About Four Seasons Hotels and Resorts
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About Four Seasons Hotel Suzhou
Four Seasons Hotel Suzhou is a luxury island retreat fully commanding a 30 acre (12 hectare) private island on the scenic Jinji Lake.
Set to open in the second half of 2023, the Hotel will have over 200 well-appointed rooms, suites and private villas, lush gardens, indoor and outdoor pools offering a lifestyle that is uniquely Suzhou and uncompromising service that is uniquely Four Seasons.
Job Description
The Four Seasons Hotel Suzhou is looking for Public Relations & Communications Manager who shares a passion for excellence and who infuse enthusiasm into everything they do.
We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates:
• Commitment to supportive teamwork and open communication
• Responsibility for ongoing enhancement of their skills and performance
• Recognition of personal accountability for their own actions and the outcomes of those actions
• An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company
Job Summary
• Promote awareness of brand image internally and externally
• Working with MARCOMAD in designing and reviewing a variety of ROOMS/ FB/SPA/ Guest Experience promotional and marketing materials
• Manage online guest comments
• File and update press database, digital library, and press clippings
• Review the online content in media announcements and media kits via fs.com and make sure it is the most updated information in O/PR for S&M usage.
• Working closely with all the departments, and primarily, you'll be required to focus on developing an effective plan that can help attract a specific kind of target audience
• Create innovative publicity programs that will increase awareness and positive perception of the resort, its spa, culinary programs, services, and personnel. Programs should address specific needs as outlined in the marketing plan and capitalize on unexpected opportunities as they arise.
• Measure and provide reports on each PR campaign
• Maximize opportunities for publicity in all media through careful research and targeted editorial pitch plan, focused on key feeder markets for both the group and leisure segments. Maintain professional relationships with media to support achieving the goals outlined in the PR plan, including the distribution of targeted media releases, media kits, pitches, and other PR related material.
• Assist in the development and execution of an annual PR plan as an integral part of resort marketing plan, based on guidelines given in the annual plan instructions, including a PR roadmap, segment strategies, and key PR initiatives.
• Conduct monthly public opinion monitoring report.
Requirements
We are looking for individuals who are strategic, have strong business acumen, good communication, and interpersonal skills.
• Previous working experience as Public Relations Manager for at least 2 years at a luxury brand
• Fluent English speaking and excellent writing skills
• BSc/BA in PR, communications, journalism, or similar relevant field are preferred
• A proven track record of successful PR or social campaigns
• Organizational and time management skills
• Work authorization in China is a must.
Join us and Enjoy…
• An opportunity to build a life-long career with global potential and a real sense of pride in work well done
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability) with discounted meals
• Incentive bonus/ competitive salaries
• Employee service awards
• Annual employee party/ social and sporting events
Learn more about what it is like to work at Four Seasons – Visit us:
Official Website: http://www.fourseasons.com/careers/
LinkedIn: https://www.linkedin.com/company/four-seasons-hotels-and-resorts