经验 Min 5 years of experience in same position at international brands hotels 在国际品牌酒店拥有至少5年相同职位的工作经验 Excellent written and spoken Mandarin & English are a must 英语和中文读写流利 Good interpersonal & communication skills 良好的人际关系和沟通技巧 Good interpersonal & communication skills 领导技能和责任范围内所有任务的知识

薪资: 2万-3万 经验:不限 企业类型:有限服务中档酒店
地区:江苏-苏州-昆山

1、全权负责行政、人力资源部门的管理工作;2、组织行政、人力资源部健全并完善公司的各项规章制度,规范岗位作业流程,对部属员工和部门公共资源进行合理有效的整合;3、根据公司发展战略规划,拟定行政部、人力资源部整体规划工作及整改方案,呈报总经理审批并组织实施;4、组织定期对公司的人力资源状况作统计分析,拟定人力资源管理策略的调整方案,为总经理重大的管理决策提供有效的参考和依据;5、对公司组织架构的调整提供合理建议,规避人才管理风险,构建人才梯队,健全并完善公司的培训机制;6、充分了解行业和地区的薪资特点,结合公司用人机制和原则,建立科学合理、具有激励性的薪酬管理体系;7、负责公司各类公文和制度运作机制的构建和推行,严格把控公文、制度的质量和运行效果;8、规范人事异动流程,健全公司绩效管理体系,净化人才环境并激发员工的工作积极性和主动性;9、不断提升后勤服务意识,加强行政管理手段,松驰有度,促进企业的良性运作;10、发展并宣扬公司企业文化,建立公司相关的福利政策,提升企业文化内涵,丰富员工精神生活,增强员工对企业的归属感与团队凝聚力;11、增进部门间的沟通了解,加强部门与部门配合协调工作;12、组织拟订公司安全管理制度,做好安全预防与保护措施,宣导安全理念和意识,并加强安全检查的演练工作;13、负责公司重大活动的策划,并组织相关人员做好筹备与实施工作。

薪资: 2万-3万 经验:5年以上 企业类型:有限服务中档酒店
地区:江苏-苏州-昆山 食宿:提供食宿

一、岗位职责1、在总经理的直接领导下,根据公司制定的经营计划,制订部门年度以及各个阶段的市场营销计划,并将计划分解落实到各部门及区域市场;2、对市场营销部总部及区域市场办事处的销售人员进行管理、培训及不定期的巡查督导,并进行合理分工,保证整个部门的工作有序、高效地开展;3、积极参加国内外的各种旅游宣传、促销活动,与各地区客户建立长期稳定的合作关系;4、全面负责和管理部门的日常工作,贯彻落实酒店的各项规章制度,保证各项工作顺利进行;5、制定部门工作计划,建立和健全部门管理制度、各岗位具体工作内容、职责规范、质量标准,并监督贯彻实施;6、分析经营状态和市场发展趋势,全力开发市场,稳定已有客户,发展潜在客户,组织各分部门完成各项指标,抓好财务管理及核算,控制各项开支,提高经济效益;7、抓好下属的思想教育工作,制订培训计划,安排各种业务培训,使各项工作达到专业水平;8、做好部门内部的沟通与协作及本部门与其它部门的配合工作;9、充分发挥各级管理人员及服务员的工作积极性,提高部门的服务质量,做到奖勤罚懒,职责分明,公平公正;10、参加例会及其它有关会议,主持部门例会,听取汇报,研究问题,布置任务;11、完成总经理办公室交办的其它工作。二、知识背景大专以上学历;市场营销专业或经济类管理专业拥有良好的顾客心理学、市场营销学、酒店财务和成本控制管理、人力资源管理基础三、专业资格行业惯例及经营特性;善于制定工作标准;关注团队,善于帮助团队成员成长;具备灵活运用标准的能力;善于组建团队;目标坚定,同时善于关注行业动向,并能根据行业动向适时、适当调整经营方向。四、其他要求外语水平:大学英语四级或以上;诚实正直;尊重他人;具备强烈责任心,与企业共成长;具有团队协作精神;专注结果

薪资: 2万-3万 经验:不限 企业类型:有限服务中档酒店
地区:江苏-苏州

项目总监岗位职责1 、项目总监直接隶属于总经理,对总经理负责。工作概要:协助总经理进行项目管理,全程跟踪并监控项目。2、辅助总经理制定项目计划立项、任务分解、进度和资源配置等。初步审核项目计划的合理性。3、负责本公司项目管理,对总经理直接负责。4、主持项目开发管理工作。5、主持项目整体策划和方案的制定工作,报总经理审批。6、组织拟订业务管理制度,报总经理批准。7、负责项目整体计划的实施和预算的管理。8、负责与项目相关的政府部门的沟通、联系、汇报工作。9、根据公司的发展方向和国家、北京市、区政府部门的政策,提出相关项目的计划,报总经理批准后实施。10、做好项目的后期管理、验收工作,资金的到位工作。11、完成总经理交办或授权处理的其他事项项目总监岗位职责。

