监督和指导销售和市场活动的各个方面。 职责包括监督促销策略和营销计划的规划和发展；监督并协助销售和市场计划的制定和实施；管理销售和市场团队，并报告计划的有效性。 积极与区域销售和集团办公室进行直接和日常的互动。

【岗位职责】 1、负责规划公司的市场发展策略，把握公司在行业中的发展方向，完成公司在行业中的市场定位，及时提供市场反馈并对公司的市场操作计划不断优化与完善； 2、通过各种市场推广手段完成既定的品牌营销目标，对营销预期目标及实际效果负责； 3、负责大客户开发、渠道拓展、商务洽谈、开发和协调各类媒体资源，建立有效的媒介传播手段等； 4、负责团队的建设与管理，全面安排、管理市场部的年度市场策略和市场计划

· 制定与餐饮相关的制度和标准。 · 建立标准的餐饮销售，趋势和目录。 · 不断的改进制度，程序和设备。 · 在报告，预算，政策和未来计划上与管理层协商。 · 查看价格，供货来源，餐饮销售，趋势和清单。 · 确保优质食品和服务使客人满意。 · 在月底每个管理人员提交财务报表和提出意见。 · 确保可以达到预算目标。 · 确保可以最大限度提高部门利润。 · 确保部门运转在预算内。 · 确保所有执照已经申领完成。 · 对供给和服务做出提前监督。 · 和承办商见面学习新产品的使用。 · 确保培训计划按要求准时执行。 · 确保所有员工达到希尔顿酒店国际标准。 · 查看部门计划来确保部门未来发展。 · 与总经理和运营总监回顾规则事业。 · 确保所有员工接受培训，态度正确，友好和遵守纪律。 · 确保了解餐饮相关的准备和服务。 · 了解直到今日的所有价格比对。 · 维护最高的专业个人形象。 · 建立和维护员工关系。 · 保护商业机密。 · 参与和执行与企业相关的一切工作。 · 完成总经理下达的任务。 · 参与并执行任何酒店商务活动范围之内的工作任务。 · 执行任何运营总监下达的工作任务。 · 餐饮部的工作使命在所有员工当中被建立并贯彻。 · 完成任何其他合理的职责和被指派的职责。

岗位职责 1.分析餐厅的各项报告，拟定改善行动计划并追踪执行情况； 2.监督并负责所有餐厅管理人员训练、工作考核、薪资考核的成绩； 3.制定及执行管理人员的训练计划并达成绩效评估的要求； 4.针对顾客的意见回馈来制定改善计划并带动餐厅所有管理人员共同达成目标； 5.根据公司营业额及利润指标，帮助及指导管理组完成目标； 6.协助餐厅处理意外事件； 7.完成上级安排的其它工作。 岗位要求 1.大专以上学历，5年以上国际餐饮连锁企业营运管理经验； 2.丰富的餐饮管理经验； 3.良好的职业操守及团队合作精神，较强的沟通、理解和分析能力； 4.熟悉营运餐厅管理各项实务的操作流程； 5.良好的领导管理和沟通技巧，具有独立工作和学习的能力，工作认真细心。 6.有优秀的营销技巧，较强的市场策划能力和运作能力 7.有较强的组织协调能力，人际沟通能力，管理能力，培训能力； 8.有较强的团队管理经验，能及时妥善处理突发事件。

Lead, direct and motivate the Salesteam. Ensure the yearly sales budget is achieved and surpassed. Responsibilityfor extending the management standards and quality guidelines in the departmentset by the DOSM and to assume complete management responsibility for allactivities of the department in the absence of the DOSM, in line with thehotels mission, vision and objectives. Be guiding, team oriented, democraticand empowering.

At Kempinski, Talent Development is a managementresponsibility and consequently an integral and important part of our Managers’daily activities. The Director of Sales– MICE fulfils their role as aTalent Development Ambassador when: ●They actively support and implement TalentDevelopment initiatives as a part of their daily activities. ● They identify Training talents in theirdepartment and throughout the hotel as per below definition* and activelysupport their career development. ● They support and initiate transfer, crossexposure and task force assignments for their team. ● They personally conduct TTTTs with their team ona regular basis and take personal interest for their talents’ developmentplans. ● They recruit and select potential talentaccording to current and future department, hotel and Kempinski’s needsincluding conducting interviews for positions in their department.

