Conduct sales activities and service customers
including meeting with customers, handling customer enquires, preparing
business proposals, maintaining a good database and record of all sales call
activities and business deals.
通过销售活动及客户服务,为客户提供报价,维护客户关系,促使业务达成。
Work collaboratively with off-property sales
channels (e.g., Cluster Hotels, Market Sales,
(GSOs) to ensure sales efforts are coordinated, complementary and not
duplicative to develop new leads for Hotel.
与酒店外部销售支持渠道(如姐妹酒店、市场推广和全球销售办公室等)保持积极合作关系,确保完成酒店销售目标且避免重复开发生意。
Identifies new or existing markets/accounts
that meet property sales strategy.
开发适合酒店战略所需的新客户或市场。
Understands or is familiar with the
fundamentals of assigned accounts.
了解熟悉客户的背景。
Develops a sales plan to generate business
from identified markets/accounts
制定销售计划 ,从所负责客户及市场中获得生意。
Determines the account’s needs, Marriott’s
objectives, and marketing activities of each assigned market/account.
确认客户的需求、万豪的目标,以及细分市场和客户的战略。
Continuously communicates the benefits of the
hotel to the customer.
将酒店所提供所拥有的价值传达给客户。
Drives/manages Corporate account production
through improved customer loyalty by excellent account management.
通过有效的客户管理,提高客户忠诚度及团队及会议的产量。
Respond and manage all incoming Corporate
yearly contract inquiries in adhering to the service standards.
依据酒店的服务标准管理好所有的客户年度协议询价需求。
Conduct daily sales calls, inspection and ENT
to identify, qualify and solicit new Corporate business to achieve personal and
hotel revenue goals.
通过完成每日销售拜访、参观考察及销售宴请,辨别及确认新的公司生意,以完成个人及酒店的销售目标。
Understands the overall market - competitors’
strengths and weaknesses, economic trends, supply and demand etc. and knows how
to sell against them.
了解整个市场的情况汇报- 竞争对手的优势及缺点, 经济趋势,供需关系以及如何去应对以上情况。