薪资: 2万-3万 经验:3年以上 企业类型:有限服务中档酒店
地区:江苏-苏州 食宿:提供食宿

一、岗位职责1、执行市场营销部总监经营管理指令,坚持以“市场为导向,以效益为中心,以质量为生命”和“以部门为成本中心”的方针,向市场营销部经理负责并报告工作。2、主持本部门的工作例会,听取汇报,督促工作进度,解决工作中的问题。3、负责本部门日常工作的管理,检查督促本区域的工作人员按工作流程和要求进行工作,实行规范作业。4、审阅本区域每天的业务报表,全面掌握本市场的销售情况、收益管理情况及计划和实绩对比情况,建立信息沟通网络,负责各类信息的分析和处理,特别是竞争对手的有关市场动向、经营管理和服务项目及设施等方面最新情况,结合本酒店的特点,提出有效改进措施,供营销总监决策和参考。5、负责各类对外合约的签定,亲自洽谈主要客户业务,接待他们的来访,并经常随同销售代表走访主要客户,与主要客户保持并发展良好的业务关系。6、掌握重要的销售和接待任务的情况,即时检查和督导销售员做好促销和接待工作。7、组织、协调下属人员带领客户来度假村参观考察,并进行相关业务洽谈;重要客户视情况本人亲自带领客人来参观考查。8、监督下属的对客服务工作,整体提高办事处对客服务水平。9、全程跟踪重要、大型会议团队或旅游团队的消费过程,和客户做好沟通工作,收集客户的意见和建议。10、定期与客户进行电话沟通,了解客户最近的相关活动信息;督导、检查下属完成工作情况。11、对公司投放的广告与宣传品等定期的进行检查、维护与宣传品补充;定期安排下属执行。12、工作日期间每日举行早会制度,将相关工作进行汇总、安排,解决问题、搜集信息等。13、经常与旅行社等渠道进行沟通,了解旅行社的最新动态以及市场动态。14、经常与收益管理部沟通,协调、安排房间,了解房态。15、负责本区域的全年广告预算及合作方式。16、认真完成上级交办的其他各项任务。会,听取汇报,研究问题,布置任务;11、完成总经理办公室交办的其它工作。二、知识背景大专以上学历;市场营销专业或经济类管理专业拥有良好的顾客心理学、市场营销学、酒店财务和成本控制管理、人力资源管理基础;三、技能技巧行业惯例及经营特性;善于制定工作标准;关注团队,善于帮助团队成员成长;具备灵活运用标准的能力;善于组建团队;目标坚定,同时善于关注行业动向,并能根据行业动向适时、适当调整经营方向。四、其他要求外语水平:大学英语四级或以上;诚实正直;尊重他人;具备强烈责任心,与企业共成长;具有团队协作精神;专注结果。

薪资: 2万-3万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-苏州

KEY RESPONSIBILITIESJob Summary Provide functional direction to hotel sales and marketing leadership within assigned region to optimize results through proactive planning and execution of marketing and sales plans and strategies which ultimately stimulate demand for room nights, drive incremental revenues, and drive market share. Essential Duties and Responsibilities  ·       Works with Commercial Divisions, Operations, Regional Sales, Revenue Management – Other North China, Sub-regional Support Team, General Managers and hotel Directors of Sales & Marketing or Sales Leader to develop and implement  plans to grow revenue and market share to achieve prescribed targets ·       Reviews marketing and sales budgets and allocated expenditures to ensure most effective use of funds available to support business objectives. ·       Provide direction. Leadership and coaching to Hotel Directors of Sales and Marketing and their Key Stakeholders in the execution of sales tactics and strategy to ensure RGI, RevPAR, rate, occupancy and potential revenue objectives are achieved.  Foster collaboration within the prescribed region. ·       Identifies and recommend sales training needs designed to improve the selling and customer service skills of sales staff.  Collaborate with Human Resources training and development at the local and regional level in the assessment of operational staff and delivery of specialized training needs. ·       Is the brand custodian in the region and is responsible for the representation of InterContinental Hotels Group of hotel brands in collateral, advertising, promotions and displays.   ·       Works with Head of Sales & Marketing Operations, VP of Operations, Operations Leaders/OLTs and the hotel General Managers in the development or recommendation of advertising and sales promotional plans or activities, which support the achievement of profitability objectives at the hotel level within the assigned area with the established brand values. ·       Responsible for collaboration and optimization of Enterprise delivery to hotels including Regional and Global Sales, Distribution, Marketing and Loyalty. ·       Responsible for property adherence to Sales SOPS, Sales Systems, Sales standards and Programs. ·       Work with Revenue Management as needed on Market Analysis to provide Competitive information for strategies planning, advise Customer research trending for existing, new development and pre-opening hotels. ·       Review consumer marketing research data and analysis to understand economic and consumer trends within the markets in which we operate and understand competitor practices to;1.       Assist hotel sales & marketing teams to develop practical sales strategies to identify opportunities to optimize revenues through the right pricing point, occupancy levels and totality in revenue streams.2.       Develop marketing programs based upon hotel needs. ·       Manages the effectiveness of the team through the utilisation of their individual strengths and abilities and by supporting their ongoing development and career goals. ·       Work with Central and Sub-regional Revenue Management Team to ensure effective use of revenue management platform and programs in the region to maximize revenue opportunities in achieving RGI and RevPAR targets. ·       Ensure synergy in the use of hotel sales and revenue basics, technology and sales practices while sharing of best practices. ·       Develop and maintain strong relationships with Owners both managed and franchisees, industry and the business community. ·       Work as an integral member of the development and asset management team, in seeking new business opportunities and delivering data as required to assist in decision making as well as presenting to prospective owners of new projects REQUIRED QUALIFICATIONSEducation:      ·       Bachelor degree or equivalent International degree in Marketing, Business or Commerce·       Spoken and Written mastery Chinese (Mandarin) and English Experience:     Requires individual with:·       Previous Senior level Multi unit Sales and Marketing Responsibility in Asia / China (Hospitality)·       Proven track record of achieving Sales and Revenue targets·       Experience with multi-brand entity·       China Experience desired·       Experience in launching and marketing brands in multi national markets Technical: ·       Experience in global hotel environment and distribution systems·       Ability to analyze, interpret and extract trends from data·       Display an understanding of the markets in North Region·       Demonstrate an affinity with technology Work Management:·       Achieves goals and objectives and manages with regular performance checks·       Ability to manage multiple tasks·       Deliver presentations with impact·       Partnership driven·       Can meet deadlines·       Thinks locally and globally People Management:·       Creates work environment that:Þ    Energize, motivate and support employeesÞ    Foster a climate of open communication, trust and respectÞ    Encourages team behaviorÞ    Drives results·       Effectively communicates with all levels