【岗位职责】 1、建立并管理一个高效的厨房团队、监督所有中西厨房的出品。 2、协助行政总厨一起制定员工工作日程安排。 3、协助行政总厨和各厨房厨师长一起预计、制定和监控每日市场采购单。关注食品成本控制。 4、在行政总厨的领导下开展新菜肴的试菜和开发工作。 5、协助行政总厨召开所管辖部门的每日例会。 6、充分理解并严格遵守酒店的规章制度，例如消防，卫生检疫以及健康安全等。 7、监督所有供应食品的质量与数量。 8、监督各厨房收到的食品的质量与数量。 9、将相关信息传达给行政总厨。 10、经常检查厨房设备，做好维护工作。 11、保证每日售货柜台上，自助餐上以及宴会上的食品陈列引人入胜。 12、确保所有直接面对客人的员工对于食品以及其制作工艺有充分的认识。 13、与本各部门建立良好的联系。 14、确保员工执行正确的卫生程序，检查和控制所有相关政策，协助厨房卫生医生 监控国家规定的执行情况。 15、参与菜单计划，推荐新菜，并联系组织所有相关厨房和餐厅执行新菜的推出。 16、负责做好所有促销和活动的纪录，书写和计算菜谱包括菜肴的照片. 【岗位要求】 1、管理并指导员工、保持与酒店各个部门进行良好的沟通、与所有员工建立健全可靠的合作关系，帮助员工尽可能发展潜力，检查员工的出勤情况。 2、定期检查所有员工外表的清洁，让他们以自己整洁的外表和制服为荣。 3、制定并完善培训计划，主持培训课程。 4、评估培训及发展前景。 5、愉快和亲善地与客人打交道，做到能引导客人，友善，可靠，并以外交家的姿态服务与客人。 6、高度服从性，具有优秀管理监督技巧；培养并帮助员工发展，鼓励创新。 7、以此来发展并激励我们的员工。 8、制定严格的客人服务标准，工作中做到心中有客人。 9、以身作则，积极解决各种问题起到良好的示范效果。与客人和员工保持清晰明了的沟通。 10、积极完成各项任务，把握机会学习各种新的知识和技巧，不断提升个人素质。 11、灵活机动，应变能力强。 12、建立良好的团队精神，协同工作，为了共同的目标努力。 13、为各项运营流程的发展献计献策。 14、以良好的态度履行自己的职责。 15、向客人以及供应商推荐酒店的服务性以及便捷性。 16、确保所有厨房设备以及用具的正常运行。

基本职责 区域工程副总监负责开业酒店的工程项目及改造项目的审计、支持和管理。向酒店工程部收集能源、材料消耗信息，进行综合、分析，向酒店提出改进方向和建议。推行集团统一的各项标准和行动计划，跟踪最新的工程管理的产品和技术并在酒店进行有效的运用。全面掌控筹建酒店的工程进度。参与预开业酒店的检查。培训、培养和发掘有潜力的酒店工程管理人才。 职责和义务 1. 对已开业酒店进行不少于一年一次的现场工程审计，包括工程、装饰的维修、维保状况，遗留问题等。向酒店总经理和工程总监提供审计报告。 2. 每月一次收集已开业酒店的能源消耗数据，对所有数据进行整合，进行横向和纵向的比较，指出能源消耗出现的问题，将意见反馈给相关酒店。 3. 组织一年一度的工程年会。包括年会的时间、地点、参与的人员确认、会议的进程安排、获奖酒店的表彰等。 4. 与酒店重要的设备供应公司保持联系，跟踪最新的技术和设备，实施集团范围的产品升级、节能改造及技术培训。 5. 对已开业酒店的重大工程事故、安全事故等进行调查和原因分析，向集团管理层提供调查报告和改进措施。 6.参与酒店工程部人事安排的意见，有计划地培养、发掘酒店的工程管理人才，为酒店工程管理人才提出职业发展计划，提升服务意识和忠诚度。 7. 全面掌控筹建酒店的工程进度，按计划巡视工地现场，协助业主方推进各项设计工作及施工进度，及时提供各项设计方案审核意见及工地现场的工程缺陷，确保酒店按计划开业。 8. 对预开业的酒店进行不少于两次的开业前检查。分析预开业酒店的工程月报，协助预开业酒店解决重要问题，支持和协助预开业酒店的工程培训和人员支援调动。 9. 协助已开业酒店的工程和装修改造，评估改造时间、费用及实施措施，提出专业性的指导意见并尽量降低对酒店运营的影响。 10. 与酒店前期技术服务项目工程师保持密切的联系，随时反馈酒店使用中的设计和运营问题，以便不断提升酒店前期服务的针对性和技术水平。 11. 协助并参与前期技术服务团队提供对新酒店的前期技术服务。 工作要求 1. 工程或建筑相关专业。 2. 至少15年的相关酒店工程管理经验，如果有项目管理经验更好。 3. 很强的领导力，做事果断，有很好的团队精神。 4. 熟练使用电脑软件word, excel, AutoCAD等 5. 能熟练使用英语进行交通和书写。 6. 了解和掌握最新专业知识。 7. 愿意经常出差。

