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  • 上海 | 5年以上 | 大专

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    • 五险一金
    • 岗位晋升
    • 带薪年假
    • 领导好
    • 年度旅游
    • 双休
    • 期权激励
    • 人性化管理
    • 技能培训
    软件开发/智能信息化 | 1-49 人
    发布于 09-20
    • 收藏
    • 投递简历
    岗位职责: 1、组织与管理销售团队,负责销售队伍的建设与培养; 2、每月按时完成团队及个人销售指标; 3、有独立的销售渠道,具有良好的市场拓展能力。 4、主要工作是对接酒店集团客户和大客户拜访,洽谈合作。 任职要求: 1、大专及以上学历,40岁以下,5年以上互联网/软件行业销售经验,有saas销售相关工作经验优先考虑; 2、工作中能够不断的鞭策大家,确保他人理解并接受领导的目标、政策和工作安排,保证任务的顺利完成; 3、有较强的抗压能力、协调沟通能力,能处理维护好客户关系。 4、有星级酒店人事或者销售工作经验优先考虑。 5、有星级酒店上下游供应商销售经验优先。 6、我们公司网站 zhigongyun.vip ,主要是做酒店灵活用工管理系统的,主要目标客户为全国星级酒店和为其提供服务的人力资源公司。如果对互联网或人力资源行业感兴趣的可以联系我们。 本公司是一家新兴SAAS软件服务公司,全国最大的酒店灵活用工服务平台,引领酒店行业用工变革的科技公司。我们服务的客户是全国星级酒店。公司2019年9月获得了杭州东方网升的战略投资。2021年5月获得新一轮投资,目前正在开拓全国市场,期待你的加入,让我们一起远征星辰大海。(本岗位工作地点在杭州)
  • 上海 | 8年以上 | 大专

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 行业领先者
    • 节日礼物
    • 包吃包住
    • 康养课程
    国内高端酒店/5星级 | 500-999人
    发布于 09-20
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    • 投递简历
    优先考虑最近5年有在上海工作经历 招聘、培训和发展: 1. 识别、选拔并招聘所有餐厅员工。 2. 规划所有员工的培训和员工发展计划。 3. 审核员工排班表。 4. 建立所有餐饮业务,包括餐厅、吧台以及所有活动的运营。 运营: 1. 实施标准操作程序——内部沟通、卫生、活动设置、客户服务等。 2. 审查并改进所有系统。 3. 与厨师、健康和销售团队合作设计季节性菜单、酒单、餐饮产品价格,并持续设计新产品。 4. 负责餐饮业务的收入和安全。 预算和成本控制: 1. 制定和管理所有餐饮预算。 2. 分析差异并采取纠正措施。 餐厅市场营销: 1. 与营销团队合作开发餐厅促销资料。 2. 通过与本地和全球编辑、渠道的专业联系推广餐厅。 要求: 1. 拥有超过5年的餐厅经验,管理8人或以上的团队。 2. 具有多元文化背景或在高端餐厅工作的经验。 3. 在餐饮、酒店业有扎实的运营管理经验,以及与高端客户的良好资源和网络。 4. 双语流利(中文和英文)。 5. 拥有大专以上学历。 Recruitment, training, and development 1--Identify, select, and hire all restaurant staff. 2--Map out training for all staff and employee development plans. 3--Proof the staff Scheduling. 4--Set up all F&B operations, including restaurant, bar, deli and for all events. Operations 1--Implementation of SOP’s – internal communication, sanitation, event set up, customer services etc. 2--Review and improvement of all systems 3--Work with Chef, wellness and sales team to design the seasonal menu, wine menu, F&B produce price and continually design new product. 4--Responsible for F&B operation revenue and safety. Budgeting and cost control 1--Develop and manage all F&B budget. 2--Analyze variances and initiating corrective actions. Thought for Food Marketing 1--Partner with marketing team on developing collateral for promotions in the restaurant 2--Promoting restaurant through professional contacts of local and global editors, channels Requirements: 1--More than 5 years of restaurant experience with management of teams of 8 or more 2--Multicultural exposure or experience in high-end restaurants 3--Solid operation management experience in F&B, hospitality and good resources, networks with high end customers 4--Bilingual Chinese and English 5--Diploma above
  • 上海 | 8年以上 | 大专

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    • 五险一金
    • 技能培训
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 人性化管理
    • 行业领先者
    • 节日礼物
    • 包吃包住
    • 康养课程
    国内高端酒店/5星级 | 500-999人
    发布于 09-20
    • 收藏
    • 投递简历
    岗位内容:  1. 全面负责:管理并确保餐饮部门的盈利性。  2. 团队建设:招聘、培训和发展团队。  3. 餐厅运营:设立并管理餐厅运营,确保高质量客户服务。  4. 财务管理:管理餐厅预算,控制成本,实现预算内的损益表。  5. 销售与市场推广:制定销售策略,进行市场推广和促销活动。  6. 市场营销:与营销团队合作开发促销材料,通过专业渠道和编辑推广餐厅。  7. 安全与健康:维护安全、健康和卫生的环境。  8. 运营:实施标准操作程序,审查并改进系统,与厨师、健康和销售团队合作设计季节性菜单。9. 预算与成本控制:制定并管理餐饮预算,分析差异并采取纠正措施。   职位要求:  1. 有5年以上餐厅管理经验,并带过8人以上的团队  2. 具有多元文化背景或在高端餐厅的工作经验  3. 在餐饮、酒店业有扎实的运营管理经验,并且拥有与高端客户的丰富资源和网络联系。  4. 有大专以上的教育背景  5. 英文可以作为工作语言
  • 上海 | 3年以上 | 大专

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    • 五险一金
    • 岗位晋升
    • 带薪年假
    • 领导好
    • 年度旅游
    • 双休
    • 期权激励
    • 人性化管理
    • 技能培训
    软件开发/智能信息化 | 1-49 人
    发布于 09-20
    • 收藏
    • 投递简历