薪资: 2万-3万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:面议

员工团队·  管理日常行动,计划和分配工作,确保始终拥有人数适合的员工团队   ·  通过辅导和提供反馈培养团队并提高绩效,为员工制定绩效和发展目标,表彰表现优异的员工 ·  为您的团队提供培训,确保他们符合相关规定以及我们的标准,并拥有高效工作所需的工具 ·  需要时推荐或发起人力资源激励行动  ·  就决策对利润的影响为团队提供指导  为团队的发展创造良好的工作环境;紧密团结各部门,培养“一个团队”的意识 负责业务·  根据公司政策和操作流程执行并维护可行的会计实务 ·  确保财务控制程序和系统符合道德且遵守法律要求 加入在本地广受认可的职业与行业组织 ·  管理酒店合同(如:供应商租约和/或服务协议) ·  其他临时职责——需要全员出动完成任务的特殊时刻 财务方面·  通过财务分析、数据趋势及市场信息来预测需求,发现运营与财务问题,推荐有效举措以扩大财务回报  ·  制定酒店年度运营预算,在预算审核过程中提供各种数据分析支持,帮助各部门领导节约成本、增加产能·  确保每月对所有会计账目进行对账,并监督贷款展期流程,催收过期账款 ·  审查酒店各项服务定价,向总经理推荐定价策略;参加销售策略会议 ·  管理应付账款,平衡现金流并维护酒店在供应商中的信誉 ·  对非经常开支项目在分配资金之前先分析投资回报,并在项目结束时判断是否达到预期收益目标 ·  通过控制库存(避免过多存货)、信贷和收款、垫付款、定金和汇款等方式使现金流最大化 宾客体验·  帮助宾客——如果有宾客提出要求或发起投诉,您要乐意提供帮助  ·  通过确保酒店会计实务可有效支持其他部门,并通过灵活支付方式(如信用卡系统、客房收费)、库存控制以及解决财务纠纷来为宾客提供良好的入住体验 我们对您的要求:·  会计和金融领域学士学位/高等教育资质/同等水平  ·  4-8年酒店会计或审计经验,至少1年财务副总监或类似管理职位经验,或教育加相关工作经验达到同等水平 ·  具备相关会计管理知识,如酒店店面租赁协商与租赁协议拟定;处理工资支付;执行资产管理职责;提供业务预测、进行置换分析、准备政府报告、进行纳税申报等·  具有专业会计或财务职称或证书的候选人优先考虑  必须熟练掌握当地语言,同时精通其他语言者优先 

薪资: 2万-3万 经验:8年以上 企业类型:精品酒店
地区:江苏-苏州 食宿:提供食宿

职位描述:1、根据公司发展及战略目标制定公司的市场总体工作规划,能有效的落地实施市场推广计划,提出市场推广、品牌、活动等方面的具体方向和实施方案,并根据效果及时调整,在市场上建立品牌知名度;2、规划和拓展市场渠道,实现公司整体的市场拓展目标;3、准确把握公司的品牌定位,负责品牌对外推广和宣传,制定各种整合营销的活动,对危机事件做出有效反应;4、制定年度市场活动预算与计划,监督实施并评估市场效果与预算执行情况;5、开拓并管理媒体和供应商渠道,保持与传统媒体和新媒体(含自媒体)的良好关系。任职资格1、本科及以上学历,市场营销、广告传播、传媒、公共关系、新闻等相关专业;2、酒店行业5年以上带团队管理能力,8年以上市场市场营销工作背景,酒店行业和知名互联网公司背景优先;3、极具创新意识,敏锐的市场洞察力,具备逻辑分析能力,善于利用数据对用户需求及行为、产品发展等进行深入;4、有丰富的品牌推广、市场方案策划和活动总控经验,拥有丰富的平台和媒体资源,能保持良好的合作关系;5、具备良好的市场敏感度,对市场营销工作有深刻的理解和认知。

薪资: 1.5万-2万 经验:8年以上 企业类型:国内高端酒店/5星级
地区:江苏-苏州 食宿:提供住

【部门】:集团运营中心【职位】:销售部经理(部门负责人)【职能】:销售管理、区域婚宴、酒店销售【项目】:全国一站式婚礼宴会中心------------------------------------------------------------------------------------   A岗位职责:1、负责销售部的组织、管理工作,并承担相应的管理者职责;2、负责公司整体销售指标,指导帮助各个区域门店销售指标 完成;3、协助运营中心制定营销战略规划,为运营中心重大营销决策提供信息支持;4、负责各个门店的预售和销售管理工作,培训训练、监督、考核各个省办区域/门店销售开展业务;5、协助市场营销中心制定各门店年度收入和成本预算,制定相应的年度销售工作计划,并及时组织、指导、协调、监督及控制相关工作;6、与市场部密切合作,共同制定各门店市场定位、产品定位和价格体系;7、建立、不断完善并实施销售部工作标准程序(SOP),并对员工的开展培训,提高员工素质;8、定期对下属进行绩效评估,按绩效考核制度实施奖惩;9、完成运营中心总监指派的相关工作。B任职要求:1、具备婚礼行业大型连锁企业、品牌酒店集团、国内星级酒店集团或国内连锁餐饮机构同等岗位经验3年以上,同时相关行业工作经验不低于5年,销售经验丰富具备销冠经验者优先;2、旅游管理、酒店管理、市场营销、工商管理或相关专业毕业,大专及以上学历;3、对营销工作有深刻地认知,有较强的市场感知能力、敏锐地把握市场动态及市场方向的能力;4、高度的工作热情,良好的团队合作精神,出色的人际沟通能力、团队建设能力及组织开拓能力;5、了解婚礼会所、大型连锁酒店或餐饮机构营销运作方式,了解相关行业的法律法规,了解合同法。C汇报上级:运营中心运营总监D基本福利:五险一金、节假日福利、通讯补贴、员工宿舍、内部晋升等E薪酬结构:底薪+绩效+提成东庆童话(中国)欢迎有志之士加入一起发展壮大。【旗下酒店·婚礼宴会中心】1、江苏省-苏州:苏州市高新区景山路4号(在建64000㎡)2、浙江省-杭州:浙江省杭州市余杭区南苑街道华元欢乐城2幢3、浙江省-杭州:湖州市吴兴区织里镇1388号汇德国际广场5F4、陕西省-西安:西安市碑林区含光北路137号鸿业大酒店2层5、陕西省-西安:陕西省西安市莲湖区团结西路26号6、山东省-青岛:山东省青岛市市北区辽阳西路188号7、天津市-天津:天津市东丽区雪莲路16号京津国际文化创意产业园D3、D4栋8、湖南省-长沙:湖南省长沙市岳麓区潇湘北路三段1088号长沙渔人商业广场23号楼

薪资: 1.5万-2.5万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-苏州

岗位职责1.负责酒店人力资源部的全面管理工作,制定和实施人力资源规划。2.负责建立和健全人事、劳资、考核、聘任、晋升、奖惩等各项规章制度。3.负责酒店高层管理人事的招聘和储备人才库的建设。4.执行酒店关于人事调配、工资奖励、劳保福利、安全生产的方针、政策和规定。5.组织编制工资、人事、考勤、考核等报表。6.制定和完善酒店组织架构、薪酬体系、绩效管理体系。岗位要求1.大专以上学历,有相同岗位工作经验8年以上。2.在酒店招聘、合同管理、薪酬制度、员工培训、绩效考核、事故预防、政府关系等方面具有丰富经验。3.熟知国家、地区劳动法律法规及相关政策。4.具备英语听说读写能力。5.管理类专业,接受过系统的人力资源管理理论培训。6. 国际联号酒店人力资源筹备经验者优先。