岗位职责： 1.建立和执行餐厅品牌标准，服务程序的顺序，并随时提供高质量的客户服务； 2.促进业务战略的实施，与管理团队定期召开战略更新会议；  3. 为提高餐厅的运营/环境程序提供意见和建议；  4. 始终保持餐厅的安全和卫生标准。提供纠正建议，并采取必要的维修项目和改进措施；  5. 主动解决问题，以专业和积极的态度与各部门互动，通过监督培训和明确团队期望，培养，激励和发展团队成员；  6. 确保对食品和饮料销售的有效控制。管理和控制餐厅的整体费用，以提高收入和利润为重点； 7.制定部门的年度收入预算与运营计划，并组织安排具体实施计划并达成预算； 岗位要求： 1.精通米其林标准的特色餐厅/中餐厅的业务知识，熟练掌握本部门的技能技巧； 2.具有较强的抗压能力、社会活动能力、组织领导工作能力和实际工作能力； 3.具备流利的英语、粤语沟通能力； 4.有能力与各级客人和管理层沟通，同时处理多项任务。 餐厅概况 Savor Group旗下首家高端粤菜中餐厅，位于深圳南山区深圳湾万象城，面积1700平方，内含9个大包间及大厅座位，设有吧台。 以秉承创新粤菜体验，传承粤菜经典滋味的旗舰店，已于今年4月底正式对外开业。即将为您呈现不一样的粤菜新经典，敬请拭目以待。

- 主要负责公寓项目的销售/租赁工作，协助完成各类工作流程以及标准； - 制定公寓业绩计划，开拓销售/租赁渠道、整合线上及线下资源，完成项目经营指标； - 根据市场具体情况，做成预测及市场细分，开拓客户及巩固客源； - 负责长租公寓重点客户的业务租赁签约；  - 负责开发企业客户并进行大客户销售，制定合作方案及维护签约后的合作关系； - 负责公寓销售渠道的拓展（包括线上、线下）及市场信息收集，配合长租公寓负责人完成公寓项目的业绩指标； - 配合市场推广计划，适时开拓、维护包含但不限于58、贝壳、豆瓣、小红书、抖音等线上推广渠道，增强房源曝光率，提高线上获客、拓客数量及线下转化率； - 负责落实公司的服务品质管理制度，以保持高品质服务水准，提升客户满意度；  - 负责与公司的外包单位之间建立良好的公共关系； - 熟悉周边市场，定期开展市场调研、分析市场信息，对同行业竞品进行市场分析及比较，为公寓销售及经营发展提出有针对性的意见及建议； - 带领销售团队成员完成个人及团队每月销售任务，评估团队成员的工作业绩和销售业绩； - 对销售过程进行有效的日常管理，监控销售指标的完成进度，定期随访客户和合作方；  - 负责项目各岗位在销售业务的培训，提高全员综合业务能力；  - 参与公寓年度预算与营销计划的编制与执行工作；  - 协助上级完善品牌服务运营体系以及标准；  - 制定合理的佣金激励计划，根据市场情况定期回顾更新； - 每周主持召开收益分析会议，及时更新市场、行业竞品的最新数据，为提高收益提供可行性方案； - 负责月度佣金激励发放明细的审核； - 完成上级交给的其他任务。 ps:必须有公寓销售经验

岗位：餐厅经理 职责： 全面负责餐饮部的经营管理工作。 要求： 1.大专及以上学历，酒店管理及旅游等专业优先。 2.具有餐饮基础服务经历和丰富的管理经验，星级酒店餐饮管理经验优先。 3.具有较强的服务意识。 4.具有突发事件处理能力。 5.具有较强的团队管理能力。 6.熟练的英语听说书写能力，粤语熟练优先。 7.形象良好，吃苦耐劳，服从公司安排，有责任心等。