    岗位职责: 1、组织与管理销售团队,负责销售队伍的建设与培养; 2、每月按时完成团队及个人销售指标; 3、有独立的销售渠道,具有良好的市场拓展能力。 任职要求: 1、大专及以上学历,40岁以下,5年以上互联网/软件行业销售经验,有saas销售相关工作经验优先考虑; 2、工作中能够不断的鞭策大家,确保他人理解并接受领导的目标、政策和工作安排,保证任务的顺利完成; 3、有较强的抗压能力、协调沟通能力,能处理维护好客户关系。 4、有星级酒店人事或者销售工作经验优先考虑。 5、有星级酒店上下游供应商销售经验优先。 6、我们公司网站 zhigongyun.vip ,主要是做酒店灵活用工管理系统的,主要目标客户为全国星级酒店和为其提供服务的人力资源公司。如果对互联网或人力资源行业感兴趣的可以联系我们。 本公司是一家新兴SAAS软件服务公司,全国最大的酒店灵活用工服务平台,引领酒店行业用工变革的科技公司。我们服务的客户是全国星级酒店。公司2019年9月获得了杭州东方网升的战略投资。2021年5月获得新一轮投资,目前正在开拓全国市场,期待你的加入,让我们一起远征星辰大海。(本岗位工作地点在杭州/上海)
  • 上海 | 5年以上 | 本科

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    • 全球80家
    • 度假村酒店
    • 一价全包
    • 海外工作机会
    • 每年轮换酒店
    • 大中华区3家
    • 多元化团队
    • 员工全球免费
    • 五险一金
    • 岗位晋升
    国际高端酒店/5星级 | 500-999人
    发布于 09-18
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    • 投递简历
    Youropportunity As the E-commerce manager, you will beresponsible for: · Mission 1: Explorebusiness opportunities on Douyin · Mission 2: Drive sales toincrease Club Med direct weight · Mission 3: Work closelywith internal and external stakeholders How you willcontribute Responsibility 1: Explorebusiness opportunities on Douyin - Knowledge on ecommerce channels to cooperate with platformpartner, and help to achieve Ecommerce target - Negotiate with partners to get good deals, eitherin commercial cost or other commercial policy - Closely work with KOLs to better drive awarenessand sales - Set strategy for channel, and have action plan torealize it and help sales. Responsibility 2: Operationmanagement on channel to drive sales - Proactively organize sales campaign, and getmarketing resources support from platform - Well organize daily live streaming to promote eachresort - Work closely with internal team to get competitiveproduct and marketing support and realize sales revenue - Manage TP team to ensure qualified delivery , likecampaign launch, product update, customer service, etc are well going. Responsibility 3: Data analysis - Collect market information/intelligence aboutcustomer, competitor, trend, localization, and as a support in daily joboptimization - Make use of internal data report to understandbetter of market and guests and help in daily job. - Coach and develop reports' capability in planningand review of projects. Who you are? ·Education: Bachelor orabove ·Experience: at least 3-5years working experience, marketing or ecommerce team with Fliggy, TikTok,Redbook experience is preferred; Hospitality industry or OTA working experiencewill be a plus. ·Knowledge: Good knowledgeon ecommerce, and online sales. ·Languages: Fluent Englishin all of spoken, listening and writing ·Others: 1. Ability to work independently with limiteddirection 2. Willingness to work in a fast-paced, flexibleenvironment 3. Has a mindset of accountability
  • 上海-静安区 | 5年以上 | 学历不限

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    • 五险一金
    • 带薪年假
    • 岗位晋升
    国际高端酒店/5星级 | 100-499人
    发布于 09-18
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    • 投递简历
    招聘人数:1人 1.负责厨部日常管理 2.负责菜品出品和开发 3.负责厨房采购与成本管控 4.负责厨房人员搭建与管理 5.负责厨房卫生品质管理
  • 上海 | 8年以上 | 大专

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    • 节日礼物
    • 技能培训
    • 岗位晋升
    • 管理规范
    • 美女多
    • 年度旅游
    • 包吃包住
    • 绩效奖金
    • 带薪年假
    农副产品 | 500-999人
    发布于 09-13
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    • 投递简历
    岗位职责: 一、经营管理 1、目标管理:年度、季度、月度目标分解与达成(根据公司战略制定年度运营计划,完成区域内人效指标、成本管控) 2、区域营销方案制定:根据区域甲方需求制定年度营销方案 3、区域数据分析,并改善区域目标,并有效推进与执行 4、根据市场调研报告,分析竞争对手及市场动态,并做出相应调整方案 二、客户管理 1、根据区域内运营情况制定客户维护策略,找准维护侧重点 2、制定年度客户续签计划,并组织实施 3、核心客户管理,与客户达成经营共识 三、团队管理 1、搭班子(团队人才选用育留) 2、践行企业文化 3、增强团队凝聚力,提升团队忠诚度 四、日常管理 1、区域内标准化体系建立与监督 2、区域与二线部门配合与协调 五、业务管理 1、制定年度业务策略 2、制定业务计划并实施,完成年度拓展指标 岗位要求: 第一部分 使命驱动 领导力(以身作则,共启愿景,挑战现状,使众人行,不断激励) 分析判断能力 视野(格局) 平衡协调 成就他人 第二部分 战略能力 计划统筹能力 非人力资源的人力资源管理能力 谈判演讲能力 语言要求:英语良好,日常交流无障碍 工作经验:8年以上奢华星级酒店或高端酒楼行业运营管理经验 个人价值观:坚持正直、诚信、善良、感恩、付出、坚持