薪资: 1.5万-2.5万 经验:不限 企业类型:国际高端酒店/5星级
地区:全国 食宿:提供食宿

Department: FinanceReports to: GMMain DUTIES:Direct the financial operations of the hotel to ensure the security of hotel assets. Report to GM’s and owners on financial state of hotel and make recommendations to improve hotel profitability. Serve as primary contact for all hotel financial- and accounting-related issues with owners, auditors (internal and external) and regulatory agencies. DUTIES AND RESPONSIBILITIES:Financial Returns:· Use financial analysis, data trends and market information to anticipate needs, identify operating/financial issues, and recommend actions to maximise financial return.· Create the annual operating budget for the property and provide analytical support during budget reviews to identify cost saving and productivity opportunities for department heads.· Analyse ROI for capital projects prior to committing funds and upon completion determine if anticipated results were achieved.· Maximise cash flow performance of the hotel through controls on inventory (avoid excessive supply), credit and collection, disbursements, deposits and remittances.·  Review rates and recommend rate strategy to the General Manager; participates in sales strategy meetings.People:· Manage day-to-day activities, plan and assign work, and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict, improve team member performance, and recognize good performance.· Educate, train and motivate finance and accounting teams to achieve hotel revenue goals. Ensure staff has the information, market data, tools and equipment to successfully carry out job duties. Provide direction to hotel employees on how decision making impacts profits.·  Promote teamwork and quality service through daily communication and coordination with key department heads.Guest Experience:· Respond quickly to guest requests in a friendly manner. Follow up to ensure guest satisfaction.·  Ensure accounting practices, support the guest experience through payment options (example: credit card systems, room charges), inventory controls and financial dispute resolution. Responsible Business:·  Implement and maintain acceptable accounting practices as required by company policy and procedures.·  Develop and implement financial control procedures and systems; maintain records for internal and external audits; ensure compliance with government regulations; and contractual agreements.·  Participate in local recognized professional and industry organisations·  Manage hotel contracts (example: vendor leases and/or service contracts). Perform other duties as assigned. May also serve as manager on duty. ACCOUNTABILITY:This is the top Accounting job in a large full service, luxury, or resort hotel. Typically supervises clerical accounting employees in a full range of functions such as Accounts Payable, Accounts Receivable, Credit/Collections, Purchasing, Audit, Payroll, and/or Accounting Operations.QUALIFICATIONS AND REQUIREMENTS:Bachelor’s degree / higher education qualification / equivalent in Accounting, Finance and 4-8 years in hotel accounting or audit with at least one year in an Assistant Controller or similar supervisory role, or an equivalent combination of education and work-related experience. Knowledge of accounting management duties such as negotiating hotel space and tenant leases; processing payroll; performing asset management duties; providing business projections, displacement analysis, preparing government reports, filing tax returns, etc. as needed or requested. Professional accounting or finance designation or certification preferred. Must speak local language(s). Other languages preferred. The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job

薪资: 2万-3万 经验:10年以上 企业类型:有限服务中档酒店
地区:江苏-苏州 食宿:不提供食宿

岗位职责1.全面负责集团酒店管理公司财物统筹管理工作;2.建立健全集团酒店管理公司会计核算制度,检查会计制度的执行情况,对会计核算工作的质量进行监督。3.建立健全财务管理制度,完善财务监督机制,检查酒店执行国家财经法律、法规、制度及遵守财经纪律情况,对财务活动的合法性进行监督。4.审核酒店拟订的年度财务预、决算方案,资金使用和调度计划,筹资、融资和投资计划,利润分配或弥补亏损方案。5.对集团各酒店产权转变、资产核销、资产重组、对外投资、债务担保、资产抵押等重大财务活动的决策程序和实施执行情况进行监督。6.审核集团各酒店财务报告,评价和报告其经营管理业绩。与酒店总经理一起,共同对财务报表和报告的质量负责。7.与酒管公司总经理联合审批规定限额范围内的公司经营性、融资性、投资性(对外、对外)支出;对酒店授权范围内的贷款担保事项负责。岗位要求1.财务管理、会计、金融相关专业、本科及以上学历;2.具有6年以上财务负责人工作经验,3年以上集团总部财务负责人岗位工作经验,熟悉酒店财务管理模式;3.通晓财务、会计、金融、税务知识、掌握法律相关知识,具备基本计算机应用知识。4.熟练运用会计电算化,熟练使用ERP财务软件。5.具有一定的外部关系协调和统筹管理能力。6.良好的团队领导力、协作能力,优秀的沟通、分析能力,对企业忠诚度高。

薪资: 1.5万-2万 经验:10年以上 企业类型:国内高端酒店/5星级
地区:全国 食宿:提供食宿

----------------------------------------------------------职位描述Job Description确保严格执行相关会计,财务和信息系统规定及程序;高效并有效的执行日常监控系统,行政管理,报告体系,以及确保各部门职员技能达标;分析财务状况,为其它部门领导提供财务数据支持,以帮助其制订相应方案及监管措施,以此提升酒店业绩。To ensure effective implementation of all Accounting& Finance and Information Systems Policies & Procedures,To implement an effective and efficient day to daycontrol system, administration, reporting system and transfer of skills in allrelated areas.To interpret financial results and work withrespective heads of departments to maximize Operating results, providing themwith tools for future planning and control._______________________________________________________________任职要求Job Requirements具有丰富的酒店财务管理、营运分析、成本控制的经验和技巧;工作细致、严谨,具有较强的工作热情和责任感;良好的中英文写作、口语、阅读能力;Strong budgetary and cost control skills. Strong integrity, team player and people orientedmanagementWorks effectively across the complex organizationand with external partiesGood communication skill in Mandarin and English._______________________________________________________________任职资格Qualifications35-50岁,会计、财务或相关专业大学本科以上学历,持有国家注册会计师证书者优先;Age range from 35-50 years old with Accountingdegree or Certified Public Accountant preferred._______________________________________________________________相关经验Experience10年以上4星或5星级酒店财务工作经验;具有2年以上国际品牌酒店相关工作经验;2年以上国际品牌四、五星级酒店财务总监/财务副总监经验;具有新酒店筹备开业经验者优先。Minimum 10 years financial working experience withthe 4/5 stars international hotel; Minimum 2 years as a hotel Financial Controller in4-5 stars international hotel.Hotel Pre-opening experience will be advantages.

