We are looking for a Departmental Secretary/Clerk
我们正在寻找一位部门秘书/文员
As a Departmental Secretary/Clerk, we rely on you to
作为一名部门秘书/文员,你的主要工作职责为:
1. Provide comprehensive secretarial support for the Director and the team;
2. Support the Director for all administration and office coordination;
3. Interact with internal and external stakeholders;
1、为部门提供全面的秘书支持;
2、在行政工作和办公室协调方面全力支持部门负责人;
3、与内部和外部利益相关者保持良好的沟通交流;
We are looking for someone who:
我们正在寻找一位具备以下条件的候选人:
1. At least 1 year experience in similar position in International Chain Hotel;
2. Oral and written fluency in English and Mandarin;
1、至少一年国际连锁酒店类似岗位工作经验;
2、良好的中英文口语及书写能力。
If you are the right person, what are you waiting for? Click the applybutton now!
如果您觉得您适合以上条件,那还等什么呢?请点击下面的申请按键吧!
SCOPE 范围
Under the supervision of Supervisor,
assist department in day to day operation including
administration, record keeping, coordination with all departments and
all activities.
在主管的监督下,协助部门的日常运作,包括行政、记录保存、与各部门的协调和活动的组织。
Skill / Knowledge
职业技能/知识
Out-going personality 性格活泼
Good communication skills 良好的沟通技巧
Office administration experience 办公室行政经验
Computer
Knowledge
电脑知识
Knowledgeof MS office software熟悉办公软件
Main responsibilities主要职责
1.Record and process reservations made by phone/fax/email.
记录并处理所有电话,传真和邮件的预定。
2.Sell the Pullman products and services using up-selling and suggestive selling techniques.
运用合理的销售技巧销售铂尔曼酒店产品。
3.Updating reservations in the PMS received via the interface.
通过接口更新前台预定系统。
4.Understand and be able to answer all questions about rates, room categories and seasonality.
明白并有能力的回答所有关于价格,房间,房型和季节性问题。
5.Pro-actively try to cross-sell (F&B, Spa, etc.) and up-sell room types.
积极主动尝试交叉销售(餐饮,娱乐等)和客房升级销售的房间类型。
6.Be able to clearly communicate information to guests or colleagues.
能清晰地表达对同事或客人所要的信息。
7. Manage “no show” reservations by investigation and recording of same.
调查并记录所有应到未到预订。