  • 上海-闵行区 | 5年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 人性化管理
    • 领导好
    综合性酒店 | 100-499人
    发布于 09-11
    • 收藏
    • 投递简历
    岗位职责:   中高端品牌集采体系搭建,与集团采购团队合作,搭建中高端品牌酒店的集采体系,包括并不限于:  • 建立品牌集采操作流程,定期评估并持续优化;  • 与运营及业务部门共同建立品牌集采清单,根据业务发展的需求持续更新与完善;  • 全面参与集采流程,涵盖采购意向确认、供应商筛选、招投标程序、合同签署等,确保最终选择的供应商在成本合理的前提下符合品牌及运营需求;  • 作为业务部门与集团采购团队的桥梁,协调各方关系与需求,确保集采体系的顺利运作;  • 协助建立集采系统及集采商城,定期评估集采体系,推进整个体系持续迭代,确保品牌集采效益最大化。   酒店筹开、运营采购支持,领导除集采以外酒店开业及运营所涉及的各项采购工作,包括并不限于:  • 与运营及各业务部门共同建立品牌采购品类清单,并根据业务发展及集采的推进持续更新与完善;  • 统筹酒店筹开期的采购工作,确保开业时根据采购清单各项物料能按时到货,以满足酒店开业要求;  • 制定酒店层面采购政策及流程,定期更新并督促执行;  • 完成酒店进销存系统的设置及与各系统的对接,确保酒店运营团队能顺利使用;  • 持续跟进酒店运营期的各项采购需求,以确保酒店的顺利运营。   品牌事业部层面采购体系管理,统筹品牌事业部层面采购需求的各项工作,包括并不限于:  • 根据集团采购政策,持续更新与完善品牌事业部层面的采购制度和采购流程,确保采购质量,控制采购成本,提高采购效率,建立完整与科学的采购管理体系;  • 对部门采购活动(包括产品和服务)给予专业意见,确认部门采购意向、协助拟定招标文件、筛选供应商、进行三方比价、直委、执行招投标等程序,以最终确定供应商。寻源及供应商管理:• 与供应商保持良好的联系,开辟和维护优质供货渠道;  • 定期通过对行业供货商进行专业评估及谈判来选择有能力达到品牌要求的供货商;  • 不定期通过各种渠道包括展会及行业交流会等了解市场行情和价格信息,与管理层分享。团队管理及其他:• 管理采购团队(如有),对酒店采购职能员工进行工作指导和在职培训;  • 执行其他由部门主管根据品牌及事业部业务发展需要而分配的各项工作。  任职要求:   工作经验   • 5年以上连锁酒店集团总部层面集采工作统筹管理经验,5年以上单体中高端连锁酒店运营及筹开采购工作经验; 教育背景   • 全日制大学本科或以上采购、供应链管理专业;   专业技能   • 熟悉MC、SCM、PICC等常用采购管理软件,熟练使用Word、Excel、PPT等办公软件,具备商务英语书写和基础交流能力,普通话流利;   其他知识及技能   • 熟练掌握酒店筹备期及运营期所涉及的各类固定资产、运营物资等产品的性能、特点、了解相关采购渠道及主流供应商;   • 具备较强的谈判能力和对市场的敏感度,思维开阔,能勇于接受新事务和新方法;   • 具备较强的抗压能力、良好的统筹能力、以及高效的执行力,能独立完成管理层交付的各项工作/任务;   • 具备较强的跨部门沟通和协作能力,能有效地与各业务部门及集团职能之间进行合作并推进相关工作的达成;与同事和团队之间保持良好的工作关系。   • 为人正直、对企业忠诚、严格自律、对待工作具有强烈的责任心。
  • 上海-闵行区 | 5年以上 | 本科

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    • 五险一金
    • 节日礼物
    • 带薪年假
    • 岗位晋升
    • 管理规范
    • 午餐补贴
    • 人性化管理
    • 领导好
    综合性酒店 | 100-499人
    发布于 09-11
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    岗位职责 1. 渠道管理  1) 辅助品牌旗下酒店的渠道运营工作,并对酒店的营销渠道适时诊断、优化;  2) 对营销渠道的问题进行跟踪、沟通、协调及解决,保障营销渠道的畅通; 3) 优化渠道运营流程(含流程梳理、技术功能优化等),提高上下游效能;  4) 配合渠道营销资源的落地,增加品牌曝光并提升产量;  5) 统计分析渠道销售数据,寻找业务增长点,计算ROI对营销费用进行合理化建议;   6) 拓展分销渠道,建立品牌渠道合作方案,对营销渠道进行合理优化。  2.收益管理 1)监督品牌酒店的价格体系,督导价格体系执行,管理销售流程的落地;   2)辅助品牌旗下酒店的年度经营预算,对年度预算商务计划书进行合理的策略建议和指导;   3)分析、监测品牌旗下酒店的收益指标,与酒店有效沟通,必要时制定、优化提升方案;   任职要求:   大学学历,市场营销,电子商务,酒店管理专业。  具备OTA集团业务、OTA区域业务、集团酒店渠道/分销/收益/销售经验优先; 至少2年集团酒店渠道/分销/收益/销售工作优先; 具备从0到1搭建集团酒店销售体系经验优先; 熟悉国内主流渠道的运营规则及玩法,具备实操经验; 具备酒店收益管理知识,具备实操经验。   具备较强的统计分析能力和数据敏感度,精通excel等其他数据分析工具;具备基础的技术知识主要应用在分销渠道直连;具备较强的组织协调能力、决策能力、谈判能力、沟通能力和团队精神;具备良好的职业素养和严谨的工作作风,具有高度的责任感和事业心;具备品牌初期事项规划能力及品牌初期标准迭代过程的高抗压能力;具备基础的酒店财务知识。
  • 上海 | 8年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 09-09
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    【职位描述】 The Account Director will manage and grow high value and large potential Share of Wallet accounts for Hilton Worldwide. The role will look after these accounts on a local, (national), international & global basis where relevant. They will be required to manage one key or multiple segments, either corporate, MICE, and/or Chinese Local Accounts, etc. They will be accountable for the performance of selected accounts on a local, national and global basis, as well as team management responsibilities. They will create, execute and communicate the account strategies and plans in order to drive increased market share and demonstrate value to both internal and external customers. The Account Director is accountable for the performance of their key and strategic accounts. To do this, they need to proactively manage the relationships with customers as