薪资: 1.5万-2.1万 经验:不限 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

Administration行政管理·         Ensure that culinary produces consistent high-quality food items according to current menus and set standards.根据已设水平和现有菜单,确保食品始终如一的高质量出品。·         Maintain the level of profit margin on food production according to forecast; set standard of hygiene in food production area and all operating equipment at par and fixed equipment; participate in training and development of employees.·         根据预算在食品生产上保持利润率水平;设定食品生产区域的卫生标准包括所有操作设备,和维护我们的设备,参与和关注员工的培训和发展·         Performance appraisal of culinary staff; control colleague levels according to manning guide and also colleagues duty rosters, vacation and attendance records; to be present during peak hours of service and make rounds of all production areas.评估厨房工作人员的绩效考核,根据人员编制来安排员工排班表,休假和考勤记录,确保高峰时段的服务和所有生产。·         Initiate requisition for materials and supplies and present it for approval.提交所需原材料和物资供应的清单并给予上级审批。·         Liaise closely with Executive Chef for new methods of food preparations and recipes.和行政总厨一起开发和研制新菜品和配方。·         Control daily set-up of banquet and buffets, staff caterer, market list and food wastage so as to maintain food cost of respective kitchens at pre-determined levels; help reduce cost by keeping a control on power and fuel consuming machineries.控制每日厨房的营运成本,包括:食品采购,食物浪费以及所有能源消耗的控制。·         Check daily kitchen log books of all sections; carry out all reasonable duties as assigned by management.检查所有厨房的每日记录本,合理的分配好人员和管理厨房·         Be familiar with safety, emergency and first aid procedures; supervise that everyone starts working on time and adheres to hotel rules and regulations; check food items for correct quality and quantity.熟悉安全保障,突发事件和急救的程序及步骤,监督和指导员工始终贯彻实施酒店的规章制度,检查食品的正确使用量和质量。·         Complete other duties as assigned.完成酒店分配的其它任务。·         Oversee the preparation and update of individual Departmental Operations Manuals.监督各部门运营指南的准备和更新。·         Conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.定期进行部门沟通会议,并确保部门简报和会议是有效和必要的进行 Customer Service对客服务·         Ensure the delivery of brand promise and provide exceptional guest service at all times.确保所有员工遵循品牌承诺并始终提供优异的对客服务。·         Provide excellent service to internal customers in other departments as appropriate.确保员工同样在适当的时候为其他部门的内部客人提供优质服务。·         Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。·         Maintain positive guest and colleague interactions with good working relationships.与客人和同事保持基于良好工作关系的互动接触。·         Establish a rapport with guests maintaining good customer relationships.与客人建立并保持良好的客户关系。·         Personally and frequently verify that guests at Niccolo Kitchen are receiving the best possible service.经常亲自证实餐厅客人得到的是最好的服务。·         Spend time at Niccolo Kitchen (during peak periods) to ensure that they are managed well by the respective employees and functions to the fullest expectations.在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项活动达到最佳满意度。 Financial 财务·         Maximize colleague productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.为了达到财务目标,也为了满足客人需求,带领员工实行最大化生产。·         Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.关注提高生产力水平,需要谨慎管理设备设施和人力工资成本在可接受范围内,确保最佳部署。·         Ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.确保出品操作符合利润最大化,同时兑现品牌承诺·         Ensure to achieve the monthly and annual personal target and the outlet’s revenue.确保完成月度和年度的个人目标和餐厅业绩。·         Ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.确保酒店符合集团,当地法律法规政策有关财务记录,财务处理和许可,包括财务信息的及时和准确的报告。·         Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets.协助库存管理及持续维护酒店操作设备和其他资产·         Manage costs proactively based on key performance indicators, work with the respective Heads of department as appropriate.基于关键绩效指标,和行政总厨一起主动管理成本。·         Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.接受新的技术和设备,系统地工作从而提高生产力。 Marketing 市场·         In collaboration with Executive Chef, prepare annual marketing plan with members of the department, as a base of annual marketing plan of RB&E Dept.和行政总厨一起,准备年度营销计划,作为RB&E年度营销计划中的基础部门。·         Evaluate local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.评估各方趋势,以确保酒店运营保持竞争力和最前沿。·         Continuously seek Marketing and Public Relations opportunities to increase awareness and ultimately business.通过不断寻求营销和公关机会,提高人们认知并最终获得业务。 Operational  营运·         Ensure that minimum brand standards have been implemented.确保酒店所有的乃至最细小的品牌标准都要被贯彻执行。·         Embrace all the standard of Marco Polo Hotels Global expectations遵循执行全球九龙仓酒店期望值。·         Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.与各餐厅密切合作,关注酒店的整体成功和所有客人的满意度。·         Ensure that Restaurant, Bars & Events employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.确保所有员工在一个相互支持和做事灵活的部门,都有着“团队协作”的精神。·         Ensure consistent check and supervision on Restaurant, Bars & Events items during operation, making feedback as appropriate.在运营期间,坚持检查督促餐厅、酒吧及宴会,并做适当的反馈·         Supervise on restaurant services and catering standards, implement correct measure with assistant Niccolo Kitchen manager and Sous Chef where necessary.监督餐厅的服务和餐饮标准,实现正确的衡量。·         Carry out inspection on Restaurant, Bars & Events with Executive Chef frequently and thoroughly.经常和行政总厨一起彻底检查各餐饮点相关情况。·         Supervise usage of fresh products in the meal preparation procedure.监督新产品的使用和准备过程。·         Give assistance to Executive Chef/Sous Chef on creative suggestions and ideas.在菜品创新方面,帮助行政总厨和主厨进行创新。·         Give assistance in monitoring the monthly inventory of all operating equipment and operating supplies.管理月度盘点。·         Communicate on daily operations and quality control with culinary closely.密切沟通日常烹饪操作和质量控制。·         Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.在餐饮方面有专业的知识和理解,有能力进行食物和酒水的搭配从而给顾客替代选择进行销售。·         Ensure front and back of house area of the restaurant clean and orderly.确保前后区的干净整洁。·         Communicate with Steward, ensuring established clean plan is carried out strictly.和管事部沟通,确定清洁计划并严格实施。 Personnel 人事·         Oversee and assist in the recruitment and selection colleagues. Adhere to hotel guidelines when recruiting and use a competency-based approach to selecting colleagues.在酒店招聘指南的前提下,监督和协助部门的招聘与选拔。·         Oversee the punctuality and appearance of all culinary colleagues, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.根据酒店和部门的标准,监督厨房所有员工的仪容仪表,确保他们穿正确的制服,保持高标准的个人形象和卫生标准。·         Maximize the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.通过培训和指导,最大化地发展员工个人能力。·         Conduct annual Performance Appraisal with employees and to support them in their professional development goals.与员工进行年度绩效评估,并支持和指引他们的专业发展目标。·         Assist in the development of Departmental Trainers through ongoing feedback and monthly meetings.通过持续的反馈和月度会议来协助部门培训员不断进步。·         Plan and implement effective training programmes for colleagues in coordination with the Training Manager and Departmental Trainers.计划和实施有效的培训项目以配合培训与发展经理和部门的培训员。·         Oversee the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.负责准备和发布每周工作安排,确保它们反映业务需求和其他关键性能指标。·         Encourage employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.鼓励员工的创造性和创新,挑战和认可他们对于酒店经营的成功所作出的贡献。·         Support, demonstrate and reinforce the Wharf Hotels Values and Culture Characteristics.支持证明加强九龙仓酒店价值观和文化的特点。·         Ensure that all colleagues have a complete understanding of and adhere to colleague rules and regulations.对于酒店的规章制度,确保所有的同事有一个完整的理解和坚持。·         Ensure that colleagues follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.确保同事遵守酒店,公司和当地法规政策有关火灾和消防安全。 Other Duties  其他职责·         Exercise responsible management and behaviour at all times and positively representing the hotel management team and Wharf International.在任何时间表现负责的管理和行为,并以积极的形象代表酒店管理团队和九龙仓国际。·         Understand and strictly adhere to Rules and Regulations established in the Colleague Handbook and the hotel’s policies concerning fire, hygiene, health and safety.理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。·         Ensure high standards of personal presentation and grooming.确保高标准的个人形象和仪容仪表。·         Respond to changes in the Restaurants, Bars & Events function as dictated by the industry, company and hotel.根据行业、公司和酒店对于餐饮部职能要求的变化做出反应。·         Attend training sessions and meetings as and when required.需要时参加培训课程和会议。·         Carry out any other reasonable duties and responsibilities as assigned.执行分派的任何合理任务和额外职责