岗位职责：  1. 熟悉养生园区各部门、各服务项目的情况以及自己的业务，有针对性向客户做好市场 营销工作，完成制定的营销指标。  2. 积极向客户推广养生园区新项目和新计划，定期、不定期安排客户参观，并与有潜力 的客户保持良好的商务往来。  3. 接待来访参观，主动宣传园区的优良服务和各项设施，树立园区良好形象，并注意了 解客人对园区的意见，及时上报部门领导。  4. 接待各种类型客户消费。  5. 负责建立及维护各市场宣传推广渠道，并执行落实相关宣传推广工作。  6. 负责将园区重要活动之后的相关资料、信息归档。  任职要求：  1. 大专及以上学历；  2. 具有相关工作经历，具有会员制俱乐部、五星级酒店、奢侈品行业或高端住宅别墅 销售经验者优先； 3. 网络推广熟练，善于运用各类网络营销渠道及工具；  4. 具有较强的市场分析、营销、推广能力；  5. 积极主动有激情，有团队协作精神，责任心强，能够承受较大工作压力，良好的人际 沟通、协调能力。

岗位职责： 熟知会议及宴会销售标准 维护及管理回头客的活动，管理所有宴会及会议的预定达到并超越宴会销售预算期望 制定、分析及评价会议及宴会员工主要绩效目标，以高收益战略来优化业务成果 通过保持与市场及国内外客户的联系来进一步提高酒店的知名度。  就培训，销售计划的实施监督宴会销售副总监，销售经理，销售主任及协调员的工作 管理部门内部人力资源，包括选择招聘人员，培训部门员工，团队建设，员工表现评估等。 确保为每位员工提供工作所需各种设备工具并保证有效运行 岗位要求 具有至少5-8年国际连锁酒店的相关经验 熟知销售系统并具有良好的沟通能力 了解，旅游产业和宴会销售，对市场走势具有一定的分析和见解 原则性强，职业化规范度高，具有良好的团队协作精神，出色的人际交往能力，诚实可靠、品行端正

此岗位因业务需要会被安排在上海、深圳、北京不同城市可能 Snapshot of Your Role The Operations Manager drives excellence in the service and experience of the operation. Identifies, motivates,trains, develops and directs team members to deliver exceptional service and accomplish daily goals and projects. This position oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety. The Operations Manager will focus on innovative hospitality and creating the experience for the Sodexo Food program in order to support operational excellence. This position reports into the General Manager  and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders (culinary, nutrition, marketing, behavioral science, concept development, procurement, risk management,operations and people approach) to promote with standards, Sodexo Food expectations and enhance user(partner) experience. The great things you will be expected to do: General Expectation - Designs, manages and owns the overall experience, not just the offerings - Sets an expectation of hospitality that is friendly and engaging - Has a Passion for quality food preparation and taste. - Ensures employee reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner - Meets all time lines for payroll, service, accounts receivables, human resources, corporate office and all other time lines given by our partner and management - Ensures that all hiring and training standards are met and documented for direct hires, including but not limited to new hire packet, employee/manager handbook sign off sheet, fact training completion,and safety training - Promotes a culture of Food and Workplace Safety - Treats everyone with professionalism, care and respect - Communicates with our partner honestly, accurately and in a timely manner Job Role Expectation - Excellent English communication skills both written and verbal - A proven track record of leadership - General culinary knowledge of basic kitchen practices, protocols and procedures - Proven coaching and teaching skills with peers, individuals, and teams - Passion for food trends, hospitality, innovation and creative experiences - Marketing and events experience a plus - Manages time effectively and prioritizes tasks to meet deadlines - Creates a culture of food and workplace safety - Proven coaching and teaching skills with peers, individuals, and teams - Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy - Ability to effectively communicate, motivate and interact with all levels within the organization - Demonstrates good judgment and decision making skills - Maintain a positive attitude under pressure and motivate team - Ability to maintain confidentiality - Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint - Ability to work independently and in a team - Ability to work in a fast paced, changing environment Key Skills & Qualifications Education & Qualification - BA or higher degree in hospitality management(or equivalent) Work Experience - Has a minimum of 5 years food service multi-unit supervision experience Leadership Behaviors - Think fast, use technology - Finds new/quicker ways of meeting goals, shows conviction in his or her own judgment and decisions and responds quickly under pressure. - Openly share and co-create – Delegates tasks to develop others. - Passion for Quality – Takes personal responsibility for correcting customer service problems. - Consistently sets demanding performance expectations and sets priorities to maximize benefits. - Win through Teamwork – Pursues friendly relationships with colleagues, shares own knowledge and insight and displays a high level of energy and commitment to the organization. - Embrace Diversity – Listens to others and values their contributions, receptive to new and builds on ideas and acts in an ethical and socially responsible manner. - Takes Responsibility and in making the big calls – Uses the right influencing techniques to gain the necessary commitment and support from others, both internally and externally. - Taking the responsible approach to business.