well as internal stakeholders such as Director of Business Development’s and Director of Sales, General Managers, Senior Stakeholders of hotels, and global account directors etc. They need to create and communicate the account strategies in order to drive increased and unfair share and is responsible for the implementation and execution of various projects that will drive this unfair share. The role holder is owner agnostic. The Account Director is also responsible for team management responsibilities. Planning Activities 20% To have acute insight of the market, able to identify market trend Develops strategies and directions for accounts in remit. Identifies and evaluates business opportunities for the company and directs accordingly. Executes strategic account development plans and supports communications of key messages internally and externally. Develops plans to implement long term goals for the business that are the basis for short term goals and annual operational planning. Develops appropriate objectives and directs their achievement. Establishes relevant procedures and processes. Accountable for the delivery of the strategy and activities of the sales function. Total account management focus where applicable. Quickly determine the segments within the accounts that provide the greater opportunities. Organizing Activities 50% Identifies resources, oversees activities and confers with key stakeholders to ensure objectives of the team and sales function are accomplished. Implements plans to ensure overall strategic direction of the account base and supports the company’s revenue strategies. Develops account plans that specify objectives and sales activities to support the defined account strategy and ensure maximum opportunity for account penetration. Establishes and develops long term effective working relationships with key customers to drive business. Depending on the segment, o manages the RFP process ensuring the correct procedures are in place to support the client and drive business into Hilton, for corporate transient clients as well as airlines o handles the strategic relationship with MICE / CMTG clients and handles group requests, at times supported by a coordinator or venue finder (may be specializing on a specific segment like Sports or Pharma) o handles the strategic relationship with leisure operators (e.g. including rate negotiations, intermediary agreements, sales promotions) Ensures relevant updates are sent both to internal and external stakeholders. Monitors and reviews the impact of marketing initiatives on the account strategy. Networking with sub account handlers and global leads where relevant. Strengthening relationships with key hotels and aligning strategies where relevant. Accountable for communicating the strategy, ADP, and activities on a regular basis, along with relevant issues, opportunities and successes. Holds quarterly business review meetings with each managed accounts to evaluate business performance, identify opportunities and address any related issues/concerns. Manages cross-functional links to other teams, departments and functions. Regular meetings to take place to account base throughout the sales territory. Attends relevant industry conferences and events. Lead sales activities Directing Activities 10% Directs development and administration of team activities. Provides direction to team members and establishes work priorities to achieve management objectives for those accounts managed by incumbents. Executes organisational directives and encourages achievement of goals through motivation, communication and leadership. People Activities 