薪资: 1万-2万 经验:5年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

Administration 行政管理·         Maintain the level of profit margin on food production according to forecast; set standard of hygiene in food production area and all operating equipment at par and fixed equipment; participate in training and development of employees.根据利润率水平来保持食品的产量;设定食品生产区域的卫生标准包括所有操作设备,和维护我们的设备,参与和关注员工的培训和发展。·         Performance appraisal of Pastry staff; control colleague levels according to manning guide and also colleagues duty rosters, vacation and attendance records; to be present during peak hours of service and make rounds of all production areas.评估饼房工作人员的绩效考核,根据人员编制来安排员工排班表,休假和考勤记录,确保高峰时段的服务和所有生产。·         Liaison closely with Executive Chef on new methods for food presentation and recipes.与行政总厨保持紧密联系,确保位客人提供最新的食品和配方。·         Initial requisition for materials and supplies and present it for approval and monitor inter kitchen transfer.提交所需原材料和物资清单给予上级审批,并做好内部调拨。·         Control daily set-up of banquet and buffets, staff caterer, market list and food wastage so as to maintain food cost of respective kitchens at pre-determined levels; help reduce cost by keeping a control on power and fuel consuming machineries.控制每日饼房的营运成本,包括:食品采购,食物浪费以及所有能源消耗的控制。·         Check daily Pastry log books of all sections; carry out all reasonable duties as assigned by management.检查所有饼房的每日记录本,合理的分配好人员和管理饼房。·         Be familiar with safety, emergency and first aid procedures; supervise that everyone starts working on time and adheres to hotel rules and regulations; check food items for correct quality and quantity.熟悉安全保障,突发事件和急救的程序及步骤,监督和指导员工始终贯彻实施酒店的规章制度,检查食品的正确使用量和质量。·         Complete other duties as assigned.完成酒店分配的其它任务。 Customer Service 对客服务·         Ensure the delivery of brand promise and provide exceptional guest service at all times.确保所有员工遵循品牌承诺并始终提供优异的对客服务。·         Provide excellent service to internal customers in other departments as appropriate.确保员工同样在适当的时候为其他部门的内部客人提供优质服务。·         Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.礼貌而高效地处理所有客人和内部客人的投诉和询问,确保问题得到圆满解决。·         Maintain positive guest and colleague interactions with good working relationships.与客人和同事保持基于良好工作关系的互动接触。·         Establish a rapport with guests maintaining good customer relationships.与客人建立并保持良好的客户关系。·         Personally and frequently verify that guests at Niccolo Kitchen are receiving the best possible service.经常亲自证实餐厅客人得到的是最好的服务。·         Spend time at Niccolo Kitchen (during peak periods) to ensure that they are managed well by the respective employees and functions to the fullest expectations.在餐厅区域花时间巡视(高峰时段)以确保员工很好地管理餐厅区域并使各项活动达到最佳满意度。 Operational  营运·         Ensure that minimum brand standards have been implemented.确保酒店所有的乃至最细小的品牌标准都要被贯彻执行。·         Embrace all the standard of Marco Polo Hotels Global expectations遵循执行全球九龙仓酒店期望值。·         Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.与各餐厅密切合作,关注酒店的整体成功和所有客人的满意度。·         Communicate with Steward, ensuring established clean plan is carried out strictly.和管事部沟通,确定清洁计划并严格实施。·         Supervise usage of fresh products in the meal preparation procedure.监督新产品的使用和准备过程。·         Give assistance to Executive Chef/Sous Chef on creative suggestions and ideas.在菜品创新方面,帮助行政总厨和主厨进行创新。·         Give assistance in monitoring the monthly inventory of all operating equipment and operating supplies.管理月度盘点。·         Create new cakes, decorations and show pieces for buffet, functions and pastry shop对甜品进行创新,关注甜品柜的装饰和对自助餐,宴会菜单的创新。 Personnel 人事·         Oversee and assist in the recruitment and selection colleagues. Adhere to hotel guidelines when recruiting and use a competency-based approach to selecting colleagues.在酒店招聘指南的前提下,监督和协助部门的招聘与选拔。·         Oversee the punctuality and appearance of all culinary colleagues, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.根据酒店和部门的标准,监督厨房所有员工的仪容仪表,确保他们穿正确的制服,保持高标准的个人形象和卫生标准。·         Maximize the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.通过培训和指导,最大化地发展员工个人能力。·         Conduct annual Performance Appraisal with employees and to support them in their professional development goals.与员工进行年度绩效评估,并支持和指引他们的专业发展目标。·         Assist in the development of Departmental Trainers through ongoing feedback and monthly meetings.通过持续的反馈和月度会议来协助部门培训员不断进步。·         Plan and implement effective training programmes for colleagues in coordination with the Training Manager and Departmental Trainers.计划和实施有效的培训项目以配合培训与发展经理和部门的培训员。·         Oversee the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.负责准备和发布每周工作安排,确保它们反映业务需求和其他关键性能指标。·         Encourage employees to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.鼓励员工的创造性和创新,挑战和认可他们对于酒店经营的成功所作出的贡献。·         Support, demonstrate and reinforce the Wharf Hotels Values and Culture Characteristics.支持证明加强九龙仓酒店价值观和文化的特点。·         Ensure that all colleagues have a complete understanding of and adhere to colleague rules and regulations.对于酒店的规章制度,确保所有的同事有一个完整的理解和坚持。·         Ensure that colleagues follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.确保同事遵守酒店,公司和当地法规政策有关火灾和消防安全。 Other Duties 其他职责·         Exercise responsible management and behaviour at all times and positively representing the hotel management team and Wharf International.在任何时间表现负责的管理和行为,并以积极的形象代表酒店管理团队和九龙仓国际·         Understand and strictly adhere to Rules and Regulations established in the Colleague Handbook and the hotel’s policies concerning fire, hygiene, health and safety.理解并严格遵守员工手册中的规章制度以及涉及到消防、卫生、健康和安全的酒店政策。