【岗位职责】 1、能独立进行业务谈判和交涉，接收授权代表公司与客户缔结合同，负责公司招商工作，对各业务的洽谈。 2、签约工作进行管理协调，指导，监督，审核。 3、负责物业日常经营管理，协调沟通商户关系等相关服务工作。 【岗位要求】 1、能够挖掘客户资源有一定的商务谈判能力以及客户资源; 2、工作积极、热情、主动、责任心强; 3、良好的沟通协调能力团队合作精神

The Four Seasons Hotel Hangzhou at West Lake is looking for Western Kitchen Chef De Cuisine who share a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: o Commitment to supportive teamwork and open communication o Responsibility for ongoing enhancement of their skills and performance o Recognition of personal accountability for their own actions and the outcomes of those actions o An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company Join our team We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our colleagues, we seek to deal with others as we would have them deal with us." Four Seasons Hotel Hangzhou at West Lake provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine’s 100 Best Companies to work for since 1998. Join us and Enjoy… o An opportunity to build a life-long career with global potential and a real sense of pride in work well done o Best-in-industry training o Complimentary stays at Four Seasons properties (based on availability) with discounted meals o Incentive bonus/ competitive salaries o Employee service awards o Annual employee party/ social and sporting events Learn more about what it is like to work at Four Seasons – Visit us: http://jobs.fourseasons.com/ https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://job.veryeast.cn/784080  Wechat: 杭州四季HR

协助市场营销负责人，对接集团、事业部本部、酒店相关部门的营销数据分析与营销工作实际落地。具体如下： 1、协助各酒店完成年度目标任务； 2、完善酒店板块收益管理的相关标准和流程； 3、梳理和完善板块公司收益管理的相关系统，提高系统运行效率，在系统数据的支持下，协助酒店提高综合收益； 4、追踪板块公司每家酒店的客房销售情况及收益管理策略的应用并提出改进建议； 5、参加重点酒店的收益管理会议，与酒店一同讨论提高综合收益的具体方案； 6、组织面对板块公司所有酒店的收益管理相关培训； 7、定期完成月度，季度，年度数据报告的整理及提交；

