· Manage and operate in
accordance with the hotel's business strategy
·
按照酒店经营策略管理和运营工作
·
Responsible
for catering customer maintenance and reception
·
负责餐饮客户维护与接待工作。
·
Conduct service quality
management for restaurants to ensure high-quality catering services for guests
and achieve monthly business targets
·
对餐厅进行服务品质管理，确保为客人提供优质餐饮服务，完成每月营业指标。
·
Develop menus with other
members of F&B team.
同团队成员一起制定菜单。
·
Set work plan, budget and
regulations
设定工作计划，预算和规章制度。
·
Evaluate guest satisfaction
levels with a focus on continuous improvement.
评估客户满意度并持续改善。
·
Expand the introduction of new
customers to increase hotel revenue
·
拓展引进新客户增创酒店营收
·
Complete tasks specially
assigned by superiors
·
完成上级特别指派的任务
·
Comply with hotel security,
fire regulations and all health and safety legislation.
遵守酒店安全、消防法规和所有健康与安全制度。
·
Drive sales to maximize
budgeted revenue.
推动销售达到收益最大化。
·
Implement working schedule
based on forecast, banquet reservation, group and VIP arrivals.
根据预测、宴会预订、团体餐的安排及重要宾客的人数来安排工作。
·
Record sales, complaints,
solutions and equipment.
做好销售、宾客投诉、解决办法及相关人才、设备的记录。
·
Experienced in all aspects of restaurants service
餐饮服务的各方面丰富经验