薪资: 1万-2万 经验:3年以上 企业类型:国际高端酒店/5星级
地区:江苏-苏州 食宿:提供食宿

Administration 行政Assist to ensure that the Niccolo Kitchen activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. 协助举办欣厨餐厅活动和酒店活动。Oversee the preparation and update of individual Departmental Operations Manuals.监督筹备和更新分部门营运手册。Conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.保持分部门日常沟通,确保部门例会有效传达。  Customer Service宾客服务Ensure the delivery of brand promise and provide exceptional guest service at all times.确保传递品牌承诺和始终如一的提供高水准宾客服务。Provide excellent service to internal customers in other departments as appropriate.与内部同事提供卓越的服务。Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.专业高效的处理内外部宾客投诉和咨询,持续跟进确保问题得到满意的解决。Maintain positive guest and colleague interactions with good working relationships.与宾客和同事保持积极的合作沟通关系。Establish a rapport with guests maintaining good customer relationships.与宾客建立和维持紧密的联系。Personally and frequently verify that guests at Niccolo Kitchen are receiving the best possible service.确保在欣厨的客人能够单独和持续的接受到最好的服务。Spend time at Niccolo Kitchen (during peak periods) to ensure that they are managed well by the respective colleagues and functions to the fullest expectations.在营运期间(尤其是繁忙期间)确保员工能够被很好的组织和管理,最大的发挥他们的效能。 Financial 财务制度Maximize colleague productivity through the use of multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests.通过技能训练,任务训练和灵活安排,最大化员工的生产力,以达到商业财富目标和宾客期待的双赢。Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.专注提高产品质量,控制人力成本,确保最合理的调度和能源效率。,Ensure that the outlet is operated in line with maximizing profit while delivering on the brand promise.确保餐厅合理运营的情况下,传递品牌承诺的同时最大化利润。Ensure to achieve the monthly and annual personal target and the outlet’s revenue.确保每月达成个人目标和餐厅收入目标。Ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information.确保酒店,公司和当地规章,政策都符合财务政策,现金交接和许可证手续齐全,包括定时报告财务信息。Assist in the inventory management and ongoing maintenance of hotel operating equipment and other assets.协助库存管理和维护酒店设备。Manage costs proactively based on key performance indicators, work with the respective Heads of department as appropriate.与相关酒店负责人一起管理部门相关重要表现指标。 Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.确保适应新的技术和设备,提高产品生产力。 Marketing 市场营销Prepare annual marketing plan with members of the department, as a base of annual marketing plan of RB&E Dept.和团队成员准备年度市场推广计划。Evaluate local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.评估本地,国家和国际市场趋势,了解竞争对手营运情况,确保本酒店的营运保持竞争力。Continuously seek Marketing and Public Relations opportunities to increase awareness and ultimately business.持续的寻找市场和公关机会以增加市场活力和生意。 Operational 营运Ensure that minimum brand standards have been implemented.确保品牌标准被完成。Embrace all the standard of Niccolo Hotels Global expectations 切实履行尼依格罗集团标准。Work closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.与其他餐厅经理紧密工作相互支持,专注酒店客人的成功和宾客满意度。Ensure that Restaurants, Bars & Events colleagues work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.确保餐饮及宴会同事相互支持,灵活变通,团结一致。Ensure consistent check and supervision on Restaurants, Bars & Events items during operation, making feedback as appropriate. 在营运期间,确保持续的检查和监督餐饮及宴会项目,记录反馈。Supervise on restaurant services and catering standards, implement correct measure with assistant Niccolo Kitchen manager, Executive Sous Chef and Sous Chef where necessary.监督餐厅服务和用餐标准,在必要时完成对副经理,行政副总厨的纠正。Carry out inspection on Restaurants, Bars & Events operation with Executive Sous Chef frequently and thoroughly.和行政总厨一起检查餐饮及宴会的营运。Supervise usage of fresh products in the meal preparation procedure.在用餐准备流程中,监督新鲜产品的使用。Give assistance to Executive Chef/ Executive Sous Chef on creative suggestions and ideas.在创新建议中给与行政总厨足够的支持和协助。Give assistance in monitoring the monthly inventory of all operating equipment and operating supplies.协助监督和检查月度营运用品的盘点。Communicate on daily operations and quality control with kitchen closely.与厨房紧密沟通日常营运和品质控制。Have a thorough knowledge and understanding of all Restaurants, Bars & Events items in the menu and the ability to recommend Restaurants, Bars & Events combinations and up sell alternatives.融会贯通餐饮及宴会菜单项目,并且有能力推荐部门产品和增销。Ensure front and back of house area of the restaurant clean and orderly.确保餐厅前场和后场干净整洁。Communicate with Housekeeping department, ensuring established clean plan is carried out strictly.与客房部保持沟通,建立清洁计划。 Personnel 人事Oversee and assist in the recruitment and selection of Niccolo kitchen colleagues. Adhere to hotel guidelines when recruiting and use a competency-based approach to selecting colleagues.协助招聘欣厨部门同事。在招聘和选择人才时坚持酒店标准。Oversee the punctuality and appearance of all Restaurants, Bars & Events colleagues, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.监督餐饮及宴会同事的出勤,确保他们着标准制服,依照酒店仪容仪表的标准保持高标准的个人形象和卫生状况。Maximize the effectiveness of colleagues by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.最大限度提高员工的技能和能力,给与足够的培训,教导和指导。Conduct annual Performance Appraisal with colleagues and to support them in their professional development goals.组织员工年度表现评估,并且给与他们专业的发展目标。Assist in the development of Departmental Trainers through ongoing feedback and monthly meetings.协助部门培训员并给与反馈,参与月度会议。Plan and implement effective training programmes for colleagues in coordination with the Training Manager and Departmental Trainers.与培训经理和部门培训员开展合作,计划和完成有效的培训项目。Oversee the preparation and posting of weekly work schedules, making sure that they reflect business needs and other key performance indicators.监督和检查每周工作安排,确保参照生意需要和其他关键表现指标。Encourage colleagues to be creative and innovative, challenging and recognizing them for their contribution to the success of the operation.在营运时,给员工机会创新,接受挑战,并及时回应他们。Support, demonstrate and reinforce the Niccolo Hotels Values and Culture Characteristics.支持,演示和强调尼依格罗酒店价值观和文化特点。Ensure that all colleagues have a complete understanding of and adhere to colleague rules and regulations.确保员工都完全理解和遵守员工规章制度。Ensure that colleagues follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.确保员工都知晓酒店,公司和当地的消防安全规章和政策。 Other Duties 其他职责Exercise responsible management and behaviour at all times and positively representing the hotel management team and Niccolo International.持续的表现出酒店管理团队的责任感和展现出尼依格罗酒店的形象。Understand and strictly adhere to Rules and Regulations established in the Colleague Handbook and the hotel’s policies concerning fire, hygiene, health and safety.理解和坚持员工手册,酒店消防,卫生和安全的政策。Ensure high standards of personal presentation and grooming.确保个人形象和仪容仪表的高标准。Respond to changes in the Restaurants, Bars & Events function as dictated by the industry, company and hotel.对餐饮及宴会市场的变化负责。 Attend training sessions and meetings as and when required.在需要的时候,参加培训课程和会议。Carry out any other reasonable duties and responsibilities as assigned.执行其他合理的职责和责任。