15% · Ensuring the movement of sales people around the team and between hotels/functions/regions. · Driving team performance through clearly focusing effort through objectives and targets. · Ensuring that performance is reviewed on a regular basis, recognizing and celebrating success and refocusing efforts where targets are missed. · Addressing performance issues in a supportive, timely and decisive manner. · Ensuring that all people in the team are trained and equipped to excel in their roles. · Ensuring that all sales people have clear and appropriate targets for revenue generated, appointments conducted and accounts retained and acquired. · Providing sales advice, guidance and direction to the team, communicating regularly and monitoring performance in a thorough and timely manner. · Ensuring the team presents a cohesive, structure approach to their work and maximizes profit potential, whilst effectively applying Hilton processes and systems. Controlling Activities (where applicable) 5% Directs and implements proper controls and systems. Assesses actual performance to ensure success and takes corrective actions. Establishes and enforces policies and procedures to improve overall operations. Works within approved budgets and adjusts activites and expenses to ensure optimal financial results. Develops and maintains Hilton Best Practice to ensure accurate and up-to-date customer account information is kept. To ensure information relating to customer requirements, interests and marketing activities is kept up to date through the use of relevant Hilton procedures. To provide accurate management reports to review account performance and communicate future plans. Reviews customer base to determine new opportunities for account penetration. Supportive Functions In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. · To communicate regularly with hotels to ensure productive and effective meetings are established and customer information cross referenced and to ensure relevant hotels are well aware of the ‘Customer value’ when dealing with a tender coming from a specific customer. · Attendance at sales workshops. · Support sales weeks and blitzes. · Support joint calls for colleagues visiting. · Organise FAM trips and support the hotels with client attendance. · Host WebEx calls for the key hotels to support with conversion. · Additional task may be required 【任职要求】 What are we looking for? Excellent communication skills: presentations, written and public speaking Good understanding of sales process, tools, measurements, and systems Good knowledge of market segments and pricing strategies Understanding of competition and marketing strategies Strong in account management Strong persuading and influencing skills Ability to direct collaboration among cross-functional teams including external resources Ability to analyze departmental financial data in order to make strategic and tactical decisions Leads by example to resolve conflicts, introduce change, and ensure collaboration among others Demonstrates the highest standards of ethical behavior and absolute discretion with sensitive information Ability to take initiative to identify, prioritize and implement actions required to achieve functional goals Strong problem-solving skills including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem solving skills in others Ability to provide development and mentoring to others Budget development and management skills Ability to work independently and manage the work of others Ability to deliver performance feedback to subordinates to improve overall performance Ability to adjust plans and priorities