【岗位职责】 Participatein the development and implementation of business strategies for the hotelwhich are aligned with Radisson’s overallmission, vision values and strategies. Develop andimplement strategies for achieving individual sales goals 参与开发完成酒店的商业策略并与丽笙集团的总体使命、视觉价值、开发策略以及实现个人销售目标相一致     Achievemarket share and revenue goals by working with the Director of Sales onindividual and team goals within assigned market segments在细分的市场下与销售总监就个人和团队的目标进行合作实现市场份额和收入的目标 §  Implementssales policies and procedures of the hotel and Radisson Group. 执行集团和酒店的销售政策和流程 §  Recommendscontracted room rate structure including but not limited to corporate rates,wholesale rates, long stay rates, group rates, etc. ensuring maximum revenuegeneration. 使房间价格体系有优势，包括但不限于公司房价、批发房价、长住价格、公司团队价等，确   保最大限度创造收入 § With the guidance from the DOSM, establishesposition description, specifications and performance standards (PDR) for allsales personnel within Radisson Group guidelines 在DOSM的指导下，按照丽笙集团规范为销售人员建立职位描述、规范和绩效标准 §  Prepareproposals and contracts that are geared to maximize profit while satisfyingclient needs 准备提案和合同，最大限度地提高利润，满足客户的需要 §   Develop dataand recommend programs to meet clients' needs 发展数据和建议方案，以满足客户的需求 §  Contactin-house customers to retain and grow existing business, repeat bookings orreferrals to other Radisson Hotels 接触内部客户保留和发展现有业务，重复预订或转介到其他丽笙集团酒店 §  Reviewindividual and team goals on a weekly basis; recommend and take appropriateactions to achieve objectives in key result areas 回顾个人和团队每周目标；建议并采取适当的行动来实现目标的关键结果领域 §  Ensure allmaterials used are in accordance with brand standards 确保所有材料和品牌标准 Maintainproper flow of information to sales team, review sales work file of assignedaccounts保持适当的信息给销售团队，对特定账户的销售工作文件进行回顾 §  Providescontinuous training for the sales team thereby creating a learningenvironment/culture. 为销售团队提供持续的培训，从而创造一个学习环境/文化 §  Communicateclients' requests to all departments in an effective and timely manner 将客户要求有效及时地传达给各部门 §  Insuremaximum occupancy on a daily basis by performing follow-ups on progress ofgroups booked with events services team 跟进团队预定的进程确保每天基础上的最大入住率 §  Assist withthe completion of monthly booking report(s) 协助完成每月的订单报告 §  Prepare reportsas necessary to improve management decision making and critical evaluation ofwork activities 准备必要的报告提高管理决策和工作活动的批判性评价 Create100% guest satisfaction by providing the Yes I Can! Experience throughperformance that demonstrates the standards of genuinehospitality and exceeding guest expectations“是的，我行”的服务态度创造客人100%满意度。真诚接待并超越客人的期望 §  Givepersonal attention, takes personal responsibility and use teamwork whenproviding guest service 关注，承担个人责任和使用团队合作为提供客人服务 §  Listen,apologize with empathy, find a solution and follow through when resolving guestproblems 倾听，道歉，找到解决方法并跟进解决结果 §  Provide YesI Can! genuine hospitality and teamwork on an ongoing basis 保持“是的，我行”的服务态度。在这个基础上真诚接待并发挥团队精神 §  Assume theresponsibility to notice when the guest is not satisfied and uses their bestjudgment as to when it is appropriate to use the 100% Guest Satisfaction 当客人不满意时，承担责任并使用判断力提供适当方法保持100%的客人满意度 §  Performother duties required to provide the service brand behavior and genuinehospitality 执行其他职责要求保证服务品牌 【岗位要求】 1、学历要求：市场营销或相关专业本科及以上学历； 2、工作经验及年限：十年以上杭州区域国际及国内品牌酒店工作经验，五年以上同岗位或相似岗位工作经历； 3、专业技能：对市场营销工作有深刻认知，有较强的市场感知能力、敏锐地把握市场动态、市场方向的能力、密切的媒体合作关系； 4、通用技能（计算机/语言等）熟练使用办公软件，有较强的文字功底； 5、职业素养及胜任能力要求：高度的工作热情，良好的团队合作精神，有较强的观察力和应变能力、出色的人际沟通能力、团队建设能力、组织开拓能力。