薪资: 1.5万-2.5万 经验:3年以上 企业类型:经济型酒店/3星级
地区:江苏-苏州 食宿:提供食宿

工作职责:1 全面负责酒店的经营管理,领导各部门员工完成酒店的各项计划目标; 2 围绕公司下达的利润指标和各项工作,编制酒店的预算和决算,严格控制经营成本; 3 负责酒店团队的建立,提高整个酒店的服务质量和员工素质; 4 根据市场变化和发展,制定切实可行的市场营销工作策略,并组织实施和有效控制; 5 全面负责安全管理,抓好食品卫生、治安安全等工作,确保客人和员工的人身、财产安全; 6 与公司、加盟业主进行日常的沟通协调工作,确保信息畅通、有效; 7 负责维护好酒店的外围关系,抓好重要客人的接待工作,塑造良好的内、外部形象; 8 关心员工思想和生活,不断改善员工的工作条件; 9 完成公司交办的其他工作。 【应聘流程】在线测试、视频面试、学历验证、背景调查 任职资格:1 大专及以上学历,本科及以上学历优先,酒店管理相关专业优先,26-45岁; 2 1年以上四星级及以上酒店总经理工作经验; 3 具有良好的职业道德,较强的沟通协调和应变能力,较强管理和团队建设能力; 4 原则性强,执行力较好;有良好的抗压能力,能出色完成公司下达的各项指标; 5 认同集团企业文化核心价值观,有很强的服务意识、学习能力和工作责任心; 6能接受公司1至2年的外派,工作地点就近分配,可接受全国外派者优先考虑。 温馨提示:欢迎大家进入我们公司网站,了解更多岗位,网址:http://998.zhiye.com/ 【专业培训】 入职之后公司会提供为期6周的店长专业技能专项培训,培训的主要内容为如何成为一个合格酒店总经理的基本知识。需签订为期2年的培训协议。 【职业发展通道】 见习酒店总经理→酒店总经理→运营督导→中区督导→大区督导→品牌总监 【员工福利】 绩效奖金、车费补贴、电话补贴、保险、公积金、提供住宿、周年礼物、周年体检、酒店住宿折扣、带薪年假 【集团介绍】 格林酒店集团(纽交所代码:GHG,原格林豪泰酒店管理集团),是中国领先的特许加盟酒店经营管理商。旗下目前拥有:中高档东方经典-格林东方酒店,中高端商务-格美酒店,中高端时尚-格雅酒店,中高端休闲-格菲酒店,经典商务-格林豪泰酒店,个性组合-格盟酒店,城市绿洲-青皮树酒店,年轻多彩-贝壳酒店8个优质品牌。 截至2018年6月30日,格林酒店集团拥有2434家酒店,覆盖国内267座城市,满足2400万会员和2亿人次商旅客人从平价到高端、从商务差旅到休闲度假的不同需求。秉承“天天低价”原则,格林致力于为消费者提供“超健康、超舒适、超价值、超期望”的酒店产品和服务,融合全球优质资源,成就客人、加盟商和员工的美好生活。

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