as situations change Prioritizes, organizes, and uses a systematic approach to get things done Ability to think and articulate a vision for business sales and capable of translating this into practical and tangible actions Self-reliant, working with minimal control and direction Takes calculated risks to achieve results in consultation with immediate supervisor and other relevant team members Contributes and is effective when team working with peers Has good relationship management skills and presents the appropriate professional image to customers and external contacts Can handle more than one task/situation at a time REQUIRED QUALIFICATIONS University degree or experience in lieu thereof Significant work experience in customer facing, revenue generating roles including management experience Experience working in multi-cultural or international settings Fluency in English Proficient in Microsoft office applications PREFERRED QUALIFICATIONS Advanced degree preferred Hospitality industry experience preferred in Sales, Marketing, Revenue or Operating roles In-depth knowledge of business sector managed International experience advantageous Working knowledge of at least one other Asian language What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
  • 上海 | 5年以上 | 本科

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    国际高端酒店/5星级 | 2000人以上
    发布于 09-09
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    【职位描述】 With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. A Cluster Revenue Manager, Revenue Management Consolidated Center (RMCC) – Asia Pacific will maximize revenue, market share and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. This role will drive the continued development and growth of customer service standards, revenue and profits from multiple hotels to deliver Hilton’s mission relating to profit, people, customer and quality. What will I be doing? As the Cluster Revenue Manager, RMCC – APAC, you will be responsible for performing the following tasks to the highest standards: -Ensure that sales and pricing strategies are based on sound commercial judgement through effective analysis and reporting. -Ensure professional and efficient utilization of all systems, in line with company best practices and standard operating procedures. -Ensure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks. -Ensure that relevant hotel and above-hotel commercial team members are actively engaged in all revenue decisions by maintaining regular communication to effectively implement, drive and review optimal strategies and controls. -Integrate with other functions to ensure we exceed customers’, owners’ and shareholders’ expectations. Key areas of Accountability Profit: -Ensure all best practices and standard operating procedures are followed to capitalize and maximize revenue potential and market share. -Utilize systems, tools and reports in the prescribed way to ensure all revenue management decisions are supported with relevant data analysis. Quality: -Follow best practice and standard operating procedures for the RMCC to ensure all commercial decisions are supported by appropriate data analysis. -Contribute ideas and suggestions to strive for constant improvement of operating procedures and new opportunities. Customer: -Build an effective working relationship with hotel commercial teams and operations to maintain their trust and confidence in the Revenue Management’s decisions and actions pertaining inventory and rate control, pricing and overbooking. People: -Work with the RMCC Assistant Director, Senior Cluster Revenue Managers and Training Managers as required to