The Four Seasons Hotel Hangzhou at West Lake is looking for Assistant Director of Finance who share a passion for excellence and who infuse enthusiasm into everything they do. We hire motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways. We encourage and expect all of our employees to behave consistently in a manner which demonstrates: -Commitment to supportive teamwork and open communication -Responsibility for ongoing enhancement of their skills and performance -Recognition of personal accountability for their own actions and the outcomes of those actions -An understanding of the effect of their behavior on our guests, their fellow employees and the reputation of the Company -Plan, organize, direct and control the work of employees in the Banquet while ensuring exceptional service and attention to guests SUMMARY 岗位概述 To assist the Director of Finance in the administration of all financial aspects of the hotel's operation. To ensure that all local and corporate policies and procedures are observed, andto supervise the day-to-day operation of the Accounting office. ESSENTIAL FUNCTIONS核心职责 People Functions  -Maintain harmonious and professional relationship with all departments and Home Office. -Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. -Plan, organize, lead and control different projects and activities within the finance team. -Identify coaching moments and ensure that those moments become opportunities of learning and development for the Finance team. -Establish a rapport with the Finance team and other divisions within the hotel. -Have a global working perspective and excellent communication skills – written and verbal -Great understanding of Self-Esteem and Self-Actualization of Team and ensure proper support and help is provided whenever needed. -Have the ability to supervise the day-to-day duties of the Finance team and assist as necessary. -Hold monthly department meetings with Accounting Staff to ensure communication and address any issues that are affecting the team. -Participate in and develop staff training programs in order to minimize staff turnover and maintain high morale.  Particular emphasis should be given to those individuals qualifying for future advancement. -Supervise, train and motivate department staff to thoroughly understand all of their duties and responsibilities. -Meet with the Director of Finance on a regular basis to communicate all accounting activities and results of the Accounting office meeting or any other related issues. -Actively network within the community to attract potential candidates for recruitment purposes. -Prepare reviews and development plans and take appropriate personnel-related action (i.e. hire, commend, discipline, evaluate, etc.) with Accounting staff as required. -Conduct self in a professional manner at all times. Product Functions -Thoroughly understand and possess a working knowledge of the Accounting & Finance Manual -Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries, maintain reconciliations for all balance sheet accounts in established corporate formats and in accordance with generally accepted accounting principals. -Great attention to detail along with a continuous innovation of daily working of the Finance team under the direction of the Director of Finance. -Coordinate, observe and prepare all operating equipment and supply inventories in accordance with corporate policies and as directed by the Director of Finance. -Prepare Daily Cash Position report and maintain the highest level of investment of excess funds in accordance with corporate guidelines as prescribed in the Accounting & Finance Manual. -Assist the Director of Finance in preparation of all budgets and forecasts. -Excellent understanding of the current Edition of USALI. -Prepare or oversee the preparation of all local, state and federal tax returns and other reporting (including 80-20 rule reporting) on a timely basis. -Ensure rent expense is calculated accurately per the terms of the Management Agreement, Leasehold Agreement or Easement Agreement and that payments are made or the outstanding liability for the rent accrual exists and is accurate. -Ensure the outstanding liability for all revenue/profit related fees (i.e. Management Fees, Incentive Fees, Marketing Fees, Advertising Fees, Royalty Fees) is accurate and complies with the respective Management Agreement(s). -Ensure electronic payments have the signatory of a member of Group B on each individual page and the initials of a member of Group A and both members of Group A and B sign the Batch Total of the payment run. -Ensure strict access controls over unused cheques to prevent improper or unauthorized use of the documents and ensure there is segregation of duties in place to safeguard the writing and voiding of negotiable bank cheques. -Ensure accurate exchange rates in Financial Reporting are applied to the local currency (where applicable) and valued in the currency stipulated in the Management Agreement. -Ensure post-departure credit card credit allowances are performed only by accounting and all such allowances are reviewed and signed per the SR-5 by Director of Finance or Assistant Director of Finance and all “Unmatched -Credits” reports provided by credit card processing company are reviewed/scrutinized by DOF monthly and retained by the Director of Finance. -Approve all journal entries with supporting documentation (as appropriate) and ensure all non-standard, non-recurring entries are countersigned by Director of Finance. -Ensure the system is set up to prevent month end closing without all journal entries being posted, updated or otherwise entered into the General Ledger. -Ensure that monthly reconciliations for all balance sheet accounts are prepared and all bank reconciliations are countersigned by Director of Finance on a monthly and on a quarterly basis; Director of Finance approves all reconciliations paying special attention to reconciling items. -Coordinate and facilitate external and internal audits. -As required, have a working knowledge of residential (or other entity) accounting procedures and how it affects the hotel’s financials. -Continuously strive for improvement of processes and efficiency. Profit Functions -Monitor and control expenses of the hotel paying special attention to the daily reporting done by the auditor of the hotel and addressing issues that not only have material effect, but also effect the guest experience. -Ensure that House Funds and Floats Counts are up to date and limit any kind of exposure that would affect the profitability. -Assist the Director of Finance in Forecasting/Budgeting -Ensure gains/losses on the sale/disposal of fixed assets are properly disclosed and recorded on the Statement of Changes in financial position (SR-25 where applicable) and on the P&L statement. -For locations that maintain full balance sheets including fixed assets, ensure accumulated depreciation accounts are accurate and properly recorded. Preferred Skills & Qualifications: -Proficient in Mandarin and English communication -Thorough knowledge of all jobs in the Accounting area -Strong Mathematical and Analytical skills -Proficient computer use and report generating skills -Commit to follow all local and corporate policies and procedures -Similar working environment is preferred Join us and Enjoy… -An opportunity to build a life-long career with global potential and a real sense of pride in work well done -Best-in-industry training -Complimentary stays at Four Seasons properties (based on availability) with discounted meals -Incentive bonus/ competitive salaries -Employee service awards -Annual employee party/ social and sporting events  

要求务必熟悉上海市场 Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management.  Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).  Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.  Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels.

