Handle all incoming group inquiries. Effectively leads the
customer through the sales process to the point of a signed contract/offer.
Communicate specifics of group to Event Management. Manage larger accounts or
special markets.
处理所有团队询价需求。根据有效的销售程序,满足客人的个性化需求,成功签订销售合同。有效地和宴会统筹专员进行沟通,传达客人所有的活动安排及需求。负责知名企业或特需市场。
·Directly answers all
incoming group inquiries/opportunities.
直接回复客人关于团队报价的问询。
·Builds rapport and
effectively qualifies each business opportunity.
与客户建立良好的关系,有效地评估每个询价需求。
·Determines availability
of space and rate using revenue management tools such as hotel sales strategy,
forecast book, sales system. Seeks additional approval from Revenue management
/ Director of Sales as needed.
使用有效的营运收益软件,给予相应的客房及场地报价。