ensure all team members are provided with excellent training for revenue analysis and revenue management duties. Specific Accountabilities Inventory Control: -Manage and maintain group and transient inventory controls. -Proactively review and implement room accommodation and rate inventory controls via IDeaS V5i and R&I daily. -Ensure group inventory cut-off dates are managed in line with contracts and according to demand. -Implement all blackout dates and review frequently to determine if adjustments are needed. -Work with Front Office to ensure agreed sell-out strategies are in place. -Maintain rate parity with third party sites through extranet sites. -Proactively review key demand periods to maximize RevPAR and profit through effective consideration of costs and sales. Sales and Pricing Strategy: -Develop, monitor and adjust sales and pricing strategies. -Conduct weekly business focus and group review meetings where the appropriate booking period is evaluated for proper rate and availability control. -Provide a synopsis of results vs. direction from the previous week and lead discussions on future issues such as booking pace, pricing strategies, marketing opportunities and the competitive environment. -Weekly review GEM / Delphi / database reports if available to address concerns and action plans relating to groups and events. -Develop and review annual transient, group pricing and demand calendars on a quarterly basis. -Ensure pricing is consistent in all distribution channels such as QnQ R&I, GDS, Internet and the Extranet. -Identify opportunities through channels and recommend channel marketing. -Liaise with market managers for key 3rd party operators and HRCC to monitor conversions. -Review corporate account’s quarterly production with sales to identify patterns and volume of production to take appropriate actions. -Conduct daily detail meeting / calls with hotel teams to highlight results, trends and changes to pricing and selling strategy for the next 3 months. Information Analysis and Monitoring: -Provide critical analysis of strategies, room statistics and demand factors. -Perform relevant daily, weekly, monthly checklist tasks for the maintenance of the IDeaS V5i yield management system. -Ensure the integrity of data flowing into IDeaS V5i by regularly cross-referencing other sources such as OnQ R&I and OnQ Insider reports. -Review end of month room statistics reports and provide critical analysis on performance vs. forecasts and results of implemented strategies. -Conduct displacement analysis of group business as needed to determine the impact potential businesses will have on RevPAR. -Review all tentative and definite group bookings to ensure they support the implemented strategies, IDeaS V5i group status is updated and group evaluator is used effectively. -Complete weekly booking pace reports and analysis on pace, recommending strategy changes when needed. -Analyze past and present trends and make recommendations for future strategies. -Ensure all ONQ R&I / SRP maintenance is configured according to the current standards, room rates, yieldable flag and commissionable status. -Ensure accuracy of all information being produced or reported. Forecasting: -Prepare all weekly, monthly, quarterly forecasts and budgets using appropriate systems and tools. -Use specialist knowledge of the hotels and markets to produce and maintain hotel forecasts using prescribed tools. -Prepare plan revenue proposals. -Perform IDeaS V5i forecast validation process on a regular basis to identify changes in trends and opportunities to enhance IDeaS forecasts. Competitive and Demand Analysis: -Ensure