1. 认可并严格遵守公司的健康、安全和环境标准。 2. 根据索迪斯集团所要求的标准、合同明细及法规政策，组织及管理厨房。 3. 确保项目点厨房有效高效的管理，根据要求提供高品质的食品服务和支持服务。 4. 通过对厨师团队成员的管理和组织，负责按照认同的标准和说明对菜肴进行整体准备、烹调和服务。 5. 确保存货、团队成员及公司财产的所有资源的有效、经济的运用。 6. 合理制定每周菜单，定期增加花式品种，制作高品质菜肴并合理 控制运营成本。 7. 督导员工正确使用生产工具，保证人员，食品，设备，设施的安全。 8. 检查设备及设施的正常完好性，及时向公司相关部门反映正确的信息。 9. 定期为员工提供正确有效的培训。 任职要求： 1. 40岁以下，中专以上学历，需要中西餐都会 2. 具有良好的计算机操作技能，英语可做工作语言 3. 身体健康，具有从事餐饮行业的资质 4. 拥有同行业两年及以上工作经验，有领导厨房团队的经验 5. 菜品创新、制定菜单能力，控制成本能力或经验 6. 优秀的管理、领导及提高团队的能力 7. 良好的沟通技巧 8. 具备国际五星级酒店或大型外企团膳厨师长经验优先

岗位职责/职位描述： 负责酒店事业部财务工作，酒管财务制度的完善，酒管财务体系的搭建，对下属进行指导、监督和培训，组织、协调预算的编制、执行和分析，对酒管内控制度进行监督并提出改善意见，对接管理公司相关业务，内外审沟通和衔接，定期组织应收款与经营分析会并提供相关建议 学历要求：统招本科及以上学历 专业要求：会计学、财务管理相关专业 经验要求：8年以上星级酒店财务管理工作经验；3年以上同岗经验 素质能力要求：团队管理、组织协调能力，对数据敏感有分析能力 专业技能要求：精通会计、财务管理、税务知识，熟悉酒店行业运营、管理流程和政策 其他：具有中级及以上会计师资格证

岗位职责： 1、负责厨房生产管理、菜品质量提升及餐饮团队管理工作； 2、负责厨房安全卫生管理工作，定时巡查后厨各环节的卫生状况，监督部门员工严格执行《食品卫生法》的管理条例，全力保障会议中心的食品安全工作； 3、熟知厨房的结构、布局、设施设备及物资配备、出品定位要求； 4、针对当地资源与特色、设计菜单，带领厨师团队创新特色菜肴； 5、根据会议承接情况，制定食材食品采购计划和食材验收流程；全面监控食品制作流程，控制出品质量； 6、熟悉成本核算及控制，研究制定菜单、菜品组合及定价，从食品采购渠道、食谱、份量、食材价格、加工烹饪方式等多方面管理食品成本。 任职要求： 1.相关岗位/行业工作年限：四/五星级酒店8年以上工作经验；5年以上后厨管理经验；2年以上同岗位工作经验；从事厨师行业12年以上（需满足其中任意三项条件） 2.学历要求：不限 3.专业要求：不限 4.年龄要求：30-50周岁 5.性别建议：不限 6.其他：特别优秀者可适当放宽以上条件

岗位职责： 1.协助人资部负责人，做好人力资源日常管理工作、内外各类人才选聘、人员调配、干部管理及调配和激励考核等管理工作； 2.负责协助下属酒店做好人资管理工作，包括酒店人力资源管理支持、督导和协同等重点工作，并确保各酒店严格落实和执行各项人事制度，提升人资信息化管理和运管综合管理能力和水平； 3.根据中旅酒店轻资产公司的发展和整体目标，全面做好人力资源综合管理、制度建设和创新、人才招聘和调配、干部管理和调配等工作，并提供全方位支持； 4.协调组织和完成中旅酒店总经理管理系统的搭建，做好总经理综合信息数据库的及时和动态更新维护，完善选聘标准和程序，建立和完善总经理任前、任期等不同阶段的培训体系；建立合理和科学的KPI指标设置与考核配套体系；根据个人特点和要求，定制合理的个人职业发展规划系统建设等； 5.负责协调完成与新酒店等项目所有与事业群外派人员及人事相关工作，包括商议选派人员、拟定并完成动议、报批、公示等内部程序和送上任；协同事业群相关部门，做好与业主就有关外派人员薪酬福利协议内容和条款的有友好协商与沟通，并按期完成薪酬福利协议； 6.协助人资负责人，根据集团的要求、结合中旅酒店实际，制定人资全面管理和干部管理的相关制度、管理办法和工作流程，并组织部门的内部审议和公司内部的征求意见等。