rate shopping data is consistent, appropriate and effectively analyzed. -Review all competitive shops daily and identify selling strategies, opportunities and market trends. -Review demand calendars, convention calendars and city event calendars to keep abreast of all demand generators on a weekly basis. -Maintain historical data on events and performance on any promotion during these demand generating events. -Maintain IDeaS V5i interface where automated rate shopping is configured to ensure the yield system is configured for BAR adjustments appropriately. -Proactively identify peak nights and peak periods to set KPI targets and action plans. -Identify demand troughs and lead an action plan. Driving Commercial Performance: -Drive incremental EBITDA, RevPar and Fair Market Share performance. -Work effectively with RMCC Team members, Hotels (GMs, DBDs, C&E and on property revenue coordinator), Sales, RDRs, Marketing, e-commerce to ensure incremental financial performance (RevPar, EBITDA). -Ensure growth in performance of KPIs such as room type supplements, peak nights, house overbooking and forecast accuracy. -Drive hotels’ Fair Market Share performance, moving hotels into the “gaining” quadrants. -Ensure any holiday cover commitments are managed as per standards. 【任职要求】 What are we looking for? A Cluster Revenue Manager, RMCC – APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: -Bachelor’s Degree or above -Practical work experience within hotel revenue management -Advanced Excel, PowerPoint and Word skills -Strong analytical skills and management skills such as leadership, organization, communication, planning and control -Sound functional knowledge of the day to day management and operation of a revenue management department -Commercial attitude and proactive sales approach -Able to set and maintain minimum standards -Able to analyze data and identify significant trends -Self-motivated and competitive -Able to work accurately and effectively under pressure -Good personal presentation -Warm personality and possess team spirit -Clear voice and well spoken, proficient in spoken and written English -Committed and career oriented What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members.
  • 上海-黄浦区 | 3年以上 | 本科

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    其他 | 100-499人
    发布于 08-27
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    Responsibilities:   • According to China sale strategies, making area business development plans and ensuring business targets are met in accordance.   根据全国销售策略下达的销售任务KPI和目标,执行和完成;  • Build and maintain good relationships with corporate customers   负责区域的客户维护和发展计划,发掘客户方合作机会;   • Drive the company's promotional activities and new product launch plans and ensure their effective implementation in the region.   针对市场制定区域客户的营销方案推动并跟踪落地,定期提供周报及分析;  • Develop potential clients and meet business targets   开发潜在客户和商业目标   • Keeping an eye on market dynamics, collecting and tracking information on competing products.   在竞争产品上保持市场动态、收集和跟踪信息。  • To improve sales performance and team output through the effective use of sales systems, sales tools, and sales operations methods.   通过销售系统、销售工具和销售操作方法的有效使用来提高销售业绩和团队产出。  • University degree or above  本科以上学历•   Minimum 3 years working experience, give priority to people who have experiences in sales in Hotel background and FMCG industry.   三年以上工作经历,有酒店行业及快速消费品行业销售经验者优先考虑。  • Proactive, with excellent english communication skills and interpersonal influence.   积极向上,具有良好的英语沟通能力和人际影响力。   • Strong resistance to pressure, strong teamwork  具备较强的客户洽谈沟通能力,抗压能力强。
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